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Summary: The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM Seniority Level: Associate Employment Type: Full-time To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: • Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products., • Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers., • Understand company products, market competition, and strategies to position products advantageously., • Manage displays, samples, and selling tools to ensure availability for customers., • Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials., • Quote prices, discuss credit terms, and prepare sales contracts for customer orders., • Estimate delivery dates for customers based on company delivery schedules., • Analyze sales reports to identify opportunities with current and potential customers., • Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products., • Research and analyze customer needs and market trends to better understand demand., • Resolve customer claims and issues related to deliveries, returns, and credits., • Attend trade shows throughout the year as required., • Willing to travel up to 90%, with most travel being local and occasional overnight trips., • Perform additional duties as required. Additionally the candidate must meet the following Education and/or Experience requirements: • Bachelor’s degree preferred, • Must possess a valid driver’s license, • Previous sales experience is a plus, • Industry experience is beneficial but not required, • Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume., • Self-motivated and results-driven, with the ability to work independently and in teams., • Proficient in Microsoft Office; experience with CRM platforms preferred., • Strong communication, presentation, problem-solving, and negotiation skills, • Bilingual in Spanish is a plus. This role has the following physical demands: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits., • The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision., • This is a safety-sensitive position. Benefits: MSI offers a comprehensive benefits package that includes: • Referral, Holiday, and Annual Bonuses, • Annual pay increases, • Paid Time Off, • Medical, Dental, and Vision Insurance, • Company-paid Short Term and Long Term disability, • Company-paid Life Insurance, • Tuition Reimbursement, • Traditional and Roth 401(k) plans with company matching contributions, • Charitable donation matching programs, • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests About MSI: Founded in 1975, MSI is a leading supplier of , , and surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of , , , , , , , , , , , and _ imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: • Top 5 fastest growing companies - OC Business Journal, • Supplier Diversity Award - Home Depot, • #1 Flooring Distributor multiple years in a row - Floor Covering Weekly, • Top Workplaces Award winner multiple times - Top Workplaces, • MSI Founder named the Entrepreneur of the Year - Ernst and Young MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team. #MSI

Job Description Position: Design Consultant Location: Cincinnati, OH Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services. Key Role Accountabilities: • Follow a monthly rotating schedule:, • Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM, • Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM), • Sales appointments are about 2 hours each, • Attend weekly team meetings and training workshops, • Guide customers through a personalized one-call close sales process, • No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling! Compensation: • Competitive base salary, • Uncapped commission, • Annual Net Sales Bonus Program, • Expected first year income earnings up to $200K+ Benefits: • Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability), • 401(k) Retirement Plan with company match, • HSA plan with company match, • Paid holidays and paid time off (PTO), • Employee Referral Program, • Employee Discount Program, • Paid training and unlimited professional growth potential Minimum Requirements: • The ability to quickly connect with anyone in an environment, • A competitive nature with a drive to succeed, • Valid Driver’s License with a clean driving record, • Previous sales experience but we’ve also seen great success with recent grads and those from retail, hospitality, or customer-facing roles, • Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication Military veterans and spouses are encouraged to apply. Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/ \nCompany Description Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives. Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.

