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Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Experience in Service Delivery or IT

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Facilitate regular project meetings, sprint planning, and monthly/

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. P

You will work with program managers, service delivery managers, support teams and managed services teams to ensure that our customers are receiving the best service possible and have an outstanding customer experience. We are looking for an experiencedSenior Service Delivery Manager (Defence)tojoin

A leading software company in Greater London is looking for a Service Delivery Manager to oversee a portfolio of Managed Services customers. The ideal candidate will possess a customer-first mindset and strong leadership qualities, working to enhance service delivery while meeting revenue targets. T

Know someone exceptional for this Service Delivery Manager position? Refer them and receive up to £1,000 if successful (terms apply). Strong background in ITSM, service delivery, or MSP environments. Monitor performance and continuously improve service quality.

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Collaborate with internal IT service managers (e. Ensure IT service partners remain compliant with IT servic

GDS processes, and with senior delivery groups across GDS to track progress against plans and directly manage delivery managers and lead delivery managers and develop a wider community of talented delivery managers. Lead Delivery Manager - Government Digital Service - G6. We are seeking passionate L

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Ensure the consistent delivery of service, whilst driving growth and service enhancements through the provision of innovative and sustainable solutions. You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentori

A leading heritage brand in the United Kingdom is seeking an Ecommerce Service Delivery Manager to oversee service delivery across their digital ecosystem. Successful candidates will have experience in service delivery, cloud technologies, and ecommerce platforms, along with a solid understanding of

A growing Managed Services Provider is looking for a skilled Service Delivery Manager to oversee the Service Desk function and drive operational excellence. This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery. Candidat

The Service Delivery Manager is responsible for ensuring all client contractual obligations are delivered efficiently within a managed services environment. This role oversees service delivery across workplace technology or data centre operations, with a focus on physical support services within cli

You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. Princ

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

A logistics real estate firm based in London is seeking a Senior Service Delivery Manager. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong background in managing IT teams and vendors. This position offers a full-time contract with a focus on improving ser

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service team is responsible for operating, maintaining and improving a wide range of services from life‑saving services that support blue‑light operations,

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Create, run and report on a service transition plan for onboarding a new service into a Managed Service team. Our Managed Service team is responsible for operating, maintai

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

Workplace Resources (WPR) are looking for a dynamic Service Delivery Manager (Technical Services) for the EMEA region. Delivery of FM hard services via outsourced Service Providers, including contractual execution against existing critical metrics and SLAs. An experienced professional, commercially

A global insurance leader seeks a Multinational Service Delivery Manager in Greater London to enhance operational capabilities and improve service delivery.

The Service Delivery Senior Manager ensures that all operational services are delivered in accordance with contractual obligations, service level agreements (SLAs), and governance frameworks, while maintaining a strong focus on service reliability, revenue integrity, operational efficiency, and cont

A leading service provider in the rail industry is seeking a skilled Service Manager to enhance client relationships and ensure successful service delivery. This role requires over 5 years of experience in service management, excellent financial expertise, and an understanding of the UK Rail sector.

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Experience in Service Delivery or IT Service Ma

The Senior Service Delivery Manager will lead the transformation of Logicor’s IT organisation into a mature, ITIL‑aligned function, delivering consistent and consistently good service across the business. This position requires a senior, hands‑on leader who can bring operational discipline, de

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

A global insurance leader is seeking a Multinational Service Delivery Manager in the UK.

As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an ex

Consulting, Service Manager, Manager, QA, Service, Customer Service, Management, Quality. We have new and exciting opportunity for a Service Delivery Manager to join our dedicated and newly established Rapid Response team in London. The role of Service Delivery Manager will include:.

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. Proven Customer Service skills. To attend regular customer service training to keep abreast of current trends and legislation.

A prominent security service provider is seeking a Service Delivery Manager to lead service excellence and manage multiple services for key clients. The ideal candidate has 2-3 years in service delivery roles and experience in client-facing scenarios. Key responsibilities include managing SLA adhere

You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services. As a Service Delivery Manager, you will play a crucial role in managing client relationships. Service Improvement: Identify and implement continu

Maintain documentation supporting the TPO Delivery Manager activities performed on supplier engagements. Demonstrated ability to understand Amazon Web Services (AWS), Microsoft Azure (Azure) and / or Google Cloud Platform (GCP) at a high level, including familiarity with core AWS/Azure/GCP services

A leading global technology company based in Greater London is seeking an experienced Field Delivery Manager to lead their HVAC&R service team. This hybrid position involves managing a team of engineers, ensuring compliance with health and safety standards, and delivering high-quality service.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery -

We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes. Success in this role requires a solid understanding of

As a Lead Technical Program Manager in the Infrastructure Platforms' Cloud Foundations Strategic Delivery team, you will assist in the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Third Party Oversight Delivery Manager, managing

The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. Maintain a high performing IT Service

We are seeking a Service Delivery Manager (SDM) to lead end‑to‑end IT service delivery for clients within the financial and asset management sector. Lead end‑to‑end service delivery across multiple service areas, ensuring clear governance, performance measurement, and continuous improvement.

We are looking for an experiencedSenior Service Delivery Manager (Defence)tojoin our team. Analyse and present service data to customers via reporting and service reviews. Experience in service delivery management in the WiFi market or telecommunications industry.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and t

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. This role demands a confident communicator who can navigate complex service landscapes, resolve critical iss

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. Disclosure and Barring Service (DBS). Disclosure and Barring Service (DBS) provided pay range.