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  • Learning & Development Manager
    Learning & Development Manager
    hace 2 días
    £55000–£60000 anual
    Jornada completa
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Front Office Manager
    Front Office Manager
    hace 10 días
    £3500–£4000 mensual
    Jornada completa
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

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  • Social Media & Marketing Executive
    Social Media & Marketing Executive
    hace 2 días
    £32000 anual
    Jornada completa
    Manchester

    Job Ref: PER1469 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: £32,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Role Purpose The Marketing & Social Media Executive will play a pivotal part in supporting our brand growth and digital storytelling across multiple platforms, ensuring consistent delivery of world-class marketing that reflects our commitment to excellence, innovation, and guest experience. Key Responsibilities • Represent the voice of the guest by monitoring and responding to all social media comments, direct messages and reviews with professionalism and warmth., • Effectively plan social media posts to ensure we have a consistent schedule of market leading content., • Create and execute content for main channels including Instagram & Tiktok, both organic and paid., • Develop relationships with third parties - basic knowledge of influencer marketing and PR., • Uphold the values and culture of Permanently Unique Group, contributing to a positive, high-performing team., • Support the delivery of marketing campaigns and events that drive measurable revenue, reservations, and brand engagement across all brands and venues., • Work closely with the wider marketing team to align social and digital strategy with overall business objectives and financial performance., • Track and report on marketing ROl, highlighting opportunities to optimise spend and enhance commercial performance., • Support the implementation of an integrated social and communications strategy, ensuring marketing activities are delivered on time and to standard., • Shoot support. Leading and supporting shoots including: writing shoot lists, creating mood boards, ordering props, styling and running., • Maintain an organised content management system, asset library, and campaign tracking documentation., • Produce monthly social reports analysing engagement, reach, and campaign effectiveness against agreed KPIs., • Assist with other time-sensitive or cross-functional marketing projects as needed within the wider team., • Develop and implement a rolling social content calendar for all brands across key channels - Instagram,, • Work collaboratively with the people team to execute a Linkedin strategy in keeping with brand guidelines and tone of voice, promoting us as a best employer., • Manage day-to-day content scheduling, posting, and community engagement to strengthen brand presence and foster audience loyalty., • Create engaging, on-brand copy for digital platforms, newsletters, blogs, and the website, ensuring consistent tone of voice and storytelling., • Monitor trends, competitor activity, and emerging marketing and social media opportunities to keep Permanently Unique and it's brands at the forefront of the industry., • Champion the unique identities of Tattu, Fenix, and Louis through creative and consistent marketing content that reflects their individual aesthetics, culinary innovation, and guest experience., • Collaborate with the operations and creative teams to ensure promotional content aligns with seasonal menus events, and campaigns. Skills & Experience Required • 1-3 years experience in a similar role, ideally within the hospitality industry., • Some knowledge of iPhone filming (UGC), CRM and Website support (wordpress) is required., • Excellent organisational and time management skills, with the ability to manage multiple projects., • Proficiency with content creation tools is preferred (Adobe Creative Suite, Canva, video editing software, etc.), • Knowledge of social media platforms, trends, and analytics., • Collaborative mindset with strong communication skills., • A passion for food, drink, culture, and storytelling.

    Inscripción fácil
  • Junior Compliance Auditor (Non Financial)
    Junior Compliance Auditor (Non Financial)
    hace 21 días
    £34000 anual
    Jornada completa
    Manchester