Job DescriptionBenefits: • Bonus based on performance, • Company car, • Flexible schedule, • Free uniforms WHO WE ARE We are Floor Coverings International of Cincinnati East — a team of people passionate about transforming spaces and serving others. Our mission is to deliver a seamless, customer-first flooring experience from inspiration to installation. Our vision is to be the most trusted flooring company known for unmatched customer care and quality craftsmanship. We live by our values: • Customer — Put the customer first., • Integrity — Do what's right., • Teamwork — Work as a team. We work hard, we take care of each other, and we win as a team. If you thrive in a fast-moving environment, take pride in your work, and want to make a real difference for customers and your team — this role was built for you. THE ROLE The Project Coordinator is the operational engine behind every installation we run. You are responsible for making sure jobs launch correctly, run on schedule, and close completely — on time, on budget, and to our quality standard. You will be the connector between our customers, our sales team, and our installer network, keeping everyone aligned and every project moving forward. KEY RESPONSIBILITIES Production & Job Management • Launch every job with a confirmed scope of work, schedule, and installer assignment., • Check in with installers each morning to confirm progress and address any issues before they grow., • Confirm scope and compensation with each installer on-site the day the job begins., • Track days-to-complete against allocated project days and actively manage the production schedule., • Obtain ETAs from installers and communicate updates to customers and the team proactively., • Ensure every job closes completely — trims, transitions, cleanup, and all customer concerns scheduled/resolved & any additional billable work has agreed to by customer and documented/communicated to office — before marking it billable., • Manage repairs and rework; all issues reported must be addressed and resolved within 10 business days of notice. Quality Control & Customer Experience • Conduct on-site visits during active jobs to verify quality, pace, and crew conduct., • Ensure all customer concerns are identified and addressed before and after job completion., • Be a calm, decisive voice for customers and installers when problems arise — solution-oriented and good under pressure., • Ability to complete small repairs/misc work. Materials & Logistics • Prepare job materials in advance for installer pickup., • Run miscellaneous materials to job sites as needed., • Pick up materials from vendors when required., • Accept and manage deliveries; maintain an organized warehouse. Installer Network & Development • Build and maintain a reliable subcontractor network through active recruiting., • Lead installer orientations and ensure every new sub understands our standards and expectations., • Invest in the skills and education of installer crews — coordinate seminars, training opportunities, and ongoing coaching., • Hold installers accountable professionally and fairly so that mistakes become learning moments., • Maintain fair and respectful relationships with installers, the sales team, customers, and all internal team members. Communication & Team Alignment • Have installers provide daily photo check-ins and progress updates on active jobs., • Attend and contribute to team meetings; be a clear and honest communicator., • Act as the handoff point between sales and production — carry the baton and own it., • Make decisions aligned with our mission and core values. WHAT WE'RE LOOKING FOR • Decisive and solution-oriented — you don't freeze under pressure, you act., • Strong communicator — clear, honest, and timely with customers, installers, and teammates., • Highly organized and able to manage multiple active projects simultaneously., • Fair and consistent — you hold people accountable with respect, not frustration., • Available and responsive — early mornings happen; you're not caught off guard., • Reliable transportation — you'll be moving between the office, vendors, and job sites regularly. (We have a production van.), • Experience in home improvement, construction, or field coordination is a plus., • Flooring experience is highly desirable — we'll train the right person. COMPENSATION & PERKS, • Competitive hourly rate based on experience — scalable hours available (part-time to full-time path)., • Performance bonuses tied to key delivery metrics., • Mileage reimbursement or use of company vehicle for work-related activities., • Ongoing training and development — we invest in your growth., • A team that takes care of each other and recognizes the value you bring.

Job Description POSITION SUMMARY The Estimator provides dedicated estimating and order-processing support for McSwain's residential builder accounts (Production and Custom builders). This role reviews plans and specifications, prepares accurate flooring takeoffs and estimates, and writes up builder orders so that outside sales representatives can focus their time on business development, job-site presence, and builder relationships. KEY RESPONSIBILITIES • Review builder floor plans, specifications, and community/phase documents to prepare accurate flooring takeoffs and estimates for new-construction orders., • Write up and process builder quotes and orders (product selections, pricing, quantities, and specifications) in McSwain's NetSuite system, ensuring accuracy before release to production/installation., • Serve as a shared estimating and order-support resource across multiple builder accounts and sales representatives, providing consistent coverage regardless of any one rep's schedule or availability., • Coordinate with sales representatives to confirm scope changes, buyer selections, plan revisions, and schedule updates before finalizing orders., • Set up templates and standard takeoffs for recurring house plans to speed up estimating on repeat floor plans within a community., • Identify and flag pricing, product, or spec discrepancies before an order is finalized, working with sales and purchasing to resolve them. QUALIFICATIONS & REQUIREMENTS • 2+ years of experience in flooring, building products, or construction-materials estimating, order processing, or a related trade role., • Ability to read residential blueprints, floor plans, and builder specification packages., • Strong attention to detail and accuracy while working under production deadlines., • Proficient in Microsoft Excel; experience with an ERP or order-management system (NetSuite experience a plus)., • Highly organized, with the ability to manage multiple builder accounts and orders concurrently., • Clear, professional written and verbal communication with both internal sales staff and external builder contacts., • Prior experience supporting production/volume home builders or new-construction flooring programs specifically preferred., • Working familiarity with carpet, LVP, tile, and hardwood product lines and typical builder-grade specifications a plus.

