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Reception / Administrative Assistant Crystal&Co – Northwest London Crystal&Co is a fast-growing organisation known for delivering high-quality educational services, from Construction Industry Courses and Qualifications to University Enrolment support. As we continue to expand, we are seeking a professional and proactive Reception / Administrative Assistant to be the welcoming face of our company and support our team with essential administrative functions. Who We Are At Crystal&Co, we foster a culture of excellence, inclusivity, and continuous growth. Our team is dynamic, supportive, and committed to professional development. We value dedication and reward it with development opportunities, performance-based benefits, and a collaborative work environment. Key Responsibilities As our Reception / Administrative Assistant, you will play a central role in delivering a smooth and professional customer experience, as well as supporting our day-to-day operations: * Front Desk & Reception Duties: Greeting visitors, assisting walk-in clients, managing incoming calls, and maintaining a welcoming front-desk environment. * Administrative Support: Handling printing, scanning, and copying of course materials promptly to support our educational services. * Student & Assessor Assistance: Providing on-site support during CSCS courses to ensure sessions run smoothly. * Payment & Booking Management: Accurately processing bookings and maintaining payment records for courses. * Customer Service: Responding to enquiries via phone, email, and face-to-face interactions with a friendly, professional approach. * Post Management: Receiving, sorting, and distributing incoming post, as well as preparing and sending outgoing mail. * CRM Management: Working extensively within our CRM system to update client information, manage bookings, and support the overall workflow. Key Skills & Qualifications We are looking for an organised and customer-focused individual who can confidently manage a busy front desk. The ideal candidate will have: * Excellent organisational and multitasking abilities. * Strong verbal and written communication skills in English. * A polite, confident, and professional telephone manner. * Previous experience in a customer-facing or reception role is highly desirable. * Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). * Confidence in working with CRM systems (training provided if needed). * Additional languages — especially Romanian or Russian — are desirable but not mandatory. * Availability to work weekends (on a flexible rota basis). What We Offer * A full-time position with flexible working days (we operate 7 days a week). * A competitive salary of £28,000 – £36,000 per year, depending on experience and qualifications. * Private healthcare to support your well-being. * Free on-site parking for convenient commuting. * Exceptional public transport access — we are less than a one-minute walk from the nearest Underground station. * Occasional company events to celebrate achievements and support team bonding. * A supportive and energetic work environment within a young, collaborative team. If you are friendly, detail-oriented, and eager to contribute to a forward-thinking organisation, we invite you to apply and become part of the Crystal&Co team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. JOB SUMMARY Explore our very big world We are looking for a passionate Sous Chef to join our wonderful team at London Marriott Hotel Regents Park. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our experts, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more. Education and Experience * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings. Perks you deserve Travel smarter with discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends. Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App. Save while dining with 20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels . Start your day right with a £5 breakfast when staying in most of our European hotels. Make life easier with our Uniform laundry service . Relax and recharge with 28 days of holiday including public holidays, with extra days the longer you stay with us. (Pro rata) Know someone amazing? Refer them and earn up to £500 when they join. Plan confidently for the future with our supportive company pension scheme . Be celebrated regularly through awards, recognition events and milestone celebrations. Treat yourself with exclusive high street discounts on shopping, tech, cinema, eye tests and more. Enjoy a vibrant calendar of monthly associate events filled with fun and connection. Enjoy complimentary meals on duty. Boost your skills with industry-leading learning and development , including digital training, classroom sessions. Take your career further with apprenticeship programmes designed to help you grow and shine in your role. Stay active and save money with the Cycle to Work scheme . LONDON MARRIOTT REGENTS PARK London Marriott Hotel Regents Park offers everything you need to experience England's capital city in style. Ideally situated in Northwest London, just steps from Regent's Park and within walking distance of Swiss Cottage Underground station, our hotel effortlessly blends style, substance and award-winning service. Bring your style and your spirit, we'll bring a work culture where you can shine. We work hard, we play hard, and we want to help you to grow. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford £34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service deliveryKey Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experienceWhat's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environmentThis is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online

Pear Recruitment – Experienced Property Manager Location – Sidcup Salary - £40,000 Mon – Fri 9:00AM -5:30PM Company Car 3 Years Experience required Do you have a passion for property management? Our client is seeking a dedicated Experienced Property Manager to join their modern, customer-focused Team. They have built their reputation on local knowledge, personal relationships, and consistent service over many years. Many clients value their experience and familiarity, especially for straightforward, reliable transactions. This role offers a unique chance to work in a fast-paced environment, where no two days are the same. The successful candidate will play a pivotal role in the daily operations and managing 200 properties. This position promises a stimulating blend of tasks that will keep you engaged and ensure your professional development. Duties • Reletting properties, • Arranging Inventory / Check in, • Organising Check out / Deposit return / dilapidations, • Deposit dispute administration, • Reconciliation of incoming rents with client account, • Managing arrears, • Maintenance / Repair management, • Organising contractor appointments, • Liaising with tenants and Landlords, • Chasing outstanding works, • Organising Gas / Electrical Safety Certificates / EPC’s, • Organising contractor appointments, • Arranging tenancy extensions / renewals, • Visiting Properties and carrying out inspections Skills • 3 years’ Experience, • Very good attention to detail, • Excellent communication skills, • A desire to provide a good level of client service, • An ability to calmly apply initiative and common sense in prioritising and managing a busy workload, • You will need to have a full UK driving licence If you are interested in the Role of Experienced Property Manager and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Registration Administrator, £14.43ph Temporary, 4 months, London Regulatory body requires a highly organised and proactive Registration Administrator to provide essential administrative support to the Registration Department. This role plays a key part in ensuring the registration processes run smoothly, efficiently, and in line with agreed KPIs and quality standards. You will support the day-to-day work of the team, contribute to the development and maintenance of administrative systems, and provide a first point of contact for registrants, members of the public, and internal stakeholders. Duties Provide high-quality administrative support to the Registration Department, including the initial processing of application forms in line with KPIs and quality standards. Process all incoming written correspondence and forms, including electronic scanning, record management, and maintenance of paper and electronic filing systems. Respond to incoming telephone calls Act as Deputy Champion for a designated key process, supporting process efficiency and the development of standard operating procedures and external-facing templates. Provide an initial information service to registrants, members of the public, and other stakeholders, responding confidently to first‑level enquiries. Participate actively in training and development activities and keep skills and knowledge up to date. Undertake any other reasonable administrative duties as required. Skills and Experience Previous administrative experience. Experience within a regulated environment would be beneficial Able to plan, prioritise, and manage time effectively to meet deadlines and targets in a KPI‑driven environment. Literate and numerate, with strong attention to detail. A customer service background is desirable but not essential. Good working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams. Experience using case management or database systems would be advantageous. What We’re Looking For You will be organised, reliable, and comfortable working in a fast‑paced environment with competing priorities. You’ll take pride in delivering accurate, timely work and enjoy supporting others through clear communication and efficient administration. If you’re motivated by quality, teamwork, and continuous improvement, we’d love to hear from you

