Trabajos customer service supervisor en Berkeley, California - Page 3Crear alertas

Job Description Personal Care Attendant II The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities The Position: The Personal Care Attendant II provides assistance to CEI participants in the participant’s home or day center. The Personal Care Attendant II demonstrates knowledge and skills necessary to provide caregiving services, including personal care and ADL/IADL care to frail elderly people who need help to continue living safely in the community. The Personal Care Attendant (PCA) II provides care and services as determined by the participant’s care plan in accordance with PACE Regulations. The salary range for the Home Care PCA II role at Center for Elders Independence is $22.50 - $33.76 per hr. Salaries are based on the market for the Home Care PCA II position, as well as experience, skills, abilities and work history. Department Duties and Responsibilities: Day Center: • Records services in required logs or electronic health record., • Assists individual and group activities, as necessary., • Accompanying participants to outside medical appointments, • Responsible for ensuring that all wander risk participants are wearing code alert devices., • Obtains and maintains food handler's certification., • Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders., • Performs kitchen duties to include washing dishes, sanitizing work area, maintaining supply inventory, and checking for food expiration dates. Home Care: • Records vital signs if requested., • Provides medication prompting which may include supervision and double check of participant self-administration of insulin., • Emptying and cleaning of foley catheters, ostomies and urostomies, • Dressing and grooming the participant in preparation for day or night. May include providing shaving, oral and skin care, monitoring skin condition, positioning, and turning of participant., • Assists participants to complete home exercise program if required., • Plans and prepares light meals, followed by clean-up, safely storing and organizing delivered meals and monitoring food expiration dates., • Performs light housekeeping including dusting, vacuuming, taking out garbage and recyclables., • Performs laundry services including washing and folding laundry, straightening/making beds and changing linens as needed., • Follows the home care service plan to complete tasks. General Duties and Caregiving Responsibilities: • Provides Activities of Daily Living (ADL)and Independent Activities of Daily Living (IADL) to support participants such as toileting, showering, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, and range of motion., • Completes safe transfers utilizing Durable Medical Equipment (DME) as required, including assists, gait belts, slide boards and Hoyer lifts., • Cleaning the bathroom used by the participant may include emptying and cleaning commode., • Provides appointment reminder communications to participants., • Responsible for keeping home or day center clean and in an orderly condition, including kitchen and activity areas, sanitizing showers/ bathrooms and relevant DM., • Escorting participants to and from CEI vans, as needed., • Documents participant services provided in electronic health record accurately and on time., • Function as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities, • Respond to participant complaints in a timely manner and understand the basic procedures for receiving and documenting complaints or requests., • Promptly reports changes in participant’s condition to supervisor or designee., • Demonstrate dependability by arriving consistently and on time to scheduled work hours and submit timely and accurate timesheets., • Maintain a courteous, helpful, and professional attitude on the job., • Display a willingness and ability to be responsive to all customer groups, including team members, participants, and their families., • Comply with all agency training requirements., • Maintain professional affiliations and any required certifications., • Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards., • Participate in Quality Improvement program as required., • Follow all OSHA safety guidelines and CEI Policies and Procedures, • Maintain the confidentiality of all participant information according to HIPAA requirements., • Perform other duties as required or requested in a positive and helpful manner. Qualifications: • A valid California Certified Nursing Assistant license or Certified Home Health Aide required., • High School Diploma or equivalent is preferred., • A valid California driver’s license, current vehicle insurance, and access to a reliable vehicle is required if working in the Home Care Department, • Current Basic Life Support CPR card and First Aid Card is required., • Proficient with oral and written English is required., • Basic proficiency in computer skills required., • Minimum 1 (one) year of experience working with frail, low-income elderly people is preferred., • Ability to work independently with minimal supervision and as part of a multidisciplinary team is required., • Bilingual is preferred but not required. Additional Job Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; talk and hear, as well as demonstrate manual and finger dexterity and eye-hand coordination. This position is continually active and requires the employee to frequently stoop, kneel, crouch, and reach with hands and arms. Employees are frequently required to walk and sit. The employee must regularly lift, carry, or move up to 50 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus. Work Environment: While carrying out the responsibilities of this role, the employee regularly encounters a diverse range of health conditions, environmental elements, and other factors inherent to providing care for vulnerable seniors both in healthcare settings and within their residences. The above job description is intended to communicate the general function of the above-mentioned position and by no means should it be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Description Compensation Range: $24.00 - $26.00 About Us: One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. Culture: We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client’s facility in top shape. You will perform various job responsibilities, including those embodied by our company core values as follows. Accountability • Supervise parking attendants and ensure that all duties are completed according to company standards., • Assist with implementing work schedules and assignments., • Oversee daily cash handling procedures and submit accurate reports of collections., • Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations., • Promote a culture of professionalism, accountability, and exceptional customer service among the team., • Accountable for the cleanliness and appearance of the parking area., • Accountable for meeting or exceeding established performance targets., • Ensure that all signage and markings are visible and clear for customers., • Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility., • Address customer inquiries and complaints in a prompt and professional manner., • Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively., • Inspect parks regularly to ensure they are clean, safe, and well-maintained., • Regularly update upper management on operational challenges., • Foster clear and open communication within the team and with other departments., • High school diploma or GED., • 1 year of supervisory experience., • Excellent communication and interpersonal abilities., • Medical, dental, vision, life insurance coverage, • Flexible Spending Accounts, • 401k, • Vacation/Sick, • Holiday Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.

