Trabajos telephone customer service en London - Page 3Crear alertas

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs enquiries at first contact. Accurately log and update information on the Council’s housing systems, including ordering repairs, booking surveyor appointments, issuing rent statements, and taking payments. Identify when enquiries require escalation and pass accurate, detailed information to specialist teams. Deliver a consistent, reliable, and customer-focused service in line with performance targets and service standards. Maintain up-to-date knowledge of housing policies and procedures to ensure accurate advice is provided. Carry out telephone surveys and record customer feedback to support service improvement. Take ownership of enquiries, ensuring residents feel listened to and supported throughout their interaction. Work in a performance-driven environment, achieving targets relating to customer satisfaction and first contact resolution. Act as a positive role model, promoting excellent customer service standards and organisational values at all times. Work flexibly across shifts to ensure full service coverage during operational hours.Qualifications Essential: GCSEs (or equivalent) OR relevant customer service experienceDesirable: Customer Service qualification or similarExperience Working in a customer service or contact centre environment Delivering services in a fast-paced, high-pressure setting Confident handling challenging or complex customer enquiries Working to performance, quality, and productivity targets Using Microsoft Office and other IT systemsKnowledge Strong understanding of what excellent customer service looks like General awareness of how customer service centres operate Desirable knowledge of local authority services, particularly housing or repairsSkills & Abilities Excellent customer service and communication skills (verbal and written) Strong problem-solving and attention to detail Ability to understand and retain high volumes of information Confident IT user with good digital skills Strong time management and organisational skills Flexible and adaptable approach to workPertemps Network Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you are passionate about delivering excellent customer service and have experience supporting housing or repairs enquiries, apply now for the Customer Services Advisor – Housing Repairs role to take the next step in your career

Company Description BJF Group is a leading multidiscipline Main Contractor based across the UK, specialising in delivering high quality construction projects across various sectors priding ourselves of our reputation for excellence and attention to detail. Within our Facilities Management division, the small works team plays a crucial role in the day-to-day delivery of planned minor works across a diverse range of properties and systems within our client's sites. Position Reporting directly into the Contracts Manager, the Maintenance Plumber will take a handson and customer facing role in the delivery of commercial contract works, covering the following: Carrying out maintenance of heating installations of all types in domestic and commercial buildings (including boilers, pipelines, valves, pumps, control gear, and other associated equipment), and be fully conversant with all aspects of the heating systems in line with technical qualifications held. Completing installation and maintenance of plumbing, drainage, and sanitation installations of all types in domestic and commercial buildings and be fully conversant with all aspects of these systems. Undertake faultfinding diagnosis, problemsolving, and analysis of plant operation appertaining to the operation and efficacy of the installed mechanical systems (including plumbing, drainage, heating, and HVAC systems). Carry out relevant testing and certification of mechanical plant and systems in accordance with all appropriate regulations and within the remit of the postholder’s relevant qualifications. To always work in a safe manner and to a high standard, in line with best working practices Requirements Minimum NVQ Level 2 Experience in commercial gas heating's Experience in plant room instillations Rewards Competitive Salary Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays) Group Pension Scheme: Provided by Royal London to save for your future. Free Eyesight test: Specsavers Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist. Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Discounted Gym Membership at more than 3,000 gyms across the UK. Better BJF Initiative: wellbeing and mental health champions readily available at work. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment

Our client is a highly successful business, seeking a Procurement and Compliance Executive. The successful applicant will act as the central link between sales, purchasing, and logistics, assisting with order processing, inventory monitoring, and supplier communication. Key duties will include forecasting, reporting, telephone liaison with clients and data analysis. Other duties will include, raising purchase orders (POs), maintaining ERP systems, managing customer queries, and ensuring timely deliveries to meet high-level customer service. Key Requirements • IT Skills: Strong proficiency in Microsoft Excel and ERP systems * Organization: High attention to detail with the ability to manage competing purchasing and sales deadlines. * Communication: Excellent verbal and written skills for dealing with suppliers and customers. * Experience: Previous experience in a combined sales and purchasing role, or a strong administrative background in logistics/finance. Monday - Friday, full time office hours, OFFICE BASED. £30 - 35.000P.A. Molesey

Company Name: Logic 360 Ltd Job Opportunity: Customer Call Agent Location: Heathrow Airport Employment Type: On-going Working Shift Patterns: Varied days between Monday – Sunday Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00) Salary: £12.80ph (Weekly pay) Job Description: We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations. Key Responsibilities: Dealing with inbound & outbound bookings Handling customer queries via telephone & email Booking vehicle collections and returns Updating and monitoring of the companies booking systems, databases etc General admin duties Requirements: Strong customer service skills Computer literate and competent using a variety of systems Good level of verbal and written communication skills Have the ability to work independently and as a team Able to work on any of the shift times above Skills: Excellent communication skills (Verbal and written) Interpersonal skills Admin and computer skills Able to adapt to fast paced and challenging situations How to Apply: If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to or apply through our website at

Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate £44,127 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionallyAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you ambitious and driven by success? Are you a talented customer service / account manager who can unlock doors and build relationships? Do you have a great work ethic and are motivated by exceeding targets? Can you bring a unique set of skills to a business? Do you have an entrepreneurial spirit and want to dictate your own career path within a company who will help you realise your full account manament potential? If yes, we have the perfect role for you at a leading multi-million-pound distributor of steel products in Enfield. This forward-thinking company takes a diverse outlook on their recruiting process and think its business critical that they recruit the best people who share their vision, because they recognise their employees are their greatest assets. The company that we are recruiting for requires a highly motivated and successful account manager to fit into their sales team. The role will entail a combination of customer service and account management so the individual will need to be able to display a high level of selling skills/techniques who can use their own initiative, overcome objections, develop relationships and strive to reach and exceed targets to ensure the continued growth of this fast paced, challenging and dynamic business. • Raise job cards for requirements up to 2 weeks ahead for planner., • Place orders with suppliers, • Answer general customer queries/issues over the telephone or email in a timely manner., • Check off loads against schedule - ensure no issues, • Update delivery performance monitor, • Deal with day-to-day queries, i.e. reject stock at customer, supplying POD’S, additional deliveries (where necessary), Overdues list (if any), chasing wagons, chasing deliveries required from supplier., • Reduce old stocks, • Queries regarding invoices and credits, • Setting up new parts when required, • Trial requirements, • Ensure requirements are covered on regular basis between monthly orders, • Raise jobs for re-works, • Liaise with Planning Manager on daily requirements to establish delivery quantities and times

Want a better, more flexible, way of working with a high earning potential - then you are in the right place! We are looking for sales professionals to join our busy sales team to work with our customers to design their dream Fitted Bedroom, Home Office or Living Space. Previous direct selling experience would be advantageous. Full CAD & product training is provided to the highest standard allowing you a flying start into the business. What we can offer you: • Excellent earning opportunity and flexible full time working, • High number of in-bound company booked appointments – no cold calling, • Weekly paid commissions with a realistic opportunity to earn £50,000 to £100,000 p.a., • Full sample kit provided What we want from you: • Good communication skills and a positive attitude, • A strong desire to succeed, • Ideally previous sales experience although not essential, • A focus on exceptional customer service, • Your own transport, telephone and laptop If you have the drive and skills to join our fabulous team, please apply and we will be in touch. Interviews will be arranged locally with the Regional Sales Manager