Customer Operations Advisor A local authority is recruiting a Customer Operations Adviser to deliver high-quality, customer-focused services. You will handle enquiries across multiple channels, aiming to resolve issues at first contact while supporting a wide range of administrative processes. Key Responsibilities Deliver excellent customer service across phone, email and other channels Resolve enquiries at first point of contact wherever possible Process administrative tasks, including work with financial and legislative implications Provide accurate advice to benefits customers to support timely claims Maintain accurate records using internal systems Work with internal teams and partners to resolve customer issues Support vulnerable customers where required Contribute to service improvements and work flexibly within the team Requirements Essential GCSEs or equivalent Experience in telephone-based customer service Experience working in a fast-paced environment Strong communication and problem-solving skills Good IT skills and accurate data entry Ability to work independently and meet deadlinesDesirable Customer service training or qualification Administrative experience Basic financial knowledge Additional Information Basic DBS required due to contact with vulnerable customers 12 week's contract with potential extension Fully office-based

We have a number of fantastic opportunities for experienced Travel Consultants, as we recruit for some new roles with a leading, award-winning travel organisation! Specialising in tailor-made flights and holidays, our client is looking for GDS proficient travel consultants to join them, based in their conveniently located London office (hybrid available) The role will suit those with previous experience of creating and tailor-making holidays and who have working knowledge of long-haul destinations including Australasia, SE Asia, US & Canada, Caribbean and Indian Ocean. Personal travel to these regions would be hugely advantageous, as would a second European language, however this is not essential. In return, our client can offer an attractive package with a competitive basic salary up to £35k DOE plus commission and other travel industry benefits. If this role is of interest to you, please apply online. Role of Travel Consultant: • Responding to telephone and email enquiries professionally and efficiently, • Creating bespoke, tailor-made holidays to Worldwide destinations, • Offering excellent customer service throughout the booking process, • Dealing with any post sales request, queries and amendments, • Building strong relationships with clients and suppliers, • Offering first-hand knowledge and destination advice Skills required for the role: • Previous experience in a tailor-made travel reservations role – essential, • In depth knowledge of a GDS – essential, • Ability to deliver high levels of customer service and accuracy, • Strong sales skills – ability to meet monthly sales targets, • Excellent Worldwide geographical and product knowledge, • Fluency in a modern European language would be an advantage (not essential) If you’re interested in learning more about this Travel Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

On-Trade Food Sales Account Manager - This leading Greek food and drink importer and distributor is seeking an experienced On-Trade Food Sales Account Manager to join their dynamic team based in Bermondsey, Southwark, London (Spa Terminus). They are looking for someone with proven experience in a similar food and beverage distribution business, ideally supplying European or Mediterranean food into fine dining, premium restaurants, and on-trade hospitality customers. Fantastic company benefits include: * Competitive Salary: £45,000 - £65,000 depending on experience and existing client portfolio * Paid sick leave: 6 days paid sick leave per rolling 12 months * Holiday: 25 days holiday (plus January 1, December 25, 26) * Company pension scheme * Employee extras: discount on products, performance related bonus (cash and share options), casual dress, opportunity for career growth in a fast-paced FMCG food and drink business About the role: We’re growing our premium food portfolio and seeking a commercially minded, relationship-driven On-Trade Food Sales Account Manager to drive sales growth across existing accounts and secure new on-trade business opportunities. Representing a leading Greek food importer and distributor in the UK market, you will develop strong hospitality partnerships, identify growth opportunities, host tastings and trade events, and deliver exceptional service to premium restaurant and hospitality clients. Key responsibilities: * Manage and grow a portfolio of existing on-trade hospitality customers, ensuring consistent sales growth and account development * Develop new business opportunities through targeted prospecting and client acquisition & achieve and exceed sales, margin, and revenue growth targets * Act as a brand ambassador at tastings, trade shows, and industry hospitality event & work with the current team across food and drinks to grow key accounts. * Collaborate with Marketing, Logistics, Finance, and suppliers/producers * Maintain accurate CRM records, including customer data, pricing, forecasts, and sales activity * Coordinate product tastings, sample requests, and promotional campaigns * Support customer service teams with order, logistics, and stock queries where required & provide market insight and customer feedback to support product development and commercial strategy About you: As an On-Trade Food Sales Account Manager you’ll succeed in this role if you are commercially driven, highly organised, and passionate about premium food, wine, and hospitality sales. You’ll have: * Proven on-trade sales experience, ideally in premium foods. * Strong commercial acumen: comfortable with pricing, margin, forecasting, and P&L discussions. * Excellent negotiation, communication, and relationship-building skills. * Confidence hosting tastings and engaging customers in storytelling and brand values. * Strong IT proficiency (Microsoft Office, CRM systems). * Attention to detail, prioritisation skills, and a proactive attitude. * Full UK Driving licence Bonus points if you have: * Knowledge of Greek or Mediterranean wines and cuisine. * Interest in premium artisan foods and sustainable sourcing. Location and Hours * Bermondsey, London (5-minute walk from Bermondsey tube station) * Monday–Friday, 8:30 – 17:30 (some evenings and occasional weekends required for events and tastings) * Full-time, Permanent * Occasional international travel – valid passport required About them: They are on a mission to bring the finest Greek food and drinks to the UK. Their success is built on 5 core values: * Producers – The foundation of everything they do * Excellence – In products, service, and performance * Respect – For partners, customers, and colleagues * Creativity – Encouraging innovation, curiosity, and fun * Sustainability – Taking responsibility for their environmental impact If you have the skills and experience for this On-Trade FoodSalesAccount Manager role and are ready to contribute to an exciting business and share their passion for Greek cuisine, apply now! Please note, Candidates must be authorised to work in the UK If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. Additional keywords: On-Trade Sales Account Manager, Food Sales, Beverage Sales, FMCG Sales, Hospitality Sales, B2B Sales, Wine Sales, Drinks Sales, Account Manager, Customer Relationship Management, Premium Food Distribution, Greek Food Importer, Mediterranean Food, Fine Dining Supply, Restaurant Sales, Trade Sales, Wholesale Food & Drink This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Pear Recruitment – Operations Manager Location - Cheshunt Salary - £45,000 OTE £55,000 - £80,000 Hours - Mon - Fri 8:45am - 6:00am Full licence and own Car required As our client expands, they are looking for a vibrant person to join their team as Operations Manager. This is a full-time role, working Monday to Friday 08.45 -18:00 based in their Cheshunt branch. This is a great opportunity for someone with all round Property experience looking to become an integral part of this great team. The Operations Manager is responsible for optimising the day-to-day running of the estate agency business, ensuring systems, processes, compliance, and performance tracking are operating effectively. The role supports department leaders by improving efficiency, visibility, and consistency across the business, without direct line management of Lettings or Sales Managers but assisting the directors with duties to include this. Organisation is the key to success in this role! Duties & Responsibilities: Operational Oversight Oversee daily operational workflows across the different departments in the business. Ensure consistency in processes, systems usage, and service delivery Identify inefficiencies and implement improved ways of working Act as the central point for operational coordination across departments Performance & Reporting Track and report on KPIs (revenue, pipeline, conversions, voids, arrears) Build and maintain dashboards and performance reports Provide insight and recommendations to senior leadership Highlight risks and opportunities based on data trends Process & Systems Management Ensure accurate data input and system compliance across teams Implement automation and streamline workflows Manage relationships with Protech providers and system suppliers Compliance & Risk Ensure the business adheres to UK lettings and sales regulations Oversee internal audits and file checks Maintain up-to-date knowledge of legislation (Right to Rent, AML, deposit protection, GDPR) Support resolution of escalated compliance issues Customer Journey & Experience Map and improve the end-to-end customer journey (landlord, tenant, buyer, vendor) Identify service gaps and implement improvements Monitor complaints, reviews, and feedback trends Ensure smooth inter-department handovers Financial & Commercial Support Support budgeting and forecasting processes Analyse profitability across departments and services Identify opportunities to increase revenue (fees, ancillary services) Monitor cost efficiencies and operational spend Key KPIs Accuracy and timeliness of reporting Pipeline visibility and conversion improvement Reduction in void periods and arrears Compliance audit results Process efficiency improvements Customer satisfaction / complaint reduction Skills & Experience Required Strong background in estate agency (lettings, property management, or sales) Proven operational/process improvement experience Strong analytical and reporting skills Deep understanding of UK property legislation Experience with property CRM systems Highly organised with strong attention to detail If you are interested in this Operations Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Customer Services Advisor — Housing Repairs Location: London — office-based during training (approx. 4 weeks), with potential for hybrid working thereafter Contract: Temporary – 3 months initially, then rolling Hours: Part-time — minimum 22.5 hours per week, Monday to Friday between 8am and 6.15pm Shifts: Early shift or later shift available — flexibility to suit you Pay Rate: £19.98 per hour (PAYE) / £25.49 per hour (Umbrella PAYE) If you're a natural communicator who takes pride in getting things right first time, this is a role where you'll genuinely feel the difference you make — every single day. London Authority is one of London's best-run boroughs, and the Housing Customer Services team is the first voice residents hear when they need help. That matters. You'll be joining a team that takes service quality seriously, works to clear targets, and supports each other to do the job well. What you'll be doing Acting as the first point of contact for residents contacting H&F about housing services and repairs — by phone, email, web and social media Resolving queries at first contact wherever possible — issuing rent statements, taking payments, raising repairs and booking surveyor appointments Capturing accurate information and passing complex cases to the right specialist teams Recording and updating customer details on the council's central housing database Carrying out telephone surveys and logging outcomes Working to clear performance targets around first contact resolution and customer satisfaction Covering shifts flexibly across the operational hours of 8am to 6.15pm, Monday to FridayShifts available, you must be open to both: Early shift — starting from 8am Later shift — finishing up to 6.15pmTraining Your first four weeks will be fully office-based — structured, supported, and designed to set you up for success. Once you've completed training and hit your stride, there's potential for some hybrid working going forward. Who we're looking for You don't need a housing background — but you do need to be someone who cares about getting it right for the customer. We're looking for: Experience in a customer service environment — call centre, retail, hospitality, public sector, or similar Confidence handling high volumes of enquiries, including challenging customers Strong verbal and written communication skills Good IT skills and the ability to pick up new systems quickly Someone who works well under pressure and manages their time effectively Attention to detail — accurate data capture is a core part of the role GCSEs or equivalent, or relevant work experienceA customer service qualification or some knowledge of how local authorities work is a bonus — but not essential. Why this authority? This authority consistently ranks among London's best-run councils. You'll be working in a performance-driven but supportive team culture, with access to employee benefits including a competitive pension scheme, generous annual leave and wellbeing initiatives. Part-time hours mean genuine work-life balance, without sacrificing the opportunity to build real skills and experience in public sector housing. Attitude matters here as much as experience — enthusiasm, adaptability and a genuine desire to help residents are just as valued as your CV. Apply Now We have multiple vacancies available across both shifts and CVs are being reviewed as they come in. Apply now and a member of our team will be in touch to discuss your availability and which shift works best for you

