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We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location. Sounds great, what will I be doing? This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, co-produce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. ? ?The role involves supporting independent living skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders.? What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will support service users to maximise their financial security and independence by addressing arrears, maintaining benefit claims, and enabling access to employment, training, and volunteering opportunities. You will ensure organisational strategies, values, and policies are embedded in all aspects of service delivery, while working closely with the local and Senior Management Team to contribute to service development and continuous improvement. You will positively represent the organisation internally and externally, building strong relationships with service users, colleagues, commissioners, and key partners. The role also requires maintaining accurate service user, financial, and service records using organisational systems, supporting monitoring and reporting requirements, and ensuring compliance with all relevant legislation, policies, and procedures. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk , and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Applications Lead - Insurance Systems (Eclipse) Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite) A London Market insurance organisation is seeking an Applications Service Manager with strong Eclipse (Sequel) experience to take ownership of the stability, performance, and vendor-led support of its core insurance platforms. This role sits at the intersection of hands-on application understanding and service oversight. It will suit someone who is comfortable operating at system level within Eclipse, understanding how the platform behaves, where issues arise, and how to challenge vendors effectively, while also coordinating support and delivery across multiple third parties. The Opportunity You will be responsible for the day-to-day operational health of business-critical underwriting and claims applications, with Eclipse (Sequel) at the centre of the estate. The role combines technical application ownership with vendor and service management, requiring confidence in incident investigation, release coordination, and system stability rather than purely process-driven ITSM. You will work closely with internal stakeholders, delivery leads, and offshore vendors to ensure incidents are resolved accurately, releases are controlled, and environments remain stable and secure. Key Responsibilities * Own operational support for Eclipse (Sequel) insurance applications across underwriting and claims. * Act as the technical escalation point for complex incidents, investigating issues at application, database, and integration level before engaging vendors. * Use SQL to interrogate data, validate incidents, confirm fixes, and support root cause analysis. * Coordinate incident, problem, and change activities across internal teams and third-party suppliers, ensuring accountability through to resolution. * Oversee application releases and fixes, working with vendors and delivery teams via Azure DevOps or similar tooling. * Validate vendor outputs, challenge root cause analysis where required, and ensure corrective actions are completed. * Maintain service readiness for audits, DR testing, and regulatory requirements. * Apply ITIL-aligned practices pragmatically to ensure service stability rather than process overhead. What We're Looking For * Proven experience supporting Eclipse (Sequel) within a London Market, specialty insurance, or reinsurance environment. * Strong understanding of policy and claims systems and how they operate at system level. * Practical experience using SQL to support application troubleshooting and data validation. * Experience working with offshore or third-party vendors in an application support or service ownership capacity. * Familiarity with release management, incident management, and service tooling such as ServiceNow and Azure DevOps. * Confidence engaging in technical discussions with developers, vendors, and infrastructure teams, without needing to be a hands-on developer. What Will Set You Apart * Deep familiarity with Eclipse configuration, data structures, batch processes, or integrations. * Experience supporting business-critical insurance platforms where system stability is paramount. * A track record of improving service quality by combining technical understanding with effective vendor management. * Ability to balance reactive incident ownership with proactive service and stability improvements. Why Join This is an opportunity to lead core insurance systems within a modern, product-aligned technology environment. You'll play a central role in keeping critical platforms running smoothly while working closely with delivery teams and vendors to continuously improve how applications support the business. We are still considering candidates prior to the new year so apply now following the link.

As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service. You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service. We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines. The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am – 8pm one day). Main responsibilities • · Oversee clinical caseloads of clinical staff and report findings in management meetings as requested., • · Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision., • · Ensure that the fidelity of treatment across the service is upheld and any issues reported, • · Ensure the consistency of supervision decisions across the service and to escalate any reported problems, • · Ensure that staff are regularly informed of any chances to service policies and adhere to protocols., • · Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client’s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required., • · Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office., • · Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P’s and ICB commissioners and other meetings as needed., • · Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required., • · Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc., • · Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed., • Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates., • · Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats., • · Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring., • · Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services., • · To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health., • · Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes., • · Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory., • · Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service., • · Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines., • · Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate. Education/Qualifications Essential * Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course. * Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process. * Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required. * Significant experience of working within primary care psychology and/ or Talking Therapy service * Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors. * Experience of exercising full clinical responsibility for patients’ psychological care and treatment, both as a clinician, supervisor and team coordinator. * Experience of work in a multi -cultural setting, including working with interpreters. * Managerial experience and experience in leading a team of therapists and counsellors * Evidence of continuing professional development. Desirable * Managerial qualification * Experience of teaching prequalification psychological therapists and other NHS staff. * Knowledge of key service development issues including mental health and primary care mental health/ IAPT * Counselling, EMDR and top up LTC training Skills and Abilities Essential * Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving. * Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse. * Computer literate, able to use Word and Excel, ability to use of IAPTus

Full Time or Part Time Hybrid - Farringdon, London/Home-based Closing Date: 19 February 2026 Save the Children UK is looking for a specialist in wasting treatment and prevention programming to join us as a Senior Nutrition Adviser (maternity cover) in our Hunger, Nutrition & Livelihoods team within our Global Impact group. In this role, you will provide high-level technical leadership, supporting both ongoing programmes and new innovations, guiding the strategic direction and quality of nutrition programmes, and working with country offices to deliver high-quality, evidence-based interventions that improve outcomes for children globally. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team Working as part of the Global Impact group, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work. The Hunger, Nutrition & Livelihoods Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by inequality, and prioritising locally led efforts for lasting change. About the role The Senior Nutrition Adviser is an exciting position leading Save the Children UK's work on the prevention and treatment of child wasting/acute malnutrition, providing leadership across the movement on complex assignments and projects, and contributing to overall strategy and policies. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals on child wasting / acute malnutrition. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. In this role, you will: · Provide senior technical leadership on the prevention and treatment of child wasting / acute malnutrition, supporting high-quality programme design, implementation, monitoring, evaluation and learning across country offices and the wider movement · Ensure nutrition strategies and programmes are informed by the latest research, scientific evidence and learning, and that this evidence is effectively translated into policy and practice · Deliver high-level, tailored technical support to country offices managing complex nutrition programmes, both remotely and through in-country engagement · Lead the development, adaptation and use of evidence-based nutrition standards, guidance, tools and technical positions aligned with global best practice · Support the design and delivery of large-scale, high-impact nutrition programmes, ensuring alignment with organisational strategy, national policies and international standards · Represent Save the Children as a technical expert on child wasting and nutrition in global forums, technical working groups, partnerships and sector networks · Build and sustain strong relationships with donors, academic institutions, research partners and technical agencies to strengthen learning, influence and impact · Contribute to resource mobilisation through donor engagement, development of high-quality concept notes and funding proposals, and support to partnership strategies · Strengthen collaboration, innovation and learning across multidisciplinary teams and technical communities of practice · Build organisational nutrition capacity through mentoring, coaching and inclusive leadership, championing equality, inclusion and impact in all aspects of the work About you To be successful, it is important that you have: · Significant experience in programming and evidence generation on the treatment of child wasting · Experience working on the prevention of child wasting, including good understanding of the issue of post-treatment relapse · Substantial experience designing, leading and managing large-scale nutrition programmes in an international development context, including the treatment and prevention of child wasting · Awareness and ideally experience of approaches for the economic evaluation of prevention and treatment of child wasting / acute malnutrition · Able to strengthen evidence and learning uptake through analysis and collaboration · Able to support development of strategies to influence key stakeholders (partners, donors, policy makers) in the prevention and treatment of child wasting · Strong strategic, analytical and conceptual skills, with the ability to apply evidence to influence policy and practice at a senior level · Proven ability to build and sustain effective international partnerships, and to influence senior decision-makers, donors and policy stakeholders · Successful track record in developing high-value funding proposals, with strong monitoring, evaluation and learning approaches, budget oversight, grant management and donor reporting · Highly collaborative leader with strong interpersonal skills, able to convene diverse stakeholders, coach others and work through teams to deliver impact · Ideally an Internationally recognised postgraduate qualification in nutrition or a related field (e.g. MSc Public Health, Nutrition, or equivalent Please Note: We're happy to consider flexible working arrangements and welcome applications for this role on either a full-time or part-time basis. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Job title: Membership Manager Reports to: Senior Manager, Team and Operations Salary: £38,000 to £42,000 dependent on experience Hours of work: Full time Location: This role is office based located near Russell Square and Chancery Lane, London RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world. The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness. The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach. Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary. The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time. The role • Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs, • Analyse, identify and develop plans to optimise member journeys, • Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets, • Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications, • Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success, • Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy, • Support the Senior Manager with leading our CRM (CiviCRM) development work, • Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications, • Collaborate with department Managers to increase membership recruitment within their stakeholder groups, • Develop and oversee communication templates for members, and ensure these are kept up to date, • Keep up to date with best practice in membership management, • Ensure the RSTMH website, journals, materials and other channels have up to date membership information, • Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies, • Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals, • Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns, • Represent RSTMH at relevant events to promote membership and track success of these activities, • Passion and commitment to the work and goals of the Society, • At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns, • Experience of working in a learned society or membership organisation, • At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable), • Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition., • Experience of creating compelling messages to different audiences, • Highly organised, with ability to self-plan and prioritise workloads, • Ability to communicate technical details to non-technical people, • Experience of using social media in a professional capacity, • An understanding of current and emerging membership and marketing trends, • A solid understanding of relationship building and how to create a compelling membership journey, • Excellent oral, copywriting and communication skills, • Effective decision-making skills, • Self-starter, able to work proactively and think ahead, • Strong relationship builder, • Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction, • High degree of integrity and professional credibility, • Good team player, with an understanding of the challenges of working in a small team, • Resilience under pressure, • Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us. N.B. Applications submitted without a supporting statement may not be considered. No agencies please.

Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager. Full-time | £34,000 per annum The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive. As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards. This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments. About You Essential skills and experience: • Level 3 qualification (or above) in Playwork, Early Years, or a related field., • Minimum of three years’ experience working directly with children aged 4–11., • Strong understanding of EYFS and Ofsted requirements., • Experience planning and delivering engaging, age-appropriate play activities., • Confident leading active, outdoor or adventure-based play., • Sound understanding of safeguarding and child protection., • Excellent communication and team leadership skills., • Experience supporting children with additional needs or from diverse backgrounds., • Experience supervising others or managing volunteers., • Knowledge of current issues affecting children and families. If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you. For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

JOB PURPOSE The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance. They are responsible for: Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring: * Service users have a safe and welcoming place to access and work towards positive change. * That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring. * That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions. * That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services * Ensuring the service meets best practice requirements. * Managing, leading, motivating and developing the staff team. * Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community. * Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users. * Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis. * Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users. MAIN TASKS Care and Support of Service Users * Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning. * Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system. * Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld. * Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs. * Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies. To Lead and Manage a Team * Providing leadership and day to day management & supervision of a team of Resettlement Workers * Management of Resettlement Team staff rota. * Taking the lead in recruitment and selection of new staff and volunteers to the team. * Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values. * Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly. * Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary. * Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal. * Managing the rota and workload of the team to ensure that adequate cover is provided at all times. * Ensuring the health and safety of team members. * Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives. * Operating The Passage’s disciplinary and grievance procedures where necessary. Resource Centre Management Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through: * Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement. * Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity. * Prompt follow up of maintenance issues. * Liaison with the Facilities Team to ensure provision of quality and seamless service management. * Processing and responding promptly and objectively to complaints from service users and other agencies as required. * Ensuring property related risk management and assessment procedures are followed by all team members. Networking, Liaison and Resource-building * To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate. * To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored * To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector. Information Management * Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR). * Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities. * Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required. * Participating in the production of promotional information in relation to The Passage’s services. * Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery. * Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve. Finance * To liaise with the Finance team in the preparation of project budgets. * To monitor the service’s income and expenditure in line with the budget. * To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations. GENERAL RESPONSIBILITIES * To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients. * To adhere to The Passage’s Policies and Procedures at all times. * To provide or arrange cover for other members of the team and division as necessary. * Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development. * To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. * Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff * Attend and participate in internal & external divisional and team meetings and other forums as required. * To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults. * In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. * To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage. * Undertake any other duties that may be required which are commensurate with the role or organisational requirements. This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.