Receptionist Location: NCG Higher Education Centre, London (E14 9GE) Contract: Temporary / Ongoing (subject to availability) Hours: Full-time / Part-time opportunities available Start Date: To be confirmed Advertised by: The Supply Register Job Summary The Supply Register is recruiting on behalf of NCG for a professional and welcoming Receptionist to support the front-of-house services at the NCG Higher Education Centre in Canary Wharf, London (E14 9GE). This role is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy and professional education environment. As the first point of contact for students, staff, and visitors, you will play an important role in ensuring a positive and efficient reception experience. About the Role: As a Receptionist, you will: • Provide a professional and friendly front-of-house service to students, staff, and visitors • Act as the first point of contact for enquiries in person, by phone, and via email • Manage the main reception desk and maintain a welcoming environment • Support with administrative tasks and general office duties • Handle incoming calls, messages, and enquiries, directing them to the appropriate departments • Manage visitor sign-in procedures and site access • Support staff and students with general information and guidance • Work collaboratively with the wider administrative and support teams Requirements Essential • Previous experience in a reception, front-of-house, or customer service role • Excellent communication and interpersonal skills • Strong organisational and administrative abilities • Ability to work professionally in a busy environment • Good IT and telephone handling skills Desirable • Experience working in an education or higher education environment • Familiarity with administrative systems or databases • Experience providing support in a busy office or reception setting What We Offer • Opportunity to work within NCG’s Higher Education Centre in Canary Wharf • Competitive pay rates • Weekly payroll through The Supply Register • Ongoing support and professional development opportunities • A welcoming and professional working environment Safeguarding Statement The Supply Register and NCG are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will be required to undertake appropriate safeguarding checks, including an enhanced DBS where applicable. Interested? Apply now with your CV via The Supply Register to be considered for this Receptionist opportunity at NCG’s Higher Education Centre, London (E14 9GE)

Job title: Test & Repairs Technician Job type: Temporary to Permanent Location: Stevenage Working hours: Mon-Thurs 7am-5pm & Fri 7am-2pm Hourly rate: £14.00 per hour Our highly established client based in Stevenage are currently looking for a Test & Repairs Technician to join their team on a Temporary to Permanent basis, with a view of an immediate start after interview process. The successful candidate must have hands on and technical skills, with a strong background and understanding of the electronics industry. Main duties as a Test & Repairs Technician: Technical: - Provide a high standard of technical advice and guidance to customer issues via email & telephone - Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised - Undertake investigations and provide reports in relation to customer issues and feedback - Review technical information, manuals and processes, updating & improving where relevant - Liaise with Customer Services, Sales and Production as required for customer queries, ensuring all queries are resolved efficiently Production: - Assist in development of new products - Organise samples, jogs and components - Pressure & Electrical testing - Carry our product repairs - Maintaining tooling to keep in good working condition and report any potential issues - Ensure all Health & Safety guidelines are strictly adhered to What's needed as a Test & Repairs Technician: - Ability to work efficiently as part of a team and maintain excellent communication skills - Previous experience working within the Electrical industry - A strong background within Repairs & Testing, showcasing strong attention to detail - Ability to multi-task and perform a number of different duties on a daily basis - Good understanding of Technical drawings and Health & Safety standards Perks of working on a Temp to Perm basis: - Opportunity to join a highly established company - Weekly pay (during temping period) - Tax relief on travel (during temping period) - 24/7 support (during temping period) - Rewards & Discounts Please apply within

Into food, drink, and hospitality? Want to work with some of the UK’s most exciting restaurants, bars, pubs, hotels, and venues? This is a fantastic opportunity for a self-motivated, results-driven Graduate Sales Development Executive to join a market-leading media company specialising in digital marketing and booking solutions for the hospitality industry. If you’re purely chasing sales and don’t care what you sell, this is not the role for you. But if you’re passionate about hospitality and want to work with some of the hottest brands in the sector, this role offers something far more engaging than your average tech sales role. We’re committed to creating a supportive and rewarding environment where people can thrive, combining a fun, fast-paced culture with the opportunity to build a successful career in digital media. The Role at a Glance: Graduate Sales Development Executive London £40,000 OTE - £27,00 basic plus £13,000 commission/bonus Product / Service: The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Hospitality experience a bonus but not essential. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: Sourcing new client prospects and their decision makers • Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. • Presenting and selling digital marketing solutions within the main channels – Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas • Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex • Educating clients to understand the features and benefits of the product • Nurturing existing customers and driving upselling initiatives • Creating proposals based on client requirements and data insights About You: Required: Self-motivated, confident, commercial and results driven • Good written and oral communication skills • Good organisational skills and time management • Confidence to communicate and present at all levels • Highly coachable and eager to learn and grow in your career • Eligibility to work in the UK without restrictions Training You Will Receive: How to present, sell and the psychology of selling • How to negotiate and close deals • SEO and digital marketing • Background knowledge of the hospitality industry • CRM systems and account management • Content management systems What's on Offer: Competitive salary and regular progression opportunities • 25 days holiday + bank holidays • Monthly office socials (From axe throwing to Champagne tasting) • An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) • Cycle to work scheme • Healthy snacks in the office • EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis. SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: up to 48 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a welcoming, efficient service for guests while maintaining accurate records and supporting daily hotel operations. As a Front Desk / Front of House Hotel Receptionist you will handle guest enquiries, process reservations and ensure smooth check-ins and check-outs while delivering excellent customer service. Working as a Front Desk / Front of House Hotel Receptionist you will support communication across departments, promote hotel services and help maintain a well-organised and professional front office environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties and responsibilities as the Front Desk / Front of House Hotel Receptionist include: • Guest Welcome and Check-In: Greet guests, register arrivals, assign rooms and explain hotel facilities, • Customer Service Support: Respond to guest enquiries in a polite, efficient and professional manner, • Front Desk Administration: Maintain accurate guest records, update PMS systems and manage documentation securely, • Telephone Handling: Answer internal and external calls promptly and manage switchboard operations, • Reservations Management: Process bookings via telephone, email and in person, ensuring accuracy, • Billing and Payments: Post charges, process payments and ensure all financial transactions are correct, • End of Day Reporting: Prepare and submit daily reports and escalate any discrepancies, • Guest Communication: Relay messages and coordinate with departments to meet guest needs, • Upselling and Promotions: Promote hotel services and maximise occupancy and revenue opportunities, • Compliance and Safety: Follow procedures for health and safety, emergency response and data protection CANDIDATE REQUIREMENTS • Previous experience in a receptionist, front of house or customer service role, • Strong communication skills with a professional and friendly manner, • Excellent organisation skills and ability to multitask in a busy environment, • Experience with administrative tasks such as data entry, record keeping and correspondence, • Ability to use hotel systems, PMS systems or similar CRM/database systems, • Confident handling telephone enquiries and switchboard operations, • High level of attention to detail when managing bookings and financial transactions, • Ability to work flexible shifts including weekends and evenings, • A proactive approach with a focus on delivering excellent customer service, • Knowledge of local attractions and transport routes is advantageous HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14645 Full Time, Permanent Customer Service / Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

We have a brand-new opportunity to work with a renowned financial and technical solutions international company, operating across the world. They are looking for an Inside Sales Engineer to join their dynamic team You will be reaching out to new potential clients, learning about their business needs and challenges, and using the unique wealth of technical expertise available to you to provide them with the solutions they need. This is an excellent opportunity for anyone with an interest in engineering, electronics, financial solutions, and business development to work for a well-established multinational. Our client offers great remuneration, and they invest greatly in their employee’s wellbeing, as well as their personal and professional development. Type of contract: Permanent, full time. Location: Harrow, North London. Working pattern: Mon-Fri. Hybrid, 2 days WFH, 3 days in the office. Pay: £40K per year basic (negotiable) + commission. Private health insurance. In-office canteen. Start date: Immediate start Professional proficiency in French and English is essential. About you: In order to succeed as an Inside Sales Engineer, you must be a commercially-minded individual with reams of confidence. Having a good understanding of engineering, electronics or technical solutions is advantageous. Profile: Required to be fluent in English, both written and spoken. Professional proficiency in French, German, Italian or Spanish is beneficial. Previous experience with inside sales, B2B outbound calling, lead generation, customer service, telesales, or telephone business development. Previous experience with electronic engineering and/or equipment for testing and measuring. You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels. Good team player who enjoys working in a fast-paced environment. To apply, please send your CV in English and in Word format to Alvaro

