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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. This full-time role involves bu

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Help customers scale research

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client‑facing role within a B2

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

Customer Success is a key role to ensure Workday’s customer happiness and success. Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Developing success plans for customers that outline their critical success factors, metrics for succe

A leading transportation technology provider based in the United Kingdom is seeking a Senior Partner Success Manager.

Senior Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. Eurobase is looking for an experienced Senior Customer Success Manager to join our growing Insurance division, working with enterprise clients using our Synergy2 platform across the global (re)insurance market. Experien

A Senior CSE will liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met and to sustain consistent renewal and growth of customer accounts. The Senior Customer Success Engineer (Sr. Responsibil

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. OneTeam, One Mission means we’re all in it together—tearing down walls, listening to every voice, and working as

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Navigating the position: Customer Success Manager.

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

The Senior Customer Success Manager is required to ensure Cognigy’s customers feel supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. At least 5 years of experience in the softw

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Deve

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

A leading retail company based in London is seeking a Senior UX Manager to drive user experience initiatives.

Reporting to the Manager of Construction Customer Success, you will build lasting and meaningful relationships throughout a portfolio of AEC organisations, specialising in water companies in the UK & Ireland. Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Mana

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

A healthcare technology firm in Greater London seeks a Customer Success Manager to enhance customer relationships and drive engagement with its products. The role involves monitoring customer metrics, communicating insights, and collaborating across teams. Essential skills include strong communicati

A fast-growing technology company is seeking a Customer Success Manager to own the post-sale experience for enterprise clients across the UK and EMEA.

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

A global payment solutions provider seeks a Customer Success Manager in Greater London to guide its customers through their payments journey. This pivotal role involves consulting customers on optimizing their payments programs and ensuring they achieve success.

Founding Senior Customer Success Manager. You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. Customer Success, Implementation, Technical Support, or a similar client‑facing role at a SaaS company.

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A technology company seeks a Senior Manager of Customer Success based in London. The role involves leading and mentoring a team to ensure enterprise customers achieve success. Ideal candidates will have over 8 years in customer success and strong leadership within the SaaS space.

The Customer Success Manager (CSM) at Provenir plays a pivotal role in ensuring that customers derive maximum value from our AI‑powered risk decisioning platform. Collaborate with Sales, Marketing, Product, and Support teams to ensure a unified approach to customer success. The CSM is responsible

Customer Success, Technical Account Management, or enterprise software consulting. Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Collaborate cross‑functionally with Sales, Product, Engineering, Support, and R&D to deliv

A dynamic SaaS company is looking for a Customer Success Lead to manage key accounts and help scale the Customer Success team. You will work from anywhere in the UK and have the chance to influence the Customer Success strategy significantly. This player/coach role involves owning a portfolio of Tie

Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. You will help e-commerce customers get the most o

Customer Success, Account Management, or Consulting within enterprise software / SaaS. Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base. Familiarity with customer success frameworks, methodologies, and tools.

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Help our customer