18 month contract Fully remote Description Critical Situation Manager required to join a team that leads the response to high priority customer escalations/incidents. The team operates globally, ensuring consistent, high quality management of business critical incidents for strategic enterprise customers. The role ensures rapid resolution, maintains executive level communication, and contributes to continuous improvement of the global critical situations process. This position requires excellence in communication, stakeholder management, and cross team coordination. Candidates must be citizens of the UK, USA, Canada, Australia, or New Zealand and must be based in the UK. Key Responsibilities Critical Situation Ownership Lead and manage critical customer escalations, ensuring adherence to the critical situations process. Drive timely, accurate communication and provide clear incident ownership. Coordinate technical and non technical teams to accelerate issue resolution. Visibility & Escalation Management Provide internal visibility for complex, mission critical, or politically sensitive incidents. Identify systemic issues and escalate them to the appropriate engineering, process, or leadership groups. Cross Group Communication & Leadership Engage confidently with customer and partner stakeholders, including senior executives. Mentor internal support teams to ensure consistent, high quality execution of the critical situations process. Required Experience, Skills and Qualifications Strong written and verbal communication skills. Demonstrated Experience in a customer facing or escalation focused role. A background in incident management, customer success and or service delivery. Strong problem solving, negotiation, and stakeholder management abilities. Ability to communicate assertively and effectively across all management levels. Proven Experience managing complex escalations across multiple teams. Strong collaboration skills with the ability to influence across functions. Highly organized, action oriented, and capable of driving critical issues to resolution. Broad understanding of Microsoft technologies (deep technical expertise not required). Skills • Incident management, • Major incident, • Azure, • Windows Location: London, United Kingdom Rate/Salary: .00 GBP Yearly Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

The Payroll Coordinator plays a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our circa 700-strong workforce. Reporting to the Payroll Manager, this role provides hands-on payroll administration, ensures data accuracy and works closely with colleagues, managers, HR, Finance and our outsourced payroll bureau to maintain excellent payroll standards. The Payroll Coordinator will be responsible for processing payroll changes, maintaining payroll records, preparing data uploads, undertaking checks and reconciliations and providing responsive support to employee queries. This position is ideal for someone with strong attention to detail, excellent organisational skills, and a commitment to delivering a high-quality payroll experience. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: • 28 days of annual leave (plus 8 days paid public holidays) per year, • Discounted gym membership and cycle to work schemes, • Employee Assistance Programme and access to Wellbeing Resources, • Generous pension contributions - up to 10% employer contribution, • Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year, • Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 22nd February 2026 All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interview Date(s): To be confirmed For full details on the role, please download the recruitment pack.

Are you someone who... * ...wakes up motivated to use your fundraising expertise to solve some of the world's most pressing issues: climate change, food security, and public health? * ...is energised by the challenge of building a high-value donor pipeline from the ground up? * ...is a strategic connector, adept at building genuine relationships with donors? If this sounds like you, we’d love you to apply for our Philanthropy Manager role at ProVeg UK. Role Summary Our fast-growing team at ProVeg UK has ambitious targets for the coming years, and we need innovative, entrepreneurial thinkers to help us reach them for 2026 and beyond. The primary focus of this role is to establish and lead our UK mid-major level (HNWI) donor function alongside our Co-Executive Director. We have a successful track record with Trusts and Foundations (T&F) and are now looking to cultivate a diverse portfolio of funders who are accelerating the transition to a sustainable food system, tackling climate change, and ensuring the food we eat is good for all. You will be the architect of this new HNWI income stream - researching, qualifying, and securing transformational gifts from scratch. While philanthropy experience is essential for this role, you will also collaborate with our Development Manager to oversee our established T&F portfolio. We are predominantly seeking strong philanthropy specialists and are happy to provide training on grant applications where needed. This is a pivotal role for someone looking to lead on a high-impact fundraising strategy and help secure the vital resources needed for our continued success. You will be a champion for our mission, able to think creatively about how to attract interest across sectors and translate the impact of our work to speak to a range of audiences. Job details * Working hours: Part-time (28 hours per week over 4 days, i.e. 0.8 FTE) * Contract duration: 2 year fixed contract, with possibility to extend * Location: Remote within the UK * Salary: £40,000 – £42,000 per year for 1.0 FTE (pro-rata’d to working hours) * Reports to: Co-Executive Director UK * Start date: ASAP * Application deadline: March 2nd Responsibilities * Establish the HNWI Pipeline by leading the proactive research and identification of new UK-based major donors. You will manage the full prospect lifecycle, from cold outreach and initial "discovery" meetings to the final ask and bespoke stewardship. * Conceptualise, launch, and manage a new donor circle (e.g., an 'Impact Club') to create a structured engagement programme for mid to high-level supporters alongside the Co-Executive Director. * Co-develop a creative 3-year fundraising strategy and set actionable annual and quarterly objectives. * Plan, facilitate, and manage events, including the coordination and delivery of roundtable discussions or multi-participant meetings, ensuring effective engagement, smooth logistics, and clear outcomes. * Create compelling, tailored cases for support and impact reports that translate ProVeg’s data into visionary narratives that resonate with wealthy philanthropists. * Brief and support the Co-Executive Directors and Trustees for high-level meetings, ensuring they are positioned effectively to close significant gifts. * Maintain accurate and timely records of all donor interactions, communications, and commitments within our HubSpot system, which we use to manage and track our relationship pipelines and fundraising progress. * Collaborate with the Development Manager to maintain our existing T&F relationships, ensuring high-quality grant applications, reporting, and compliance are met. * Travel in and around London and other major cities in the UK to network with potential donors and represent the organisation Qualifications Essential: * You bring 3+ years of philanthropy/fundraising experience, ideally within an NGO or a related field. * You possess demonstrable experience in identifying and opening doors to new HNWI prospects rather than just managing an inherited portfolio. * You are a skilled verbal communicator with the ability to lead virtual and in-person meetings with gravitas, communicating ProVeg UKs work with donors and partners in inspiring, creative, and persuasive ways. * You possess excellent written communication skills to write inspiring, persuasive content. * You bring an entrepreneurial mindset, and can think creatively to find new solutions to challenges. * You are a competent project manager, able to meet deadlines and manage a varied and fast-paced workload. * You display the ability to network effectively and represent ProVeg with a wide range of stakeholders, nurturing and cultivating relationships into long-term, mutually-beneficial partnerships. * You have a genuine passion for ProVeg’s mission and the ability to travel within the UK for donor engagement. * You are able and willing to travel within the UK and represent the organisation at donor meetings and other related events Preferred: * You possess knowledge of the plant-based food sector or environmental philanthropy. * You have acquired solid experience using HubSpot (or a similar CRM) for pipeline management. * You demonstrate experience in (or a strong aptitude for) writing successful funding proposals for T&Fs. Benefits of working with ProVeg * A strong organisational focus on personal development, with a designated training budget. * Provision of a work laptop. * Flexible, trust-based working arrangements and home-office arrangements. * Career development support. * Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription * We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world. * Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays) * Enhanced maternity, paternity, shared parental, and adoption pay. * Employee Assistance Programme including counselling * Access to 24/7 virtual GP Service * Access to the Wisdom app with exclusive perks and discounts * Compassionate animal companion leave * And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet! About ProVeg International ProVeg International works to accelerate the transition to a sustainable global food system by making plant-rich foods and alternative proteins more accessible and appealing. ProVeg engages with all relevant stakeholders to create a world where the food we eat is good for all people, animals, and our planet. ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. ProVeg creates global impact, with offices in 14 countries across five continents and more than 250 employees. Diversity Statement ProVeg is committed to equal opportunity in employment for all, regardless of migration history and nationality, religion, skin colour, gender, age, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People from the Global Majority, women, people with disabilities, members of LGBTQIA+ communities, older adults, neurodivergent people, refugees, and people living with HIV are explicitly encouraged to apply. In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment. In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.

We are recruiting for an experienced Interim HR Payroll Manager to join our non-profit client on an 18-month fixed term contract. This is a key role reporting directly to the HR Director, with responsibility for reviewing and enhancing payroll processes, managing the external payroll provider, and ensuring the delivery of a high-quality, accurate payroll service. This role is based in London with a hybrid working pattern of 50% office attendance and an immediate start. • Review and improve payroll processes, workflows, and governance, • Manage the relationship with the external payroll provider, ensuring service excellence, • Support and implement payroll system improvements and process efficiencies, • Produce accurate payroll reports and carry out detailed data analysis, • Oversee robust quality assurance of all payroll administration and documentation, • Lead payroll-related projects, including process redesign and system updates, • Strong HR payroll management experience within a complex or fast-paced environment, • A track record of improving processes and identifying efficiencies, • Experience managing third-party payroll providers, • Excellent analytical skills with exceptional attention to detail

Hi, MS Dynamics Architect FTE - Permanent London, UK (Hybrid) Note: Looking for candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IDVA - Harmful Practices to play a pivotal role in our Domestic Abuse and Sexual Violence Support Services in Newham, London Sounds great, what will I be doing? This role, open to female applicants only under Section 7(2) (b & e) of the Sex Discrimination Act 1975, involves delivering advocacy and intensive support services to all genders and non-binary survivors of domestic abuse, particularly those experiencing harmful practices. The post holder will work across hospital, healthcare, and community settings, acting as a single point of access for survivors at all risk levels. Key responsibilities include conducting DASH risk assessments, developing individual safety and support plans, providing crisis intervention, and ensuring high-risk survivors are represented through the MARAC process. The role also requires close collaboration with healthcare professionals, supporting them in managing disclosures, and ensuring survivors are connected to legal, housing, and welfare support as needed. The advocate will play a vital role in improving outcomes for survivors, aiming to increase their safety, confidence, and quality of life. They will develop and review person-centred support plans, make safeguarding referrals, and attend relevant forums and committees. Accurate case recording, participation in supervision and training, and engagement in service co-production with survivors are essential components of the role. As a representative of Hestia, the postholder will maintain strong multi-agency partnerships, uphold service standards and confidentiality, and embody Hestia's values in all aspects of their work. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: The ideal candidate will have extensive experience supporting survivors of domestic abuse and gender-based violence, with specific expertise in addressing harmful practices. This includes experience in risk assessment, developing safety and support plans, working within multi-agency settings, and delivering specialist domestic abuse training to professionals, particularly in healthcare environments. The candidate should also have a strong background in service user involvement and co-production, demonstrate the ability to remain calm and resilient under pressure, and be proficient in using computer-based systems for accurate case recording. In terms of skills and knowledge, the candidate must possess a deep understanding of the impact of domestic abuse and harmful practices on survivors and their children, as well as the legal, housing, and welfare systems relevant to their needs. They should be capable of working non-judgmentally and in an empowering way, have a strong grasp of safeguarding protocols, and experience in the MARAC process. Additionally, they must demonstrate excellent communication, interpersonal, and time management skills, and the ability to evaluate training impact and apply learning to improve service delivery. When will I be working? This is a part time role, you will be required to work 4 days per week between the hours of 10am - 4.20pm Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter. Role Overview We are looking for a Senior Performance Tester to deliver hands-on load and performance testing across large-scale digital services and Back End applications, with experience of working with cloud-based distributed services. This is a technical, delivery-focused role operating in structured and governed environments where performance, resilience, and scalability are critical to service success. Key Responsibilities * Design and execute load, stress, volume, soak, and scalability tests * Analyse performance results, logs, and system metrics to identify bottlenecks * Gather and Validate performance NFRs, volumetrics, and capacity assumptions * Prepare and maintain performance test scripts and execution runbooks * Execute tests in cloud-hosted (AWS) non-production environments * Raise performance defects with clear technical evidence * Support CI/CD integration for performance testing where required * Contribute to test reports, defect triage, and test completion evidence * Work closely with developers, architects, platform, and operations teams Essential Skills & Experience * Strong experience in performance testing of enterprise systems * Hands-on delivery using tools such as JMeter, Gatling, LoadRunner, k6 (or equivalent) * Solid understanding of: * APIs, HTTP, databases, messaging, caching * Backend and distributed system performance characteristics * Experience analysing logs and monitoring data * Familiarity with Agile and hybrid delivery models * Experience working in regulated or high-assurance environments Desirable * Experience with APM tools (eg Dynatrace, AppDynamics, Elastic Search with Kibana/Grafana across digital services ) * Public-sector or large programme delivery experience * Familiarity with GDS Scope & Accountability * Responsible for hands-on performance test design and execution * Owns quality and accuracy of assigned test artefacts and results * Contributes analysis and recommendations but does not hold final assurance authority * Works under the direction of a Lead Performance Tester or Test Manager * Accountable for timely delivery of agreed performance testing activities Our Commitment to Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from underrepresented communities, and those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.

