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BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Job Title: Floor Manager Company: TAS Foods Enfield LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Enfield Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods Enfield LTD? Joining TAS Foods Enfield LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
Job Title: Floor Manager Company: TAS Foods LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods LTD? Joining TAS Foods LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!
Spring Restaurant, located in the elegant Somerset House, is seeking an experienced Assistant Manager. If you have a background in high-quality restaurant operations and a passion for exceptional service, we want you to be part of our team! Why Spring? At Spring, we pride ourselves on creating delightful dining experiences where seasonal produce and heartfelt cooking meet exceptional service. Our ethos centres around nurturing relationships—both with our guests and within our team. You’ll join a dedicated group committed to making every dining moment memorable. What You'll Do: - Lead with Inspiration: Direct and motivate our front-of-house team to create a welcoming atmosphere, where every guest feels valued. - Communicate Effectively: Collaborate with other department managers to ensure smooth, efficient operations and an exceptional dining experience. - Cultivate Relationships: Build strong connections with our guests, promoting loyalty and a sense of community. - Deliver Excellence: Ensure our service standards are met, and our team is well-informed about our menu and ethos. Key Responsibilities: - Provide guidance, support, and feedback to team members, creating a culture of openness and trust. - Collaborate with the Head Chef to ensure menu items are accurately represented and allergens are communicated effectively. - Oversee daily operations, including shift briefings, staff training, and performance coaching. The Package – Assistant Manager – £38K+ - Competitive Pay: Combining house pay and service charge plus tronc scheme bonus. - Uniform Allowance: Receive support for your uniform costs. - Flexible Rota: Work-life balance with a flexible schedule (Sundays and Mondays typically off). - Staff Meals: Delicious meals provided during service. - Career Development: Paid training, WSET courses and opportunities to learn from suppliers. - Generous Leave:28 days of holiday for full-time roles. - Celebration Bonus: A £100 voucher for your birthday! - Comfort and Convenience: Fully equipped staff facilities, individual lockers, and a staff discount scheme at Spring and Somerset House. - Employee Perks: Access to Perkbox for additional benefits. If you’re ready to take the next step in your hospitality career and share our passion for great food and exceptional service, we want to hear from you! Please send your CV and a brief cover letter highlighting your experience and why you’d be a great fit for Spring!
Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)
Who is Momentum Services Ltd? Momentum Services Ltd. is a multicultural company with a diverse and friendly workforce which makes our people the wealth of our company.. We are growing at high speed and we are always on the lookout for great talents to join us. We provide Eurostar a high-quality Customer Service in the Eurostar Business Premier Lounges, On-board services in London as well as in Paris, Brussels, Amsterdam, Rotterdam. We also take care of the check-in in Amsterdam and Rotterdam Eurostar stations. Our ways of working are focused on reducing our carbon footprints so we can ensure that Eurostar remains a sustainable way of travel. The London Business Premier Lounge continues to grow and offers exciting opportunities for talented & highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for. The Role: We are currently seeking an Assistant Manager for our Business Premier Lounge in London who take prides in delivering an outstanding Customer Experience. The Lounge Assistant Manager is the Ambassador of Momentum Services Limited and represents our Savoir Faire in terms of customer service to the customers and our client. The role requires a dynamic individual who can take ownership of the lounge operation and engage the team to deliver service excellence. The candidate must have strong communication / organisational skills, and acute attention to details. The ideal Assistant Hospitality Manager candidate must have: - A proven record of team management and managing supervisors - Immaculate presentation, being courteous and refined - A hand – on approach, lead by example, be hardworking, flexible, result focused, enthusiastic and problem solver. - Demonstrate resilience in a busy and constantly changing environment. - IT literacy - French, English fluency is essential, Dutch is a plus. Job Type: Full-time Additional pay: Performance bonus Benefits: Company pension Employee discount
Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.
Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.
We are seeking a dedicated and experienced Registered Manager to oversee the operations of a children's residential facility. The ideal candidate will possess a strong background in care, working with children and will be responsible for ensuring the highest standards of care are delivered to residents and service users. This role requires exceptional leadership skills and a commitment to fostering a supportive environment for both staff and residents. Duties Lead and manage the day-to-day operations of the home, ensuring compliance with regulatory requirements and company policies. Develop, implement, and review individual care plans tailored to meet the needs of each resident. Supervise and support staff in delivering high-quality care, providing training and guidance as necessary. Oversee medication administration processes to ensure safety and adherence to protocols. Maintain effective communication with residents, families, and external agencies to promote a collaborative approach to care. Conduct regular assessments of resident needs and satisfaction, making adjustments to care plans as required. Ensure that the facility is maintained to a high standard of cleanliness and safety. Foster a positive culture within the team that encourages professional development and teamwork. Skills Proven experience in a managerial role within residential care or similar environment. Strong knowledge of residential care for children Excellent leadership skills with the ability to motivate and inspire a team. Proficient in developing care plans that meet individual resident needs. Strong organisational skills with attention to detail in medication administration. Effective communication skills, both verbal and written, with an empathetic approach towards residents and families. Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of care. Requirments Recent experience working as a Children's Home Manager Diploma/NVQ Level 4 in Children and Young People in a residential setting (or equivalent qualification) or above Excellent knowledge of working with our Regulators (Ofsted), The Children’s Homes Regulations 2015 including The Quality Standards Excellent knowledge of Safeguarding children legislation If you are passionate about providing exceptional care and possess the necessary skills and experience, we encourage you to apply for this rewarding opportunity as a Registered Manager. Job Types: Full-time, Permanent Pay: £45,000.00-£70,000.00 per year
I’m a general manager looking for full time staff in front and back of house( restaurant) We are operating 6 days of week. We are family run businesses with friendly atmosphere.