Retentions Advisor We are currently recruiting for a Retention Advisor to join a growing and customer-focused organisation within a fast-paced service environment. This is a fantastic opportunity for someone passionate about customer experience and relationship management to play a key role in retaining and supporting an established customer base. As a Retention Advisor, you will act as a primary point of contact for customers with contract-related queries, delivering an exceptional service experience at every interaction. You’ll work closely with the Customer Service Manager to enhance customer satisfaction, strengthen loyalty, and protect ongoing revenue through proactive support and engagement. Key Responsibilities • Deliver a high-quality, engaging customer service experience across all touchpoints, • Manage inbound and outbound customer calls, handling queries with professionalism and efficiency, • Take ownership of contract-related requests including renewals, upgrades, add-ons, and service changes, • Identify opportunities to retain customers and support upselling where appropriate, • Manage and resolve customer queries via ticketing systems in a timely manner, • Maintain strong product and service knowledge to support customers effectively, • Coordinate customer requirements to ensure a smooth and seamless service journey, • Build strong relationships with internal teams to deliver the best outcomes for customers, • Support onboarding and training of new team members where required Requirements: • Minimum of 3 years’ experience in a customer-facing role, ideally within a B2C environment, • Experience handling inbound calls in a sales or sales support setting, • Strong communication skills with a confident and professional telephone manner, • Highly organised with the ability to manage multiple tasks while maintaining attention to detail, • Passionate about delivering outstanding customer service and achieving KPIs, • Resilient and able to perform well in a busy, high-volume environment This is an exciting opportunity that offers a competitive salary of £27,000 - £29,000 and hybrid working of 3 days in the office 2 days at home. This is a varied and engaging role where you can make a real impact on customer experience. To apply for this position as a Customer Service Advisor, please send an up-to-date CV to Lilly Douglas or call us. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial, NHS and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures

Job Purpose To support the efficient processing of returned hire items, ensuring all props are checked, recorded, and returned to stock accurately. The role also involves identifying and reporting any damages or losses in line with company procedures. Key Responsibilities • Receive and check in returned props, ensuring all items are accounted for, • Accurately record returns using internal systems, • Identify, report, and document any damaged or missing items, • Photograph returned items where required, particularly in cases of damage, • Liaise with customers regarding any discrepancies or queries related to returns, • Communicate with internal departments, including sales and production teams, to resolve issues, • Assist in organising and preparing items for return to stock, • Support the Loss and Damage Manager with administrative and operational tasks Essential Skills & Requirements • GCSEs (or equivalent) in English and Maths, • Good written and verbal communication skills, • Basic computer literacy, • Strong organisational skills and attention to detail, • Confident and professional telephone manner, • Ability to work independently and manage workload effectively, • Ability to work under pressure and meet deadlines Desirable Skills • Previous experience in a warehouse, retail, or returns-based role, • Customer service experience, • A proactive approach with a willingness to improve processes, • Basic understanding of social media or stock systems

Pear Recruitment - Head of Property Management Location - Battersea Salary - £40,000 Hours – Monday to Thursday 9:15am – 5:30pm, Friday till 5pm – 1 day work from home Full license, pool car available Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. Having been established as an Independent Estate Agents for over 20 years, many of their staff have been with the company for over 10 years. Their focus is very much on customer service. The role involves Overseeing 3 members of staff made up of 2 Property managers and 1 Administrator The successful candidate will be at the helm of property management operations, ensuring the highest standards of service and efficiency. This role demands a strategic thinker with a proven track record in property management, capable of driving growth and maintaining excellence. The individual will oversee a dedicated team, providing guidance and support to ensure seamless operations and client satisfaction. The candidate must be highly motivated with experience as a Head of Property Manager. You will be dynamic and organised with good leadership skills, articulate, ambitious, and focused on delivering exceptional service. Responsibilities * Develop and implement property management strategies aligned with business goals * Set performance targets for portfolios (residential, commercial, or mixed-use) * Identify opportunities for growth, acquisitions, or improvements * Lead and manage property managers, leasing agents, and support staff * Recruit, train, and evaluate employees * Ensure high performance and professional development across the team * Prepare and manage budgets for properties * Monitor income, expenses, and profitability * Approve major expenditures and cost-control initiatives * Oversee rent collection and financial reporting * Act as the main contact for property owners, investors, and key stakeholders * Provide regular updates and performance reports * Maintain strong client relationships * Ensure high levels of tenant satisfaction and retention * Support acquisitions and onboarding of new properties Skills for the role includes: * Excellent interpersonal skills. * Leadership and people management skills * Strong Knowledge of property law and compliance * Communication and negotiation skills * Problem solving and decision making * Proficient IT skills * Full UK Driving License required. If you are interested in this Head of Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Sales Advisor £27,000 + OTE £29,000 + Training + Free Parking + Progression 40 hours per week (rota - includes weekend working) Charlton Are you looking for your next customer-facing sales role with excellent training and genuine progression opportunities? This company is a Self Storage company with sites across the UK and continues to expand, providing storage rental solutions. The successful candidate will ensure the store is maintained to a high standard of cleanliness while contributing to the store's financial targets. In this role, you will be responsible for speaking with customers face-to-face and over the telephone, advising on and selling storage services to both new and existing customers. For more information, please click apply and contact Alice Holwell, Reference - 5025, or call (phone number removed). The Role: *Operating a forklift (full training provided) *Maintaining a high level of customer satisfaction and service *Supporting sales activities to help the store achieve its targets The Candidate: *Strong written and verbal communication skills *Comfortable working independently *Able to follow company guidelines and policies Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Customer Sales Advisor, Customer Service Advisor, Sales Advisor, Sales Assistant, Retail Sales, Retail jobs, Sales jobs, Charlton, Greenwich, Blackheath

A well-established law firm is seeking an experienced Qualified Residential Solicitor to join its London office. This is an excellent opportunity for a motivated solicitor to become part of a dynamic and supportive team. The successful candidate will manage their own caseload of residential conveyancing matters from instruction through to completion, delivering exceptional client service whilst maintaining the highest professional standards. Key Responsibilities Manage a varied caseload of residential conveyancing transactions including freehold and leasehold sales and purchases, remortgages, transfers of equity, and new build properties Handle matters independently from initial instruction through to post-completion Ensure all cases progress efficiently and meet agreed timescales and deadlines Maintain accurate and up-to-date case management records on the firm's case management system Client Care Provide clear, professional advice to clients throughout the conveyancing process Maintain regular communication with clients, keeping them informed of progress Respond promptly to client queries via telephone, email, and correspondence Deliver excellent customer service to build and maintain client relationships Manage client expectations effectively Legal and Technical Work Conduct thorough due diligence including reviewing contracts, title documents, and search results Identify and advise on potential issues or risks affecting properties Draft and review legal documentation including contracts, transfer deeds, and completion statements Liaise with mortgage lenders, estate agents, other solicitors, and third parties Conduct pre-contract enquiries and respond to requisitions Prepare completion statements and financial reconciliations Undertake post-completion work including SDLT returns and Land Registry applications Compliance and Risk Management Ensure full compliance with regulatory requirements and the firm's policies and procedures Conduct thorough anti-money laundering checks and client due diligence Maintain compliance with professional standards and conveyancing best practice Identify and manage risk appropriately, escalating concerns where necessary Maintain accurate time recording and billing procedures Essential Requirements Minimum 3 years' experience working as a qualified residential solicitor Fluency in speaking both Punjabi and Pashto Proven ability to manage a caseload independently Strong technical knowledge of residential conveyancing procedures and Land Registry requirements Excellent communication skills, both written and verbal Strong attention to detail and organisational skills Ability to work under pressure and meet deadlines Proficiency in case management systems and Microsoft Office Commitment to delivering outstanding client service