In a Nutshell… We have an exciting opportunity for a New Homes Sales Consultant to join our team within Vistry West London, at our Kilburn hub, NW6 5HH. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays Mileage Allowance 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone based business development. Proven track record of successfully completing the sales process with customers. Proven ability to work under pressure and meet sales targets. Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Strong negotiation and sales skills. Excellent administration and organisational skills. Good planning and organisational skills. Excellent communication skills. Patience and ability to remain calm under pressure. A friendly, trustworthy, and professional attitude. Comfortable using multi channel forms of communication. Ability to handle complaints and difficult situations. An interest in property and the housing market. Willing to be flexible in respect of day to day duties and hours worked. Willing to travel to all sales sites within the division, including regional offices. Willing to work weekends.Desirable.. 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above). A Levels in any discipline. Full driving licence and access to a suitable vehicle.More about the Sales Consultant role… Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site's and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 #LI-onsite

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Exams Administrator We are currently recruiting for a Exams Administrator to start Immediately on Temp -Basis for 6 Months • Salary £35,000/ £22an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The role holder plays an active role in the delivery of live examinations and will interact with a number of external stakeholders such as trainees, role-players, examiners and consultants, and is expected to operate in a high-profile and high-risk area of College activity. To act as the principal conduit for all routine enquiries, requests and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely and in accordance with the colleges Examination Regulations and other associated policies. To create, develop and maintain a comprehensive collection of routine responses to commonly asked queries You will be receiving and distributing all incoming post and general email communications, compiling, maintaining, and filing accessible records in electronic and paper formats, maintaining supplies of stationery and other materials as required, and liaising as necessary with suppliers of goods and services. To keep accurate records of withdrawn applications and requests for changes to appointments etc, liaising with managers and editing data in the College’s databases as necessary. To ensure that all examination fees are paid, recorded, and processed. This will also involve processing both online and credit card payments and editing data in the College’s databases as necessary. ABOUT YOU Educated to A-level or an equivalent Experience We are looking for someone with excellent customer service skills, a meticulous eye for detail, and proven administrative experience preferably in examinations, events management or an equivalent field. Knowledge / Skills / Attributes Ability to communicate effectively, excellent written and oral communication skills Experience using MS Sharepoint and Teams Site Good IT skills, inclusive of Microsoft Outlook, Word, Powerpoint and Excel

Job Title : Spa Assistant Manager Hours : 40 per week Rate of Pay : £15.25 per hour Location : Wildmoor Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as an Assistant Spa Manager! Our Perks: B-fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of an Assistant Spa Manager: Assist with overseeing daily operations of the spa, ensuring a seamless and relaxing experience for all guests. Assist the Spa Manager to lead, motivate, and manage a team of skilled therapists and support staff. Support the Spa Manager in developing and implementing strategies to increase spa revenue and client satisfaction. Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required. Maintain the highest standards of cleanliness, safety and customer service. Assist with managing inventory, budgets and scheduling to ensure efficient spa operations. Creating a positive and collaborative work environment promoting professional growth and development. What we are looking for: Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Have dynamic interpersonal skills and a customer focused attitude. Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email. Proven experience of delivering excellent customer service. Be flexible and proactive in managing multiple priorities. The ability to make decisions, solve problems and take appropriate action. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had Knowledge of ELEMIS products and treatments. It would also be advantageous if you had experience of guiding, managing and motivating teams to bring collective success and proven experience of upselling and cross-selling to maximise profits. Why Bannatyne? Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As an Assistant Spa Manager at Bannatyne, you'll play a pivotal role in assisting the Spa Manager to deliver the ultimate spa experience. Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen! TPBN1_UKCT