Floor Manager – Up to £45,000 The Role: A rapidly growing leader in London’s vibrant socialising scene is looking for a Floor Manager to lead the front-of-house team at one of its flagship venues. This is a hands-on, service-focused role, perfect for someone eager to develop their leadership skills and progress towards a Venue Manager position. What You’ll Do: • Lead the FOH team 90–95% of the time on the floor, ensuring smooth service and exceptional guest experiences, • Support the Senior Management team in overseeing daily operations, including team management, service standards, and event delivery, • Motivate, coach, and develop your team to maintain high performance and morale, • Be the face of the venue on the floor, building strong relationships with guests and creating memorable experiences, • Assist with operational planning and execution, helping drive efficiency and consistency, • Grow into a Venue Manager role, taking on increasing responsibility as you gain experience What We’re Looking For: • Proven experience in a floor/FOH management role within premium bars, restaurants, or high-volume hospitality venues, • Passion for service excellence and leading a team on the floor, • Energetic, personable, and confident in guest-facing interactions, • Ambitious, eager to progress to a Venue Manager role and grow with the business, • Strong organisational and communication skills If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666

Transport Coordinator Wimbledon | Full-time We are seeking a Transport Coordinator to join our Transport team based in Wimbledon. This role will support the Assistant Transport Manager in the effective day-to-day operation of the department, ensuring high standards of service delivery, operational efficiency, and customer satisfaction. The successful candidate will act as a key point of contact for drivers, porters, internal stakeholders, and clients, coordinating transport activities and resolving operational issues in a timely and professional manner. Key Responsibilities • Support and deputise for the Assistant Transport Manager as required, • Act as the primary daily point of contact for drivers and porters, • Coordinate deliveries and collections to ensure timely and efficient service, • Manage client enquiries and requests via telephone and email, • Resolve customer and operational issues in line with internal procedures, • Create and process purchase orders for vehicle maintenance, couriers, and agency labour, • Undertake general administrative duties to support the Transport function, • Monitor workflows and ensure systems and processes are consistently followed, • Deliver a professional service to clients while managing internal challenges effectively Skills & Competencies: • Excellent verbal and written communication skills, • Strong organisational and time management abilities, • High level of attention to detail with the ability to anticipate potential issues, • Ability to prioritise and manage multiple tasks in a fast-paced environment, • IT literate with the ability to adapt to new systems, • Calm, professional, and customer-focused approach Behavioural Competencies: • Adaptability and flexibility in a changing operational environment, • Sound judgement and decision-making capability, • Strong relationship management and stakeholder engagement skills, • Resilience and composure under pressure, • Proactive and solutions-oriented mindset, • Ability to work collaboratively within a team Health & Safety Responsibilities: • Comply with all health and safety policies, procedures, and instructions, • Take reasonable care for personal safety and the safety of others, • Maintain a safe, clean, and orderly working environment, • Act as a role model for safe working practices Additional Information: • A full, clean driving licence is required, • The role requires flexibility, including early weekday starts, weekend on-call and on-site work

Space Booking Manager (Eptura (Condeco) Engage System) Location: 80 Frenchurch St, London EC3M 4BY (Hybrid) Job Type: Full‑time Job Overview We are seeking a proactive and highly organised Space Booking Manager to oversee the day‑to‑day operation of our Eptura Engage Space Booking System. In this role, you will ensure the platform functions smoothly, maintain accurate workspace data, and provide exceptional support to colleagues across the business—especially our VIP PA community. You will act as the primary liaison with Eptura, manage system configuration, troubleshoot issues, and support wider workplace operations through reporting and insights. Key Responsibilities • System Ownership & Administration, • Fully manage daily maintenance and upkeep of the Engage system., • Configure system settings, including floorplans, space data, assets, booking rules, and user permissions., • Ensure digital workspace data reflects physical changes within the office., • Act as the main point of contact with Eptura, staying informed about updates, enhancements, or system issues., • Provide user insights and feedback to Eptura to support ongoing improvements. User & Stakeholder Support • Provide first‑line support for all Engage‑related queries such as access issues, booking conflicts, and system troubleshooting., • Build strong, supportive working relationships with VIP PAs and senior stakeholders., • Collaborate effectively with catering, reception, AV, and Workplace Concierge teams., • Maintain high levels of professionalism and responsiveness at all times. Issue Resolution & Continuous Improvement • Log bugs and technical issues with Eptura Support and follow them through to resolution., • Identify trends in recurring issues and escalate them appropriately., • Suggest improvements to processes or configurations to enhance user experience and system performance. Reporting & Data Management • Support the Workplace Concierge and relevant stakeholders with reporting, data extraction, and insights from Engage., • Ensure accuracy, consistency, and timely delivery of all reports. Training & Communication • Deliver engaging training and system guidance to stakeholders, with a focus on PA and EA teams., • Communicate system changes, updates, and known issues clearly and effectively. What We're Looking For • Minimum 12 months' experience working with Engage or a similar booking/workplace management platform., • Strong communication and interpersonal skills, confident working with senior users., • Patient, empathetic approach to user support and problem‑, • Analytical mindset with the ability to recognise patterns and recurring issues., • Experience extracting data and generating reports from booking systems., • Ability to work independently, prioritising tasks effectively., • Understanding of broader workplace and office service operations. Working Pattern • Flexible hybrid working model., • Success Measures, • Higher user satisfaction and fewer booking‑related issues., • Quick and effective resolution of system problems., • Strong, proactive engagement with Eptura Support., • Timely and accurate delivery of system reports and data insights.

Driving innovation in learning design. Working with a vibrant, diverse team. Unlocking talent at some of the best-known brands, globally. Sound appealing? We are looking for a highly creative Design Manager, someone obsessed with learning and helping people think differently, to join our growing team at The Smarty Train. Can you create unique, dynamic and immersive learning experiences in virtual, face-to-face and digital formats? Do you want to help bring to life global learning journeys? Graduate programmes? Executive events? Pioneering training interventions? Then keep reading. With an exciting new office, regular socials & wellbeing initiatives, free snacks, a dog-friendly space, and hybrid working, we’ve got it all! What would you do in this key role? Here’s a snapshot; • Design high-impact learning experiences – for Early Talent through to leadership - using behavioural science, learning science and human-centred design principles for both virtual and in-person formats, • Develop detailed session designs, including learning content and production requirements, • Critically evaluate design concepts to ensure alignment with learning outcomes, constraints and client needs, • Create learning materials - physical, digital and e-learning assets - with support from the Creative Team, • Lead low-to-mid-complexity projects and contribute significantly to high-complexity design work, • Manage workload and team coordination across multiple client projects with flexibility and strong organisation, • Master TST’s unique methodology and apply it to different client contexts, • Demonstrate and champion TST’s values in day-to-day work, • Build and maintain strong working relationships with clients and key stakeholders, • Support business development activities across the team, including proposals, RFP responses and sales-related tasks, • Understand chargeability, profitability and commercial drivers to ensure efficient and effective client service, • Stay informed on industry trends, market developments and emerging best practices, • Contribute to internal training and capability building across the TST team You’ll thrive in this role if you have… • Strong consulting capability, including structured thinking, clear problem framing and the ability to guide clients through complexity, • Proven ability to build and maintain positive, trusted relationships with clients and stakeholders, • Analytical mindset with the ability to contribute to complex problem solving, • Ability to bring fresh ideas, insights and expertise to a fast-paced, evolving environment, • Able to stay calm under pressure and manage multiple priorities with a self-directed, organised approach, • High-quality communication and collaboration skills, • Strong attention to detail, • Creative thinker who can generate new approaches and solutions You’ll bring this fantastic experience…. • Proven experience designing immersive or experiential learning interventions, with the ability to shape strategic learning approaches, • Demonstrated ability to craft high‑quality written content for diverse audiences, including senior stakeholders and clients, • Track record of building, managing and deepening client relationships, acting as a trusted advisor throughout project delivery, • Applied understanding of learning and behavioural science principles, with the ability to integrate them into learning design and recommendations, • Strong background in the L&D or Talent Development space or similar This role could be a great fit if you…. • Are obsessed with learning and helping people to think differently, • Understand how to utilise the outputs of user research and account for them in the design of learning experiences, • Love writing and telling inspirational stories with science and facts, • Have a growth mindset and aptitude for strategic thinking, • Mix analytical thinking with creative flair, • Have a clear eye for detail, • Are self-driven and motivated If you would like to hear more about this exciting role, please get in touch for the full job description, or submit your CV and cover letter to Location: London Bridge area SE1/Hybrid Contract duration: Permanent Employment Type: Full-time Salary: £42k per annum Benefits include: • Private healthcare including dental cover, • Enhanced maternity and paternity pay, • Performance related bonus, • Employee referral scheme, • Life insurance, • Workplace pension, • 25 days annual leave plus bank hols, long service award up to 5 days, and option to purchase additional annual leave, • Bank holiday swap option, • Additional day off on birthday, • Volunteering days, • Employee Assistance Programme (EAP) including GP appointments 24/7., • Learning Allowance e.g., for use on books/subscriptions/podcasts, • A wide variety of wellbeing and social activities

Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter. Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here. Our role As the Senior Paid & Endemic Media Exec you will play a leading role in the establishment, management and optimisation of integrated media campaigns for healthcare clients across biddable channels (search, social, programmatic/CTV) and endemic environments (HCP publishers, journals, medical networks). You will demonstrate deep knowledge of the healthcare media landscape to deliver client objectives, sharing that knowledge with the team to support and develop junior members. By proactively evaluating partner performance and each investment solution, you will lead the purchase and management of campaigns, guiding clients and the wider agency on best practice so budgets are invested efficiently and effectively. Unlike many market roles that split paid performance from publisher buying, this unified remit gives you end-to-end ownership—strategy, trading and optimisation—so learnings compound and value grows across both ecosystems. What you can expect to be doing: • Work with media planning team to research the most effective solutions and mediums to reach and engage target audiences, • Share paid media recommendations, specifications and best practices with the account and creative teams to utilise buys most effectively, • Work alongside the Paid Media Manager to communicate media requirements to partners, establish rates, availability, negotiate prices and favourable packages, • Maintaining contact with partners, ensuring statistics and delivery figures are up to date, • Manage all campaign delivery issues, • Attend meetings with clients in order to report on campaign strategies and results, • Analyse the effectiveness of the campaign and use this data to inform future campaigns This role could be a great fit for you if: • You have 1.5+ years’ experience in a media agency setting ideally paid media, • Ability to work across multiple teams and projects, • Ideally some healthcare experience, • Ability to take on administrative tasks What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service, • Option to buy, carry or sell holidays, • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave, pay and return to work benefit scheme, • Extensive L&D support, • Sabbatical opportunities, • Season ticket interest free loans for travel, • Cycle to work scheme, • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more, • +Medicash healthcare benefit, • 24/7 access to a free, confidential and independent Employee Assistance Programme Get in touch to find out how we can make an impact that matters together.