MMP Consultancy is looking to recruit an Experienced Scheduler Team Lead to work with a National Contractor in East London on a Permanent basis. Working as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way to ensure a quality service. Key Responsibilities: Manage all resource planning activities to ensure maximum efficiency Enable K.P.I's to be met weekly by ensuring all jobs and appointments are met Check K.P.I performance weekly and analyse service failures to implement solutions Audit performance weekly and any errors bought to your team's attention. All reporting sent via business management are inspected and updated by yourself or your team promptly, any errors from this to be kept for auditing purposes above Providing customer service to residents and customers Dealing with queries from residents, changing appointments Arranging appointments for residents Assist when required to undertake customer satisfaction surveys Attend meetings as requested and deliver service updates to your team at your internal meetings Participate in ensuring a positive team spirit within contract Making sure ID badges are worn and office attire is correct at all times Follow the company's policies and procedures at all times Cooperate with colleagues from other Departments in a timely manner if and when necessary Assisting with people management issues Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Skills Required: Have strong administration skills and must be IT proficient. Have excellent communication skills, both oral and written. Be a self-motivated, resilient, assertive and confident person Have proven experience in providing excellent customer service. Have previous experience working with scheduling repairs Be organised and able to multi task Call centre environment Maintenance/ repairs background Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers' needs Willing to go the extra mile to deal with a difficult situation

Pear Recruitment: Property Manager – Hornsey Rise Salary: £30,000 Hours: Monday – Friday (Full time will consider part time) Full driving licence and Own car My client is currently looking for an experienced Property Manager to work with their team in Hornsey Rise. You will be meticulous and a problem solver, reliable and hardworking with great communication with experience in AST and block management. The Responsibilities: * Managing portfolio of properties and organising maintenance works, liaising with landlords on costs and quotes, to include block management * Organising contractors and the payment of suppliers * Negotiating renewals and preparing further paperwork * Carrying out property inspections * Logging property records/applicant records, managing and updating software data * Dealing with terminations and deposit releases * Preparing and supplying basic landlords’ accounts * Reporting to manager and director Skills Required: * At least one year experience in a similar role * Advanced IT skills (Words, Excel, MS Outlook) * Exceptional customer service * Can problem solve and create solutions * Excellent communication skills, both verbally and in writing * Full licence and own car If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment

Administrator Knightsbridge, London Salary - £30,000 to £40,000 Full-time - Permanent | Office-Based The Opportunity We are looking for a detail-oriented and organised Administrator to join a busy luxury retail brand in Knightsbridge, London. This role offers a varied and rewarding day-to-day, combining financial management, stock control, and general administration, and provides an exciting opportunity to develop your career in the luxury goods sector. The Company Our client is a prestigious luxury brand, renowned for exceptional quality and customer service. They are committed to nurturing talent and providing career growth within a dynamic and professional environment. Your Roles and Responsibilities • Financial: Balancing daily and weekly cash, managing petty cash, processing invoices, and maintaining accurate branch records., • Stock Control: Managing stock levels, conducting stocktakes, checking items on arrival, and ensuring accurate records on company systems., • General Administration: Typing, database maintenance, filing, telephone cover, and general office support. Your Skills and Experience • Strong numeracy and literacy skills, • Computer literate (including Excel and Access), • Excellent written and verbal communication skills, • Highly organised, methodical, and detail-oriented, • Ability to work under pressure and take responsibility, • Flexible and professional presentation, willing to cover showroom events if required, • Desirable: previous luxury retail experience and basic knowledge of luxury watches or jewellery. The successful candidate will play a pivotal role as an Administrator in the company and can look forward to an exciting career journey within the luxury goods industry. To apply, simply send your CV, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier), • Managing bookings, collections, transport, and liaising with overseas agents/customers, • Preparing and processing shipping documentation, • Submitting import & export customs entries, • Building strong relationships with customers, suppliers, and partners to deliver excellent service, • Providing quotations, pricing jobs, and raising invoices accurately, • Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- • Imports or exports (or both) within the freight forwarding industry, • Excellent customer service skills with a professional telephone manner, • Highly organised, detail-oriented, and able to work to strict deadlines, • Ability to thrive in a fast-paced, time-critical environment Benefits:- • Annual and Performance bonuses, • Additional payments (on call once trained), • Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Pear Recruitment – Letting Negotiator Location - Stanmore Salary - Basic £20,000 OTE 35,000 Hours – Mon – Fri 8.45am – 6.00pm Sat 9.30 – 3.00pm Driver with own car and clean licence Our client an independently owned estate agency franchise is seeking a Lettings Negotiator with at least a year’s experience to join their branch in Stanmore. If you live locally and able to hit the ground running, you could be the right fit for their friendly and motivated team. Always aiming to go above and beyond makes them an award-winning branch within the local area. If you are a highly motivated individual with the drive to succeed, please send your CV to be considered for this role. Your typical day: • Working closely with the team to identify new business opportunities and generating new ideas., • Driving lettings through the office, • Conducting property viewings, • Generating quality leads, following these up and consistently aiming for high conversion rates., • Negotiating Rental agreements, Liaising between landlords and tenants, • Complying with all relevant legislation in the industry., • Ensuring that all customers receive a professional, efficient, friendly and personalised service., • Consistently demonstrating the ability to pre-empt and fully understand customer needs and requirements. What we would love from you: • Proven ability of meeting and exceeding targets., • The ability to engage and work well within a successful team., • Strong communication skills, • Excellent customer service, • A full and clean UK driving licence. If you are interested in this Lettings Negotiator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Business Development Executive — Financial Markets Entry level | Full time Office based | Non-advisory role | Graduates welcome £26,500 starting → £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards · One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for * Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential * Strong verbal and written communication skills, with the ability to present information clearly and accurately * A professional and composed telephone manner * Resilience, self-motivation, and the ability to work consistently under pressure * A conscientious approach to performance targets within a structured, compliant framework * Proficiency in standard computer applications and CRM systems * A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. * Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme * Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA * The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits * One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview * Performance-based commission structure — earnings vary depending on individual results and are in line with responsible sales practices * Weekly and monthly incentive vouchers for top performers * Annual salary review and incremental increases * Fast-track progression opportunities — internal promotion is actively supported * Contributory pension scheme * Employee wellbeing programme * Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. JOB SUMMARY Explore our very big world We are looking for a passionate Sous Chef to join our wonderful team at London Marriott Hotel Regents Park. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our experts, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. Education and Experience * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. Perks you deserve Travel smarter with discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends. Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App. Save while dining with 20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels . Start your day right with a £5 breakfast when staying in most of our European hotels. Make life easier with our Uniform laundry service . Relax and recharge with 28 days of holiday including public holidays, with extra days the longer you stay with us. (Pro rata) Know someone amazing? Refer them and earn up to £500 when they join. Plan confidently for the future with our supportive company pension scheme . Be celebrated regularly through awards, recognition events and milestone celebrations. Treat yourself with exclusive high street discounts on shopping, tech, cinema, eye tests and more. Enjoy a vibrant calendar of monthly associate events filled with fun and connection. Enjoy complimentary meals on duty. Boost your skills with industry-leading learning and development , including digital training, classroom sessions. Take your career further with apprenticeship programmes designed to help you grow and shine in your role. Stay active and save money with the Cycle to Work scheme . LONDON MARRIOTT REGENTS PARK London Marriott Hotel Regents Park offers everything you need to experience England's capital city in style. Ideally situated in Northwest London, just steps from Regent's Park and within walking distance of Swiss Cottage Underground station, our hotel effortlessly blends style, substance and award-winning service. Bring your style and your spirit, we'll bring a work culture where you can shine. We work hard, we play hard, and we want to help you to grow. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Are you fluent in Danish AND either Norwegian, Swedish OR Finnish? Are you available for a new position at short-notice? We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish. Monday to Friday, Hybrid working (Monday & Thursday as the office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speedsCandidate requirements: Must be fluent in Danish AND either Norwegian, Swedish or Finnish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets are looking for a Goods Inwards and Parts Person, to join their team in Dartford, Kent. On Offer: * Full-time permanent role * Working Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1-hour unpaid lunch) Saturdays as per rota. (Overtime paid at time and a half on completion of 39 hours Monday to Friday) * Immediate starts available * Competitive salary – dependent on skills and experience. * 32 days holiday (inc bank holidays) * Workplace pension * Life assurance (2 x salary) * Country store staff discount * Company sick pay scheme * Flu jabs and employee referral scheme. Main Purpose of the Role: Reporting to the Parts & Showroom Manager, the Goods Inwards & Parts Person will be responsible for the day-to-day operations of the goods inward area and all parts/showroom-related deliveries. Responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. You will ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone. Duties and responsibilities will also include: * Goods receiving and distribution of orders * Transfer of stock into the stores and showroom * Unpacking branch 'bins' and processing supplier parcels * Loading and unloading of internal lorry * Management of customer delivery and collection shelves * Stock checking when required * Management of showroom stock To Be Considered for the Goods Inwards & Parts Person: * A good knowledge of Agricultural and Horticultural equipment and parts is advantageous * Enjoy working in a busy atmosphere and can cope under pressure during busy periods * Good communication skills: face to face, letter, email and telephone * Familiarity of working in a retail environment and showroom experience (desirable) * General computer skills and familiarity with email and internet use * Supporting internal workshop technicians with parts identification * Good numeracy and literacy skills * Attention to detail and accuracy with numbers, handling of cash, cheque and card payments * Provide efficient, effective and friendly customer service * Full driving license For more details, please contact Willis Global – Experts in Recruiting

Job Title: (Russian Speaking) Service Consultant / Personal Assistant Company: Apex Resources Limited Location: Watford Salary: £30,000 per annum (depending on experience) + bonus and phone Job Summary An opportunity has arisen for a Service Consultant to join our Head Office team. This is a fast-paced, phone-based role within the Trades & Labour recruitment sector, focusing on candidate resourcing and support. Working five days per week, you will be responsible for facilitating the efficient operation of the organisation. The role involves contacting candidates from our database and website to assess their availability and interest in current opportunities. You will be required to screen CVs, assess candidate suitability, and negotiate daily rates. Strong communication, organisational, and interpersonal skills are essential, as you will regularly interact with candidates, clients, and internal staff. Key Responsibilities • Support the full-cycle recruitment process from start to finish, • Make outbound calls to source and assess prospective candidates, • Screen CVs and evaluate candidate suitability for roles, • Negotiate candidate pay rates, • Register candidates on the internal database, • Answer, screen, and direct inbound phone calls, • Handle general enquiries from candidates and clients, • Maintain accurate data entry and records, • Post and manage job advertisements, • Liaise with clients, take job orders, and build relationships, • Attend meetings (both site-based and office-based), • Carry out general administrative duties including scanning, photocopying, and mailing, • Perform additional administrative tasks as required Requirements • Previous experience in recruitment, resourcing, or a similar role (preferred), • Excellent verbal and written communication skills, • Strong organisational skills with the ability to multitask, • Confident telephone manner and customer service skills, • Ability to work in a fast-paced environment Language Requirement Russian language skills are highly desirable and will be considered a strong advantage

We have a brand-new opportunity to work with a well-known travel media international company, operating all over the world. They are looking for a Bilingual Digital Sales Representative to join their diverse and dynamic team, reaching out to new potential clients and helping them promote their brands in the in-flight and online magazines of high-profile airlines. This is an excellent opportunity for anyone with an interest in digital marketing and business development to work for a well-established multinational within the travel industry. Our client offers great remuneration, and they invest greatly in their employee’s wellbeing, as well as their personal and professional development. Type of contract: Permanent, full time. Location: London Pay: £30K per year basic + commission. OTE of £100K/year Start date: Immediate start Fluency in German and English About you: In order to succeed as a German speaking media sales executive, you must be a commercially-minded individual with reams of confidence. Some understanding of digital and social media advertising is advantageous. Ideally you would have a keen interest in the travel industry and a desire to see the world. Profile: Required to be fluent in English and German, both written and spoken Previous experience in B2B outbound calling, lead generation, customer service, telesales, or telephone business development You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels Good team player who enjoys working in a fast-paced environment If you have worked in any of the following roles, you could be suitable: German speaking sales executive, German speaking business development executive, German speaking telesales, German speaking telemarketing, German speaking account management, German speaking media sales, German speaking lead generation executive To apply, please send your CV in English and in Word format to Alvaro. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience

An experienced Delegate Sales Executive with excellent language skills in German is urgently needed for a leading international events company. This is an exciting opportunity to join a growing multilingual team in London. The purpose of this vacancy is to identify new business opportunities, research and interact with senior level executives within the technology sector. You will ultimately be presenting a professional and captivating sales proposition to qualified decision makers across the UK and German market. This role is a permanent position to start ASAP with great opportunity to develop and gain experience. It will be office based in central London. Your responsibilities will include: Establishing, researching, and developing relationships with prospects to identify new business opportunities with key clients. Selling delegate passes to a high-profile IT industry event, by making outbound telephones calls to high-end individuals. across the UK and German market. Keeping the CRM system up to date and maintaining the account list. About you: In order to succeed, you must be a client-focused individual with reams of confidence. You are expected to be articulate when interfacing with various high profiles. This vacancy is a great opportunity for you to grow your expertise and deliver exceptional results to the business. Profile: Required to be fluent in English and German, both written and spoken Previous experience in B2B outbound calling, lead generation, customer service, telesales, or telephone business development You must be enthusiastic, dynamic, creative, self-motivated, and confident in communicating with people at all levels Good team player who enjoys working in a fast-paced environment To apply, please send your CV in English and in Word format to Valentina. languagematters is acting as an employment business in relation to this vacancy