Slovenian‑Speaking Telephone Interviewer Pay rate: £15.69 per hour Location: Remote (UK‑based only) Start date: ASAP Contract: Casual, flexible hours over the coming weeks (1-2 shifts a week) About the Organisation You'll be joining a leading global research consultancy known for delivering high‑quality insights to government bodies, global brands, and public sector organisations. Their work spans social research, public opinion, consumer behaviour, and strategic decision‑making. They specialise in gathering robust, reliable data through structured interviews and evidence‑based methodologies, helping clients understand audiences and shape policy, services, and products. The Role We are looking for fluent or native Slovenian speakers to support a short‑term research project conducting structured telephone interviews in Slovenian. This is not a sales role -you'll be speaking with respondents to gather accurate, high‑quality insights for an international study. The work is fully flexible, allowing you to choose hours that suit your availability over the next few weeks. Key Responsibilities Conduct structured interviews in Slovenian by phone Follow a clear script and capture responses accurately Maintain professionalism and clarity throughout each call Provide reliable, high‑quality data to support the wider research project What We're Looking For Fluent or native Slovenian speaker No experience needed - a bonus if you have customer service or similar experience Confident and comfortable conducting interviews by phone Reliable, organised, and able to work flexibly Available on a casual basis over the coming weeks

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We are looking for a passionate Executive Chef to lead our culinary operations here at the wonderful London Marriott Kensington. About the role: Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing). CANDIDATE PROFILE Education and Experience * High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Kitchen Operations for Property * Leads kitchen management team. * Provides direction for all day-to-day operations. * Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serving as a role model to demonstrate appropriate behaviors. * Ensures property policies are administered fairly and consistently. * Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Supervises and coordinates activities of cooks and workers engaged in food preparation. * Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities * Develops and implements guidelines and control procedures for purchasing and receiving areas. * Establishes goals including performance goals, budget goals, team goals, etc. * Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. * Manages department controllable expenses including food cost, supplies, uniforms and equipment. * Participates in the budgeting process for areas of responsibility. * Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met * Provides direction for menu development. * Monitors the quality of raw and cooked food products to ensure that standards are met. * Determines how food should be presented, and create decorative food displays. * Recognizes superior quality products, presentations and flavor. * Ensures compliance with food handling and sanitation standards. * Follows proper handling and right temperature of all food products. * Ensures employees maintain required food handling and sanitation certifications. * Maintains purchasing, receiving and food storage standards. * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service * Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Ensures employees are treated fairly and equitably. * Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. * Administers the performance appraisal process for direct report managers. * Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. * Observes service behaviors of employees and provides feedback to individuals and or managers. * Manages employee progressive discipline procedures for areas of responsibility. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities * Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. LONDON MARRIOTT KENSINGTON At the 4-star London Marriott Hotel Kensington, ideally located near London's best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Position: CAD Designer Location: Richmond upon Thames Salary: £T.B.C. This is not an Architectural Design/Building Services company Our client is a fabulous and well established organisation and are specialists within their field. They are seeking someone who is looking for a FULLTIME and OFFICE BASED ROLE within a CAD based role. They tailor their products to customer requirements and they manage the entire process fron concept to delivery. This position could suit someone looking to acquire their second job role and who is looking to gain the varied experience that a small company can offer. Someone with less experience would be considered if they can demonstrate they are keen to learn, self-motivated and driven to boost their skillset. This CAD Designer role is crucial to the smooth running of the company’s design and administrative processes. This is a role which can evolve within the business and requires a versatile employee who is happy to assist and add value to the organisation, plus be proactive and look for areas of the business which could be improved, as well as implement ways to do so. Previous experience and familiarity with ArtiCAD or another CAD software is essential, but training will be given. General Role Requirements: · Ability to develop within the role. · Previous experience in CAD design and be willing to learn new software. · Strong written and verbal communication skills, plus organisational and prioritisation skills. · Confident speaking on the telephone and good customer service skills. · Good attention to detail and good time management. · Process driven but able to use initiative when required. · A team player with the ability to manage assigned tasks independently. · A multi-tasker and able to handle pressure when busy, e.g., during sales promotions. · An interest in learning and self-development. · An interest in social media and business development. Specific Role Requirements: · Experience working with CAD software to create technical drawings and renders (training will be given on our clients specific CAD software). · Good spatial awareness within design. · Ability to produce detailed technical drawings and estimates with a high level of precision, and according to the sales team’s specifications. · Committed to working closely with the sales team to convert estimates into orders. · Ability to familiarise yourself with product ranges so that you can communicate them and their design options to customers. · Be confident communicating with customers by telephone and e-mail to answer their queries, note and make any amendments they require to their design/s, and keep them informed as to the progress of their order. · Able to conduct showroom appointments with customers, identify their needs and budgetary requirements, and offer them design solutions. · Be thorough, with great attention to detail. This is essential to avoid costly mistakes. · Be able to follow CAD and administrative processes already set in place by the company and suggest improvements to them if necessary. · Undertake other duties, such as process-related administration and assisting the warehouse with any order queries they may have. · Wear smart-casual dress (as the role would require conducting showroom appointments). · Be keen to provide excellent customer service. Please note that our client is not a bespoke company, and the designs will be pre-designed by one of their sales team. However, design recommendations can be made by their CAD Designers, and there is scope to assist with producing design ideas for social media output, e.g., creating innovative solutions for life-style choices, confined spaces, study areas, storage methods, etc. There will be a dog in the office at times, so you will need to be comfortable with this

