Service delivery manager jobs in London - Page 7Crear alertas

Assistant Manager US Fast-Casual Brand | UK Dark Kitchen Launch Location: UK (Dark Kitchen – Delivery Led) Sector: QSR / Fast Casual About the brand CORELevate as working with a well-established US fast-casual brand, founded in 2006 and recognised for its bold Eastern Mediterranean-inspired flavours and commitment to fresh, wholesome food. The menu features fully customisable bowls, salads, and pitas, built with vibrant spices, house-made proteins, fresh vegetables, grains, and flavour-forward sauces. As part of its international growth strategy, The brand is launching in the UK via a delivery-first dark kitchen model, with a clear roadmap toward opening high-street flagship locations. This is a rare opportunity to join a proven US brand at the very start of its UK journey. The Role As Assistant Manager, you’ll play a key role in supporting the General Manager in running day-to-day operations of the dark kitchen. You’ll take responsibility for leading shifts, supporting and developing the team, and ensuring standards are consistently met across food quality, service, and compliance. This is a hands-on leadership role, ideal for someone with strong QSR or fast-casual experience who is ready to step into a senior operational position and grow with an expanding brand. Key Responsibilities • Support the General Manager: Assist in the day-to-day running of the kitchen, stepping in as the senior manager on shift when required, • Shift Leadership: Lead busy delivery-led shifts, ensuring speed, accuracy, quality, and team engagement, • Team Coaching & Development: Support onboarding, training, and coaching of team members across all stations, • Operational Standards: Ensure all opening, closing, and mid-shift checks are completed correctly, • Food Safety & Compliance: Maintain high standards of food safety, hygiene, and health & safety in line with UK regulations, • Quality & Consistency: Ensure food is prepared and presented to brand standards at all times, • Problem Solving: Proactively manage operational issues, escalating where appropriate, • Stock & Prep Support: Assist with stock control, prep planning, and waste management, • Brand Representation: Act as a role model for the brands culture, values, and standards as the brand establishes itself in the UK What We’re Looking For • Experience as an Assistant Manager, Supervisor, or Senior Shift Leader in QSR, fast casual, or dark kitchen environments, • Strong understanding of kitchen operations and delivery-led service models, • Solid knowledge of food safety and health & safety (Level 2 Food Safety required; Level 3 desirable), • Confident, calm leader who can motivate and support teams under pressure, • Organised, proactive, and solutions-focused, • Comfortable working in a fast-paced, high-volume environment, • Flexible to work evenings and weekends, • Ambitious and keen to progress as the business grows Why Join ? • Join an established US brand launching in the UK, • Be part of the founding management team in a dark kitchen start-up phase, • Clear progression into larger, high-street sites as the brand expands, • Genuine development opportunities within a growing international business, • Hands-on role with real influence on standards and culture

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: .

My client is a multinational law firm who won the ‘Law Firm of the Year’ in the past few years, they are now looking for a flexible & highly motivated Legal Recruitment Account Manager to join their wider team.The role is to be based in their London office on a permanent basis. The Legal Recruitment Account Manager will be at the forefront of the firm’s service delivery to clients and will provide in house legal teams of all sizes with interim lawyers, working closely with the wider Account Management team across their local and global offices. The key duties will include: • Develop and grow the firms candidate pool of contract lawyers, • Identify development opportunities and gaps to promote the firms contract lawyers, • Build relationships with both candidate and clients, • Work closely with clients to understand their recruitment needs and ensure they’re fully aware of services available, • Resource and recruitment planning, • Source suitable candidates both directly and via PSL agencies, • Advise on best practice and market trends, • Support the firm in developing client relationships and always offering a first class service The Legal Recruitment Account Manager will ideally have experience of working in a Legal recruitment agency or an in-house legal recruitment role and will also have excellent communication, problem solving and business development skills. The right candidate will be able to build strong working relationships and liaise at all levels with confidence and also be able to advise on legal market trends and recruitment processes.

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role As a Junior Business Solutions Manager, you’ll sit at the intersection of operations, technology, and client delivery across our Meetings & Events and Sports Travel teams. You’ll work closely with operational teams to design, maintain and improve the tools they use day-to-day to deliver complex events and travel programmes. Smartsheet is our primary platform for operational delivery and collaboration, and much of your work will focus on building, enhancing, and supporting Smartsheet solutions that help teams plan, track and report effectively. Alongside this, you’ll develop a broader understanding of event technology and operational systems used across the business. One day you might be improving an existing workflow to make an Ops team’s day easier; the next you could be supporting a client demo, mapping out a process, or helping deliver a solution for a major sports event. You’ll work closely with a senior Business Solutions Manager, gradually taking ownership of smaller solutions while building confidence and autonomy over time. This role is about problem-solving, systems thinking and turning real operational challenges into scalable tools. It’s ideal for someone with strong foundations in workflow or collaboration platforms who wants to grow into a solutions-focused role that blends technology, process design and client interaction. Skills & Experience • Strong experience with Smartsheet or a comparable workflow / collaboration platform (e.g. Airtable, Asana, Monday.com), with the ability to quickly adapt to Smartsheet., • Hands-on experience building and maintaining structured workflows, dashboards and automations., • Experience working with formulas and structured data logic, including Smartsheet formulas and Excel-style functions with the ability to troubleshoot and improve existing logic., • Experience working in a project-based environment (preferred), • Experience in Events, Sports Travel or professional services (preferred), • A natural problem-solver who enjoys improving how teams work, • Comfortable speaking with stakeholders and clients, even if you’re still building confidence, • Someone who takes ownership, asks good questions and has a positive mindset. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Role : Associate Manager - Client Services/ Associate Director of Sales Technology : Sales and Client Relationship Management - Telcom domain Location : London, UK Compensation : Competitive (including bonus) Telco domain experience is preferred. What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Telecom, • Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required, • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

The London School of Economics and Political Science (LSE) is seeking to appoint a Senior Project Manager to lead a range of estate development projects across its iconic London campus portfolio. The LSE was founded in 1895 and has grown to become one of the foremost social science universities in the world. A specialist university with an international intake, LSE's reach extends from its Central London campus to around the world. The Times and Sunday Times Good University Guide named LSE University of the Year for 2025 and it has been ranked 1st in the UK for two years running in 2025 and 2026. The LSE Estates Division is responsible for developing and implementing the LSE Estates Strategy supporting the School's strategic objectives. Improving the student experience lies at the heart of what we do. We are focused on providing world-class buildings and facilities, and through excellent customer service, we aim to ensure the safe, secure and environmentally sound operation and maintenance of LSE assets. The Estates Capital Development team has enjoyed unprecedented success in recent years, with acclaimed major projects and the Team winning various ‘client of the year’ accolades. Over the past decade, LSE has completed some of the most renowned university buildings in the UK. The Saw Swee Hock Student Centre, the School’s first new building in over forty years gained a Stirling Prize nomination, and the Marshall Building—a £145 million landmark building on campus —opened in 2022 to widespread acclaim. Looking ahead, LSE’s ambitious capital plan extends to 2030 and beyond. Projects include the Firoz Lalji Global Hub, a deep retrofit of a 1950s building targeting Passivhaus, BREEAM Outstanding, and WELL Platinum standards, the redevelopment of 61 Aldwych into a flagship academic hub and gateway to the campus, and transforming Bankside House, LSE’s largest student residence, into a vibrant community of nearly 2,000 rooms. The Senior Project Manager will play a key role in this exciting programme, leading the briefing, design, procurement, and delivery of capital projects typically up to £35 million in value. The successful candidate will manage complex programmes across the campus and residential estate, ensuring projects are delivered on time, within budget, and to the highest standards of quality and sustainability. LSE is seeking an individual with a proven track record of planning and delivering projects in the £5m to £35m range, either in a client-side leadership role or as a consultant project manager. Experience of delivering refurbishment, reconfiguration, and fit-out projects within a live, multi-building, urban campus environment would be particularly advantageous. The role offers an individual the opportunity to progress their career with a renowned organisation and project portfolio within a team that is recognised as being industry leading. The LSE offers a range of staff benefits, including a generous annual leave entitlement, pension scheme, and excellent training and development opportunities. The candidate brochure can be viewed here. For a confidential discussion please contact our advisor Nick Coppard () of MRG. Applications should consist of a CV and cover letter and should be sent to . Closing date for applications is 15th February 2026. Interviews will be held in late February 2026. LSE is committed to building a diverse, equitable and truly inclusive university. We encourage and welcome applications from all sections of the community.

About Us Passion Digital, an award-winning digital marketing agency based in the heart of Holborn, is home to a team of 35 marketing specialists. We take immense pride in our clients and the exceptional work we deliver for them. Our team thrives on confidence, happiness, and professionalism, tackling challenges head-on without fear of failure. We constantly strive to improve and never stand still. If you're looking to join an ambitious, authentic, and energetic company where you can make a real impact, Passion Digital is the place for you! Why Passion? • Training & Career Development: Ongoing investment in your professional growth, including accelerated training through the Passion Academy with self-study time, in-person events with industry experts, and business and management classroom sessions., • Flexible Working: Enjoy flexible start and finish times, remote and overseas working opportunities, and a sabbatical after five years of employment., • Private health insurance – Private GP, hospital diagnosis and treatment, physio plus discounts and rewards through Vitality Healthcare, • Enhanced annual leave – 25 days annual leave, increasing each year up to a maximum of total 30 days, • Flexible annual leave – The ability to buy additional days (up to 5 days), • Octopus Money – Subsidised sessions with a financial adviser and access to a free money helpline, • Cycle to work scheme – Save 25-39% on a bike and accessories with tax-efficient payments spread over 36 months, • Employee Assistance Programme – Independent, free and confidential advice service available 24 hours per day, 365 days of the year through our ___, • Office perks – Fun office perks like ping pong, pool table, fresh fruit and a stocked fridge for Friday drinks, • Social activities and team outings – A varied sports and social calendar, from sports days to summer soirées, • Incredible office – Work in an incredible office! Just 3 minutes from Holborn Station and a 7-minute walk from Tottenham Court Road Station, our modern open-plan office boasts a great communal space, perfect for collaboration and connection The Role We are looking for an SEO Account Manager (30% Technical & 70% On-site/Content), or an experienced Senior SEO Account Executive, who has a great understanding of search engine optimization and the wider digital ecosystem. A strong desire to learn and improve their knowledge. You will need to be analytical and solution-oriented with unparalleled levels of attention to detail, organization and communication. The ideal candidate will be responsible for devising the strategy that we deliver to clients from the ground up. You will have a prominent role in shaping the direction of your clients’ performance. Key Responsibilities Working alongside the Head of Organic Search and our team of 7, reporting into one of our Senior SEO Account Managers, you will be responsible for: • Creating comprehensive SEO strategies that meet client’s business objectives through:, • Keyword research and search intent mapping, • Competitor analysis, • Technical auditing and insights, • Onsite optimisation, • Content strategy, • Outreach and off-site SEO, • Reporting and data analysis, • Running client performance meetings and progress updates, • Supporting the Senior members of the team with delivery, • Training and development of junior members of the team Hours & Location 9am – 5.30pm Monday to Friday, +/- 1hr | Holborn Tower – 4th Floor Holborn Tower, High Holborn, WC1V 6PL

Package: £70,000.00 (Nego) + Bonus + Benefits Location: London, UK Job Type: US Tax Manager - Individual Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a US Tax Manager to strengthen their team in London. Applicants with previous experience dealing with High Net Worth Individuals who have US reporting needs would be ideal. The Role The US Tax Manager will be responsible for but not limited to the following: • Caring for your own national and international client portfolio regarding US individual taxation;, • Maintaining strong industry knowledge including keeping up to date with any relevant changes to the law and the latest trends;, • Carrying out client satisfaction surveys to ensure high standards are maintained;, • Assisting with the service delivery of technology tools;, • Identify up-selling and cross-selling opportunities., • Leads, develops and nurtures colleagues to support their future growth. The Person: The successful candidate will have previous experience of dealing with US individual tax and the associated issues. Applicants will be educated to degree level (or equivalent); any additional tax qualifications would be desirable but are not essential. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

CÉ LA VI London is looking for a dynamic and driven Senior Restaurant Manager to lead our flagship dining destination, drive exceptional hospitality standards, and build a high-performing team in a fast-paced, premium environment. Restaurant General Manager Responsibilities: • Lead and oversee all aspects of restaurant operations, ensuring a seamless and elevated guest experience at all times., • Champion a strong hospitality-led culture, setting the tone through visible leadership and hands-on involvement., • Recruit, develop, motivate, and retain a diverse team, fostering engagement, accountability, and high performance., • Drive service excellence by ensuring consistent delivery of brand standards and effective service recovery when required., • Oversee scheduling, workforce planning, and labour optimisation in line with business needs., • Collaborate closely with Culinary, Bar, Marketing, and Support teams to ensure operational alignment and commercial success., • Manage budgets, cost controls, and financial performance, identifying opportunities to improve profitability., • Ensure full compliance with UK health & safety, food safety, and employment regulations., • Lead training initiatives and performance reviews, supporting continuous development and succession planning. Required Skills and Qualifications: • Bachelor’s degree in Hospitality Management, Business Administration, or a related field., • Minimum 3–5 years of progressive leadership experience in high-end or luxury restaurant environments., • Proven track record of leading large teams and creating a strong service-driven culture., • Exceptional communication, people management, and stakeholder engagement skills., • Strong commercial acumen with experience managing budgets, KPIs, and operational performance., • Deep understanding of guest experience, service recovery, and premium hospitality standards., • Flexibility to work evenings, weekends, and public holidays as required. If you’re passionate about hospitality and ready to take the next step in your career with CÉ LA VI London, we would love to hear from you!

