Business Implementation Project Manager
hace 12 días
Medford
Job DescriptionBusiness Implementation Project Manager Location: Medford, Ma. (onsite) Position Summary: The Business Implementation Project Manager (PM) is responsible for leading the planning, coordination, and execution of business system implementations and process improvement initiatives across departments. This role acts as the primary liaison between business stakeholders, developers, and solution architects to ensure requirements are gathered, designs are developed, and solutions are successfully delivered. The PM focuses on business processes and system implementation-not IT infrastructure-requiring strong business acumen, system workflow knowledge, and excellent communication skills. The role includes attending weekly meetings to capture information important to leadership, providing structured status updates (weekly and monthly), and ensuring deadlines and deliverables are tracked and managed effectively.Key Responsibilities Project Planning & Strategy • Define Project Scope: After surveying stakeholders, create a clearly defined 3-year project scope and roadmap that meets business needs. This includes outlining specific deliverable features, benefits, phased strategies, and a spending budget for each phase. Successful implementation will be measured against this plan., • Develop and maintain a 3-year implementation roadmap outlining milestones, deliverables, and department priorities., • Create and manage master implementation plans, timelines, and resource allocations., • Collaborate with department heads (Accounting, Sales, Operations, Technical, etc.) to gather business needs, must-haves, and nice-to-haves., • Confirm requirements, track status updates, and identify new needs as they arise., • Serve as the primary liaison between the Operations Team and the Architect, ensuring requirements are clearly communicated and aligned with business needs., • Collaborate with department heads (Accounting, Sales, Operations, Technical, etc.) to gather business needs, “must-haves,” and “nice-to-haves.”, • Receive updates from the Architect (and developers as appropriate) to track status and surface potential gaps or new requirements., • Ensure best practices are followed in the collection and documentation of project data requirements.Execution & Deliverables, • Translate business requirements into actionable deliverables with clear timelines., • Manage workflows and coordinate implementation meetings to align stakeholders on progress., • Provide structured updates and progress reports to leadership and stakeholders., • Oversee testing and validation to ensure solutions meet business requirements prior to rollout.Stakeholder Management, • Serve as the primary business-facing representative (approx. 70% of the role), ensuring departmental needs are captured and communicated., • Facilitate communication across departments to ensure alignment and smooth rollouts., • Conduct regular status meetings and follow-ups on outstanding tasks.Process Improvement, • Identify workflow gaps and recommend process or system improvements., • Benchmark against industry best practices to ensure operational efficiency., • Support change management, including department training and guidance during transitions.Additional Duties, • Risk Management: Identify potential risks in implementation and propose mitigation strategies., • Budget Tracking: Monitor project-related costs and resource allocations., • Documentation: Maintain project records, workflows, and decision logs., • Initiation – Define project scope, goals, stakeholders, and success criteria. Secure leadership approval and establish initial resource needs., • Planning – Develop detailed project plans, including timelines, milestones, dependencies, resource allocation, and risk assessments., • Execution – Coordinate tasks across departments, assign responsibilities, and manage day-to-day implementation activities., • Monitoring & Controlling – Track progress against plan, manage risks/issues, provide status updates, and adjust resources or timelines as necessary., • Closure – Conduct post-implementation reviews, capture lessons learned, confirm deliverables are met, and transition ownership to business units for ongoing operations.Qualifications, • 5+ years of experience in project management or business implementation roles., • Strong understanding of business systems, workflows, and cross-departmental processes (non-IT infrastructure)., • Excellent communication, facilitation, and stakeholder management skills., • Proven ability to manage multiple projects and deadlines in a fast-paced environment., • Strong business acumen with the ability to balance customer priorities with operational feasibility., • Familiarity with project management tools, methodologies, and best practices. Powered by JazzHR 10YQyHgrPy