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face appointments. Process and maintain accurate Council Tax and Business Rates records, ensuring all updates comply with relevant legislation and council policy. Set up new accounts, apply reductions, exemptions, discounts, and reliefs, and action refunds where appropriate. Negotiate and agree payment arrangements with customers, including post‑summons cases. Support court hearings by interviewing customers, making informed decisions, and preparing documentation. Implement recovery action to maximise revenue for the Council. Liaise with internal teams and external partners such as the Valuation Office, DWP, solicitors, voluntary groups, and more. Use key systems (Northgate, Iclipse, CRM, tracing tools etc.) to update records and investigate customer circumstances. Contribute to service improvement, team meetings, and cross‑departmental projects. About You We're looking for someone who: Has excellent verbal and written communication skills. Is comfortable interpreting complex legislation and applying it accurately. Can manage their own workload and meet deadlines in a fast‑paced environment. Demonstrates strong numerical ability and attention to detail. Is IT‑literate and confident using multiple systems. Works well both independently and as part of a team. Brings a customer‑centric attitude with a commitment to equality, diversity and inclusion.Experience in revenues, collections, local taxation, or recovery work is highly desirable, with opportunities for skilled candidates to undertake more advanced responsibilities. Why Join Us? Play a key role in supporting vital public services within the community. Work in a collaborative environment with opportunities for training, development, and progression. Contribute to service improvements and help shape customer experience. Be part of an organisation committed to diversity, sustainability, and staff wellbeing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals. Role: Temporary Clinical Administrator Contract Type: Temporary Location: Marylebone Start Date: ASAP Duration: 4 - 6 weeks Pay: £14.50 p/h Work Pattern: Fully Office Based Key Responsibilities: Patient Coordination: Take charge of contacting and booking patients efficiently and professionally. Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times. Referral Management: Process patient referrals using SEMBLE diary management software and Excel database. Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly. Payment Processing: Handle card payments and invoices with accuracy using SEMBLE or online links. Customer Service: Answer incoming calls in a polite and timely manner, providing excellent customer care to all service users. Team Collaboration: Work closely with the admin team and participate in regular meetings to enhance service delivery.General Requirements: Adhere to all policies and procedures while undertaking any mandatory training as required. Demonstrate the ability to work independently or as part of a team, meeting deadlines with a proactive approach. Flexibility to work occasional out-of-hours, travel, and assist with ad-hoc duties as needed. Willingness to undergo a standard DBS check.Desirable Skills: Reliability & Flexibility: A dependable team player with excellent time management skills. Effective Communication: Ability to establish and maintain lines of communication with both admin and clinical teams. Prioritisation: Capable of prioritising workloads and responding to requests in a timely manner. Multi-tasking: Skilled in managing conflicting priorities and requests without compromising quality. Professionalism: Exhibit a professional and polite telephone manner at all times. ICT Proficiency: Strong ICT skills, with experience in data inputting and using Microsoft packages and email.Why Join Us? Be part of a dynamic and supportive team dedicated to making a difference in healthcare. Gain valuable experience in a fast-paced environment while enhancing your administrative skills. Contribute to the well-being of patients and the efficient operation of our healthcare services.If you're ready to bring your organisational skills and customer service expertise to our client's team as a Temporary Clinical Administrator, we want to hear from you! Apply today and take the next step in your career! To apply, please send your CV and a cover letter to (url removed) Join us in delivering outstanding service and care-your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are delighted to be partnering with a successful local firm that continues to grow across the region. With a strong reputation for professionalism and quality, they are now looking to welcome an Advertising Account Manager to join their expanding team. SALARY: £28,000 base - OTE £40,000 + uncapped commission. THE BENEFITS: 23 days plus bank holidays (+1 day with each year of service up to 25 days total) Company Pension ADDITIONAL BENEFITS: 3 x 'Duvet Days' per year, Hybrid working available after probation, Company health plan, Flexible, friendly company, Great work/life balance THE ROLE: You'll be responsible for maintaining the profitability of the titles by hitting monthly targets, acquiring new businesses, and developing the products to ensure their full potential is reached. Customer management, dealing with local businesses (both over the phone and in person), lead sourcing and product planning also form important parts of this challenging role - all the while ensuring you're offering a positive customer experience throughout. Grow and develop our portfolio of local directories. Lead sourcing to generate new customers and hit new business targets. Managing the current new customer database efficiently and effectively. Manage print products to ensure they hit targets and realise their full potential. Maintain relationships with existing clients and current spend. Suggest, develop and carry out actions to improve sales performance and identify new opportunities for increased revenue. Resolve conflicts and provide solutions to customers in a timely manner. Maintain company customer services standards across the business. ABOUT YOU: Background in telephone sales and, preferably, advertising. Excellent verbal communication and negotiation skills. The ability to accurately report opportunities, sales and results. The ability to work under pressure and meet targets. Solid business acumen and the ability to problem solve ADDITIONAL INFORMATION: THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer. TPBN1_UKTJ

Homelessness Officer London | Hybrid Rate: £30.77 per hour (Umbrella) Inside IR35 Initial Contract Length: 3 Months Working Hours: 09:00 - 17:00 (36 hours per week) Role summary An experienced Homelessness Officer is required to support a Housing Services team within a local authority setting. This role will focus on delivering high-quality homelessness casework across prevention and relief duties, with a particular emphasis on working with families. You will be responsible for managing a complex caseload, ensuring statutory duties are met in line with homelessness legislation and policies, while delivering a customer-focused service led by empathy, professionalism, and clear communication. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Homelessness Officer • Undertake homelessness casework across prevention and relief duties, including working with families - Manage a caseload proactively with minimal supervision, progressing cases efficiently - Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face - Accurately record and document all case activity using case management systems and spreadsheets - Ensure decisions and assessments comply with homelessness legislation, guidance, and policies - Independently manage workload and resolve queries in a fast-paced environment What you will need as a Homelessness Officer • Proven experience of homelessness casework (essential) - Experience working within homelessness services (essential) - Experience handling both prevention and relief duties - Strong knowledge of homelessness legislation and associated policies - Experience working with families in a housing or homelessness setting - Strong written and numerical skills - Experience using case management systems - Proactive and self-motivated with the ability to manage workload independently What's on offer • Competitive rate of £30.77 per hour (Umbrella) - Hybrid working arrangement - Opportunity to work within a busy local authority environment - Exposure to meaningful homelessness and housing casework Apply NOW or call Jack on (phone number removed)

Job Title: Fire & Security Engineer Office Location: Bognor Regis Location of Work: The role will primarily cover Sussex, Hampshire, Surrey, and Dorset Salary: Dependant on experience Overview My client, a leading independent Fire & Security Systems company in the South, is seeking an experienced and multi-skilled Fire & Security Engineer to join their highly capable and dedicated team. Established in 1999, my client specialises exclusively in the industrial and commercial sectors, delivering exceptional technical expertise and outstanding service. Their reputation is built on long-term relationships — both with customers and employees — and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you'll be doing Installing, servicing, and commissioning a wide variety of fire systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839 / PD6662:2017 or other applicable standards. Carrying out small works relating to system additions and alterations in accordance with BS5839 / PD6662:2017 / BS5266 or other relevant standards as applicable. Diagnosing and resolving faults on fire detection, emergency lighting, EVC, intruder, CCTV, and access control systems. Ensuring prompt and professional resolution to system breakdowns. Servicing conventional and analogue addressable fire systems, EVC, intruder, CCTV, access control, and emergency lighting to the required standards. Working across industrial, commercial, public, and retail contracts. Ensuring appropriate spares and consumables required to complete assigned calls are available on the company vehicle prior to attendance. Maximising first-time fix rates and meeting project deadlines efficiently. Participating in the out-of-hours call-out rota on a shared basis. Building and maintaining strong customer relationships through clear communication and professional service delivery. Promoting and supporting the company's core products, systems, and innovative solutions. Providing expert advice, problem-solving support, and forward-thinking solutions to customers. Working in accordance with relevant British and European Standards. Contributing positively to the team and helping to uphold my client's reputation for excellence. Complying with and promoting company Health & Safety policies and safe working practices. What we are looking for Proven industry experience in fire and security systems installation, servicing, and commissioning. Strong technical knowledge of fire and life safety systems, relevant British and European Standards, and industry best practice. Excellent communication and customer service skills, with the ability to build trust and deliver outstanding service. A flexible approach to working hours and the ability to work independently and unsupervised. Eagerness to learn new systems and technologies. A self-motivated drive with a strong work ethic. High attention to detail and strong practical problem-solving skills. The ability to maintain consistently high standards and promote company core values. Integrity, honesty, and enthusiasm. Experience Required A minimum of 5 years' proven experience within the fire and security industry. Strong working knowledge of current British and European Standards. Experience with a variety of intruder, CCTV, access control, and fire alarm systems (both conventional and addressable). Familiarity with leading system manufacturers, including: Fire: Advanced, Kentec (Apollo & Hochiki), Ajax Intruder: Texecom, Ajax CCTV: Dahua, Ajax Access Control: Paxton Other Requirements Full UK Driving Licence Enhanced DBS check Security vetting in line with BS7858 ECS / CSCS Card Terms of Employment Full-time, permanent contract Working hours: 07:30 – 16:30 (30-minute lunch break) Overtime may be required as business needs dictate 4-day working week (Monday to Thursday), with the addition of Friday mornings during school holidays On-call rota: 365 days / 24-hour coverage Remuneration Salary: Dependent on experience 150.5 hours annual leave plus bank holidays Company van Fuel card Mobile phone Pension scheme (commences after 3 months' employment) Interview Structure Interviews will be held at my client's headquarters in Bognor Regis and will commence as soon as possible. The interview process will consist of up to three stages: Stage One: Telephone interview Stage Two: Face-to-face interview at my client's offices Candidates may be asked to complete a practical test, including installation and basic system design Stage Three (if required): Second face-to-face interview If you would like more information regarding this role, then please contact Aimee on TPBN1_UKTJ

