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Excellent opportunity for Field Services Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. RESPONSIBILITIES • Participate in EUC Field Service transition activies, • Assit and be part of Knowledge gatherting and documentation from External Customers and/or Incumbents, • Analysis of Service provision and resourcing based on SLA's, Assets, Call Volumes, Site criticality and customer requirements., • Due Diligence with customer prior to RFP & BAFO submissions., • Attend Customer agreed locations to collect all customer processes relating to current delivery of Services around EUC & Field Services., • Create Process Document of current service for the customer and Partner., • Work closely with our Third Party Partner, • Understanding of Desk side Support duties and process, • Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL., • Strong Customer Relationship skills, • Strong Vendor Relationship skills, • Strong cross tower relationtionship skills, • Project Management of your work stream, • Active management and coordiantion of workload in the region, • Review of open and assigned tickets as directed by the tower lead, • Assist delivery lead in revewing and verifying vendor invoices, • When required assist delivery lead in generating customer invoices, • Strong understanding and skills in SLA, KPI Management, • Review with the Delivery Managers and other internal departments, • MIS and Reporting KNOWLEDGE: • Ensure Management of Full Time or Dispatch Engineers at various locations in the region via documented process to our Delivery and Partners., • Should have participated in Transition and transformation projects in the EUC and Field Services domain., • Should have knowledge on Service Desk operation and tools, • Good graps of ticketing tools, • Understand Service Desk Ticket concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Change Management etc., • Should have knowledge on MS Office and Microsoft project, • Taking ownership of issues through to resolution on all appropriate requests., • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. TECHNICAL SKILLS: • Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc., • Good understanding of skills in Microsoft Windows & MAC desktop operating systems and business productivity applications ie Office. Again this is to enable understanding of process and requirements when assessing and collecting process requirements and relaying them., • Effective communication in English mandatory, any local languages or one of European Language is favorable. BUSINESS SKILLS: • Ability to interact with customers so as to ensure that the service is polite, efficient and responsive, • Knowledge of in outsourcing and managed services, • Highly proactive solution driven approach, • Expert in escalation management, • Interpersonal skills, • Problem solving and root cause analysis, • Networking and building relationships (internal and external), • Being visible to customer and internal teams. SKILLS, EXPERIENCE AND QUALIFICATION REQUIRED FOR THE POSITION: • Experience in manufactoring/factory service delivery desirable, • ITIL/PMI professional is a big plus, • Good mix of Transition (External customer), Delivery and project experience in EUC and FSO environment., • Candidate should have good understanding of Desk side desktop support including incident/requets, and break fix, • Should have very strong written and oral communication skills, • Flexibility with respect to time - client deliverables need to be met with a Can do attitude, • Excellent problem solving/quantitative/analytical skills, • Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels, • Location of work will be the client offices in the respective geography/location. Flexibility in relocation based on job requirements will be desired. At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership

Excellent opportunity for Field Services Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. Responsibilities : • Participate in EUC Field Service transition activies, • Assist and be part of Knowledge gatherting and documentation from External Customers and/or Incumbents, • Analysis of Service provision and resourcing based on SLA's, Assets, Call Volumes, Site criticality and customer requirements., • Due Diligence with customer prior to RFP & BAFO submissions., • Attend Customer agreed locations to collect all customer processes relating to current delivery of Services around EUC & Field Services., • Create Process Document of current service for the customer and Partner., • Work closely with our Third Party Partner, • Understanding of Desk side Support duties and process, • Understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL., • Customer Relationship and Vendor Relationship mgt , cross tower relationship skills, • Project Management of your work stream, • Active management and coordiantion of workload in the region, • Review of open and assigned tickets as directed by the tower lead, • Assist delivery lead in revewing and verifying vendor invoices, • When required assist delivery lead in generating customer invoices, • Strong understanding and skills in SLA, KPI Management, • Review with the Delivery Managers and other internal departments, • MIS and Reporting Knowledge : • Ensure Management of Full Time or Dispatch Engineers at various locations in the region via documented process to our Delivery and Partners., • Should have participated in Transition and transformation projects in the EUC and Field Services domain., • Should have knowledge on Service Desk operation and tools, • Good graps of ticketing tools, • Understand Service Desk Ticket concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Change Management etc., • Should have knowledge on MS Office and Microsoft project, • Taking ownership of issues through to resolution on all appropriate requests., • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Technical Skills : • Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc., • Good understanding of skills in Microsoft Windows & MAC desktop operating systems and business productivity applications ie Office. Again this is to enable understanding of process and requirements when assessing and collecting process requirements and relaying them., • Effective communication in English mandatory, any local languages or one of European Language is favorable. Business Skills : • Ability to interact with customers so as to ensure that the service is polite, efficient and responsive, • Knowledge of in outsourcing and managed services, • Highly proactive solution driven approach, • Expert in escalation management, • Interpersonal skills, • Problem solving and root cause analysis, • Networking and building relationships (internal and external), • Being visible to customer and internal teams. Key Skills and Experience : • Experience in manufactoring/factory service delivery desirable, • ITIL/PMI professional is a big plus, • Good mix of Transition (External customer), Delivery and project experience in EUC and FSO environment., • Candidate should have good understanding of Desk side desktop support including incident/requets, and break fix, • Should have very strong written and oral communication skills, • Flexibility with respect to time - client deliverables need to be met with a Can do attitude, • Excellent problem solving/quantitative/analytical skills, • Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels, • Location of work will be the client offices in the respective geography/location. Flexibility in relocation based on job requirements will be desired.

The IT Service Desk Operator serves as the first point of contact for IT support, delivering prompt and professional assistance to users via digital channels, phone, and in person. The role involves handling IT queries, maintaining documentation, issuing equipment and accounts, updating the asset re

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Deliver with Evri this Christmas – It’s NOT too late to join us! .Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Earn £15-£18 per hour OTE+ £100 Learning payment .The Christmas Countdown is on! – High demand, lots of parce

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Independent mental health support service.

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Independent mental health support service.

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Must have either a smartphone with working camera or desktop/laptop with webcam. Customer service representative agent experience is not necessary. You get to review and use new products or services before they are released to the public.

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

CareTech Community Services Ltd supports over 5,000 adults across 300+ services nationwide. You will be responsible for supervising care delivery, ensuring safety, and supporting service users to lead as ordinary a life as possible. Ensure service users’ welfare, safety, and participation in dail

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Customer Service Representative - HitchinAbout the RoleCustomer Service RepresentativeWe are currently advertising for 6 & 12 month FTCs/secondments in our Savings & Retirement and Equity Release teams. At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers an

Synergyx Freight is a rapidly growing logistics company known for professionalism, reliable operations, and a driver-first approach.HGV Class 1 Drivers - Part Time.If you're a dependable driver who wants stability, a good kit, and to be respected for your work - this is for you.Modern new fleet (Mer

Customer Service Representative - BournemouthAbout the RoleCustomer Service Representative – Hybrid WorkingWe are currently advertising for 6 & 12 Month Fixed Term Contracts with the potential for them to go on longer. You’ll need to:• Have experience of providing outstanding customer service,

As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. Apprentice Customer Service Advisor. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).

Customer Service Representative - ExeterAbout the RoleWe are currently advertising for 6 & 12 months contracts across our New Business, Claims & Agency management teams. One thing we’re good at? Celebrating success and a job well done!So if you enjoy being on the phones and are looking for a role

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. You’ll use your energy and ambition from similar roles where yo

Join us as our new Customer Services Projects Manager and play a pivotal role in shaping high-impact initiatives, driving service excellence, and supporting meaningful engagement with our residents. This isn’t your typical project management role, it’s an opportunity to make things genuinely bet

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Key Responsibilities Team Leade

House, office and apartment furniture moving company in London, looking to hire category Bdrivers in SW area We offer: - Weekly pay - £500 - £800 + tips, bonuses and compensation - Payment of salary regularly, without delays every week - Assistance from office staff - Work in a collegial setting -

AboutApply fast, check the full description by scrolling below to find out the full requirements for this role.Stuart connects companies and couriers for better, faster delivery within cities.Founded in 2015, Stuart operates in 3 countries and 128 cities across Europe.Self employ

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Key Responsibilities Team Leade