    Summary An exciting opportunity has opened up for an addition to our Compliance and Security Team. We are looking for an energetic and self-motivated individual who possesses the highest levels of integrity and resilience. The ideal candidate will have experience within the security industry and have an understanding of processes used to monitor and ensure compliance, ideally auditing, however extensive training will be provided. You will be able to illustrate that you can work efficiently and effectively on your own with the ability to adapt where required to support in investigations as and when needed by the Compliance and Security Manager. The role will involve the completion of bespoke in house audits using an iPad whilst in the field to ensure compliance by our franchises. This position offers the right candidate the opportunity to plan their defined monthly work load allowing flexibility to manage their own hours independently. The successful candidate will have access to a company car and will be expected to travel to attend sites and be willing to stay overnight away from home. For this reason, the applicant must hold a full clean driving licence. Role and Responsibilities: • Whilst supported by a professional management team, the successful applicant will be working alone for long periods with autonomy to plan and deliver a prescribed number of audit assignments on a monthly basis in accordance with the Audit Plan., • Make suitable recommendations to address risks or control weaknesses identified. Highlight and assess alternatives that might yield further improved efficiency or additional cost savings., • Ensure that audits are completed to the required standard in line with appropriate and relevant methodologies and requirements., • Ensure that audits are delivered on time., • Support the Compliance and Security Manager in meeting demands of the business. Key Attributes: • IT proficient, • Proactive, • Self-motivated, • Professional, • Level headed with the ability to handle difficult situations and or people, • Independent and adaptable, • Good administration skills, • Must be well organised with excellent attention to detail, • Excellent communicator on all levels, • Flexibility – able to easily adapt to a changing environment, • Able and prepared to work away from home with overnight stays., • Holding a full driving licence and is prepared to travel throughout the North of England, • Willingness to undergo training in our auditing system and our business processes Essential Experience: • Experience of prioritising, managing and delivering own workload, working with minimal supervision., • Ability to work with flexibility to meet competing deadlines., • Ability to communicate clearly and concisely with all levels of management, both orally and in writing., • Proficiency in the use of Word and Excel packages, • Possession of excellent inter-personal skills and an ability to ensure professional standards are maintained at all times., • Able to develop close working relationships and communicate effectively with a culturally diverse franchise network., • Maintain the highest levels of integrity and resilience with strict independence from all non-audit operational staff. Desired Experience: • Experience in working in a field-based role, • Demonstrated knowledge of audit procedures – however full training will be given., • Familiar with franchise networks – however full training will be given., • Knowledge of the car wash industry – however full training will be given., • Understanding of Modern Slavery issues

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  • Assistant General Manager
    Assistant General Manager
    hace 2 días
    £47500 anual
    Jornada completa
    Manchester

    Job Ref: PER1455 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: £47,500 Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 22/07/2026 Closing date: 02/09/2026 What You'll Get Up To: • Be a visible, energetic leader to your team creating positive energy and a productive environment., • Show your experience and capability for managing high volume operations., • Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests., • Focused on our guests experience excelling all expectations., • A charismatic and confident communicator with your management team and the wider restaurant team., • Demonstrate a desire to push boundaries, learn new skills and contribute to the business' evolution., • Demonstrate a deep-rooted understanding of our business. Use this knowledge to constantly strive for ways to improve our brand., • Keeps abreast of newest trends and innovations in the hospitality industry, • Provide the team with a platform to develop personally and professionally. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

    Inscripción fácil
  • Data Security Manager
    Data Security Manager
    hace 25 días
    £42000–£48000 anual
    Jornada completa
    Reddish, Stockport