We are currently hiring a Delivery Solutions Manager for a high growth business operating in the global ecommerce space, based in London (hybrid working model). This role will lead the design, implementation, and optimisation of delivery solutions across a global network, supporting a broad range of clients. This role is critical to ensuring scalable, cost-effective, and reliable cross-border delivery for existing and customers. You will work closely with internal teams, carriers, technology partners, and customers to deliver new solutions, improve existing services, and support business growth in a fast-paced international eCommerce environment. Key Responsibilities • Own end-to-end delivery solution design and implementation for cross-border eCommerce clients, • Lead the onboarding and launch of new delivery products, lanes, carriers, and services, • Act as the bridge between commercial, operations, technology, and carrier partners, • Manage delivery-related projects from concept through to live operation, • Ensure solutions meet customer requirements, service level expectations, and commercial targets, • Identify and mitigate risks related to customs, compliance, capacity, cost, and service performance, • Drive continuous improvement across delivery performance, transit times, and cost efficiency, • Define and maintain delivery governance, KPIs, and reporting, • Support sales and account teams with delivery expertise during client pitches and solution design, • Stay informed on market trends, carrier capabilities, and cross-border regulations Skills & Experience • Proven experience in supply chain, logistics, or delivery solutions within online reatil, eCommerce or 3PL environments, • Good understanding of international shipping, last-mile delivery, carriers, and customs processes, • Experience managing complex, multi-stakeholder delivery projects, • Commercial awareness with the ability to balance cost, service, and scalability, • Excellent communication and stakeholder management skills, • Strong analytical and problem-solving ability, • Experience working with logistics or eCommerce technology platforms is highly desirable

Handle Recruitment are looking for a Sales Manager to join our client's Arts & Entertainment division, selling across a well renowned family music festival! West London | 3 Days a week in office Salary Negotiable + Uncapped Commission Our Client The Arts & Entertainment division owns and runs some of the UK's biggest festivals and events, from Big Feastival, Taste of London, Hampton Court Palace Festival, Hyde Park Winter Wonderland and Glide at Battersea Power Station. We are looking for an experienced salesperson to join our team to sell brand activations and partnership packages for Big Feastival. Big Feastival is a family, food, drink, and music festival held on Alex James' Farm in The Cotswolds over the August Bank Holiday weekend, which attracts over 70,000 people over the 3 days. The Role The Sales Manager will focus on maximising revenue to meet or exceed targets for the festival. They will be responsible for selling stands and brand activations for Big Feastival and will provide clients with efficient and professional customer care. In addition, the successful candidate will have a passion for live events and have sales experience, as they will play a key role in supporting both the Taste of London and Hampton Court Palace festivals too. Key Responsibilities and Accountabilities • Maximise revenue to achieve and exceed event sales targets, • Meet deadlines and perform effectively under pressure, • Maintain high sales activity levels (40+ dials and 5+ effective calls daily), • Achieve agreed weekly and monthly targets, • Source and convert new business through proactive lead generation, • Maintain and develop the sales database with accurate client records, • Collaborate with team members to develop strategies and sales approaches, • Report on sales activity, pipeline progress, and results as required, • Translate visitor marketing plans into exhibitor sales opportunities, • Maintain and update event floor plans and sales documentation, • Write and distribute effective sales mailers to the database, • Liaise with internal departments including marketing, operations, accounts, and PR, • Conduct client meetings and networking activities confidently, • Manage the re-booking process to secure renewals and repeat business, • Maintain event integrity by adhering to processes and ensuring yield optimisation, • Develop a deep understanding of the market landscape and trends, • Contribute ideas to event development and identify new opportunities, • Deliver a consistent and structured sales communication schedule, • Manage briefs and workloads independently with strong accountability, • Ensure all processes are followed with precision and attention to detail, • Create and implement a customer care programme to strengthen relationships and drive loyalty Key Results Areas • Achievement and exceeding of all personal and event sales targets, • Timely, professional, and consistent client communication, • Delivery of dependable and personalised customer service, • Active contribution to team success and business development, • Creative input to enhance event content and develop sponsorship-level relationships, • Accurate weekly and monthly forecasting and reporting Knowledge and Experience • Minimum 3 years' experience in sales, ideally in live event or hospitality sales, • Proven track record in telesales and achieving results, • Management experience, • Experience in sales planning and forecasting, • High IT competency, particularly Microsoft Office and CRM systems Skills and Abilities • Highly organised with excellent attention to detail, • Strong written and verbal communication skills, • Commercially astute yet customer-focused, • Resilient and effective under pressure, • Proactive, solution-driven, and collaborative, • Capable of managing and influencing others to achieve results Expectations • Regular weekend work and travel to events across the Arts & Entertainment portfolio (e.g. The Big Feastival ), • Occasional travel outside of event periods for client meetings Apply below today if you have the right experience, to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Thistle Initiatives is a multi-award-winning regulatory consultancy, providing expert compliance advice and support across the financial services sector. Our clients range from e-money institution and FinTech traditional financial services firms. We have an exciting opportunity for a Senior Manager to join our Financial Crime team and build a dynamic career at Thistle. Our team supports both regulated and unregulated firms, helping them navigate the UK’s financial crime compliance requirements. More recently we have begun supporting some of our larger longer-standing clients with their global requirements, highlighting our growing expansion and the confidence our clients place in our knowledge and expertise. You’ll play a pivotal role in helping clients build and maintain robust financial crime systems and controls. The successful candidate will bring deep engagement management experience, and a strong understanding of regulatory expectations across both established financial services firms and startups. Responsibilities are wide-ranging and varied, given the exciting projects we work on. We are keen to speak to people with a passion for learning new things and problem solving. Key Responsibilities Client Delivery • Lead and deliver high-quality Skilled Person and audit engagements of clients’ financial crime systems and controls, across AML, sanctions, fraud, anti-bribery and corruption and fraud., • Advise on the implementation and optimisation of financial crime tools and systems, including transaction monitoring and PEP and sanctions screening., • Support financial crime transformation and remediation projects, ensuring clients have efficient and effective financial crime compliance systems and controls., • Draft and review policies, procedures and risk assessments tailored to clients’ business, size and risk profile., • Manage multiple client engagements, from scoping through delivery, ensuring regulatory alignment and operational effectiveness., • Strong understanding of the UK’s financial crime legislation framework, including but not limited to Proceeds of Crime, Bribery, Terrorism, Criminal Finances & Economic Crime and Corporate Transparency acts and be able to apply knowledge of the Money Laundering Regulations and guidance to the business requirements of our clients., • Stay abreast of developments in financial crime legislation, regulation, guidance updates, FCA enforcement and focus areas, translating them into actionable insights for clients. Business Development & Thought Leadership • Shape and promote our financial crime offerings in collaboration with senior leadership., • Contribute to go-to-market strategies targeting specific sectors and controls based on business development industry knowledge., • Create thought leadership content on financial crime to help drive business development and pipeline., • Respond to RFPs, including developing high-quality proposals, and support and lead pitches to prospective clients., • Represent the firm at industry events, webinars, and forums focused on financial crime., • Experience in public speaking or presenting at client or industry events is a plus. Team Management • Coach and develop junior team members, with a particular emphasis on building technical knowledge around financial crime to support their growth and career., • Champion cross-functional collaboration with other teams to support Thistle being clients trusted financial crime and compliance trusted adviser., • Help create a learning environment focused on innovation, continuous improvement, and staying ahead of industry developments. Stakeholder Engagement • Act as a key contact for clients on financial crime., • Build and maintain relationships with vendors, regulators, and industry bodies to support our growth., • Promote knowledge-sharing across the firm to raise awareness of financial crime compliance trends., • Ability to manage multiple engagements at different stages, prioritising urgent matters when they arise, escalating matters to senior leadership, when necessary, as well as delegating to junior team members for support. Behavioural Competencies • Strong communicator, capable of translating complex technical concepts to both technical and non-technical audiences., • Commercially aware and forward-thinking with a focus on innovation and efficiency., • A collaborative leader with a growth mindset and passion for continuous learning., • Highly adaptable and comfortable working in fast-paced, change-driven environments., • Credible, resilient, and able to manage projects with a high level of autonomy. Technical Competencies • Strong understanding of UK financial crime regulatory requirements, with a particular focus on AML and sanctions, with fraud and market abuse a plus., • Understanding of a financial crime risk-based approach based on a client’s business, size and risk profile., • Experience of working with banking, wealth/asset management, payments and insurance sectors, and the different products and services offered by firms., • Strong analytical, investigative, and problem-solving skills, with an ability to handle complex and high-stakes scenarios., • Excellent written skills, with the ability to deliver high-quality reports to clients providing clear and concise opinions. Experience and Qualifications • Significant experience in financial crime compliance, with consulting experience, as well as independently assessing firm’s financial crime systems and controls., • Demonstrated experience advising on or implementing financial crime systems and technology., • Proven ability to lead client engagements and manage teams., • Comfortable with tools such as Excel, PowerPoint, and ideally some exposure to data visualisation or workflow tools (e.g., Power BI, Alteryx, Tableau). We offer • Competitive salary and the ability to grow your career within the Thistle Initiatives Group, • 25 - 30 days holiday entitlement depending on length of service, • Company pension scheme, • Private Medical Insurance, • Gym membership contribution, • Fantastic City of London location and working environment, • Working with dynamic teams with regular social events If you are looking to springboard your career to the next level and would like to be part of a supportive and dynamic culture, then please apply immediately.

JOB OPPORTUNITY: TECHNICAL ACCOUNT MANAGER - LONDON AV Position: Technical Account Manager Location: Head Office, London Company: Ambien Group Ltd About Us Ambien is a leading provider of audio-visual solutions. We specialise in delivering high-quality AV services for a variety of large events, exhibitions, film shoots and clients. Our team is dedicated to innovation, excellence and outstanding client service. Visit our dedicated websites , , . Job Description We are seeking an experienced and client-focused Technical Account Manager to join our dynamic London AV team. Based at our head office in London, you will liaise with incoming leads, determine the correct AV solution required and send quotations to new and existing clients. Using our systems, you will manage and develop both new and designated client accounts. Additionally, you will actively work to grow your own portfolio of business, ensuring our clients receive exceptional service and support. Key Responsibilities • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner, • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company’s growth., • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events., • Communication: Serve as the primary point of contact for your clients, providing timely and effective communication., • Problem Solving: Address any issues that arise with a proactive and solutions-oriented approach., • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude. Ideal Candidate Profile • Industry Experience: Proven experience in managing client portfolios within the AV and events industry., • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer. Ideal Skills • Outstanding organisation and communication skills., • Ability to work well under pressure and manage multiple tasks., • Flexible and proactive with a can-do attitude., • Team Player: Ability to work collaboratively within a team to deliver exceptional client service., • Customer Focused: Strong commitment to understanding and meeting client needs. What We Offer • Competitive Salary: Reflective of your experience and expertise., • Perks: Company pension, birthday off every year and company events., • Dynamic Work Environment: A supportive and collaborative team culture., • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects. How to Apply If you are an experienced Technical Account Manager or a client oriented Technician who now wishes to have a more office based role, with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. Please apply to this position or send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to . Ambien is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us continue to deliver outstanding AV solutions to our clients!

Project Manager – Creative Marketing Operations (Streaming) Role: Project Manager – Creative Marketing Operations Client Industry: Streaming Services Specialism(s): Creative Marketing, Production, Marketing Operations, Creative Operations, Multi-Territory Production, Project Management, Budget Management, Resource Allocation, Digital Asset Management, Adobe, Streaming Services, Content, Traffic Management, Channel Management Systems Type: Contract, Inside IR35 (via Umbrella) Location: London (On-Site) Duration: 6 Months Pay Rate: £350 - £430 per day Start: ASAP / Urgent Project Manager – Creative Marketing Operations (Streaming) CPS Group UK are delighted to be working with a global streaming service to appoint a seasoned Creative Marketing Project / Operations / Production Manager to lead the planning and delivery of regional creative and marketing projects, in a multi-territory environment. This is a hands-on Project Management role in a fast-paced, content-driven environment, offering the opportunity to devise creative campaigns for some of the world’s most beloved content. It involves the E2E management of creative projects, budgets, stakeholders and cross-functional teams; acting as the bridge between internal teams and bringing structure to complex creative workflows. The role is Inside IR35 and is based on-site in London (4/5 days per week). Role Requirements • End-to-end delivery of creative projects from briefing to final delivery, responsible for timelines, budgets, and quality outcomes, • Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers, • Own UK, Regional EMEA and US Global Marketing stakeholder relationships, • Own and manage project budgets, • Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables, • Manage project budgets, tracking spend and supporting accurate forecasting, • Uphold, embed and optimise best-practice creative workflows, • Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects, • Lead project status meetings, drive decision-making, and adapt plans, • Lead and manage the creative approval process Required Skills & Experience • Creative Marketing/Production Project Management experience within the Entertainment/Streaming/Content industry, • Proven experience operating as a Project/Ops/Production Manager, with demonstrated ownership of delivery in a multi-territory production environment, • Strong, practical understanding of end-to-end creative and operational production processes, • Demonstrated experience managing multiple complex projects simultaneously, • Knowledge of global media/streaming landscape, • Up to date knowledge of industry body regulations (Bectu, Clearcast etc.), • Experience with DAMS and Adobe, • Strong technical expertise (experience in post-production and traffic / asset management), • A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership, • Experience working with channel management systems and delivery platforms. For more information or immediate consideration for this opportunity, please apply or contact Charlie Grant at CPS Group UK ()

Quantity Surveyor – Joinery & Interior Fit-Out Location: Central London Salary: Competitive, plus benefits We are seeking an experienced and proactive Quantity Surveyor to manage project budgets and ensure commercial targets are met on high-profile new build and interior fit-out projects. This is an exciting opportunity to work with a dynamic and innovative specialist contractor. The Role: The ideal candidate will have 3–4 years’ experience on new build or fit-out projects, along with a third-level qualification in Quantity Surveying or a construction-related discipline. You will be commercially aware, articulate, organised, and proactive, with excellent communication skills. Key Responsibilities: • Prepare and manage project budgets, ensuring delivery within commercial targets., • Procure subcontractors and agree subcontract conditions., • Control subcontract packages and manage costs effectively., • Value and agree the cost of any variations., • Prepare monthly cost, value, and reconciliation reports for assigned projects., • Build up costs for each element of work during estimation, identifying labour and material requirements and sourcing quotations where applicable., • Liaise with purchasing teams for specialist providers., • Attend internal project hand-over meetings., • Provide feedback to the Estimating team regarding tender values versus actual costs., • Maintain strong working relationships with clients and project teams., • Provide contractual advice to the Project Manager., • Undertake other duties or projects within your experience and competency. What's on Offer: We offer a competitive salary and benefits package, training and personal development opportunities, and a range of initiatives designed to support a healthy work/life balance. Core Benefits Include: • Additional holidays, • Enhanced pension, • Health Cash Plan, • Length of service awards, • Employee wellness programme, • Flexible working / working from home scheme, • Holiday purchase scheme If you are a motivated Quantity Surveyor ready to take the next step in your career, this is an excellent opportunity to join a successful and innovative contractor working on iconic projects. Quantity Surveyor – Joinery & Interior Fit-Out For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy.

