Program Manager - Youth Assessment Center
24 days ago
Champaign
Job Description The Youth Assessment Center Program Manager will be responsible for the oversight, supervision, and overall coordination of RPC’s Youth Assessment Center (YAC), the Youth Housing Advocacy Program (YHAP), the Norman Housing Advocacy Program (HAP), and other programs or services as assigned. This position will work with the Community Services Assistant Director to design and implement high quality programming based on research that is responsive to the needs of youth and families in Champaign County. The position will provide oversight and overall coordination of contracts, and grants in compliance with all relevant State, Federal, and local provisions; supervise staff assigned to the programs they manage; participate in the selection, interview, hiring, and orientation process of new employees; build and maintain collaborative partnerships with Champaign County Court Services staff, law enforcement, community agencies, schools, funders, referral sources, agency procured contractors, etc. This position provides leadership to the Community Services Division in the absence of the Community Services Director and Community Services Assistant Director. The Program Manager is responsible for the administration of program activities, including assigning tasks, monitoring direct client centered services provided by social services staff, as well as management and upkeep of confidential client and program data. • Bachelor’s degree in human or social services or related field and a minimum of three years of direct client service experience or a combination of education and experience in the field may be considered. Master’s degree preferred., • Strong background in customer services and human services., • Skills in supervision, assessment, training, and program evaluation., • Knowledge of domestic violence influence, factors, and treatment options., • Knowledge of systems of care, motivational interviewing, restorative justice, and trauma-informed care principles., • Ability to pass criminal background check., • Valid driver’s license, safe and reliable vehicle and the ability to visit sites throughout Champaign County as well as transport clients on occasion., • Ability to attend community meetings and interpret information presented and shared amongst participants, provide program information at community meetings, provide formal program presentations, and collect and share relevant meeting information with team., • Ability to develop and implement processes for program service delivery., • Ability to learn the use of web-based systems., • Ability to prioritize and handle emergency or crisis situations., • Effective management, interpersonal, oral and written communication skills to forge positive relationships with clients, co-workers, colleagues and community members, stakeholders and funders, and to provide supervision to subordinate staff., • Skilled in reading, analyzing, and interpreting data, documents, information, and policies., • Possesses critical thinking and problem-solving abilities with demonstrated ability to identify critical issues and develop and execute plans to resolve issues and disputes., • Organization and records management skills., • Demonstrated ability to set work priorities, plan, and use time-management skills to achieve success with schedules, workloads, and deadlines., • Highly proficient data entry and computer skills and the ability to use and manage computer files, use databases, create spreadsheets, and prepare presentations., • Aptitude to become proficient with proprietary database operations and demonstrate functional proficiency in use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Excellent listening skills, presentation, and public speaking skills and the ability to share information effectively., • Strong writing skills to compose documents, reports and correspondence., • Proficient in English (spelling, punctuation, grammar)., • Ability to attend worksite regularly to perform job duties and responsibilities., • Ability to work a flexible schedule to accommodate program needs including periodic early mornings, evenings, nights, and weekends., • Preference for individuals that are knowledgeable of resources, services, and activities for youth and families at risk of involvement with the juvenile justice system or experiencing homelessness and/or housing instability in Champaign County. Schedule: Primarily 7.5 hours daily between 8am – 7pm, Monday – Friday. Occasional Saturdays. Requires flexibility to meet program needs. Worksite: RPC Youth Assessment Center, 2011 Round Barn Rd., Champaign, IL 61821 Status: Full-Time/37.5 hours per week Starting Wage: $33.95 Competitive benefits, health insurance, dental insurance, retirement, high quality programming and great work environment! External Applicants Apply at: Employee Benefits at: Company DescriptionWho We Are Champaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois. As a multi-faceted government agency, the Commission administers over 100 federal and state grants and contracts with an annual operating budget of $25 million and a staff of over 230 professionals housed in 12 locations serving over 30,000 clients annually. In 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region. We are proud of our many achievements over the past 50 years and look forward to continuing to develWho We Are\r\n\r\nChampaign County Regional Planning Commission logoThe Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois. As a multi-faceted government agency, the Commission administers over 100 federal and state grants and contracts with an annual operating budget of $25 million and a staff of over 230 professionals housed in 12 locations serving over 30,000 clients annually.\r\n\r\nIn 2016, the Champaign County Regional Planning Commission reached a 50-year milestone in promoting, planning, and facilitating improvements to the health, safety, welfare, education, economic conditions, environment, and development within our region. We are proud of our many achievements over the past 50 years and look forward to continuing to devel