Package: £70,000.00 (Nego) + Bonus + Benefits Location: London, UK Job Type: US Tax Manager - Individual Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a US Tax Manager to strengthen their team in London. Applicants with previous experience dealing with High Net Worth Individuals who have US reporting needs would be ideal. The Role The US Tax Manager will be responsible for but not limited to the following: • Caring for your own national and international client portfolio regarding US individual taxation;, • Maintaining strong industry knowledge including keeping up to date with any relevant changes to the law and the latest trends;, • Carrying out client satisfaction surveys to ensure high standards are maintained;, • Assisting with the service delivery of technology tools;, • Identify up-selling and cross-selling opportunities., • Leads, develops and nurtures colleagues to support their future growth. The Person: The successful candidate will have previous experience of dealing with US individual tax and the associated issues. Applicants will be educated to degree level (or equivalent); any additional tax qualifications would be desirable but are not essential. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

Assistant Manager US Fast-Casual Brand | UK Dark Kitchen Launch Location: UK (Dark Kitchen – Delivery Led) Sector: QSR / Fast Casual About the brand CORELevate as working with a well-established US fast-casual brand, founded in 2006 and recognised for its bold Eastern Mediterranean-inspired flavours and commitment to fresh, wholesome food. The menu features fully customisable bowls, salads, and pitas, built with vibrant spices, house-made proteins, fresh vegetables, grains, and flavour-forward sauces. As part of its international growth strategy, The brand is launching in the UK via a delivery-first dark kitchen model, with a clear roadmap toward opening high-street flagship locations. This is a rare opportunity to join a proven US brand at the very start of its UK journey. The Role As Assistant Manager, you’ll play a key role in supporting the General Manager in running day-to-day operations of the dark kitchen. You’ll take responsibility for leading shifts, supporting and developing the team, and ensuring standards are consistently met across food quality, service, and compliance. This is a hands-on leadership role, ideal for someone with strong QSR or fast-casual experience who is ready to step into a senior operational position and grow with an expanding brand. Key Responsibilities • Support the General Manager: Assist in the day-to-day running of the kitchen, stepping in as the senior manager on shift when required, • Shift Leadership: Lead busy delivery-led shifts, ensuring speed, accuracy, quality, and team engagement, • Team Coaching & Development: Support onboarding, training, and coaching of team members across all stations, • Operational Standards: Ensure all opening, closing, and mid-shift checks are completed correctly, • Food Safety & Compliance: Maintain high standards of food safety, hygiene, and health & safety in line with UK regulations, • Quality & Consistency: Ensure food is prepared and presented to brand standards at all times, • Problem Solving: Proactively manage operational issues, escalating where appropriate, • Stock & Prep Support: Assist with stock control, prep planning, and waste management, • Brand Representation: Act as a role model for the brands culture, values, and standards as the brand establishes itself in the UK What We’re Looking For • Experience as an Assistant Manager, Supervisor, or Senior Shift Leader in QSR, fast casual, or dark kitchen environments, • Strong understanding of kitchen operations and delivery-led service models, • Solid knowledge of food safety and health & safety (Level 2 Food Safety required; Level 3 desirable), • Confident, calm leader who can motivate and support teams under pressure, • Organised, proactive, and solutions-focused, • Comfortable working in a fast-paced, high-volume environment, • Flexible to work evenings and weekends, • Ambitious and keen to progress as the business grows Why Join ? • Join an established US brand launching in the UK, • Be part of the founding management team in a dark kitchen start-up phase, • Clear progression into larger, high-street sites as the brand expands, • Genuine development opportunities within a growing international business, • Hands-on role with real influence on standards and culture

Senior Commercial Property Manager Our client is a growing property management company based in London, specialising in the management of commercial (and some residential) property across a range of asset classes. They work with a varied client base including private investors and institutional owners, delivering a high-quality, hands-on management service. Due to continued growth, they are looking to appoint an experienced Senior Commercial Property Manager to take responsibility for a diverse commercial portfolio and play a key role within the business. Role Overview The Senior Commercial Property Manager will be responsible for the day-to-day management of a commercial property portfolio and will act as a trusted point of contact for clients and internal stakeholders. The role involves portfolio oversight, client communication, financial management, and supporting junior team members. This position requires strong technical knowledge, excellent organisational skills, and the ability to operate confidently within a fast-paced and professional environment. Key Responsibilities Portfolio & Client Management • Managing a diverse portfolio of commercial properties across various asset classes, • Building and maintaining strong client relationships, • Preparing and presenting property reports, budgets, performance updates and recommendations, • Overseeing service charge budgets and annual reconciliations, • Monitoring expenditure and overall financial performance of the portfolio, • Carrying out regular site inspections to ensure properties are maintained to a high standard, • Overseeing planned and reactive maintenance, • Managing and reviewing contractor and supplier performance, • Supporting and mentoring junior team members, • Providing regular reporting to Directors on portfolio performance and operational matters, • Identifying opportunities to improve internal systems, processes and service delivery Skills & Experience Required • A minimum of 3 years experience in commercial property management, • Strong client-facing experience, • Experience supporting or mentoring junior staff, • Excellent organisational and workload management skills, • Strong written and verbal communication skills, • Experience using property management software, • MRICS (or working towards) is desirable but not essential Salary, Hours & Location • Salary: £55,000 – £70,000 per annum (depending on experience), • Hours: Monday to Friday, 9:00am – 5:30pm, • Location: Central London

Reporting to: Technical Manager Department: Service Location: South (Surrey, Oxfordshire & Berkshire) / London Area Contract Type: Permanent Employment Type: Full-Time (40hrs p/w) Salary: Competitive + package PURPOSE OF THE ROLE: The purpose of this role is to provide strategic and technical support for fire detection and life safety systems, ensuring all works and documentation meet compliance, safety, and quality standards. The role contributes to the organisation by maintaining high standards of service delivery, supporting engineers and subcontractors, and ensuring the reliable operation of complex fire safety systems across client sites. KEY RESPONSIBILITIES: Strategic / Technical Support • Provide strategic customer and engineer technical support for fire detection and life safety systems., • Review and interpret client requirements, ensuring alignment with BS5839-1 and other relevant standards., • Prepare and manage service remedials, including quotations, mobilisation, and project tracking., • Write task-specific technical RAMS (Risk Assessments and Method Statements) including isolation/reinstatement procedures., • Conduct and document site audits, H&S inspections, and system compliance reviews., • Carry out site surveys and produce detailed technical reports., • Organise, manage, and inspect sub-contractors’ work to ensure quality and compliance., • Review job reports and authorise sign-off following verification of completion and quality standards. Systems and Tools • Utilise fire alarm configuration tools to assist with technical enquiries and RAMS development., • Review cause & effect (C&E) matrixes to ensure correct system operation and configuration. Work Environment 50% office-based and 50% site-based, with flexibility to meet project and client demands. SKILLS, KNOWLEDGE & EXPERIENCE: Technical Skills • In-depth knowledge of Fire Detection Systems in accordance with BS5839-1 (essential) and BS6266 (preferred)., • Proficiency with large networked fire detection systems and associated configuration tools., • Strong ability to write technical RAMS and develop isolation/reinstatement procedures., • Understanding and interpretation of C&E matrixes., • Experience with VESDA, Gas Suppression, Emergency Voice Communication, and Fire Damper systems., • Electrical knowledge to BS7671 (preferred)., • Mechanical systems understanding (preferred)., • Excellent communication and technical writing ability., • Strong organisational and planning skills with attention to detail., • Analytical and problem-solving mindset., • Ability to work independently and collaboratively across multiple teams., • Proven experience in fire alarm systems and life safety compliance., • Recognised fire alarm and suppression system qualifications., • Additional electrical or mechanical qualifications advantageous. PERSON SPECIFICATION: • Collaborative – works effectively with engineers, clients, and subcontractors., • Proactive – anticipates issues and implements preventive actions., • Detail-Oriented – ensures accuracy in compliance, documentation, and technical writing., • Accountable – takes ownership of projects, site audits, and technical deliverables., • Safety-Conscious – promotes and enforces health and safety best practices., • Customer-Focused – maintains professional communication and delivers high-quality service outcomes., • Analytical – able to interpret technical data, identify risks, and propose solutions. PERFORMANCE MEASURES • Compliance Accuracy: Quality and accuracy of compliance reviews and documentation., • RAMS Quality: Technical completeness and clarity of RAMS and procedures produced., • Service Delivery: Timeliness and effectiveness of remedials, mobilisation, and project delivery., • Audit Results: Outcomes of internal and external site and H&S audits., • Customer Satisfaction: Feedback from clients and internal teams., • System Reliability: Reduction in faults, call-backs, and non-compliance issues., • Team Support Effectiveness: Responsiveness and quality of technical support to engineers and subcontractors.

We are seeking an experienced Occupier Facilities Services Manager to promote, mobilise and deliver bespoke Facilities Management (FM) service contracts to occupiers within a commercial property environment. This is a client-facing role with responsibility for end-to-end FM service delivery across occupied floors. The Role You will manage occupier FM contracts covering Cleaning, Security, M&E and Health & Safety, ensuring high service standards, legal compliance and strong client relationships. Acting as a key point of contact for occupiers, you will oversee contractor performance, manage budgets, and ensure all statutory and H&S requirements are met. Key Responsibilities • Promote, mobilise and manage demised FM service contracts with occupiers, • Draft, manage and renew contracts, including variations, • Coordinate ad hoc works with clients and contractors, • Ensure full compliance with Health & Safety legislation and statutory requirements, • Maintain Datastation H&S records, risk assessments and action plans, • Prepare clients for risk assessments, maintaining a target compliance rating of 85%, • Conduct regular floor inspections and quarterly client visits, • Ensure consistently high standards of cleaning, repair and presentation, • Act as first point of contact during emergency situations and coordinate swift resolution, • Monitor contractor performance and address service delivery issues, • Manage client expenditure and approve invoices via Proactis / Elogbooks, • Prepare and implement contingency and absence cover plans, • Provide cover for other Demised Services Managers when required Skills, Knowledge & Experience • Previous experience in a Facilities Manager or similar role, • Strong client relationship and stakeholder management skills, • Experience managing services within agreed budgets, • Sound knowledge of Health & Safety legislation, • IOSH qualification (or working towards); NEBOSH desirable, • Excellent organisational, communication and time-management skills, • Self-motivated, proactive and able to work independently, • Operational supervisory/managerial experience in the commercial sector, • Proficient in Microsoft Word, Excel, PowerPoint and Outlook, • Flexible approach to working patterns

River Cruise Product Development Manager - EUROPE BASED ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY We’re seeking a dynamic and strategic Product Development Manager to design, launch, and continuously refine Trafalgar’s new River Cruise portfolio, creating immersive journeys that bring Trafalgar’s signature connection to people, places, and culture to life on the water. The focus of this role will be on shore experiences, extensions, and optional experiences. It will work closely with other teams responsible for hospitality, onboard entertainment, operations, ship design, and marketing. This is an exciting opportunity to play a pivotal role in shaping a brand-new product line that will redefine how guests experience river cruising, combining Trafalgar’s renowned storytelling and local expertise with the comfort and charm of life aboard a river vessel. In this role, you will own the product vision and lead the end-to-end development of Trafalgar’s River itineraries, from concept and design to launch and ongoing optimization. You’ll collaborate closely with regional teams, operations, marketing, and commercial stakeholders to ensure each journey delivers exceptional guest satisfaction, strong financial performance, and seamless operational execution. KEY RESPONSIBILITIES Product Strategy & Development • Develop the strategic framework and roadmap for Trafalgar River, defining itineraries, inclusions and the guest experience philosophy in alignment with Trafalgar’s brand., • Design and develop a portfolio of river itineraries, including the Rhine, Main Danube and Seine Rivers and others to be added soon, that reflect Trafalgar’s ethos of genuine connection, cultural discovery, and ease of travel., • Lead the creative and commercial development process from concept to launch, covering routing, sailing times, shore experiences, inclusions and day-by-day design., • Partner with marketing and content teams to ensure products are compelling, distinct and market ready., • Partner with Hospitality and Nautical teams to deliver a cohesive guest experience across on-board and on-shore touchpoints, ensuring alignment and collaboration across all three areas., • Undertake ongoing competitive analysis and market research to identify emerging trends and opportunities for differentiation Commercial & Contracting Partnership • Collaborate closely with Tracoin, Uniworld and other contracting teams to identify and secure the right river cruise partners and shore experience suppliers., • Provide clear direction on itinerary structure, inclusions, optional experiences and cost targets to support effective negotiations and margin optimisation., • Work in partnership with Revenue Management, Yield and Commercial teams to inform pricing, deployment, and load factor strategies. Guest Experience & Quality • Define the Trafalgar River shore-based guest experience, including the balance of comfort, connection, and discovery., • Work with Operations to ensure onshore delivery meets Trafalgar’s standards for quality, service and storytelling., • Establish quality assurance processes, guest feedback loops, and continuous improvement frameworks., • Partner with internal training and content teams to brief Cruise Directors, on-board staff and marketing content creators on the product vision. Cross Functional Collaboration • Act as the central bridge between Product, Contracting, Operations, and Marketing for all Trafalgar River initiatives., • Collaborate within Travel Experiences-Tracoin-Operations (TETO) structure to ensure agile delivery and aligned accountability., • Maintain transparent communication with senior stakeholders, providing regular progress updates and risk assessments., • Support brand positioning and readiness for launch through detailed briefing, storytelling, and operational documentation.…. ROLE SUCCESS CRITERIA • Launching new itineraries on new vessels in line with our Value Creation plan that will be competitive, innovative and drive passenger growth., • Modify existing itinerary to drive sales and guest satisfaction., • Demonstrate strong commercial acumen, working with the finance team to model costs, assess ROI, and drive profitable growth., • KPIs on Sales targets and NPS targets will be set with the successful applicant in line with business expectations KEY INDIVIDUAL TRAITS 1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness., 2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., 3. Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo., 4. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment., 5. Curiosity: Driven by lifelong learning, actively seeks new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value., 6. Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals., 7. Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach. YOUR EXPERIENCE AND EXPERTISE • Deep knowledge of (in particular, European) destinations and waterways, including routing, port logistics, and excursion feasibility, • Significant experience in product development or contracting within cruising industry (global experience advantageous), • Proven ability to translate brand identity into guest-centred product design, • Excellent collaboration skills, working effectively across multiple functions and stakeholders, • Exceptional written and verbal communication skills, able to convey clear vision and inspire cross-functional alignment, • Entrepreneurial mindset, motivated by building and scaling a new product category, • Strategic thinker with meticulous attention to operational detail, • High proficiency in Excel for costing, itinerary management, and product tracking, • Creative and culturally curious, with a passion for connecting travellers to the heart of each destination, • Collaborative and approachable, embodying Trafalgar’s warm and human brand spirit, • Committed to responsible tourism and the TTC goal to Make Travel Matter® TRAVEL & OTHER REQUIREMENTS • Work Location: Hybrid (office & remote) - details to be agreed with line manager, • Travel: International travel required