Job Description Role Summary A dynamic, service-driven General Sales Manager (GSM) for our branch office location. The GSM will be responsible for overall management of all aspects of the branch location, including sales and customer service. A primary responsibility of this role will be to drive sales and positively impact branch revenue performance. The right fit for this role will enjoy "rolling up their sleeves" and jumping in to help as well as staying engaged in every aspect of branch Sale's. Experience driving business growth, as well as managing sales teams and Independent Contractors is a key aspect of this role. Skills and experience effectively leading, building rapport, motivating others, and managing team are imperative to candidate success. Ideal candidates must be able to effectively articulate sales strategy as well as plan and conduct motivational and educational meetings and training classes to groups and one-on-one. A "team-effort approach," taking ownership of the role, plus being self-motivated and growth oriented are the right combination of traits for success in this position. Responsibilities • Oversee branch sales in all aspects, • Supervise sales staff through the employment life cycle, including hiring, training, performance management, coaching, supervising work, etc., • Manage team of Statutory non employees as Design Consultants, • Lead weekly educational sales meetings to drive sales performance and ensure representative's knowledge base, • Perform on-site and field sales classes focused on conveying sales strategy, company philosophy, and organizational procedures, • Address and resolve escalated customer issues to ensure timely, satisfactory settlement of complaints, • Perform site visits for customer service issues or to verify the quality of Contractors' work, • Fill in or assists sales staff in multiple roles during planned or unplanned time off, high-volume periods, etc. Qualifications • Problem solver who takes a proactive approach to resolve issues with a sense of urgency and improving service, • Good judgment with the ability to make decisions with discernment, considering all sides, • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, • Positive, dynamic, and enthusiastic personality, • Superior interpersonal skills with the ability to interact and communicate and build relationships with various personalities, • Self-starter who can work independently with the motivation to grow, • Flexible and able to manage shifting priorities or demands in a growing, fast-paced organization with a matrix management reporting structure, • Efficient and organized with the capability to prioritize and use time effectively, • 5+ years of related experience including experience managing and driving performance, leading teams, and managing employees., • In-home sales experience needed., • Experience within the home improvement industry is preferred but not required., • Familiarity with diverse flooring products and installation processes (hardwood, carpet, tile, laminate, etc.) is a plus, • BA/BS or equivalent combination of education and experience preferred, • Must possess a valid driver's license and acceptable driving record, • Basic Microsoft Office skills (Excel, Word, PowerPoint, and Outlook), • Must be able to effectively articulate and train one on one or small groups, • Travel: (50%-75% of the time) within a 75-mile radius as needed Environment and General Considerations Casual home sales and office environment. Travel 50%-75% of time within 75 mile radius of the business as needed. Benefits and Perks We Offer... • Premium 401k Investment Plan with a dollar for dollar 3% match, • Medical Insurance with several plan options including a Health Savings Account, • Prescription Drug Coverage, • Dental Insurance, • Vision Insurance, • Life Insurance and AD&D, • Short-term & Long-term Disability, • Ancillary Insurance for Accident, Critical Illness, Long-term dependent care, and more..., • Paid Holidays, • Vacation time that grows with years of service, • An employee discount purchasing program About 50Floor... For over 10 years, 50Floor has been on a mission to provide quality flooring at affordable prices by providing customers with a convenient and enjoyable in-home shopping experience. Since the beginning, we have been lucky to have countless dedicated employees, Sales Representatives, and installation experts who have made 50Floor the company we are today. We strive to exceed each customer's expectations by offering a unique buying experience and superior service through final installation and beyond. Whether a homeowner is looking for a classic style or the latest flooring trends, they can count on our knowledgeable, well-trained staff to provide a comfortable and professional purchasing experience. We believe that exceptional flooring inspires, connects, and defines the most important space in our customers' lives - their homes. At 50Floor, we create spaces that bring families together at an affordable price. Based in Atlanta, Georgia, 50Floor serves customers out of our branch offices in multiple states and locations across the US. Our growth and achievements can be traced back to a single common denominator - The desire to be the best. We invite you to join our growing team today and become part of the 50Floor family. See our website at 50Floor.com Job Posted by ApplicantPro