Job Title: Incident Manager- SIAM experience Required Location: London- 3Days/week Onsite Duration: 4months Contract Inside IR35 500GBP/Day Inside IR35 • Own the end-to-end Incident Management lifecycle for MHHS services, including logging, categorisation, prioritisation, investigation, escalation, resolution, and formal closure, with the objective of restoring service as quickly as possible., • Initiate, lead, and control Incidents maintaining command and control, coordinating resolver groups, and driving timely decision-making until service restoration., • Assess and continually review business, operational, and market impact to ensure incidents are prioritised correctly and escalated appropriately., • Manage stakeholder and market communications, ensuring timely, accurate, and consistent incident notifications, updates, and resolution confirmations., • Monitor and manage SLA performance, including response and resolution targets, appropriate use of SLA holds, and accurate time recording within incident records., • Ensure incident record quality, including correct classification, clear timelines, decision logs, and auditable update history., • Identify recurring incidents and trends, raising and linking Problem records to support root cause investigation and long-term remediation., • Capture and maintain workarounds, fixes, and lessons learned within incident records and knowledge articles to reduce repeat incidents., • Provide continuous operational oversight to protect service stability and market confidence during live MHHS operations. Kind Regards -- Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Job Title: ED Co-ordinator (Chelsea and Westminster Hospital) Reporting to: Key Account Manager We are seeking an experienced and proactive ED Co-ordinator to manage and coordinate facilities management services within the Emergency Department. This role is critical to ensuring a safe, efficient, and high-quality environment for patients, staff, and visitors, while supporting smooth day-to-day operations. The successful candidate will act as the central point of coordination for portering, cleaning, reception hosting, and security services, using systems such as Portzo, Synapse, and ServicePoint to optimise workflows and task management. Key Responsibilities • Act as the central coordinator for all facilities management activities within the Emergency Department, • Supervise and organise porters, cleaners, reception hosts, and security officers to ensure effective deployment and operational efficiency, • Use Portzo to manage porter scheduling and geo-tracking, supporting patient flow and service delivery, • Utilise Synapse and ServicePoint for task logging, performance monitoring, and continuous service improvement, • Liaise with the helpdesk to log and manage reactive tasks, ensuring timely and effective responses, • Ensure full adherence to safety, security, and service protocols, maintaining high quality standards, • Work collaboratively with clinical teams to align operational services with patient care requirements, • Oversee security operations to ensure a safe environment for patients, staff, and visitors, • Conduct regular inspections to monitor cleanliness, efficiency, and compliance, • Support staff training, including Livv-certified customer service training for reception hosts and SIA-approved security training Skills and Experience • Valid SIA licence (essential), • Experience in facilities management, ideally within a healthcare or emergency department setting, • Proficiency in systems such as Portzo, Synapse, and ServicePoint (training can be provided), • Strong organisational and coordination skills with the ability to manage multiple workstreams, • Confident communicator able to work effectively with operational and clinical teams If you are an organised, hands-on coordinator with experience in fast-paced healthcare environments, we welcome your application.

About the Company The IT Manager is accountable for ensuring EC Markets’ IT operations, infrastructure, and service delivery comply with FCA expectations, internal IT policies, and audit requirements. This role owns IT governance, operational controls, and day-to-day IT management, acting as the primary interface between technology, compliance, and third-party providers. About the Role This role is crucial for maintaining the integrity and compliance of IT operations within the organization. Responsibilities IT Governance & Policy Ownership • Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management)., • Ensure policies are implemented in practice, evidenced, and audit-ready., • Coordinate IT risk inputs into compliance and risk reporting. Operational IT Management • Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services)., • Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls., • Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management • Manage IT service providers, MSPs, SaaS vendors, and technology suppliers., • Ensure contracts, SLAs, and security assurances meet FCA and internal requirements., • Support due diligence and ongoing monitoring of IT third parties. Audit, Assurance & Regulatory Support • Act as IT lead for FCA audits, internal reviews, and compliance assessments., • Produce evidence of IT controls, system access, logging, backups, and resilience., • Track and remediate audit findings and action plans. Business Continuity & Resilience • Own IT aspects of BCP and DR planning, testing, and documentation., • Ensure backups, recovery procedures, and operational resilience controls are effective and tested. Hands-On Responsibilities (Limited but Expected) • Day-to-day administration of systems, licenses, and access rights, where required., • Oversight of IT support queues and escalation handling. Qualifications • Proven IT management experience in an FCA-regulated or financial services environment. Required Skills • Strong understanding of IT governance, access controls, audit evidence, and vendor risk., • Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management)., • Strong documentation, organisation, and stakeholder management skills. Preferred Skills • Experience with compliance assessments and regulatory frameworks.

Criterion Capital is a leading London-based real estate investment and management company, specialising in the ownership and operation of high-profile commercial buildings across the West End and Central London. Our portfolio includes office, retail, leisure and mixed-use assets, all managed to high operational, compliance and service standards. We are now looking for an organised and proactive Facilities Coordinator to support our Commercial Facilities Management team, helping to ensure day-to-day operations, reactive works and planned maintenance are coordinated efficiently across the portfolio. The Role This is a hands-on coordination role supporting live commercial assets. You will be responsible for logging and managing maintenance activity, coordinating engineers and contractors, chasing progress, and ensuring accurate communication with internal teams and commercial tenants. You’ll work in a fast-paced environment, providing vital operational support to the Facilities Managers and helping maintain visibility, control and service standards across the portfolio. Key Responsibilities • Log and manage all reactive and planned maintenance requests via the job management system (Yardi or similar)., • Triage and prioritise jobs based on urgency, H&S risk, and operational impact., • Allocate jobs to engineers and contractors, coordinating access with tenants and site teams., • Track job progress, chase updates, and ensure timely close-out with supporting documentation., • Liaise professionally with commercial tenants, contractors and internal property teams., • Prepare and issue contractor quotations for review and approval., • Maintain accurate job records to support service charge, audit and FM reviews., • Support coordination of statutory inspections and PPM visits (fire systems, lifts, HVAC, etc.)., • Escalate delays, access issues or recurring failures to the Senior Facilities Manager., • Produce weekly dashboards covering WIP, ageing jobs, quotes and key operational risks. Key Skills & Attributes • Experience using FM job management or CAFM systems, • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Confident, professional communicator when dealing with contractors and commercial tenants., • Comfortable working in a reactive, operational environment., • Proactive mindset — takes ownership and follows issues through to completion., • Good awareness of health & safety, compliance and service delivery expectations in commercial buildings. Experience Required • Previous experience in a facilities helpdesk, FM coordination, scheduling or property support role., • Exposure to commercial buildings or mixed-use assets preferred., • Strong written and verbal communication skills., • Ability to work under pressure and manage SLAs effectively. What Success Looks Like • Reactive works are logged, assigned and progressed without delay., • Clear visibility of job status, risks and outstanding actions for the FM team., • Improved contractor accountability and response times., • Smooth coordination of access and works across occupied commercial buildings.

ISS Facility Services now have an exciting opportunity for a highly skilled and commercially minded Head of Legal Affairs to provide strategic legal leadership across the UK & Ireland. This senior leadership role oversees all non‑employment legal matters, ensuring strong governance, effective risk management and full alignment with group-wide legal and compliance frameworks. Operating as a key adviser to the Country Leadership Team, the position safeguards the organisation’s legal, regulatory and reputational standing while supporting business growth, operational delivery and transformation. Job Overview We are looking for an experienced legal professional who can shape and embed high-quality legal standards across the UK & Ireland business, ensuring alignment with group principles and governance frameworks. As a member of the UK & Ireland Senior Leadership Team and part of the Group Legal Leadership Team, this role works in close partnership with Finance, Risk & Compliance and Group Legal, providing expert guidance on corporate, governance, disputes, insurance and strategic matters. Key Responsibilities • Provide pragmatic, commercially focused legal support across the UK & Ireland, including drafting, negotiating and advising on customer contracts in line with the Legal Playbook and Delegated Authority Matrix (DAM)., • Lead on disputes and litigation for the region, partnering with the business, managing external counsel and providing reporting to senior leadership and Group Legal., • Advise on corporate legal matters including transactions, restructuring and governance, working closely with Finance, Treasury and group stakeholders., • Maintain and embed the Delegated Authority Matrix, ensuring alignment with overarching governance frameworks., • Deliver company secretarial support, including board and leadership meeting minutes, statutory records and regulatory filings., • Ensure compliance with legal and regulatory requirements including sanctions, anti-bribery and corruption, competition law and the Code of Conduct, supporting audit and reporting activities., • Provide legal oversight on property matters such as leases, acquisitions and disposals, collaborating with property teams and external advisers., • Partner with the Insurance Manager and Group Insurance to oversee insurance programmes, provide risk advice and support complex claims. Professional and Personal Competencies / Qualifications • Strong experience drafting, reviewing and negotiating commercial customer contracts within a facilities services, outsourcing or service-led environment, with a focus on risk mitigation and margin protection., • Proven capability managing UK disputes and litigation, including external counsel management and senior leadership reporting., • Solid understanding of corporate governance, company secretarial requirements and delegated authority frameworks., • Demonstrated knowledge of key UK regulatory compliance areas including sanctions, ABC, competition law and corporate governance., • Experience advising on corporate transactions, property matters and restructuring in collaboration with finance and operational teams., • Ability to oversee insurance programmes, claims and insurable risk across operational and supply chain environments., • Commercial, pragmatic legal leader with strong stakeholder engagement skills at senior levels., • Experienced people leader with a track record of developing and supporting junior legal team members.

Job Description Newmark is recruiting for a self-starting individual to work in the Facilities Management department. You will work for the Head of Facilities Management with the Estate Manager, alongside the Property and Asset Management (PAM) team. The role will involve assisting the Estate Manager with the management of a large site. This is a full-time position based on site, with the flexibility to work one day per week from home. The key focus of the role will be on providing high standards of service delivery to all stakeholders with regard to all aspects of facilities management. Main responsibilities General • Assist with for budget and cost control and an awareness of the property budget and client objectives., • Assist with the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability., • Assist with progress monitoring meetings, with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity., • Supervise the maintenance audit regimes and safe systems of work, and actively manage continuous improvement by the contractor. Financial • Assist with the Preparation of the service charge budgets, in consultation with the Building Manager., • Maintain proper records of expenditure and spending commitments, using appropriate technology provided., • Check and sign off contractor invoices, making sure that works are complete beforehand., • Ensure any communication received for the property is dealt with in a timely and efficient manner Contractors and Staff • Supervise the provision of services, having regard to the standards required. This will include regular meetings and inspections with both contractors and consultants., • Instruct contractors responsible for Planned Preventative Maintenance work, ensuring work is within budget and completed on time, • Seek greater efficiencies and better work practices in order to improve the quality of service delivery to occupiers., • Negotiate, in consultation with the Property & Asset Manager, with contractors to agree terms of instructions, and then monitor and operate contract documentation in relation to all services at the property, • Monitor and assess the performance of all staff and contractors at the property and take effective early action to address any shortcomings., • Ensure that all call outs are dealt with efficiency and promptly. Occupiers • Maintain good relations with all occupiers, acting as the first point of contact., • Assist with regular occupier meetings at the property, in consultation with the Building Manager. Assist in management of any occupiers’ proposed work / alterations to their demised area and assist the Property & Asset Management surveyor in coordinating and controlling the approval of the proposed works, in liaison with all interested parties, including external contractors and consultants., • Advise occupiers regarding changes in office configuration, attending meetings to liaise with installers, consultants and architects as necessary., • Advise the Property Manager of any breach of lease by the occupiers and giving regular reports on the operation of the portfolio., • Provide any information held on-site of a nature likely to be required in the event of a dispute between Landlord and Tenant and assisting in settling any dispute when required, • Prepare ad hoc reports as required for issue to internal and external parties Health & Safety • Report on condition of Health and Safety compliance within your building(s)., • Ensure you, and any on site staff, are fully conversant with Newmark, Safety, Health & Environmental (SHE) policies and any operational procedures made under these relevant to their role., • Ensure that appropriate risk assessments are carried out and managed as specified by policy using Newmark documentation management system., • Undertake regular checks of contractor site logbooks and ensure all H&S records are being correctly maintained and are fully up to date and complete at all times., • If required, to co-operate fully and promptly with any accident investigation. About you Skills and Behaviours • Active team player, • Willing and able to manage staff, • Shares expertise with colleagues, • Proactively communicates to colleagues and others, • Makes decisions with regards to the management of the building(s) for which they are responsible, • Strong communication skills, both verbal and written, • Good numerical skills including computer literacy (Excel, Word, MS Outlook), • Ability to work alone or as part of a team, • High level of organisational and administrative skills, • Proven track record in managing staff/contractors, • Able to use initiative and take responsibility, • Ability to work under pressure Experience / Education / Qualifications • Membership of a Professional body (e.g. IWFM / IFMA) preferred, • IOSH / NEBOSH preferred, • Experience managing property, • Basic understanding of commercial leases / service charges preferred, • Experience of liaising with clients, tenants, consultants and local authorities, • Knowledge of current Health & Safety legislation Salary and benefits • Salary: competitive based on market and professional experience, • 26 days’ holiday per year, plus Bank Holidays and extra days at Christmas and New Year, • Pension – We match your contributions up to 8% (after initial probationary period), • 26 weeks full maternity pay, • 6 weeks full paternity pay, • Private Medical Insurance with Vitality, • 1 paid volunteering day per year to help give back to our local communities, • Performance related staff profit share scheme, • Wellbeing allowance which can be used for either physical or mental wellbeing activities, • Critical Illness Cover - Employee paid scheme offered at a competitive rate through Aviva, • Dental Insurance (self-funded) - access to employee-paid dental care at competitive rates, • Interest Free Season Ticket Loan, • Interest Free Rental Deposit Loan, • Group income protection scheme