CÉ LA VI London is looking for a dynamic and driven Senior Restaurant Manager to lead our flagship dining destination, drive exceptional hospitality standards, and build a high-performing team in a fast-paced, premium environment. Restaurant General Manager Responsibilities: • Lead and oversee all aspects of restaurant operations, ensuring a seamless and elevated guest experience at all times., • Champion a strong hospitality-led culture, setting the tone through visible leadership and hands-on involvement., • Recruit, develop, motivate, and retain a diverse team, fostering engagement, accountability, and high performance., • Drive service excellence by ensuring consistent delivery of brand standards and effective service recovery when required., • Oversee scheduling, workforce planning, and labour optimisation in line with business needs., • Collaborate closely with Culinary, Bar, Marketing, and Support teams to ensure operational alignment and commercial success., • Manage budgets, cost controls, and financial performance, identifying opportunities to improve profitability., • Ensure full compliance with UK health & safety, food safety, and employment regulations., • Lead training initiatives and performance reviews, supporting continuous development and succession planning. Required Skills and Qualifications: • Bachelor’s degree in Hospitality Management, Business Administration, or a related field., • Minimum 3–5 years of progressive leadership experience in high-end or luxury restaurant environments., • Proven track record of leading large teams and creating a strong service-driven culture., • Exceptional communication, people management, and stakeholder engagement skills., • Strong commercial acumen with experience managing budgets, KPIs, and operational performance., • Deep understanding of guest experience, service recovery, and premium hospitality standards., • Flexibility to work evenings, weekends, and public holidays as required. If you’re passionate about hospitality and ready to take the next step in your career with CÉ LA VI London, we would love to hear from you!

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Senior Procurement Manager – Outsourcing | £Multi-Billion Household Name Brand | £95,000 + 10% Bonus | West London (Hybrid) To apply & learn more please send your CV to Do you possess a strong procurement background within outsourcing, offshoring, third party services or BPO? If so, this Senior Procurement Manager role represents an excellent opportunity to step into a high-impact, strategic senior role within a globally recognised FTSE listed household name brand. Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets. You’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance. This Senior Procurement Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership. Key Responsibilities: • Leading end-to-end sourcing and contract management for Global Outsourced and BPO services., • Managing supplier strategy across onshore, nearshore and offshore delivery models., • Driving major negotiations, commercial strategy, and long-term supplier performance., • Partnering with senior stakeholders across procurement, customer service, commercial and tech., • Identifying opportunities for cost optimisation, innovation and transformation in third-party delivery., • Developing category strategies that support service excellence across digital and operational channels. Required Experience: • Strong experience in outsourcing, offshoring, BPO, ITO or other third-party managed services., • Proven ability to lead large, complex supplier negotiations and manage long-term contracts., • Confident engaging with senior stakeholders and aligning sourcing strategies to business goals., • Strategic mindset with strong commercial awareness and data-driven decision-making., • Experience working across international markets or complex delivery models would be a plus. This is a high-visibility strategic role where your work will shape how a global brand delivers best-in-class managed services. If you’re ready to take on large-scale outsourcing challenges, have exposure to the C-suite, and make a real commercial impact this is your opportunity! If you’re ready to take the next step in your procurement career, contact Oskar at for a confidential discussion. Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Procurement Manager, Senior Sourcing Manager, Senior Category Manager, Category Lead, Procurement Lead, Sourcing Lead, Global Procurement, Head of Outsourcing, Strategic Sourcing, BPO, Business Process Outsourcing, ITO, Indirect Procurement, Managed Services, Communications, Technology, Tech, Telco, IT, Contact Centres, Communication, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Nearshoring, Third-Party, Third-Party Outsourcing, Professional Services, West London, South West London, North West London, Surrey, Berkshire, Sussex, Hampshire, Hertfordshire, Buckinghamshire, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Watford

Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients’ homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary We have an opportunity for a Hospital Executive to join our sales team.You will support the implementation of discharge policies which support the registration of patients to the Nightingale Home Delivery Service. The role will help support or partner NHS Trusts to provide a safe and effective transition into the community from the acute setting. This is an entry level role, to start your career within medical sales. The roles are field based which will require working away from home as required, therefore overnight stays can be expected. This patch includes: SE London, Kent & Medway. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Reporting directly to the Regional Business Manager, you will have responsibility of: • Delivering and exceeding agreed New Consumer Registrations, • Providing support at the point of care for patients being discharged home, • Training the clinical staff on the best practices for safe discharge with Nightingale whilst managing a medical device, • Developing a thorough understanding of the transition process between secondary and primary care within the NHS, • Developing a thorough understanding of how a Dispensing Appliance Contractor operates, • Providing effective weekly updates of company IT requirements, CRM, Calendar, Monthly AM report to Regional Business Manager, • Supporting partnering Trusts with the provision, promotion and implementation of ‘hospital to home’ discharge products for use in the community provided through our home delivery service, • Supporting partnering establishments with formulary implementation and product guidance, • Delivering effective training on supporting ‘discharge packs’ and the appliances to healthcare professionals, • Working closely with your regional team to support delivery of key projects across the region, • Building excellent customer relationships and sell the product and service to NHS and private healthcare customers Experienced Required • Excellent communication and presentation skills, • Dynamic and driven with a real interest in developing a career in medical sales, • Desire to work in a target driven environment, • Confident, articulate and a strong relationship builder, • Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment, • Well organised and able to plan weekly and monthly diary, • Be able to operate independently, and work within a team, • Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking Desirable, but not essential • Clinical background, • Experience in customer relations or front of house sales, • Commercial/business acumen Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. How to apply If you are interested in this position, please forward your CV to . Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. No agencies please.

Business Development Manager – Specialist Property Finance (Bridging, Refurbishment & Buy-To-Let) Six-Figure OTE | Market-Leading Lender Are you an ambitious Business Development Manager looking to join one of the most successful specialist property lenders in the UK? Join a multi-award-winning lender that has built a reputation for speed, service excellence and consistent deal delivery within the intermediary market. The Company Our client is a fast-growing specialist property finance lender founded by highly experienced industry professionals. Since launch, the business has established itself as a leader in short-term property lending, combining entrepreneurial thinking with smart, customer-focused technology. With over £1.3bn already deployed and continued investment into growth, the lender offers brokers a highly competitive proposition across bridging, refurbishment and buy-to-let finance, with loans up to 70% LTV and terms of up to five years. About the Role This is a field-based Business Development Manager role where you will be given ownership of a defined sales region and an established broker database. Rather than being desk-bound, you will have the autonomy to manage your own diary, meet brokers face to face and actively grow relationships across your region. Reporting directly into the Managing Director of Sales, you will work closely with underwriting and internal teams to structure deals efficiently and maximise completion volumes across the bridging, refurbishment and buy-to-let product suite. This is a fast-paced, high-activity environment where enquiries move quickly and performance is rewarded. Key Responsibilities • Manage deal enquiries directly with introducers, structuring cases in line with credit policy., • Build and maintain strong, trust-based relationships with brokers and introducers., • Actively generate new business from inbound enquiries, existing partners, networking and industry channels., • Drive bridging and buy-to-let volumes through relationship-led sales activity., • Achieve quarterly and annual sales targets agreed with senior leadership., • Attend and present at exhibitions, seminars, workshops and broker events., • Maintain in-depth knowledge of products, service proposition and competitor offerings., • Accurately record activity, meetings and contacts on the CRM system. Skills and Experience • Proven Business Development Manager experience within specialist lending, bridging finance or wider property finance markets., • Minimum of three years’ experience within financial services sales or intermediary distribution., • Strong understanding of broker-led sales environments., • Confident presenter, comfortable engaging with both small groups and large audiences., • Excellent communication skills across face-to-face, telephone and digital channels., • Highly motivated with a strong focus on customer service and delivery., • Strong relationship-building and stakeholder management capability., • Ability to influence at senior level and operate with professionalism and integrity., • Clear alignment with values centred around teamwork, service excellence, integrity and tenacity. Package • Competitive Salary, • Uncapped commission structure with realistic six-figure on-target earnings., • Excellent long-term progression opportunities within a growing lender., • Supportive leadership and award-winning sales environment. Why Apply This is an opportunity to represent a lender with genuine market credibility, strong deal flow and a reputation for getting transactions completed. You will be trusted with autonomy, rewarded for performance and supported by a high-calibre internal team. If you are looking to accelerate your specialist property finance career while earning market-leading commission, this role delivers on every level.

Job Description: Salary & Benefits • Annual salary of £50,000 - £60,000 (depending on experience), • Performance-based bonus scheme, • OTE > £65,000 per annum About Us Covering more trades than anyone else, Aspect is one of London’s largest property maintenance teams. We’re always ready to help no matter what maintenance issue someone has; reactive, remedial, planned maintenance and projects. We do this 24/7. After more than 15 years of helping thousands of residential and commercial customers every month, we have ambitious plans to expand our business over the next 3 years. We’re committed to delivering the best possible experience for our customers and believe we can change the perception home and business owners have of finding and working with tradespeople. Our tradespeople and their technical managers are key to our success. The Role As the Gas Trade Manager/ Field Sales Manager, you’ll be responsible for managing a team of up to 30 qualified and experienced gas engineers. You’ll provide technical support and advice for them as part of their daily schedule. This includes making site visits to give guidance. You’ll provide formal performance feedback to tradespeople to assist continuous development. You’ll be expected to deal directly with customers who require quotes for large-scale projects, providing them with SOW and fixed-price quotes. The role will include helping to resolve customer complaints when our Customer Care team need field-based support. You’ll communicate with office staff and tradespeople to help deliver operational excellence, so our customers receive the high levels of service delivery they expect. You will complete regular site inspections and quality control visits, to ensure company compliance and regulatory standards are being maintained. Using this, you will provide feedback on engineer performance to the Operations Manager and shareholders in monthly meetings. In addition, you’ll assist with the recruitment, onboarding and assessment of new tradespeople. Feedback sessions will form part of their initial contract period. You’ll be expected to gather informal customer feedback and conduct QC checks during this period. About You Having a minimum of 5 years’ experience and extensive qualifications in gas and plumbing is essential. Commercial gas qualifications are desired. You’ll have experience working in both domestic and commercial properties and will be conversant in current trade regulations. You’ll have excellent knowledge of trade regulations and help ensure work is always compliant. You’ll also have relevant H&S training and experience of completing RAMS. You’ll need to be well organised and have the ability to deal with multiple situations happening concurrently. Be able to plan your time effectively and reliably deliver rather than over-promising. You’ll have a full, clean UK driving licence and you’ll be prepared to drive to jobs wherever they are in London or the Home Counties. We expect you to have excellent communication skills and be used to working as part of multi-discipline teams. You’ll be able to share your knowledge and experience to help develop the skills of others. You’ll also have experience in helping to develop customer relationships. Job Types: Full-time, Permanent Benefits: • Company pension, • Free parking Experience: • Gas Engineering: 5 years (required) Licence/Certification: • Gas Safe Register (required), • Manual Driving Licence (required) Work Location: In person