Job Description 50Floor is a leading in-home flooring and installation company, dedicated to empowering exceptional experiences every day for both our employees and customers. As a top employer in the home enhancement industry, we attract and retain qualified professionals from diverse backgrounds, fostering an inclusive and dynamic workforce. Position Overview: As a Sales Representative (Design Consultant) at 50Floor, you will be at the forefront of transforming our customers' homes, guiding them in selecting the perfect flooring solutions that bring their visions to life. Utilizing advanced sales techniques, including upselling and relatable selling, you will drive customer satisfaction and company success. There is no need for cold calling or building a clientele; 50Floor provides a steady stream of highly qualified leads through robust marketing efforts. Key Responsibilities: • Conduct in-home showroom experiences, traveling up to 85 miles from your home., • Provide expert advice on flooring selections tailored to customer needs., • Facilitate third-party preferred financing options for qualified customers., • Collect initial payments on executed sales contracts., • Deliver outstanding customer service, ensuring a seamless sales process., • Collaborate with Market and Branch Leadership to optimize selling processes., • Achieve sales performance targets within your assigned territory., • Participate in monthly sales meetings to stay informed on products and services. 50Floor's Commitment to You: • No Cold Calling or Door-to-Door Sales: Receive an abundance of pre-qualified leads, allowing you to focus on closing deals. With an average closing ratio of 40% - 55%, our customer service department sets you up for success. • Comprehensive Product Sales Training: Whether you are seasoned or new to the industry, you will receive full product training to ensure you are equipped with the knowledge and tools to excel. • Commission Based Role with Benefits: As a 100% commission-based role, you will enjoy consistent earnings. Additionally, as a statutory non-employee, you benefit from commission opportunities, the ability to write off tax liabilities, health benefits, and more. • Extensive Advertising Support: Our extensive advertising efforts ensure potential customers are familiar with our brand when you attend your assigned in-home sales consultations. Qualifications: • Minimum of 2 years of experience in sales, customer service, or a related field., • Reliable automobile and automotive insurance., • Strong communication skills with a passion for customer service., • Ability to work from 8 am - 8 pm on weekdays and some Saturdays., • Entrepreneurial spirit with a drive to excel and achieve., • Strong work ethic and the ability to thrive in a fast-paced environment. Benefits: • Medical, Vision, and Dental Insurance: Comprehensive healthcare benefits as part of our commitment to your well-being. Join Our Team: At 50Floor, we value your success. If you're ready to embark on a rewarding career in flooring sales, apply today and unlock your potential with us. Your future at 50Floor is bright, and we look forward to welcoming you to our team Annual Salary: $150,000- $250,000 Please be aware... Background Checks - The Company conducts background checks including "consumer reports" for purposes of hiring or contracting. By submitting your resume and/or application, you authorize to transmit and store your information in the companies' recruitment database, and to circulate that information as necessary for evaluating your qualifications. Equal Opportunity - All qualified applicants will receive consideration without regard to the individual's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information, status as a military veteran or any other characteristic Job Posted by ApplicantPro

The Project Coordinator is the operational engine behind every installation we run. You are responsible for making sure jobs launch correctly, run on schedule, and close completely on time, on budget, and to our quality standard. You will be the connector between our customers, our sales team, and our installer network, keeping everyone aligned and every project moving forward. Benefits include a bonus based on performance, a company car, a flexible schedule, and free uniforms. We are Floor Coverings International of Cincinnati East a team of people passionate about transforming spaces and serving others. Our mission is to deliver a seamless, customer-first flooring experience from inspiration to installation. Our vision is to be the most trusted flooring company known for unmatched customer care and quality craftsmanship. We live by our values: • Customer Put the customer first., • Integrity Do what's right., • Teamwork Work as a team. We work hard, we take care of each other, and we win as a team. If you thrive in a fast-moving environment, take pride in your work, and want to make a real difference for customers and your team this role was built for you. Compensation: $18.00 - $23.00 per hour Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Make your well-being a priority with multiple top-tier health insurance options., • Explore educational opportunities with Lowe's tuition assistance program., • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program., • Gain extra savings with a 10% Associate Discount., • Learn new trade skills with our Track to the Trades