We have an exciting opportunity for a talented Senior Account Manager to join one of our client's award-winning teams in London, delivering guest programmes for a global account that is a Team Partner in Formula One. Salary: £55,000 to £60,000 West London | Hybrid (3 days a week in office) About Our Client: Our client is a leading global agency with expertise across live and filmed entertainment, digital media, publishing, sponsorship, endorsements, media finance, fashion, brand management, product licensing, and philanthropy. Known for a collaborative culture and exceptional client service, it combines global scale with a small-agency feel that encourages teamwork, ambition, and entrepreneurial spirit. They are seeking a capable and confident Events and Hospitality professional, with proven experience managing and delivering high-profile events and guest programmes, specifically within Formula 1. This role requires an enthusiastic, organised and outgoing leader who enjoys collaborating, innovating, and building strong relationships with stakeholders at all levels. Job Description The successful candidate will demonstrate a deep understanding of the processes, requirements and expectations involved in managing a premium F1 hospitality experience. They will have experience overseeing a brand's global F1 hospitality campaign, from pre-race planning and supplier engagement to ticketing and on-the-ground delivery. The role requires confidence in day-to-day account operations, strong project management capability, and a clear point of view on best-in-class client servicing. Responsibilities • Lead the day-to-day management and delivery of the account's hospitality programme, • Act as the main hospitality point of contact for the client, local markets, rights holders, suppliers and internal teams, • Establish account management and client servicing best practices (status calls, rights trackers, budget reports, etc.), • Work closely with the Senior Account Director to shape and evolve the hospitality strategy, • Manage client hospitality and guest experience programmes both trackside and off-track, from planning through to execution, • Travel internationally to deliver in-market guest programmes and host senior executive-level guests as required, • Manage budgets, billing and supplier costs related to activations Qualifications / Requirements • Agency or in-house experience required, • Strong knowledge and understanding of how F1 guest programmes are curated, • Experience managing complex, international hospitality programmes for brands or organisations, • Collaborative team player with the ability to work autonomously, • Calm, organised and detail-oriented, with the ability to problem-solve under pressure, • Excellent interpersonal skills with best-in-class client servicing and account management capability, • Confident written and verbal communication, with strong presentation skills, • Ability to manage complex operations both from the office and while working remotely on-site, • Experience liaising with global markets is advantageous Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Who We Are Casa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition. The Role We’re looking for an exceptional Customer Operations & Office Manager to own all customer-facing and operational touchpoints across the business. This is a hands-on role. You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience. If you’re excellent at customer service and ready to step into a role where you help build a best-in-class customer experience from the ground up, this is that next step. Key Responsibilities Customer Experience & Support • Act as the first point of contact for all customer interactions across phone, email, live chat, reviews and social media., • Handle customer queries, complaints, and issues with confidence, speed, and strong customer empathy, • Ensure all customer communications consistently reflect the brand’s tone, quality, and values, • Represent the brand at in-person events, sample sales, and pop-ups, delivering an outstanding face-to-face experience, • Own the end-to-end order process using Shopify and Mintsoft, ensuring customers receive their orders on time and in full, • Monitor orders daily and work closely with our 3PL warehouse partner to proactively resolve delays, errors, or delivery issues, • Fulfil orders from the office when required, ensuring products are packed and dispatched accurately and on time, • Manage returns and exchanges through returns platforms such as Swap or Loop, • Ensure both the office and 3PL warehouse are fully stocked with the correct packaging materials, • Manage all stock transfers between warehouses., • Ensure office supplies, equipment, and day-to-day operational needs are consistently maintained, • Coordinate logistics for photoshoots, marketing, and PR activity, including ordering and delivering stock or samples to required locations, • Take full ownership of customer operations within an early-stage, high-growth business, • Help shape, document, and scale customer service and operational processes, • Use customer insight and reporting to influence improvements across operations, fulfilment, and product, • Grow with the business, with clear scope to take on increased responsibility over time About You As our primary customer-facing brand ambassador, you live and breathe customer experience. You combine strong customer empathy and emotional intelligence with operational discipline and a data-driven mindset. You care deeply about detail, presentation, and quality, and you understand that great customer experience is built through excellent execution behind the scenes as much as front-line interaction. You’ll bring: • 2+ years’ experience in customer service or customer operations, ideally within e-commerce or a premium/luxury brand, • Proven experience handling customer queries across email, phone, live chat, and social media with native level written and spoken English, • 2+ years’ experience managing orders and fulfilment using Shopify and order/warehouse systems (Mintsoft ideal), • Strong experience with customer support platforms such as Zendesk or Gorgias, and returns platforms such as Swap or Loop, • Confidence using Excel / Google Sheets to build reports and understand the metrics that drive operational improvement, • Experience with Inventory Management Systems MS such as Cin7 or Unleashed is highly desirable, • Calm under pressure, highly organised, and comfortable taking ownership, • A genuine desire to build something better — not just maintain the status quo Why Join Us • Opportunity to put your mark on an early-stage, high-growth business, • Immediate ownership and genuine influence over how customer operations are run, • A role that will grow with you as the company scales, • The chance to help build a best-in-class customer experience, not just close tickets, • Hybrid working - Tuesday to Thursday at our office, Monday & Fridays from home., • Salary: £30,000 p.a

PROJECT MANAGER Experiential Events Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer-focused lifestyle and entertainment brands. We want you to feel: · Inspired – a creative environment and cultural stimulus · Empowered – you have the opportunity to shape the way the agency grows · Challenged – we’ll push you to deliver against your potential · Encouraged – we’ll support your development and growth We are driven by our values of: Determined – we are committed Dependable – we are accountable Genuine – we are human first Conscious – we are considered We are looking for a London based Project Manager who can bring experience and qualities to enhance our already talented team working efficiently across multiple projects. Project management · Manage small scale projects autonomously from start to finish from brief through to delivery, constantly prioritizing and staying on top of all aspects of the project · Assisting in the project management of larger scale projects · Ability to manage own and set deadlines · Communicate confidently with clients over email on set tasks and assist in meetings pro-actively · Support on-site management for events, installations and de-rigs taking on specific assigned roles · Ensures standard agency policies and procedures are kept throughout the account · Managing the projects of multiple clients, assisting on up to 5 projects simultaneously, all at varying stages of design, production or installation · Good understanding of the creative design process and a strong knowledge of production techniques, suppliers and materials (including reading technical drawings) · Supporting on client calls and ensuring all parties are kept up to date with project progress and status · Good understanding of various event projects and the different processes and procedures involved ie live stream, festival, party, summit, conference, pop-up · Working with the design and production teams, external suppliers, contractors and freelancers to ensure that deadlines are achieved, and the client brief is met · Effective and efficient use of key project documentation such as critical paths, budgets, production schedules, status reports, agendas · Confident on-site support for events, installations and de-rigs. Including management of 3rd party suppliers/ event staff Client Management · Help in building and maintaining a positive relationship with clients and ensuring they receive the best possible service, and that positive feedback is consistently received · Manage and maintain accounts for pillar clients, with a strategic approach to client retention · Creation of detailed and accurate contact reports to help manage clients and tasks effectively Commercial Accumen · Effectively communicates relevant project finance information to superiors · Manages the costs effectively across all projects ensuring you stick to budget and improving on GP where possible · Able to build accurate budgets which consider all aspects of a project · Effectively and diligently tracks project GP creating reports and creating contingency plans · Managing external and supplier and freelance invoices including reconciling to specific set budget pots Team Development & Communication · Able to work as part of a team taking on set tasks and receiving feedback to ensure growth and development · Demonstrating excellent communication skills when liaising with clients, suppliers and internally; ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills · Proactively provide accurate project status updates and contact reports (where applicable) for line manager and the wider team (e.g. weekly status reports, creative status updates and contact reports following client/third party meetings/calls) · Solution focused with a positive outlook; ability to juggle a number of projects simultaneously, resourceful, highly organised and a good team player · Assistance with managing more junior members of the team (PA and intern level), setting tasks and ensure quality is maintained Key Skills · Demonstrates excellent communication skills when liaising with clients, suppliers and internally; has the ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills · Possesses high attention to detail · Passionate, self-motivated with the ability to show initiative, willing to immerse themselves in the brands they work with · Energetic, self-motivated, consistently proactive and showing initiative; able to manage their own time well · Mac literate in Microsoft Word, Excel, Outlook · A consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests Experience required: · An experienced Project Manager with previous experience assisting to deliver projects up to value of 500k · Proven client / supplier management, budget creation & management through to onsite delivery. · Previous experience in a fast-paced agency desirable. This is an office-based role that will require you to spend time in meetings and briefings, as well as staying in close contact with clients. It can be demanding, but very rewarding! Working hours will be standard office times; however, deadlines and installations may stretch this further. D&I statement: At Seen Presents we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.

Good Maven are proud to conduct this search on behalf of our client Multiverse. Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity At Multiverse, we’re building a product-led business that transforms the workplace through high-quality apprenticeships, giving people from all backgrounds access to world-class careers. Our UX team designs intuitive, inclusive, insight-driven experiences that drive real outcomes — with velocity, learning, and craft excellence at the core. We’re seeking a strategic, hands-on Senior Product Design Manager to elevate UX quality and effectiveness across a pivotal product group: Product Fundamentals. You'll help deliver against our “Cost to Serve” OKR, building smarter systems that reduce operational effort without compromising user experience. What You'll Do • Shape UX vision and priorities across your group: Align 3–4 cross-functional squads around user-centred goals, driving quality, efficiency, and measurable impact., • Be a hands-on leader (Player-Coach): As a Player, you'll spend around 40% of your time actively contributing to strategic discovery, vision prototyping, and unblocking squad work. As a Coach, you'll spend around 60% of your time developing your team — growing skillsets, managing performance, and raising the UX quality bar.. You'll lead from both the pitch and the sidelines, flexing your hands-on involvement based on team needs and maturity., • Champion quality and growth: Embed critique culture, QA standards, and operational UX excellence across your squads., • Drive scalable, cost-efficient systems: Design smart solutions that reduce internal effort and increase user satisfaction., • Collaborate across disciplines: Work closely with Research, Data, Product, and Engineering partners., • Embed Growth Design practices: Help your team prioritise experiments, optimisation, and measurable improvements., • Evolve our design operations: Shape planning rituals and workflows that support fast, sustainable delivery., • Hire, lead, and develop your team: Manage 2–5 product designers, building a culture of high performance and creativity. About You • Proven experience leading design teams and scaling quality in fast-paced environments., • Strong UX craft and systems thinking, with a portfolio showing real-world impact., • Skilled at balancing strategic leadership and hands-on contribution., • Collaborative by nature — building strong partnerships across Product, Engineering, and Data., • Comfortable embedding Growth Design principles and experimentation mindsets., • A strong coach who grows designers’ craft, confidence, and impact., • Fluent in Figma and fast at using prototyping for communication and alignment., • Embodying Multiverse values, especially "Development is at our core." Bonus Points While not required, you might stand out even more if you: • Show proof of curiosity through side projects — experimenting with things like 'vibe coding', new AI tools, or self-driven UX challenges., • Bring multidimensional experience across complementary areas like coding, copywriting, motion design, video editing, or growth marketing., • Can obsess over specific problems, going deep to truly understand the nuances of a user need or system challenge. Who You’ll Be Joining You’ll join a thoughtful, ambitious team of designers and researchers shaping Multiverse’s product evolution. • Designers work as true partners with PMs and Engineers., • Strong foundations exist: Product First Principles, Design QA, Critique Culture, and a Design System — with varied adoption across squads., • Based on the Nielsen Norman UX Maturity Model, we’re currently at Stage 4: Structured — systematic, but variably effective., • We're evolving toward a more craft-driven, scalable UX culture, and you’ll play a key role in raising maturity and consistency. Benefits • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year, • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support, • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month, • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year, • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Supply Chain Manager | Health & Wellness E-commerce Brand | London The Client Our client is a high-growth, digitally native health & wellness brand that has built a loyal and engaged customer base through a predominantly direct-to-consumer e-commerce model. Founded with a clear purpose, to create products that genuinely improve everyday wellbeing, the brand combines science-led formulations with thoughtful design, transparency, and an uncompromising approach to quality. Operating in a fast-moving e-commerce environment, the business is deeply customer-centric, data-driven, and ambitious in its growth plans. The supply chain sits at the heart of this journey, playing a critical role in ensuring customers receive the right product, at the right time, every time. With increasing order volumes, expanding product ranges, and a growing international footprint, this is an exciting opportunity to join a brand at a pivotal stage of its scale-up. The culture is collaborative, agile, and values people who take ownership, think commercially, and care deeply about building something meaningful in the health & wellness space. The Role We are seeking a commercially minded Supply Chain Manager to lead and optimise the end-to-end supply chain for a predominantly DTC e-commerce business. This role is central to ensuring seamless product availability, fast fulfilment, and a resilient supply chain that supports both growth and exceptional customer experience. You will work closely with e-commerce, operations, finance, and product teams, as well as external suppliers and logistics partners, to build scalable systems and processes that can flex with demand in a high-growth, online-first environment. Key Responsibilities • Own and manage the end-to-end supply chain, from sourcing and procurement through to manufacturing, warehousing, and DTC fulfilment, • Plan and forecast demand in line with e-commerce sales trends, promotions, and new product launches, • Optimise inventory levels to balance availability, cash flow, and customer service, • Manage relationships with suppliers, manufacturers, 3PLs, and last-mile delivery partners, • Identify supply chain risks and develop mitigation plans in a fast-paced DTC environment, • Drive continuous improvement across supply chain processes, systems, and cost structures, • Track, analyse, and report on key supply chain KPIs, using data to inform decision-making, • Ensure compliance with regulatory, quality, and sustainability standards within health & wellness What the Client Would Like to See • Experience in supply chain management within a DTC e-commerce, FMCG, health, wellness, food, drink or consumer products business, • Strong understanding of demand planning, inventory management, and fulfilment for online retail, • Experience working with contract manufacturers and third-party logistics provider, • Comfort operating in a high-growth, fast-changing environment, • A commercial mindset with the ability to balance customer experience, cost, and scalability What We Would Like to See • A hands-on, proactive Supply Chain Manager who enjoys building and improving systems, • Strong analytical and problem-solving skills, with attention to detail, • Excellent communication and stakeholder management skills, • A genuine interest in health, wellness, and customer-first DTC brands, • The confidence to challenge processes, bring new ideas, and drive positive change Location: London (Hybrid) Salary: £50,000 - £60,000 + benefits Start: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Senior Technical Manager & Technical Manager – Data Centre / Mission Critical Services • Senior Technical Manager Salary: £85,000 + Car + Bonus + Mgmt Benefits., • Technical Manager Salary: £75,000 + Car Allowance + Paid Overtime + Mgmt Benefits Overview A leading global provider of integrated facilities and corporate real estate management is actively recruiting for multiple critical roles: Senior Technical Manager and Technical Manager to join their Data Centre Operations and Critical Engineering division. These are exceptional opportunities for experienced professionals who bring deep technical expertise, a proactive mindset, and a passion for operational excellence in mission-critical environments. The Role The successful candidates will demonstrate strong technical leadership with a risk-based approach to operations. Both roles are central to the management and delivery of technical excellence across a campus portfolio of data centres and critical environments. Working closely with the technical team and reporting to senior leadership, you will be a key point of contact for technical queries, compliance, and high-performance service delivery. Your focus will be on maintaining robust technical standards while ensuring the safety, reliability, and integrity of the site's critical infrastructure. Core Responsibilities • Lead technical operations to ensure optimal performance and compliance across all critical services., • Act as a technical authority for permits, risk assessments, and method statements., • Ensure all personnel under your direction operate safely, professionally, and in line with industry best practices., • Conduct investigations and produce reports for any incidents, breaches, or safety concerns., • Lead or attend client meetings as the technical representative., • Oversee and support the training and development of engineering staff, ensuring competency in all aspects of critical systems., • Approve and maintain high standards of technical documentation, including safety programs, switching schedules, SOPs, MOPs, and EOPs., • Manage and review site-specific technical training programs., • Take part in succession planning through mentoring and upskilling of junior engineers., • Act as a Senior Authorised Person (or work towards this designation) for HV/LV systems and confined spaces., • Support audit readiness and compliance across critical systems., • Provide guidance on technical improvements and drive innovation in operational delivery., • Escalate urgent issues and provide technical solutions swiftly and effectively. What We’re Looking For • Experience in mission-critical environments such as data centres, power generation, pharmaceutical, manufacturing, nuclear, or military engineering., • Ideally electrically biased with a broad understanding of mechanical, air conditioning, and building services systems., • Strong leadership capabilities with the ability to manage teams and influence across multiple levels., • Familiarity with compliance and health & safety frameworks in critical environments., • Experience with technical reporting, process creation, and training management., • Able to lead and embed a culture of safety, excellence, and continuous improvement., • Technically confident with a solution-oriented mindset and a focus on risk mitigation. Why Join? • Be part of a globally respected organisation delivering cutting-edge solutions in the data centre sector., • Work within a supportive, forward-thinking technical leadership team., • Play a key role in shaping the future of critical infrastructure operations., • Benefit from a competitive package, ongoing training, and long-term career opportunities in a growing industry. Ideal for ex-forces or professionals from high-reliability industries such as pharmaceuticals, nuclear, manufacturing, or power generation.

