Integration Assurance Manager - Newcastle upon Tyne
1 day ago
Newcastle upon Tyne
Salary: £55,690 to £62,682 a year Contract: Permanent Working Pattern: Full-time Reference Number: G Job summary Are you ready to shape the future of workforce technology in the NHS?Do you want to be part of a high-profile transformation programme that will impact millions of lives across the UK?We're looking for an Integration Assurance Manager to join our Future NHS Workforce Solution Transformation Programme. This is a unique opportunity to play a key role in one of the most significant digital transformation programmes in the NHS, delivering a modern, secure, and user-focused workforce solution.You'll be part of a collaborative, team, working with suppliers, stakeholders, and NHS organisations to ensure the successful integration of systems that support the NHS workforce. The role involves working with Oracle HCM, Microsoft Azure Cloud, PowerBI, Fabric, and ServiceNow in line with NHS standards and user needs. If you thrive in complex environments and want to be part of something meaningful, we'd love to hear from you. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.o 27 days leave (increasing with length of service) plus 8 bank holidays.o Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job As Integration Assurance Manager, you'll be responsible for ensuring the successful integration of the Future NHS Workforce Solution (FWS), working closely with suppliers, architects, and user organisations. Your key responsibilities will include: • Assuring the supplier's integration strategy and implementation, with a focus on cloud-based platforms such as Oracle HCM and Microsoft Azure., • Ensuring systems are secure, reliable, and compliant with regulations., • Leading assurance activities across migration events and transformation phases. Collaborating with stakeholders across NHSBSA, DHSC, NHS England, NHS Wales, and external partners., • Assuring supplier designs including integration touchpoints between Oracle HCM modules and other systems, ensuring seamless data flow and process alignment., • Assuring approach to Microsoft Azure's data and analytics capabilities., • Assuring ServiceNow workflows and service integrations are configured to support operational efficiency and user experience., • Matrix Managing and developing a team of Senior Technical Analysts., • Supporting governance, planning, and readiness assessments., • Contributing to programme boards and decision-making processes. 1. Providing input into, and assurance of, the Suppliers overall solution integration strategy, including ensuring compliance with relevant UK legislation., 2. Providing input into, and assurance of, the Suppliers overall approach to ensuring systems are reliable, secure, and compliant with relevant regulation and standards, verifying that the integration process and resulting systems meet defined requirement, mitigate risks and maintain the performance requirements and standards., 3. Leading elements of key assurance function(s) to ensure the future workforce solution is best placed to deliver pre-identified benefits and deliver taxpayer value for money, in accordance with a predefined plan, using established mechanisms, framework(s) and design principles, under a robust governance process designed to take key stakeholders on the delivery journey., 4. Providing input into, and assurance of, the Suppliers strategies for individual migration events, or waves, from the start to conclusion of each event., 5. Working with the Supplier, User Organisations and third parties relevant to each event in the delivery of programme related obligations; assuring readiness assessment criteria and outcomes for migration events., 6. Preparing material for, and contributing to, programme boards, including governance boards, programme planning, migration scheduling, etc., 7. Evaluating readiness and success criteria against outcomes for each migration event., 8. Collaborative working with the chosen Supplier, multiple stakeholders, including Programme teams and NHSBSA Corporate and Enabling Services, additionally the postholder(s) will be expected to work alongside the Programmes external assurance partners, leveraging their expertise and insight., 9. Line managing colleagues within multi-disciplinary teams operating within the NHSBSA disciplinary, absence and work performance policies., 10. Enabling the performance of others, including agreeing objectives which are fully aligned to department and organisational objectives and goals, and the development and motivation of staff to achieve them., 11. Conducting meaningful appraisals and 1-1s, developing and monitor training and personal development plans, setting performance targets and monitoring progress against agreed quality and performance criteria., 12. Undertaking recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable capability, increase skills levels, and develop talent pools to meet the changing needs of the business landscape., 13. Taking ownership for decision making within own area and across multiple teams, seeking support and feedback to develop well thought out solutions which both enable performance and further develop the teams., 14. Pro-actively allocating, managing, and reviewing colleague workload across multiple teams, management information and resource requests to inform forward planning and resource management., 15. Budget control in accordance with NHSBSAs policies, standing orders, financial regulations, and legislative requirements., 16. Accountable for planning, monitoring and measuring resource estimates assessing and anticipating where skills and needs may change and evolve. This will include being accountable for the resource profile of the teams, developing requirements for funding, managing any associated training, learning and development budgets, as well as inputting into business and financial planning for any additional requirements., 17. Support an effective matrix approach to achieve objectives, including working effectively with the supplier teams, NHSBSA corporate teams, NHSBSA ESR Service team, Assurance Partners, NHSBSA enabling services and wider programme team in supporting the product and service. • Ability to influence, persuade, and motivate others with confidence and to explain/justify decisions to senior stakeholders., • Working to common standards for software development, service management, and/or governance, to co-create the conditions to successfully implement the transformed operating model(s)., • A strong understanding and knowledge of operating models, and the ability to interpret highly complex or ambiguous information, • Knowledge of implementing or working under the ITiLv4 framework including detailed knowledge of service management principles, aims, and their application., • Identifying and solving problems, including the skill to work effectively with competing priorities., • Knowledge of standards relating to digital delivery within the public health sector such as Government Service Standards, Technology code of practice., • User-centred design principles and practices to shape value-based product innovation., • Engaging with Public Sector procurement professionals, to support the delivery of relevant procurement activities., • Interpreting strategy and aligning activities, inputs, outputs, controls and capabilities required across service design, delivery and operations., • Managing contracted suppliers against a KPI and service management/improvement framework., • Meeting the needs of users across a variety of channels, including bringing professional insight and expertise in how user needs change over time to ensure the product continues to meet the business needs, and applying strategic thinking to provide the best service for the end user., • Business and financial planning, prioritisation of spending and other resources based on return on investment (ROI) and strategic intent., • Managing operational process of designing and running a product or service throughout its entire product lifecycle., • Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter., • Evidence of continuous professional development., • Master's qualification in relevant discipline or equivalent experience.