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Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: To provide technical support for the assembly, integration, testing, maintenance and repair of electronic and electromechanical systems, ensuring high standards of quality, safety and workmanship are maintained whilst supporting laboratory, development and production activities. Key Responsibilities: • Manufacture and assemble electronic and electromechanical systems, including wiring harnesses, PCBAs, mechanical assemblies and associated hardware., • Carry out inspection, testing, integration and commissioning of electronic and electromechanical assemblies in accordance with approved procedures and documentation., • Diagnose, troubleshoot and repair faults within electronic, electrical and electromechanical systems., • Support the modification, rework and maintenance of prototype and production hardware to meet engineering and quality requirements., • Interpret engineering drawings, wiring schematics, assembly instructions and test documentation to accurately build and integrate systems., • Assist in the installation, operation and testing of sensors, actuators, motors and other electromechanical devices., • Maintain accurate build, test and inspection records in accordance with company quality processes., • Ensure compliance with ESD, health and safety, quality and laboratory procedures., • Support the maintenance of laboratory equipment, tooling and work areas, ensuring a safe and organised environment., • Contribute to continuous improvement activities to enhance manufacturing quality, efficiency and repeatability., • Support stock control and management of laboratory consumables and components., • Work collaboratively with engineers and senior technicians to support development, integration and test programmes. Other Duties and Responsibilities • To actively participate in Blue Bear's Performance Management Scheme., • To undertake such other duties and responsibilities as may be reasonably required within the grade and level of the post., • You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company., • Some travel within the UK may be required. The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. Qualifications and Skills: Essential • Experience in the assembly, testing and repair of electronic and electromechanical systems., • Ability to read and interpret engineering drawings, wiring diagrams and assembly documentation., • Practical experience with electronic assembly, soldering and wiring techniques., • Experience using hand tools, workshop equipment and electrical test instruments., • Understanding of fault-finding techniques for electrical, electronic and electromechanical assemblies., • Awareness of ESD controls, quality standards and safe working practices., • Strong attention to detail and commitment to high-quality workmanship., • Ability to work effectively both independently and as part of a multidisciplinary team. Desirable • IPC certification or equivalent electronics manufacturing qualifications., • Experience within aerospace, defence, autonomous systems or other highly regulated industries., • Knowledge of engineering change control and configuration management processes., • Familiarity with Civil or Military Aviation standards and regulatory requirements., • Experience training or mentoring junior technicians and laboratory personnel., • Experience working to 6S Methodology, • Ability to obtain UK Security Clearance (SC). JBRP1_UKTJ

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. The FDE is our engineer embedded with the client. They work directly with operations and product teams, find real problems, and turn them into working agentic AI and automation solutions quickly. They partner with an onsite Platform Architect and an offshore team of agent engineers, automation developers and QA. • Work with business users and Product Owners to find automation use cases and shape them into backlog items., • Build prototypes and production-grade agents fast, and show working software at every sprint demo., • Integrate with enterprise platforms such as property management, workforce management, forecasting and supplier systems through APIs and event-driven patterns., • Build on cloud using CI/CD pipelines, following our security and quality standards., • Feed what you learn on site back to the offshore team so delivery keeps moving quickly., • Act as a trusted technical voice for client stakeholders, from frontline teams to senior leadership., • 12+ years in full-stack or platform engineering, with recent hands-on GenAI work., • Strong skills in LLMs, RAG, embeddings, vector databases and multi-agent orchestration (LangChain, LangGraph, ADK or similar)., • Python and/or TypeScript; REST APIs, event-driven integration, Docker and Kubernetes., • Cloud experience, preferably Azure (AWS or GCP is also fine)., • Experience in customer-facing roles where you turned loosely defined business needs into shipped solutions., • Comfortable working in agile delivery, with fortnightly sprints and demos., • Hospitality or hotel operations experience. If a candidate has strong engineering depth but no hospitality background, we can upskill them., • Experience with enterprise security (SSO, RBAC) and governance for AI solutions., • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you. #J-18808-Ljbffr

Job Description - Software Engineering Manager (17309) Job Description Software Engineering Manager ( 17309 ) Description Software Engineering Manager Luton | Full-time | Hybrid We support hybrid working, and you’ll spend 60% of your time each month in the office. You're an experienced engineering leader who knows that high-performing teams are built through strong people leadership, clear standards and a healthy culture. You can support multiple teams, develop future leaders and create an environment where engineers can do their best work. If you're passionate about growing people, improving engineering capability and shaping how technology teams operate at scale, this role offers the opportunity to make a significant impact across easyJet's technology organisation. The opportunity As Engineering Manager, you'll lead the engineers within one of easyJet's Missions. Missions are groups of around five squads aligned to a business area, responsible for building and running the technology that keeps our airline moving. You'll be accountable for the health, capability and effectiveness of the engineering teams across the Mission. Working alongside Product teams and Mission Leads, you'll help teams deliver sustainable outcomes, improve engineering practices and create an environment where people can grow and thrive. While the roadmap and delivery ownership sit with Product and Mission leadership, you'll own the engineering side of the Mission and provide leadership to Engineering Leads and Senior Engineers across multiple squads. "The best person for this role will be an exceptional people leader who combines strong engineering judgement with genuine care for team health and development. You'll create the conditions for engineers and leaders to succeed while helping shape the future of engineering at easyJet." Head of Software Engineering The team & culture Engineering at easyJet is organised around Missions and Squads, bringing technology teams closer to the parts of the business they support. You'll work with Engineering Leads, Senior Engineers, Product teams and Mission leadership to ensure squads remain healthy, effective and focused on delivering value. It's a role for someone who enjoys coaching leaders, building strong relationships and driving continuous improvement. You'll work closely with other Engineering Managers to share best practices, align standards and strengthen engineering culture across the organisation. What you’ll be doing You'll lead, coach and develop Engineering Leads and Senior Engineers across multiple squads, supporting career development, performance and leadership capability. You'll create healthy, sustainable teams by establishing effective ways of working, supporting engagement and retention, and helping leaders address challenges before they impact performance. You'll remove obstacles, protect team focus and identify delivery risks while partnering with Product teams and Mission leadership to support successful outcomes. You'll also help raise engineering standards, improve technical practices and ensure teams maintain a high bar for quality across software delivery. You'll play an important role in attracting and hiring talented engineers, building succession plans and developing future engineering leaders. Alongside this, you'll maintain technical credibility across modern software delivery, cloud technologies and engineering operations. What we’re looking for You'll bring experience leading engineers across multiple teams in a modern software engineering environment, ideally with responsibility for Engineering Leads, senior engineers or other people leaders. You'll have a strong track record of developing people, creating healthy team cultures and supporting engineers through growth, change and delivery challenges. You'll be comfortable partnering with product and business stakeholders, influencing decisions and building trusted relationships across multiple teams. You'll also bring: • Strong people leadership and coaching experience., • Experience supporting agile software delivery across multiple teams., • Technical credibility across cloud services, CI/CD and modern engineering practices., • Experience recruiting, developing and retaining engineering talent., • Strong communication and stakeholder management skills. Experience within high-availability, regulated or large-scale environments such as travel, retail or payments would be beneficial, along with familiarity with AWS, Kubernetes and Mission-and-Squad style operating models. What you’ll get • Competitive base salary + up to 20% bonus, • Private medical insurance, • 25 days holiday + bank holidays, • Annual credit towards an easyJet holiday, • Excellent staff travel benefits, • Flexible benefits package including share schemes Diversity isn't a checkbox — it's how we fly Different perspectives help us make better decisions for customers, especially when the operation is under pressure. We welcome leaders from every background who can build trust, value diverse thinking and help people contribute at their best. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Development & Test #J-18808-Ljbffr

Job Description - Market Manager - Cities (17459) The Market Manager sits within our Trading and Inventory team, managing a portfolio of city and Flight + Hotel destinations. The team uses customer demand, trading performance and market insight to shape our holiday offering and improve its commercial performance. You’ll take responsibility for the performance and development of your destinations, working towards passenger, revenue and margin targets. This includes choosing the right products, managing supplier relationships and responding to changes in trading performance. You will be responsible for: • Managing a portfolio of city and Flight + Hotel destinations against agreed passenger, revenue and margin targets., • Monitoring trading performance and taking action when you identify risks or opportunities., • Developing destination plans based on customer demand, booking trends, competitor activity and commercial performance., • Maintaining a competitive hotel portfolio and identifying new products or destinations where there is a clear opportunity., • Reviewing hotel performance and adjusting the portfolio to improve customer choice and commercial results., • Building relationships with hotel partners, accommodation providers and other suppliers., • Negotiating rates, promotions, availability and exclusive offers that support your destination plans., • Supporting campaigns and promotional activity through commercial planning and supplier offers., • Identifying opportunities to improve conversion, average booking value and destination profitability., • Using market and customer insight to support business cases for new destinations, products and growth opportunities., • Working with teams across Trading, Marketing, Digital, Yield, Customer and Operations to improve performance and customer outcomes., • Contributing to improvements in commercial processes, automation and ways of working. What you’ll bring to the team: • Experience in travel, leisure, hospitality, e-commerce or another commercially focused sector., • Strong commercial awareness, with experience managing revenue, margin or sales performance., • Confidence using data to understand performance and identify clear actions., • Experience building and managing supplier or partner relationships., • Strong negotiation and influencing skills., • The ability to build effective relationships across different teams and priorities., • Clear communication and presentation skills., • The ability to prioritise multiple pieces of work and make informed decisions., • Destination, product or market management experience would be an advantage., • Knowledge of dynamic packaging, city products, digital trading or conversion optimisation would be useful., • Experience working with hotel suppliers, accommodation providers or distribution partners would be beneficial. What’s in it for you: In addition to your competitive base salary, we offer an all-inclusive benefits package which includes: • company-wide bonus scheme, • 7% pension contribution, • private medical insurance, • share options, • life assurance, • flexible benefits that you can tailor to your needs You’ll have access to heavily discounted flights for yourself and your loved ones, annual holiday vouchers, and a generous annual leave entitlement. • heavily discounted flights for yourself and your loved ones, • annual holiday vouchers, • a generous annual leave entitlement The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. About easyJet holidays: Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working. By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever. Make a difference with your next role. Make it easyJet holidays. #ejholidays #LI-MR1 #LI-HYBRID Commercial - easyJet holidays #J-18808-Ljbffr