Job Description Personal Care Attendant I The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. The Position: The Personal Care Attendant I provides assistance to CEI participants in the participant’s home or day center. The Personal Care Attendant I demonstrates knowledge and skills necessary to provide personal care and ADL/IADL care to frail elderly who need help to continue living safely in the community. The Personal Care Attendant (PCA) I provides care and services as determined by the participant’s care plan in accordance with PACE Regulations. The rate range for the Personal Care Attendant I position at Center for Elders Independence is $22.00 to $32.08 per hour. Pay rate based on the market for the Personal Care Attendant I position, as well as experience, skills, abilities and work history. General Duties and Responsibilities: • Completes safe transfers utilizing Durable Medical Equipment (DME) as required- lifts, gait belt and hoyers, • Provides appointment reminder communications to participants, • Escorting participants to CEI vans, if needed, • Documents participant services provided in electronic health record accurately and on time, • Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities, • Promptly reports changes in participant’s condition to supervisor or designee, • Maintain a courteous, helpful, and professional attitude on the job, • Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families, • Comply with all agency training requirements, • Maintain professional affiliations and any required certifications, • Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards, • Participate in Quality Improvement program as required, • Follow all OSHA safety guidelines and CEI Policies and Procedures, • Perform other duties as required or requested in a positive and helpful manner Department Specific Duties and Responsibilities: Day Center: • Records services in required logs or electronic health record, • Assists with individual and group activities as necessary, • Accompanying participants to outside medical appointments, • Responsible for ensuring that all wander risk participants are wearing code alert device, • Obtains and maintains food handler’s certification, • Performs kitchen duties to include washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates Home Care: • Completing vital signs monitoring, • Emptying and cleaning of foley catheters, ostomies and urostomies, • Assisting participants to complete home exercise program as required, • Performing light housekeeping to include dusting, vacuuming, taking out garbage and recyclables, • Following the home care service plan to complete tasks Qualifications: • High School Diploma or equivalent is preferred, • A valid California driver’s license, current vehicle insurance, and access to a reliable vehicle is required if working in the Home Care Department, • Current Basic Life Support CPR card and First Aid Card is required, • Proficient with oral and written English is required, • Basic proficiency in computer skills required, • Minimum 1 (one) year of experience working with frail, low income elderly is preferred, • Ability to work independently with minimal supervision and as part of a multidisciplinary team is required, • Bilingual is preferred but not required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; talk and hear, as well as demonstrate manual and finger dexterity and eye-hand coordination. This position is very active and requires the employee to frequently stoop, kneel, crouch, and reach with hands and arms. Employees are frequently required to walk and sit. The employee must regularly lift, carry, and move up to 50 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus. Work Environment While carrying out the responsibilities of this role, the employee regularly encounters a diverse range of health conditions, environmental elements, and other factors inherent to providing care for vulnerable seniors both in healthcare settings and within their residences Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

The Customer Service Center (CSC) Supervisor plays a key role in the day-to-day operations of the Customer Service Center in Concord, CA by overseeing a team of Customer Service Agents (CSAs) and Team Leads. Prepare and provide customer service performance statistics, monitor customer service attend

Airline Customer Service Supervisor at SFO Airport. Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Francisco, CA. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the a

Transdev is looking for a Customer Service Supervisor who is responsible for supervision of customer service representatives, training of new hires, identifying training opportunities, writing performance evaluations, and dealing with and resolving escalated situations. Chiefly, this position is res

Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E

Provides guest service, guidance and leadership to ensure consistent customer service is provided. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the followi

Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E