Senior customer success manager jobs in Cheltenham - Page 4Create job alerts

Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Continuous collaboration with the other teams within Customer Teams. Employ active listening, empathy, and clear communication to calm agitated customers

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

A leading CRM provider is seeking a Customer Success Manager in London to engage with top customers in the Life Sciences sector. This role involves ensuring customer satisfaction by addressing business requirements through Salesforce capabilities, necessitating strong consultative and technical skil

Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle. Collaborate on key internal projects that evolve t

B2B SaaS Customer Success Manager or Account Manager role. Customer Success Manager for the UK & EMEA. Owning a subset of renewals, reviewing risk and approach with the Director of Customer Success.

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ro

A global SaaS workforce management company is seeking a Customer Success Manager to manage Small Business customers. This role focuses on driving product adoption and ensuring customer success through proactive engagement and internal collaboration. Candidates should have 2+ years of B2B customer-fa

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness of

Senior Customer Manager – South Asian Channel – London. As a senior leader within our South Asian Channel team, you will lead, inspire, and develop a high‑performing group of Customer Managers responsible for delivering outstanding commercial results across West and North London, southern Engl

The Senior Director - Customer Success Europe is a senior executive role responsible for leading the Technical Success function across a key global region. Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Succ

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

A leading food company in London is seeking a Senior Customer Manager for the South Asian Channel. This role involves leading a high-performing team to deliver commercial results and building strong customer relationships across regions.

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge an

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

Customer Platforms- Senior Manager. Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. As a Service Functional Lead Senior Manager, you will:.

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

A fast-growing AI company in the UK is seeking a Customer Success Manager to drive revenue growth, nurture customer relationships, and ensure effective communication of customer needs. The ideal candidate will have 3+ years in Customer Success or Account Management, be fluent in English and Spanish,

We’re hiring a Customer Success Manager to own the post-launch relationship with our enterprise customers and ensure they adopt, scale, and renew year after year. Strong use of structured customer success frameworks (success plans, health scoring, QBRs). Join us as a Customer Success Manager (Nort

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

Customer Engagement: Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale Identify optimization opportunities for customers with the goals of driving customer valu

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

This Senior Project Manager role is crucial to the success of a number of platform-based accounts within Ipsos CX. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. A Senior Project M

You have relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast‑paced tech company. Act as a consultant to some of our highest‑tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics to C‑Suite.

A leading technology company is seeking a Senior Customer Success Manager to support Public Sector Customers in London. This hybrid role involves managing onboarding, enhancing customer skills, and serving as the primary advocate for customer needs. The position focuses on leveraging customer succes

The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters’ legal products. As part of our transformation, we are building a world‑class Cu

Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings. You’ll build trusted relationships, help customers ship faster, and turn every account into a success story.

Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customers to unlock transformative value from innovative technology? Optimizely is seeking a dynamic and experienced Senior Customer Success Manager to join our pioneering Opal team. Cus

A fast-growing SaaS company is seeking a Senior Customer Marketing Manager in London. Ideal candidates will have extensive experience in B2B SaaS customer marketing and a strong grasp of customer insights. The role focuses on enhancing customer engagement, turning brand neutrals into advocates, and

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca

A leading AI analytics firm in Greater London is seeking a Senior Customer Success Manager to oversee strategic accounts. Candidates should have extensive experience in customer success or account management within a SaaS context, along with strong communication and stakeholder management skills. Th

Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live. Software Customer Success Manager – Market Leader in Ed Tech. We are looking for individuals with experience of using school MIS systems — for example senior teachers, exams officers, t

As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! The purpose of this role is to guide ACI Customers through their payments journey ensuring they achieve their desired outcomes. Customer Focus: b

A technology company in Greater London seeks a Customer Success Manager to enhance product adoption and build strong client relationships. Responsibilities include developing customer success plans and providing technical support to improve customer satisfaction. This role offers a chance to thrive

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult