Electrician Service Technician Residential & Light Commercial
hace 28 días
South San Francisco
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company car, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement Responsibilities: • Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls., • Mentor and develop lead installers and apprentices, under his/her care, into install team lead technicians., • Mentor team members and apprentices weekly on teams performance metrics., • Install Electrical related equipment according to manufacturers/code specifications., • Wire both high and low voltage to Service Panel, Outlets/Fixtures, and HVAC equipment., • Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration., • Understand when to issue a Lock Out/Tag Out tag and the required follow-up steps., • Facilitate order for all parts required for appointments and ensure preparedness for the day of service., • Record all material used or consumed on the job for job costing and replenishing., • Work with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment., • Support technicians on troubleshooting issues as needed., • Transport materials and tools to the job site and provide proper accounting of assigned tools., • Keep the truck clean, stocked and accurately inventoried., • Protect the customer's home from damage while working and leave the customer's home cleaner than when we arrived., • Coordinate with other departments to ensure appropriate job objectives are met effectively and completely., • Inform a manager if the customer does not have fully functioning Electrical service before leaving the call., • Communicate the benefits of Club Memberships., • Manage performance metrics scorecard., • Investigate any reported safety issues., • Support supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team., • Report any safety issues to the manager and/or supervisor., • Perform other duties as assigned.Requirements:, • Minimum (5) Years Experience, • A high school diploma or general education degree (GED) required., • A minimum of two years experience is preferred but not required in installation of diverse Electric systems., • Willing to attend training courses to advance skills., • A valid drivers license and approved to drive by Companys insurance carrier., • Must be highly organized with good attention to detail with ability to read and interpret blueprints, plans, and manuals., • Team player working in a team environment., • Excellent customer service skills with desire to exceed customer expectations., • Must be able to use a computer tablet, smart phone and read a map or follow GPS.Physical Requirements:, • Works in indoor/outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time., • Climbs, ladders, and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawl spaces., • Must be able to lift 50 pounds with ability to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices)., • Occasionally works from heights 15 feet or higher above ground., • Carries 24 ft extension ladder alone and/or 40 ft extension ladder with a fellow-coworker on most jobs., • Must have visual activity.Position Specific Standards:, • Willing to continue training for personal growth as well participating in the training of new employees., • Willing to work hours outside of normal work schedule, if needed., • Available for support to the team by phone (as needed 24/7)., • Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.