Customer Service Advisor Salary: £26,500 - £27,000 Based in Southall, West London Office-Based Role A well-established, family-run supplier of construction fixings and materials is looking for a Customer Service Advisor to join its busy Southall office. You will play a key role in supporting the sales team, processing customer orders, and preparing documentation to enable the warehouse to pack and dispatch orders for next-day delivery. Key Responsibilities: Handling inbound calls and assisting customers with orders for fixings and ironmongery products Responding to customer queries in a timely and professional manner Processing orders received via telephone and email Managing forward orders and ensuring accurate scheduling Liaising with internal departments to ensure smooth order fulfilment Supporting general administration, including filing, archiving, and maintaining office systemsKey Skills Required: Previous customer service experience, ideally within a call centre or office-based environment Experience handling inbound calls and processing customer orders Strong communication skills, both written and verbal Experience working in a B2B and/or B2C environmentBenefits: On-site parking available Company Pension 20 days annual leave + bank holidays Friendly, down-to-earth company culture 35-hour working week with shifts between 8:00 am and 5:30 pm Monday to FridayIf you bring customer service experience and are based locally in the Southall area, apply today. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We offer annual pay reviews and incremental pay increases’ 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales, retains existing customers and provides outstanding customer service to all new and existing customers. Key Responsibilities Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis. Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits Drive all revenue streams within the centre, including casual, swim school and gym memberships etc. Support the General Manager in the creation, implementation and review of the centre’s marketing and sales plan/ tactics in line with the corporate marketing and sales strategy Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team. Support the preparation of annual service plans, financial plans and statistics Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous members Experience and Qualifications Required Proven experience as a Sales Manager, ideally with experience in the leisure industry. Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPI’s every month. Experience in achieving performance targets and leading, motivating and supporting teams to achieve success Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets Customer-oriented mindset and experience managing customers’ needs Excellent sales and negotiation skills Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Protec Camerfield is Protec Fire and Security Group's company that specialises in sprinklers, watermist and gas suppression. At Camerfield we have an opportunity for a Sprinkler and Water Mist Designer. Ideally we require the successful candidate to be based in London and the South East of England, although we will consider applicants from any UK locations, if their skills, knowledge and experience are suitable for the position requirements. As Sprinkler and Water Mist Designer, you will provide comprehensive support as part of a busy sprinkler & water mist design team. Working with clients and engineers you will plan and organise works from the order stage through to completion ensuring client satisfaction. Responsibilities Reporting to the Design Manager, the role will involve preparing the design drawings and calculations for projects. Working closely with the project team to ensure designs are completed on time and to the relevant technical standards. Involved in attending design meetings as and when necessary and supporting other members of the team. Working with clients with the occasional face to face client meeting. Requirements LPCB Qualifed Exprience of working in a similar role within the Fire Protection industry. Skills & Abilities Excellent customer service skills Professional telephone manner Excellent oral and written communication skills Proficiency using Microsoft Office packages including Word, Excel, Outlook and Access Competent using AutoCAD & Canute FHC BIM / Revit modelling Ability to confidently deal with difficult and stressful situations Ability to maintain accurate records Great interpersonal skills and the ability to work as part of a team Ability to communicate effectively with staff at varying levels throughout the company Salary/package is dependent on experience and company policy is to promote internally

Senior Business Travel Consultant- Required for this established TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their clients, booking worldwide travel. This role can either be hybrid in the London area or homebased in the South of England and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to £40,000 dependent on experience Senior Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. Senior Business travel consultants skills required Business travel consultant experience is a must Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ticketing experience Ability to work under pressure Customer service orientated If you are interested in the above role please apply online or send your cv to (url removed) or call Rachel on (phone number removed)

A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI’s are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £19.54 Umbrella £25.84 Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements

Fixed term contract until December 2026 The role This is an exciting opportunity for someone who is interested in providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team/department. As the Team Assistant, you will support our team on The Isle of Wight to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. You will intercept and screen telephone calls, emails, written correspondence and, dealing with, or redirecting enquiries to the appropriate areas, as necessary. Please note this role is a fixed term contract until 31/12/2026 with the possibility to extend. What youll need Understanding and experience of the range of in-house IT systems such as Microsoft Dynamics CRM, and Orchard. Understanding principles and practice of equality and customer care in delivering effective services. Commitment to providing a high-quality service to all customers. Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets. Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders. Knowledge of housing and / or repairs would be desirable. In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing Date: 6thMay 2026at 23:59 (We may close the advert early if we receive a suitable number of applications). Applying for roles with us About us At Southern Housing, our residents are at the heartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach. TPBN1_UKTJ

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Job Title: Service Desk Analyst Contract Type: Permanent, Full Time Salary: Up to £28,000 Office Location/Working Policy: Onsite Working Hours: Shift pattern between 7am and 7pm What to wear: Smart casual The Role: You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills. As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical support and ensuring efficient resolution of incidents and service requests. You will work within a fast-paced, security-conscious environment, supporting a wide range of technologies and adhering to ITIL best practices. This role requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. You will be working on site at one of our London clients on a Rota basis between the hours of 07:00 and 19:00 Monday to Friday. Role Responsibilities: • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department • Answering telephone calls from customers with technical problems and queries • Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures • Creating, administrating, and disabling active directory objects • Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes • Performing software updates and installations on end users' workstations and servers • Raising cases from emails received by the department and from the proactive monitoring system • Escalating incidents to senior support team members or external suppliers when required • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Key Skills: • Proven experience working within a customer service based role • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers • Organisation and time management skills • To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner • Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Our client specialises in offering Gold Investments to collectors. They are a rapidly growing business thanks to the excellence of the products that they offer their clients and the lengths that they go to in ensuring clients are completely satisfied with the service that they provide.. This is an incredible opportunity for someone who is truly driven, hard working and genuinely money motivated! Average Year 1 OTE - £100,000 Average Year 2 OTE - £180,000 Average Year 3 OTE - £220,000 Accredited with Gold Investors in People award, an industry unrivalled Trustpilot rating and excellent credentials on Glass Door! Full time office based. Working Monday to Friday 8.45am to 5.00pm and 10.45am to 7.00pm every other Wednesday. The role of the BDE is to make outbound and receive inbound calls promoting the products to secure a sale and a long-lasting relationship with your clients. Working to meet monthly sales targets and establish your own client base that you will manage from an account manager perspective. The role also involves maintaining a relationship with your customers by completing follow up calls on a regular basis, saving any returns and providing a seamless service to the clients. Duties and Responsibilities: • Making outbound dials to clients and answering inbound warm leads., • Selling the value and benefits of the products., • Negotiating and overcoming objections from clients., • Building long standing relationships with your clients and servicing their continual needs., • Identifying the needs of the clients and offering the most appropriate product to suit their needs., • Following up on call backs to meet customer’s expectations., • Establishing your own client base and being responsible for managing those clients., • Lead busting to generate new client acquisition to the department, • Delivering call backs to save returns., • Ensure you have an in depth knowledge to be a product specialist in the market place., • Meeting challenging targets., • Delivering productivity targets., • Be positive and polite and maintain professional and ethical working practices at all times., • Be a company ambassador and advocate of the brand., • Adherence to quality measures in line with OFT regulations. Specifications: • Excellent verbal communication., • Excellent customer service skills., • Excellent rapport building skills., • Excellent sales and negotiation skills with a proven record of at least 2 years sales experience over the telephone., • Ability to multitask a multitude of duties., • Ability to manage own time., • Ability to understand the needs of our customers., • Ability to promote company products., • Be efficient., • Reliable and committed to the role., • Be self motivated., • To work as part of a team building team relationships. Our client cares about their employees as much as clients and that is reflected in the pay and conditions on offer. The benefits include: Sociable working hours. Incredibly lucrative and uncapped commissions scheme. Fantastic incentives including weekends away and cash prizes. Excellent reward and recognition schemes. Attractive pension arrangements. Generous holiday allowance. Private healthcare. Following 12 months employment inclusion into the Employee Ownership Scheme with additional annual bonuses. Birthday Incentives. Subsidised Gym Membership. Genuine career progression opportunities as the company grows further. An incredible working atmosphere surrounded by dynamic friendly people