We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: - Make sure that tables are set up and dressed properly prior to service - Maintain a clean and orderly dining room, in extreme cases remove slovenly patrons from the premises - Maintain and present complete and accurate section meal tickets to the kitchen staff - Be responsible for helping wait staff and bussers with clearing and resetting of tables after service - Ensure that food and drinks orders have been recorded correctly - Ensure that all customers have been greeted - Ensure compliance with food safety regulations and best practices After a probation period, it will also take other responsibilities as : - Train new employees - Monitor inventory levels and assist in ordering supplies if needed - Provide constructive feedback to team members - Opening and closing duties. - Oversee daily activities as food preparation and production process to maintain high quality standards Join us as we strive for excellence in our operations while fostering a positive work environment for our team!
Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.
Key Responsibilities: -Oversee daily administrative operations and support consultants in managing client engagements, ensuring timely delivery of services. -Assist with budgeting, financial tracking, and invoicing for consultancy projects. -Manage contracts and service agreements with clients, ensuring compliance and accuracy. -Support recruitment and onboarding of education consultants, ensuring HR policies are followed. -Coordinate project timelines and ensure all educational consultancy deliverables meet client expectations. -Handle client inquiries, provide administrative support for student admissions, and manage communication between clients and consultants. -Organize workshops, seminars, and events related to educational consultancy services, where need be. -Ensure the effective use of educational software tools and manage data security for client information. Requirements: Bachelor’s degree in Business Administration, Management, or related field. -At least 2 years of experience in operations or business support, preferably in an educational setting. -Strong organizational and multitasking skills, with attention to detail. -Proficiency in Microsoft Office and experience with project management or CRM software. -Excellent communication and interpersonal skills, with the ability to support a team of consultants.
We are seeking a talented and dedicated Floor Manager to become an integral part of our team at KOYN. In this role, you’ll be the key to maintaining our seamless operations and ensuring every guest experience is extraordinary. KOYN is a place, where Japanese and Thai flavours meet in the vibrant heart of Mayfair. What You'll Do: - Lead by Example: Manage labour efficiently, ensuring staff are motivated, punctual, and operate seamlessly. - Customer Experience: Handle feedback with elegance, ensuring every diner leaves with a memorable experience. - Efficient Operations: Keep our EPOS system updated with current menu offerings and pricing. - Stock Management: Oversee inventory, guaranteeing we are audit-ready at all times. - Maintain Excellence: Ensure our restaurant is immaculate, from front-of-house recruitment and training to general upkeep. What You Bring: We are looking for someone who excels in their role and is passionate about what they do. Here’s what makes the perfect candidate: - Collaborative team player, reliable and punctual. - Exceptional organisational and communication skills. - Keen attention to detail and ability to handle stress gracefully. - Motivational management style; you lead by example. - Strong critical thinking and problem-solving skills. - Consistent in meeting deadlines and open to constructive feedback. What We Offer: - Competitive Salary reflecting your expertise and dedication. - Collaborative Environment where teamwork fuels success. - Growth Opportunities for professional development. - Inclusive Team Culture that is both fun and forward-thinking. - Employee Discounts at some of Mayfair's most prestigious dining locations. If this sounds role a role for you - we can't wait to hear from you!