Luxury Clinic Receptionist - Aesthetics and Skincare Location: Sloane Square, London Salary: £28,000 per annum + £2,000–£4,000 annual commission Benefits: Excellent benefits package We are delighted to be recruiting on behalf of an exceptional client for a Luxury Clinic Receptionist to join their friendly, professional, and high-performing team based in Sloane Square. Our client is a prestigious 5-star skincare and aesthetics clinic operating within the mid-to-high-end market. They are renowned for delivering outstanding service and premium treatments within a welcoming and luxurious environment. You will be dealing with celebrities and VIP clientele. This is an exciting opportunity for an experienced Front of House professional who thrives in a client-focused setting and is passionate about delivering exceptional customer service. The Role As the first point of contact for clients, you will play a key role in maintaining the clinic’s excellent reputation and ensuring every client experience is seamless, professional, and memorable. Key Responsibilities Deliver consistently high standards of customer service and ensure the wider team upholds these standards at all times Manage all client enquiries efficiently and professionally, both in person and via telephone and email Maintain an organised and proactive approach to front desk operations Confidently discuss, promote, and sell treatments and packages to clients Use initiative to resolve issues effectively and manage situations that arise throughout the working day Contribute positively to a hardworking, vibrant, and supportive team environment Candidate Requirements Previous Reception or Front of House experience is essential Experience within aesthetics, beauty, spa, or wellness environments is highly desirable Warm, friendly, engaging, and highly professional manner Excellent communication and interpersonal skills Strong organisational skills with the ability to multitask efficiently A genuine passion for delivering an exceptional client experience If you believe this opportunity aligns with your skills and experience, we would love to hear from you. Please click “Apply” to be considered

Assistant Customer Services Manager | London City (on-site) | £31,500 My client, a leader in the luxury office space, are looking for an Assistant Customer Services Manager to join them in their London office. Within this position you will have the responsibility of ensuring first-class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment. Role and Responsibilities: Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged Ensure that customer and visitor relationships are built and maintained Communicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are met Ensure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purpose Be confident when showing new customers/ visitors the office Make sure that high levels of customer service are always provided and have a strong “can do” attitude Assist the centre manager with various duties including stock levels and training Build relationships with clients and ensure they are satisfied with their office space Manage a small team and work with the Customer Service Manager to support them Essential Skills: 2-3 years in a similar client-facing and customer service-based role, ideally in serviced office or similar Strong communication skills both written and verbal Able to build strong and positive relationships Great telephone manner Be positive and approachable Strong Microsoft package skills Package: Salary of up to £31,500 25 days holiday Employee discounts including free eye tests Birthday off and Wellbeing days

Bold. Autonomous. Built to Scale. If you know B2B tech / IT marketing, understand MSPs, and want real ownership, keep reading. This role sits at the engine room of a high-performing, London-based IT Managed Service Provider operating at the premium end of the market. The business is ambitious, growing, and commercially sharp and now needs a Marketing Manager who can build momentum, sharpen positioning, and turn strategy into measurable results. This is not a “hands-off” or heavily layered marketing team. This is the best seat in the house for a marketer who wants autonomy, influence, and direct impact on revenue. You’ll be the sole owner of the marketing function, responsible for designing and executing a modern, data-led marketing engine across five core pillars: Market Intelligence | Brand | Lead Generation | Engagement & Nurture | Sales Enablement You’ll shape how the business is seen, heard, and chosen, owning campaigns end-to-end, creating compelling content, driving demand, and enabling sales with the tools they need to win. This is a role for someone who thrives in a build-and-run environment: commercially minded, creative, analytical, and comfortable making decisions without waiting for permission. The Role at a Glance Marketing Manager (Sole Contributor) London Based – Hybrid (3 Days Office / 2 Remote) £50,000 basic + Quarterly KPI Bonus Potential Full-Time, Permanent Expertise: Managed IT Support / Managed Cybersecurity / Microsoft / Cloud Expertise / Technology, SaaS. Pedigree: Tier 1 Microsoft Solutions Technology Partner About the Role Reporting directly into leadership, you’ll take full ownership of marketing strategy and execution. Your remit spans: • Planning and delivering multichannel demand generation campaigns • Strengthening brand positioning and thought leadership • Driving website performance, engagement, and conversion • Supporting long-cycle, high-value sales with impactful enablement assets • Using AI and automation to improve efficiency, targeting, and scale You’ll work closely with Sales, Solutions Architects, and Executives, translating complex technology into clear, compelling business value for regulated and professional services customers. Key Responsibilities Market Analysis & Intelligence • Ongoing competitor, sector, and audience analysis • Identifying growth opportunities across verticals such as professional services, legal, finance, and PE-backed firms • Using data and insights to refine strategy and maximise ROI Brand Awareness & Positioning • Owning messaging, tone of voice, and brand consistency • Producing high-quality content: blogs, case studies, ebooks, customer stories, and social assets • Elevating the company’s profile through thought leadership and storytelling Lead Generation & Digital Marketing • Executing campaigns across SEO, PPC, paid social, email, and webinars • Owning website content, landing pages, and conversion optimisation • Leveraging AI tools to accelerate content creation and campaign performance Engagement, Nurture & ABM • Building targeted nurture programmes for prospects and customers • Running ABM-style micro-campaigns aligned with sales priorities • Strengthening engagement through education-led content and newsletters Sales Enablement & Collaboration • Creating and maintaining sales assets including pitch decks, proposals, case studies, and sector collateral • Managing a central content library aligned to the full sales cycle • Feeding the content pipeline with insights from across the business About You You’re a hands-on B2B marketer with experience in MSP, IT services, SaaS, or professional services environments. You combine strategic thinking with executional strength, equally comfortable analysing performance data and writing high-impact content. You’re confident operating as a one-person marketing function, setting direction, prioritising activity, and delivering results at pace. You bring: • Proven results across at least 3 of the 5 marketing pillars • Strong digital marketing capability (SEO, PPC, analytics, automation) • Experience running integrated lead generation campaigns • Excellent writing skills and the ability to translate technical complexity into business value • High proficiency with modern marketing and AI tools Bonus points if you’ve: • Built or scaled a marketing function • Worked with ABM methodologies • Created visual content using tools like Canva, Adobe, or Figma • Marketed to regulated or professional services sectors Why Join? • Full ownership and visibility of the marketing function • Direct influence on revenue, brand, and growth strategy • Opportunity to build a modern, AI-enabled marketing engine • Hybrid working and a culture that values initiative and innovation Apply now if you want a technology-focssed marketing role with real responsibility, real impact, and the freedom to do your best work. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