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Multi Drop Van Driver - This leading Greek importer and distributor of the finest Greek food and drinks is looking for a Multi Drop Van Driver to join their dynamic team based in Bermondsey, Southwark, London (Spa Terminus). They’re looking for a skilled and reliable Multi Drop Van Driver to join their friendly team, delivering premium food and drink products to hotels, restaurants, delis and directly to customers’ doors. As the face of their business, you will drive safely and courteously, meet customers with a friendly smile and perform all your duties to the highest of standards. If you love being on the road, take pride in safe and professional driving, and enjoy providing excellent customer service, then this Multi Drop Van Driver position could be your next role. Why You’ll Love It Competitive salary: £28,000 - £32,000 per annum (depending on experience) 6 days paid sick leave per rolling 12 months Staff product discounts (yes, that includes the wine!) Company pension Training including manual handling, health & safety, and alcohol delivery compliance Supportive team in a professional, growing business What You’ll Do Drive their 3.5 tonne vans to complete daily multi drop deliveries across London & the South East Deliver a variety of orders, from small sample packs to multiple product cases Make multiple drops, always ensuring safe, accurate and on-time deliveries Load and unload goods safely, including manual handling of heavy and fragile items Maintain delivery paperwork, proof-of-delivery (POD) Carry out age verification checks where alcohol is part of an order Keep the delivery van clean, tidy and roadworthy reporting any issues promptly. Support the wider team with warehouse or operational tasks when not out making deliveries What You’ll Need Full UK driving licence (12+ months, max 3 points), no disqualifications in last 5 years. Right to work in the UK without the need for visa sponsorship in the future Multi-drop delivery experience: ideally in food, drink, FMCG or hospitality supply Professional customer focused attitude with good communication and time management skills Confident with GPS navigation and able to adapt routes when needed Physically fit: comfortable with manual handling of heavy items A proactive, common sense approach and the ability to stay calm under pressure Bonus points if you’ve Previous experience delivering to hospitality venues Know the London/South-East roads well Have basic food handling knowledge Working Conditions Primarily on the road with multiple daily stops; occasional work in the warehouse. Early starts, variable weather conditions, and daily lifting/moving of packages and boxes. Working hours: Location: On the road from base in Bermondsey, London (Spa Terminus) Hours: 05:30 – 14:00 Monday - Friday About Them They bring the finest Greek food and wine to the UK, guided by five core values: Producers – The foundation of everything they do Excellence – In products and performance Respect – For partners, customers, and colleagues Creativity – Encourage innovation, curiosity, and fun Sustainability – Taking responsibility for their environmental impact If you have the skills and experience for this Multi Drop Van Driver and are ready to contribute to an exciting business and share their passion for Greek cuisine, apply now! Please note, Candidates must be authorised to work in the UK If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. Additional keywords: Multi Drop Driver, Delivery Driver, Van Driver, 3.5 Tonne Driver, Multi-Drop Delivery, Courier Driver, Logistics Driver, Transport Driver, London Driving Jobs, South East Driving Jobs, Bermondsey Jobs, Spa Terminus Jobs This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Estimator Location: Waltham Abbey, Essex Hours: 8am - 5pm, Monday - Friday Salary: Up to £65,000 depending on experience. Holiday: 20 Days plus 8 Bank Holidays. Sector: Construction, Roofing Our client is a specialist contractor in hard metal roofing, cladding, and façade systems, delivering bespoke solutions for both commercial and residential projects across the UK and internationally. They provide a full end-to-end service from design and fabrication through to installation, working with high-quality materials and offering tailored solutions for projects ranging from simple structures to complex, large-scale developments. With a strong reputation for quality, safety, and technical expertise, our client combines industry experience with a customer-focused approach to consistently deliver high-standard, sustainable roofing solutions. Due to continued company growth, they are looking to recruit an experienced estimator for their pre-construction team. You'll be pulling together scopes of work, providing value engineering and quote gathering to streamline and control the pre-construction processes. Position Duties The successful candidate will be responsible for preparing tender submissions and carrying out take-offs from construction drawings, with the ability to interpret drawings, understand specifications, and use Excel to a high standard. Completing accurate quantity take-offs from drawings, with experience in Bluebeam estimating software considered beneficial. Calculating project rates, including labour, materials, and preliminary costs. Completing client bills of quantities and pricing documents. Producing scope-marked drawings using Bluebeam. Attending project handover meetings with surveying, design, and management teams for secured work. Maintaining detailed and accurate records of tender submissions, queries, and RFIs. Demonstrating strong knowledge of over-18m non-combustible cladding systems and fire barrier requirements. Presenting professionally with strong telephone communication skills. Preparing tender bids and compiling information from incoming enquiries. Meeting clients on-site to discuss requirements and negotiate pricing. Working on projects ranging in value from £200k to £4M+. Building and maintaining strong relationships with key clients. Researching and sourcing costs for materials, labour, and equipment. Supporting the document controller in obtaining subcontractor and supplier quotations. Assisting with the preparation of technical submittals for awarded projects. Providing support to the design team where required on secured projects. Position Requirements A minimum of 5 years' estimating experience in flat roofing systems is preferred, including but not limited to: Manufacturers such as Bauder, Radmat, IKO, Axter, and Kemper Inverted hot melt systems, including ballasted, paved, green, and blue roofs Single ply warm roof systems Tapered insulation schemes Three-layer felt warm roofs Cold-applied liquid systems A minimum of 5 years' estimating experience in rainscreen cladding is preferred, including but not limited to: SFS lightweight framing systems (e.g. Metsec, EOS) CWCT-compliant aluminium rainscreen cladding systems Cavity barriers and fire stopping systems In depth understanding of U-value targets and associated calculations.Strong IT skills, particularly in Excel, Word, Outlook, and Bluebeam. Willingness and ability to travel to the office in Waltham Abbey. Position Remuneration Salary up to £65,000 depending on experience Regular office hours 8am - 5pm, Monday - Friday Christmas Shut down Company pension scheme Joining a friendly office team, where bespoke design and high-quality customer journey is the standardThis is a great opportunity to join a growing business and where everyone on the team is driven to succeed. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application

Assistant Reception Manager Needed for a Luxury Hotel Company- East Sussex Areas - Up To £30,000 + Live In + Benefits IMMEDIATE START An exciting opportunity has arisen for an experienced Hotel Assistant Reception Manager to join a luxury hotel company in the heart of Sussex. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Hotel Reception Manager who can deliver on the upkeep on all aspects of front office. Due to the demand to servicing their discerning clients, they are looking for like-minded individuals who have worked in hotels with experience in hotel Reception management to join their team on a permanent basis. The Duties: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Directs, plans and works with other managers Be able to analyse budgets, forecasting and expenditure & room occupancy along with the Reception Manager Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations are taken care of. Working closely with the housekeeping & other departments Have a good understanding about Opera PMS systems Also work as a Duty Manager in the absence of the General Manager Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Manages and keeps clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Manages and maintains orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are attended to promptly Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction. The Ideal candidate will be: Experience in a similar hotel reception Supervisor/Management role within a hotel environment Must have a warm and engaging personality Conduct regular audits MUST have Opera experience Involved in appraisals and reviews with all staff members Must be able to drive MUST also have experience in Duty Management duties within hotels Able to communicate at all levels and give clear direction to the team Flexible to work various shifts Managing a small team Good computer skills Have a "can do" attitude Conducts regular front desk meetings Good telephone manners and is well groomed Be able to give verbal and written communication at all times Used to being on their feet Being proactive and being able to think on their feet Used to dealing with different types of clientele with customer service being the top priority The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record within a Reception Management hotel environment. TPBN1_UKCT

