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Job Description Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Marketing Campaign Specialist to join Kirtland Credit Union! This is a regular, full-time position that can accommodate hybrid or remote work opportunities given location and manager discretion. Join the rest of our teammates and become eligible for a generous benefits package that we offer: • Medical, Dental and Vision Insurance, • 401(k) Retirement savings program, • 401 (k) employer match, • Paid time off with accrual starting from day one., • 11 Paid holidays off during the year!, • Tuition Reimbursement for College Degrees, • Employee Clothing Advance, • Fitness Reimbursement Program, • Employer paid Life Insurance, • Employee Assistance Program, • Employer paid Short- and Long-Term Disability Insurance Responsible for executing, monitoring, optimizing, and analyzing marketing promotions, campaigns, and communications across various channels. Manage assigned campaigns and target segment marketing activities by analyzing data, coordinating targeted content, and collaborating with cross-functional teams to achieve specific campaign and marketing goals. Goals may include lead generation, member acquisition, member retention, product acquisition, and usage targets. Monitor campaign performance, identify data-driven adjustments, and report on key metrics to ensure maximum campaign effectiveness. Other responsibilities include data analysis and market research, plus the ability to communicate findings and recommendations effectively. Primary Job Duties: • Assumes responsibility for marketing campaign management and related tasks., • Develop direct marketing campaigns (email, direct mail, paid search, content marketing, and internal channels) for assigned objectives that align with business objectives, including target audience identification, messaging alignment, and channel selection within the allocated budget., • Set up and implement marketing campaigns across the various channels utilizing the marketing automation platform., • Work closely with design team, content creators, business intelligence, line of business, marketing operations, and other stakeholders to ensure campaign alignment and successful execution., • Assumes responsibility for analyzing and reporting on marketing campaign performance and related data tasks., • Track campaign performance using data and analytical tools to measure key metrics and identify areas for optimization., • Prepare regular campaign reports highlighting key performance indicators, insights, lessons learned, opportunities, and recommendations., • Monitor data sources, validate data accuracy, and identify data gaps to assist with data hygiene and quality control. Education/Certification: • Two to Three years of experience in marketing campaign management., • Experience with project management tools (i.e., Zoho Project, Wrike, Microsoft Project, Monday, etc.), • Experience working in a marketing automation platform (Prisma Campaigns, Marketo, HubSpot, etc....) preferred, • Proficiency in Microsoft suite of products., • Knowledge of related computer applications., • Understanding of marketing data research, reporting and analysis, • Knowledge of automated marketing campaign execution, functions, and analysis., • Marketing fundamentals: strong understanding of marketing principles, including customer segmentation, brand positioning, and marketing funnels., • Digital marketing experience: proficiency in digital marketing, including email marketing tools, paid search, websites, and analytics platforms., • Data analysis skills: ability to interpret data, draw actionable insights, and use them to inform campaign optimization., • Project management skills: ability to manage multiple campaigns simultaneously, meet deadlines, and prioritize tasks effectively. Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing, • Training & development Experience, Skills, and Education Requirements: 1. At least 5 years of proven successful Business Management, Distribution Management, or Sales experience, managing 4 or more people successfully, 2. Average tenure of at least 2 years over the past 5 years; fewer than 3 employers over the past 5 years., 3. Bilingual English/Spanish preferred with nearly perfect grammar., 4. Proficient in Microsoft Office suite (especially Excel & Outlook Emails) and Adobe Acrobat, and overall advanced computer competence required., 5. Strong problem solving, critical thinking, coachability, interpersonal, organizational, and verbal/written communications skills., 6. Bachelors degree in business administration or engineering required. Benefits/Equipment Provided: Paid time off (vacation, holidays, weekends) Health, Dental, Vision, and AD&D Insurance 401(k) retirement plan Work/life balance Desktop (Laptop if needed) Company cell phone Training + Company Paid Conference Travel Employee Discounts Career growth opportunities Summary of Job Responsibilities: The Branch Manager is responsible for the continual development of the business by managing the local/cylinder delivery routes, the walk-in store, and managing the purchases of the company. The Branch Manager is the backbone of the companys profitability; they aim to increase profit wherever possible, by increasing sales or reducing costs of any fashion including purchasing/product sourcing costs, distribution costs, or operational costs. The Branch Manager must be proactive and able to work within a fast-paced environment, be nimble and think quickly to resolve problems, think analytically and critically when executing decisions, and exemplify top-tier people skills & leadership towards customers and team members. The Branch Manager reports to the Operations Manager of the company. Detail of Job Responsibilities: Disclaimer: The above Job Description is intended to describe the general nature and level of work being performed on this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities, as needed.

