Concierge jobs in Florida - Page 17

Job Description Join the Team at Concierge Home Care – Where Care Changes Lives! At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes. Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement. Location: This position is based in Brooksville, FL, servicing accounts in Hernando County, FL. Your Role as a Home Health Account Executive: • Build Relationships: Develop and maintain strong connections with referral sources to consistently meet or exceed sales goals., • Patient Advocacy: Act as a patient advocate, ensuring a safe and seamless transition from healthcare settings back to their home within the community., • Collaborate with Teams: Participate in weekly case conference meetings and coordinate with community healthcare teams., • Community Education: Provide ongoing education to residents, caregivers, and wellness directors., • Continuity of Care: Ensure smooth communication and continuity between physicians, community, and home care teams., • Admission/Transitional Care Coordination: Oversee the referral-to-admission process, ensuring all required documentation is obtained and processed efficiently., • Executive Communication: Maintain regular communication with the community’s executive team to ensure seamless resident care and continuity. Qualifications: • Established book of business in the territory (required), • Background in wound care, orthopedics, pulmonology, cardiology, or urology (required), • REQUIRED Clinical background (RN or LPN), • Excellent interpersonal communication and presentation skills (required), • Proficiency in Microsoft Office (preferred), • Detail-oriented (required), • Ability to travel within the assigned territory and to sales meetings as required, • Exceptional customer service and communication skills (both verbal and written), • Valid driver’s license, auto insurance, and reliable transportation (required), • Home health care experience (preferred) Why Choose Concierge Home Care? Whether you’re new to home health or an experienced Account Executive, you’ll have access to the tools and guidance needed to succeed. You’ll also be part of a team that values collaboration and autonomy. While you’ll have the independence to manage your role, you’ll never be without the support of experienced business development leaders and a dedicated team focused on delivering exceptional care. We’ve Got You Covered Join Concierge Home Care and experience benefits tailored to you: • Flexible Business Hours: Adaptable schedules with potential responsibilities spanning Monday through Sunday. Weekend availability may be required, but employees have the flexibility to adjust hours based on workload., • Compensation: The base salary for this position ranges from $75,000 to $90,000, based on your years of experience and existing book of business within the territory. After meeting a minimum episodic quota, you’ll become eligible for a robust bonus structure designed to help you maximize your earning potential., • Professional Development: Elevate your career with mentorship programs, free CEUs, and pathways for growth. Comprehensive Benefits: • Enjoy three weeks of PTO and annually increases to four weeks after five years., • Earn quarterly bonuses based on individual and team performance., • Plan for the future with our 401(k) options., • Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses., • Health, dental, vision, and HSA options., • Mileage reimbursement or company vehicle (per company policy).

Job Description Here is a refined and professional version of your Service Advisor in Training job listing: Launch Your Career with Us — Service Advisor in Training New Smyrna Chrysler Jeep Dodge RAM We are always looking for bright, motivated, and energetic professionals to join our world-class team. Our employees work collaboratively toward a shared goal: delivering the best service in the industry. If you're seeking an exciting opportunity with clear advancement potential, our Service Advisor in Training role is the perfect place to start. If you believe your skills and attitude would be a valuable asset to our customers and team — we want to get to know you! Key Responsibilities: * Oversee service orders and Drive Lane flow to ensure prompt, courteous, and efficient service. * Take ownership of the customer experience to create lasting, positive impressions. * Provide concierge-level support for all customer inquiries, in person or by phone. * Monitor and ensure technician hours are consistently sold and effectively utilized. * Efficiently distribute work among technicians. * Assist customers with technical questions on vehicle problems, warranties, and repairs. * Maintain a Customer Success Index (CSI) at or above company standards. * Help diagnose vehicle issues and assist with parts/tool ordering. * Participate in the warranty claim process and support service department training/supervision. * Uphold company policies, promote compliance with laws and regulations, and support a culture of accountability. * Build and maintain strong relationships with manufacturer representatives. * Foster a positive, team-oriented workplace. Qualifications: * Friendly, organized, and professional demeanor * Strong communication and time management skills * Leadership ability or demonstrated supervisory experience * Consistent service and sales performance history * Positive customer satisfaction track record * Self-motivated and team-oriented * Professional appearance and attitude * Ability to work independently with minimal supervision * Valid driver's license and clean driving record Why Join Us? Working at New Smyrna CJDR offers more than just a job — it’s a path to growth in one of the industry’s most modern and well-equipped facilities. Our team values hard work, professionalism, and a positive attitude. We are an equal opportunity employer. Discrimination or harassment based on race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status is strictly prohibited. Start your career in automotive service with us today — apply now and take the first step toward an exciting future!

