Community Manager
5 days ago
Salt Lake City
Job Description Location: Salt Lake City, Utah Property Size: Approximately 90 Units Employment Type: Full-Time – Live-On-Site Position (Unit Provided) About us: Second Street Fund was never just about buildings; it's always been about people. Since 1954, we've helped tens of thousands of residents feel at home and empowered generations of teams to grow their careers in real estate. Today, Second Street Fund is the natural evolution of that legacy, bringing our values forward and expanding our vision across borders and generations. About the properties: Tapestry Townhomes are designed for comfort, style, and convenience. Located in Utah's desirable Millcreek neighborhood, our cozy, multi-level, open-concept, 2-bedroom townhomes provide a spacious, modern living experience-and come complete with a long list of high-end upgrades. Built for comfort, style, and convenience, Spring Run offers beautiful townhouses located in the desirable Millcreek neighborhood in Utah. Our multi-level, open concept, 2-bedroom and 3-bedroom townhomes offer a spacious and modern living experience-complete with a long list of upgrades. NATURE and SCOPE OF WORK The Community Manager is responsible for directing all operations and creating a sense of community for residents. The Community Manager is responsible for reporting budgetary and operational concerns as well as follow-through on owner's objectives for the physical asset. This is a live-on-site position, and the successful candidate must reside at the property. The role requires a highly organized individual who enjoys building community relationships while maintaining strong operational and administrative oversight. DUTIES and RESPONSIBILITIES • Maintains a standard for all rental activity both in occupied and vacant units., • Coordinate with the US Regional Director to assist in long range planning for the property,, • Assess and maintain risk management functions on the property, by maintaining a current and accurate assessment of the property's operations, • Coordinate with the US Regional Director to accurately report occupancy management, production and management of appropriate revenue growth, timely rent collection, policy and procedure compliance and the property's financial performance, as established in the annual operating budget, • Directs preparation of financial statements, including budgets, and reports on status of property such as occupancy rates and dates of expiration of leases and is responsible for monitoring all site administration functions with timely and accurate production of all reporting documentation, including variance reporting., • Manage leasing activity including property tours, application processing, and lease execution., • Maintain positive relationships with residents and address concerns or service requests in a timely manner., • Coordinate resident communications, notices, and community engagement initiatives., • Assist with lease renewals and retention strategies., • Track occupancy levels, lease expirations, and resident records., • Manage rent collection, payment tracking, and related reporting., • Maintain accurate property records and administrative documentation., • Assist with operational reporting including occupancy, financial performance, and leasing activity., • Coordinate external vendors and contractors for maintenance, repairs, and property services., • Schedule and oversee vendor work to ensure quality and timely completion., • Monitor vendor performance and maintain service relationships., • While this role does not include full maintenance responsibilities, basic troubleshooting skills are considered an asset., • Identify minor repair needs and communicate service requests effectively to vendors., • Assist with basic preventative maintenance awareness and property upkeep.REQUIRED KNOWLEDGE, ABILITIES and SKILLS, • 1–3 years experience in property management as a Community Manager or leasing agent for a multifamily urban property of at least 90 units, • Strong administrative and organizational skills., • Excellent communication and customer service abilities., • Ability to manage multiple priorities and work independently., • Comfortable using property management software and Microsoft Office (Word, Excel, Outlook)., • Must be willing and able to live on site., • Working knowledge of eviction law, Fair Housing mandates, and other legal issues affecting property management and ARM, CPM or CAM designations are preferred, • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, • Computer proficient in Windows, MS Office, Word, Excel, Outlook, Onesite, RealPage or Entrata and the Internet, • Excellent communication skills, • Detailed Oriented and able to spot discrepancies with a goal for accuracy., • Excellent multi-talking skills with self-motivation and self-direction even under high Experience coordinating contractors or vendors., • Familiarity with property management systems such as Entrata, RealPage, AppFolio, or similar platforms would be an asset. This is a full-time, salaried position. Work hours are Monday to Friday 9 am to 6 pm may include evenings or weekends as needed to support leasing activity and resident needs Physical Requirements: • Candidate needs to be able to stand, walk, and or sit for extended periods of time and bend, stop, reach, lift, carry objects, • Must be able to work inside and outside in all weather conditions, • Travel may be required, • Must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays Cultural Requirements: It is important that all Second Street Fund team members possess strong communication skills and strive to build relationships with fellow team members. We want all employees to possess an entrepreneurial spirit and be able to thrive in a fast-paced, changing environment. Second Street Fund employees should be passionate about what they do and be self-motivated. We expect that our team members will constantly seek opportunities, be innovative and most importantly, exercise ethical business practices and follow through on their commitments. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are proud to provide the following: • Competitive compensation plus potential to earn commissions and bonuses, • Access to benefits including medical, dental, vision, long term disability insurance, life insurance, • Paid time off and holidays, • Volunteer days, • Wellness spending account, • 401K with company match, • Employee assistance program Job Posted by ApplicantPro