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so that people can exercise their get-up-and-go. With almost 300 aircraft flying over 1,000 routes to more than 32 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Set to fly more than 90 million passengers this year, we employ over 10,000 people. Its big-scale stuff and we’re still growing. Over the last 30 years, easyJet has disrupted the travel industry, changing the way people fly across the UK and Europe. Today, with a fleet of over 300 aircraft and 85 million annual passengers, we are still innovating. What sets us apart is our "Orange Spirit"—our passion, forward-thinking mindset, and sense of fun. AI is changing how organisations work. But as the number of AI tools, copilots, and autonomous agents grows, visibility, trust, governance, and value become critical. At easyJet, we're building the systems that help colleagues understand what AI exists across the business, how it's performing, whether it's being managed safely, and where it delivers value. This role will be at the centre of that mission We're looking for an experienced product leader to own and evolve our AI estate visibility capability, creating the systems, products, and experiences that make AI discoverable, understandable, trustworthy, and actionable across the organisation. As our Product Lead – AI Estate, you'll own the strategy, roadmap, and evolution of the platform that serves as the system of record for easyJet's AI estate. This isn't a traditional IT service management role, and it isn't simply about reporting or dashboards. You'll approach the challenge as a product leader, focused on solving real user problems and delivering measurable value. You'll shape how AI tools and agents are discovered, governed, assessed, and monitored across the business. You'll work at the intersection of product management, AI strategy, governance, user experience, and organisational transformation, partnering with stakeholders across Digital Safety, Legal, HR, Communications, Engineering, Finance, and the wider AI programme. • Own the strategy and long‑term roadmap for AI estate visibility and observability., • Shape how AI tools and agents are represented throughout their lifecycle, from onboarding to retirement., • Act as a trusted advisor to senior leaders on AI estate performance, governance, and value., • Develop a deep understanding of colleagues, governance teams, engineers, and business leaders., • Drive continuous user research and discovery., • Create intuitive experiences that help users find, understand, trust, and adopt AI solutions., • Own and prioritise a value‑driven product backlog., • Drive development of features including:, • AI catalogues and registries, • Search and discovery experiences, • Trust and assurance signals, • Governance workflows, • Observability and usage insights, • Define and measure success through meaningful outcomes rather than activity metrics., • Translate governance and safety requirements into clear product experiences., • Ensure assurance, compliance, and risk indicators are surfaced effectively., • Work closely with governance stakeholders while maintaining clear accountability boundaries., • Partner with AI programme teams, tool owners, engineers, communications specialists, learning teams, and external vendors., • Build consensus and influence decisions without direct authority., • Help establish the foundations for future AI operations and agent management capabilities., • Proven experience in Product Management, Product Leadership, or Product Ownership roles., • Experience delivering enterprise software, internal platforms, SaaS products, or knowledge‑based products., • Strong understanding of today's AI tooling and emerging AI agent landscape., • Expertise in user research, product discovery, and customer‑centred design., • Experience working with information architecture, search, taxonomy, marketplace, or discovery products., • Ability to operate comfortably in complex, fast‑changing environments., • Experience prioritising product roadmaps and balancing competing stakeholder needs., • Internal app store, catalogue, marketplace, registry, or governance platform experience., • Hands‑on experience with AI tools such as Microsoft Copilot, GitHub Copilot, Claude, or similar solutions., • Knowledge of AI governance, Responsible AI, compliance, or risk frameworks., • Experience with observability, telemetry, or data platforms such as Databricks., • Exposure to enterprise search, knowledge management, or taxonomy development., • Experience within aviation, travel, or other operationally complex industries., • Think like a product manager rather than a process owner., • Are fascinated by AI and where the technology is heading., • Enjoy creating structure in emerging and ambiguous spaces., • Focus relentlessly on user outcomes over feature delivery., • Enjoy building new capabilities rather than maintaining established ones.AI Tools, • Are excited by the challenge of helping an organisation manage a growing digital workforce of AI tools and agents. This is a rare opportunity to define how one of Europe's leading airlines manages, governs, and scales AI across the enterprise. You'll play a pivotal role in shaping the future of AI visibility, trust, and observability while helping to build a capability that will become increasingly critical as AI agents and autonomous systems continue to grow across the business. #J-18808-Ljbffr

About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement of Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads on complex incident resolution, service performance, process optimisation, and the transition of new systems into Identity Operations. By maintaining high-quality identity services and robust access controls, the Senior Identity Analyst strengthens the organisation's security posture and supports a high-performing, user-focused digital environment. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. Successful candidates will be required to hold or be willing to obtain SC clearance before starting employment. Five years' UK residency is normally required for the vetting process, although individual circumstances will be considered as part of the recruitment process. • Lead and coordinate technical change requests relating to operational services, ensuring service continuity, quality, and adherence to lifecycle processes., • Maintain and improve technical and operational processes, documentation, and knowledge articles to ensure alignment with policies, standards, and business requirements., • Develop, maintain, and analyse identity service metrics and dashboards; provide regular reporting to demonstrate compliance, performance, and service health., • Implement, enforce, and monitor identity and access policies, standards, and security controls to ensure compliance with organisational expectations and regulatory requirements., • Manage and resolve complex incidents, escalations, and service enquiries, providing technical expertise and guidance to colleagues., • Lead the technical onboarding and transition of systems into Identity Governance, Assurance, and Privileged Access Management frameworks, ensuring secure, controlled, and monitored access to systems and assets. About you. • Demonstrable experience managing or supporting security technology or IAM technologies., • Experience overseeing the operation, maintenance, and improvement of live technology services., • Experience providing first- and second-line support for operational services, and use of tools such as ServiceNow., • Competent in the use of applications and data extraction tools; strong working knowledge of Microsoft Office., • Excellent communication skills with the ability to build strong working relationships with stakeholders across all levels., • Understanding of change management processes and best practices. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 32 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.6bn in 2025. There are no limits to where you can take your career. Job Summary It's great to know you're making a difference to the future of aviation! Whatever part you play you'll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant you'll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 370+ employees and onsite facilities including onsite parking, food hub and vending machines. We're hiring a Site Quality Manager to join our team at our Luton manufacturing facility. This is a Senior Site Leadership role responsible for planning, implementing, assuring, and continuously improving the Quality Management System (QMS) and Business Management System (BMS) to meet the needs and expectations of the site's interested parties, while maintaining all associated certifications and regulatory approvals. The role is accountable for supporting and assuring Product Safety, Product Quality, and Customer Satisfaction through zero-defect quality planning, effective product realisation and delivery, the provision of customer support, and the application of robust risk management, problem-solving, and quality improvement practices. As a key member of the Site Leadership Team, the Site Quality Manager will provide expert guidance, governance, and leadership to foster a culture of quality across all site activities. The role will ensure ongoing quality compliance while supporting the achievement of business objectives, including leading initiatives focused on Cost of Poor Quality (COPQ) reduction, driving effective 8D/RCCA investigations, and facilitating complex A3 problem-solving activities to support operational excellence and continuous improvement. GKN Luton is a stable, high-performing facility with ambitious growth plans for the months and years ahead. This is a unique opportunity to play a key role in shaping the site's future. The successful candidate will have the opportunity to transform and develop the Quality function, creating a high-performing team that supports continued operational excellence and future growth. Job Responsibilities • Working collaboratively with the site Senior Leadership Team to create and sustain a Quality culture and provide appropriate governance and assurance leadership • Plan and assure availability of Quality related resources and continuously lead/support capability development and improvement • Planning, implementation, maintenance and continuous improvement of the site QMS/BMS and product quality in compliance with industry standards, applicable Aviation Safety laws, Regulatory Requirements, customer and GKN Aerospace Global Standards requirements (APMS) • Systemic analysis of QMS/BMS data such as process performance measures, CA timeliness, trend analysis and KPI to the site Management Review process ensuring effective, data based, factual inputs to business decisions • Responsible for scheduling, undertaking, reporting and resourcing of audits to ensure ongoing compliance against the Customer, Regulatory and 3rd Party requirements and industry standards, as well as GKN's own requirements and delivering on site follow up activities to ensure successful outcomes of the audits • Planning, conducting & follow up activities (including systemic analysis of risk/opportunity) of product and production process audit as required by the programmes and to assure proper discharge of delegated product quality related activities in the organisation in support of product safety and conformity. • Systemic risk management and mitigation for Quality with focus on compliance, assurance, deployment and effectiveness. Escalating any Quality risks including product performance affecting customers to the Site Leadership, and if applicable/appropriate the accountable manager (POA/MOA) and Business Line Quality Director for support/co-ordination of appropriate actions to mitigate/address these risks • Coordination, planning, hosting and leadership of all Customer (2nd party) & Certification Body (3rd party) audits and assessments of the Quality Systems and Special Processes to ensure successful outcome and, supporting Site Local Business Process Owners in resolving any issues raised as part of the audits • Act as the site representative for the certified entity and Quality related matters with Customers, Certifying Bodies and Aerospace Authorities. • Coach the site to ensure the adoption of the GKNA Global Standards, adapting and tailoring the local QMS/BMS processes and improve effectiveness and efficiency, to support achieving business objectives • Planning and management of the system requirements for hosting and deployment of the local QMS/BMS, its stated processes & associated controls and for training people who will be defining/utilising its functions • Recording and measuring of any defined Site Quality Key Performance Indicators (KPIs) including Quality Escapes and Cost of Poor Quality and for taking the actions necessary to improve • Managing Continuous Improvement of the QMS/BMS as well as forward planning on the integration of new regulation/specification requirements • Where applicable, is responsible to the Regulatory Authorities for all product Compliance to the various Airworthiness Regulations and holds the authority for the approval of all product conformance documentation such as the EASA Form 1 (Product Airworthiness Certificate) and Certificates of Conformity • Provides guidance to and act as a point of escalation for personnel with delegated Quality authorities and top-level arbitration to resolve conflicts between personnel with delegated Quality authority and line management What You'll Bring To help us make a difference, you'll bring your passion and talent for what you do along with the following skills, experience, qualifications and attributes: Essential: • Qualifications in Business Management and/or Quality Management (such as university degree, master's degree, Certificate in Management etc.) or Engineering/Technical degree, with proven experience in Quality in manufacturing environment • Demonstrated knowledge, experience and training of ISO 9001, AS/EN/JISQ9100, Aviation Regulatory (EASA, FAA, CAA etc) & customer quality requirements and application of these into an accredited QMS/BMS • Experience of developing, deploying and maintaining QMS/BMS • Experience of overseeing and validating the effectiveness of manufacturing operations training, work instructions and Quality controls (i.e Processes, Inspection and Testing) • Good understanding of risk-based methodology and Human Factors. • Demonstrated knowledge, experience and training in APQP and its application • Effective use of the ISO 9001 Process Effectiveness Assessment Report (PEAR) & the processes defined within AS 9101 • Knowledge of ISO 19011 and use of process and risk-based methods and techniques for audit planning and execution • Use and practical knowledge and experience of the IAQG OASIS and Nadcap eAuditnet databases and for the input to audit planning • Development of people, their Quality (product and QMS/BMS) knowledge of the importance and value of Quality and Product Safety within and outside direct control and the experience of developing a robust Quality Culture throughout the organization • Good knowledge of the Industry Quality forums that define the standards such as IAQG, AESQ, NADCAP etc. • An effective problem solver with strong knowledge of tools such as 8D/RCCA Desirable: • AS13100 its deployment and sustained application (note this is required for Engines BL sites) • Experience of aviation Regulatory requirements for design and manufacturing, specifically Part 21G and J, Part 145 & FAA Part 183 (note part 145 experience required for sites with Part 145 approval) • Commercial awareness; • Six Sigma/Lean Manufacturing/Continuous improvement skills; • Experience dealing with customers, certifying bodies and suppliers; • Thorough understanding of the content and application of the IAQG SCMH • Knowledge of and experience in application of process management and risk management principles in context of QMS/BMS planning, development and assurance • APQC knowledge or experience with common industry process classification frameworks. Creative and innovative in non-traditional means of compliance to innovate Business management systems • AATT/IRCA training on AS9100 and/or AS9110 • Demonstrated knowledge, experience and training in Lean and its application within a business management context • Clear understanding of how the QMS/BMS supports the deployment of the business values, strategic goals/objectives and how these are aligned to the organisations key processes Additional information We are looking for individuals who want to make a difference and have the talent, drive, and passion to excel in what they do. The Site Quality Manager will be a strong and collaborative leader, capable of coaching and developing others while working effectively within a matrix organisation. The successful candidate will be a proactive self-starter with the ability to motivate and inspire colleagues, fostering high levels of engagement and performance across the business. They will possess excellent communication and presentation skills, alongside the ability to influence stakeholders at all levels. A passion for mentoring, coaching, and developing talent is essential, including supporting succession planning and helping individuals and teams reach their full potential. Note: Some GKN programmes are subject to regulatory restrictions which may impact certain nationalities. As part of the application process you will be asked to declare when applying for this role. The position requires UK National Security Vetting (UKNSV) Security clearance (SC) due to the nature and responsibilities of the work carried out. In order for us to obtain an SC you usually need to have been resident in the UK for a minimum of 5 years to current date (but we do assess each case individually). Core operational hours at our Luton site are: 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday. The role requires flexibility for some Regional travel and occasional international travel. What We'll Offer Once you're on board you'll get the following perks and benefits: • Competitive salary dependent on experience • Comprehensive benefits package to include annual bonus and car allowance • Industry Leading Pension Scheme = we'll match your contributions up to 8% on a 1 : 1.5 basis • Life Assurance 8 x salary • 185 hours holiday + bank holidays • Income protection • Shopping discounts • Cycle To Work Scheme • Employee Assistance Programme • Virtual GP Clinic for you and immediate family • Electric Vehicle (EV) salary sacrifice scheme (Insurance, servicing, maintenance, roadside assistance and more included) • Free onsite parking • Local gym discount • Free airport parking • Enhanced family friendly leave • A collaborative, dynamic working environment As well as a competitive package we'll offer you a world of opportunity. We want to see your career fly! We'll support your career progression by providing you with learning and development opportunities. That's the beauty of being part of a global business, once you're on board you never know where you career journey may take you! Join us and keep the world moving ... click on the link below to apply #LI-ONSITE #LI-CH1 We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go? A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us 'The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology. TPBN1_UKTJ