Job Description HVAC install coordinator you will work as part of a dynamic team and you will exceed customer expectations by scheduling installation jobs and preparing the installers so they can accomplish the highest quality installations, every time. You are the glue that holds the installation department together. By working closely with the comfort specialist and manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial goals. Interact with customers to provide information about an organization’s products and services. Qualifications include good communication, organization, and computer skills. Company DescriptionDaniels Heating and Air Conditioning, LLC is driven by Family values and strives to create an environment where employees can thrive. We strive to be the premier HVAC and Plumbing company in Albuquerque and Santa Fe with the best trained, knowledgeable and proficient team in New Mexico. Our Mission is to be the premier home comfort provider in our market, by providing 100% customer satisfaction through our quality service, installations and prompt professional service and also by providing a great place to work. Daniels was recently awarded the Circle of Excellence Award.Daniels Heating and Air Conditioning, LLC is driven by Family values and strives to create an environment where employees can thrive. We strive to be the premier HVAC and Plumbing company in Albuquerque and Santa Fe with the best trained, knowledgeable and proficient team in New Mexico. Our Mission is to be the premier home comfort provider in our market, by providing 100% customer satisfaction through our quality service, installations and prompt professional service and also by providing a great place to work. \r\nDaniels was recently awarded the Circle of Excellence Award.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development What youll do here: The Sales and Marketing Manager supports the company with a variety of duties to include sales and marketing plans, research and development. Must be comfortable marketing to local businesses and clients face to face, zoom, email, text and phone, including cold calling if applicable. The position coordinates with the management team and must communicate effectively with area mangers of 5 states and 75 employees. Must feel comfortable creating and delivering a sales presentation and coaching other employees. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. • Assist in company wide marketing plan and budget, • Set and evaluate and promote sales and revenue goals, • Train and coach regularly other employees on sales and techniques, overcoming objections, • Meet set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings., • Coordinate and communicate effective with area managers and a team of up 75 employees in 5 states, • Assist in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming, bathrooms, cleaning counters, etc., • Assist leadership in personnel marketing and recruitment efforts, as needed., • Good interpersonal and communication skills., • Demonstrated ability in working in a fast paced environment, • Must be comfortable with computers and Word, Excel and PowerPoint., • Sales experience preferred, • Sales management preferred, • Reliable transportation and a valid driver's license and insurance are preferred., • Be coachable and ability to take constructive feedback, • Must be willing to travel 3-4 weeks per year, • Able to work in office 3-4 months a year (we have offices from Belen through all of Albuquerque and up to Santa Fe and Las Cruces, NM, southern CO and North Texas) and remotely from home at set times

Job Description Starting salary: $110,000 - $130,000 plus bonus paid quarterly (Depending on experience and what market you take on. Being bi-lingual is a plus) WHAT WE OFFER: We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Director of Operations the opportunity to grow and develop to their personal level. Some of our highlighted benefits are: • Clear and defined training., • Bonus plan, paid quarterly !, • Paid time off!, • Career growth, you are our future!, • Employee referral Program., • Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment), • 401K plan with company match and you can enroll upon hire! STATEMENT OF PURPOSE Directs daily operations of the Area to achieve profit, sales, customer satisfaction, marketing and human resource development objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices. ACCOUNTABILITIES AND KEY MEASUREMENT CRITERIA Key Measurement Criteria: In order to achieve consistency throughout our system as we measure and evaluate performance, the measurement criteria following each accountability should be considered and evaluated. The actual results as well as the methods and processes used to obtain the results should be assessed and commented on within the evaluation. It is also appropriate in your narrative to discuss the leadership, management and development of subordinates in the attainment of the accountabilities. The Key Measurement Criteria should not be viewed as the only factors to evaluate, as there are normally additional items that relate to a specific individual or market. 1. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate. KEY MEASUREMENT CRITERIA • Training and Execution of all food safety procedures, • Health Department evaluation results tracked at area office, critical items escalated immediately, • Models food safety culture during store visits, • Total store cleaning systems, • Expiration dates, • Cooked and raw product, • Temp log, • Handwashing, • Dishwashing, sanitizing and proper drying, • Current Food Safety certification, themselves and management staff, • FSE scores, • Food Safety Walk throughs 2. Maximizes Area profit objectives, and provides leadership and direction to subordinates for achievement of their assigned territory profit objectives. Working closely with Finance staff. KEY MEASUREMENT CRITERIA • Area profitability versus budget and prior year, • Management of food, paper, labor, overhead and other controllable costs, • Management of cash control program, POS targets and risk management targets, • Proactive identification by Area and District management of opportunities to enhance profits, and their execution of profit-enhancing objectives • Execution of Safety and Security policies as they relate to risk and casualty claim loss, • Leadership and direction, including coaching, support and education, to District Managers in profit building and cost management techniques 3. Maximizes area sales objectives versus budget and prior year, and provides leadership and direction to subordinates for achievement of their assigned territory sales objectives. KEY MEASUREMENT CRITERIA • Comparable area sales performance versus budget and prior year, • Percentage of individual units meeting budget; percentage of districts meeting budget, • Development and execution of short and long-term action plans to maximize sales, including downstores • Education, development and coaching of District Managers in sales building techniques, • Sales performance of key initiatives including:, • Transaction growth %, • Service times, • Late night sales $, • Pick up window %, • Kids Meals 4. Ensures total store “Service Excellence” and “Customer Courtesy” through the effective management and evaluation of QSC and other related programs in the Area. Achieves QSC goals. KEY MEASUREMENT CRITERIA • Speed of service, • Continual improvement in ROE, SOE, FSE and other store performance indicators, • Execution (quantity and quality) of store visits, • Execution of Quality, Service, Cleanliness and “Customer Courtesy” standards on all day parts and in all locations • Execution of Company systems and operating procedures, • Number of Sparkle certified stores; number of "Dave's Way" certified stores, • Frequency, nature and resolution of customer complaints; identification of trends developing from customer complaints, and development of action plan to address trends 5. Participates in the development of, and manages the implementation of, the Area's marketing plan and monitors market conditions to maximize sales opportunities and minimize competitor intrusion, working closely with the Marketing staff. KEY MEASUREMENT CRITERIA • Effectiveness of Area's marketing plan, • Execution of national and local marketing programs, • Execution of new product roll-outs, • Establishment of community presence and goodwill for the Brand, including utilization of CJ research information and any trends indicated, • Consistent message to customer (e.g., POP, reader boards, menu boards), • Proactive identification of opportunities to enhance visibility, respond to competitive activity, maximize POP, etc., • Participation in DMA planning and leadership 6. Manages the effective development and utilization of the Area's human resources; achieves staffing, turnover and affirmative action goals. Ensures the diversity of management work force including Shift Supervisor. Perpetuates People Excellence culture that maximizes motivation and productivity. Manages the performance management and Human Resources planning processes in the Area, working closely with the human resources staff. Assures adherence to all federal, state and local employment laws. KEY MEASUREMENT CRITERIA • Proper escalation of employee issues, • Diversity of hires and benchstrength at all levels, • Crew, Shift Supervisor and management staffing and turnover levels versus goal, • Minority and female DMs and GMs in Area versus goal, • Churn results for management, • Creation of a productive and motivating workplace environment through role-modeling, goal-setting, coaching and providing training and development to Area staff, • Quality of content, and percent of on-time reviews for DMs, GMs, Co-Managers, Assistant Managers, Shift Supervisors and Crew Members, • Recruiting, selection, recognition, compensation, discipline and other labor and employment practices are in compliance with all Wendy’s policies and procedures and federal, state and local employment laws 7. Develops subordinates to maximize their contributions and future promotability. Provides proper store management training and