Job Title: Manager Holidays Rentals Company: Veevo Home Ltd Location: London Salary: £40,000 per year plus Bonuses About the Company: Veevo Home is a Services Apartments company with a portfolio of over 60 properties in central London. We are committed to delivering exceptional accommodations and services to our guests, offering unforgettable stays in prime locations. Job Description: Veevo Home is seeking an energetic and meticulous Manager to lead the operations of our esteemed properties in London. The ideal candidate will play a pivotal role in elevating the quality and standards of our properties, ensuring unparalleled guest experiences, and bolstering brand recognition for Veevo Home. Key Responsibilities: - Expertise with all major OTAs ( Airbnb, Booking, Vrbo, Expedia etc...) to ensure listings are meticulously crafted and optimized, enhancing visibility and appeal to stand out in a competitive marketplace. - Elevate the quality and standards of all managed properties. - Uphold exceptional standards of cleanliness, maintenance, and guest satisfaction. - Lead and supervise a dedicated team to efficiently fulfill all responsibilities. - Demonstrate exceptional attention to detail to maintain the aesthetic appeal and functionality of the properties. - Ensure guests enjoy memorable stays and consistently leave glowing reviews. - Collaborate effectively with linen providers, maintenance crews, and cleaning teams. - Act as a strategic problem-solver, identifying and implementing innovative solutions to challenges. Requirements: - Proven track record in Service Apartment Business, Hotels or a related field. - Strong leadership and team management capabilities. - Outstanding communication and interpersonal skills. - Meticulous attention to detail with a commitment to upholding high standards. - Ability to multitask, prioritize, and meet deadlines efficiently. - Passion for delivering exceptional guest experiences. - Creative thinker with a proactive approach to problem-solving. If you meet the requirements and are passionate about delivering exceptional guest experiences, we invite you to join our team at Veevo Home as our Property Manager. Apply now and be part of our exciting journey! Job Type: Full-time Pay: £40,000.00 per year Additional pay: Yearly bonus Benefits: Sick pay Schedule: 8 hour shift Experience: Property Management: 1 year (required) Customer service: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person Reference ID: Property Manager Expected start date: As soon as Possible
We are looking for a Bar Supervisor for a late night venue in Peckham. The right person is someone that can be organised and impose their own organisation on others. They must be a high energy individual and work well under pressure. The individual needs to be comfortable running a small team and operations in a high volume nightclub. Our venue is unique so we are really looking for someone with the right experience and attitude; there will be lots of opportunity to learn on the job.
Job description Meli Bakery is an exciting new venture set to open in Russel Square, London, WC1N 1BS. We are a bakery and patisserie dedicated to crafting artisanal breads, exquisite pastries, and delightful treats made from the finest ingredients. Job Overview We are seeking a dedicated and experienced Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the food production industry. As a Supervisor, you will oversee daily operations, ensuring that all food safety and preparation standards are met while fostering a positive work environment. This role is crucial in maintaining high levels of quality and efficiency within our establishment. Responsibilities - Lead and manage a team of staff, ensuring effective communication and collaboration. - Collaborate with management to develop menus and improve operational efficiency. - Proven experience in a supervisory role within the coffee and bakery or hospitality industry. - Engage with customers, taking orders accurately and providing recommendations based on their preferences. - A person experienced for at least a year in speciality coffee industry - Maintain cleanliness and sanitisation standards at all times in the serving and food preparation areas - Have an outgoing personality and genuinely enjoy talking to customers - Uphold high standards of quality control for all beverages served - Able to work quickly, calmly, and efficient during busy periods - Naturally seeks out tasks during quieter periods - Understands the value of paying attention to details - Knowledge of basic maths for handling transactions - Willingness to learn and adapt to new recipes and techniques - Effective time management skills to prioritise tasks in a fast-paced environment. - Experience in food preparation is advantageous, along with knowledge of food safety practices. - A friendly disposition with the ability to work well in a team-oriented atmosphere. - Monitor inventory levels and assist in restocking supplies as needed. - Strong leadership skills with the ability to motivate and manage a diverse team. - Experience in front house and bartending is highly desirable. - Excellent organisational skills with attention to detail. - Ability to work in a fast-paced environment while maintaining high-quality standards. - Strong communication skills, both verbal and written. Expected hours: 20 – 48 per week (Open to consider Part/Full Time applications) Join our team as a Supervisor and be part of an exciting coffee culture where your skills will be valued, and your passion for great coffee and delicious food will shine through. If you are passionate about leading a team in the vibrant world of food production and hospitality, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: £12.00-£12.50 per hour Expected hours: 48 per week Schedule: - Monday to Friday - Weekend availability Experience: - Supervising experience: 1 year (preferred) - Coffee & Bakery: 1 year (preferred) - Hospitality: 1 year (preferred) - Customer service: 1 year (preferred) - Management: 1 year (preferred) Work Location: In person Reference ID: Supervisor Role Coffee & Bakery Needed!!!
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Are you ready for a challenge? If you want to join a people centric company, a company where management and business is fun and not just about a P&L, then that's us. We are looking for an amazing indivdual, who has a passion to succeed no matter what the challenge. You will manage 3 sites all based in Central London, in addition aid our Operations managers. You will coach and mentor 3 sites, while being developed by our Operation Manager to take their reins in due cause. Ready for the challenge?
We are seeking a motivated and talented individual to join our team as an Assistant Manager at our Specialty Coffee Shop in Twickenham. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye