Service delivery manager jobs in London - Page 6Create job alerts

Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.

TEAM MEMBER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively use the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities:  Setting up the kitchen on a daily basis and ensuring all prep is done pre service.  Extend a warm welcome to guests.  Share your food knowledge with guests to assist in their choices.  Handle payment transactions.  Manage stock efficiently to reduce wastage and report shortages.  Maintain cleanliness and order in your area.  Adhere to daily cleaning schedules.  Uphold high standards in appearance, uniform, punctuality, and conduct.  Safely store and rotate deliveries (FIFO).  Prepare salads as required, etc. Your Benefits:  A generous 50% discount at any Urban Greens location.  Enjoy a complimentary meal during your shift.  Uniforms will be provided.  You'll have the benefit of 28 days of annual leave. Full-time position, with the security of permanent contracts.  Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.

Aloha Ambassador: Bringing the fun and vibrant 'island style' to Central London, we're a Healthy and nutritious grab-and-go restaurant serving an interactive offering of poké (a deconstructed sushi if you didn't know!). We genuinely love to share the spirit of Aloha with our guests and colleagues, we have 14 islands across Central London. Things you might want to know – • £11.50 per hour + £5 bonus every time your name gets mentioned in a 5 star google review • Access to early wages - Wage stream • Being a part of an energetic and fun team • Free poké for lunch (obviously!) • Team social event • No crazy early or late hours • Cycle to work scheme You are: A true Aloha Ambassador, that’s how we call ourselves, who embody our Island Poke qualities (IPQ’s); Energy, Ohana & Going Beyond the Bowl. Energy: You are engaging and not shy. Comfortable talking to others, smiling and friendly manners are part of your DNA. Ohana: means Family. You champion an enjoyable and welcoming environment for guests and colleagues, we support and help each other. ‘Going beyond the bowl’: Demonstrate a genuine care for customer service and always doing the right thing for our guests. Making every interaction a unique experience. You are naturally: • Have a positive, upbeat customer first attitude • Enjoy working within a team • Are punctual and manage your time efficiently The ‘day to day’ as an Aloha Ambassador includes: • Deliver unique guest experience • Exhibiting the best steps of service to our guests • A little food prep, running tills and preparing delivery ( UberEATS, Deliveroo…) • Positively contributing to the team happiness and energy Interested? We would love to hear from you!

Job Title: Retail Assistant Location: East London Salary: £26,000 per annum (Part-Time Available) We are seeking a motivated and friendly Retail Assistant to join our client's team in East London. This role is crucial for delivering outstanding customer service and maintaining a positive shopping experience for customers. Key Responsibilities: - Customer Service: Greet customers warmly, assist them with inquiries, and provide product recommendations to enhance their shopping experience. - Sales Support: Assist in achieving sales targets by promoting products and upselling to customers. - Stock Management: Help with the replenishment of stock on the sales floor, ensuring shelves are well-stocked and organised. - **Visual Merchandising: **Maintain an attractive and appealing store layout by arranging products according to visual merchandising standards. - **Cash Handling: **Process customer transactions accurately and efficiently using the point-of-sale system, handling cash and card payments. - Inventory Control: Participate in regular stock checks and assist with inventory management, including receiving and unpacking deliveries. - Store Maintenance: Ensure the store is clean, tidy, and welcoming for customers at all times, adhering to health and safety guidelines. Key Requirements: - Previous experience in retail or customer service is preferred but not essential - Excellent communication and interpersonal skills - A positive attitude with a passion for helping customers - Ability to work flexible hours, including weekends and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Basic computer skills and familiarity with point-of-sale systems is a plus Benefits: - Competitive salary of £26,000 per annum (pro-rated for part-time positions) - Flexible part-time working options available - Opportunities for career advancement and professional development - Employee discounts and incentives If you are enthusiastic about retail and providing excellent customer service, we would love to hear from you! Apply now to join a dynamic team in a thriving environment.

We are seeking a business partner to manage the bar in a restaurant . An experienced bar manager in hospitality with people and service skills to manage a bar in the restaurant. He or she must have the skill to work behind a bar and in front of a house. You’ll also need bags of personality and a can-do attitude that might see you cleaning the beer line and making cocktails. if that’s what it takes to keep the business on track that day. Key tasks Training and motivating your staff Doing regular stock-takes and ordering as necessary Handling deliveries Maintaining the condition of beer and wine Making cocktails Capable of organising events to improve bar income Overseeing or liaising with the kitchen Enforcing health and safety rules Adhering to budgets, increasing profits, and managing cashflow Dealing with all levels of customers Marketing by the use of social media platforms Job Types: Full-time, Permanent Expected hours: No less than 8 per week Additional pay: Performance bonus Benefits: Company pension Discounted or free food Employee discount UK visa sponsorship Schedule: 12-hour shift Monday to Friday Weekend availability

Job Title: Head Barista Location: 215 Hackney, N16 0LH Job Type: Full-time, Permanent Salary: 12ph to 12.50ph based on experience About Us: 215 Hackney Café is a vibrant and welcoming spot located in the heart of Hackney, offering expertly crafted speciality coffee, delicious middle eastern brunch, and a great atmosphere. We're passionate about creating a community space where people can enjoy the perfect brew, and we're looking for a dedicated and skilled Head Barista to join our team. Job Overview: As the Head Barista, you will lead the café’s coffee operations, ensuring the highest standards of coffee quality and customer service. You will be responsible for managing the day-to-day operations of the coffee bar, training and developing the barista team, and maintaining a consistent and exceptional experience for our customers. This role requires a hands-on leader who is passionate about coffee, skilled in creating various coffee-based drinks, and committed to fostering a positive and energetic environment. Key Responsibilities: - Lead the coffee operations, including preparation and presentation of high-quality espresso-based drinks. - Ensure consistent delivery of excellent coffee by monitoring quality control and maintaining all equipment. - Provide training and development to the barista team, ensuring they are skilled in latte art, coffee brewing techniques, and customer service. - Oversee daily operations of the café’s coffee bar, including stock control, ordering supplies, and maintaining cleanliness and organisation. - Deliver outstanding customer service, engaging with customers to create a welcoming and positive experience. - Work closely with the café manager to coordinate shifts, staff rotas, and ensure smooth café operations. - Keep up to date with coffee trends, methods, and equipment to continuously enhance the café’s offerings. - Maintain a positive, collaborative, and motivating atmosphere among the staff. Requirements: - Minimum of 2 years’ experience as a barista, with at least 1 year in a leadership or senior role. - Strong knowledge of coffee beans, brewing methods, and equipment maintenance. - Exceptional skills in espresso preparation, milk texturing, and latte art. - Excellent leadership and communication skills, with the ability to train and motivate a team. - Passion for customer service, with a friendly and engaging personality. - Ability to work in a fast-paced environment and handle pressure during busy periods. - Flexibility to work early mornings, weekends, and public holidays. What We Offer: - Competitive salary based on experience. - Opportunities for growth and development within the café. - A vibrant and supportive work environment. - Free coffee and staff discounts on food and drinks. How to Apply: If you’re passionate about coffee, have strong leadership skills, and are excited to be part of a dynamic team at 215 Hackney Café, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for the role. We look forward to meeting our new Head Barista!

Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams - Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service - Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed - Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally - Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: - Previous experience in a similar role is preferred but not essential - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment while maintaining a positive attitude - Attention to detail and a proactive approach to problem-solving - Flexibility to work evenings, weekends, and holidays as needed - Turkish knowledge is considered an advantage Benefits : - Competitive hourly wage - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs - Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: - United Kingdom (required) Work Location: In person

Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.

Job description Multi Skilled Engineer Job Description is as follows: Provide and maintain a high level of building maintenance support to our client’s sites. Form part of a team of facilities management support staff, ensuring that the service provided meets the contractual requirements and complies with all current regulations. Ensure all assets are always maintained and in a compliant condition. Ensure the buildings remain in compliance with all applicable laws and regulations. Main Duties Ensure that the day-to-day planned preventative maintenance activities of building maintenance is completed in line with our contractual obligations Ensure all assets are maintained in accordance with the O&M Manuals and Industry standard requirements. Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations Ensure that all reactive calls are closed out in line with our contractual time scales Ensure compliance with all Health and Safety legislation and Company policy. (Fire regulations, COSHH, Safe working practices, PPE, PAT testing etc) Ensure all building fabric elements are functional and operational within design parameters and carry out reactive repairs within agreed response and rectification times Keep all plant/rooms / services enclosures clean, tidy safe and secure Assist other engineers / staff with their duties as required Undertake any ad-hoc duties that may be necessary during the course of your working shift Be on-call as required What we are looking for Time served apprenticeship or equivalent NVQ qualification in HVAC. Minimum 5 years of providing service and maintenance on HVAC systems in a commercial environment. NVQ or City & Guilds in the following: Electrical Engineer or equivalent 18th Edition Electrical Wiring Regulations (BS7671) City & Guilds 2391 Testing & Inspection Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract. Be pro-active and have the ability to anticipate and/or diagnose and repair faults. Ability to record work accurately on work sheets and computer-based systems. Ability to effectively prioritise own workload. Flexibility and adaptability to change / flexible approach to work and working hours Pro-active and positive approach to work. Must have sound interpersonal skills and pay attention to detail. Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. Good understanding of current Health & Safety legislation and its application within role. Previous Experience of using and maintaining CAFM system within Facilities Management contract. Good knowledge of building Statutory Compliance. Able to carry tools and equipment by hand up to 20kg. Committed to the delivery of excellent customer service. Must be available to take responsibility for out of hours call outs.

Kata! Japanese Restaurants (nominated in Timeout Love London awards 2014 - 2018 as one of the best local restaurants in North London) our currently looking for Front of House Team Members to join our team in Haringey for multiple locations. Profile: - Be a team player; yet able to work independently - Ensuring appropiate Mise en place for different services - Delivering an engaging and intuitive service by following our service steps - A basic understanding of how to run a section as a waiter in a busy enviroment - Being organised and proactive in managing your tasks - Have high standards in food hygiene and awareness of regulations - Any experience in processing takeaway / delivery orders / taking telephone orders and familiarity working with Just eat, Deliveroo and or Uber Eats would be a strong advantage - Local applicants and familiarity with local area will also be preferred. We offer: - A competitive Hourly Rate - Equal share of service charge as well as cash tips per shift - Career development opportunities - Paid accrued holiday - Free meals on duty. Entry level applicants are welcome with wage to be negotiated based on experience. Potential shift manger position, AGM or GM Level would be an advantage and pay negotiable. All applicants are required to have the rights to work in the UK and have a good command of English.

Job description We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Main Responsibilities: Delivery of After School Provision - To lead, manage and deliver quality childcare provision in a safe, fun and learning environment, to lead the Playworker team to fulfil the aims and vision of Beams of Light. - To manage, lead and motivate a team of playworkers to the deliver safe, creative and stimulating play activities to meet the needs of children aged between 3 and 11 years of age. - To endeavour to meet the individual needs of all the children attending the club and to provide a warm and caring environment. - Supervise children in all aspects of their play, indoors and outdoors, on and off site (including external trips). - Develop positive relationships with children and meet their individual needs. - Provide full care for the children including delivery of children to school, collection from school and the safe delivery to parents and/or named carers. - Act as Key worker and ensure all staff complete EYFS learning journeys competently. - Administer First Aid as appropriate. - Maintain a safe and secure environment by carrying out safety checks and report problems and risks to the centre manager and premises officer. As agreed with the centre manager to ensure day to day maintenance is upheld. - Prepare healthy snacks in accordance with the settings healthy eating policy and meet the required standards of hygiene, health & safety. - Establish good relationships with parents and the local school encouraging two-way communication, feedback and dealing with complaints. - Undertake cleaning and tidying duties and ensure rotas are adhered to. - Ensure equality and diversity is encouraged and observed by all playworkers and children attending the setting. Management and Administration - Lead staff meetings ensuring every member of the team has an equal voice to put forward ideas for activities, trips, themed days, fundraising events, and service improvement. - Undertake administration duties to support the management committee including staff appraisal, disciplinaries, performance reviews, record keeping and petty cash control. - To effectively manage the occupancy levels of the after school club, managing the registers, waiting list and offering childcare places. Promoting and marketing Beams of Light effectively to maintain occupancy. - Be aware of all up to date Safeguarding, Equality and Diversity practices and put into practice within the setting. - To act as the SENCO lead when the centre manager is not present. - To act as the Child Protection lead when the centre manager is not present. - To ensure all fire and safety checks are completed daily and ensure practice fire drills are rehearsed on a regular basis. - To ensure that adequate standards of hygiene are maintained throughout the after school club. - Develop professional working relationships with the school, all relevant professionals and authorities including the local authority and Ofsted - Maintain all records relating to the management of the setting ensuring confidentiality and data protection of the children, families, staff and committee. - Undertake training as required by the organisation or registering authority and contribute to professional development. - Ensure all staff complete mandatory training and that staff are encouraged to keep a reflective portfolio. - Be part of the recruitment team and ensure new staff receive a thorough and welcoming induction. - Work within agreed policies and guidelines and work within an equal opportunities framework. Ensure the setting is kept up to date with new legislation and guidance on managing an after school care setting, Ofsted and charity commission legislation. Qualification preference: Safeguarding training/ Child Protection First Aid Training Health and Safety Food Hygiene Salary - £18 an hour, 3 hours a day Location - Magdalen Road, London (Beatrix Potter School) Contract Type - Permanent, Part time, Employed Weekly hours - 15 hours per week Operates - from 2:45pm to 6pm daily - Term Time Only Applications will be considered as they are received. Interviews will be arranged accordingly. We reserve the right to close the adverts early for example, where we received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post. Job Type: Part-time Pay: £18.00 per hour Schedule: Monday to Friday Experience: Childcare: 1 year (preferred) Licence/Certification: DBS (preferred) Safeguarding Certificate (preferred) Food Safety & Hygiene Certificate (preferred) First Aid Certification (preferred) Paediatric First Aid Certification (preferred) NVQ Level 3 in Childcare (required) Work Location: In person Expected start date: 14/10/2024

Join Our Team at Koshari Street! Are you passionate about great food and exceptional customer service? Koshari Street, a modern and dynamic Egyptian street food restaurant, is expanding! We’re thrilled to announce that we’re hiring for our new shop opening in central London at the beginning of November. Join us and be part of an exciting journey! Why Work With Us? • Great Team Atmosphere:Become part of a family-oriented team that celebrates collaboration and support. • Growth Opportunities:As we expand, so do your career possibilities. We’re committed to helping our team members grow within the company. • Innovative Environment:Work in a fast-paced, modern setting that values creativity and passion for food. Key Responsibilities: • Greet and welcome customers with a friendly and professional demeanor, providing personalized assistance and recommendations. • Accurately take and input customer orders into our system, ensuring a seamless and enjoyable experience. • Prepare and heat food and beverages according to our quality standards and established recipes. • Ensure food safety and hygiene guidelines are consistently followed. • Efficiently manage till operations and process payments for each order. • Assist in opening and closing the store, including maintaining cleanliness and hygiene standards. • Prepare and package corporate orders for delivery with attention to detail. Desired Skills: • Strong hospitality skills with a focus on delivering exceptional customer service in English. • A positive attitude, enthusiasm, and a genuine passion for great food. • Ability to work effectively in a fast-paced environment. Position Details: • Pay Rate:£12–£13 per hour, plus bonuses linked to sales targets. • Full-time Position:Averaging 40 hours per week, Monday to Sunday. • Interviews:We’ll be holding interviews on Thursday—come prepared to showcase your passion and skills! If you’re ready to be part of an exciting and growing team, we want to hear from you! Apply now and join us at Koshari Street, where great food meets great people.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Job Description: As a Kitchen Assistant at Crudo, you play a vital role in supporting the kitchen team to ensure smooth and efficient operations. Your responsibilities include food preparation, maintaining cleanliness, and assisting the kitchen staff with various tasks. You will also take on duties of a Kitchen Porter, ensuring the kitchen is clean, well-organised, and compliant with health and safety standards. Responsibilities: Food Preparation: Assist in food preparation tasks such as washing, peeling, and cutting ingredients. Dishwashing: Clean and sanitise dishes, utensils, and kitchen equipment. Cleaning: Maintain cleanliness in all areas of the kitchen, including floors, counters, and storage areas. Waste Management: Dispose of kitchen waste properly and ensure recycling procedures are followed. Stock Management: Assist in receiving, unpacking, and storing supplies and deliveries. Support: Provide support to the kitchen team during service, ensuring timely and efficient operations. Collaboration with FOH: Assist in ensuring timely delivery of clean dishes and utensils to the FOH team to maintain smooth and efficient service.

Job overview We are looking to hire a Senior Burger Chef to join our team at one of our sites at Bermondsey. As a burger chef you will be responsible for smooth day to day operations of our burger kitchen. You will typically lead the kitchen during opening hours as well as forecast and get ready to get going for the week. The ideal candidate will have a strong background in food preparation and kitchen management. Responsibilities - Take control of day to day operation of the kitchen, whilst supervising and leading the brigade - Prepare and cook high quality burgers, fries & sides following the menu specifications - Ensure the highest standards of food preparation, presentation and delivery, as well as exceptional communication across all levels of food service delivery - Adhere to all relevant health & safety and food safety procedures at all times and be a role model to rest of the team on these critical matters - Maintain a clean and hygienic kitchen environment as well as personal presentation - Monitor and maintain kitchen inventory level report to senior management accordingly The successful candidate will : - Have similar kitchen experience, as a senior chef role and strong willingness to learn and take on responsibilities - Be passionate about delivering high quality food and take pride from quality of overall service - Be able to effectively manage, motivate and lead a team during a busy service - Be able to clearly communicate and enjoy what you do

Waiter / Waitress ( Mostly Monday to Friday) Hourly Rate: £13.15 per hour Mostly Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.

Company Overview: Located in the heart of London, our restaurant is a highly sought-after destination for celebratory occasions and food enthusiasts seeking a bespoke culinary experience. With a menu that has been designed to honour the history and heritage of our all-female kitchen team and the delectable flavours of the North and East regions of South Asia - we take pride in delivering exceptional dining experiences. We are now seeking a talented and highly skilled Restaurant Floor Manager who is fluent in either Nepali, Hindi, or Bengali to join our team! Responsibilities: ➢ Overseeing day-to-day restaurant operations, from opening to closing, ensuring smooth service flow. ➢ Leading and motivating a team of skilled servers and waitstaff, empowering them to deliver outstanding guest experiences. ➢ Collaborating with the kitchen team to maintain efficient food delivery and quality control. ➢ Engaging with customers to understand their preferences and provide personalised and exceptional service to ensure guest satisfaction. ➢ Handling reservations, seating arrangements, and customer enquiries in collaboration with our Head of Reception for large bookings and high-profile events on and off-site. ➢ Managing inventory, tracking supplies, and ensuring adherence to health and safety standards. Requirements: ➢ Previous experience in restaurant management or a supervisory position, showcasing your leadership skills. ➢ Fluent in either Nepali, Hindi, or Bengali and proficient in English for effective communication and understanding of the cultural nuances within our kitchen of homecooks and translations between Front and Back of House. ➢ A passion for hospitality, a keen eye for detail, and a genuine commitment to delivering excellence. ➢ Strong organisational abilities and the capability to thrive in a fast-paced environment. ➢ Exceptional problem-solving skills and the ability to think on your feet. ➢ Knowledge of restaurant software and point-of-sale systems would be advantageous. ➢ Must be based in London or willing to relocate. Benefits: ➢ Competitive salary and performance-based incentives ➢ Staff and family discount ➢ Pension Scheme ➢ Opportunities for professional development and growth within the company ➢ Access to a supportive and collaborative team environment

Waiter / Waitress ( Monday to Friday) Hourly Rate: £13.15 per hour + TRONC Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

Job Purpose To supervise an area of the borough to ensure compliance with building control legislation, Assist with the implementation of marketing, service delivery, quality initiatives, recovery of fees and charges, management of caseload and meet objectives for programmed and reactive work within timescales. He/she will be required to provide detailed information on individual cases or projects for senior officers at regular case reviews

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

- From 15/ph (Basic £11.44 + TRONC) - Full-time 40-45 hrs Our values: - People oriented: we are a business built upon people, we always aim to put our people first. - Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. - Proud: we take pride in our work, our team, and the satisfaction of our customers. - Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. - Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. - Brave: we are not afraid to innovate, take calculated risks, and lead the way in the industry. - -Considered: every decision we make is thoughtful and intentional, with the goal of delivering the best possible experience for our customers and team. Overall Responsibilities: - Become fully knowledgeable on all recipe cards and service standards. - Maintain your section in order, always clean and fully stocked up. - Support Management team with Food Safety requirements from the accepting deliveries, storing, preparing, and serving food. Ensure that Food Safety and Hygiene practices within the kitchen are of the highest’s standards. - Help to create a family feeling in the restaurant by communicating and building great relationship with FOH and BOH teams. - Ensure that sections and other kitchen areas are deep cleaned on a regular basis and recordings been made accordingly. - Support all management team in any areas where needed. - Report for your shift so that you are ready to work the moment that your shift time starts, wearing clean uniform and looking presentable. What we're looking for: - High energy / friendly / outgoing - Service as a priority - Professional attitude - Ability to communicate with others - Exemplary time management and organisational skills - Demonstrated ability to multitask - Good command of spoken and written English - Able to work at speed and under pressure