Property Services Manager
7 days ago
London
Property Services Manager – 6-Month Fixed Term Contract MUST CURRENTLY HOLD AN ENHANCED DBS Location: Fulham base, with travel across multiple sites Hours: Full-time, Monday–Friday Salary: £50,000 per annum + benefits An excellent opportunity has arisen for an experienced Property Services Manager to join a respected housing organisation supporting vulnerable ex-Service personnel. This role will lead the delivery of high-quality property management services across multiple schemes, ensuring safety, compliance, and exceptional resident experience. The Role You will be responsible for managing all day-to-day property services functions, including repairs, planned maintenance, voids, compliance, health & safety, and contractor management. You will lead a small Property Services Team, providing direction, performance management, and professional support. This role plays a key part in ensuring housing schemes are safe, well-maintained, and delivered to the high standards expected by residents. Key Responsibilities • Lead, develop, and manage the Property Services Team, including one-to-ones and performance reviews, • Oversee day-to-day repairs, planned and cyclical maintenance, voids, defects and communal area management, • Manage contractor relationships, ensuring compliance, KPIs, and service quality, • Maintain high levels of property compliance across gas, electrical, fire, water, lifts, asbestos, and other safety areas, • Lead on void management, including inspections, specifications, and ensuring turnaround targets are met, • Monitor and manage property services budgets and expenditure, • Contribute to the delivery and handover of new developments, including defects management, • Produce clear management information, reports, and KPI updates, • Engage residents effectively, ensuring communication and participation in service decisions, • Ensure policies, procedures, and systems are compliant, up to date, and reflective of best practice, • Work collaboratively with internal teams, external partners, and contractors About You • Minimum five years’ experience in property management within housing associations, local authorities, or similar, • At least three years’ staff management experience, • Strong knowledge across repairs, maintenance, voids, compliance and asset management, • Understanding of supported housing, regulatory frameworks, and statutory obligations, • Confident managing budgets, contractors, performance and service standards, • Clear, professional communicator with a strong customer-focused approach What’s on Offer • Competitive salary and benefits, • Meaningful work supporting vulnerable veterans, • Opportunity to lead service improvements and deliver high-quality housing management