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Job Description Director of Sales Operations – EmpowerHome Team | Austin, TX Location: Austin, TX Employment Type: Full-Time | In-Office | Leadership Role Compensation: $55,000–$65,000 Base + $10,000–$20,000+ Bonuses + Profit Share + Benefits License Required: Active Real Estate License Join One of the Nation’s Top Real Estate Teams as Our Director of Sales Operations EmpowerHome, one of the top-ranked real estate teams in the U.S., is searching for a Director of Sales Operations to lead our growing Maryland market. This is a mission-critical leadership position that combines sales operations, agent development, and business management to ensure smooth execution and sustainable growth at the local level. In this role, you’ll act as the operational sales leader, responsible for onboarding and coaching agents, optimizing performance metrics, and ensuring that EmpowerHome’s systems are executed with excellence. You’ll bring together leadership, process management, and a coaching mindset to help our agents thrive — and drive company growth. Compensation & Benefits Base Salary: $55,000–$65,000 annually Bonus Potential: • $10,000–$20,000+ in the first year Production Bonus: 5% of GCI on the first 5 transactions of new agents that join the team (paid monthly in arrears) Benefits Include: • Healthcare, Dental, and Vision Insurance, • 401(k) Plan (eligible after 6 months), • Paid Time Off (PTO):, • 2 weeks of vacation (accrued), • 3 days of sick leave (accrued) If you’re an experienced sales operations or real estate leader ready to make a measurable impact, empower others, and drive results in a high-energy environment — apply today to join EmpowerHome Team in Austin, TX! Compensation: $85,000 yearly Responsibilities: Sales Operations & Performance Management • Strategically assign team-generated appointments to agents to maximize conversion rates and sales outcomes., • Monitor performance metrics and adjust appointment distribution to ensure productivity and success., • Provide hands-on coaching to new agents during their first five transactions., • Guide agents through writing listing agreements, buyer agreements, and contracts., • Maintain consistent use of EmpowerHome’s proven systems and processes., • Enforce CRM best practices, including follow-up, note-taking, and pipeline management., • Track, analyze, and report agent conversion data to align with office goals., • Support agents in ramping into production quickly and effectively. Operational Leadership • Oversee all daily operational activities within the office., • Train and support operational staff, including listing managers and transaction coordinators., • Manage budgets, AP/AR tracking, and expense approvals., • Handle compliance, leases, and financial documentation with the Market Center., • Cross-train on operational roles to ensure full coverage and business continuity., • Maintain efficient office systems to ensure smooth business execution. Onboarding & Training • Lead the onboarding and launch of new agents into EmpowerHome’s systems., • Integrate new team members into the company’s culture, workflows, and processes., • Coach agents on client service, conversion strategies, and sales excellence., • Support agents in achieving early success and consistent production. Team & Client Experience • Plan and execute local team and client appreciation events in partnership with HQ Marketing., • Act as the communication bridge between local staff and EmpowerHome HQ leadership., • Foster a positive, high-performance team culture that drives collaboration and results. Systems Management & Reporting • Review tracking software (CTE or similar) daily to ensure accuracy., • Oversee CRM systems, follow-up processes, and objection handling., • Implement new lead generation systems and marketing initiatives., • Prepare agendas and materials for team meetings and performance reviews., • Share updates with Market Center leadership to ensure alignment across teams. Qualifications: • 3+ years of experience in sales operations, real estate management, or leadership roles., • Active Real Estate License required., • Proven ability to coach, lead, and develop high-performing sales teams., • Strong operational management, organizational, and analytical skills., • Proficient in CRM systems, MLS platforms, and performance tracking tools., • Excellent communication, time management, and problem-solving abilities., • Financial acumen and ability to manage budgets effectively., • High attention to detail and a commitment to operational excellence., • Must be in-office, full-time, and thrive in a fast-paced environment.About Company Ranked by RealTrends 2024 as the #8 Team in the Nation by sales volume, #9 in the U.S. for number of families served, and proudly the #1 female-led real estate team in the country, EmpowerHome is where high achievers thrive. Founded by dynamic mother-daughter duo Debbie and Sarah Reynolds, our mission is simple yet powerful: Serve. Grow. Give Back. We've helped over 10,000 families buy or sell their homes—and that number is growing every day. We don’t just say we support our agents—we prove it. From guaranteed leads to unmatched coaching, inside sales support, and proven systems, we take the guesswork out of your growth. Plus, we believe in purpose beyond profit. A portion of every transaction goes toward supporting local causes in each market we serve. This isn’t just another real estate opportunity. It’s a career with impact, purpose, and massive potential. If you're ready to stop chasing leads and start closing deals, apply now and take the first step toward something extraordinary.