Appliance Repair Technician
3 days ago
Tempe
Job DescriptionAppliance Repair Technician (Sealed System Preferred) Location: Tempe, AZ Compensation: $20/hour minimum with the potential to earn $60+/hour depending on experience, performance, and type of repair jobs. Bonus and commission opportunities are available. About the Job We are seeking a highly motivated and skilled Appliance Repair Technician to join our team in Tempe, AZ. This role is ideal for candidates who enjoy solving problems, troubleshooting complex systems, and providing high-quality repair services while delivering excellent customer experiences. As a critical member of our team, you will be responsible for repairing, maintaining, and servicing residential appliances. We are particularly interested in candidates with sealed system experience and EPA certification, but we welcome technicians who are eager to expand their skill set into sealed system repair. Our company values work-life balance, offering no nights or weekends, competitive pay, and ongoing paid training through our Appliance Academy. This program is designed to develop your skills from entry-level apprentice to Master Technician, equipping you with the knowledge and tools to advance your career quickly. Key Responsibilities As an Appliance Repair Technician, you will be responsible for delivering high-quality service to residential customers. Your role will involve a combination of technical repair work, customer communication, and operational tasks, including: * Diagnose and repair a wide range of household appliances including: * Refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, stoves, and microwaves. * Perform sealed system repairs, including refrigerant recharges, compressor replacement, and leak detection (if certified). * Troubleshoot mechanical, electrical, and electronic appliance systems using schematics, technical manuals, and diagnostic tools. * Provide accurate cost estimates and clearly communicate repair plans to customers. * Order and manage parts efficiently to ensure minimal downtime and cost-effective repairs. * Collect payments for services performed and maintain accurate records of work completed. * Maintain and organize company-provided equipment and service vehicle. * Deliver exceptional customer service by explaining repair processes, offering maintenance tips, and addressing any customer concerns professionally. * Participate in team meetings, safety briefings, and ongoing technical training sessions. * Track and report on completed repairs, service calls, and parts usage to support operational reporting. * Contribute to continuous improvement of service processes, including feedback on parts management, diagnostic techniques, and service efficiency. * Support other technicians as needed and provide mentorship or guidance to newer team members when appropriate. Qualifications Requirements We are looking for candidates who demonstrate a combination of technical expertise, problem-solving ability, and excellent customer service skills. Required Qualifications: * Minimum of 2+ years of proven experience as an Appliance Repair Technician or similar technical role. * Strong mechanical knowledge and understanding of electrical systems. * Ability to read, interpret, and apply schematics, technical manuals, and wiring diagrams. * Excellent problem-solving skills and attention to detail. * Ability to work independently with minimal supervision. * Must be at least 18 years old. * Valid driver’s license with a clean driving record. Preferred Qualifications: * EPA certification and sealed system repair experience are highly desirable. * Experience with compressors, evaporators, condensers, and refrigerant handling. * Experience ordering and managing parts for service jobs. * Customer service experience in a client-facing role. * Familiarity with modern diagnostic tools and mobile service apps. * Demonstrated ability to train or mentor junior technicians. Compensation Benefits We offer a competitive pay and benefits package designed to reward skill, dedication, and performance: * Pay: $20/hour minimum with potential to earn $60+/hour depending on experience and job performance. * Bonuses Incentives: Performance-based bonuses and commission opportunities. * Work-Life Balance: No night or weekend shifts; we value your personal time. * Paid Training: Full access to Appliance Academy, a comprehensive training program to develop technical skills and career growth. * Company-Provided Tools: Service vehicle, iPad, and other equipment provided. * Health Dental Benefits: Comprehensive coverage available. * PTO Holiday Pay: Paid time off and holiday pay included. * Career Growth: Opportunities for advancement to Master Technician or Service Supervisor roles. * Fun Supportive Team: Join a positive, collaborative work environment with a culture of respect and professional growth. Why Join Us? We are not just a service company — we are a career-building organization that values training, growth, and employee satisfaction. You’ll have the opportunity to: * Work with a supportive team that values collaboration and mentorship. * Build expertise in appliance repair, including sealed systems. * Advance your career with structured training and development. * Enjoy competitive pay, bonuses, and work-life balance. * Make a meaningful impact by helping families maintain their appliances and enjoy functional, reliable homes. If you are passionate about repairing appliances, enjoy working with technology and your hands, and want to grow your career in a supportive, fun environment, this role is perfect for you.