This is a highly visible, field-based leadership role where you'll lead and develop a team of Operations Excellence Coaches, while also supporting sites across your own geographical area. You'll work closely with our Brand Leads and Operations teams to strengthen performance, build capability and deliver meaningful, measurable improvements across all our brands. • Time off: 25 days holiday pro rata, • Excellent bonus potential up to 20% of salary, • Exclusive discounts: Up to 55% off for you, your partner, and loved ones, • Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance, • Career development: Fantastic training opportunities, including funding for qualifications You'll help our sites and brands achieve their operational audit, customer satisfaction, training compliance and leadership accreditation measures. Your work will also support efficient labour deployment, waste control, effective production, reduced unknown loss and the delivery of profitable sales. Just as importantly, you'll create a consistent and effective approach across the Operations Excellence Coach team, ensuring actions are clear, progress is followed up and improvements are sustained. • Leading, coaching and developing a team of Operations Excellence Coaches, • Setting clear priorities and focusing activity on the areas of greatest opportunity and risk, • Supporting sites through visits, audits, performance insight and practical coaching, • Helping site leaders improve standards, compliance, customer experience and commercial performance, • Building strong relationships with Brand Leads and Operations leaders, • Translating business priorities into clear, achievable actions for coaches and site teams, • Using data and site feedback to identify trends and improvement opportunities, • Leading targeted improvement campaigns and tracking their impact, • Identifying capability gaps and implementing practical training and development solutions, • Ensuring learning and accreditation are embedded through ongoing coaching and follow-up, • Providing clear, data-led reporting and actionable insight to senior stakeholders, • Identifying and escalating significant safety, compliance and operational risks. At Moto, we're focused on delivering consistently high standards and a great experience for our customers, whichever site or brand they visit. We're looking for a confident and commercially minded Senior Operations Excellence Coach to help turn that ambition into action., Is an experienced operational leader with a strong coaching style Can lead, motivate and develop a geographically dispersed team Strong knowledge of Brand standards Understands how operational standards influence customer experience and commercial performance Confident using performance data to identify priorities and drive action Can build trusted relationships and influence stakeholders at different levels Comfortable challenging constructively and holding others accountable Can balance strategic thinking with practical, hands-on site support Organised, adaptable and able to manage competing priorities Is comfortable with regular national travel and overnight stays #J-18808-Ljbffr

p Job Description - Strategy Manager - Customer Value (17450) Job Description Strategy Manager - Customer Value ( 17450 ) Description Luton | Full-time | Hybrid We support hybrid working. You turn big, ambiguous customer questions into clear growth strategies that people can act on. You’re curious, commercially minded and comfortable joining the dots between what customers say, what they do and what the data tells us. If you enjoy shaping evidence into confident decisions, this is an opportunity to influence some of easyJet’s most important customer propositions. The opportunity As Strategy Manager, Customer Value, you’ll tackle major product questions across areas such as seating, bags, premium products, and propositions for specific customer groups. You’ll frame the challenge, bring together evidence from across the business and create a clear strategy, roadmap and business case. Your work will balance customer value, commercial opportunity and the wider impact on the business. You’ll give digital product and customer marketing teams the direction they need to build and deliver with confidence. “This role is for someone who loves getting underneath a complex question and finding the clearest path forward. You’ll bring together insight, data and commercial thinking, then turn it into a strategy that teams can genuinely use.” Head of Customer Value, easyJet The team & culture You’ll work closely with colleagues across Commercial, Customer Experience, Operations, Insight, Measurement and Analytics. It’s a highly collaborative environment where constructive challenge is welcomed and clear thinking helps different teams align around the right customer and business outcomes. At easyJet, our Orange Spirit means being bold, welcoming and always real. You’ll have the space to ask difficult questions, test assumptions and help teams move from ideas to well-evidenced choices. Requirements of the Role What you’ll be doing You’ll act as the starting point for big growth strategy questions, working with stakeholders to define the problem, set clear boundaries and establish the hypotheses that need testing. You’ll write focused briefs for Insight, Measurement and Analytics, making sure the question, scope and assumptions are clear enough for specialist teams to act on directly. You’ll compare research, customer behaviour and commercial data, surfacing where the evidence agrees and where it creates tension. From there, you’ll define the vision, measurable objective, target customer and priority areas for each topic. You’ll turn the evidence into a prioritised roadmap and quantified business case, then provide clear direction to digital product and customer marketing teams while staying engaged through delivery. What we’re looking for You’ll bring experience in strategy or product marketing, ideally involving propositions, ancillaries or comparable commercial offers in travel, retail or another fast-moving consumer business. You’re a strong strategic and analytical problem solver who can structure an ambiguous challenge, work confidently across qualitative research, measurement frameworks and behavioural or commercial data, and explain where different evidence sources conflict. You can write sharp, practical briefs and synthesise complex findings into a growth strategy, rather than simply presenting analysis. You’ll also be confident influencing stakeholders across commercial, customer, proposition and operational teams. Experience with airline ancillaries, customer value frameworks, segmentation, incrementality measurement or central analytics teams would be useful, but it isn’t essential. You’ll also be comfortable using AI-assisted research tools and judging whether sources are reliable enough to inform decisions. What you’ll get Competitive base salary + up to 20% bonus Private medical insurance 25 days holiday + bank holidays Annual credit towards an easyJet holiday Excellent staff travel benefits Flexible benefits package including share schemes Diversity isn't a checkbox — it's how we fly The best customer strategies come from different perspectives, experiences and ways of thinking. Whatever your background, if you can bring curiosity, sound judgement and a fresh point of view to complex questions, we’d like to hear from you. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. #LI-CH1 #LI-HYBRID Customer & Marketing #J-18808-Ljbffr

Luton | Full-time | Hybrid 20% bonus • 7% pension, • Staff travel benefits We support hybrid working, and you’ll spend 60% of your time each month in the office. You're a hands-on software engineer with strong expertise in .NET, Java and AWS who enjoys solving complex problems while helping others do their best work. You combine deep technical knowledge with practical leadership, guiding engineers through delivery challenges while remaining close to the code. If you enjoy building scalable cloud-based solutions, shaping technical decisions and creating an environment where teams can thrive, this role gives you the opportunity to make a significant impact across easyJet's technology organisation. As Lead Software Engineer, you'll provide technical leadership within a squad while remaining a highly active contributor to software delivery. This is primarily a senior engineering role where you'll spend most of your time designing, building and operating production software while helping guide a small team of engineers. You’ll lead technical delivery, make squad-level architecture and engineering decisions, and work closely with your Engineering Manager and Product Owner to ensure technical solutions align with business priorities. You’ll also support the development of up to four engineers, helping them grow while maintaining high standards of engineering quality and delivery. "The best person for this role will be someone who loves writing software and solving problems but also enjoys helping other engineers succeed. You’ll lead through technical expertise, practical coaching and a commitment to delivering high-quality solutions that make a real difference." Head of Software Engineering Engineering at easyJet is organised around Missions and Squads, bringing technology teams closer to the parts of the business they support. You’ll work with Engineering Leads, Senior Engineers, Product teams and Mission leadership to ensure squads remain healthy, effective and focused on delivering value. It’s a role for someone who enjoys coaching leaders, building strong relationships and driving continuous improvement. You’ll work closely with other Engineering Managers to share best practices, align standards and strengthen engineering culture across the organisation. You’ll design, build, test and operate software in a genuinely hands‑on role, spending the majority of your time contributing directly to production systems. You’ll lead the squad’s technical delivery, helping break down complex problems, align engineers on the right approach and maintain momentum through to successful delivery. You’ll coach and support up to four engineers, providing guidance, feedback and day‑to‑day technical leadership while partnering with your Engineering Manager on development and performance conversations. • Set and uphold engineering standards through code reviews, testing and operational ownership., • Improve engineering practices across CI/CD, automated testing, observability and production operations., • Encourage continuous learning, experimentation and technical improvement across the squad., • Explore and embed AI‑assisted engineering tools to improve productivity and software delivery., • Work closely with Product Owners and stakeholders to deliver practical solutions to business challenges. You’ll bring strong software engineering experience and a track record of building, shipping and operating production systems. You’ll have experience leading technical work while remaining hands‑on, with the ability to influence technical direction through credibility, collaboration and expertise. #J-18808-Ljbffr