    SOC Code: 2135 – Cyber Security Professionals Location: Stockport, Greater Manchester, United Kingdom Job Type: Permanent, Full-time Working Hours: 37.5 hours per week Salary: £42,000 – £48,000 per annum, depending on experience About iSoft iSoft is a UK-based cyber security consultancy providing organisations with comprehensive cyber security, governance, risk management, and compliance solutions. Our services include Security Operations Centre (SOC) support, penetration testing, vulnerability management, ISO 27001 implementation, Cyber Essentials certification, GDPR compliance, and managed security services. We help businesses strengthen their security posture and protect critical information against evolving cyber threats. The Role We are seeking an experienced Data Security Manager to oversee the development and implementation of information security strategies for both internal operations and client environments. The successful candidate will work closely with technical teams and clients to manage cyber security risks, ensure regulatory compliance, and enhance overall data security across multiple business sectors. Key Responsibilities • Develop, implement, and maintain information security policies, standards, and procedures., • Conduct cyber security risk assessments and recommend appropriate mitigation measures., • Ensure compliance with UK GDPR, the Data Protection Act 2018, ISO 27001, and Cyber Essentials requirements., • Manage vulnerability assessments, security audits, and remediation activities., • Support Security Operations Centre (SOC) activities by reviewing security incidents and coordinating responses., • SOC Code: 2135 – Cyber Security Professionals Location: Stockport, Greater Manchester, United Kingdom Job Type: Permanent, Full-time Working Hours: 37.5 hours per week Salary: £42,000 – £48,000 per annum, depending on experience About iSoft iSoft is a UK-based cyber security consultancy providing organisations with comprehensive cyber security, governance, risk management, and compliance solutions. Our services include Security Operations Centre (SOC) support, penetration testing, vulnerability management, ISO 27001 implementation, Cyber Essentials certification, GDPR compliance, and managed security services. We help businesses strengthen their security posture and protect critical information against evolving cyber threats. The Role We are seeking an experienced Data Security Manager to oversee the development and implementation of information security strategies for both internal operations and client environments. The successful candidate will work closely with technical teams and clients to manage cyber security risks, ensure regulatory compliance, and enhance overall data security across multiple business sectors. Key Responsibilities • Develop, implement, and maintain information security policies, standards, and procedures., • Conduct cyber security risk assessments and recommend appropriate mitigation measures., • Ensure compliance with UK GDPR, the Data Protection Act 2018, ISO 27001, and Cyber Essentials requirements., • Manage vulnerability assessments, security audits, and remediation activities., • Support Security Operations Centre (SOC) activities by reviewing security incidents and coordinating responses., • Oversee security monitoring using SIEM, endpoint protection, firewalls, and related security technologies., • Coordinate penetration testing activities and ensure identified vulnerabilities are resolved., • Produce security reports, risk registers, and recommendations for senior management and clients., • Deliver security awareness training and promote information security best practices., • Monitor emerging cyber threats and recommend improvements to strengthen organisational security. Essential Requirements • Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline., • Minimum 3 years' experience in cyber security, information security, or data protection., • Strong knowledge of information security governance, risk management, incident response, vulnerability management, network security, and cloud security., • Practical experience with UK GDPR, ISO 27001, Cyber Essentials, and security compliance frameworks., • Experience with Microsoft Defender, Microsoft Sentinel, SIEM platforms, endpoint protection, vulnerability scanning tools, and firewall technologies., • Excellent analytical, organisational, and communication skills. Desirable Qualifications • CISSP, • CISM, • ISO 27001 Lead Implementer or Lead Auditor, • CompTIA Security+, • CEH (Certified Ethical Hacker), • Microsoft Security Certifications Benefits • Competitive salary of £42,000 – £48,000 per annum, • Company pension scheme, • Paid annual leave, • Professional development and certification support, • Opportunities for career progression, • Supportive and collaborative working environment Equal Opportunities iSoft is committed to promoting equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religion, or sexual orientation.

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  • Class 2 Refuse Collection Driver
    Class 2 Refuse Collection Driver
    hace 1 mes
    £15–£20 por hora
    Jornada completa
    Manchester

    We are currently recruiting for an experienced Class 2 Refuse Collection Driver to join a busy growing waste management operation. This is an excellent opportunity for a reliable and professional driver looking for long-term, stable employment with excellent earning potential. The Role · Driving a Class 2 (C) refuse collection vehicle · Must have 12 months experience · Carrying daily vehicle checks and ensuring all paperwork is completed accurately · Providing excellent customer service whilst representing the business professionally · Working in line with all road transport legislation and health & safety procedures. Working Hours · 5 days out of 7 on a rotating rota. · 1 in every 5 weekends · 0400 Start time · 10-hours shifts · Bank holiday working is required unless annual leave has been booked and approved · 31 days holidays Pay & Benefits · £15 per hour- Monday to Friday · £20.00 per hour Weekends · Potential performance bonus of £125 per week · Quarterly accident bonus of £250 Based on a 50-hour working week, the basic annual salary is approximately £39,000, with the opportunity to earn around £45,5000 per year including the full weekly performance bonus, plus any quarterly accident bonuses Requirements: · Valid Class 2 (C) license · Valid Driver CPC qualification · Digital Tachograph Card · Previous experience driving refuse collection with front loader experience for commercial waste · Good knowledge of drivers’ hours and road transport legislation · No more than 6 points showing on license · No DD, DR or IN10 endorsements This role is ideal for driven individuals seeking a dynamic position within logistics and transportation sectors. We value professionalism, safety consciousness, and excellent service delivery in all our drivers. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So, you can get expert advice by video or phone without having to leave your home. Free counselling sessions mental health and awareness. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. When you join us, we'll give you a link to our flexible benefits platform, Perkify This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Perkify platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme. We also give our employees a chance to win up to £1000 each week. Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential.

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  • Shop Manager
    Shop Manager
    hace 2 meses
    £33500–£34500 anual
    Jornada completa
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

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