program. As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Dcor, Tool Rental, or Pro Services. • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service., • Assist customers with locating and handling merchandise, • Down stock merchandise by looking for empty areas on shelves and replenishing supplies, • Process orders and deliveries accurately so customers receive merchandise as expected and on time, • Cross-functionally train in other areas of the store to help deliver the best customer service, • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds), • Guide customers through shopping or checkout, • Complete other duties as assigned, • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information, • 6 Months Experience using common retail technology, such as smart phones and tablets, • Reading, writing, and performing basic arithmetic (addition and subtraction), • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties, • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation, • 6 months of Retail and/or customer service experience, • Bi-lingual skills, • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Job Description Order Management Specialist At Baerlocher USA, we believe exceptional customer experiences start with exceptional people. We are looking for a highly organized, detail-oriented professional who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping operations running smoothly behind the scenes. If you are someone who values teamwork, ownership, continuous improvement, and building strong relationships, this could be the right opportunity for you. About Baerlocher Baerlocher is one of the world’s leading additive suppliers with more than 200 years of company history. We are recognized globally for our innovative additives used in PVC and specialty applications including window profiles, pipes, cables, flooring, films, and more. Our culture is grounded in our core values: • Drive – We move forward with purpose and accountability., • Humility – We listen, learn, and support one another., • Continuous Improvement – We seek better ways to serve customers and improve processes., • We Mentality – Success happens through collaboration., • Ownership – We take responsibility and follow through. Position Summary The Customer Service Specialist plays a key role in delivering a reliable, proactive, and high-quality customer experience. This position is ideal for someone who enjoys organization, problem-solving, and managing details with accuracy and care. You will work closely with customers and cross-functional teams to ensure orders are processed accurately, deliveries stay on track, and communication remains clear and professional. This role goes beyond traditional customer service, it is a highly operational position that directly impacts customer satisfaction, on-time delivery performance, and internal efficiency. The right candidate is: • Highly organized and process-oriented, • Detail-focused with strong follow-through, • Comfortable managing multiple priorities, • Proactive in identifying issues before they become problems, • Motivated by teamwork and collaboration, • Excited to contribute to a positive and supportive workplace environment What You’ll Do Customer & Order Management • Serve as a primary point of contact for customer inquiries and order support, • Manage customer orders in SAP with a high level of accuracy, • Monitor order status, inventory availability, and delivery timelines, • Proactively identify risks that may impact on-time delivery, • Communicate updates, changes, and solutions clearly to customers and internal teams, • Maintain accurate documentation and order records Cross-Functional Collaboration • Partner with Sales, Supply Chain, Operations, and Shipping teams to ensure smooth order execution, • Participate in demand and forecasting review discussions, • Help coordinate a 72-hour ship readiness process to support successful deliveries, • Build strong internal and external relationships through professionalism and responsiveness Process Improvement & Systems Support • Support continuous improvement initiatives that strengthen the customer experience, • Utilize Microsoft 365, • Identify recurring issues and recommend practical improvements What We’re Looking For Required Qualifications • High School Diploma with 2+ years of relevant professional experience., • Strong organizational skills and exceptional attention to detail, • Excellent written and verbal communication skills, • Ability to prioritize tasks and work effectively in a fast-paced environment, • Strong Microsoft Office proficiency, • Positive, collaborative, and customer-focused mindset Preferred Qualifications • Experience with CRM systems, • Experience supporting order management, customer service, logistics, or supply chain operations Why Join Baerlocher? We work hard to create an environment where employees feel supported, respected, and empowered to grow. This is a team-oriented workplace where your contributions matter and your ideas are valued. Benefits Include • Competitive base salary, • Annual bonus opportunity, • Paid vacation, • 14 paid holidays, • Medical, dental, and vision insurance, • Company-paid life insurance, • Short-term and long-term disability coverage, • 401(k) with company matching contribution Physical Requirements • Prolonged periods of sitting and working at a desk