Executive Assistant Manager – Food & Beverage for a luxury oceanfront resort in East Africa (Candidates must have International and out of country experience in luxury hotels/resorts) The Executive Assistant Manager – Food & Beverage (EAM F&B) is a senior executive leadership role responsible for the strategic direction, operational excellence, and financial performance of all Food & Beverage operations at an award-winning luxury oceanfront resort in East Africa. The resort is part of a well-established international luxury hotel and resort group, operating to globally recognized brand and service standards. The property features six (6) distinctive restaurants and bars, extensive event and private dining venues, and an exclusive golf resort catering to a sophisticated, high-net-worth international clientele. This role requires a highly experienced, hands-on Food & Beverage leader with a proven international luxury background and the ability to consistently deliver world-class culinary and service experiences in a luxury oceanfront environment. Key Responsibilities: • Provide strategic leadership and hands-on operational oversight for all Food & Beverage outlets, including fine dining, casual dining, bars, lounges, in-room dining, banqueting, events, and golf resort F&B operations., • Ensure all outlets operate in full alignment with the brand standards, service philosophy, and quality expectations of the international luxury hotel group., • Lead, coach, and inspire a large, multicultural Food & Beverage team, fostering a culture of excellence, accountability, and guest-centric service., • Actively participate as a member of the Executive Committee, working closely with the General Manager to support the overall vision, positioning, and long-term success of the resort., • Deliver highly personalized, anticipatory service tailored to discerning international and golf resort guests., • Maintain exceptional service standards across all dining experiences, ensuring consistency, elegance, and attention to detail., • Build strong relationships with VIP guests, repeat clientele, and high-profile visitors, proactively addressing guest feedback and expectations., • Oversee the development, execution, and continuous enhancement of all restaurant and bar concepts., • Ensure a diverse, innovative, and refined offering of international cuisine, incorporating local and regional influences where appropriate while meeting global luxury standards., • Work closely with the Executive Chef to drive menu innovation, product quality, presentation, and seasonal programming aligned with international trends., • Assume full responsibility for the financial performance of the Food & Beverage division, including budgeting, forecasting, cost control, and profitability., • Drive revenue growth through strategic pricing, menu engineering, upselling initiatives, and effective labor and inventory management., • Identify and implement opportunities to enhance revenue across restaurants, bars, events, private dining, and golf operations., • Ensure full compliance with all brand standards, food safety regulations, health and safety requirements, and local statutory guidelines., • Prepare and lead the Food & Beverage division through internal audits, brand reviews, and quality assurance assessments., • Minimum 8-10 years of progressive Food & Beverage leadership experience within international luxury hotels and resorts., • Mandatory experience with a well-established international luxury hotel or resort group., • Proven track record overseeing multiple restaurants and bars in high-end, oceanfront or resort environments., • Strong experience in international cuisine, with prior exposure to East Africa and comparable luxury leisure destinations highly preferred., • Experience within a golf resort or premium leisure environment is strongly desirable., • Inspirational leader with a polished, hands-on, and guest-focused management style., • Strong financial and commercial acumen with a results-driven mindset., • Excellent communication, interpersonal, and stakeholder-management skills., • Culturally sensitive and experienced in leading diverse, multinational teams., • Strategic thinker with a passion for innovation, service excellence, and luxury hospitality., • Professional, refined, and confident with strong executive presence., • Detail-oriented, organized, and performance-driven. Upwards US$52,000 net annual salary + all expat benefits. For single status candidates only. If you meet the qualifications, please submit your CV and cover letter to Yasmin Khambatta at and Pina Mercuri at

We have an exciting opportunity for a talented Senior Account Manager to join one of our client's award-winning teams in London, delivering guest programmes for a global account that is a Team Partner in Formula One. Salary: £55,000 to £60,000 West London | Hybrid (3 days a week in office) About Our Client: Our client is a leading global agency with expertise across live and filmed entertainment, digital media, publishing, sponsorship, endorsements, media finance, fashion, brand management, product licensing, and philanthropy. Known for a collaborative culture and exceptional client service, it combines global scale with a small-agency feel that encourages teamwork, ambition, and entrepreneurial spirit. They are seeking a capable and confident Events and Hospitality professional, with proven experience managing and delivering high-profile events and guest programmes, specifically within Formula 1. This role requires an enthusiastic, organised and outgoing leader who enjoys collaborating, innovating, and building strong relationships with stakeholders at all levels. Job Description The successful candidate will demonstrate a deep understanding of the processes, requirements and expectations involved in managing a premium F1 hospitality experience. They will have experience overseeing a brand's global F1 hospitality campaign, from pre-race planning and supplier engagement to ticketing and on-the-ground delivery. The role requires confidence in day-to-day account operations, strong project management capability, and a clear point of view on best-in-class client servicing. Responsibilities • Lead the day-to-day management and delivery of the account's hospitality programme, • Act as the main hospitality point of contact for the client, local markets, rights holders, suppliers and internal teams, • Establish account management and client servicing best practices (status calls, rights trackers, budget reports, etc.), • Work closely with the Senior Account Director to shape and evolve the hospitality strategy, • Manage client hospitality and guest experience programmes both trackside and off-track, from planning through to execution, • Travel internationally to deliver in-market guest programmes and host senior executive-level guests as required, • Manage budgets, billing and supplier costs related to activations Qualifications / Requirements • Agency or in-house experience required, • Strong knowledge and understanding of how F1 guest programmes are curated, • Experience managing complex, international hospitality programmes for brands or organisations, • Collaborative team player with the ability to work autonomously, • Calm, organised and detail-oriented, with the ability to problem-solve under pressure, • Excellent interpersonal skills with best-in-class client servicing and account management capability, • Confident written and verbal communication, with strong presentation skills, • Ability to manage complex operations both from the office and while working remotely on-site, • Experience liaising with global markets is advantageous Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

JJ Foodservice is building a dedicated Care Home division and is seeking a Business Development Manager to lead our entry and grow and develop relationships with care home owners, operators, and multi‑site groups across the UK. This role is focused on group‑level agreements, strategic partnerships, and national growth within the care home sector. Key Responsibilities • Lead our entry and growth within the care‑home food‑service market, building a strong presence and driving commercial success as we expand into this strategic sector., • Develop, manage, and strengthen relationships with care home owners and care home groups, leveraging your industry knowledge to open doors and accelerate our market penetration., • Negotiate national and group supply agreements that secure long‑term partnerships and position us as a trusted supplier across food, hygiene, laundry, and consumable categories., • Drive product adoption and category spend within care homes by applying your understanding of food‑service requirements specific to social care environments., • Collaborate closely with regional sales branch managers, purchasing teams, and operations, ensuring seamless service delivery and the successful rollout of our offer into the care‑home sector. About You • You bring proven experience managing national or multi‑site B2B accounts, with a strong track record of driving growth and opening new commercial opportunities., • You have deep knowledge of the food‑service sector and hands‑on experience selling into care homes or healthcare environments, enabling you to navigate this specialist market with confidence., • You understand the care‑home sector as a high‑value strategic growth area, and you’re motivated by the opportunity to help us enter and establish a meaningful presence in this market., • You are commercially astute, an excellent negotiator, and able to shape compelling value propositions that resonate with decision‑makers in care‑home groups., • You operate strategically and professionally, building strong, trust‑based relationships while identifying long‑term partnership opportunities. Why Join JJ Foodservice? • Opportunity to shape and lead a national care home strategy, • High‑profile role with senior leadership exposure, • Backed by a strong brand, infrastructure, and buying power, • Clear progression as the care home division scales What We Offer · Competitive salary with performance-based bonus · Profit share scheme. · Excellent opportunities for career progression within a growing, nationwide business. · A dynamic, supportive, and entrepreneurial working environment where your contribution directly drives growth. · Opportunity to shape and lead a national care home strategy · High‑profile role with senior leadership exposure · Backed by a strong brand, infrastructure, and buying power Location: Field Based from Enfield / National (travel required) Type: Full‑time

Position: Business Development / Sales Manager Sector: Building Services (Project Management & Maintenance Contracts) Location: S/E London base but predominantly Hybrid Salary: £60,000 base + commission Additional Benefits: Company car allowance, laptop, mobile, expenses About the Role We are seeking an experienced and driven Business Development / Sales Manager to lead sales growth within the building services sector, with a focus on both project management solutions and planned/reactive maintenance contracts. This is a key commercial role requiring a proactive individual with an established network of contacts, strong technical understanding of building services, and the ability to secure new business quickly. Key Responsibilities Business Development & Sales • Identify, target, and secure new business opportunities in building services (projects & maintenance)., • Leverage existing industry contacts to generate immediate revenue., • Develop and maintain a robust sales pipeline aligned with company growth targets., • Prepare and deliver client presentations, proposals, and bids., • Respond to tenders and negotiate contracts to closure. Client Relationship Management • Build long-term relationships with consultants, FM companies, property managers, landlords, and end users., • Conduct regular client meetings to understand requirements and promote service offerings., • Provide exceptional customer service to ensure client retention and repeat business. Commercial & Strategic Responsibilities • Develop sales strategies to penetrate key market sectors., • Achieve and exceed revenue and margin targets., • Work closely with internal teams (projects, engineering, maintenance) to ensure smooth handover of secured work., • Monitor market trends, competitor activity, and industry developments. Skills, Experience & Qualifications Essential • Proven track record in business development or sales within the building services / M&E / FM sector., • Strong understanding of both project delivery (HVAC, electrical, mechanical, refurbishments) and maintenance contracts., • Existing industry network and the ability to bring in work quickly., • Excellent negotiation, communication, and presentation skills., • Ability to work autonomously, set priorities, and drive results., • Full UK driving licence. Desirable • Experience selling into commercial, residential, industrial, or public-sector environments., • Knowledge of PPM planning, reactive call-out services, and compliance., • Technical background (mechanical or electrical engineering) beneficial but not essential. What We Offer • Competitive £60k base salary + uncapped commission., • Company car allowance., • Supportive leadership team and strong technical delivery capability., • Opportunity to shape the sales strategy and significantly influence business growth., • Long-term progression opportunities within a growing organisation.

Talent Acquisition Administrator - London RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We now seek a Talent Acquisition Administrator to be based out of our London office. This is a junior level role where you will be supporting the Talent Acquisition Manager to hire across the UK and EU, across all business and engineering disciplines. Role Responsibilities As a Talent Acquisition Administrator, you will play a key role in supporting recruitment activities across RED’s sector teams. Working closely with HR, hiring managers, and senior leaders, you’ll manage the administrative processes that help attract and secure top talent aligned with our business growth. • Coordinate end-to-end recruitment administration, including:, • Posting job adverts on internal and external platforms, • Sourcing candidates via job boards, LinkedIn, and other channels, • Scheduling interviews and assessments, • Liaising with candidates throughout the process, • Supporting selection and offer stages, • Maintain accurate recruitment data in RED’s HR systems, • Support monthly and ad-hoc recruitment reporting and analytics, • Conduct initial right-to-work and immigration checks, • Shortlist candidates and assist in final selection decisions, • Provide candidate insights and profiling recommendations to hiring teams, • Ensure alignment with RED’s Compensation & Benefits policies when communicating with candidates, • Collaborate with external recruitment partners, • Contribute to the continuous improvement of recruitment and onboarding processes, • Represent RED at universities, job fairs, and recruitment events to enhance our employer brand and talent pipeline, • Champion RED’s values and gain a strong understanding of our business needs Role Requirements • Minimum of 1+ years in recruitment or an equivalent talent acquisition role, • CIPD qualification (desirable), • Degree qualified or equivalent HR qualification (desirable), • Intermediate knowledge of other MS Office applications including Outlook & MS Teams, • Intermediate knowledge of MS Excel, with the ability to maintain and manipulate data, • Confidential and discreet and have a proactive team ethos, • Excellent organisational skills, • Excellent time management skills, • Ability to prioritise own workload, • Excellent attention to detail, • Good understanding of HR and recruitment processes and terminology (essential), • Adept at problem-solving, including being able to identify issues and resolve in a timely manner, • Excellent interpersonal and communication skills both written and oral, • Ability to work to tight deadlines, • Working experience of HR and acquisition software/project management systems – eg SAP Benefits RED offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions, as we are unable to offer sponsorship at the present time.

