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Health-Dental-Vision-Life-Disability / 401(k) / PTO - As a Contact Center Agent at Accenture, you will: Manage high volume inbound and outbound calls with professionalism and excellent customer service skills; Respond to customer inquiries and provide accurate information regarding products and serv

Accenture is a global leader in professional services, helping organizations reinvent themselves by building their digital core and unleashing the power of AI to create value at speed. With 779,000 professionals worldwide, proprietary platforms, and deep ecosystem partnerships, we deliver innovation across strategy, consulting, technology, operations, and industry solutions. Our purpose: to deliver on the promise of technology and human ingenuity. We measure success through the 360° value we create for clients, people, shareholders, partners, and communities. Accenture Cybersecurity is where cutting - edge technology meets real - world impact. Our engineers, architects, and security specialists work at global scale-building and running modern cloud - native platforms, zero - trust architectures, and advanced detection and response systems that protect some of the world's most complex organizations. You'll tackle the hardest security challenges, work with emerging tech like AI - driven security, and collaborate with top talent across industries-while continuously learning, innovating, and shaping the future of cyber defense. THE WORK: Become a leader in the premier sales force for Accenture Cybersecurity bringing market-leading enterprise grade security solutions to our midmarket clients. This is more than a traditional sales role; you will be a strategic guide, helping clients navigate their most significant security solutions . As a Mid-Market Sales Engineer, you will be the primary technical guide for our clients, acting as a trusted advisor to help them solve their most complex challenges and achieve their business objectives . You will partner with mid-market companies to shape solutions leveraging Accenture's Midmarket offerings to address their most critical security risks, Your role is to bridge the gap between business needs and technical possibilities. You will architect and align client needs with the Accenture midmarket solutions and add-on services . * Act as the client's trusted advisor, guiding them on Cybersecurity solutions and how to build technologies structured for continuous innovation and growth. * Architect and design cutting-edge cyber solutions that are directly tied to achieving tangible business outcomes and a strong return on investment. * Illustrate the "art of the possible" by leading technical workshops and proof - of - concept (POC) demonstrations that showcase how Accenture's midmarket solutions operate , are easy to adopt, and address security risk gaps. * Serve as the technical authority for the client, providing expert guidance on industry best practices, solution feasibility, and technology strategy to de-risk their investments. * Collaborate on crafting value-driven proposals and Statements of Work (SOWs), ensuring the technical solution is sound, innovative, and aligned with the client's vision for success. * Ensure a smooth transition from sales through implementation , aligning customer expectations with the delivery team's execution plan . * Help shape and define future cybersecurity offers working with internal Accenture SMEs and ecosystem partners. WHAT'S IN IT FOR YOU? * You'll be part of a diverse, vibrant, global Accenture/ Cybersecurity community, continually pushing the boundaries of business capabilities. * Accelerate your expertise in cybersecurity solutions, one of the fastest-growing areas. * Work on meaningful and innovative projects for mid-market clients, * Accenture will continually invest in your learning and growth, supporting you in growing your tech stack and certifications. * Build a clear career pathway toward senior engineering, architecture, or leadership roles within a high-growth business group. With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. Travel may be required for this role. Travel can vary between 0-100% depending on client requirements. HERE'S WHAT YOU'LL NEED: * Minimum of 10 years of experience in a hands-on, client-facing technology role (e.g., Security Engineer, Solution Architect, Sales Engineer, Technology Consultant). * Minimum of 10 years hands-on experience architecting and building security solutions across SOC, MDR, Identity Protection, Network Security, Zero Trust, cloud security, regulatory compliance, and AI-driven security solutions, etc. * Minimum of 10 years Consulting or sales experience leading innovation and stakeholder management including engineering, operating models and engineering best practices. * Minimum 7 years' experience understanding cybersecurity services and the challenges faced by Midmarket companies today * Minimum of 7 years' experience leading delivery teams, distributed across the globe and well versed in project management methodologies and industry best practices. * Bachelor's degree in Computer Science, Computer Engineering, or a related field, or (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 05/29/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture () Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York $122,700 to $338,300 New Jersey $141,100 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement () Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Provides assistance, services, resources, referrals, and consultation onvarious Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families.Demonstrates expertise in handling and managing high-risk calls with professionalism and

The Field Office Technician (HQ Service Delivery Lead) provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks.This role conducts network performance evaluations, checks conference room equipment, su

Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent relevant work experience.

Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operati

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs.This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing acce

Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work.This role requires a high level of attention to detail, the ability to work under tight deadlines, and seek assistance when required to

Experience supporting the Life Sciences industry and/or Life Sciences clients. Experience with Life Sciences Cloud (LSC) capabilities, including Health Cloud, Salesforce Life Sciences Cloud, or equivalent pharma/biotech CRM platforms. An Salesforce Life Sciences Tech Arch with a keen eye for problem

The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. Foundational understanding of IT support principles and familiarity with IT service management tools (for example, ServiceN

The IT Configuration Analyst provides configuration management leadership to ensure the configuration management database (CMDB) accurately represents enterprise infrastructure, applications, and services.This role owns day-to-day and strategic CMDB activities, ensuring configuration data is complet

The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across infrastructure and application services.The role focuses on collecting, validating, and updating configuration i

The Incident Response Coordinator supports the end-to-end response to IT incidents and service disruptions, helping restore normal operations quickly and reduce impact on mission-critical systems.The role serves as the central coordination point for incident response activities, ensuring alignment w

Compensation and Benefits Compensation ranges by location: California: $94,400 to $293,800 Cleveland: $87,400 to $235,000 Colorado: $94,400 to $253,800 District of Columbia: $100,500 to $270,300 Illinois: $87,400 to $253,800 Maryland: $94,400 to $253,800 Massachusetts: $94,400 to $270,300 M

The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment.The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collabo

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportuni

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportuni

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, plea

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. Employee Benefits | Accenture (htt

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportuni

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. Build relationships with clients t

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Employee Benefits | Accenture (. For details, view a copy of the?Accenture Equal Opportunity Statement (.

Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world. Candidates who are currently employed by a clie

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certification

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. There is never a typical day at Accenture, but that's why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture in a digitally

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accomm

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Tec

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. For details, view a copy of the?Accenture Equal Opportunity Statement (. If you would like to be considered for employment opportunities with Accenture

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accomm

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. As a Digital Marketing Strategy leader, you will design and implement strategies that impact all aspects of Accenture's end-to-end Retail Media offering. Accentur

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accomm

You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideratio

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Visit us here to find out more about Accenture's Oracle practice:. Please read Accenture's Recruiting and Hiring Statement for more information on how we process

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. Lead and inspir

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Collaborate with Accenture delivery teams to ensure smooth handoffs. Please read Accenture's Recruiting and Hiring Statement for more information on how we proces

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Further, at Accenture a criminal conviction history is not an absolute bar to employment. If you would like to be considered for employment opportunities with Acc

We are looking for a product expert to support Accenture prospects and clients in understanding how the software product that Accenture proposes to the client solves for its market problems and links to the required value proposition. Candidates who are currently employed by a client of Accenture or

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. In addi

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Work & Co, part of Accenture Song, is a global design and technology company with offices in the United States, Europe, and Latin America. If you would like to be