Job DescriptionFloor Coverings International of Cincinnati East This is a hands-on, field-based role — on job sites, in the warehouse, and on the phone with crews every morning. Not remote. Not a desk job. WHO WE ARE We're Floor Coverings International of Cincinnati East — a team passionate about transforming spaces and serving others. Our mission is to deliver a seamless, customer-first flooring experience from inspiration to installation. Our vision is to be the most trusted flooring company known for unmatched customer care and quality craftsmanship. We live by our values: • Customer — Put the customer first., • Integrity — Do what's right., • Teamwork — Work as a team.We work hard, we take care of each other, and we win as a team. If you came up through the trades, take pride in a job done right, and want to run production for a company that backs you — this seat was built for you. THE ROLE The Production Manager / Coordinator runs our installations from the field. You're the one who makes sure every job starts right, runs on schedule, and finishes clean — on time, on budget, and to our quality standard. You'll be the link between our customers, our sales team, and our installer network, keeping everyone aligned and every job moving. If you know what a job site looks like when it's done right — and what it takes to get there — keep reading. KEY RESPONSIBILITIES Production & Job Management • Launch every job with a confirmed scope of work, schedule, and installer crew assigned., • Check in with installers each morning to confirm progress and head off problems before they grow., • Walk scope and pay with each installer on-site the day the job begins., • Track days-to-complete against the project days allocated and actively manage the schedule., • Pull ETAs from installers and keep customers and the team updated proactively., • Make sure every job closes out completely — trims, transitions, cleanup, punch-list items, and all customer concerns scheduled or resolved — and get customer sign-off on any added billable work, documented and communicated to the office, before you mark a job billable., • Own repairs and rework — every reported issue addressed and resolved within 10 business days of notice. Materials & Logistics • Pull and prep job materials ahead of installer pickup., • Run miscellaneous materials out to job sites when crews need them., • Pick up materials from vendors when required., • Take in and manage deliveries; keep the warehouse organized. Quality Control & Customer Experience • Get out to active job sites to verify quality, pace, and crew conduct., • Catch and address customer concerns before and after the job is complete., • Be the calm, decisive voice when something goes sideways — for customers and installers both. Solution-oriented and good under pressure., • Handle small repairs and miscellaneous work yourself when needed. Installer Network & Development • Build and maintain a reliable bench of subs through active recruiting., • Lead installer orientations so every new sub knows our standards and expectations., • Invest in your crews — coordinate seminars, training, and ongoing coaching to sharpen their skills., • Hold installers accountable professionally and fairly, so mistakes become learning moments., • Keep relationships fair and respectful across installers, the sales team, customers, and the office. Communication & Team Alignment • Have installers send daily photo check-ins and progress updates on active jobs., • Show up to team meetings and communicate straight — clear and honest., • Own the handoff from sales to production — carry the baton and run it., • Make decisions aligned with our mission and core values. WHAT WE'RE LOOKING FOR • Trade experience. You've worked in flooring, construction, or home improvement and you know how a job site runs and what good work looks like. Flooring experience is highly desirable — we'll train the right person on our systems., • Decisive and solution-oriented — you don't freeze when a job goes sideways, you handle it., • Strong communicator — clear, honest, and timely with customers, installers, and teammates., • Highly organized — you can run multiple active jobs at once without dropping the ball., • Fair and consistent — you hold people accountable with respect, not frustration., • Available and responsive — early mornings come with the territory; you're not caught off guard., • Reliable transportation — you'll be moving between the office, vendors, and job sites regularly. (We have a production van.) COMPENSATION & PERKS • Competitive hourly rate based on experience — scalable hours available (part-time to full-time path)., • Performance bonuses tied to key delivery metrics., • Mileage reimbursement or use of company vehicle for work-related activities., • Ongoing training and development — we invest in your growth., • A team that takes care of each other and recognizes the value you bring.

As a Sales Specialist, you will be one of the first people our customers meet. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.

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The ideal candidate has at least.Prepare boundary, topographic, ALTA/NSPS, subdivision, route, easement, and construction surveys.Draft plats, legal descriptions, right of way exhibits, and record drawings using Civil 3D and AutoCAD.Process and organize field data collected from GPS, total stations,

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