We operate in a remote-friendly environment; however, candidates must be available to work during EMEA/EST business hours. Senior Delivery Account Manager About Us SmartMedia Technologies is a company founded to bring brand engagement solutions to scale conscious companies. We are experts in launching and scaling everything from Linear, Connected TV to Web3. The future is being built on our Enterprise Web3 engagement platform, making Web3 easy, safe and open for current and future consumers. The SmartMedia Stack, including its self-serve, no-code, drag and drop studio, enables creators to design and distribute tokens, 2-click web3 wallets, and spatial web experiences by leveraging the scale and reach of its Web3-enabled programmatic media platform. SmartMedia Technologies’ end-to-end Web2-to-Web3 platform drives gamified engagement, acquisition and loyalty across a digital and mobile-first audience - ultimately delivering better business outcomes. We work smarter and play harder; we live our company values by being strategic partners who bring innovation and passion to the service and execution that we do on the behalf of our clients. About the Role As a Senior Account Delivery Manager (Sr. ADM) at SmartMedia Technologies (SMT), you will sit at the intersection of product delivery, client engagement, and strategic execution for one of our most important enterprise accounts. This hybrid role blends program management, strategic account leadership, and product strategy, with a core emphasis on Benefits & Offers within the Retail Banking and Consumer Card Payment Services (Loyalty) ecosystem. You’ll own the account plan and product roadmap, serving as the primary day-to-day contact for the client while orchestrating internal teams across Product, Engineering, Creative, and Data. This role demands a leader who can think strategically, execute with precision, and translate complex client needs into scalable, data-driven product outcomes that drive loyalty and engagement. What You'll Do Product & Delivery Leadership • Lead end-to-end delivery of Statements of Work — from scoping through launch — with clear timelines, milestones, and KPIs., • Translate client business goals into actionable product requirements that align with SMT’s capabilities., • Develop repeatable playbooks to scale successful pilots into standardized, multi-market rollouts. Client & Stakeholder Engagement • Serve as the primary client contact, mapping stakeholders across global and regional teams., • Partner with clients to evolve their Benefits & Offers portfolio, co-creating new product enhancements and go-to-market strategies., • Deliver structured, executive-ready communications — including weekly updates, risk registers, and post-launch insights. Strategy & Growth • Own and maintain the account plan and product roadmap to ensure short-term success and long-term strategic growth., • Define KPIs, measure performance, and deliver insights that demonstrate ROI and inform future product direction., • Support commercial leads with scoping, pricing frameworks, change controls, and budget tracking. Cross-Functional Collaboration • Coordinate internal teams across Product, Engineering, Creative, Data, and Leadership to ensure flawless execution., • Drive alignment across stakeholders by clarifying requirements, removing blockers, and maintaining consistent delivery against client expectations. Other duties or projects as assigned Knowledge, Skills and Abilities that demonstrate innovation, passion, service, and execution: • Strategic Thinking – Ability to connect delivery to both client and product objectives, identifying opportunities for innovation and growth., • Product Mindset – Expertise in translating business needs into clear product requirements with measurable outcomes., • Collaboration & Influence – Proven ability to build trust and drive alignment across cross-functional teams., • Project Delivery – Track record of managing complex, multi-market programs on time and within scope., • Communication – Skilled in engaging senior stakeholders and delivering structured, executive-level presentations., • Data-Driven Decision Making – Adept at defining KPIs and leveraging analytics to demonstrate ROI., • Problem Solving & Adaptability – Resourceful and resilient in fast-paced, evolving environments., • Client-Centric Approach – Solutions-oriented mindset with a focus on long-term value creation., • Innovation & Curiosity – Enthusiastic about emerging technologies (Web3, loyalty, MarTech, AdTech) and their real-world applications. Education, Experience, and Training: • Bachelor’s degree in Business, Marketing, Product Management, or related field (or equivalent experience)., • 4–6+ years of progressive experience in account management, product delivery, or client services, ideally in technology-driven environments., • Experience in Web3, AdTech, MarTech, FinTech, or loyalty programs preferred., • Proven ability to lead the full lifecycle of client Statements of Work., • Strong project management, analytical, and problem-solving skills., • Skilled collaborator across Product, Engineering, Creative, Data, and Commercial teams., • Proficient in Microsoft 365, Google Workspace, Asana, Slack, and virtual meeting tools., • Excellent verbal, written, and presentation skills., • Adaptable and curious, thriving in dynamic and high-growth settings. Compensation There is a different pay range applicable to specific work locations and regions. The base salary for this role falls in the range of Base Salary Range: €90,000 to €120,000 EUR per year and is dependent on numerous varying factors, including but not limited to skills, work experience, job-related knowledge, and location. This range does not include other compensation benefits that may be offered as part of the total compensation package. How to Apply We recognize that not every candidate meets 100% of the qualifications outlined above. Please be sure to tell us why you’re excited about this role in your application. We care as much about work ethic, creativity, curiosity, determination, and values alignment. If this sounds like the sort of environment for you then we'd love to hear from you! Submit your resume and cover letter to . Recruiters & Agencies, DO NOT contact us with unsolicited services or offers

The Company Jacobs Media is Europe’s largest Travel & Hospitality B2B media company. Our market-leading products in print, digital and face-to-face events connect and inspire professional audiences, enabling smarter business decisions and helping to build powerful professional networks. Across the world we deliver more than 150 events every year, attracting over 10,000 delegates and guests. These range from intimate dinners and breakfast briefings to large-scale, high-profile occasions such as the Globe Travel Awards and The Cateys. Our international marketplace events from Connections and Connecting Travel bring together senior global decision-makers in luxury settings to do business and create lasting relationships. We publish over 150 magazines, supplements, guides and directories, including flagship weekly titles Travel Weekly and The Caterer, alongside specialist brands such as Aspire, Travolution and Connections. The Connections team is a specialised, in-house, full-service event management team responsible for delivering high-quality networking marketplaces, social events and exhibitions around the world. The Role An Events Executive plays a key role in supporting the planning, coordination and delivery of events. Working closely with the Events Manager and wider team, they help ensure that all logistical and operational aspects of an event run smoothly and efficiently. While the role is typically more operational and less senior than an Events Manager position, it still requires excellent organisational, communication and multitasking skills, as well as the ability to work effectively under pressure. Key responsibilities include: · Acting as the main point of contact for sponsors and exhibitors · Handling incoming enquiries and general correspondence · Assisting colleagues with pre-event preparation, customer communication and on-site event delivery · Coordinating event logistics, working closely with internal teams and stakeholders, event venues, speakers, hotels and third-party suppliers · Compiling and maintaining event lists, timelines and schedules · Venue sourcing, negotiation and liaison – identifying suitable event locations with an understanding of the current marketplace · Corresponding with speakers and supporting conference agenda management · Identifying potential event locations and venues that best meet event objectives and requirements · Preparing event materials including invitations, delegate lists, name badges and promotional or sponsorship collateral · Supporting the contracting, negotiation and coordination of suppliers and service providers · Managing or supporting on-site event delivery, ensuring all supplier requirements are met on time · On-site guest and attendee management, including guest lists and RSVPs · Providing support with registration, badging and check-in processes · Assisting with guest accommodation, transportation and on-site support · Managing post-event follow-up activities, including gathering and analysing feedback, producing reports and recommendations for future improvements · Supporting attendance analysis and ensuring all invoices are processed and paid · Attending events, both internal and external (including trade shows) · Liaising with in-house production teams, suppliers and external agencies · Monitoring budgetary expenditure for specific projects Candidate requirements · The ideal candidate will already have some experience in event management · A background in related fields such as luxury travel, hospitality, marketing or public relations is preferred but not essential · Familiarity with event management tools and platforms (such as Eventbrite, Cvent, Grip, Delegate Select, mobile apps, CRM systems, Excel or Google Sheets) is desirable · Confidence in analysing event data, including registration metrics, engagement levels, meetings data and post-event reporting · Highly systems-oriented with the ability to manage and maintain data accuracy across multiple platforms · Strong analytical skills with the ability to interpret and report on event performance · While not essential, creative ideas to enhance events – from themes to delegate experience – would be an advantage · Energetic and highly organised, with a proactive and positive approach · Highly professional, with ability to work to deadlines, budgets and to exacting standards · A clear understanding of the importance of building and maintaining strong relationships both internally and externally · Ability to demonstrate effective collaboration across different teams and markets · Flexible and adaptable to the needs of the wider events team, with strong initiative and problem-solving skills · Excellent attention to detail · Highly organised with the ability to multi-task and manage high volumes of work, often unsupervised and occasionally outside of office hours · Strong time management and workload prioritisation skills · Able to work Monday–Friday, 09:00–17:30 as core hours, with a hybrid working pattern (minimum three days per week in office or on-site at events). There may be occasions where additional hours are required depending on event schedules · Good communication and project management skills · Experience of managing event budgets is preferable but not essential · Able and willing to travel within the UK and overseas, including overnight stays · Ability to work independently and as part of a team This role will report into the Head of Events & Exhibitions

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people) Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives. We are hiring for a Digital Account Director to play an integral role within one of our Client Planning teams, requiring deep experience and understanding of digital paid media, specifically Paid Social, Display and Online Video. This role will serve several key clients across various digital channels, including but not limited to paid social, display, and online video strategy and activation. This role requires a strong understanding of how to plan, set up, and monitor digital campaigns, as well as a working understanding of data analysis and insight techniques and a competent level of general marketing and creative processes. The position offers significant room for growth and career progression, with training provided to cover any knowledge gaps. Experience in direct response (DR) objectives is essential, with experience in upper-funnel brand awareness objectives important. Along with strong digital technical skills, you will be client-facing and adept at presenting strategic plans and leading campaign activation and reviews. You will help develop effective ways of working, managing, motivating, and training Digital Managers and Executives. WHAT YOU’LL BE DOING • Accountable for social and programmatic strategy and media plan activation across your key clients. As well as providing consultation on sizeable digital briefs across the wider Client planning team, where needed., • Taking ownership of client accounts, including sharing strategic opportunities, creating and presenting yearly forecasts & plans, day-to-day campaign management, preparation and delivery of post-campaign analysis, and client engagement., • Responsible for ensuring Digital Managers and Executives deliver best-in-class client leadership, alongside the Client Planning teams, and best practice digital activation for all clients, through ownership of in team training, process management and consultation., • Quickly learning about and adopting Medialab’s data driven approach to media, and our high levels of client service, being a resourceful and independent thinker and problem solver, • Deliver accurate and detailed media plans and yearly forecasts across digital channels, including Paid Social, Display and Video. Including providing reasoned rationale and performance projections based on client/platform data., • Presenting strategic recommendations to clients to help them achieve their long term objectives, whilst also continuing to raise the bar and constructively challenging media plans to drive growth for clients., • Coordinating and managing campaigns across digital channels, and supporting the team in delivering these. Including the management of budget pacing., • Leading the set up of tracking for digital campaigns including placing pixels. Running tests to ensure tracking is set up correctly and conversion events are accurately reported., • Experience of activating Paid Social, Display and Video strategy to the highest standard. Including experimentation and an understanding of best practice in key platforms., • Experience delivering these campaigns through social platforms, and the Google stack, including DV360. Experience with programmatic partners is desirable., • Deep knowledge and proven performance utilising key digital platforms; including but not limited to Platform Business Managers, Google Campaign Manager, and Google Analytics., • Deep understanding of digital performance to analyse clients’ historic and current activity to inform your media recommendations., • Ability to communicate complex topics with clarity, confidence and conviction, to both specialist and non-specialist audiences., • Highly numerate and able to set and monitor budgets across multiple campaigns., • Adept at juggling multiple projects for multiple stakeholders.\n#J-18808-Ljbffr

