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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Senior Customer Success Manager Role. Senior Customer Success Manager. Developing strategies to increase customer retention and satisfaction.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. Commerce, logistics, and customer experience. No playbooks - success comes from.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

Responsibilities include developing customer success plans and providing technical support to improve customer satisfaction. A technology company in Greater London seeks a Customer Success Manager to enhance product adoption and build strong client relationships. This role offers a chance to thrive

You have relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast‑paced tech company. Act as a consultant to some of our highest‑tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics to C‑Suite.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Deve

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach tocustomer experience, engagement and social impact, taking account of specific client and con

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

A technology firm based in Greater London is seeking a Customer Success Manager to drive customer satisfaction and retention. The ideal candidate will have 2-3 years of experience in account management or customer success in a SaaS environment, with strong relationship-building skills and fluency in

Senior Customer Manager – South Asian Channel – London. As a senior leader within our South Asian Channel team, you will lead, inspire, and develop a high‑performing group of Customer Managers responsible for delivering outstanding commercial results across West and North London, southern Engl

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Collaborate with the Sales team to expand customer accounts. Very organized, ability to manage a high number of ongoing customer threads.

Are you a mid-level candidate looking to work on a whole range of sectors? Then you could be the perfect fit for this agency in this Customer Success Manager role!. JOB TITLE: Customer Success Manager (Market Research). Interested in this Customer Success Manager role? Apply now and let's have a cha

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful environment that pushes norms to create world‑class products. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Develop and maintain strong relations

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

A market research agency based in London is seeking a Customer Success Manager to onboard customers and ensure they achieve their research goals. Ideal candidates will have experience in customer success within market research, excellent communication skills, and a passion for SaaS solutions. This h

Senior Client Success Manager - Private Sector. Are you a bold, purpose‑driven leader ready to shape the future of digital transformation across some of the most influential private‑sector industries? DXC Technology is seeking an inspiring Senior CSM of Private Sector to accelerate the growth of

A leading content management platform in London is looking for a Scaled Customer Success Manager who is fluent in French and English. The ideal candidate has over 2 years of experience in customer success and is a self-starter with strong analytical and communication skills. This role involves manag

A utility service provider in Greater London is seeking a Senior Product Manager to lead their Comms Experience team.

Develop and execute tailored success plans aligned with each customer’s strategic objectives. Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base. Customer Success, Account Management, or Consulting within enterprise sof

The Senior Director - Customer Success Europe is a senior executive role responsible for leading the Technical Success function across a key global region. Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Succ

A leading SaaS company in the UK is looking for a Customer Success Manager to manage client relationships and drive satisfaction. Candidates should have a background in audit or risk management, with fluency in English and familiarity with customer success tools being a plus. This remote role emphas

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

Senior Technical Program Manager, Customer Engagement, Applied AI. As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go-to-Market (GTM), Partner and C

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). This role is crafted specifically for construction‑focused SaaS platforms, combining technical expertise, product understanding, and custo

We are hiring a Customer Success Manager to own the customer journey from Closed Won to first value. The company is now seeking an experienced Customer Success Manager to support this next phase of growth and operational transformation. Drive early adoption and ensure customers progress successfully

The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and contract requirements. The Customer Success Manager is a key role to manage customer and colleague engagement

Global Public Sector Senior Customer Success Manager. Build and manage people, processes, and systems that enable scalable customer success across our growing customer base. Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention,

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post-sales cycle; determining how to incorporate these elements int

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. We are looking for an experienced and enthusiastic Customer Success Manager to join our dynamic team. Oversee customer accounts and work

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

A Senior CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts. The Senior Customer Success Engineer (Sr. Th