General Manager
16 days ago
London
General Manager London Michelin pedigree pizza. Big personality dining. A real GM opportunity. This isn't your average neighbourhood slice shop. Led by a Michelin-starred chef, we produce New York-style pizza made from in-house fermented dough, world-class ingredients, and a relentless obsession with flavour. Think serious craft, serious fun, and a guest experience that leaves people reaching for their phones to tell everyone they know. We're growing, and we need a General Manager who brings the same energy to running a restaurant as our chef brings to the kitchen. Someone who reads a room, owns every detail, sets the standard from open to close, and makes guests feel like the luckiest people in London. The Role You'll take full ownership of the guest experience the atmosphere, the standard of service, the flow of a packed Saturday night, and the quiet discipline that makes it look effortless. This is a hands-on, high-visibility role. You'll lead from the floor, not a back office. In Your First 12 Months, You'll... Set The Guest Experience Standard • Own every touchpoint, from the welcome to the last slice, and hold it to an exceptionally high bar, • Build systems and pre-service rituals so great service happens consistently, not just when you're in the room, • Maintain 90%+ positive guest feedback; act...