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories! When you join Fenwick, you’ll receive: • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 33 days annual leave (inclusive of 8 bank holidays), • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service., • Cycle to Work scheme., • Hybrid Working (Typically Thursday and Friday working from home). About the role In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... • Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend., • An analytical and numerate mind is a must to drive sales and profit., • Ability to prioritise workload and work well under pressure in a fast-paced environment., • Excellent written and verbal communication skills., • Producing insights to help influence category plans and enhance customer’s experience., • Build relationships & effectively working with branded partners., • Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Senior Events Catering Operations Manager Location: Historic Venue, London Salary: £40,000 per annum + overtime + excellent benefits My client is seeking an experienced Senior Events Catering Operations Manager to lead the delivery of outstanding catering and hospitality across one of London’s most iconic historic venues. This is a senior, hands-on role suited to a confident operator who thrives in a fast-paced events environment and takes real pride in delivering exceptional guest experiences. You will oversee high-profile events ranging from seated dinners of up to 200 guests to standing receptions of 400, ensuring every detail is executed flawlessly. Working closely with clients, chefs and internal venue teams, you will take full ownership of event delivery, people management and commercial performance, while maintaining the highest standards of service, safety and presentation. Key Responsibilities • Lead the end-to-end delivery of catered events from planning through to execution, • Recruit, schedule and manage large event staffing teams, • Act as a senior point of contact for clients, building trusted relationships and exceeding expectations, • Own event P&Ls, ensuring strong financial control, cost management and profitability, • Collaborate closely with chefs, sales teams and venue stakeholders to ensure seamless delivery, • Maintain exceptional service standards, presentation and attention to detail across all events, • Ensure full compliance with health and safety, food safety and licensing requirements About You • Proven experience in a senior operations or catering management role within events, hospitality or venues, • A natural people leader with the ability to motivate, manage and inspire large teams, • Strong commercial awareness with hands-on experience managing budgets and P&Ls, • Confident and professional in client-facing environments with excellent communication skills, • Highly organised with outstanding attention to detail, • Calm under pressure and comfortable managing multiple events simultaneously, • Flexible to work evenings and weekends as required, • This is a fantastic opportunity to take on a senior operational role within a prestigious venue, delivering high-profile events at the highest level. To apply or find out more, submit your CV today or enquire in confidence. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences and strive to ensure every employee feels valued, respected and supported.

Priory Hospital Enfield is looking to recruit a Lead Occupational Therapist to join the team in one of our wards. This is a full time role of 37.5 hours per week. The salary for this role is £52,000 depending on experience. Located in Edmonton, North London, Priory Hospital Enfield offers acute and secure services for adult females. We have two medium secure wards, one low secure and one acute ward. We offer specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. We offer specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety. Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas. What you'll be doing You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients • To ensure that own practice and service meets agreed local and national standards and clinical governance requirements, including COT Standards for Practice, Code of Ethics and Professional Conduct., • To work collaboratively with other Service Leads in Occupational Therapy, carrying portfolio service responsibilities that may bridge all specialties., • To take a lead role in the development, implementation and review of local policies and procedures required to deliver high quality, evidence based occupational therapy service., • To be a source of knowledge and expertise regarding Occupational Therapy Services, relatives and colleagues of all disciplines both within the site., • To manage and co-ordinate the delivery of occupational therapy services on a day to day basis. You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will be HCPC registered, holding a BSc or Diploma in Occupational Therapy, with appropriate clinical post-graduate courses completed. A minimum of 5 years of experience in mental health is required. A recognized long course or MSc and professional membership of the Royal College of Occupational Therapists (RCOT) would be advantageous. The candidate should have broad post-qualification experience, particularly in the acute sector, with significant experience in clinical occupational therapy. Strong team leadership skills, experience in effecting change, and a working knowledge of current national and local healthcare issues are essential. Experience in supervising and teaching undergraduate and post-graduate staff is also required, along with inpatient experience, particularly in leading inpatient therapy teams. Additional inpatient experience is desirable. For more information about the role, you can email What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Free on-site parking, • Birthday Holiday - Your Birthday as an extra days annual leave, • Enhanced maternity pay, • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. About Priory Priory is the UK’s leading independent provider of mental health and adult social care. With 13,000 colleagues and a network of 280 services, we support over 26,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check. We kindly request that recruitment agencies do not contact us regarding this vacancy.

Project Manager – Smart Building Technologies (Confidential) Location: Client Sites, Greater London Sector: Smart Buildings / Integrated Technology Solutions Employment Type: Permanent The Opportunity A well-established and highly respected technology integrator within the built environment is seeking an experienced Project Manager to join its Design & Build team. Operating at the forefront of smart building innovation, the business delivers integrated technology solutions across complex, high-profile client environments. This role offers the opportunity to manage end-to-end delivery of technically diverse projects while working in a collaborative, forward-thinking environment that priorities professional development, autonomy, and continuous improvement. The Role The Project Manager will be responsible for the full lifecycle of projects, from bid stage through to handover and ongoing support. Projects span a range of smart building technologies, including: • Security Systems, • Passive & Active Network Solutions, • Audio-Visual Systems, • IoT Technologies, • Wired, Wireless & Mobile Networks You will hold full P&L responsibility, ensuring projects are delivered safely, on time, and within budget. The role involves close collaboration with clients, subcontractors, trade contractors, and internal teams to ensure seamless delivery. Key Responsibilities • Manage projects from bid and design through installation, commissioning, and handover, • Oversee procurement, programme planning, and progress tracking, • Lead on commercial and contractual management, including cost control, • Coordinate on-site installation teams and interface with other site stakeholders, • Ensure all project documentation is accurately maintained, • Champion health & safety compliance at all times, • Deliver a high standard of customer service by clearly understanding and meeting client requirements, • Facilitate lessons-learned sessions to drive continuous improvement About You • Proven experience managing systems or technology-led construction projects, • Strong understanding of smart building or integrated technology environments, • Excellent communication skills, both written and verbal, • Confident leader with the ability to motivate teams and build trusted client relationships, • Highly organised, commercially aware, and detail-focused, • Committed to quality, safety, and professional delivery What’s On Offer • Exposure to complex, cutting-edge smart building projects, • A supportive and collaborative working culture, • Strong investment in training and professional development, • Autonomy and trust to make informed decisions

Senior Event Manager Location: Office based London Full time hours About Us We’re ENGAGE, the sports and entertainment experts. We create, deliver and source high-quality hospitality, events and travel experiences. Our experiences go beyond the event itself — they’re about unforgettable moments, exceptional hospitality and outstanding personal service. They’re about bringing people together, creating connections and building lasting bonds. They’re experiences that exceed expectations and those of our guests. And enable clients to relax in the complete confidence of our expertise, superior standards and wide-ranging offers, giving the best experience possible. Role Overview: As a Senior Event Manager, you will be responsible for the planning and operating of a diverse range of events, both in corporate hospitality and bespoke projects. You will work closely with clients to bring their events to life, with flawless execution. You will support the events team and collaborate with the wider team at Engage. The role requires exceptional organisational skills, with an acute attention to detail; good understanding of budgets and price points; and an ability to continuously multitask. Working in a collaborative atmosphere, you will need to thrive in a fast paced, high-pressure environment. Managing large volume events, from our portfolio, with as much care and attention as our small, executive level projects. Responsibilities: 1. Event Strategy and Planning: o Develop event concepts and themes based on client briefs. o Create detailed event plans, including timelines, budgets, and resource allocation. o Conduct site inspections and select appropriate venues. 2. Budgeting: Create, develop and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards, ongoing budget control with the client and final account reconciliation 3. Client Management: o Serve as the primary point of contact for clients. o Build and maintain strong client relationships through regular communication and meetings. o Ensure client satisfaction by delivering high-quality events that meet their objectives. 4. Vendor and Supplier Coordination: o Identify and negotiate with vendors, suppliers, and contractors. o Oversee the procurement of event materials and services. o Manage vendor relationships to ensure timely and efficient delivery. 5. Event Execution: o Oversee on-site event setup and management. o Troubleshoot and resolve any issues that arise during events, and adapt to changing circumstances o Ensure health and safety regulations are adhered to at all times. 6. Marketing and Promotion: o Work with the marketing team to develop and implement promotional strategies. 7. Post-Event Evaluation: o Conduct debrief meetings with clients and team members. o Collect and analyse feedback to assess event success. o Prepare detailed post-event reports and recommend improvements for future events. Requirements: · Experience: Minimum 5 years of experience in event management, with a proven track record of managing large-scale events. · Education: Degree in Event Management, Marketing, Business, or a related field preferred. · Skills: Exceptional organisational, communication, and negotiation skills. Strong ability to multitask and manage multiple projects simultaneously. Proficiency in Microsoft Office Suite. · Attributes: Creative, detail-oriented, and able to perform well under pressure. Strong leadership abilities and a collaborative team player. What We Offer • Competitive base salary plus bonus, • Comprehensive training and ongoing support, • Clear career progression opportunities, • Attractive employee benefits package including private health care, gym membership, EV scheme, employee wellbeing scheme and more., • Supportive, sociable company culture with regular incentives such as ski trips and staff socials, fab modern office and great coffee! How to Apply To apply, please send your CV and a short cover letter outlining your relevant experience to . Application Deadline Friday 6th February Diversity Commitment ENGAGE celebrates diversity and is committed to creating an inclusive environment for all employees.

Are you an Insurance Team Leader and looking to take the next big step in your career? This could be the opportunity for you! The Business We are pleased to be working closely with a highly reputable, award-winning insurance broker who operate with an unrivalled access to a community of 160k+ small businesses from across the country. They offer a variety of products across their specialist area and work closely with their members to provide a highly professional service across their small business insurance solutions. The Role We are looking to for an experienced leader to join our clients South London office as their new Office Manager where you will work closely and monitor both the Sales and Existing Business teams providing oversight and guidance on all things related to the Sales teams. This person will also provide advice on General Insurance matters to their many members along with assisting in the delivery of new business. • Produce and issue quotation, new business, renewal and mid-term change documentation to members., • Working with the existing team to work on retaining the customer service proposition., • To maintain and achieve growth in income from existing customers., • Develop and maintain positive ongoing relationships with Insurers and Underwriters that assist the business as well as maintaining a thorough understanding of all products and services as to assist customers., • Strong knowledge and experience in selling SME products, • CII FIT Qualification, • Relevant experience in a branch and/or broker sales position, • A clear understanding of the UK Insurance market and its dynamics, • Experience of e-trading platforms; Acturis would be advantageous but not required, • A strong track record in delivering on sales targets, • C£45k starting salary DOE, • Hybrid working, • 25 days annual leave (not including bank holidays!), • 8% Company Pension, • Progression opportunities into client relationship management

