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Job DescriptionCompany Description About Chamberlain University Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at . There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide. Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level. If you're ready to live Chamberlain Care®, we invite you to apply today! Job Description Chamberlain College of Nursing seeks Part Time Clinical Nursing Faculty interested in teaching with our BSN Nursing program. You will be mentoring BSN students in person at an inpatient clinical setting in the Detroit, MI area. You'll be making connections between what our students are learning in the classroom and during simulations, with the real-world applications in patient care they are experiencing on-site. By bridging this gap, we can ensure that our students are not only well-prepared for their roles as healthcare professionals but also confident in their abilities to provide high-quality care to their patients. No teaching experience is required, nurses with solid clinical experience and a completed MSN are encouraged to apply! Scheduling: • Schedule is determined based on the course need and the clinical specialty for each 8-week session, • Typically, clinical instructors are scheduled for 3-4 consecutive 12-hour shifts, which occur over a period of 1-2 weeks each session, • Adult Health I&II (Med-Surg), • Advanced Adult Health (Med-Surg), • Complex Health (Critical Care), • Community Health, • Capstone Final Practicum, • Fundamentals, • Maternal Child, • Mental Health Responsibilities: • Teaching and Curriculum Implementation, • Implement the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service., • Assume responsibility for all autonomous aspects of individual teaching loads., • Plan clinical experiences and provide direct supervision and evaluation of nursing students., • Student Evaluation and Support, • Develop and post written clinical assignments consistent with student's knowledge base, skill competency and individual learning needs., • Evaluate and provide documented feedback on performance to students based on course objectives., • Be available for remediation of students as required or needed., • Correct and return homework, quizzes, tests, lab assignments, clinical paperwork, and other written work in a timely manner., • Clinical Coordination, • Orient and maintain current knowledge related to clinical site policies, procedures, and expectations with the assistance of the clinical site personnel., • Develop and post written clinical assignments consistent with students' knowledge base, skill competency, and individual learning needs., • Develops and posts written clinical assignments consistent with student's knowledge base, skill competency and individual learning needs., • Maintain visibility while staying available to staff and students at the clinical site., • Program and College Development, • Contribute to the ongoing development, implementation, and evaluation of the programs and the College., • Participate in the implementation of the College Assessment Program, campus retention efforts, and both departmental and campus policies., • May teach simulation/skills lab and/or didactic course content under supervision of course coordinator., • Professionalism and Collaboration, • Serve as a professional role model for other faculty, staff, and students., • Utilize relationship skills in situations requiring group problem solving, consensus building, and win-win negotiation., • Work with college administration, staff, and other faculty members to improve the overall operation of the college and student satisfaction rates., • Regulatory Compliance and Reporting, • Comply with all applicable regulatory rules and standards., • Keep the course coordinator informed of all student and agency issues and concerns., • Report to the dean or assistant dean, with direct oversight from a course coordinator., • Handle related duties and perform other duties as assigned, comply with all policies and standards.Qualifications, • A master's or doctoral degree in Nursing from a regionally accredited college or university, • An unencumbered professional RN nursing license in Michigan, • Illinois RN License will be required to teach all courses (course assignments prioritized to professors who are currently licensed in Illinois), • Active BLS certification (American Heart Association, American Red Cross, or Military Training Network), • At least two years professional experience within last five years in the area of instruction as a registered nurse Additional Information In support of the pay transparency laws enacted across the country, the expected compensation rate for this position is between $1,120 per assignment to $7,245 per assignment. Our Hiring Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Job Description HOME BASED SUPERVISOR/TEAM LEAD-DWIHN OUTPATIENT CLINIC JOB DESCRIPTION SUMMARY OF JOB: Under the general supervision of the Executive Director of Outpatient Clinics and Director of Direct Clinical Services, the Home-Based Supervisor/Team Lead will provide oversight of the DWIHN Outpatient Clinic Home Based clinical staff. This position will create, direct, and implement the policies and procedures of the Home-Based Team and provide daily management of clinic operations. This position will be required to perform duties outside of traditional office hours to support the team and persons served. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Works with the program administrator to provide oversight of operations and staff for DWIHN Outpatient Clinics Home-Based team., • Ensures staff adheres to the Agency and Program policies and procedures., • Ensures staff adhere to the Outpatient Direct Service Clinic’s quality assurance program., • Participates in the identification of quality care indicators and outcome objectives., • Ensures that the behavioral and pharmacologic approaches to treatment are evidence-based or based on universally accepted information to provide treatment services consistent with recognized treatment principles and practices for each level of care and type of client served by the outpatient clinic., • Ensures that the assessments, treatment plans, authorization and overall service provisions comply and meet DWIHN-PIHP/CMHSP, MDHHS, 42CFR, Mental Health Code and Home-Based requirements., • Ensures and documents that direct clinical supervision is provided., • Provides supervision and guidance to staff, as needed, including oversight of after-hours on-call rotation of the home-based team outside of traditional work hours., • Ensures that behavioral health services are provided as authorized in the treatment plan and coordinated with other care services., • Ensures that the assessment, diagnosis, and treatment of children, youth, adolescents and young adults with co-occurring disorders is provided by appropriately trained and qualified clinical staff and that the clinical supervision of such staff is provided., • Oversees the collection and review of data to monitor staff and program performance., • With the program administrator, monitors overall clinical care and quality work, in collaboration with DWIHN’s Quality and Compliance Department., • Collaborates with the Chief Medical Officer/Psychiatrist of Direct Services., • Directs and coordinates medical activities and activities related to patient care., • Ensures medical necessity criteria for provided services are met., • Meets with directly with children, youth and families and maintains a caseload as needed, and completes required assessments., • Maintains staff calendars including managing staff schedules and availability., • Monitors key performance indicators., • Provides support and coordination for mental health, substance use disorder, and co-occurring services., • Maintains workflow to accommodate walk-in clients., • Coordinates with PIHP departments., • Serves on DWIHN’s interdisciplinary team., • Identifies opportunities for growth and development for DWIHN clinics., • Attends public speaking, townhall, and community outreach events occasionally serving as the speaker at these events., • Assesses and participates in staff education activities and provides consultation to clinical team., • Performs related duties as assigned., • KNOWLEDGE, SKILLS AND ABILITIES (KSA’S), • Knowledge of DWIHN policies, procedures, and practices., • Knowledge of the DWIHN provider network and community resources., • Knowledge of the Michigan Mental Health Code., • Knowledge of MDHHS policies, rules, regulations, and procedures., • Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN., • Knowledge of Behavioral Healthcare management principles and practices., • Knowledge of diverse treatment modalities, therapeutic intervention, evidenced based practices and diagnostic principles., • Knowledge of MHWIN., • knowledge of the Michicans model, • Knowledge of the LOCUS model., • Knowledge of oversight of direct care clinics., • Knowledge of oversight of clinical operations for a large behavioral health operation., • Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care)., • Knowledge of and ability to use screening and assessment tools for behavioral health services., • Knowledge of the continuum of care for persons diagnosed with mental illness, substance use, and serious emotional disturbance., • Knowledge of services: Outpatient, Co-Occurring services, CM, ACT, SUPPORTED EMPLOYMENT, and Med Drop services., • Knowledge of Integrated Care services for behavioral health patients., • Knowledge of Utilization Management practices and principles., • Knowledge of managed care practices and principles., • Knowledge of Evidence Based Practices for the behavioral health field., • Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services., • Knowledge of Medicaid, local, regional and national codes, laws and regulations., • Knowledge of medical and behavioral health practices and terminology., • Knowledge of compliance standards., • Knowledge of Medical Necessity Criteria for Behavioral Health Services., • Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM)., • Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2., • Knowledge of Medicaid/Block Grant eligibility requirements., • Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, and the Mental Health Code., • Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis., • Knowledge of the identification and treatment of co-occurring mental health and substance use disorders., • Knowledge of regulatory and industry best practice standards., • Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP), • Knowledge of Integrated Care methodology, practice, and implementation., • Knowledge of Quality Management