Job Title : Spa Assistant Manager Hours : 24 hours per week Rate of Pay : £14.50 per hour Location : Orpington Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as an Assistant Spa Manager! Our Perks: B-fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of an Assistant Spa Manager: Assist with overseeing daily operations of the spa, ensuring a seamless and relaxing experience for all guests. Assist the Spa Manager to lead, motivate, and manage a team of skilled therapists and support staff. Support the Spa Manager in developing and implementing strategies to increase spa revenue and client satisfaction. Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required. Maintain the highest standards of cleanliness, safety and customer service. Assist with managing inventory, budgets and scheduling to ensure efficient spa operations. Creating a positive and collaborative work environment promoting professional growth and development. What we are looking for: Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Have dynamic interpersonal skills and a customer focused attitude. Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email. Proven experience of delivering excellent customer service. Be flexible and proactive in managing multiple priorities. The ability to make decisions, solve problems and take appropriate action. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had Knowledge of ELEMIS products and treatments. It would also be advantageous if you had experience of guiding, managing and motivating teams to bring collective success and proven experience of upselling and cross-selling to maximise profits. Why Bannatyne? Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As an Assistant Spa Manager at Bannatyne, you'll play a pivotal role in assisting the Spa Manager to deliver the ultimate spa experience. Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen! TPBN1_UKCT

A new opportunity for a Customer Services specialist has become available, near to Watford. This is initially a contract until July 2027 with the possibility of a permanent role. Salary £28,000 per annum, 37.5 hours per week, Monday to Friday, 9am to 5pm, with half an hour for lunch. Holidays of 25 days, parking and pension scheme. Are you a highly motivated and detail-oriented Customer Services Administrator who would like to join a dynamic Customer Services team. This vital role is at the heart of operations, ensuring customers receive exceptional support and a seamless experience. You will have a proven track record in customer service and handling of telephone calls, emails and letters in a timely manner. Processing price and availability checks along with composing quotations. You will be processing sales orders, returns, dispatches, invoices, as well as handling invoice queries, customer complaints, inventory and supply chain support. As you can see this is a varied role and will also include imports and exports You will be highly motivated with a positive, can-do, and flexible attitude. To have a genuine passion for providing excellent customer service and a commitment to exceeding expectations. You will have excellent communication, both verbal and written and be a team player who can multi task and prioritise. if you feel you have the background and personal attributes for this role, please apply

Admin Officer Contract: September 2026 Salary: £15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title: Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration * Preparing papers and files for court, tribunals, hearings and meetings. * Producing court/tribunal documents. * General photocopying and filing. * Creating and updating records on in-house computer system and data input. * Post opening and dispatch. * Booking, preparing and organising meeting rooms, supporting training courses and other group activities. * Preparing meeting agenda, joining instructions, handouts etc. Drafting * Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations * Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date * Assisting court users, supporting listing and rota management, checking files * Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin * Handling counter (face to face), written and telephone enquiries. * To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive * To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects * To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework * Including standard documentation and information, court orders, claims, fines and fees, legal aid * Resulting courts accurately, interpreting accurately the information required on a court file * To work to workload targets in terms of throughput and accuracy Checking and verifying * Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. * Ensuring compliance and administration documentation meet quality standards. * Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information * For returns, results, accounts, statements, warrants, statistical analysis, reports etc. * Work may require interpretation of source materials, preparation of bundles, chasing. * Role holders will need to modify and adjust information and make decisions to allow work to be completed. * Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations * Produce basic statistical analysis reports and where required, process financial information. * Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. * Spending limited sums of money on behalf of an office or unit. * Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations * Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. * To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in * Face-to-face roles in HMCTS for example a court usher * Contact Centre roles in HMCTS for example call centre advisers * Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

Reception / Administrative Assistant Crystal&Co – Northwest London Crystal&Co is a fast-growing organisation known for delivering high-quality educational services, from Construction Industry Courses and Qualifications to University Enrolment support. As we continue to expand, we are seeking a professional and proactive Reception / Administrative Assistant to be the welcoming face of our company and support our team with essential administrative functions. Who We Are At Crystal&Co, we foster a culture of excellence, inclusivity, and continuous growth. Our team is dynamic, supportive, and committed to professional development. We value dedication and reward it with development opportunities, performance-based benefits, and a collaborative work environment. Key Responsibilities As our Reception / Administrative Assistant, you will play a central role in delivering a smooth and professional customer experience, as well as supporting our day-to-day operations: * Front Desk & Reception Duties: Greeting visitors, assisting walk-in clients, managing incoming calls, and maintaining a welcoming front-desk environment. * Administrative Support: Handling printing, scanning, and copying of course materials promptly to support our educational services. * Student & Assessor Assistance: Providing on-site support during CSCS courses to ensure sessions run smoothly. * Payment & Booking Management: Accurately processing bookings and maintaining payment records for courses. * Customer Service: Responding to enquiries via phone, email, and face-to-face interactions with a friendly, professional approach. * Post Management: Receiving, sorting, and distributing incoming post, as well as preparing and sending outgoing mail. * CRM Management: Working extensively within our CRM system to update client information, manage bookings, and support the overall workflow. Key Skills & Qualifications We are looking for an organised and customer-focused individual who can confidently manage a busy front desk. The ideal candidate will have: * Excellent organisational and multitasking abilities. * Strong verbal and written communication skills in English. * A polite, confident, and professional telephone manner. * Previous experience in a customer-facing or reception role is highly desirable. * Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). * Confidence in working with CRM systems (training provided if needed). * Additional languages — especially Romanian or Russian — are desirable but not mandatory. * Availability to work weekends (on a flexible rota basis). What We Offer * A full-time position with flexible working days (we operate 7 days a week). * A competitive salary of £28,000 – £36,000 per year, depending on experience and qualifications. * Private healthcare to support your well-being. * Free on-site parking for convenient commuting. * Exceptional public transport access — we are less than a one-minute walk from the nearest Underground station. * Occasional company events to celebrate achievements and support team bonding. * A supportive and energetic work environment within a young, collaborative team. If you are friendly, detail-oriented, and eager to contribute to a forward-thinking organisation, we invite you to apply and become part of the Crystal&Co team

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations. • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous. • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation. • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability. • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday – 25 days per year plus bank holidays – holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Car Allowance • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only. • Night call: One week in four; standby £50 per weekday night, £125 per weekend night. • Engineer Incentive Scheme - Discretionary • Radius Pay – detailed in Variable Pay Policy • Employee Referral Scheme Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business • Strong pipeline of installation and modernisation projects • Clear progression pathway from Engineer to Field Management • Supportive, safety-first culture • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

Counter Sales Assistant Skyline Roofing Centres are a leading supplier of roofing and building materials with branches within and around the M25. Our sales indicate that we are the leading privately owned supplier of roofing materials and we have been operating for over 50 years. We are currently recruiting for a Counter Sales Assistant to join our small, friendly Uxbridge branch. This is a full time, permanent Trade Counter Sales Assistant role. We offer full training but you must have some Trade Counter experience in a similar industry to ours. In return we will offer you a competitive salary, 28 days holiday, life assurance & EAP, discretionary bonus, Cyclescheme and Long Service Awards. The role of a Counter Sales Assistant: * Providing excellent customer service to existing & new customers; * Develop our existing customer base and targeting potential new customers through face-to-face meeting, plus being pro-active on the telephone; * Help drive sales to meet sales targets. To be considered for the Counter Sales Assistant role you must; * Have previous trade counter sales experience; * Possess excellent communication skills; * Be pro-active and determined; * Demonstrate good IT skills. All Counter Sales Assistant applicants must be eligible to live and work in the UK and documented evidence will be required as part of the recruitment process. Please apply today for an immediate interview for the Counter Sales Assistant position