Job Description - Market Manager - Cities (17459) Job Description Description The Market Manager sits within our Trading and Inventory team, managing a portfolio of city and Flight + Hotel destinations. The team uses customer demand, trading performance and market insight to shape our holiday offering and improve its commercial performance. You’ll take responsibility for the performance and development of your destinations, working towards passenger, revenue and margin targets. This includes choosing the right products, managing supplier relationships and responding to changes in trading performance. • Managing a portfolio of city and Flight + Hotel destinations against agreed passenger, revenue and margin targets., • Monitoring trading performance and taking action when you identify risks or opportunities., • Developing destination plans based on customer demand, booking trends, competitor activity and commercial performance., • Maintaining a competitive hotel portfolio and identifying new products or destinations where there is a clear opportunity., • Reviewing hotel performance and adjusting the portfolio to improve customer choice and commercial results., • Building relationships with hotel partners, accommodation providers and other suppliers., • Negotiating rates, promotions, availability and exclusive offers that support your destination plans., • Supporting campaigns and promotional activity through commercial planning and supplier offers., • Identifying opportunities to improve conversion, average booking value and destination profitability., • Using market and customer insight to support business cases for new destinations, products and growth opportunities., • Working with teams across Trading, Marketing, Digital, Yield, Customer and Operations to improve performance and customer outcomes., • Contributing to improvements in commercial processes, automation and ways of working., • Experience in travel, leisure, hospitality, e-commerce or another commercially focused sector., • Strong commercial awareness, with experience managing revenue, margin or sales performance., • Confidence using data to understand performance and identify clear actions., • Experience building and managing supplier or partner relationships., • Strong negotiation and influencing skills., • The ability to build effective relationships across different teams and priorities., • Clear communication and presentation skills., • The ability to prioritise multiple pieces of work and make informed decisions., • Destination, product or market management experience would be an advantage., • Knowledge of dynamic packaging, city products, digital trading or conversion optimisation would be useful., • Experience working with hotel suppliers, accommodation providers or distribution partners would be beneficial. In addition to your competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, 7% pension contribution, and private medical insurance. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs. You’ll have access to heavily discounted flights for yourself and your loved ones, annual holiday vouchers, and a generous annual leave entitlement. The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office. Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working. By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever. Make a difference with your next role. Make it easyJet holidays. Commercial - easyJet holidays #J-18808-Ljbffr

We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. Join easyJet as a Service Assurance Specialist – Connected Crew & Optimised Flying and play a critical role in keeping our airline moving with the unique opportunity to support the technology driving our pilots, cabin crew, and flight operations teams. In this role, you will ensure our core crew and flying services remain stable, resilient, and operationally ready, while participating in an out-of-hours on-call rota to manage critical operational incidents. The Mission The Connected Crew & Optimised Flying mission delivers a single, real-time crew information experience, evidence-based training, unified safety intelligence, and real-time fuel efficiency insights across easyJet’s network. You will sit within the Crew Device and Platform team, supporting operational service assurance and governance across all product groups. • Service Assurance & Governance: Support the execution of standardised ITIL/ITSM processes across crew, safety, and fuel optimisation systems., • Incident & Major Incident Management: Coordinate and elevate operational incidents to minimize disruption for crew and pilots. Note: This role operates on-call within a scheduled roster as an out-of-hours major incident manager., • Problem & Continuous Improvement: Investigate recurring operational issues to safeguard KPIs like On-Time Performance (OTP) and fuel burn reduction., • Service Transition & Readiness: Manage operational validation, support documentation, and knowledge transfer before new technology features go live., • Supplier & Stakeholder Management: Partner closely with Product Managers, Technical Specialists, and third-party vendors to resolve operational issues. What We Are Looking For Key Skills Required (Essential) • ITSM & ITIL: Strong understanding of IT service management, incident management, and operational support within live environments., • Supplier Coordination: Experience supporting third-party suppliers and multi-vendor operational integrations., • Operational Readiness: Track record of managing service transitions, operational testing, and documentation workflows., • Metrics & Observability: Experience tracking operational service health and reporting on KPIs like OTP, CPS, and CSAT., • Flexibility: Absolute willingness to participate in an out-of-hours on-call rota for critical incidents., • Aviation Tech: Experience supporting airline, aviation, or flight operations technologies., • Domain Knowledge: Familiarity with connected crew devices, data-driven training platforms, or fuel efficiency tooling. Required: Participation in an out-of-hours on-call rota for critical operational incidents Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK." What you’ll get in return: At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer: • 25 days holiday, pension scheme, life assurance, and a flexible benefits package., • Discounted staff travel scheme for friends and family, • Annual credit for discount on easyJet holidays, • ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, • Electric vehicle lease salary sacrifice scheme Location & Hours of Work We operate a hybrid working policy of 2 days a week spent with colleagues. We look forward to your application and the possibility of you flying high with our team! Reasonable Adjustments: At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . #J-18808-Ljbffr

Job Title: Technical Product Lead Contract Type: Permanent Location: Whitbread Court | Hybrid Working Salary: £60-65,000 + Bonus and Benefits Are you an experienced Product Owner or Product Lead who enjoys turning strategy into action and delivering technology that makes a real difference to guests and operational teams? At Whitbread, we’re looking for a Technical Product Lead to join our Hotels & Restaurants Technology team. You’ll take hands‑on product ownership across technology supporting our hotel operations and guest journeys, with a particular focus on areas such as self‑service kiosks, keys and access solutions, security and other operationally critical hotel technology. • Own and maintain prioritised product backlogs across assigned Hotels & Restaurants technology products., • Support the delivery and continuous improvement of technology including self‑service kiosks, key and access solutions and associated security technologies., • Translate product strategy and roadmap objectives into clear epics, features, user stories and delivery priorities., • Act as the day‑to‑day product lead across Engineering, QA & Release, Service, Operations and Delivery & Change teams., • Lead product refinement, planning, acceptance and review activities throughout the delivery lifecycle., • Work with the Technical Product Manager to shape roadmap priorities, sequencing, dependencies and trade‑offs., • Ensure access, security, resilience, service and operational requirements are considered from the outset when delivering guest and hotel technology., • Collaborate with other Product Leads and Tech Leads to manage dependencies between digital products, physical technology and wider hotel systems., • Partner with Operations and Business Change to ensure new technology is operationally ready, successfully rolled out and adopted by hotel teams., • Track product performance, adoption, usage and value following go‑live and use insight to drive continuous improvement., • Manage product risks, issues and dependencies, escalating where appropriate., • Work with third‑party technology suppliers and partners to ensure delivery meets agreed priorities and standards., • Experience working as a Product Lead, Product Owner, Business Analyst, Delivery Lead or similar within a technology or digital environment., • Experience working with kiosks, self‑service technology, keys, physical/digital access solutions, security technology or similar customer‑facing operational systems., • A good understanding of access control, security, authentication and the operational considerations associated with guest‑facing technology., • Experience delivering technology into live, operationally critical environments, where reliability, resilience, security and usability are essential., • Strong experience managing and prioritising product backlogs and translating business outcomes into actionable delivery requirements., • Experience breaking roadmap objectives into epics, features, stories and acceptance criteria., • Experience working closely with Engineering, QA, Release, Service and Change teams., • Strong stakeholder management skills with the confidence to challenge, influence and align different teams and priorities., • The ability to balance customer value, operational impact, security, risk, cost and technical complexity when making product decisions., • Strong planning, organisational and problem‑solving skills, with the ability to manage multiple priorities and dependencies., • A data‑led approach, using product performance, adoption and user insight to inform decisions and improvements., • Experience within hotels, hospitality, restaurants, retail, travel or another multi‑site customer‑facing environment., • Experience delivering kiosk, key/access, security or other technology that combines physical hardware with digital platforms and services., • Experience supporting large‑scale technology transformation or multi‑year product roadmaps., • Experience working across complex environments with multiple platforms, integrations and operational dependencies., • Experience working with third‑party technology suppliers, hardware providers, partners or system integrators. If you’re a hands‑on product professional who understands the challenges of delivering secure, reliable guest‑facing technology into live operational environments, and you’re passionate about improving experiences through products such as kiosks, keys and access solutions, we’d love to hear from you. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represent‑ed groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this. Job ref: 217415-4492 Advertised: 06 Oct 2026 #J-18808-Ljbffr

London Luton Airport Operations Ltd collects your personal information when you submit your application. For more information visit: London Luton Airport Staff Travel Information. Drive technical architecture across the product pipeline - from real-time data processing and predictive analytics throu

Luton | Full-time | Hybrid We support hybrid working, and you’ll spend 60% of your time each month in the office. You're a hands-on software engineer with strong expertise in .NET, Java and AWS who enjoys solving complex problems while helping others do their best work. You combine deep technical knowledge with practical leadership, guiding engineers through delivery challenges while remaining close to the code. If you enjoy building scalable cloud-based solutions, shaping technical decisions and creating an environment where teams can thrive, this role gives you the opportunity to make a significant impact across easyJet's technology organisation As Lead Software Engineer, you'll provide technical leadership within a squad while remaining a highly active contributor to software delivery. This is primarily a senior engineering role where you'll spend most of your time designing, building and operating production software while helping guide a small team of engineers. You'll lead technical delivery, make squad-level architecture and engineering decisions, and work closely with your Engineering Manager and Product Owner to ensure technical solutions align with business priorities. You'll also support the development of up to four engineers, helping them grow while maintaining high standards of engineering quality and delivery. "The best person for this role will be someone who loves writing software and solving problems but also enjoys helping other engineers succeed. You'll lead through technical expertise, practical coaching and a commitment to delivering high-quality solutions that make a real difference." Engineering at easyJet is organised around Missions and Squads, bringing technology teams closer to the parts of the business they support. You'll work with Engineering Leads, Senior Engineers, Product teams and Mission leadership to ensure squads remain healthy, effective and focused on delivering value. It's a role for someone who enjoys coaching leaders, building strong relationships and driving continuous improvement. You'll work closely with other Engineering Managers to share best practices, align standards and strengthen engineering culture across the organisation. You'll design, build, test and operate software in a genuinely hands-on role, spending the majority of your time contributing directly to production systems. You'll lead the squad's technical delivery, helping break down complex problems, align engineers on the right approach and maintain momentum through to successful delivery. You'll coach and support up to four engineers, providing guidance, feedback and day-to-day technical leadership while partnering with your Engineering Manager on development and performance conversations. You'll also: Set and uphold engineering standards through code reviews, testing and operational ownership. Improve engineering practices across CI/CD, automated testing, observability and production operations. Encourage continuous learning, experimentation and technical improvement across the squad. Explore and embed AI-assisted engineering tools to improve productivity and software delivery. Work closely with Product Owners and stakeholders to deliver practical solutions to business challenges. You'll bring strong software engineering experience and a track record of building, shipping and operating production systems. You'll have experience leading technical work while remaining hands-on, with the ability to influence technical direction through credibility, collaboration and expertise. You'll be comfortable mentoring and supporting other engineers, helping them grow while maintaining high standards across delivery and engineering quality. You'll also bring: Strong Java engineering experience within modern software delivery environments. Experience designing, building and operating cloud-native solutions on AWS. Experience with microservices architecture, APIs and distributed systems. Strong software engineering fundamentals and experience working within modern development environments. Experience with CI/CD pipelines, automated testing and production support. Broad technical knowledge across multiple technologies, languages or frameworks, alongside deeper expertise in at least one area e.g .NET, Spring & React. Experience coaching, mentoring or supporting engineers. Experienced & opinionated in AI-assisted engineering tools such as Claude Code, Codex or similar technologies. Strong communication and stakeholder management skills. Desirable experience includes working within regulated or operationally complex environments, particularly airlines, airports or other high-availability industries, as well as experience with Kubernetes, Docker and AWS serverless technologies. • Competitive base salary + up to 20% bonus, • Private medical insurance, • 25 days holiday + bank holidays, • Annual credit towards an easyJet holiday, • Excellent staff travel benefits, • Flexible benefits package including share schemes Different perspectives help us create better products, solve complex problems and build stronger engineering teams. We welcome people from all backgrounds who enjoy collaborating with others, challenging thinking and helping create technology that serves millions of customers across Europe. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. #J-18808-Ljbffr