Job Description Concierge/Front Desk personnel is responsible for building access and provides concierge service to residents guest and visitors of the building. A common example of a service that our concierge may perform is the signing in/out of packages.

Job Description Are you a self-starter with the desire to make a better income? Do you love helping others and thrive on making their home vision a reality? If you answered yes to these questions, then we’ve got a career opportunity for you! Our team is growing and we need Sales Agents to help us handle our abundant amount of leads! We not only provide lots of leads but proven training and mentor support to ensure your success. Our marketing tools and administrative support will allow you to do what you do best--SELL. Our team atmosphere is fun and engaging, and we treat our team like family. If this sounds like a great fit for you, please apply! Compensation: $250,000+ Responsibilities: • Prospect for new leads to promote new business, • Consistent lead follow-up to grow the sales pipeline, • Nurture relationships that connect with our clients to generate more sales, • Supervise the closing process to provide clients with an efficient and smooth transaction experience, • Consult with buyer and seller clients to hone in their home wants and needs and close the dealQualifications:, • Great communication and social skills, • Driven, self-motivated and desires professional growth, • Past sales experience is preferred, • Top-notch time management skills and highly organized, • Technology drivenAbout Company We have made top-producing agents in the area. We have done hundreds of deals for hundreds of millions. Unlike many brokerages, our broker is there for the agents nights, weekends, or whenever the time comes up. We are a trusted Northwest Florida concierge real estate team that handles transactions start to finish, making the process easy for clients. We are here full-time time so clients do not have to be. We love helping from the browse to the close and the listing to the sale.

Job Description Concierge Care is seeking in-home CNA (Certified Nursing Assistant) or HHA (Home Health Aide) Caregivers to help serve senior clients in our community! Compensation: Hourly $16.00 - $19.00 - Live-in rates of $170 - $215 per day. Pay rates are client-directed and depend on location, level of care, client needs, etc. Make your own schedule as a 1099 contractor with flexible scheduling options to fit your lifestyle, with day, evening, and 24-hour live-in positions available! Apply today with Concierge Care! Our response time is usually within a few hours, and our goal is to help get you in process and contracted within the week! - Please check our employer reviews on Indeed, Google, and Yelp! Description of the role: • Providing companionship and non-medical support to seniors in their homes, • Assisting with daily living activities and personal care tasks, • Administering medication reminders, • Completing light housekeeping and meal preparation duties, • Offer both companionship and non-medical support to seniors in their own homes, • Assist with daily living activities, such as bathing, dressing, grooming, toileting, and transfers, • Provide medication reminders, • Complete light housekeeping duties and meal preparation duties, • Must be at least 18+ years of age, • Must be legally authorized to work within the United States, • Reliable transportation to work is required; a valid driver's license is preferred, • Self-directed, with the ability to work independently, • Competitive hourly pay rates, • Flexible scheduling with day, evening, and 24-hour live-in positions, • Wages paid weekly We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nursing Assistant, Certified Nursing Assistant / HHA, Caregiver, Home Health Aid, Nursing Aid. Certified Nursing Assistant - CNA - Nurses Aide

Job Description Brightway Insurance is hiring a Full-Time Client Concierge in Saint Augustine As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction. Key Responsibilities • Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services., • Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing., • Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions., • Maintain organized client records, process paperwork, and manage scheduling to support agency operations., • High school diploma or equivalent; college degree preferred., • Previous experience in customer service, insurance, or administrative roles is advantageous., • Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge—apply today!

