Saas jobs in KilmarnockCreate job alerts

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their innovative EdTech products. ILT Education is the leading EdTech company in the Nordics and is expanding actively across Europe and the UK. Their products and services have a profound impact on educational institutions, ranging from preschools to adult education. They strongly believe that education should be accessible to all, regardless of background, language, or ability. They empower educators, support learners, and achieve positive learning outcomes worldwide. Founded in Sweden in 1990, ILT Education operates in Sweden, Finland, Norway, Denmark, Germany, France, the USA, and the UK, ensuring that learners worldwide have access to high-quality educational content. Together they create an inclusive and international work environment where the focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly to the Head of Product and Operations for the UK. Key Responsibilities: • Manage the onboarding-to-renewal journey for customers: Map and manage each stage of the customer experience, ensuring smooth handovers, timely delivery, and clear communication., • Manage contract delivery and build positive relationships: Monitor commitments, deadlines, and deliverables to guarantee schools and partners receive best value and benefit realisation. Provide clear, engaging customer success experiences, actively organising and managing operational and strategic business reviews., • Track and report outcomes: Monitor customer success KPI’s (renewal, onboarding), measure customer engagement, and feed insights back into continuous improvement. Analyse and monitor customer data to draw insights, communicating those findings internally and to clients, and adjusting for improvements., • Work with the product team to build scalable support: Develop targeted material and repeatable resources that make customer success more efficient and self-sustaining., • Develop and improve processes: Build repeatable workflows that prevent gaps, reduce risk, and support consistent, high-quality engagement., • Collaborate across teams: Feed customer insights back into Product development and work with Sales to strengthen relationships that support adoption, growth, and renewal. Capabilities • Proven experience in customer success, account management, service management, or project management (Education, SaaS, or EdTech experience advantageous)., • Strong process mapping skills - able to design and manage customer or internal journeys., • Ability to quickly build relationships and knowledge of customer contexts and needs to support impact delivery., • Ability to ensure and monitor contract delivery, including deadlines, commitments, and implementation plans., • Ability to contribute to strategic planning by identifying trends, risks, and opportunities through customer engagement and data analysis., • Confident communicator with strong relationship-building skills., • Comfortable working in a team environment, collaborating across Product, Sales, Marketing, and Customer Success., • Experience in relationship management and aligning stakeholders, • Excellent attention to detail, with the ability to prioritise and manage multiple project deliveries simultaneously., • Strong time management, problem-solving, and organisational skills., • ICT proficiency is essential with a proactive approach to learning new tools and systems., • A UK driving licence is essential. This role is anticipated to grow significantly in the near term as the business continues to evolve and execute on its plan for growth. It is therefore suited to those who would be especially interested in developing upwards into a head of customer success role. If you are interested in learning more about the growth journey this award-winning company is on, and understanding the full context of this role, then please get in touch by applying online now, for a confidential conversation with retained recruitment Partner, Barry Lee, Director at Pertemps professional recruitment. Please note all speculative, third party, direct, and agency applications will be sent to Pertemps for inclusion in the assessment and shortlisting process.

This is a product-led SaaS scale-up entering its next phase of expansion, having recently secured a significant Series B and more than tripled headcount in under a year. Europe’s most exciting SaaS businesses.

Reviewing and preparing complex commercial agreements, including SaaS, professional services, consulting, vendor, data processing and affiliate agreements, as well as a wide variety of other types of contracts, with global and regional scope. Experience working with an internal sales organization on

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support.

Currently work (or have worked) in lead generation agencies or SaaS companies. Career growth in a rapidly scaling SaaS environment. If this sounds like you, send your CV and a short note about your experience in lead generation or SaaS sales - please drop your CV.

B2B SaaS, fintech, or eCommerce partnerships, BD, or affiliate management.

Our SaaS platform powers tens of thousands of screens worldwide, enabling organizations to easily create, manage, and broadcast engaging visual content. SaaS Sales Manager Europe (remote). Manage the full B2B SaaS sales cycle from lead to close.

Remote People is proud to partner with an innovative international SaaS provider, recruiting the very first UK-facing sales executive to lead our client’s market launch. SaaS or B2B sales experience—ideally with inbound or solution-oriented selling.

B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related industries.

Account Executive – Remote (UK-based SaaS). We’re working with a high-growth SaaS business in the UK that is expanding its sales team and looking for an energetic AE to join on a fully remote basis. If this sounds like you, send your CV and a short note about your experience in lead generation o

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support.

Head Resourcing are currently working with a Fintech company who are looking for a Head of Cloud to lead its AI enablement, and secure SaaS delivery. Lead the evolution of a secure, scalable Azure-based SaaS platform. Senior leadership experience in a SaaS environment.

Our client is a private equity-backed fintech delivering enterprise SaaS solutions that help financial institutions modernize and automate capital markets operations. Account Executive, SaaS (Regional Bank Sales). Sell a best-in-class SaaS platform transforming capital markets operations for regiona

UI/UX Designer – SaaS ERP Modernization (Remote - up to 3 months). Lead the transformation of an existing Code on Time Construction ERP into a modern, user-friendly SaaS platform built with ReactJS + Tailwind CSS, with a strong focus on product design for complex, data-rich applications. Collabora

Lead DevOps Engineer - SaaS Product (MS Azure). Today, more than 200 companies across 130 countries use our SaaS platform to help reduce the cost, friction, and impact of returns. The DevOps Team is part of, and works closely with, the wider Platform team to design, implement, maintain and support Z

Your success will directly support our mission to turn feedback into action and position SmartSurvey as a leader in secure, insight-driven SaaS. SaaS sales with mid-market or enterprise clients. AI enthusiasm, We're looking for someone who’s passionate about cutting edge AI tools, excited by new t

Enterprise SaaS Sales Lead – Tenthpin Solutions (All Genders) UK. The successful applicant will bring a strong track record in enterprise SaaS sales and a passion for building trusted client relationships within a high-growth product environment. You’ll take ownership of identifying and converti

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries.