AWS DevOps Engineer to support the delivery of large -scale digital services within a complex cloud environment. You will be responsible for building, maintaining, and optimising AWS infrastructure, deployment pipelines, and cloud operations across multiple environments. The role will involve working closely with multidisciplinary teams, including software developers, architects, testers, and delivery teams, to deliver secure, scalable, and resilient solutions. The successful candidate will have strong experience across AWS services, CI/CD pipelines, infrastructure automation, and modern application architectures comprising React front -end applications, microservices, serverless functions, and event -driven integrations. • Support the setup, configuration, and management of multiple AWS environments across development, test, staging, and production., • Build, maintain, and optimise CI/CD pipelines using Git -based tooling., • Manage AWS infrastructure supporting a mix of React front -end applications, microservices, AWS Lambda functions, and Kafka event integrations., • Support integrations involving ETL processes and Robotic Process Automation (RPA) solutions., • Implement and manage secure networking patterns, including AWS Transit Gateway and PrivateLink where required., • Support the deployment and management of Kong Enterprise API Gateway., • Administer Multi -Factor Authentication (MFA) and AWS Identity and Access Management (IAM) roles and permissions for development teams., • Ensure AWS resources are correctly tagged and managed in accordance with FinOps standards and governance requirements., • Monitor system performance, availability, and reliability across environments., • Collaborate with engineering teams to improve automation, deployment efficiency, and operational excellence., • Troubleshoot infrastructure and deployment issues across cloud environments., • Contribute to cloud security best practices and continuous improvement initiatives., • Support the delivery of highly accessible digital services, ensuring front -end solutions align with WCAG 2.2 AAA accessibility standards., • Strong experience designing, deploying, and supporting AWS cloud infrastructure., • Experience managing multiple environments within AWS., • Strong knowledge of CI/CD pipelines and Git -based workflows., • Experience supporting modern application architectures, including: React front -end applications Microservices AWS Lambda functions Event -driven architectures using Kafka, • Experience with Infrastructure as Code (Terraform, CloudFormation, or equivalent)., • Strong understanding of AWS networking concepts, including Transit Gateway and PrivateLink., • Experience administering IAM, MFA, and security controls., • Knowledge of API management platforms such as Kong Enterprise., • Experience implementing cloud governance and FinOps practices, including resource tagging standards., • Strong troubleshooting and problem -solving skills., • Experience working within Agile delivery teams., • Experience supporting ETL pipelines and data integration solutions., • Exposure to Robotic Process Automation (RPA) platforms., • Experience delivering services within UK Government or highly regulated environments., • Familiarity with accessibility standards, particularly WCAG 2.2., • Knowledge of monitoring and observability tools such as CloudWatch, Grafana, or Prometheus., • Opportunity to work on impactful digital transformation programmes., • Collaborative and supportive working environment., • Exposure to modern cloud technologies and large -scale platforms., • Continuous learning and professional development opportunities., • Flexible working arrangements. At Scrumconnect, we are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from individuals of all backgrounds, experiences, and perspectives and are dedicated to fostering a diverse workforce that reflects the communities we serve. We are an equal opportunities employer and actively encourage applications from underrepresented groups. Reasonable adjustments are available throughout the recruitment process to support candidates who may require them. Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative, user -centred technology solutions across the public and private sectors. We specialise in helping organisations build scalable, secure, and accessible digital services by combining agile delivery, engineering excellence, and collaborative ways of working. Our multidisciplinary teams work across cloud engineering, software development, user -centred design, data, and DevOps to create impactful digital products that improve outcomes for millions of users. We foster a culture of continuous learning, innovation, and inclusion, empowering our people to deliver meaningful change while growing their careers in a supportive environment. AWS DevOps Engineer Location: UK (Remote with occasional travel as required) Employment Type: Permanent / Contract Security Clearance: SC Clearance Required (or eligibility to obtain SC Clearance) Role Overview Scrumconnect is seeking an experienced #J-18808-Ljbffr

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so that people can exercise their get-up-and-go. With almost 300 aircraft flying over 1,000 routes to more than 32 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Set to fly more than 90 million passengers this year, we employ over 10,000 people. Its big-scale stuff and we’re still growing. Over the last 30 years, easyJet has disrupted the travel industry, changing the way people fly across the UK and Europe. Today, with a fleet of over 300 aircraft and 85 million annual passengers, we are still innovating. What sets us apart is our "Orange Spirit"—our passion, forward-thinking mindset, and sense of fun. The Tech & Data organisation manages and is accountable for the rapid delivery of trustworthy, scalable, and efficient technology services required to support easyJet’s operational environment and future growth ambitions. The Airport & Ground Experience mission is responsible for enabling connected, resilient, and efficient airport operations across easyJet’s airport ecosystem, supporting operational teams, ground handlers, airport partners, and frontline operational services across the network. The mission consists of four core Product Groups: Airport Management Departure & Compliance Baggage Operations The Service Assurance Specialist operates within the Airport Operations Delivery team and supports operational service assurance, operational governance, operational readiness, and service integration activities across all four Product Groups. This role is chapter-aligned into the Service Integration Lead within I&O and works closely with Product Managers, Technical Specialists, Operational Support Analysts, suppliers, airport stakeholders, and operational partners to support the operational stability, resilience, and continuous improvement of airport operational technologies and services. Day-to-day operational demand and priorities align through the Ops Support Manager within the Airport Operations Delivery team. The Service Assurance Specialist is responsible for supporting the effective execution of service assurance, operational governance, and service integration processes across the Airport & Ground Experience mission. The role ensures operational services remain stable, resilient, supportable, and operationally ready across airport operational environments, supporting operational continuity, supplier coordination, service performance, and continuous improvement across airport operational technologies and services. • Support operational service assurance activities across airport operational technologies, products, suppliers, and operational environments., • Support execution of standardised IT service management (ITSM) processes and operational governance activities across the Airport & Ground Experience mission., • Ensure operational support processes, governance standards, and service assurance activities are consistently applied across operational services and suppliers., • Support the management, coordination, and escalation of operational incidents affecting airport operational services and technologies., • Assist with coordination and facilitation of major operational incidents, minimising disruption to airport operations and operational users., • Support operational communications, incident tracking, and stakeholder coordination during operational incidents and service disruption events., • Support identification and investigation of recurring operational issues, trends, and root causes impacting operational services., • Contribute to operational stability, resilience, and continuous improvement initiatives across airport operational technologies and services., • Support operational reviews and improvement actions to reduce recurring incidents and operational disruption., • Support operational readiness activities for new operational services, deployments, integrations, and technology changes., • Ensure operational support documentation, support processes, testing activities, operational handovers, and knowledge materials are completed before operational go-live., • Support governance and coordination of operational changes impacting airport operational technologies and services., • Ensure operational changes are planned, communicated, and implemented with minimal operational disruption., • Support operational coordination activities across product teams, suppliers, handlers, airports, and operational stakeholders., • Support operational resilience, disaster recovery, and operational continuity planning activities across airport operational services., • Support validation and testing of operational recovery processes and continuity arrangements., • Contribute to operational risk identification, mitigation, and service resilience activities., • Support maintenance of operational support documentation, service catalogues, operational knowledge repositories, and service mapping activities., • Support configuration management and visibility of operational service dependencies and integrations., • Ensure operational knowledge and service information remains accessible, accurate, and maintained across operational support teams., • Support operational monitoring, observability, operational reporting, and service health visibility activities., • Assist with operational data quality, operational reporting, and service performance analysis activities., • Support operational governance reporting and service performance tracking across airport operational services., • Work collaboratively with Product Managers, Technical Specialists, Operational Support Analysts, suppliers, airport stakeholders, and operational partners. Major Incident Management: This role additionally operates on-call within scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work • Strong understanding of operational support, service assurance, incident management, and service management processes within complex operational environments., • Experience supporting operational technology services and supplier-managed services within live operational environments., • Understanding of airport and ground operations processes, operational environments, and airport operational technologies., • Understanding and experience in IT service management (ITSM) and ITIL processes., • Experience supporting third-party suppliers, operational integrations, and operational service governance., • Understanding of operational integrations, operational data flows, operational dependencies, and operational service interoperability., • Experience supporting operational testing, validation, operational readiness, and service transition activities., • Planning and coordination skills across operational, product, and platform teams., • Experience supporting operational monitoring, observability, reporting, and operational service health management., • Experience supporting aviation, airport, or airline operational technologies., • Understanding of airport operational ecosystems including passenger processing, baggage operations, operational identity, connectivity, and operational resilience., • Experience working within supplier-led or multi-supplier operational environments., • Familiarity with operational observability, monitoring, or service reporting platforms., • Experience supporting operational change, transformation, or product-led delivery environments., • Understanding of operational service integrations and operational technology dependencies across airport environments. “Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.” We operate a hybrid working policy of 2 days a week spent with colleagues. • Up to 20% bonus, • 25 days holiday, • BAYE, SAYE & Performance share schemes, • Life Insurance, • Work Away Scheme, • Flexible benefits package, • Excellent staff travel benefits We operate a hybrid working policy of 40% of the month spent with colleagues. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation #J-18808-Ljbffr

Job Description - Platform Lead – Demand & Capability (17457) Job Description Platform Lead – Demand & Capability ( 17457 ) Description At easyJet, we are transforming Airline Operations through modern product-led technology, operational excellence, automation, data, and AI-enabled capabilities. The Airline Operations Platform is the single point of contact for the applications and data keeping our network flying—owning critical crew, flight planning, network control, and engineering systems (including AIMS, TOPS, LIDO, and AMOS). We are looking for a Platform Lead – Demand & Capability to join our leadership team. In this pivotal role, you will be accountable for end-to-end workload and demand management across this critical operations estate. You will protect engineering capacity, build deep application expertise that eliminates single points of failure, and lead the rigid impact assessments that make change safe to land. As a core member of our leadership team, you will move our function from firefighting to proactive prevention. Your key responsibilities will include: • Demand Authority: Enforce front-door discipline by owning the single demand register. You will run the end-to-end demand rhythm (triage, sizing, and prioritization boards) so that incoming requests are visible and sequenced rather than ad-hoc., • Capacity Protection: Defend agreed capacity models—ensuring dedicated space is fiercely protected for automation, monitoring, and problem elimination., • SME Knowledge & Capability: Own the depth, currency, and availability of SME application knowledge across the estate. You will actively track and eliminate single points of failure through intentional cross-skilling and documentation., • Impact Assessment: Lead end-to-end impact assessments across interconnected applications and value chains (schedule, crew, flight planning, maintenance) so operational consequences are fully understood before any change is committed., • Team Leadership: Line manage, coach, and develop a high-performing squad consisting of two Delivery Managers and five Technical Specialists, while steering the team from directive management to empowered ownership., • Platform-as-a-Product: Champion Product and Platform ways of working, treating our internal missions as customers with published interfaces and a clear route in You are a calm, credible leader who thrives in high-consequence, 24x7 operational environments. You excel at making workload visible—even when the picture is uncomfortable—and you are straight about what can and cannot be done. • Demand & Capacity Mastery: Extensive experience managing intake, triage, prioritisation, and capacity allocation under pressure in complex tech environments., • People Leadership: Proven track record of line managing delivery managers and deep technical specialists, as well as influencing across matrix and dotted-line relationships., • Change Governance: Strong background in impact assessment across interdependent, business-critical systems with the authority to say when a change is not safe to land., • Modern Ways of Working: Deep understanding of Agile, Lean, backlog management, sprint-based commitment models, and platform-as-a-product thinking., • Root-Cause Discipline: A strong bias toward permanent fixes and preventing repeated short-term restoration., • Tech Tooling: Proficiency with Jira, Azure DevOps, Confluence, and ITSM tooling., • Experience in aviation, airline operations, airport logistics, or transport environments., • Knowledge of core systems of record (e.g., AIMS, AMOS) and modern integration patterns (APIs, event-driven architecture)., • A grounding in Service Management (ITIL), particularly around problem management and service transition., • Experience managing contractor-to-permanent transitions and formalising informal support models., • The opportunity to drive a massive tech transformation at one of Europe’s leading low-cost airlines., • A hybrid, collaborative work environment based out of our Luton office., • A culture focused on innovation, data-driven decisions, and people development. “Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.” At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer: • 25 days holiday, pension scheme, life assurance, and a flexible benefits package., • Discounted staff travel scheme for friends and family, • Annual credit for discount on easyJet holidays, • ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, • Electric vehicle lease salary sacrifice scheme We operate a hybrid working policy of 2 days a week spent with colleagues. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . Over the last 30 years, easyJet has revolutionised European travel. With a fleet of over 300 aircraft flying 85 million+ passengers annually across 1,000 routes, we make travel easy and affordable. But what truly sets us apart is our generation easyJet culture—fuelled by forward-thinking, high-performing people who have a real sense of fun. #J-18808-Ljbffr

We are easyJet - a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. The Tech & Data organisation manages and is accountable for the rapid delivery of trustworthy, scalable, and efficient technology services required to support easyJet's operational environment and future growth ambitions. The Airport & Ground Experience mission is responsible for enabling connected, resilient, and efficient airport operations across easyJet's airport ecosystem, supporting operational teams, ground handlers, airport partners, and frontline operational services across the network. • Airport Management, • Departure & Compliance, • Enable Ground Crew, • Baggage Operations The Service Assurance Specialist operates within the Airport Operations Delivery team and supports operational service assurance, operational governance, operational readiness, and service integration activities across all four Product Groups. This role is chapter-aligned into the Service Integration Lead within I&O and works closely with Product Managers, Technical Specialists, Operational Support Analysts, suppliers, airport stakeholders, and operational partners to support the operational stability, resilience, and continuous improvement of airport operational technologies and services. Day-to-day operational demand and priorities align through the Ops Support Manager within the Airport Operations Delivery team. The Service Assurance Specialist is responsible for supporting the effective execution of service assurance, operational governance, and service integration processes across the Airport & Ground Experience mission. The role ensures operational services remain stable, resilient, supportable, and operationally ready across airport operational environments, supporting operational continuity, supplier coordination, service performance, and continuous improvement across airport operational technologies and services. • Support operational service assurance activities across airport operational technologies, products, suppliers, and operational environments., • Support execution of standardised IT service management (ITSM) processes and operational governance activities across the Airport & Ground Experience mission., • Ensure operational support processes, governance standards, and service assurance activities are consistently applied across operational services and suppliers., • Support the management, coordination, and escalation of operational incidents affecting airport operational services and technologies., • Assist with coordination and facilitation of major operational incidents, minimising disruption to airport operations and operational users., • Support operational communications, incident tracking, and stakeholder coordination during operational incidents and service disruption events., • Major Incident Management: This role additionally operates on-call within scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work., • Support identification and investigation of recurring operational issues, trends, and root causes impacting operational services., • Contribute to operational stability, resilience, and continuous improvement initiatives across airport operational technologies and services., • Support operational reviews and improvement actions to reduce recurring incidents and operational disruption., • Support operational readiness activities for new operational services, deployments, integrations, and technology changes., • Ensure operational support documentation, support processes, testing activities, operational handovers, and knowledge materials are completed before operational go‑live., • Support operational validation and transition activities across airport operational environments., • Support governance and coordination of operational changes impacting airport operational technologies and services., • Ensure operational changes are planned, communicated, and implemented with minimal operational disruption., • Support operational coordination activities across product teams, suppliers, handlers, airports, and operational stakeholders., • Support operational resilience, disaster recovery, and operational continuity planning activities across airport operational services., • Support validation and testing of operational recovery processes and continuity arrangements., • Contribute to operational risk identification, mitigation, and service resilience activities., • Support maintenance of operational support documentation, service catalogues, operational knowledge repositories, and service mapping activities., • Support configuration management and visibility of operational service dependencies and integrations., • Ensure operational knowledge and service information remains accessible, accurate, and maintained across operational support teams., • Support operational monitoring, observability, operational reporting, and service health visibility activities., • Assist with operational data quality, operational reporting, and service performance analysis activities., • Support operational governance reporting and service performance tracking across airport operational services., • Work collaboratively with Product Managers, Technical Specialists, Operational Support Analysts, suppliers, airport stakeholders, and operational partners., • Support coordination of operational supplier activities, operational governance, and operational issue resolution., • Build strong collaborative relationships across operational, supplier, and technology teams., • Collaborate closely with the Service Integration Lead and associated Communities of Practice within I&O., • Support operational process standardisation, governance consistency, and service assurance maturity initiatives across operational environments., • Contribute to operational process improvements and service integration best practices across the Airport & Ground Experience mission., • Strong understanding of operational support, service assurance, incident management, and service management processes within complex operational environments., • Experience supporting operational technology services and supplier‑managed services within live operational environments., • Understanding of airport and ground operations processes, operational environments, and airport operational technologies., • Understanding and experience in IT service management (ITSM) and ITIL processes., • Experience supporting third‑party suppliers, operational integrations, and operational service governance., • Understanding of operational integrations, operational data flows, operational dependencies, and operational service interoperability., • Experience supporting operational testing, validation, operational readiness, and service transition activities., • Strong stakeholder management and communication skills across operational, supplier, and technical teams., • Planning and coordination skills across operational, product, and platform teams., • Experience supporting operational monitoring, observability, reporting, and operational service health management., • Strong analytical, operational troubleshooting, and continuous improvement skills., • Effective influencing and collaboration skills within complex operational environments where delivery depends on multiple stakeholders and suppliers., • Experience supporting aviation, airport, or airline operational technologies., • Understanding of airport operational ecosystems including passenger processing, baggage operations, operational identity, connectivity, and operational resilience., • Experience working within supplier‑led or multi‑supplier operational environments., • Familiarity with operational observability, monitoring, or service reporting platforms., • Experience supporting operational change, transformation, or product‑led delivery environments., • Understanding of operational service integrations and operational technology dependencies across airport environments. Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK. You will be at the heart of our mission to deliver seamless digital experiences for millions of passengers. This role offers the opportunity to champion service maturity, influence tech evolution, and grow your career within a fast‑paced, household‑name airline #J-18808-Ljbffr

You'll design and continuously evolve the full airline product and customer journey across booking, pre-travel, airport, inflight and post-travel-navigating high operational and regulatory complexity with a focus on the customer and commercial value. You will translate commercial, operational and customer strategies into an integrated product lifecycle management that works across multiple markets, routes and fleets for flight only customers as well as package customers coordinated by the marketplace. You will orchestrate customer communications for the airline across all phases of travel, ensuring clarity, consistency and commercial effectiveness. Define and steer CX performance through robust KPIs, linking customer outcomes directly to revenue, cost and operational delivery. Lead cross-functional governance across airline operations, commercial, digital and CX teams to manage trade-offs and drive aligned decision-making at scale. You have proven experience in CX design, service design or product strategy within complex, operational environments (ideally airline or travel) You have proven ability to operate across complex, multiple markets, stakeholders and systems, balancing customer, regulatory and operational constraints You possess strategic systems thinking, with the ability to define and manage large-scale customer journeys ensuring coherence across multiple touchpoints You bring a strong commercial acumen and know how CX decisions impact revenue, cost and customer value. You have excellent stakeholder leadership skills and are able to influence across a highly matrixed airline organisation and drive change at scale • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more., • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment., • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions., • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams, • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation., At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply). #J-18808-Ljbffr

Job Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support of delivering Digital Solution services across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following key areas; Performance Management • Report on the consolidated budget allocated to Tech Ops, • Maintain a consolidated Risk Register for Tech Ops, • Manage and report on capacity, consolidated for all Service Providers, • Manage and report on service availability for all Service Providers, • Manage and report on Service Request SLAs fulfilled by internal and external Service Providers., • Manage CMDB accuracy, collaborating with CMDB stakeholders / contributors, • Manage service change to minimise risk and impact to the business Additionally; • Responsible for quality information output from 3rd Party Service desk, • Identify & promote service improvement opportunities, • Contribute to risk management, including risk identification and mitigation, • Provide complex professional guidance to the business and wider Digital Solution functions on all aspects relating to Service Operations., • Support operation of common governance model for Tech Ops Key Accountabilities: • Guarantee tight deadlines will be met by planning and prioritising work efficiently, • Monitor service delivery for all Digital Solution services to ensure achievement of expected service levels, such as availability, • Report on the consolidated Tech Ops cost base, • Report on consolidated risk position across Tech Ops, • Ensure “just enough” reporting/dashboarding setting standard format for use across Tech Ops, • Use expert knowledge to identify risks and identify continuous improvement opportunities, • Ensure control of services to ensure efficient use across the Digital Solutions estate, • Ensure Service Operations compliance with governance controls, • Support the IBP process, • Support BCP testing and exercises, • Provide support to Service Performance Leads as directed., • Deputise for Service Performance Lead as required Core Skills: • Broad technical knowledge and understanding of services supported within scope of Service Operations., • Clear understanding of business functions and the impact of DS services and Service Operations to these functions., • Experience of creating and implementing process and guidance, • Ability to engage and influence stakeholders., • Ability to manage internal and external issues to deliver the business outcomes, • Incident, Problem & Change Management, • ITIL Foundation, • Experience making effective decisions through the analysis of information and executing them., • The capability to lead, mentor and develop others., • Actively applies skills to influence across the wider business, • Experience of managing external contracts and stakeholders This role can be based in any of the Leonardo UK offices and our Custom Working approach allows a balance between home and office working. To be effective in this role, an in-office presence of 1-2 days each week is to be expected as well as occasional travel to the other UK sites. Security Clearance You must be eligible for full security clearance. For more information and guidance please visit: government/publications/united-kingdom-security-vetting-clearance-levels Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. • Flexible Working: Flexible hours with hybrid working options. For part-time opportunities, please talk to us, • Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance), • Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year, • Pension: Award winning pension scheme (up to 15% employer contribution), • Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity), • Lifestyle: Discounted Gym membership, Cycle to work scheme, • Training: Free access to more than 4000 online courses via Coursera and Linkedin Learning, • Referral Incentive: You can earn a reward for successfully referring a friend or family member, • Bonus: Scheme in place for all employees at management level and below For a full list of our company benefits please visit our website here. Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 8,000 are based at 8 sites throughout the UK. At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. This is a great opportunity to bring your talents and form an integral part of Leonardo’s future. We can help you develop your skills and offer great opportunities to develop and grow, so why not join us. Primary Location: GB - Basildon Additional Locations: GB - Edinburgh, GB - Luton - Cap. Green 300 Contract Type: Hybrid Working: Hybrid #J-18808-Ljbffr

Job Description - Delivery Manager – Connected Crew & Optimised Flying Mission (17444) Job Description Delivery Manager – Connected Crew & Optimised Flying Mission ( 17444 ) Description We are easyJet – a FTSE-250 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. At easyJet, we are on a mission to transform our airline operations into a world class, digitally optimised operation, using new and emerging technologies. Product and its ways of working is new to Airline Operations at easyJet, and we are looking for people who can help us mature our capability as we journey through the skies together! As Delivery Manager in the Connected Crew & Optimised Flying Mission, you'll own the maturity of delivery within one of our product groups — running the operating rhythm of its product teams and lifting them from project‑shaped delivery to a genuine product way of working. Connected Crew & Optimised Flying brings together four product groups — Connected Crew, Safety, Crew Training, and Flight & Fuel Optimisation — to create a unified mission focused on improving operational efficiency, safety, crew effectiveness, and sustainability. You’ll work within the system of delivery designed at Mission level by the Delivery Lead, reporting to them, and be accountable for making it real in your product group — adapting it to the specific shape, risks and stakeholders of that group. Our product groups connect crew, safety, training and flight optimisation to create a more integrated, data‑driven operation. The focus is on getting the right information to the right people at the right time, anticipating risk earlier, continuously improving crew capability, and optimising every flight, ultimately improving safety, operational performance, crew experience, cost and emissions. Your work directly enables your product group's outcome — whether that's consistent, confident crew decision‑making, proactive safety intelligence, a unified data‑driven training experience, or flights operated as close to optimal as possible. • Improve and mature delivery predictability within the assigned product group, building strong relationships with the Product Managers, Tech Specialists and Software Engineers in your group., • Operate, adapt and continuously improve the Mission's system of delivery within your product group, enabling teams to optimise idea‑to‑value flow. This is a hands‑on delivery role, not an agile coaching role., • Raise the delivery maturity of the product teams in your group against a clear baseline, with a plan and visible progress against it., • Surface and remove impediments within your group, and escalated systemic blockers to the Delivery Lead where they need Mission‑level intervention., • Build and hold a single, credible delivery plan for your product group, spanning internal teams, vendor delivery and cross‑team dependencies., • Represent your product group's delivery status, risks and dependencies accurately and consistently to the Delivery Lead and wider Mission ., • Own and maintain the delivery plan for your product group, integrating internal, vendor and third‑party workstreams into a single, credible view., • Track and report delivery maturity against the Mission baseline, with a clear improvement plan and visible progress., • Bring release discipline to your group: sequencing, test and parallel‑run cadence, migration planning and go‑live readiness, tailored to the risk profile of your product group., • Manage day‑to‑day vendor delivery relationships where relevant, holding third parties to the same plan and standards as internal teams., • Capture, validate and resolve delivery impediments within your group; escalated systemic or cross‑group blockers to the Delivery Lead with clear context and recommended action., • Act as the primary point of contact for delivery status, risks and dependencies for your product group, including feeding into Quarterly Business Reviews and Monthly Product Syncs., • Protect live operational windows and safety‑adjacent constraints when planning releases, where applicable to your product group., • Maintain compliance with organisational delivery standards and tooling conventions set at Mission level., • Contribute delivery data and insight to the Mission's flow metrics and reporting mechanisms., • Build trusted, day‑to‑day relationships with Product Managers, Tech Specialists, Software Engineers and, where relevant, operational and regulatory stakeholders (e.g. Safety, Flight Operations or Crew Training teams)., • Hands‑on delivery management – proven track record running delivery in a live, complex technical environment, not purely a facilitation or coaching background., • Release and migration planning – experience sequencing phased delivery, test cadences and parallel‑run/cutover planning across multiple stakeholders or sites., • Vendor management – experience holding third‑party delivery partners to a shared plan and standard alongside internal teams., • Risk and safety awareness – comfortable operating in, or quickly learning, a safety‑adjacent or operationally critical environment where delivery must respect live operational constraints., • Impediment removal – proactively identifies and resolves impediments, escalating systemic issues with clear, well‑evidenced context., • Metrics and reporting – able to track delivery maturity against a baseline and report progress clearly to senior stakeholders., • Stakeholder management – confident building relationships with Product Managers, Tech Specialists, Software Engineers, vendors, and relevant operational or regulatory stakeholders (e.g. Safety, Flight Operations, Crew Training)., • Tools – experience with Jira, Confluence, DevOps or equivalent delivery and planning tooling. “Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.” You will be at the heart of our mission to deliver seamless digital experiences for millions of passengers. This role offers the opportunity to champion service maturity, influence tech evolution, and grow your career within a fast‑paced, household‑name airline. “Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.” At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. • Competitive base salary, • 25 days holiday, pension scheme, life assurance, and a flexible benefits package., • Discounted staff travel scheme for friends and family, • Annual credit for discount on easyJet holidays, • ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, • Electric vehicle lease salary sacrifice scheme We look forward to your application and the possibility of you flying high with our team! We operate a hybrid working policy of 40%-60% of the month spent with colleagues. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation #J-18808-Ljbffr

Strategy Manager, Customer Value Luton | Full-time | Hybrid 20% bonus 7% pension Staff travel benefits We support hybrid working. You turn big, ambiguous customer questions into clear growth strategies that people can act on. You’re curious, commercially minded and comfortable joining the dots between what customers say, what they do and what the data tells us. If you enjoy shaping evidence into confident decisions, this is an opportunity to influence some of easyJet’s most important customer propositions. As Strategy Manager, Customer Value, you’ll tackle major product questions across areas such as seating, bags, premium products, and propositions for specific customer groups. You’ll frame the challenge, bring together evidence from across the business and create a clear strategy, roadmap and business case. Your work will balance customer value, commercial opportunity and the wider impact on the business. You’ll give digital product and customer marketing teams the direction they need to build and deliver with confidence. “This role is for someone who loves getting underneath a complex question and finding the clearest path forward. You’ll bring together insight, data and commercial thinking, then turn it into a strategy that teams can genuinely use.” Head of Customer Value, easyJet You’ll work closely with colleagues across Commercial, Customer Experience, Operations, Insight, Measurement and Analytics. It’s a highly collaborative environment where constructive challenge is welcomed and clear thinking helps different teams align around the right customer and business outcomes. At easyJet, our Orange Spirit means being bold, welcoming and always real. You’ll have the space to ask difficult questions, test assumptions and help teams move from ideas to well‑evidenced choices. Customer & Marketing United Kingdom-London-London Luton Airport Customer & Marketing Full-time 10/11/2026, 11:59:00 PM #J-18808-Ljbffr

Luton Borough Council is seeking a Travel Operations Manager to lead the Passenger Transport Service, ensuring safe, reliable, and accessible transport for eligible residents.

Job Description - Platform Lead – Data Availability, API & Integration (17454) Job Description Platform Lead – Data Availability, API & Integration ( 17454 ) Description At easyJet, we are transforming Airline Operations through modern product-led technology, operational excellence, automation, data, and AI-enabled capabilities. The Airline Operations Platform serves as the single point of contact for the applications and source data keeping our network flying—owning critical crew, flight planning, network control, and engineering systems like AIMS, TOPS, LIDO, and AMOS. We are seeking a visionary Platform Lead – Data Availability, API & Integration to join our platform leadership team. In this critical role, you will own the integration strategy and data availability capability end to end. You will lead a high-performing team of Platform Engineers and Integration Specialists to deliver the APIs, event streams, operational data stores, and feeds that safely connect vendor systems with our internal products and missions. Your non-negotiable principle: systems of record stay protected with their vendors, and our internal engineering teams consume platform-mediated interfaces—never direct connections. Key Responsibilities As the capability owner, you will treat the interface estate as a product—ensuring it is documented, discoverable, versioned, and self-service for mission engineers. Your core focus areas will include: Integration Strategy & Adoption: Develop, maintain, and publish the integration strategy in tight alignment with our architecture community. Translate this strategy into practical, adopted patterns, reference implementations, and templates that engineers can readily follow. • Capability & Product Delivery: Lead the roadmap and backlog for all APIs, event streaming, operational data stores, and feeds. Drive a strict "reuse-first" mindset to scale capabilities across multiple missions while reducing bespoke point-to-point interfaces., • Source Data Availability: Ensure the absolute availability, timeliness, and integrity of operational data. Maintain the boundaries of production and API delivery while partnering smoothly with Enterprise Data on overarching governance., • Operational Health & Resilience: Own the uptime, performance, and latency of the interface estate. Set non-functional standards for timeouts, retries, and dead-letter handling, while building deep observability into the system to catch defects before the operation feels them., • Engineering Leadership: Line manage, coach, and scale a technical bench of Platform Engineers and Integration Specialists. Actively eliminate single points of failure, foster a culture that finishes the "unglamorous parts" (monitoring, logging, error handling), and support contractor-to-permanent transitions., • Vendor Collaboration: Own the technical relationships with key vendors regarding endpoint constraints, rate limits, and API maturity. Ground your discussions in clear technical data to influence vendor roadmaps in favour of our architectural needs. Requirements of the Role Who You Are You are a strong, technically grounded leader who balances architectural health and long-term tech debt with the commercial realities of operating a high-volume, low-cost airline. You have the credibility to hold a technical position under pressure and the operational discipline required for a 24x7 mission-critical environment. Required Skills & Experience: • Enterprise Integration Mastery: Proven experience owning an API/integration capability, defining strategy, and driving pattern adoption across distributed engineering teams., • Deep Technical Expertise: Strong background in API design/management, event-driven architecture, message brokers, and operational data store concepts., • System Boundary Governance: Experience creating mediated interfaces to abstract vendor-managed systems, including strict control over write-backs and separating read paths from commits., • Modern Engineering Practices: Direct exposure to cloud platform services (ideally Azure), automated testing, CI/CD, and Infrastructure as Code (IaC)., • Operational & Resilience Rigour: Proven success building and supporting interfaces for a live 24x7 environment, including error-handling standards, disaster recovery testing, and on-call rotations., • People & Matrix Leadership: Strong experience line-managing engineers, prioritizing a backlog against competing timelines, and working collaboratively within an architecture community., • Background in aviation, airline operations, or complex transport logistics environments., • Familiarity with industry-relevant platforms (AIMS, TOPS, LIDO, AMOS) or integrating aviation data feeds (weather, air traffic control)., • Experience establishing an API-first or platform-as-a-product ecosystem featuring published catalogues and self-service onboarding., • Formal architecture training or certification, alongside a grounding in ITIL frameworks. What We Offer • A high-impact role driving a core pillar of tech transformation at one of Europe’s leading airlines., • A hybrid, highly collaborative engineering culture based out of our Luton office., • A management team dedicated to empowered ownership, continuous learning, and robust engineering standards. "Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK." We operate a hybrid working policy of 2-3 days a week spent with colleagues. What you’ll get in return • Up to 30% bonus, • 25 days holiday, • BAYE, SAYE & Performance share schemes, • Life Insurance, • Work Away Scheme, • Flexible benefits package, • Excellent staff travel benefits Location & Hours of Work We operate a hybrid working policy of 40% of the month spent with colleagues. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation #J-18808-Ljbffr

p Job Description - Strategy Manager - Customer Value (17450) Job Description Strategy Manager - Customer Value ( 17450 ) Description Luton | Full-time | Hybrid We support hybrid working. You turn big, ambiguous customer questions into clear growth strategies that people can act on. You’re curious, commercially minded and comfortable joining the dots between what customers say, what they do and what the data tells us. If you enjoy shaping evidence into confident decisions, this is an opportunity to influence some of easyJet’s most important customer propositions. The opportunity As Strategy Manager, Customer Value, you’ll tackle major product questions across areas such as seating, bags, premium products, and propositions for specific customer groups. You’ll frame the challenge, bring together evidence from across the business and create a clear strategy, roadmap and business case. Your work will balance customer value, commercial opportunity and the wider impact on the business. You’ll give digital product and customer marketing teams the direction they need to build and deliver with confidence. “This role is for someone who loves getting underneath a complex question and finding the clearest path forward. You’ll bring together insight, data and commercial thinking, then turn it into a strategy that teams can genuinely use.” Head of Customer Value, easyJet The team & culture You’ll work closely with colleagues across Commercial, Customer Experience, Operations, Insight, Measurement and Analytics. It’s a highly collaborative environment where constructive challenge is welcomed and clear thinking helps different teams align around the right customer and business outcomes. At easyJet, our Orange Spirit means being bold, welcoming and always real. You’ll have the space to ask difficult questions, test assumptions and help teams move from ideas to well-evidenced choices. Requirements of the Role What you’ll be doing You’ll act as the starting point for big growth strategy questions, working with stakeholders to define the problem, set clear boundaries and establish the hypotheses that need testing. You’ll write focused briefs for Insight, Measurement and Analytics, making sure the question, scope and assumptions are clear enough for specialist teams to act on directly. You’ll compare research, customer behaviour and commercial data, surfacing where the evidence agrees and where it creates tension. From there, you’ll define the vision, measurable objective, target customer and priority areas for each topic. You’ll turn the evidence into a prioritised roadmap and quantified business case, then provide clear direction to digital product and customer marketing teams while staying engaged through delivery. What we’re looking for You’ll bring experience in strategy or product marketing, ideally involving propositions, ancillaries or comparable commercial offers in travel, retail or another fast-moving consumer business. You’re a strong strategic and analytical problem solver who can structure an ambiguous challenge, work confidently across qualitative research, measurement frameworks and behavioural or commercial data, and explain where different evidence sources conflict. You can write sharp, practical briefs and synthesise complex findings into a growth strategy, rather than simply presenting analysis. You’ll also be confident influencing stakeholders across commercial, customer, proposition and operational teams. Experience with airline ancillaries, customer value frameworks, segmentation, incrementality measurement or central analytics teams would be useful, but it isn’t essential. You’ll also be comfortable using AI-assisted research tools and judging whether sources are reliable enough to inform decisions. What you’ll get Competitive base salary + up to 20% bonus Private medical insurance 25 days holiday + bank holidays Annual credit towards an easyJet holiday Excellent staff travel benefits Flexible benefits package including share schemes Diversity isn't a checkbox — it's how we fly The best customer strategies come from different perspectives, experiences and ways of thinking. Whatever your background, if you can bring curiosity, sound judgement and a fresh point of view to complex questions, we’d like to hear from you. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. #LI-CH1 #LI-HYBRID Customer & Marketing #J-18808-Ljbffr

As Travel Operations Manager, you'll play a pivotal role in ensuring the Council meets its statutory responsibilities to provide safe, reliable and accessible travel assistance for eligible residents. You'll also support the implementation of transport policies, champion health, safety and safeguard

We're hiring a Site Quality Manager to join our team at our Luton manufacturing facility. This is a Senior Site Leadership role responsible for planning, implementing, assuring, and continuously improving the Quality Management System (QMS) and Business Management System (BMS) to meet the needs and expectations of the site's interested parties, while maintaining all associated certifications and regulatory approvals. The role is accountable for supporting and assuring Product Safety, Product Quality, and Customer Satisfaction through zero-defect quality planning, effective product realisation and delivery, the provision of customer support, and the application of robust risk management, problem-solving, and quality improvement practices. As a key member of the Site Leadership Team, the Site Quality Manager will provide expert guidance, governance, and leadership to foster a culture of quality across all site activities. The role will ensure ongoing quality compliance while supporting the achievement of business objectives, including leading initiatives focused on Cost of Poor Quality (COPQ) reduction, driving effective 8D/RCCA investigations, and facilitating complex A3 problem-solving activities to support operational excellence and continuous improvement. GKN Luton is a stable, high-performing facility with ambitious growth plans for the months and years ahead. This is a unique opportunity to play a key role in shaping the site's future. The successful candidate will have the opportunity to transform and develop the Quality function, creating a high-performing team that supports continued operational excellence and future growth. • Working collaboratively with the site Senior Leadership Team to create and sustain a Quality culture and provide appropriate governance and assurance leadership, • Plan and assure availability of Quality related resources and continuously lead/support capability development and improvement, • Planning, implementation, maintenance and continuous improvement of the site QMS/BMS and product quality in compliance with industry standards, applicable Aviation Safety laws, Regulatory Requirements, customer and GKN Aerospace Global Standards requirements (APMS), • Systemic analysis of QMS/BMS data such as process performance measures, CA timeliness, trend analysis and KPI to the site Management Review process ensuring effective, data based, factual inputs to business decisions, • Responsible for scheduling, undertaking, reporting and resourcing of audits to ensure ongoing compliance against the Customer, Regulatory and 3rd Party requirements and industry standards, as well as GKN's own requirements and delivering on site follow up activities to ensure successful outcomes of the audits, • Planning, conducting & follow up activities (including systemic analysis of risk/opportunity) of product and production process audit as required by the programmes and to assure proper discharge of delegated product quality related activities in the organisation in support of product safety and conformity., • Systemic risk management and mitigation for Quality with focus on compliance, assurance, deployment and effectiveness. Escalating any Quality risks including product performance affecting customers to the Site Leadership, and if applicable/appropriate the accountable manager (POA/MOA) and Business Line Quality Director for support/co-ordination of appropriate actions to mitigate/address these risks, • Coordination, planning, hosting and leadership of all Customer (2nd party) & Certification Body (3rd party) audits and assessments of the Quality Systems and Special Processes to ensure successful outcome and, supporting Site Local Business Process Owners in resolving any issues raised as part of the audits, • Act as the site representative for the certified entity and Quality related matters with Customers, Certifying Bodies and Aerospace Authorities., • Coach the site to ensure the adoption of the GKNA Global Standards, adapting and tailoring the local QMS/BMS processes and improve effectiveness and efficiency, to support achieving business objectives, • Planning and management of the system requirements for hosting and deployment of the local QMS/BMS, its stated processes & associated controls and for training people who will be defining/utilising its functions, • Recording and measuring of any defined Site Quality Key Performance Indicators (KPIs) including Quality Escapes and Cost of Poor Quality and for taking the actions necessary to improve, • Managing Continuous Improvement of the QMS/BMS as well as forward planning on the integration of new regulation/specification requirements, • Where applicable, is responsible to the Regulatory Authorities for all product Compliance to the various Airworthiness Regulations and holds the authority for the approval of all product conformance documentation such as the EASA Form 1 (Product Airworthiness Certificate) and Certificates of Conformity, • Provides guidance to and act as a point of escalation for personnel with delegated Quality authorities and top-level arbitration to resolve conflicts between personnel with delegated Quality authority and line management, We are looking for individuals who want to make a difference and have the talent, drive, and passion to excel in what they do. The Site Quality Manager will be a strong and collaborative leader, capable of coaching and developing others while working effectively within a matrix organisation. The successful candidate will be a proactive self-starter with the ability to motivate and inspire colleagues, fostering high levels of engagement and performance across the business. They will possess excellent communication and presentation skills, alongside the ability to influence stakeholders at all levels. A passion for mentoring, coaching, and developing talent is essential, including supporting succession planning and helping individuals and teams reach their full potential, Core operational hours at our Luton site are: 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday. The role requires flexibility for some Regional travel and occasional international travel., • Qualifications in Business Management and/or Quality Management (such as university degree, master's degree, Certificate in Management etc.) or Engineering/Technical degree, with proven experience in Quality in manufacturing environment, • Demonstrated knowledge, experience and training of ISO 9001, AS/EN/JISQ9100, Aviation Regulatory (EASA, FAA, CAA etc) & customer quality requirements and application of these into an accredited QMS/BMS, • Experience of developing, deploying and maintaining QMS/BMS, • Experience of overseeing and validating the effectiveness of manufacturing operations training, work instructions and Quality controls (i.e Processes, Inspection and Testing), • Good understanding of risk-based methodology and Human Factors., • Demonstrated knowledge, experience and training in APQP and its application, • Effective use of the ISO 9001 Process Effectiveness Assessment Report (PEAR) & the processes defined within AS 9101, • Knowledge of ISO 19011 and use of process and risk-based methods and techniques for audit planning and execution, • Use and practical knowledge and experience of the IAQG OASIS and Nadcap eAuditnet databases and for the input to audit planning, • Development of people, their Quality (product and QMS/BMS) knowledge of the importance and value of Quality and Product Safety within and outside direct control and the experience of developing a robust Quality Culture throughout the organization, • Good knowledge of the Industry Quality forums that define the standards such as IAQG, AESQ, NADCAP etc., • An effective problem solver with strong knowledge of tools such as 8D/RCCA, • AS13100 its deployment and sustained application (note this is required for Engines BL sites), • Experience of aviation Regulatory requirements for design and manufacturing, specifically Part 21G and J, Part 145 & FAA Part 183 (note part 145 experience required for sites with Part 145 approval), • Commercial awareness;, • Six Sigma/Lean Manufacturing/Continuous improvement skills;, • Experience dealing with customers, certifying bodies and suppliers;, • Thorough understanding of the content and application of the IAQG SCMH, • Knowledge of and experience in application of process management and risk management principles in context of QMS/BMS planning, development and assurance #J-18808-Ljbffr

MBM Travel Executives are delighted to be recruiting for a leading tour operator seeking an experienced Customer Health & Safety & Operations Manager. Customer Health & Safety & Operations Manager. This is an exciting opportunity for a travel-sector professional, ideally from a tour operator, with s

Kickstart your earnings with an extra £100 when you become a rider with Deliveroo and complete 10 orders by 31st August in Wolverhampton.You're free to accept orders anywhere.Only orders from this location will count towards the offer.Become a food delivery driver with Deliveroo and find work that

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Plus with our low milage rounds you have less distance to travel, more fuel support and more money in your pocket! .

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Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop***.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

You'll develop your team, shape day-to-day operations, and see the impact of improvements you implement.

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Trainee Project Manager Programme – No Experience Needed.Future-proof your career in Project Management – starting today.Looking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects.Or you could be between jobs and ready for a fresh s

Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop***.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

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