Edinburgh
Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of its locations and team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. The successful candidate will be joining our newly refurbished Spa, rooted in the rhythms of the Mediterranean, Irene Forte Spa, is a serene world of holistic wellbeing and restorative calm in the heart of Edinburgh. Discover bespoke rituals using Irene Forte Skincares award-winning vegan products (Manicurist, Davines), innovative therapies with volcanic stones and quartz, and advanced technologies including LYMA Laser Pro and Tri Energy. As a valued part of the Forte family, you will: * Be able to perform all guest care and treatments offered in our Spa Brochure * Deliver outstanding customer service and care to our guests * Ensure the expectations of our guests are met at all times, and they feel pampered * Act naturally in all your communications * Be knowledgeable of the...