Service desk jobs in Bridgwater - Page 2Create job alerts

Spotting recurring issues and contributing ideas to improve the service desk. Experience working on an IT Service Desk or in a technical support role. We are currently recruiting for two IT Support Technicians to join a growing Service Desk function.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

Service Desk Engineer – Security Cleared. Service Desk Engineer – Security Cleared is required for a UK-based technology organisation delivering advanced engineering, cyber, and data‑driven solutions to government and commercial clients. You will provide L1 & L2 service desk support, managing

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Ideal candidates will possess strong communication and problem-solving skills, and preferably relevant experience or certifications in ICT service deliver

Merlin Entertainments is looking for a Technology Operations Technician at Alton Towers.This full-time position requires strong technical expertise, with responsibilities including resolving technical issues, mentoring junior staff, and supporting IT projects.Candidates must possess a minimum of 2 y

As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. Monitoring ticket queues, escalations, and service performanceImproving service desk processes, workflows, and documentation. A growing Managed Se

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

KAG Recruitment Consultancy is looking for a Service Desk Team Leader in Birmingham. This hands-on leadership role involves guiding an IT Service Team and improving service delivery. Responsibilities include motivating the team, managing IT processes, and producing service performance reports.

Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration Manager (SCCM), Quick Assist. Experience in the usage of service desk ticketing system to handle incidents and requests. We are looking for an experienced IT Service Desk Support Engineer wi

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Hardware - des

The Service Desk Analyst provides support to customers across a range of technologies and setups, whether via telephone, remote assistance or on‑site visits. Diagnose and resolve a variety of IT problems within service level agreements. Raise, update, and resolve case records using the IT Helpdesk

Ipsum Utilities Limited is looking for an IT Service Desk Analyst based in Aldershot.

Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to validate that SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of

The Stroke Association in the UK is seeking an Infrastructure & IT Service Desk Manager to lead and enhance core technology services across the organization. The role requires strong knowledge of Microsoft technologies including Office 365, significant experience with cloud platforms such as Azure o

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Experience managing or running a Help Desk within an operational environment. This will underpin essential services; including.

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Ha

Technical Service Desk Analyst. Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?. You will work within a collaborative team, contributing to shared goals w

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. Candidates should have at least 12 months of helpdesk experience, with skills in Windows 10/11 support, networking, and cybersecurity solutions. In this role, you

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery.

IT Service Desk environment (ideally within professional services or legal). Managing and resolving Service Desk tickets quickly and professionally. Experience supporting hardware including laptops, iPhones, and desktop setups.

This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. Support the Service Desk Manager in service planning, reporting and continuous improvements. You wil

As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. Provides day‑to‑day leadership and guidance to service desk, ensuring operational coverage and

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. Responsibilities include diagnosing IT issues, managing Helpdesk cases, and contributing to continuous departmental improvement.

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide coaching and mentoring of Service Desk Engineers and deputise for the Service Desk Team Leader, as required. The primary tasks of a Senior Service D

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. The position emphasizes customer satisfaction and professional service delivery.

Peaple Talent is seeking an IT Service Desk Analyst in Swindon for a permanent role with a salary of £30,000 per annum. Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a background in service desk operations. The position involves providing first an

A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users. Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users.

Follow structured service desk procedures and contribute to continuous service improvement. IT Service Desk or Helpdesk role. We are recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville.

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Our Service Desk is the front line of IT at CEF.

IT Service Desk Analyst (12-month FTC). Identify and implement improvements to Service Desk processes. As an IT Service Desk Analyst, you’ll be the first point of contact for IT support across the bank, helping colleagues with day‑to‑day technical issues while learning how an enterprise IT fun

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

Hampshire Trust Bank is looking for an IT Service Desk Analyst on a 12-month fixed-term contract.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

This full-time role involves leading the Service Desk, ensuring adherence to service level agreements, and building strong client relationships. Service Desk Manager to oversee operations in Central London. Additional benefits include gym membership contributions and increased annual leave with serv

This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. Service Desk Analyst - Roles and Responsibilities. If you are a Service Desk Analyst, considering your opportunities, please contact Megan Cole at Brandon Jam

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions.

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests.

A leading IT support company in Greater London seeks a team leader to enhance client service and manage the onsite team effectively. The role involves designing development strategies, ensuring service consistency, and fostering strong client relationships.

Educational Service Unit 7 is hiring a Receptionist in Greater London.

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Our Service Desk is the front line of IT at CEF.

Help ensure that processes used by the service desk team are well‑documented and communicated. Help onboard new service desk analysts and personnel. We are currently recruiting for an on‑site Service Desk Analyst III.

A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.This role involves acting as the first point of contact for IT issues, logging and maintaining support requests, and resolving queries effectively.Candidates should possess strong communication sk

Garden Centre Team Leader Customer Service Desk & Tills. Excellent customer service skills. We are currently looking for a Customer Information Desk Team Leader to work in our fast‑paced and highly customer‑focused Centre.