About Us: At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge – We're ON IT! Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle our clients’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. The Opportunity: We are at a transformative point in our Applied Advisory business are building industry-specific capabilities in Life Sciences. Therefore, we are inviting applications for Senior Manager, Applied Advisory – Life Sciences. The Role: Our Applied Advisory team is the client-facing “tip of the spear” for all Genpact service offerings , helping leaders across our Life Sciences client portfolio to create and deliver value and impact every day. As a senior manager , you will be responsible for diagnosing key challenges, shaping transformative solutions using Genpact’s Advisory, Data, Tech, and AI capabilities, and delivery / execution of the associated projects, ultimately enabling business impact, client satisfaction, and account growth. Key Responsibilities: Consulting Delivery & Client Advisory: • Leverage your expertise in Life Sciences-specific data, analytics, technology, and AI platforms, to provide recommendations that can transform a client’s current state model to deliver incremental business value (specific expertise in sales / commercial operations would be an advantage.), • Analyze a clients’ operating model and business processes to craft solutions that strengthen its sustainable competitive advantage. e.g., • Determine the service catalogue and service placement across the organization’s Global Capability Centre (GCC), Global Business Services (GBS) and Managed Services, • Evaluate defining target segments, channel mix, and value proposition, • elevate salesforce effectiveness, • boost revenue growth, sharpen commercial execution, • streamline sales and commercial operations, • Bring a working knowledge of enabling function business processes (esp. Finance & Accounting, Procurement, HR) to pinpoint challenges, identify opportunities and define solutions that will accelerate process and digital maturity for the client, • Manage complex consulting delivery projects and initiatives across a broad range of functional domains (e.g. Finance & Accounting, Commercial, Supply Chain Management, Procurement) - with primary focus on operating model design, data / tech / AI transformation, business case evaluation., • Apply your experience to guide clients through a transformation journey with the goal of becoming a trusted advisor., • Build robust business cases that demonstrate value through, • Efficiency and streamlining, • competitive advantage, • Sales & Marketing effectiveness, • Customer Experience Business Development: • Focus on conversion of Phase 1 projects into subsequent phase wins by building strong client rapport through demonstrated industry expertise and delivery excellence., • Leverage industry domain knowledge to lead / collaborate closely with the LS Advisory team on sales pursuits, proposals, RFPs, and presentations to secure new business., • Thought Leadership: Take the lead in developing points of view (POVs) in collaboration with other industry and functional experts across the broader Genpact consulting community, ensuring proactive outreach and client engagement that can generate conversations and proposal opportunities., • Maintain an unwavering focus on project delivery while consistently keeping business development activities in view. Leadership, project management and stakeholder management • Team Leadership: Lead cross‑functional teams comprising Genpact, client, and alliance‑partner members, uniting them into one cohesive delivery unit., • Ecosystem Integration: Work seamlessly within Genpact’s broader operations, technology, data, and consulting ecosystem to maximize enterprise capabilities. Comfortable working in a hybrid onshore / offshore model, • Project Management: Strong project management experience. Seamless & timely internal and external reporting. Identify stakeholder issues and have a point of view on resolution. Knowledge of Agile/Scrum methodologies., • Facilitation: Run effective workshops with multiple groups. Strong facilitation and problem‑solving skills. Other key personal skills • Excellent analytical, strategic, and problem‑solving skills., • Command the room with strong presentation abilities in both in‑person and virtual settings., • Maintain a strategic perspective while ensuring accuracy and meticulous attention to detail., • Stay on top of key emerging trends - M&A, AI, digital, analytics regulatory trends within the industry., • Collaboration & Work Style: Operate proactively and independently while fostering a team‑first mindset, thriving in hybrid onshore/offshore environments Ideal Qualification for ~ Commercial Data Domain • Experience delivering consulting or transformation work in a client-centric setting across a broad spectrum of projects. Adaptability to work on a wide range of projects : Sales & Commercial, Finance & Accounting, Supply Chain Management , etc with a focus on operating model, business case evaluation, data / tech / AI, • Working knowledge of core F&A processes, GCC, GBS, Managed Sercvices specifically in the Life Sciences industry, • Ability to consult in the pharmaceutical commercial data space: Commercial excellence, sales excellence, omnichannel management, launch excellence, HCP and patient engagement, sales forecasting, commercial data management, • Understanding of GDPR and privacy rules Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Sapiens UK is seeking an Account Manager who has strong commercial acumen, proven experience in commercial and (re)insurance markets, and exceptional relationship-building skills to join us at an exciting time of change and growth. If you excel in driving revenue growth, shaping client strategies, and championing the full value of a product portfolio, this could be your next great career move. Location: UK - commutable distance to central London About The Role The Account Manager will be part of the Chief Customer Officer team - a dynamic, cross-functional group focused on driving revenue growth within our existing client base. The role involves close collaboration with Pre-Sales, Product Management and delivery teams. The ideal candidate will demonstrate adaptability and a strong understanding of revenue growth opportunities within (re)insurance companies, syndicates, or managing agencies. While teamwork is essential, the ability to take ownership of initiatives and independently drive projects to completion is equally important. Candidates should have at least five years of experience in the commercial insurance market, excellent communication skills, with a background in account management or sales. Key Responsibilities • Identify and close opportunities within client organisations that can benefit from our products., • Build strong relationships across all levels, including C-suite executives., • Keep clients informed about developments in Sapiens’ product and service portfolio., • Act as the client’s advocate within Sapiens., • Expand our footprint within existing accounts. Marketing & Sales Support • Contribute to defining and implementing go-to-market strategies., • Own revenue and profitability targets as per agreed business cases., • Collaborate with the Head of Account Management to achieve objectives. Skills/experience Required • Ability to grow revenue within client accounts while managing profitability and costs., • Demonstrate strong stakeholder management and relationship-building skills., • Experience in contract creation and negotiation., • Solid understanding of Sapiens products and services will be an advantage., • Insurance/reinsurance and London Market experience will be an advantage., • Sales management and business/financial acumen., • Strong presentation and influencing abilities., • Customer-centric and results-oriented. If you are motivated by impact, energised by client success, and ready to help expand Sapiens’ footprint across a sophisticated (re)insurance market, we would love to hear from you. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

JJ Foodservice is building a dedicated Care Home division and is seeking a Business Development Manager to lead our entry and grow and develop relationships with care home owners, operators, and multi‑site groups across the UK. This role is focused on group‑level agreements, strategic partnerships, and national growth within the care home sector. Key Responsibilities • Lead our entry and growth within the care‑home food‑service market, building a strong presence and driving commercial success as we expand into this strategic sector., • Develop, manage, and strengthen relationships with care home owners and care home groups, leveraging your industry knowledge to open doors and accelerate our market penetration., • Negotiate national and group supply agreements that secure long‑term partnerships and position us as a trusted supplier across food, hygiene, laundry, and consumable categories., • Drive product adoption and category spend within care homes by applying your understanding of food‑service requirements specific to social care environments., • Collaborate closely with regional sales branch managers, purchasing teams, and operations, ensuring seamless service delivery and the successful rollout of our offer into the care‑home sector. About You • You bring proven experience managing national or multi‑site B2B accounts, with a strong track record of driving growth and opening new commercial opportunities., • You have deep knowledge of the food‑service sector and hands‑on experience selling into care homes or healthcare environments, enabling you to navigate this specialist market with confidence., • You understand the care‑home sector as a high‑value strategic growth area, and you’re motivated by the opportunity to help us enter and establish a meaningful presence in this market., • You are commercially astute, an excellent negotiator, and able to shape compelling value propositions that resonate with decision‑makers in care‑home groups., • You operate strategically and professionally, building strong, trust‑based relationships while identifying long‑term partnership opportunities. Why Join JJ Foodservice? • Opportunity to shape and lead a national care home strategy, • High‑profile role with senior leadership exposure, • Backed by a strong brand, infrastructure, and buying power, • Clear progression as the care home division scales What We Offer · Competitive salary with performance-based bonus · Profit share scheme. · Excellent opportunities for career progression within a growing, nationwide business. · A dynamic, supportive, and entrepreneurial working environment where your contribution directly drives growth. · Opportunity to shape and lead a national care home strategy · High‑profile role with senior leadership exposure · Backed by a strong brand, infrastructure, and buying power Location: Field Based from Enfield / National (travel required) Type: Full‑time

Property & Facilities Manager I’m partnering with a leading property management organisation to recruit an experienced Occupier Property & Facilities Manager to oversee a residential portfolio across the West End. This is an office-based role with regular site visits, ideal for someone who can balance operational delivery and administrative/financial management. You will be responsible for ensuring high standards across the portfolio, including PPM and reactive maintenance, contractor management, service charges, budgets, reconciliations, compliance, and reporting. Key Responsibilities: · Day-to-day oversight of residential properties and site teams · Manage PPM schedules and reactive maintenance works · Instruct, monitor, and manage contractors and service partners · Prepare and track service charge budgets and reconciliations · Ensure H&S and statutory compliance across all sites · Conduct site inspections and address operational issues promptly · Act as point of contact for emergencies and resident concerns · Support mobilisation and demobilisation of properties · Mentor and manage junior FM/Property staff About You: · Proven experience in residential property or facilities management · Strong track record managing PPM, reactive works, contractors, budgets, and service charges · Knowledge of H&S compliance; NEBOSH/IOSH desirable · Excellent organisational, administrative, and communication skills · Comfortable combining office-based admin with hands-on site oversight Why Apply? · Manage a high-quality West End residential portfolio · Balanced role combining operational and financial management · Opportunity to lead and mentor a team · Structured Monday–Friday hours, predominantly office-based Message directly to discuss this confidential opportunity

Strategic Indirect Procurement Manager – Outsourcing | Global Blue Chip Firm | £70,000 + Bonus | West London (Hybrid) To apply & learn more please contact with your CV. Are you an ambitious procurement professional with experience across Indirect Managed Services, BPO, or Outsourcing and looking to take the next step in your career by joining a major global firm? This is an outstanding opportunity to join a globally renowned, blue-chip household-name brand that leads the market across multiple sectors. Due to continued growth and expansion, they’re looking for a Strategic Indirect Procurement Manager to manage multi-million-pound spend across Outsourced and Offshore Managed Services. These services support multi-channel customer interactions including technology, professional services, phone, chat, ai, social media and email communications - giving you the chance to directly impact the way customers experience one of the most immersive and digitally innovative brands on the planet. You’ll play a key role in shaping the future of managed services delivery and broader outsourced service models to ensure smooth business operations and customer satisfaction. You’ll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational and customer outcomes within a fast-paced and highly collaborative environment. This is a fantastic opportunity to grow your career, gain exposure to high-value contracts, and partner with senior leadership across the business as you help transform a core area of the company’s global strategy. Key Responsibilities: • Manage the full end-to-end sourcing process for outsourced / third party managed services contracts, including RFPs, commercial negotiations, KPIs, and SLAs acting as a focal point for vendor selection., • Develop and implement supplier relationship and performance management (SRM) strategies to maximise value., • Partner with senior stakeholders across the UK and overseas to align procurement with the business’ strategic goals., • Lead negotiations and commercial terms, as well as proactively managing supplier risks., • Support the business’ move to a leaner, more agile vendor base across onshore and offshore locations for communications and overseas contact centres., • Drive long-term savings and service improvements in collaboration with global procurement What You’ll Bring: • 4+ years of strong procurement experience across broad indirects., • Having worked across managed services, communications, outsourcing, technology, contact centres or similar would be beneficial but it is not a prerequisite for the role and upskilling can be provided., • Strong commercial awareness and proven contract negotiation skills., • Interest in, or familiarity with how outsourced or offshore delivery models operate effectively., • Ability to manage senior stakeholders with confidence and integrity., • Experience in SRM and tracking supplier performance and governance., • Willingness and enthusiasm to learn more about the business unit and this global giants operations., • Confident working with data & systems like Ariba to manage supplier information and performance This is a genuine career-building role where you’ll work alongside talented professionals in a fast-paced, high-profile team. You’ll have exposure to high-value procurements and supplier challenges, benefit from close mentoring, and grow your expertise in a strategic and global environment. If you’re ready to take the next step in your procurement career, contact Oskar at for a confidential discussion. Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Buyer, Buyer, Procurement Specialist, Category Specialist, Sourcing Specialist, Category Buyer, Strategic Sourcing Manager, Procurement Business Partner, Indirect, Indirect Procurement, Technology, Tech, Telco, IT, Contact Centres, Communication, Manages Services, Corporate Services, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Outsourced, Third-Party, Third-Party Services, Professional Services, West London, South West London, North West London, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Surrey, Berkshire, Reading, Watford, Slough, Woking, Wokingham, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Fleet, Basingstoke, Feltham, Guildford, Camberley, Staines, Walton-on-Thames, Surbiton, Egham, Sunbury-on-Thames, Ashford, Uxbridge, Ruislip, West Drayton, Gerrards Cross, Morden, Mithcam, Tooting, Byfleet, Virginia Water

Role Purpose: The SIAM Security Service Manager will operate as part of the SIAM integrator function within a multi-supplier environment, ensuring that security governance, assurance, and compliance are embedded across all service providers. The role requires deep knowledge of information security standards and frameworks, combined with knowledge in SIAM practices to effectively integrate, align, and assure security across a federated supplier ecosystem. Key Responsibilities: • Act as the single point of governance and accountability for SIAM oversight of supplier security management activities, ensuring alignment with organizational security policies, • Coordinate and manage relationships with customer stakeholders as well as supplier representatives to ensure positive working relationships and buy in from suppliers for customer needs regarding security within the SIAM ecosystem, • Leverage strong negotiation skills for gaining supplier support to meet customer defined objectives and expectations, • Establish and manage SIAM security governance processes across multiple service providers, ensuring consistent compliance and reporting, • Feed security governance and oversight information for suppliers into the overall SIAM team and service, • Coordinate and oversee the delivery of supplier level security controls, risk management, and assurance activities across the SIAM supplier ecosystem, • Oversee and govern Integration of customer security requirements into end-to-end service design, transition, and operations, working collaboratively with other service towers (service desk, End User Computing, Infrastructure services etc.) within the SIAM ecosystem, • Monitor, assess, and report on security posture and risks across all suppliers, escalating where necessary to senior stakeholders, • Support security incident management and response processes, ensuring cross-supplier cooperation and adherence to defined procedures, • Act as a trusted advisor to the customer SIAM and security leadership, providing assurance that the SIAM model is operating securely and effectively Skills & Experience: • Demonstrable knowledge of SIAM principles, practices, and governance models, • Excellent stakeholder management and relationship-building skills, with the ability to negotiate pleasantly and diplomatically with service providers, fostering positive and collaborative working environments., • Stakeholder, relationship management, and interpersonal skills to ensure positive working with customer stakeholders and supplier representatives, • Proven ability to develop and maintain strong stakeholder relationships, both internally and externally, ensuring effective communication, trust, and cooperation across all levels of suppliers and government stakeholders., • Strong diplomatic negotiation skills to ensure buy in obtained from suppliers for customer objectives. Experience in managing challenging conversations and resolving conflicts constructively, supporting a culture of partnership and mutual respect within multi-supplier environments, • Understanding and knowledge of security management within complex, multi-supplier environments, • Good understanding of security frameworks, including SPF, ISO 27001, NCSC Cyber Essentials, and ITIL security practices, • Ability to manage SIAM security risk registers, governance boards, and assurance reporting, • Experience of working within central government or regulated public sector environments, • Strong incident management and problem-solving capabilities You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; • Contributory pension, • Extra holiday purchase, • Life insurance policy, • Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