82317 - Business Services Administrator This Business Services Administrator will report to Business Support & Scheduling Manager and will work within Network Operations based in our Bengeworth Road, London office . You will be permanent employee in our Powercare team. You will attract a salary of £30,870 per annum and a bonus of 3%. Closing date : 28th April 2026 This role offers hybrid working after training is completed and autonamy established. 3 days in the office, 2 days remote. All applications will be reviewed after the close date. We also provide the following additional benefits 22 days annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars etc. Discounted access to sports and social clubs Employee Assistance Programme. Heatlh care Job role As the Business Services Administrator you will ensure the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes working with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN , South East & London Regions. UK Power Networks have 90 offices across the three electricity distribution networks in London, the East of England and the South East. We also build, operate and maintain private electricity networks for external clients such as BAA and London Underground. We manage the network and maintain assets handling voltages from LV through 11kV and up to 132kV Knowledge, skills, qualifications & experience required: Previous experience within a customer service environment Good telephone skills Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills Team working - The drive and ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team Flexible attitude to work and working hours Work with other staff and other teams within UK Power Networks and external partners Experience within a similar role would be advantageous Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

Quality Customer Service Executive Are you passionate about product quality and customer satisfaction? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we want you to be a part of this mission-led organisation dedicated to serving people and the planet! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, core hours from 8:30am to 4.30pm Hybrid working - 3 days in the office, 2 at home Salary: £28k to £30k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills My client is a leading company in the UK, with over 30 years of experience in providing high-quality products. They are a family-run business, committed to sustainability through diverse brands, reaching customers in over 40 countries! As a Quality Customer Service Executive, you will play a vital role in enhancing customer experience by: Handling customer queries via telephone and email with a friendly, professional touch. Logging and updating our complaints database to ensure all issues are tracked and resolved. Investigating complaints and conducting trend analysis to identify areas for improvement. Coordinating insurance and supplier credit claims efficiently. Supporting product recalls and withdrawals, ensuring compliance and safety. Completing supplier questionnaires and ensuring certifications are up to date. Engaging in continuous improvement initiatives within the quality team. Supporting cross-functional requests to enhance overall service delivery. What We're Looking For: Customer Service experience or similar Passion for quality and customer satisfaction. Familiarity with QA/QC systems is beneficial but not essential. Experience with Zendesk or similar platforms would be advantageous. If you're ready to embark on a fulfilling career and be part of a mission-driven organisation that values sustainability, we'd love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Relations Assistant (Part-Time, 6-Month FTC) Harrow, London £17,000 (pro rata) (£15.56 Per hour) 21 hours per week (job share) 6-month fixed-term contract (potential to go permanent) About the Role We’re working with a well-established and recognised brand within the UK retail sector who are looking for a Customer Relations Assistant to join their team on a part-time basis. This is a fantastic opportunity for someone with customer service experience who enjoys problem-solving, communicating with a variety of stakeholders, and delivering a high level of support across multiple channels. Working as part of a job share, you’ll play a key role in ensuring all customer queries and complaints are handled professionally and efficiently. About You Previous experience in a customer service role (minimum 1 year) Experience working within a professional office environment Confident communicator with an excellent telephone manner Able to handle complaints with empathy and professionalism Strong organisational skills with the ability to manage multiple queries Comfortable using customer service systems/software (Zendesk experience highly desirable) Good general IT skills and able to pick up new systems quickly A team player with a proactive and positive approach Key Responsibilities Deliver a high standard of customer service across phone, email, social media and online platforms Manage customer queries and complaints through to resolution in line with internal processes Liaise with internal teams and external partners to ensure timely and accurate responses Record, monitor and escalate complaints where required Support with customer response handling for product or quality-related queries Use customer service systems (including Zendesk) to track and manage interactions Assist with reporting and analysis of customer enquiries and trends Maintain strong relationships with external agencies and stakeholders Working Pattern 21 hours per week across 3 days (job share) Mondays are required Minimum of 2 days per week in the office 1 day working from home available after probation Why Apply? Opportunity to join a reputable and growing organisation Varied role with exposure to multiple areas of the business Potential for the role to become permanent Supportive and collaborative team environment

Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday – Friday, 08:00 – 17:00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What’s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Workspace Services Administrator/Receptionist Rate of pay: £14.93 PAYE or £19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham ParkWe are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points.Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems.To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Joining Great Bear as a HSQE Advisor you will be the first point of contact for Health & Safety advice. The HSQE Advisor will be responsible to drive the Health & Safety culture on sites and promote and encourage a safe, open and honest working environment including raising awareness of Health & Safety, Quality and Environment standards required. The role will be inclusive of managing compliance, facilities for the site and property management for our tenants. This role will cover two sites - Voltaic and Goresbrook based in Dagenham. Working hours: Monday to Friday, 8.00-16.00 (40 hour week) Key Duties of an HSQE Advisor: Preparing and completing Health and Safety audits, ensuring documentation is fully updated. Conducting customer auditing, BRC and internal auditing. Playing an active role in monthly Health and Safety meetings. Devising safety briefs including safety conversations across the site. Assessing COSHH (Control of Systems Hazardous to Health) and assessing risk associated. Maintaining role of Fire Marshall and Racking Inspector and training employees of evacuation procedures. Managing controlled documents and controlling permits to work for contractors on site. Responsible for the Health and Safety for the site in conjunction with the General Manager. Implementing and maintaining third party quality agreements to ensure continuous and integrity of the supply of critical equipment and components. Property Management - Maintaining contact with tenants on site with regards to H&S queries and compliance. Facilities management - Point of contact for contractors etc for both sites. Qualifications Strong knowledge in Health & Safety legislation, good working practices as well as regulatory inspections/servicing compliance with the Health & Safety at Work Act. Ability to demonstrate sound experience of ensuring a secure and safe site. Proven experience of a fast-moving distribution environment with experience of applying root cause and trend analysis. Experience of Health & Safety audits, project management and applying of Quality Risk Management. Ability to expedite non-conformities/compliance as a result of audit inspections. Able to provide the methodology to encourage continuous improvements in order to implement best practices. PC literate with a sound working knowledge of MS Office, with strong attention to detail. Effective communication skills with the ability to persuade and influence employees and customers. Good time management skills with the ability and desire to solve problems. RoSPA qualification and HACCP experience is advantageous IOSH and NEBOSH qualification is essential Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

Electrical Operations Manager Location: East Midlands Type: Permanent - Full-Time Pay: Negotiable (DOE) + Car/Allowance + Benefits A growing and well-established electrical compliance contractor is seeking an experienced Electrical Operations Manager to lead its Electrical Operations division. This is an excellent opportunity for a technically strong leader to join a successful business delivering electrical compliance and service contracts across the commercial sector. Roles & Responsibilities - Managing a team of 20+ office and field-based staff - Overseeing commercial electrical compliance contracts across various sites - Coordinating labour planning, materials and operational resources - Conducting site visits to monitor progress and contract performance - Working closely with senior management and estimating teams to maintain budgets - Supporting engineers with technical guidance and problem solving - Attending client meetings and maintaining strong customer relationships - Ensuring all work meets required quality and compliance standards - Supporting NICEIC compliance as a Qualified Supervisor - Driving operational improvements and efficiencies Contracts typically cover a range of sites including schools, offices, industrial facilities, warehouses, public buildings and healthcare environments. Requirements - Proven experience working as an electrician in maintenance, installation, or service environments - Ability to work independently and as part of a wider team - Strong fault-finding and problem-solving skills - Excellent communication and customer-facing skills - Good organisational and time-management abilities Qualifications (Essential): - Minimum 3 years' experience as an Electrical Contracts or Operations Manager - NVQ Level 3 in Electrical Installation (or equivalent) - 18th Edition Wiring Regulations (C&G 2382) - Inspection & Testing (C&G 2391 or equivalent) - Strong understanding of BS7671 and electrical compliance regulations - NICEIC Qualified Supervisor status - Experience managing commercial electrical contracts - Excellent communication and organisational skills - Ability to manage multiple projects simultaneously Desirable Experience - Health & Safety qualifications (IOSH, SSSTS or SMSTS) - Experience delivering both small and large-scale electrical projects What We Offer - Competitive - Company car or car allowance - Fuel card - Company pension - Increasing holiday allowance with service - Career progression opportunities - Annual salary reviews Next Steps Apply to this Electrical Operations Manager role through this advert. If you would like more information about this role, please contact Kevin McGann in our Construction team on 0116 262 3733. If successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. To explore more roles available across the UK, please visit or get in touch with us directly: Telephone: 0116 262 3733 Email: mailto: TPBN1_UKTJ

Job Title: Customer Services Advisor Reports to: Office Manager Location: LWC London Brief Overview To complete a daily Out Bound Diary, building relationships with Customers. Also processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries Taking part in regular Promotional Drives, up selling from Promotional Brochure on all calls. Utilising all available reports & systems. Core Duties · Building relationships with weekly telesales Out Bound customers, being a regular point of contact · Ability to convert Incoming calls to Planned Out Bound calls. · To ensure high standards of customer services, taking and inputting orders efficiently and accurately. · To have a clear and personable telephone manner. · Take ownership of solving customer issues through pro-active customer service. · To promote the sale of LWC Drinks own brand products · To retain strong relationships with account managers, helping them in acquiring new business and work on composite selling to Customers on their area's. · To promote from our promotional brochure and up sell specific drives. · Understanding the need to target specific Customers with products that are relevant to them. · Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc. Key Skills · Excellent Customer Service Skills · Use of Microsoft Excel for spreadsheets and records · Ability to use the trinity system · Good team work skills · Good communication and relationship building skills · Good product knowledge This role is Monday to Friday with a Sunday shift required once in a 5 week period

Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1st May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: * Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations * Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. * Updating and maintaining the Bookshop website with accurate information and prices. * Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards * Administration of the Library and Book stock control system Requirements: * Experience working in book buying/selling/procurement in a customer focussed environment * Experience of using book stock control and freight systems * Ability to work unsupervised, make decisions and take responsibility. * Experience in handling parcel deliveries and packaging goods for shipment Benefits: * 25 days annual leave per annum increasing with length of service * Hybrid working for many roles * Life assurance (4x salary) * Private medical insurance * Generous pension (employer contribution up to 10%) * Cycle to work scheme * Wellbeing portal and EAP with 121 counselling * Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role

Project Leadership. Technical Excellence. Modernisation Expertise. Are you an experienced Project Manager with lift modernisation expertise looking to take ownership of high-value engineering projects within a Private Equity-backed business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a skilled and commercially aware Project Manager to lead lift modernisation projects from contract award through to completion, ensuring safety, quality, profitability and customer satisfaction at every stage. This is a high-impact role within a fast-paced SME environment where your technical knowledge and project leadership will directly influence operational performance and client relationships. The Role at a Glance: Project Manager – Lift Modernisation Hybrid – Office and Site Based - ideally 2 hour radius of Dartford £60,000 - £70,000 + Incentive scheme & Car Allowance Plus Extensive Benefits Package Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Project Management within lift modernisation or major repairs Skills: Technical lift knowledge, stakeholder management, commercial control, CDM awareness Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, cash optimisation and sustainable growth. The business combines deep technical engineering capability with strong service delivery and long-standing client relationships. This is an exciting opportunity to play a key role in delivering complex modernisation projects during a significant value-creation phase. Ready for your next adventure? Reporting into the senior operations leadership team, you will take full responsibility for the delivery of lift modernisation projects, ensuring they are completed safely, on time, within budget and to the highest quality standards. You will manage projects from initial handover through planning, procurement, installation and final completion. This includes conducting site surveys, reviewing technical specifications, coordinating engineers and subcontractors, and ensuring compliance with relevant regulations including CDM requirements. You will monitor project progress against programme and budget, manage variations, control costs and protect margin. Maintaining accurate documentation, reporting on project performance and proactively managing risks will be central to your role. Client engagement is key. You will attend site meetings, manage stakeholder expectations, handle escalations professionally and ensure a positive customer experience throughout the project lifecycle. Safety leadership will form a core part of your responsibilities, ensuring adherence to Liftec Express safety policies, conducting site audits and promoting best practice across all project activities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • An experienced Project Manager within the lift industry, with strong exposure to lift modernisation projects, you bring a solid technical understanding of lift systems and installation processes. • You are commercially aware, confident managing budgets, forecasting costs and protecting project margin. Experience working within complex, live environments such as commercial buildings, healthcare or public-sector sites would be advantageous. • Strong organisational and planning skills enable you to manage multiple projects simultaneously while maintaining attention to detail. You are confident coordinating engineers, subcontractors and suppliers, ensuring work is delivered safely and to specification. • Client-facing and solutions-focused, you communicate clearly with stakeholders at all levels and handle challenges with professionalism. Familiarity with CDM Regulations and health & safety compliance within construction or engineering environments is essential. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday – 25 days per year plus bank holidays – holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Car Allowance • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only. • Night call: One week in four; standby £50 per weekday night, £125 per weekend night. • Engineer Incentive Scheme - Discretionary • Radius Pay – detailed in Variable Pay Policy • Employee Referral Scheme Why Join Liftec Express? • Key role within a respected PE-backed engineering business • Direct responsibility for high-value lift modernisation projects • Strong pipeline of technical, complex work • Collaborative, safety-focused culture • Opportunity to influence quality, performance and customer satisfaction If you are an experienced Lift Modernisation Project Manager seeking a high-impact opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

Team Administrators £23-26,000 basic DOE +bonuses +benefits packages Leatherhead, Dorking, Epsom and Sutton We have a number of administration roles we need to fill for clients based in the immediate local areas, all are close to public transport links, and some have parking onsite as well Each role differs in their demands, but here are a mixture of duties needed: • Being a proactive team player, happy to help others reach team and client SLA’s, • Handling emails and responses to enquiries via live-chat and website enquiries, • Answering department telephone calls and enquiries, • Taking appointment details and booking appointments for colleagues and third parties, • Raising purchase orders, • Updating reports on Excel and in-house databases for other business areas to review, • Keeping client records updated and accurate at all times, • Problem solving and quick responses to keep delays to a minimum If you have 6mths+ administration experience in an office-based role, and you’d be happy with the above duties/responsibilities, please forward over your cv for consideration. We also have a number of temporary roles available in customer service and complaints teams – so if you have this experience, know someone who might be interested, please feel free to pass over my contact details Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivering newspapers and magazines to 20–30 customers per day.

Exceptional customer service skills and telephone manner. Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. Previous Experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Senior Receptionist - Private Healthcare GP Services, at The Wilmslow Hospital (GP Services). A strong commitment to delivering five-star customer service. Benefits: Competitive benefits package including private medical healthcare insurance, financial and wellness services, and much more.

Begeisterung f r exzellenten Kundenservice.

Begeisterung f r exzellenten Kundenservice.