Senior customer success manager jobs in Cheltenham - Page 2Create job alerts

Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security re

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach tocustomer experience, engagement and social impact, taking account of specific client and con

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and co

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

A dynamic tech company in Greater London is seeking an experienced Account Manager to build relationships with high-tier customers and enhance customer success. The ideal candidate has a strong background in Customer Success or Account Management and is energetic and personable. You will manage cust

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo

Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Define and track core customer success metrics (e. Customer Success, consulting, agency, or sales).

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. You will help customers achieve their goals, and thi

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward real behaviour change. Is obsessed with customer experience.

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 2 to 3 years of experience in Cu

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

This role offers a market-leading OTE of over £70,000, exceptional training and development, and a strong emphasis on customer satisfaction. A well-respected dealer group in Wimbledon is seeking an experienced Aftersales Manager to oversee department operations and lead a team.

A leading fintech company in Greater London is seeking a Customer Success Manager to ensure clients achieve desired outcomes with their products. Ideal candidates will have over 2 years of customer success experience, strong communication skills, and familiarity with the fintech industry.

A leading software company in Greater London seeks an experienced account manager to partner with customers, drive product value, and develop strategic relationships. The ideal candidate has over 5 years in account management or sales, with a strong technical background and the ability to enhance cu

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. Work with the wider business at Bromcom to pro

A leading SaaS platform is looking for a Customer Success Manager to ensure client satisfaction and success. Ideal candidates should have over 3 years of experience in Customer Success within a B2B SaaS environment.

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

As part of our Customer Success team, you will be primarily responsible for building relationships with each of our clients, understanding the details of their offering, formulating agreed campaigns, demonstrating scalable and repeatable success, and proactively suggesting campaign improvements. Own

A leading fintech company is seeking a Customer Success professional to engage with customers across the EMEA market. This role focuses on driving customer value realization and developing strong relationships to ensure business growth. The ideal candidate will have 5+ years of experience, fluent En

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

A leading Ed Tech company is seeking a Software Customer Success Manager to support schools and MATs using their Management Information Systems. Responsibilities include providing consultancy, developing customer support strategies, and maintaining training materials. This role combines remote work

Lead and support the Customer Service and Product Training Manager, who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base and 2 Pre‑Sales Consultants. You’ll lead the Customer Service Manager and Product Training Man

A technology scheduling company is seeking a Customer Success Manager to manage a portfolio of customers and ensure their success through proactive engagement. With a consultative mindset and technical aptitude, you will leverage data and insights to enhance customer retention and drive growth.

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. This

Scaled Customer Success Manager, EMEA. Possesses 5+ years of experience in Customer Success or Account Management within the B2B SaaS sector, ideally in scaled or pooled models. Guide a portfolio of up to 20 active Enterprise accounts through 90-day mutual onboarding plans to ensure successful workf

A dynamic fashion tech start-up in the UK is seeking a Customer Success Manager to join their hybrid team. Ideal candidates have 4-7 years of experience in customer success or eCommerce and possess strong commercial instincts. This is a unique opportunity to shape the Customer Success function in a

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest customers. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strateg

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You partner with our initial customers to drive product value. You partner cross-functionally to translate business needs and product requirements into new solutions for customers.

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Customer Success Manager (Enterprise) (Fluent in Italian) (Position located in Leeds or London, England).

And we need a passionate Customer Success Manager like you to help us get there. Account Management, Success Management or other customer facing relationship roles, additional experience in B2B sales is preferred. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, span

Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant). Management of customer expectations and be a focus point for customer issues. Proven track record of successfully managing customer relationships and results delivery.

Customer Success Managers at MarqVision are self‑motivated and proactive, relationship builders, people persons, and have experience managing multiple stakeholders. This role is a part of our Global Customer Success Team. Enterprise Account Management and Customer Success Management experience in