Customer Support Manager (SaaS/Software). SaaS, marketing websites, e-commerce sites) for at least 2 years.

B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related industries.

Connecting commercial talent & SaaS companies with accuracy and speed ️ || Ex- SaaS sales professional. Enterprise AE UK || SaaS || Hospitality || E-learning || Strong Base || Remote. Enterprise AE UK || SaaS || Hospitality || E-learning || Strong Base || Remote.

Responsibilities:*** Reviewing and preparing complex commercial agreements, including SaaS, professional services, consulting, vendor, data processing and affiliate agreements, as well as a wide variety of other types of contracts, with global and regional scope. Experience working with an internal

We're seeking a seasoned professional to join us as the Director of Product Marketing in the dynamic world of Transportation Management Systems (TMS) SaaS. Dive deep into the TMS SaaS landscape, defining Total Addressable Markets (TAMs) and providing strategic insights. Industry Insight: Preferred e

SaaS Product Owner jobs in the UK. We are looking for an experienced SaaS Product Owner to join our cyber security company. We are looking for a highly motivated and experienced SaaS Product Owner to join our dynamic team.

Propel are excited to be hiring a Head of Brand & Content for a high-growth AI SaaS company. You’ve led brand and content in a B2B SaaS or AI company before or you’re a senior lead ready for your step up.

Head of Finance | B2B SaaS Start-up | Fully Remote (UK). Head of Finance | B2B SaaS Start-up | Fully Remote (UK). Head of Finance | B2B SaaS Start-up | Fully Remote (UK).

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. Our SaaS product Dentally solves real-world problems for millions of people globally. Experience in a SAAS environment.

We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. Project Management: Coordinate and collaborate on multiple SaaS implementation projects concurrently - balancing technical execution, AI workflow development,

Remote People is proud to partner with an innovative international SaaS provider, recruiting the very first UK-facing sales executive to lead our client’s market launch. SaaS or B2B sales experience—ideally with inbound or solution-oriented selling.

Software Sales Consultant (360 - SaaS Upgrades) at Henry Schein One UK. Experience in a SaaS environment.

Innovative data‑led platform focussing on employee safety and wellbeing across a range of major sectors.Well‑established, highly profitable and working with over 90 clients in the travel space.Huge untapped market potential and now on an exciting growth journey!.Join this hugely successful busin

Experienced Partnership Manager needed for B2B SaaS/Fintech. B2B SaaS, fintech, or eCommerce partnerships, BD, or affiliate management.

Proven experience in training delivery and support of SAAS products. As a SaaS Support Specialist, you’ll play a key role in ensuring customers have a smooth and successful experience with the software. We’re hiring a SaaS Support Specialist on behalf of a leading software provider in the Tech F

Technical Co-Founder for AI-Powered SaaS Startup. Beyond our core SaaS platform, we develop custom solutions for enterprise clients with advanced needs, combining AI capabilities with bespoke web applications. Be at the forefront of innovation in AI and SaaS, growing your leadership portfolio.

Experience negotiating and drafting SaaS contracts and supporting sales teams. Clear history in commercial and tech/SaaS matters. SaaS and technology agreements.

As our new Head of Project Management, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. We're also proud partners of Actionstep,

This range is provided by IAM Cloud.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.At IAM Cloud, we create software that simplifies IT management in the cloud.From powerful platforms to intuitive tools, our mission is to make a positive impact

Our Sales Team are specialists in digital technology and SaaS industry and work with a range of companies from disruptive fintech’s to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces. UK market-leader in CX & Personalisation SaaS. Proven experie

Head of Platform / Cloud Engineering - AZURE/SAAS. Having already secured five top hires in the past month, we are now searching for a Head of Platform / Cloud Engineering to lead, grow, and inspire a high-performing team while shaping the operational performance, scalability, and security of this c

Scotland – Central, Northern and Highlands.Competitive + Car/Car Allowance + Flexible Benefits.An opportunity has opened for a Project Manager, with in our SSE North Scotland business, to lead a number of projects installing and constructing electrical power distribution and transmission systems f

Care and Support - Colinton Care Home.Colinton Care Home is located in Edinburgh's Merchiston area offering nursing, respite, palliative, and dementia care to up to 53 residents.Where every shift brings smiles, comfort, and a sense of purpose.In our home, being a Care Assistant is more than just a j

Make a Real Difference—Every Single Day.Looking for a career where your work truly matters? At .As the UK’s largest supported living provider, we’ve been empowering people and transforming lives since 1995.Now, we’re looking for passionate Support Workers to join our team in.Long days,

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect.It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature.We aim to

Ready for a New Challenge? Become a Care Team Leader with Lifeways in Glasgow.Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact?.Registered Manager in leading the day-to-day operations of o

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect.It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature.We aim to

Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe.We are actively looking for S/4HANA Project Manager Lead to join our growing team.If you're passionate about engaging in the full lifecycle of SAP projects-from initial set up to project delivery, th

At Sanctuary Care, we believe in providing high quality care homes where people are looked after with the utmost dignity and respect.It goes without saying that kindness is what care is all about, so first and foremost, we carefully choose our staff for their kind and compassionate nature.We aim to

Customer Service Advisor (3 Capital Quarter, Cardiff, United Kingdom)Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ Full Time : 37.Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable s