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Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Postion Summary GoodLeap’s Business Solutions Business Unit is redefining how installers and homeowners interact with our point of sale financing platform. As a Staff Software Engineer, you will lead the design and delivery of our intelligent platform capabilities that power delightful, data-driven experiences.This is a high-impact role for a technical leader who thrives on marrying architectural excellence with AI/LLM innovation. You’ll help shape how our systems interact with and serve personalized, secure, and scalable content across mobile and web apps, all while mentoring others and influencing the broader engineering culture.Key Responsibilities • Design and lead backend architecture that supports AI/ML-powered features across mobile and API surfaces, • Own end-to-end technical strategy for embedding LLMs, embedding stores, and personalized content delivery, • Partner with product and design to scope features, validate feasibility, and ensure execution aligns with business impact, • Build tools and services to help other team members experiment and ship AI-enhanced features responsibly and efficiently, • Influence engineering standards and promote excellence in observability, performance, and security, • Mentor engineers across teams, helping them level up in areas of backend architecture, AI integration, and delivery quality, • Collaborate with cross-functional partners across QA, Mobile, Data Science, Product, and MarketingRequired Qualifications, • 8+ years of experience in backend development, with at least 2+ years working with AI/ML solutions or LLM, • Experience working with vector databases, embeddings, and semantic search, • Familiarity with MLOps, CI/CD for AI pipelines, and AI observability tools, • Strong experience in Node.js, TypeScript, GraphQL, and REST APIs, • Deep familiarity with AWS architecture — especially Lambda, ECS, S3, DynamoDB, API Gateway, and Step Functions, • Experience building and integrating LLM features (e.g., via OpenAI, Claude, Vertex AI, or similar), including prompt design, vector storage, and retrieval strategies, • Fluency in system design principles, scalability, reliability, fault-tolerance, • Ability to drive clarity and make architectural tradeoffs, balancing idealism with pragmatism, • Strong communication and collaboration skills, able to work effectively across product and engineering orgsPreferred Skills, • Experience building AI agents as code using solutions such as: Amazon Bedrock Agents, LangGraph, AWS Strands Agents, OpenAI Agents / Responses API, • Experience creating custom tools and integrating them into the agent’s control loop, • Experience working with Google’s A2A protocolSoft Skills & Cultural Fit, • Strong collaboration skills with a willingness to mentor junior developers and contribute to code reviews, • Problem-solving ability: capable of breaking down complex problems and taking ownership of tasks from start to finish, • Customer-centric mindset: ability to align development decisions with delivering an excellent user experienceOpportunities for Growth

Job DescriptionCompany Description SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia. Job Description We are seeking a hands-on Data & Analytics expert to design and implement enterprise-level data solutions that power advanced analytics and reporting. This role is pivotal in building scalable data foundations and driving global standardization. Key Responsibilities • Data Architecture & Modeling: Build robust data models and reporting structures using DBT and Microsoft Fabric to enable unified analytics across the organization., • Technical Expertise:, • Strong proficiency in Python (data pipelines, ingestion, predictive modeling) and SQL (query optimization, data modeling)., • Experience with Power BI and Tableau for dashboard development and visualization., • Platform Leadership: Set up and optimize Microsoft Fabric as a unified analytics platform for enterprise use., • Advanced Analytics: Apply predictive and prescriptive analytics to inform business strategy., • Team Advocacy: Serve as central point of contact for resolution of issues for the Growth Analytics, Claims Management, and North America FP&A functions, • AI Enablement: Serve as SME for leveraging SquareTrade data to drive agentic AI to realize efficiency and operational excellence in Growth Analytics, Claims Management, and North America FP&A, • Stakeholder Engagement: Collaborate with Finance, Technology, and global teams to align data initiatives with business priorities., • A collaborative, start-up culture backed by Allstate’s scale and stability., • Competitive benefits and clear growth opportunities., • Proven experience in DBT and Microsoft Fabric implementation., • Strong analytical engineering and data architecture background., • Skilled in Python, SQL, Power BI, and Tableau., • Strategic thinker with business analysis skills and ability to deliver actionable insights., • Experienced in managing distributed teams and driving global initiatives., • Curious, detail-oriented, and passionate about building scalable solutions.Qualifications, • Bachelor’s degree in a quantitative field., • Demonstrated success in building enterprise reporting structures and data pipelines., • Hands-on experience with Microsoft Azure Data Platform, ideally DBT and Microsoft Fabric, • Excellent communication and stakeholder management skills. Additional Information At SquareTrade you will have access to: • Medical, dental and vision coverage with network optionality to support our dispersed workforce, • HSAs and FSAs, • Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources, • $75 monthly allowance to support self-care and well-being, • Up to 4% company match into 401(k), • Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves, • Paid Time Off, • Talent shares, • Tuition reimbursement, • Learning opportunities, • Hybrid work arrangements, • $80 monthly internet connectivity stipend (San Francisco Bay Area Only) Pursuant to applicable law, SquareTrade estimates the possible base compensation for this role, if hired in the SF Bay Area, to be within the following range: $180K-$220K SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud. onfidential according to EEO guidelines.

Job DescriptionJob Description We are seeking an experienced Amazon Account Manager to oversee and grow our Amazon third-party seller account for our seasonal consumer product line specializing in holiday items. This role is highly hands-on and requires prior experience managing an Amazon Seller Central account. The ideal candidate is detail-oriented, analytical, and thrives in a fast-paced, deadline-driven environment — especially during our peak sales season from September through January. You’ll manage all aspects of our Amazon business, including product listings, forecasting, reporting, advertising coordination, and issue resolution. You’ll collaborate cross-functionally with marketing, operations, and supply chain teams to execute our seasonal strategies and maximize profitability, ensuring that our seasonal catalog is optimized and performing at its highest potential. This full-time position reports to the Director of Amazon Marketplace and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you’ll do: Amazon Account Operations • Manage daily operations within Amazon Seller Central, including product listings, pricing, and performance monitoring., • Ensure all listings are optimized with effective titles, keywords, A+ content, and high-quality images., • Monitor account health metrics and maintain compliance with Amazon policies and best practices., • Respond promptly to cases, performance alerts, and other Amazon communications., • Forecast inventory needs based on sales trends and historical data, accounting for high-volume seasonal spikes., • Coordinate inbound FBA shipments and ensure adequate stock levels throughout the sales cycle., • Manage stranded inventory, suppressed listings, and fulfillment discrepancies proactively., • Assist in managing the Amazon account P&L, tracking sales performance, fees, and profitability., • Generate weekly and monthly performance reports, highlighting trends, successes, and opportunities., • Handle case management for listing errors, suppressed ASINs, policy issues, and other operational roadblocks., • Partner with Amazon support teams to ensure timely resolution of all account and listing issues., • Collaborate with the Director of Amazon to develop seasonal strategies for product launches and promotions., • Partner with marketing to align content, imagery, and brand messaging for each holiday campaign., • Leverage data and insights to identify opportunities for sales growth, conversion improvement, and efficiency gains., • 8+ years of experience in e-commerce or omni-channel retail, • 3+ years of experience managing or directly supporting a third-party Amazon Seller Central account, • Demonstrated success managing listings, inventory, and performance metrics on Amazon, • Strong understanding of seasonal inventory planning and the unique challenges of time-sensitive sales cycles, • Intermediate skills in Excel or Google Sheets for data analysis, forecasting, and reporting, • Excellent communication and organizational skills, with the ability to manage multiple priorities during peak season, • Detail-oriented, proactive problem solver with a strong sense of ownership, • Familiarity with the ecommerce sales funnel and tactics to drive sales conversion, • Experience managing seasonal or holiday-based product lines, • Familiarity with Amazon advertising tools (PPC, DSP) and analytics platforms (Helium 10, Jungle Scout, etc.), • Bachelor’s degree in Business, Marketing, E-commerce, or related field The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process, • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents, • Up to $2,000 annual funding toward HSA accounts, • Medical, transit, dependent care FSA, • Infertility coverage offered on all medical plans, • Generous parental leave program and flexible return options, • Company-paid life and AD&D insurance, • Company-paid short and long-term disability insurance, • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year, • Employee Assistance Program (EAP) and other mental health and wellness perks, • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages, • Paid 5-week sabbatical leave after 10 years of employment, • Annual continuous learning benefit up to $1,000 per person, per fiscal year, • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment, • Generous team member merchandise discount At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description We are seeking a highly driven Director of Amazon Marketplace to own and lead our third-party (3P) Amazon business. This role will be responsible for full P&L ownership, strategic planning, and execution of all aspects of our Amazon channel. You will lead the end-to-end management of our account, including assortment strategy, marketing, operations, and performance analytics, ensuring sustained growth and profitability. This is a high-impact role with direct influence on our top-line revenue and brand presence on the world’s largest online marketplace. You’ll have the opportunity to launch new brands and grow current brands with high visibility to Executive Management. If you live and breathe everything Amazon with a proven track record of growing brands rapidly, this may be the role for you. This full-time position reports to the Head of Indirect Sales and is located in Redwood City, CA. The team member is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you’ll do: Strategic Leadership & P&L Management • Own and manage the full Amazon P set and achieve revenue, margin, and profitability goals, • Develop and execute a comprehensive growth strategy for the Amazon marketplace business, • Oversee all aspects of the Amazon Seller Central account including listings, inventory, content, reviews, and customer experience, • Optimize product detail pages (SEO, A+ Content, titles, images, bullets, etc.) to drive visibility and conversions, • Oversee Amazon advertising (PPC, DSP, etc.) strategy and budget to maximize ROI, • Collaborate with supply chain and operations teams to ensure accurate demand forecasting, FBA planning, and inventory availability, • Oversee Seller Fulfilled Prime (SFP) eligibility and performance, ensuring compliance with Amazon’s requirements, • Develop and manage an inventory allocation strategy between SFP and FBA, optimizing for profitability, customer experience, and delivery performance, • Provide supervision to a small team, defining tasks aligned with common goals, and fosters the professional development of team members through active discussion, feedback, coaching, and mentorship, • Lead a high-performing team of an Amazon Account Manager and a Sales Support Specialist; manage external agency partners, • Leads team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values, • Analyze business performance, key KPIs, customer trends, and channel profitability, • 14+ years of experience managing Amazon marketplace (Seller Central) for a consumer goods brand; experience with seasonal or holiday products is a plus, • Proven success in managing multi-million-dollar P&L with strong financial acumen, • Deep understanding of Amazon algorithms, policies, tools (e.g., Helium 10, Jungle Scout, Amazon Ads), • Demonstrated ability to grow a product line and scale a channel profitably, • Strong analytical skills and data fluency; ability to translate insights into actions, • Exceptional project management and organizational skills, • Entrepreneurial mindset with a roll-up-your-sleeves approach, • Excellent communication and leadership skills, • Familiarity with the ecommerce sales funnel and tactics to drive sales conversion, • Proficient with Amazon Seller Central, • History of autonomous work without direct regular oversite, • Bachelor’s degree required The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process, • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents, • Up to $2,000 annual funding toward HSA accounts, • Medical, transit, dependent care FSA, • Infertility coverage offered on all medical plans, • Generous parental leave program and flexible return options, • Company-paid life and AD&D insurance, • Company-paid short and long-term disability insurance, • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year, • Employee Assistance Program (EAP) and other mental health and wellness perks, • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages, • Paid 5-week sabbatical leave after 10 years of employment, • Annual continuous learning benefit up to $1,000 per person, per fiscal year, • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment, • Generous team member merchandise discount At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description SquareTrade/Allstate Protection Plans (“APP”) is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Home Depot, Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, APP has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia. Job Description We’re seeking a high-impact leader to join our Operations and Supply Chain team. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is passionate about solving complex operational challenges. You’ll lead strategic initiatives, manage cross-functional teams, and own a vertical line of business with direct influence on company performance. Key Responsibilities • Lead and execute strategic operations initiatives across supply chain, customer experience, and internal systems., • Scale service supply chain capabilities to meet future growth and optimize operational processes to reduce inefficiencies., • Own a significant claims expense line in the P&L and drive cost reduction while maintaining service excellence., • Collaborate with internal teams (Product, Engineering, Marketing, Sales) and external partners to meet aggressive business targets., • Manage and mentor a team of managers and contributors., • Have a low ego with a high degree of impact and agility, • Can navigate complex and ambiguous situations while leverage data to make timely and sound decisions, • Develop talent and work effectively with others to drive team success, • Have a forward-thinking mindset, anticipating future trends, challenges and opportunities, • Operate with high integrity and are committed to accountability and transparencyQualifications, • 5–8+ years of experience in consulting, strategy, supply chain, operations, or a related field., • Bachelor’s degree required; MBA or relevant Master’s degree preferred., • Proven ability to lead cross-functional teams and drive strategic decisions., • Strong analytical skills with a bias for action and execution., • Advanced proficiency in Excel and PowerPoint; experience with SQL, Tableau, Power BI, Microsoft CoPilot or similar tools is a plus., • Excellent communication and presentation skills, especially with executive audiences., • Entrepreneurial mindset with a hands-on approach to problem-solving. Additional Information At SquareTrade you'll have access to: • Medical, dental and vision coverage with network optionality to support our dispersed workforce, • HSAs and FSAs, • Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources, • $75 monthly allowance to support self-care and well-being, • Up to 4% company match into 401(k), • Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves, • Paid Time Off, • Work flexibility, • Talent shares, • Tuition reimbursement, • Learning opportunities, • Hybrid work arrangements, • $80 monthly internet connectivity stipend SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. The Team: Thank you for your interest in a career at SquareTrade. Throughout your job search, please be mindful of recruitment fraud.