development using established systems and practices. KEY MEASUREMENT CRITERIA • Oversees utilization of COT system, • Number of Phase I and Phase II stores versus goals, • Attendance of Area management to training classes and completion of training assignments, • Development and execution of personal development plans for DMs and store management employees within Area., • Development of benchstrength at every level, as measured by internal promotions vs. external hires, • CMIT and GMIT hires versus internal promotions, • Ongoing review of personal development plans 8. Participates in the Area's planning process; including the development and implementation of the Area's business plans and budgets to ensure Wendy's growth and development in the territory. Working closely with Development staff. KEY MEASUREMENT CRITERIA • Development of annual sales and budget forecasts, • Development and execution of Area Business Plan to support North America Business Plan, • Development and management of Capital Budget Plan including write offs, • Store openings on time, on budget and in compliance with opening operating standards, • Participation and support of DMA business plan, • Management of acquisitions/dispositions, if applicable 9. Performs other job-related duties as may be assigned or required. KEY MEASUREMENT CRITERIA This accountability should be left blank unless a specific program, activity, or contribution resulted which is not addressed by a previous accountability. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE Strong knowledge of restaurant operations, Company policies and procedures, and the financial, marketing, training and human resource aspects of the industry. Excellent communication, organization and management skills. EDUCATION and/or EXPERIENCE College degree, preferred or equivalent operational experience; and 7 - 8 years of restaurant operations management experience, including experience in managing multi-location operations; or equivalent combination of education and experience. PC experience. WORK ENVIRONMENT Frequent travel to multiple restaurants within the assigned area.

Job Description General Manager Job Description Position Title: General Manager Reports to: Chief Executive Officer Pay Classification: Exempt Pay Type: Salary Summary The General Manager is responsible for sales, operations, personnel management, and achieving or exceeding revenue and profit goals. As a rapidly growing company, the General Manager will be responsible for developing and executing initiatives to further the companys goals. Duties & Responsibilities • Manage day-to-day operations., • Assume full operational responsibility for profit and loss related activities., • Manage three or more front line managers who, in turn, supervise a field workforce of sales and service teams offering HVAC and Plumbing products and services to both residential and commercial customers., • Oversee successful execution of all Plumbing, HVAC, and Electrical service., • Must have a comprehensive understanding of P&L and balance sheet statements., • Help formulate and implement the strategic plan for the company and work with all levels of the company to execute., • Develop and maintain a yearly marketing plan and budget., • Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the company., • Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings., • Maintaining a working knowledge of competitors, developing innovations to maintain market lead, and sharing best practices with other members of management., • Consistently administering company policies and procedures throughout the company., • Uphold companys Core Values., • Collaborate with Ownership on long & short-term plans for company growth., • Provide timely, accurate and complete reports on the operating condition of the company to Ownership., • Work autonomously while ensuring Ownership expectations are readily met and exceeded., • Foster a success-oriented, accountable environment within the company., • Act as a strategic partner on the leadership team and liaison among the sales, service, installation, and operations departments., • Provide oversight and accountability, Managers are on track and within budget., • Bachelors degree in business or related field., • Minimum of 10+ years, verifiable full- time management experience in residential Plumbing or HVAC Industry., • Working knowledge of residential Plumbing and or HVAC methods, techniques & systems; as well as codes, • Professional degree preferably in Construction Management or equivalent desired but not required., • Must embrace being constantly challenged to grow and improve operationally and professionally., • Passion for and prior successful history of building high performing teams., • Strong Leadership skills with ability to build consensus and gain buy-in., • Maintain and enhance company culture., • Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved., • Valid Driver's License. OUR TEAM MISSION The relentless pursuit and commitment to excellence, for our Albuquerque Plumbing Family, our Customers, and our Industry.