The Company Jacobs Media is Europe’s largest Travel & Hospitality B2B media company. Our market-leading products in print, digital and face-to-face events connect and inspire professional audiences, enabling smarter business decisions and helping to build powerful professional networks. Across the world we deliver more than 150 events every year, attracting over 10,000 delegates and guests. These range from intimate dinners and breakfast briefings to large-scale, high-profile occasions such as the Globe Travel Awards and The Cateys. Our international marketplace events from Connections and Connecting Travel bring together senior global decision-makers in luxury settings to do business and create lasting relationships. We publish over 150 magazines, supplements, guides and directories, including flagship weekly titles Travel Weekly and The Caterer, alongside specialist brands such as Aspire, Travolution and Connections. The Connections team is a specialised, in-house, full-service event management team responsible for delivering high-quality networking marketplaces, social events and exhibitions around the world. The Role An Events Executive plays a key role in supporting the planning, coordination and delivery of events. Working closely with the Events Manager and wider team, they help ensure that all logistical and operational aspects of an event run smoothly and efficiently. While the role is typically more operational and less senior than an Events Manager position, it still requires excellent organisational, communication and multitasking skills, as well as the ability to work effectively under pressure. Key responsibilities include: · Acting as the main point of contact for sponsors and exhibitors · Handling incoming enquiries and general correspondence · Assisting colleagues with pre-event preparation, customer communication and on-site event delivery · Coordinating event logistics, working closely with internal teams and stakeholders, event venues, speakers, hotels and third-party suppliers · Compiling and maintaining event lists, timelines and schedules · Venue sourcing, negotiation and liaison – identifying suitable event locations with an understanding of the current marketplace · Corresponding with speakers and supporting conference agenda management · Identifying potential event locations and venues that best meet event objectives and requirements · Preparing event materials including invitations, delegate lists, name badges and promotional or sponsorship collateral · Supporting the contracting, negotiation and coordination of suppliers and service providers · Managing or supporting on-site event delivery, ensuring all supplier requirements are met on time · On-site guest and attendee management, including guest lists and RSVPs · Providing support with registration, badging and check-in processes · Assisting with guest accommodation, transportation and on-site support · Managing post-event follow-up activities, including gathering and analysing feedback, producing reports and recommendations for future improvements · Supporting attendance analysis and ensuring all invoices are processed and paid · Attending events, both internal and external (including trade shows) · Liaising with in-house production teams, suppliers and external agencies · Monitoring budgetary expenditure for specific projects Candidate requirements · The ideal candidate will already have some experience in event management · A background in related fields such as luxury travel, hospitality, marketing or public relations is preferred but not essential · Familiarity with event management tools and platforms (such as Eventbrite, Cvent, Grip, Delegate Select, mobile apps, CRM systems, Excel or Google Sheets) is desirable · Confidence in analysing event data, including registration metrics, engagement levels, meetings data and post-event reporting · Highly systems-oriented with the ability to manage and maintain data accuracy across multiple platforms · Strong analytical skills with the ability to interpret and report on event performance · While not essential, creative ideas to enhance events – from themes to delegate experience – would be an advantage · Energetic and highly organised, with a proactive and positive approach · Highly professional, with ability to work to deadlines, budgets and to exacting standards · A clear understanding of the importance of building and maintaining strong relationships both internally and externally · Ability to demonstrate effective collaboration across different teams and markets · Flexible and adaptable to the needs of the wider events team, with strong initiative and problem-solving skills · Excellent attention to detail · Highly organised with the ability to multi-task and manage high volumes of work, often unsupervised and occasionally outside of office hours · Strong time management and workload prioritisation skills · Able to work Monday–Friday, 09:00–17:30 as core hours, with a hybrid working pattern (minimum three days per week in office or on-site at events). There may be occasions where additional hours are required depending on event schedules · Good communication and project management skills · Experience of managing event budgets is preferable but not essential · Able and willing to travel within the UK and overseas, including overnight stays · Ability to work independently and as part of a team This role will report into the Head of Events & Exhibitions

Paid Search Manager Location: London (Hybrid – 3 days per week in office) Salary: £35k - £40k + Bonus Company Overview: Our client is an independent, fast-growing media and marketing agency based in London, managing multi-million pounds in billings for a diverse portfolio of ambitious, well-known brands across a variety of sectors. They are a full-service marketing agency delivering integrated media, creative and strategic services to support client growth. Their approach is grounded in performance and insight-led thinking, focusing on measurable outcomes and strong commercial results. The Role: Own performance. Shape strategy. Deliver impact. As a Search Manager, you will play a pivotal role in leading the end-to-end planning, delivery and optimisation of performance campaigns, combining advanced platform knowledge with strong client leadership and data-driven thinking. This is a hands-on, client-facing role where you will own your accounts, contribute to larger integrated programmes, collaborate closely with planning and activation teams, and help drive innovation across search and performance channels. Key Responsibilities: • Lead PPC strategy and activation across your client portfolio, ensuring campaigns deliver against performance targets, • Act as the main point of contact for assigned clients, building strong, trusted relationships, • Develop innovative, data-led campaign strategies that exceed client expectations, • Confidently present performance updates, insights and strategic recommendations in client meetings, • Collaborate with planning and activation teams to deliver integrated, cross-channel campaigns, • Plan, build and optimise campaigns in line with client briefs and forecasts, • Monitor accounts daily to ensure spend, pacing and delivery remain on track, • Review and quality-check reporting, coaching junior team members to extract actionable insights, • Advise on conversion tracking requirements and oversee pixel and tag implementation, • Identify opportunities to add incremental value through testing, betas and emerging platform features, • Stay up to date with industry trends, platform developments and best practices, sharing knowledge internally, • Contribute to agency-wide initiatives including training, thought leadership and new business pitches, • Build and maintain strong relationships with media owners and platform partners Your Profile: You are a confident performance specialist with strong PPC expertise and a passion for delivering smart, innovative work. You balance strategic thinking with hands-on execution, thrive in client-facing environments, and enjoy collaborating within high-performing teams. Essential Experience: • Previous client-facing experience within a media agency environment, • Strong experience managing and optimising PPC campaigns with demonstrable performance impact, • Hands-on expertise with Google Ads and Microsoft Advertising, • Experience with SA360 preferred, including automated bidding strategies, • Solid understanding of measurement, analytics and attribution across Google Ads, GA and SA360, • Confident presenter able to communicate insights and recommendations clearly, • Highly organised with excellent attention to detail and problem-solving skills, • Self-motivated, proactive and comfortable taking ownership of accounts, • Collaborative mindset with a desire to support, coach and learn from others, • Passion for innovation, testing and delivering award-worthy performance work What is on Offer? This is an opportunity to do the best work of your career within an ambitious, inclusive and supportive agency environment that values smart thinking, transparency and work-life balance. • Hybrid & Flexible Working: 3 days per week in a central London office, • Generous Holiday Allowance: 27 days plus additional service-based days, • Learning & Development: Up to 5 dedicated learning days per year, • Work From Anywhere: Up to 2 weeks per year, • Financial Benefits: Pension scheme, season ticket loan, personal finance advice, • Health & Wellbeing: Private medical insurance, cashback plan, gym membership options, EAP support, • Bonuses: Discretionary summer profit share and Christmas bonus, • Family-Friendly Policies: Enhanced parental, adoption and shared parental leave, • Inclusive, supportive culture with a strong focus on wellbeing and progression

Senior HR Generalist - 12 Month Contract (Inside IR35) - London RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through our market leading technical expertise, we enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. We cover the entire life cycle of any building project, with our broad capability offering saving our clients time, money, and effort. Our approach is centred around listening to our clients and interacting energetically with our fellow project stakeholders. We add value with our people, client service ethos, global delivery strategy, technical ability, and attitude. We are now seeking a Senior HR Generalist to join us for a 12 month contract (inside IR35), to be based out of our London office. Role Responsibilities As a Senior HR Generalist, you will have accountability of the full employee lifecycle, working on a variety of activities which vary from day to day. You will also take a Senior advisory role across different areas of HR, for the whole company. You will be proactive in your ways of working. • Employee Relations: Guiding management on employee relations including performance management, handling complaints, and managing disciplinary procedures in line with experience., • Policy Development: Proactively review and update HR related policies. Create and maintain HR policies to ensure compliance with employment laws and regulations., • Process Development: Proactively review & update internal HR processes, ensuring continued development and efficient ways of working, • Employee Engagement: Implementing, developing and improving ideas to improve the employee experience and creating employee engagement initiatives, • Compensation and Benefits: working with managers and the Talent Acquisition Specialist in relation to salary offers and promotions, using your knowledge and understanding of the industry and the company to influence and support these discussions. Taking a senior role in relation to payroll and benefits administration., • Strategic Planning: Supporting the wider HR team and Head of HR in the designing of the HR strategies and plans, and taking a senior role in the deployment of HR strategies, • Data Analysis: Using HR information systems to gather data and metrics where required and provide detailed insights and analysis into this data, • Mentoring: Supporting, guiding and developing more junior members of the team, delegating appropriate administrative tasks, • Ongoing Education: Continued education of employees and managers within the business across areas of specialism and general HR policies & processes Supporting the respective owner with: • Recruitment and Onboarding (Talent Acquistion Specialist): Assisting with recruitment processes and managing onboarding for new hires, delegating tasks where appropriate, • Training and Development (Skills & Talent Development Manager): Supporting in setting up learning and development programs to meet organisational needs and administering training initiatives Role Requirements • Previous experience in a Human Resources Generalist role (essential), • Degree qualified or equivalent HR qualification (desirable), • 5 years working experience within a HR environment, • Advanced knowledge of MS Word, PowerPoint and Excel, • Good working knowledge of MS Outlook, SharePoint and O365 applications, • Excellent organisational skills, • Excellent time management skills, • Excellent stakeholder management skills, • Ability to prioritise own workload, • Excellent attention to detail and accuracy, • Ability to communicate clearly, both written and orally, • Ability to work to tight deadlines, • Experience of web-based HR and project management systems (desirable), • General Employment Law knowledge and understanding, • Employment relations – conduct & capability, • Reliable and discrete and have the ability to handle sensitive and personal information professionally and confidentially, • Use of SAP or an Oracle based HR System, • Previous experience in an HR Generalist role., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group This sits in the culture section remove from here. *This role is a 12 month contract (Inside IR35).

We are currently hiring a Delivery Solutions Manager for a high growth business operating in the global ecommerce space, based in London (hybrid working model). This role will lead the design, implementation, and optimisation of delivery solutions across a global network, supporting a broad range of clients. This role is critical to ensuring scalable, cost-effective, and reliable cross-border delivery for existing and customers. You will work closely with internal teams, carriers, technology partners, and customers to deliver new solutions, improve existing services, and support business growth in a fast-paced international eCommerce environment. Key Responsibilities • Own end-to-end delivery solution design and implementation for cross-border eCommerce clients, • Lead the onboarding and launch of new delivery products, lanes, carriers, and services, • Act as the bridge between commercial, operations, technology, and carrier partners, • Manage delivery-related projects from concept through to live operation, • Ensure solutions meet customer requirements, service level expectations, and commercial targets, • Identify and mitigate risks related to customs, compliance, capacity, cost, and service performance, • Drive continuous improvement across delivery performance, transit times, and cost efficiency, • Define and maintain delivery governance, KPIs, and reporting, • Support sales and account teams with delivery expertise during client pitches and solution design, • Stay informed on market trends, carrier capabilities, and cross-border regulations Skills & Experience • Proven experience in supply chain, logistics, or delivery solutions within online reatil, eCommerce or 3PL environments, • Good understanding of international shipping, last-mile delivery, carriers, and customs processes, • Experience managing complex, multi-stakeholder delivery projects, • Commercial awareness with the ability to balance cost, service, and scalability, • Excellent communication and stakeholder management skills, • Strong analytical and problem-solving ability, • Experience working with logistics or eCommerce technology platforms is highly desirable

Founded in 2003 by Dong Hyun Kim, he began with a simple yet ambitious mission: to make fresh, flavourful sushi and bento accessible to everyone. After more than 20 years, Wasabi has grown to 40 thriving branches across London, major UK cities, and New York. In 2019, the journey expanded with the introduction of Wasabi Home Bento, launched exclusively in Sainsbury’s. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Today, Wasabi proudly stands as the No. 2 chilled ready-meal brand, driving significant market growth and setting new standards for quality and innovation. And this is just the beginning. Wasabi’s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. Our leadership team has unveiled an ambitious 5-year strategy, focusing on company growth, franchise opportunities, and international expansion. As we embark on our next phase of growth and innovation, we’re thrilled to offer an exciting opportunity for a Senior Brand Manager to join our Grocery Team based in Park Royal. The Role: An exciting role for an ambitious Senior Brand Manager with a passion for building brands. This role involves leading the development and execution of insight-led brand plans, creating and executing compelling communications, and identifying and bringing new products to market. This role is key to the delivery of our growth plans in 2025 and beyond. Key Responsibilities: • Brand: be the day-to-day brand lead, coordinating and influencing the cross-functional team and senior stakeholders to deliver the plan., • Brand Communication and Media planning: lead the execution of the in-year Grocery Consumer Marketing Calendar working with internal and external partners to land the plan across creative, media and PR., • Digital/Social: partner with the Grocery Marketing Executive on the social strategy and calendar build for Grocery., • Consumer: be consumer obsessed and act as the brand guardian, leveraging consumer and market insight to inform a breakthrough winning growth plan., • Brand Performance: work with the Marketing Manager to track and report on overall brand health, working with our agency partner to identify key learnings to inform future planning to ensure key KPIs are met., • Experience in developing and delivering through the line brand plans which have contributed to growth., • Ability to create and communicate a compelling business strategy with a relentless focus on execution., • Highly curious with a passion for brand., • Ability to demonstrate genuine initiative, drive and ownership., • Analytical with the ability to leverage a range of data sources to identify key performance drivers and recommend action., • Refer A Friend Scheme., • Free Sushi or hot food (vegan options available)., • Employee Assistant Programme., • Long Service Awards., • Wagestream - a financial wellbeing benefit that lets you access your pay as you earn in real-time and manage savings., • Life Assurance., • Cycle To Work., • Free on-site parking., • A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox.

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: ___.