Vice President, Unit Leader- Commercial Insurance
11 days ago
Overland Park
Job DescriptionVirtus Insurance, a nine-time Best Places to Work in Insurance award‑winner, is redefining what a modern brokerage looks like. We are fast, specialized, and relentlessly client‑centric, operating across Real Estate, Hospitality, Private Capital, Benefits, Construction, Retail & Distribution, Food & Beverage and Small Business / Personal Lines. Our culture rewards ownership, excellence, and fearless pursuit. We are looking for a proven leader who wants to build something extraordinary. What This Role Is: The Vice President, Real Estate Unit Leader is a high‑impact leadership role responsible for managing some of the firm’s largest Commercial Real Estate clients and leading a high‑performing Real Estate Client Success Unit. You will be the operational engine, the cultural standard‑bearer, and a key strategic partner in advancing one of Virtus’ most important industry verticals. At scale, this role will transition to full people leadership, managing direct reports exclusively. This is a role for someone who wants both command and accountability — and the autonomy to build a best‑in‑class practice within a growing national platform. Who Thrives at Virtus: • Embody the Virtus Core Values: Better Tomorrow, Fearless Pursuit, One Virtus., • Are energized by leading people, elevating performance, and building high‑trust teams., • Manage complex Real Estate placements with confidence and technical mastery., • Are a disciplined operator who values process, quality, and measurable results., • Communicate with clarity, conviction, and executive polish., • Want a seat at the table helping shape the future of the Real Estate Practice.Key Responsibilities:, • Leadership & Team Development, • Lead and mentor a full Real Estate Client Success Unit (AEs, AMs, CAS)., • Set the standard for service excellence, technical accuracy, and client experience., • Conduct workflow reviews, renewal readiness checks, and quality audits., • Optimize workload distribution and team capacity planning., • Deliver real time coaching, formal evaluations, and individualized development plans., • Recruit and retain top performers; support succession and bench strength., • Serve as senior point of escalation for client issues, carrier obstacles, or process bottlenecks., • Maintain compliance with all internal systems, documentation, and licensing standards., • Lead weekly or bi-weekly alignment meetings with the team focused on performance, renewal excellence and career progression. 2. Strategic Practice Leadership, • Collaborate with Practice Leadership on service model evolution, operational strategy, and staffing structure., • Participate in leadership meetings and support practice level forecasting and financial planning., • Lead cross functional improvements to drive efficiency and scalable growth., • Influence key stakeholders and help roll out new workflows and service innovations., • Reinforce One Virtus—building cohesion, alignment, and shared accountability. 3. Book of Business Management, • Manage a personal portfolio of upper‑middle‑market Commercial Real Estate accounts until a certain Book scale is reached, then exclusively manage the Unit team members., • Lead strategy around coverage architecture, risk transfer, stewardship reporting, and renewal planning., • Maintain deep understanding of each client’s business model, risk exposure, operations, and strategic priorities., • Provide executive‑level guidance on risk management, market conditions, and financial structures., • Maintain exceptional retention and growth metrics across assigned accounts. 4. Portfolio Oversight & Technical Excellence, • Provide oversight into unit deliverables: proposals, marketing strategies, and submissions., • Review complex placements including layered property programs, self-insured retention programs, captives, builder’s risk, management liability, cyber, and specialty structures., • Ensure delivery meets Virtus standards for quality, accuracy, and documentation., • Strengthen carrier and wholesaler partnerships and utilize market insights to drive strong outcomes., • Stay current on industry trends, legal changes, and emerging Real Estate risks. 5. Operational & Financial Accountability, • Own unit KPIs: retention, renewal discipline, file quality, service plans, client satisfaction., • Support practice profitability through revenue execution, margin discipline, and cross‑sell strategies., • Ensure timely, precise completion of all renewals, endorsements, certificates, audits, and communications., • Support producers in strategic planning and new business opportunities.Qualifications:, • 5–10+ years commercial insurance experience with proven Real Estate specialization., • Direct experience leading, coaching, or managing within a brokerage environment., • Deep technical understanding of complex Real Estate risks and placements., • Strong negotiation skills and ability to build connection quickly., • Proficient with modern systems, workflows, insurance platforms and Microsoft 365., • Exceptional communication skills including public speaking and executive presentation., • Bachelor’s degree preferred; CPCU or related designations strongly preferred., • Active Property & Casualty license. What Will Make You Stand Out:, • Expertise in large Real Estate programs, alternative risk, captives, aggregate deductibles, and self-insured retention structures., • Experience leading large multi‑stakeholder engagements at scale., • Proven track record of team performance improvement and operational excellence.