Job Description A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! • THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders., • We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW., • CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!, • Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service., • On-demand pay in between paychecks! PICTURE YOURSELF… Pelican Landing is looking for a concierge to join their team! The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone. The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security and telecommunications systems within the community. Apply today! ESSENTIAL JOB FUNCTIONS: • Maintains a professional personal presentation, • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries, • Answers the phone within 3 rings; determine natural of call to either relay information or route call as appropriate, • Takes detailed messages with name, date, time and return phone number, • Ensures team members receive their phone messages promptly, • Maintains knowledge of who is available to receive an inquiry or host a tour, • Maintains security by following procedures, monitoring log books to include visitor sign in and sign out, • Maintains safe and clean reception, lobby and Welcome Room areas by complying with procedures, rules and regulations, • Receive and sort mail for Leadership Team, • Maintain yearly transportation book for resident’s doctor appointments as necessary, • Communicate with Driver at least 24 hours in advance regarding resident appointment dates and times, • Report all accidents and incidents as soon as possible to your supervisor, no matter how minor, • Maintain the confidentiality of residents’ personal care information, • Honor the residents’ personal and property rights, • Knowledge of computers and relevant software applications to include Microsoft Office and Outlook, • Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts, • Able to make independent decisions, • Must be able to communicate in a warm, friendly and caring manner, • Must possess a passion to work with and around senior citizens, • Knowledge of administrative and clerical procedures, • The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:, • Able to sit 75% of the day, • Able to concentrate with frequent interruptions, • Able to work under stress and in emergency situations, • Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping, • Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members, • Work in all areas of the community, • Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions, • Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures, • Requirements for personal protective equipment includes infection control kit, rubber gloves and non-slip shoes, • Subject to infectious diseases, substances and odors, • Follow Safety Policy & Procedure

Job Description Bay Paws Pet Resort in Tampa, FL is looking for organized individuals to join our strong team. We are located at 1212 N 34th St, Tampa, FL 33605. Our ideal candidate is self-driven, motivated, and engaged. Responsibilities • Greet all pet guests and pet parents with enthusiasm, • Ensure all details are accurate and complete for every reservation, • Maintain all client requests for services, • Create positive and long-last relationships with all potential and current clients, • Coordinate schedules, appointments, and calendars, • Answer all phone calls in timely manner, • Learn and understand internal computer system to maintain client profiles, • Maintain an organized filing system, • Enter data into reports as needed, • Assisting with pet care - as needed Qualifications • Exceptional attention to detail, • Ability to organize and create orderly systems

Job Description Concierge John Knox Village is looking for an outgoing and dependable individual for our Per-Diem Concierge position. This is a key role in providing support and hospitality services to the residents and family members of John Knox Village. This position will provide extraordinary service to enhance the lifestyle and well-being of each resident. Hours and shifts may vary for this position so open flexibility is required. We are seeking those who enjoy providing exceptional care to elders. A typical day working at John Knox Village includes greeting and assisting residents in a welcome, professional and helpful manner. You will help the residents coordinate many services, some of which include transferring phone calls to resident homes, coordinating transportation and sorting/distributing resident mail. This role will be a direct support role to residents and guests of John Knox Village where exceptional customer service will be provided with each request. John Knox Village, conveniently located in Pompano Beach, at 550 SW 3rd Street, with easy access from major highways and transportation options. There are many benefits to working for John Knox Village. If you are someone who likes being part of a team, is looking for comprehensive training, on-going education and the ability to be involved in your teams' decisions, than we would love to speak with you. John Knox Village is a Drug-free and Tobacco-Free workplace. EOE John Knox Village is proud to be a SAFE PLACE TO WORK! Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first. John Knox Village is a Drug-free and Tobacco-Free workplace. EOE Job Posted by ApplicantPro

Job DescriptionWelcome Desk Concierge (Opening Team) Location: St. Petersburg, FL Type: Part Time / Full Time | Reports to: Director of Member & Guest Experience Compensation: $20/hour Welcome to St. Pete Athletic. We’re not just launching a club—we’re building a community, a standard, and a vibe. Think urban country club. St. Pete Athletic is where sport, hospitality, and social energy collide. With 14 pickleball courts, 2 padel courts, dedicated table tennis spaces, a full-service restaurant and bar, and amenities ranging from coworking to wellness to a garden oasis—it’s a place to play, connect, and belong. But our real secret? Hospitality. The kind you feel, not just see. We believe in creating moments that surprise and delight. And we’re looking for Welcome Desk Concierges who live and breathe that philosophy. The Opportunity As the Welcome Desk Concierge, you are the face of St. Pete Athletic and the first impression for every member and guest. Your polished professionalism, engaging energy, and genuine hospitality set the tone for an elevated experience. You’ll orchestrate check-ins, manage reservations, and serve as the central guide for all amenities—ensuring every guest journey is seamless, personalized, and aligned with the club’s luxury standards. This is a role for someone who thrives in guest-facing moments, anticipates needs before they’re spoken, and delivers every interaction with warmth and precision. Key Responsibilities Luxury Guest Engagement • Welcome members and guests with warmth, eye contact, and a genuine smile, using names whenever possible., • Escort guests to their destination when business allows, ensuring a personalized arrival., • Anticipate needs by observing cues and proactively offering towels, schedules, or food & beverage recommendations., • Provide thorough orientation so members and guests can take full advantage of amenities., • Resolve guest concerns gracefully and promptly, escalating to leadership as needed., • Act as a brand ambassador by communicating upcoming events, programs, and member benefits. Front Desk Operations • Manage check-in/check-out processes for courts, dining, retail, and event registrations with accuracy., • Maintain real-time accuracy of reservations and arrivals in the Club Management System., • Verify membership credentials, guest passes, and bookings, ensuring zero entry errors., • Handle phone calls and email inquiries with professionalism, clarity, and warmth., • Process payments accurately and efficiently., • Manage lobby flow during peak times, balancing efficiency with discretion and guest comfort. Presentation & Readiness • Monitor lobby and front-of-house areas to ensure cleanliness, organization, and alignment with brand standards., • Execute opening and closing procedures, including restocking, system checks, and readiness walkthroughs., • Maintain Lost & Found, document incidents, and submit reports to leadership., • Relay VIP arrivals and special requests immediately to managers and department leads. Collaboration & Communication • Serve as the central liaison between guests and internal teams—culinary, retail, courts, and events., • Coordinate with departments to fulfill guest requests seamlessly., • Communicate clearly and courteously with colleagues to ensure smooth handoffs., • Attend pre-shift briefings to review VIP guests, special events, and priorities. Standards & Safety • Uphold confidentiality and member privacy in all interactions., • Follow all health, safety, and sanitation guidelines., • Assist with emergency protocols during medical, fire, or weather-related incidents., • Embody the club’s style standards: polished uniform, approachable posture, and professional demeanor., • Ability to stand for extended periods, lift up to 30 lbs, and move throughout the facility as needed. Who You Are • You thrive in guest-facing roles and love creating positive first impressions., • You’re polished, professional, and approachable., • You’re detail-oriented and reliable with strong communication skills., • You’re calm under pressure and solution-focused., • You see hospitality as a craft, not just a job. Our Promise to You At St. Pete Athletic, we want this to be one of the best jobs you’ve ever had. That means: • A supportive team culture built on kindness, excellence, and joy., • Opportunities to learn across multiple areas of hospitality., • The chance to be part of a community that values connection as much as service. Compensation & Benefits • $20/hour., • Opportunity to enroll in company health insurance plans., • Flexible scheduling (part-time or full-time)., • Opportunities for advancement in an opening club., • Employee discount for club membership (includes F&B and retail preferred pricing). Sound Like You? Let’s Talk. If you’re ready to join the opening team that’s setting a new bar for hospitality in Tampa Bay, we’d love to meet you. Hiring Process: • After applying on our website, check your messages for a link to complete our required pre-interview questions., • We will send out invites for our career fair in late September for candidates we want to move forward with., • Estimated start date: mid-October. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionJob Title: Hotel ConciergePosition Overview:The Hotel Concierge provides exceptional customer service to hotel guests by offering assistance with various requests, including restaurant reservations, event tickets, transportation, sightseeing recommendations, and other guest services. The concierge ensures that guests have a memorable and seamless stay by anticipating their needs and providing tailored solutions.Key Responsibilities: • Guest Assistance:, • Greet guests upon arrival and establish rapport to understand their needs., • Provide guests with information about the hotel’s amenities, services, and local attractions., • Assist with special requests such as booking transportation (e.g., taxis, airport shuttles), arranging spa appointments, or providing directions., • Resolve guest complaints or issues with a professional and positive attitude., • Reservations and Bookings:, • Make restaurant reservations, theater tickets, and transportation arrangements., • Recommend local attractions, activities, and events based on guests’ preferences., • Secure hard-to-get reservations or tickets for guests, going above and beyond to fulfill special requests., • Assist with arranging excursions or tours and provide recommendations for sightseeing., • Guest Services:, • Handle guest requests for personal services, such as dry cleaning, shoe polishing, or deliveries., • Coordinate with hotel staff to ensure special arrangements (e.g., flower delivery, birthday celebrations, or romantic getaways)., • Ensure guests are informed of hotel policies, facilities, and promotions., • Communication and Coordination:, • Maintain communication with other hotel departments to ensure that guests' requests are met in a timely and efficient manner., • Keep accurate records of guest requests, preferences, and feedback for future reference., • Local Knowledge:, • Stay informed about local events, attractions, restaurants, and cultural happenings., • Build a network of reliable vendors and service providers to ensure guests receive high-quality recommendations., • Customer Service:, • Exhibit excellent communication and problem-solving skills to handle all guest inquiries with patience and professionalism., • Ensure that every guest feels valued and cared for, creating a welcoming and luxurious environment., • Uphold the reputation of the hotel by providing exceptional service and personalized attention to detail., • Security and Safety:, • Be aware of any security issues and safety protocols related to guests’ well-being., • Keep sensitive guest information confidential and secure.Skills and Qualifications:, • Experience: Previous experience in customer service, hospitality, or a related field. Experience in a concierge role is a plus., • Communication Skills: Excellent verbal and written communication skills to interact with guests, management, and staff., • Organizational Skills: Strong multitasking abilities to handle multiple requests and prioritize tasks effectively., • Problem-Solving: Ability to quickly resolve guest issues and requests in a professional and courteous manner., • Knowledge of Local Area: In-depth knowledge of the local area, including popular attractions, dining options, shopping, and entertainment., • Technology Proficiency: Familiarity with hotel management software, booking systems, and Microsoft Office Suite., • Personality: Friendly, approachable, and attentive demeanor with the ability to remain calm under pressure.Education and Certification:, • A high school diploma or equivalent is typically required; a degree in hospitality management or a related field is preferred., • Certifications in customer service or hospitality may be beneficial.Work Environment:The Hotel Concierge typically works in a hotel lobby or concierge desk area. They may be required to work irregular hours, including nights, weekends, and holidays, to accommodate guest needs.This role is key in providing an exceptional guest experience and requires a combination of customer service skills, local knowledge, and problem-solving abilities.

Job Description About the Role: The Hotel Concierge plays a pivotal role in enhancing the guest experience by providing exceptional service and personalized assistance. This position is responsible for anticipating guests' needs and ensuring their stay is comfortable and enjoyable. The Concierge will serve as a knowledgeable resource for local attractions, dining options, and transportation, creating memorable experiences for guests. Sales abilities and the knowledge of the theme parks and attractions in the Orlando area are crucial to this role. Not only is this a Guest Service position, but a sales position. The Concierge contributes to the overall operational success of the hotel. Ultimately, the goal is to foster a welcoming environment that encourages repeat visits and positive word-of-mouth referrals. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a customer service role, preferably in the hospitality industry., • Knowledge of multiple languages is a plus, particularly Spanish and/or Portuguese., • Greet guests upon arrival and provide them with information about hotel services and local attractions., • Assist guests with reservations, transportation arrangements, and special requests to ensure a seamless experience., • Assist hotel guests with Vacation Planning while in Orlando. Answer questions they may have about theme parks, attractions, restaurants, shopping or anything else in the local Orlando area. Sell theme park and attraction tickets and do various other tourist related duties, including making dinner reservations, booking tours and excursions, and rental cars., • Maintain an up-to-date knowledge of local events, dining options, and entertainment to provide tailored recommendations. The required skills are essential for daily operations, as the Concierge must effectively manage guest interactions. Strong hospitality and customer service skills are crucial for creating a welcoming atmosphere and addressing guest needs promptly. Proficiency in Microsoft Office is needed for basic duties including creating reports and communicating with team members. The ability to make sales of theme park and attraction tickets and close those transactions efficiently ensures that all guest services are billed accurately and in a timely manner. Overall, these skills enable the Concierge to provide a high level of service that enhances the guest experience and supports the hotel's reputation. Must have an outgoing personality and be willing to proactively engage with guests.

Job DescriptionDescription: Position Summary The Overnight Front Desk Concierge represents Radkin Concierge and serves as the main point of contact for residents, quests, and authorized vendors during overnight hours. This role ensures building security protocols are upheld, provides excellent hospitality service, maintains accurate logs, and manages access control procedures. Essential Duties & Responsibilities • Manage guest/vendor check-ins and verify ID when applicable Requirements: • Strong communication and customer service skills, • Reliable, punctual, respectful, and professional demeanor, • Able to stay alert and focused during overnight shift hours, • Must be authorized to work in the United States

Job Description Responsibilties: • Make service appointments, • Ask the client qualifying questions to uncover needs and directs calls appropriately, • Ensures that service consultants receive messages promptly, • Filing Repair Orders, • Concierge, assuring client guest lounges are neat and fully stocked with beverages and snacks, • High School Diploma or Equivalent, • Demonstrated customer service skills, • Demonstrated communication and interpersonal skills, • 6-12 months previous work experience (preferred)

Job DescriptionSalary: $22-$24 Luxury Cruise & Guest Relations Concierge Location: Miami, FL 33126 (U.S.-based) Pay: $22.00-$24.00 per hour + eligible quarterly bonuses and incentives Schedule: Full-Time | Flexible schedule including evenings, weekends and holidays Languages Required: English (additional languages are a plus) Work Authorization: U.S. Work Authorization required About John Paul & Orient Express At John Paul Group, part of the global ACCOR family, we believe in the power of human connection. With roots in Paris and a presence in over 40 countries, we specialize in transforming everyday moments into unforgettable experiences. Our team is made up of passionate individuals who care deeply about delivering thoughtful, personalized service. Were proud to partner withOrient Express, a legendary brand that has defined luxury travel since 1883. From the reimagined original carriages of The Orient Express to the breathtaking Silenseas sailing yacht and upcoming hotels in Rome and Venice, Orient Express invites travelers to embrace the journey as the destination. About the Role Were looking for hospitality professionals who are passionate about luxury travel and delivering seamless, high-touch service. As a Luxury Cruise & Guest Relations Concierge, youll be the trusted guide for guests embarking on extraordinary journeys aboard Orient Express Silenseas and beyond. This is a full-time, on-site role based in the U.S., supporting guests before, during, and after their travel experiences. Youll collaborate with global teams to curate personalized itineraries and ensure every detail reflects the elegance and sophistication of the Orient Express brand. Training & Schedule • Training: Paid onboarding with access to global resources and mentorship, • Schedule: Full-time with flexibility to support guests across time zones, • $22.00-$24.00 per hour + quarterly bonuses and performance incentives, • Health and wellness benefits (Medical, Dental, Vision, and more), • 24/7 Employee Assistance Program for confidential support, • Travel perks including IATA card and exclusive discounts with ACCOR Hotels and partners, • Opportunities for career growth within John Paul and the global ACCOR network, • Serve as the first point of contact for guests, providing a seamless and welcoming booking experience, • Curate personalized travel itineraries based on guest preferences, • Anticipate and address guest needs before, during, and after their journey, • Collaborate with onboard and shore-based teams to deliver bespoke services, • Provide expert guidance on travel options and exclusive experiences, • Coordinate pre-arrival and post-journey activities to foster long-term guest relationships, • 2+ years of experience in cruise, luxury travel, or high-end hospitality, • Proven ability to serve high-profile clients with discretion and attention to detail, • Strong interpersonal skills and emotional intelligence, • Experience in concierge services or crafting personalized travel solutions, • Fluent in English (additional languages are a plus), • Passion for luxury travel and a keen sense of elegance, • Team-oriented mindset with strong problem-solving and organizational skills, • Familiarity with cruise operations or port culture is a plus, • Proficiency in CRM systems, Excel, Outlook, and other tech tools, • Extensive knowledge of private transportation, dining, entertainment, and local attractions Join Us If youre a hospitality professional who thrives on creating unforgettable guest experiences and takes pride in delivering thoughtful, human service, wed love to read your application. Apply today and start your journey withJohn Paul Group and Orient Express Silenseas. EEO We are an Equal Opportunity Employer John Paul values diversity and respect in the workplace. We celebrate and welcome diversity and are committed to creating an inclusive and equitable environment. Persons with disabilities who may need accommodations during the recruiting process are encouraged to discuss this with the Hiring Manager. Let me know if you'd like a version tailored for a specific platform like LinkedIn or Indeed, or if you want help crafting a cover letter to match this role.

Job Description Do you love creating an exceptional resident experience? Are you service-oriented and looking for a like-minded team? As Lead Amenities Concierge, you are a valued member of our hospitality team and we’re looking for you! We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This community of unparalleled quality and beauty features many distinct, yet interconnected neighborhoods with gorgeous views of the sugar white beaches and other natural surroundings. It's a vibrant community that eases into its natural surroundings with a Southern simplicity and grace. Tucked between beautiful beaches and a natural coastal lake, the community is rich in natural beauty. The Lead Amenities Concierge is an ambassador of first impressions and responsible for assisting homeowners and guests so they can enjoy the amenities facilities and all they have to offer. This role is fundamental in maintaining our lively community and ensuring a safe, enjoyable environment for all. What you’ll accomplish: • Supervising amenities staff, • Ensuring all facility policies and procedures are being followed, • Offering concierge services, • Extending the highest level of service to residents and guests, • Assisting with facility admittance, • Tactfully enforcing rules and regulations, • Sharing community information including parking regulations and services offered, • Experience supervising a staff, • Customer service and hospitality experience, • Professional communication, appearance, and behavior, • Ability to work calmly and effectively under pressure, • Flexibility to work after-hours, holidays, and weekends as scheduled The physical requirements can vary, but generally, they may include: • Mobility: Ability to walk the grounds long distances in various weather conditions., • Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds., • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events. What we offer: • Comprehensive benefits package including medical, dental, vision, and life insurance, • Wellness program, • Flexible Spending Accounts, • Company-matching 401k contributions, • Paid vacation, holiday, and volunteer time, • Company-paid Short-term Disability, • Optional Long-term Disability, • Employee assistance program, • Optional Pet Insurance, • Training and educational assistance, • Perhaps most importantly, a service-oriented team who is dedicated to your success!

Job Description Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! We're sniffing out our next Customer Service Representative at Happy Camper —someone who can make every client feel like a VIP (Very Important Pet-parent). Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment. At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families. Since 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease. 🎁 Perks & Pay: Part-time health, mental health, and telehealth benefits Pay starts at $14.00/hour DOE + tips 📋 Reporting To: General Manager 💪 What You Should Know: * You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes. * Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs—you know). * Availability on evenings, weekends, and holidays required (pets don’t take days off). * Exposure to cleaning supplies, pet hair, and, ahem, “accidents” is part of the gig. 🐕 What You’ll Be Doing (Besides Being the Friendly Face Everyone Remembers): * Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding). * Answering phones with a smile in your voice and multi-tasking like a pro. * Touring new clients through the facility and selling the services that keep tails wagging. * Ensuring up-to-date vaccinations are on file—because safety first. * Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat). * Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are. * Responding to complaints with patience and professionalism— even when it’s clearly the cat’s fault. * Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher. * Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions. * Jumping in to support other team members whenever needed. We’re all in this together. 🐾 What You Bring to the Table: * You’re a people-person and a pet-person. * Previous experience in customer service or retail? Heck yes. * You’ve got solid communication chops—phone, in-person, email, you name it. * Multi-line phones and computer systems don’t scare you. * You're cool under pressure and know how to keep things professional (even when someone’s barking—and we don’t mean the dog). * You solve problems faster than a lab chasing a tennis ball. * High school diploma or equivalent required. * 1+ year of customer service experience preferred. If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?