We’re looking for exceptional Front of House team members to join our talented team. If you have experience in casual fine dining and delivering a small-plate service, we’d love to hear from you. The Parakeet is a Public House and Dining Room situated in the heart of Kentish Town. A hub for the local community and beyond, The Parakeet is a classic boozer in the front bar, with an award-winning small plate restaurant in the dining room. Our kitchen, headed up by Chef Ben Allen has been widely regarded as one of the most important restaurant launches of 2023 and has reached critical acclaim. But don’t take our word for it… Benefits at The Parakeet & The Columbo Group: At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - Free guestlist to our events and festivals. - Regular industry trips to Europe’s finest vineyards. - Wholesome team meals before each shift prepared by our incredible chefs. - 50% discount across all of The Columbo Group venues including The Jazz Cafe, The Blues Kitchen, Phonox and The Old Queens Head. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll into the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Job Title: Cashier Location: 92 Brompton Rd, London SW3 1ER, London, UK Job Type: Full-Time Vacancies: 1 About Us: Hafiz Mustafa 1864 is a renowned, high-quality confectionery brand with a rich history. We are expanding our operations in London and looking for dedicated individuals to join our team. If you're passionate about customer service and enjoy working in a fast-paced environment, we'd love to hear from you! Key Responsibilities: - Handle customer transactions accurately using our POS system - Provide friendly and efficient customer service - Assist customers with inquiries and product selections - Maintain cleanliness and organization at the cashier's counter - Process payments (cash, card, etc.) and ensure proper handling of cash drawers - Balance the till at the end of the shift - Help with general duties around the shop floor when needed Requirements: - Previous experience as a cashier or in customer service is preferred - Ability to work in a fast-paced environment - Excellent communication and interpersonal skills - High attention to detail - Flexibility to work evenings, weekends, and public holidays - Eligible to work in the UK (provide passport or right-to-work details) What We Offer: - Competitive salary - Staff discounts - Opportunities for career growth - A supportive and vibrant working environment