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Job Description We are looking for PMO Lead for California City for a large-scale project. This is a permanent role with a global IT servicer leader. Requirements • An essential skill is the ability to comprehend and incorporate various perspectives while providing clear guidance., • Proficiency in adhering to documented processes, methods, and practices is crucial. Previous exposure to AGILE methodologies is required., • Proficiency in Microsoft Suite, particularly Excel, is preferred. Previous experience in project management and the management of a project management office is advantageous., • Proven expertise in project planning, tracking, and reporting, ensuring high-quality deliverables and driving client satisfaction., • Consistently meeting financial targets such as revenue and gross profit, along with effectively managing project risks, issues, and dependencies are key skills., • Experience in managing project management operations and implementing process enhancements, including automation within the project management office., • Experience in overseeing Cloud-related projects (e.g. on IBM Cloud, AWS, MS Azure, or other platforms), such as legacy modernization, application migration, and new development. Benefits About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description THIS ROLE IS CHARLOTTE BASED AND ONSITE Overview: We are seeking an experienced Support Escalation Engineer to join our team and play a critical role in supporting and enhancing our cutting-edge logistics gate solutions. This role requires a deep understanding of containerized solutions, backend development using Go-Lang, frontend technologies such as React.js, and a solid foundation in SQL, Linux, and cloud-based architectures like AWS and Azure. While this is not a developer position, you will bridge the gap between support and development, providing expertise in diagnosing and resolving complex issues. Key Responsibilities: • Serve as the Tier 3 escalation point for application issues related to logistics gate solutions., • Diagnose, troubleshoot, and resolve complex application problems by reviewing code and collaborating with the development team to reproduce and address issues., • Mentor Tier 1 and Tier 2 support staff, providing guidance, training, and technical expertise to enhance their capabilities., • Collaborate with developers to escalate unresolved issues, ensuring timely and effective resolution., • Analyze logs and data to identify trends, root causes, and potential improvements., • Maintain documentation on recurring issues, resolutions, and best practices for support staff., • Participate in system architecture reviews to ensure supportability and scalability of new solutions., • Ensure uptime and performance of applications within a containerized environment, leveraging tools like Docker and Kubernetes., • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Experience: 5+ years in application support or a similar role, with at least 2 years in a Tier 3 escalation capacity., • Proficient in Go-Lang backend development and React.js for front-end applications., • Advanced skills in SQL for database troubleshooting and optimization., • Expertise in Linux administration and troubleshooting., • Experience with containerized solutions (e.g., Docker, Kubernetes)., • Familiarity with cloud platforms like AWS and Azure, including deployment and support of applications in a cloud-based environment., • Strong analytical and debugging skills with a focus on application support., • Excellent verbal and written communication skills, with the ability to simplify complex technical information for various audiences., • Background in the logistics industry, with an understanding of gate or terminal operations., • Familiarity with monitoring and logging tools like Prometheus, Grafana, or Splunk., • Experience with CI/CD pipelines and DevOps practices., • Familiarity with monitoring tools like Prometheus, Grafana, or Splunk., • Knowledge of network troubleshooting in a distributed application environment.