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MISSOMA
Piercer
6 days ago
Part-time
Leeds
Key Responsibilities - Welcome customers into our piercing studio through maintaining an upbeat, warm, helpful and authentically Missoma environment. - Ensure customers feel relaxed and comfortable and fully understand the Missoma world of piercing - Confidently style and advise our customers on their piercing and jewellery needs, using our exclusively designed products, to help them achieve their desired look - Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience - Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers - Support the aftercare process, confidently resolving any problems customers may experience - Consult and guide our Retail team on legal, technical and safety measures in the UK - Keeping up to date on the latest piercing techniques/equipment and legislations and ensuring these are implemented in store and communicated to the relevant teams. Competencies & Experience - A minimum of 1.5 years piercing in a studio environment. - Extensive experience in piercing, demonstrated through an up to date portfolio - Demonstrable knowledge of piercing standards and regulations in the UK - A clean, professional and service oriented approach - Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management. - Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging. - Ability to identify each customer’s unique needs and tailor your customer service approach
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