Senior Procurement Manager – Outsourcing | £Multi-Billion Household Name Brand | £95,000 + 10% Bonus | West London (Hybrid) To apply & learn more please send your CV to Do you possess a strong procurement background within outsourcing, offshoring, third party services or BPO? If so, this Senior Procurement Manager role represents an excellent opportunity to step into a high-impact, strategic senior role within a globally recognised FTSE listed household name brand. Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets. You’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance. This Senior Procurement Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Key Responsibilities: • Leading end-to-end sourcing and contract management for Global Outsourced and BPO services., • Managing supplier strategy across onshore, nearshore and offshore delivery models., • Driving major negotiations, commercial strategy, and long-term supplier performance., • Partnering with senior stakeholders across procurement, customer service, commercial and tech., • Identifying opportunities for cost optimisation, innovation and transformation in third-party delivery., • Developing category strategies that support service excellence across digital and operational channels. Required Experience: • Strong experience in outsourcing, offshoring, BPO, ITO or other third-party managed services., • Proven ability to lead large, complex supplier negotiations and manage long-term contracts., • Confident engaging with senior stakeholders and aligning sourcing strategies to business goals., • Strategic mindset with strong commercial awareness and data-driven decision-making., • Experience working across international markets or complex delivery models would be a plus. This is a high-visibility strategic role where your work will shape how a global brand delivers best-in-class managed services. If you’re ready to take on large-scale outsourcing challenges, have exposure to the C-suite, and make a real commercial impact this is your opportunity! If you’re ready to take the next step in your procurement career, contact Oskar at for a confidential discussion. Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Procurement Manager, Senior Sourcing Manager, Senior Category Manager, Category Lead, Procurement Lead, Sourcing Lead, Global Procurement, Head of Outsourcing, Strategic Sourcing, BPO, Business Process Outsourcing, ITO, Indirect Procurement, Managed Services, Communications, Technology, Tech, Telco, IT, Contact Centres, Communication, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Nearshoring, Third-Party, Third-Party Outsourcing, Professional Services, West London, South West London, North West London, Surrey, Berkshire, Sussex, Hampshire, Hertfordshire, Buckinghamshire, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Watford

Full time – London (Tuesday to Saturday) Experimental Perfume Club has an exciting opportunity to join its team in one of the most dynamic and visible roles within the brand. We are a creative fragrance house built around experiential and fully personalised niche perfumery, with a strong artistic identity. We are now looking for an Experiences and Partnerships Lead to become one of the principal faces of Experimental Perfume Club. This role blends brand ambassadorship, event management and execution, partnerships, retail hosting, and commercial support. It suits someone polished, confident, warm, energetic, and entrepreneurial who enjoys performing, teaching, connecting, negotiating, and representing a luxury creative brand. It also requires high stamina, as you will regularly host events, stand for long periods, move between tasks, and maintain a high level of presence and hospitality across the week. About the Role You will bring EPC’s experiential world to life through exceptional in-store experiences, beautifully delivered events, creative brand partnerships, and confident brand representation in London and abroad. On days without events, you will be present on the retail floor as a retail lead, elevating the customer journey and maintaining EPC’s high standards of hosting and education. You may also travel occasionally for international experiences, collaborations, or trade shows, representing EPC with confidence and polish. You will support the communication of these experiences across social media working with the founder and team to share EPC’s universe through content. The Tuesday to Saturday working pattern reflects EPC’s experiential rhythm. Key Responsibilities • In-store experiences and retail leadership, • Act as retail lead on non-event days, ensuring an elevated, hosting-centred customer journey, • Host EPC’s blending experiences in small and large groups with confidence, warmth, and clarity, • Teach customers about EPC’s perfume concept with a training manager’s level of expertise and delivery, • Support the boutique team with coaching and refinement in client service and brand education, • Maintain a polished, inspiring shop environment aligned with EPC’s creative identity 2.Events • Plan, organise, and execute EPC events in-store and externally, • Host press events, masterclasses, private groups, corporate bookings, collaborations, and seasonal activities, • Manage event logistics, timelines, suppliers, budgets, and customer experience, • Identify and secure potential brand partners across culture, hospitality, beauty, fashion, and design, • Negotiate collaboration fees, event rates, and commercial terms, • Represent EPC with external partners, VIP clients, influencers, and press, • Liaise with selected local influencers and creators for events, one-to-one experiences, and brand moments, ensuring alignment with EPC’s image and values, • Travel occasionally for key experiences or partner activations when required 4.Brand representation and trade shows • Be a polished, articulate, warm brand ambassador, • Present EPC’s concept confidently at trade shows, industry events, and workshops, • Host EPC blending experiences for international partners or clients, • Build and maintain relationships with a curated network of local influencers, creatives, and tastemakers, • Maintain strong professional relationships through thoughtful follow-up communication 5.Social media and communication support • Support or lead the creation of content around events and experiences, • Be comfortable appearing on camera when needed, • Support influencer hosting and content moments around events, launches, and in-store experiences, • Work with the founder and marketing team to communicate EPC’s experiential world across our social media platforms 6.Commercial and organisational responsibilities • Manage budgets and track event performance, • Assist in developing commercial proposals for collaborations and partnerships, • Support retail and event revenue targets, • Maintain operational smoothness between events, retail, and partnerships Who you are • Genuine interest in perfumery, beauty, or the sensory world is essential, • Polished, warm, confident, and articulate, • High stamina and able to sustain the physical and energetic demands of regular events and experiential retail, • Comfortable hosting, performing, or presenting to groups, • Experienced in luxury hospitality, events, PR, training, or brand ambassador roles, • Commercially minded and comfortable negotiating, • Entrepreneurial, proactive, organised, and dependable, • Possess a training manager mindset and delivery style, • Passionate about fragrance, creativity, and customer experience, • Comfortable engaging with influencers, creatives, and press in a natural, brand-aligned way, • Holds a full driving licence and is comfortable travelling for off-site events, • Thrives in a founder-led, creative, fast-paced environment Experienced required 3+ years in any combination of the following: • Keen interest for perfumery, beauty or luxury, • Luxury hospitality or guest relations, • Events or experiential marketing, • PR or brand ambassador roles, • Training manager or education roles in beauty or luxury, • Retail management in a high-touch environment, • Strong hosting, presenting, or training experience, • Social media fluency and confidence on camera What we offer • A visible, creative, high-impact role at the heart of EPC 2.0, • A beautiful experiential environment and meaningful customer engagement, • The opportunity to shape and elevate EPC’s universe of experiences, • Real progression as the brand grows, • Competitive salary based on experience and commissions Working pattern: Tuesday to Saturday Start date: Immediate Location: London, with occasional international travel

Mobile Technical Facilities Manager – Salary: £56,000 + £5,000 Car Allowance + Mileage An established facilities services provider is seeking an experienced Mobile Technical Facilities Manager to oversee a small portfolio of technically demanding sites within a long-term, secure contract environment. This role is a mobile position, covering multiple locations across Welwyn Garden City, Westminster, Oxford, Luton, and Milton Keynes. The estate comprises a varied mix of operational, industrial and office-based facilities, requiring a strong technical grounding and a measured, professional approach to service delivery. You will have full responsibility for the day-to-day operation of the sites, ensuring services are delivered safely, compliantly and in line with contractual expectations. The position includes direct line management of three team members, alongside responsibility for coordinating specialist subcontractors. Regular engagement with the client is a key element of the role, including attendance at scheduled monthly meetings, reporting on performance and addressing operational requirements as they arise. Responsibilities: • Oversight of hard FM services across a multi-site portfolio, • Line management and development of a small technical team, • Management of planned and reactive maintenance activities, • Contractor coordination and performance management, • Ensuring statutory compliance and health & safety standards, • Proven background in technical or hard facilities management, • Strong understanding of compliance, building services and operational risk

Job Description: Salary & Benefits • Annual salary of £50,000 - £60,000 (depending on experience), • Performance-based bonus scheme, • OTE > £65,000 per annum About Us Covering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help no matter what maintenance issue someone has; reactive, remedial, planned maintenance and projects. We do this 24/7. After more than 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years. We’re committed to delivering the best possible experience for our customers and believe we can change the perception home and business owners have of finding and working with tradespeople. Our tradespeople and their technical managers are key to our success. The Role As the Gas Trade Manager/ Field Sales Manager, you’ll be responsible for managing a team of up to 30 qualified and experienced gas engineers. You’ll provide technical support and advice for them as part of their daily schedule. This includes making site visits to give guidance. You’ll provide formal performance feedback to tradespeople to assist continuous development. You’ll be expected to deal directly with customers who require quotes for large-scale projects, providing them with SOW and fixed-price quotes. The role will include helping to resolve customer complaints when our Customer Care team need field-based support. You’ll communicate with office staff and tradespeople to help deliver operational excellence, so our customers receive the high levels of service delivery they expect. You will complete regular site inspections and quality control visits, to ensure company compliance and regulatory standards are being maintained. Using this, you will provide feedback on engineer performance to the Operations Manager and shareholders in monthly meetings. In addition, you’ll assist with the recruitment, onboarding and assessment of new tradespeople. Feedback sessions will form part of their initial contract period. You’ll be expected to gather informal customer feedback and conduct QC checks during this period. About You Having a minimum of 5 years’ experience and extensive qualifications in gas and plumbing is essential. Commercial gas qualifications are desired. You’ll have experience working in both domestic and commercial properties and will be conversant in current trade regulations. You’ll have excellent knowledge of trade regulations and help ensure work is always compliant. You’ll also have relevant H&S training and experience of completing RAMS. You’ll need to be well organised and have the ability to deal with multiple situations happening concurrently. Be able to plan your time effectively and reliably deliver rather than over-promising. You’ll have a full, clean UK driving licence and you’ll be prepared to drive to jobs wherever they are in London or the Home Counties. We expect you to have excellent communication skills and be used to working as part of multi-discipline teams. You’ll be able to share your knowledge and experience to help develop the skills of others. You’ll also have experience in helping to develop customer relationships. Job Types: Full-time, Permanent Benefits: • Company pension, • Free parking Experience: • Gas Engineering: 5 years (required) Licence/Certification: • Gas Safe Register (required), • Manual Driving Licence (required) Work Location: In person

TECHNICAL SERVICES MANAGER (M&E) LONDON UP TO £80,000 PLUS EXCELLENT BENEFITS We are working with a leading construction company who work on high profile projects across London. We are currently looking for an experienced Technical Services Manager to join a high performing project teams working on a Data Centre project. The role is to manage the successful delivery of MEPS systems across all projects from specification compliance through to successful testing, commissioning and handover of services. Role Responsibilities Key Responsibilities • Lead the selection, performance management and escalation of M&E subcontractors and trade partners from tender through delivery, • Drive a best-in-class safety culture, ensuring full compliance with Safety, Environmental and Quality Management Systems, • Build, resource and lead high-performing M&E / Technical Services teams, promoting inclusivity, accountability and professional development, • Review tenders and M&E packages to ensure cost efficiency, technical compliance and commercial robustness, • Manage escalated variations, programme and technical issues in collaboration with Project and Commercial teams, • Develop and maintain strong relationships with M&E consultants, utilities and key stakeholders to support tender success and project delivery, • Oversee M&E delivery across projects, ensuring compliance with QMS, BCAR and industry standards, • Lead commissioning, handover and close-out to ensure successful project completion, • Provide senior technical input at key meetings and support projects as required, including M&E coordination when needed The ideal candidate will have a Degree or equivalent in Building Services or similar or a Qualified trade (M&E) discipline. Proven track record of seeing projects through to completion and an understanding of the design requirements and client brief. A strong drive to deliver M&E service. APPLY NOW!! Send your cv to

Business Development Manager – Energy & Net Zero Solutions Salary £65,000 + car allowance + bonus Location Coventry or London About the Role This role is focused on identifying and securing new business opportunities to drive revenue growth and improve profitability within a fast-growing digital energy services business. The Business Development Manager will be responsible for pitching and demonstrating proprietary digital energy solutions, both in person and remotely, to senior decision-makers across UK organisations. You will typically lead sales engagements with a Net Zero Consultancy offering, alongside core energy management services, providing customers with a fully holistic solution. Innovative tools such as a reverse auction platform and funded energy monitoring solutions form key differentiators within the proposition. This is an exciting opportunity to join an ambitious and innovative business committed to making Net Zero both achievable and commercially viable for UK organisations. Key Responsibilities • Research target organisations and identify new business opportunities to grow the customer base, • Develop and implement strategies to successfully engage new prospects, • Build and manage a strong sales pipeline through proactive prospecting, relationship building and market awareness, • Generate leads and conduct cold calling to arrange meetings, either face-to-face or via video conferencing, • Build trusted relationships with customers and prospects, understanding their needs and developing tailored proposals, • Pitch digital energy and Net Zero solutions to senior stakeholders and decision-makers to successfully close deals, • Identify opportunities for sales campaigns and collaborate with Marketing to support execution, • Attend industry events and conferences to build relationships and generate new leads, • Accurately forecast sales performance and maintain detailed records of all sales activity within the CRM system, • Deliver presentations to customers and internal senior management, • Work towards quarterly and annual sales targets set by the Sales Director Key Relationships Internal: • Service Delivery teams, • Managing Directors, • Operations Directors, • Client Services Directors Essential Skills & Experience • Demonstrable experience selling Net Zero and/or energy management solutions, • Proven track record of delivering new business growth within an energy procurement environment, • Strong knowledge of the UK energy supply and procurement market, • Experience pitching to C-suite and senior stakeholders in a B2B environment, • Commercially astute, with the ability to create profitable proposals aligned to internal guidelines, • Excellent organisation skills with the ability to manage a demanding workload, • Strong sales, presentation and storytelling skills, • Confident communicator with well-developed negotiation skills, • Comfortable making cold calls and initiating new business conversations, • Highly results-driven with a strong desire to exceed targets, • Growth-focused mindset with an appetite for increased responsibility, • Team-oriented, accountable and reliable Location & Working Pattern Hybrid working model, ideally two days per week in the office and three days remote, with flexibility based on business needs. Diversity, Inclusion & Flexibility The organisation is committed to building a diverse, inclusive and supportive workplace. Applications are welcomed from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other characteristic. Flexible working is actively supported, and candidates with alternative working pattern requirements are encouraged to discuss these during the recruitment process.

Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. THE TEAM Data Solutions is a Groupe wide practice for the delivery of end-to-end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology. THE ROLE We are currently hiring for 2x roles within our Data Solutions team at Associate Director level. The first is a 9-12 month fixed term contract, the second is a permanent contract. As a Data Solutions Associate Director, you will manage the Juniors, and Managers in the Data Solutions practice. You will be the team lead on communications between business and technical teams through all stages of the technical project life cycle to ensure that the business requirements are properly translated into technical briefings and to lead development and delivery ROLE SUMMARY Team • Provide support managing client team relationships for some of Publicis Groupe’s major Global Network Clients, working collaboratively across the network, • Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts, • Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams Client Team Management & Client Support • Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management, • Work with Data Solutions account leads on top account to ensure solutions are being managed effectively, • Guide Data Solutions team to offer top-notch service to client teams, integrating broader technical support to accomplish client objectives Data Integrations & Quality Assurance • Expert level and in-depth knowledge of systems, enabling effective problem-solving, • Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects, • Ensuring broader team is maintaining data quality in Dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end-to-end data accuracy Dashboard / Solution Build & Maintenance • Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign-off is complete, • Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements, • Troubleshooting errors on Dashboard, liaising with Technical teams through to completion SKILLS AND EXPERIENCE • Demonstrable of experience within a data development or data operations role at Senior Manager level or above., • Expert in client management/consultative experience with both presenting and resolving issues, • A working knowledge of media agency operations and the media buying process, • Excellent understanding of data and business intelligence technologies, • Experience in a cross-functional team environment, • Extremely strong organisational skills, attention to detail and adherence to deadlines Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment., • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

About CFGI: Corporate Finance Group, Inc. (“CFGI”) was founded in 2000 by former Big 4 professionals. CFGI is an established industry leader with the resources to successfully navigate today’s complex accounting, reporting, compliance, and tax landscape. An assemblage of top-flight professionals with in-depth public accounting expertise, CFGI can fulfil a variety of client needs without the restrictions of auditor independence. With a foundation of knowledge amassed while serving a variety of industries, CFGI can guide companies through a wide range of routine and complex business scenarios. The resulting partnership is an innovative resource with the power to address our clients’ most crucial accounting, finance, and operational challenges. We provide our clients with a unique combination of integrity, flexibility, creative solutions, and deep tax technical expertise. Many of our clients are global, market leading, publicly held companies, while others are privately held, early stage, or venture-backed emerging businesses. Here at CFGI, we place a high value on a culture of continued learning, where teamwork is encouraged, and professional excellence is rewarded. Overview of role: CFGI seeks a highly motivated tax manager to join its UK tax team. This role will provide a fantastic opportunity for an individual who is driven, entrepreneurial and constantly looking to challenge the status quo around the UK tax services industry. You will be involved in all aspects of UK corporate tax (reporting, compliance, governance and advisory) and will have direct interaction with both our clients and senior members of the UK tax team in order to deliver these services. 1. Client service delivery a) Tax reporting: You will be involved in the delivery of UK tax reporting services to our diverse client base, which includes the following: · UK publicly listed companies. · US headquartered multinationals (including US listed groups). · UK privately owned and private equity backed groups. The exact scope of tax reporting work for our clients will vary but is likely to include the following: · Preparation of UK entity only tax numbers in accordance with IFRS or UK GAAP. · Preparation of UK group tax numbers, likely to involve the incorporation of tax numbers for non-UK subsidiaries, GAAP-to GAAP adjustments (e.g. US GAAP to IFRS) and consolidation adjustments. · Advising on client’s tax reporting processes. · Advising on the tax aspects of GAAP conversion projects. · Advising on the tax reporting (and other) aspects of IPO readiness. b) UK corporation tax compliance: You will be involved in the preparation and submission of UK corporation tax returns for our clients. This will involve you leading the day-to-day interaction with our clients to obtain all the information required to complete and file their returns in a timely manner. Whilst a formalized compliance process is in place, you will have a good degree of autonomy to manage the process in your own way, albeit with a focus on ensuring that our tax compliance offering is high quality, efficient and cost effective for our clients. c) Tax governance You will be involved in the delivery of our tax governance proposition to clients, advising on tax strategy, risk management and controls. d) Tax advisory You will be involved in tax advisory work likely to include the following: · Ad hoc corporate tax advisory work originating from compliance engagements – e.g. loss planning and utilization, tax implications of trade and asset transfers, interest deductibility. · Cash tax modelling exercises. · Group simplification exercises. · Tax due diligence for client transactions. · Tax structuring for client transactions. 2. Business development As CFGI is looking to rapidly expand in the UK, there will be plenty of opportunity to get involved in business development activities, including the following: · Assisting with the origination of tax opportunities on new and existing clients, drafting of proposals and involvement in the sales process (e.g. meetings, pitches, etc.). · Teaming with colleagues from other CFGI UK and US service areas (e.g. accounting advisory, business transformation) to identify and propose tax opportunities. · Teaming with the CFGI US tax team to support with and identify UK tax opportunities on US clients. · Identifying additional revenue streams with our clients. Skills and Competencies: Knowledge: · Experience of UK tax reporting processes. · Knowledge of tax reporting IFRS and UK GAAP; high level understanding of US GAAP desired but not essential. · Experience of the UK tax return preparation process, and good technical understanding with common tax adjusting items such as capital allowances and other incentives, interest deductibility, hybrid mismatches, loss utilisation etc. · Experience of responding to and managing HMRC tax enquiries. · Knowledge / an appreciation of cross-border tax matters would be highly desirable, e.g. transfer pricing, country by country reporting etc. Skills: · Experienced with using Microsoft Excel and tax software packages i.e. OneSource. · Demonstrated ability to effectively present information and appropriately respond to questions from clients and team members. · Excellent organizational skills, ability to multi-task, and work under deadlines. · Excellent analytical, supervisory, organizational, and written and verbal communication skills are necessary. · Demonstrated ability to be accountable for independently completing assignments. · Capable of collaborating and communicating with people of different technical backgrounds and roles. · Analytical ability to navigate work-related situations with practicality, sound reasoning, and demonstrating creativity in problem solving. · Other key characteristics: the ideal candidate must demonstrate integrity and accountability, always remaining flexible, adaptable, and willing to accept coaching, building and managing professionally healthy relationships, and continually developing awareness of business-related topics. · As an entrepreneurial business you will be working with a growing team and with a range of service lines and so a desire to collaborate and work cross service line will be important. Qualifications: · Three to five years of corporate tax experience with some/all of this time ideally spent in the Big 4. · Professional accounting qualification (e.g. ACA, ACCA) required; additional tax qualification (e.g. CTA) strongly desired. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Account Manager / Senior Account Manager Location: S.E London / Remote / On-site Department: Sales Reports to: Commercial Director Contract: Full-time (40 hours per week, flexibility required) About the Role We are seeking a driven and client-focused Account Manager to act as the primary point of contact for our clients. This role plays a key part in building strong, long-term client relationships while ensuring the successful delivery of projects and services. Working closely with internal teams across Sales, Design, Scenic, Technical, Projects, Operations, and Finance, you will help deliver seamless client experiences. You will also be responsible for identifying opportunities to grow existing accounts through upselling and new business development. Key Responsibilities • Building and maintaining strong relationships with key client stakeholders, • Acting as the main liaison between clients and internal teams to ensure successful delivery of events and projects, • Identifying and developing new business opportunities within existing client accounts, • Collaborating with the Sales team to support wider business development initiatives, • Managing client communications, addressing concerns, and resolving issues effectively, • Completing RFPs and delivering sales presentations where required, • Conducting client meetings and site visits as appropriate, • Tracking, forecasting, and reporting on key account metrics, • Providing regular updates to the Commercial Directors on account performance and targets, • Delivering professional after-sales support to ensure high levels of client satisfaction, • Achieving specific projects and revenue targets set by senior management What We’re Looking For • Previous experience in an Account Manager or client-facing sales role, • Strong communication and relationship-building skills, • Excellent organisational and project management abilities, • A proactive and solutions-focused approach, • Confidence working collaboratively with cross-functional teams, • Commercial awareness with a focus on client satisfaction and growth What’s on Offer • A varied and dynamic role with exposure to high-profile clients and projects, • Flexible working across office-based, remote, and on-site locations, • A collaborative and supportive working environment f you’re an Account Manager who enjoys building relationships, delivering exceptional service, and driving business growth, we’d love to hear from you. Apply today to take the next step in your career.

Talent Acquisition Administrator - London RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We now seek a Talent Acquisition Administrator to be based out of our London office. This is a junior level role where you will be supporting the Talent Acquisition Manager to hire across the UK and EU, across all business and engineering disciplines. Role Responsibilities As a Talent Acquisition Administrator, you will play a key role in supporting recruitment activities across RED’s sector teams. Working closely with HR, hiring managers, and senior leaders, you’ll manage the administrative processes that help attract and secure top talent aligned with our business growth. • Coordinate end-to-end recruitment administration, including:, • Posting job adverts on internal and external platforms, • Sourcing candidates via job boards, LinkedIn, and other channels, • Scheduling interviews and assessments, • Liaising with candidates throughout the process, • Supporting selection and offer stages, • Maintain accurate recruitment data in RED’s HR systems, • Support monthly and ad-hoc recruitment reporting and analytics, • Conduct initial right-to-work and immigration checks, • Shortlist candidates and assist in final selection decisions, • Provide candidate insights and profiling recommendations to hiring teams, • Ensure alignment with RED’s Compensation & Benefits policies when communicating with candidates, • Collaborate with external recruitment partners, • Contribute to the continuous improvement of recruitment and onboarding processes, • Represent RED at universities, job fairs, and recruitment events to enhance our employer brand and talent pipeline, • Champion RED’s values and gain a strong understanding of our business needs Role Requirements • Minimum of 1+ years in recruitment or an equivalent talent acquisition role, • CIPD qualification (desirable), • Degree qualified or equivalent HR qualification (desirable), • Intermediate knowledge of other MS Office applications including Outlook & MS Teams, • Intermediate knowledge of MS Excel, with the ability to maintain and manipulate data, • Confidential and discreet and have a proactive team ethos, • Excellent organisational skills, • Excellent time management skills, • Ability to prioritise own workload, • Excellent attention to detail, • Good understanding of HR and recruitment processes and terminology (essential), • Adept at problem-solving, including being able to identify issues and resolve in a timely manner, • Excellent interpersonal and communication skills both written and oral, • Ability to work to tight deadlines, • Working experience of HR and acquisition software/project management systems – eg SAP Benefits RED offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions, as we are unable to offer sponsorship at the present time.

Digital savvy Account Manager with design & branding agency experience, £40k Branding & Design Agency, experience in websites as well as branding & comms (including print) needed for this role 📍 North London | Hybrid 3 days in the studio | 5pm finish daily As Account Manager, you will already have BRANDING agency experience. We’re working with a growing independent design branding agency looking for an Account Manager or Senior Account Manager to join their close-knit team. This is a brilliant opportunity for someone who loves beautifully crafted brand work, but is also confident project managing websites and digital communications as well as print projects. You’ll sit at the heart of the agency, working closely with smart, like-minded branding people who genuinely care about the work. The agency • Independent, design-led branding studio, • Around 15 people and growing in a healthy, considered way, • Based in beautiful dog-friendly studios in North London 🐶, • Hybrid working, • Finish at 5pm every day (yes, really), • 2026 is shaping up to be a strong, exciting year The work Clients span tech, financial services, charities, NGOs and B2C. The output is crafted, intelligent and impactful – branding that packs a punch, both visually and strategically. The role You’ll be: • Managing client relationships day to day, • Leading branding projects from concept to delivery, • Project managing websites and digital comms (working closely with designers and developers), • Keeping projects on track across timing, scope and budgets, • Collaborating with strategists, designers and other account leads You’ll bring: • Experience as an Account Manager or Senior Account Manager in a branding or creative agency, • Proven experience managing website builds and digital projects, • Strong project management and client service skills, • A collaborative mindset and calm, organised approach, • A genuine love of brand, design and thoughtful creative work If you’re looking for a role with great work, great people, real balance and room to grow, this is a standout opportunity. 👉 Apply or message for more details.

Senior Business Development Consultant | Technology Recruitment | 100% BD | Working Closely with the Founder • Essential: IT recruitment industry experience (any tech vertical)., • This is a pure BD role. No candidate delivery. You must have proven experience in winning new clients., • Contract or Perm background is OK., • Possibilities to be an individual contributor or a future team leader, depending on your preferred career path. We have a fantastic opportunity at Prism Digital for an experienced Business Development–focused Recruitment Consultant to join our growing team in London Bridge near Borough Market and work hand-in-hand with the Founder. Prism is a boutique technology recruitment consultancy offering a service more akin to a search firm. We operate across Cloud, Platform, DevOps and wider IT, and we are deliberately doubling down on senior-level client acquisition and account growth. This role exists to do one thing well: win and grow client relationships. You will focus entirely on: • Winning new clients, • Building and managing senior hiring-manager relationships, • Penetrating accounts and expanding spend over time, • Acting as a trusted commercial partner to technology leaders You will not be responsible for candidate sourcing or delivery. We have a strong, dedicated delivery team who will support everything you sell. This is a strategic hire. The Founder is looking for a senior BD recruiter to act as a close commercial partner and help shape how Prism grows over the next few years. What makes us different? • Passionate about collaborating in the market. We co-organise the world's largest DevOps meetup - London DevOps, with over 11,000 members and run the London Cloud Leaders roundtable., • Established in 2012, we have a comprehensive database of candidates and clients, providing you with a warm desk to work from., • We invest a lot of time and money into marketing our brand so that our consultants' jobs are made easier., • Invest heavily in recruitment software and automation tools., • We are always open to new ideas - no suggestion is too wacky. If you think it's a cool idea, we want to hear it!, • A fun but grown-up culture based on trust and working closely as a team. About You: • Proven IT / Technology recruitment industry experience, • Strong track record in new business development and account growth, • Comfortable opening doors, leading senior conversations and holding your own commercially, • Confident networker, on the phone and in person, • Commercially sharp, emotionally intelligent, and credible with CTOs, Heads of Engineering and Platform leaders, • Motivated by ownership, influence and uncapped earning potential, • Disdain for mediocrity. You like winning., • Relaxed and a good sense of humour. What This Role Can Become: Depending on your ambition, this role could evolve into: • A senior individual contributor / super-biller, • A player-manager leading a BD team or market vertical, • Ownership of new international markets, • A leadership role shaping Prism’s long-term growth strategy If you want to build something rather than inherit a boxed-in desk, this is that role. The following is on offer: • £40k – £50k base salary, depending on experience, • Uncapped and up to 25% non-accumulated commission., • Base salary promotion targets are clearly defined, with promotions attached to sales targets Commission Scheme: • Industry-leading and highly lucrative uncapped commission scheme @ 25%, • If you bill £40k in a month, you get £10k commission (simple!), • Our average placement fee is £13k, • No threshold/cost of desk deductions or accumulative scheme Benefits: • Hybrid Remote (we work from home on Fridays), • Rewarding incentives - ranging from lunch clubs to holidays, • Multiple fun team days out, • Annual company trip abroad, • £100/month wellness budget, • Bike and personal laptop pre-tax interest-free loan scheme, • Flexible benefits package Senior Business Development Consultant | Technology Recruitment | 100% BD | Working Closely with the Founder