and Quality Improvement principles and practices., • Knowledge of HEDIS measures and standards., • Supervisory skills., • Management skills., • Leadership skills., • Administration skills, • Training skills., • People management skills., • Assessment skills., • Evaluation skills., • Organizational skills., • Planning skills., • Time Management skills., • Report writing skills., • Problem Solving skills., • Decision Making skills., • Critical Thinking skills., • Interpersonal skills., • Customer Service skills., • Communication skills., • Collaboration skills., • Active Listening skills., • Implementation skills., • Accuracy and detailed oriented skills., • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)., • Teamwork Skills., • Ability to communicate orally., • Ability to communicate in writing., • Ability to work effectively with others., • Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population., • Judgement/Reasoning ability., • REQUIRED EDUCATION:, • A Master’s Degree from a recognized college or university in the Human Services, the Social Services, Psychology, Counseling, Social Work, or a related field., • REQUIRED EXPERIENCE:, • Three (3) years of professional clinical experience in a behavioral healthcare or mental health setting., • AND, • At least one (1) year of experience as supervisor or leader in a behavioral healthcare or mental health setting., • thorough Knowledge of home based services level of care and mdhhs reporting requirement, • REQUIRED LICENSE(S)., • A Valid State of Michigan clinical licensure: LMSW, LMHC, LPC, LLP or PhD., • A valid State of Michigan Driver’s License with a safe and acceptable driving record. DRIVING REQUIREMENTS: If driving is required for this position, must meet all requirements outlined in DWIHN driving policy. Physical Demands: May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.Work Environment: May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region. DWIHN is proud to be an equal opportunity workplace and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We aim to create a workplace that celebrates the diversity of our employees, customers, and the communities that we serve.

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment. Travel: • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-BW1

Job Description Salary: Other Forms of Compensation: Reports to: Systems Director, EVS TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. As a Director of Environmental Services, you are responsible for managing the environmental services department within a 700 bed hospital. You will have oversite of about 1M+ sq ft of cleanable space. You will lead a team of over 100 associates including 5 operations managers and 4 supervisors. The director is also responsible for managing the financial budget including labor and supply costs, and coordinates with various venders used within the facility. The role is responsible for maintaining a high level of cleanliness and service to all our patients and customers by following the Touchpoint company standards. Key Responsibilities: • Responsible for department’s financial data and statistics, • Monitoring of unit expenditures, • Develops and recommends department operating budget and ensure the department operates within budget, • Coordinates housekeeping activities with other departments, • Actively communicates with administration and other hospital departments, • Plans, organizes, directs, coordinates, and supervises functions and activities of the department, • Establishes work standards and workflow, • Travels to various accounts providing support, • Establishes and implements policies and procedures for departmental operations, • Encourages and mentor staff creativity and innovation, • Ensures compliance with all regulatory agencies, • Proactive in the achievement of the facility goals and objectives, • Demonstrates quality leadership in meeting performance plans, • Reads, develops, and administers Total Quality Management process Preferred Qualifications: • Bachelor’s degree or equivalent or equal related experience required, • EVS management experience at the Assistant Director or Director level in a mid to large sized acute care hospital, • Housekeeping management experience at a large account preferred, • Must have the ability to analyze and interpret financial and other data, • Strong business acumen, • Excellent interpersonal, communication, and client relationship building skills, • Ability to work under pressure and meet established goals and objectives TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Touchpoint are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace. Req ID: 1459562 TouchPoint PASCHA A BELNAVIS [[req_classification]]

Job Description Job Title: Sr. IT Systems Engineer Location: Detroit, MI (Hybrid) Reports To: Director of IT Operations Organization: Detroit Wayne Integrated Health Network (DWIHN) Position Summary The IT Systems Engineer is a critical member of the DWIHN IT Operations team, responsible for designing, supporting, and maintaining secure and resilient enterprise IT infrastructure. This includes Microsoft-based environments, network architecture, virtualization platforms, and cybersecurity systems. This role serves a government-regulated healthcare organization, requiring strict adherence to HIPAA, SOC 2, and NIST-based security frameworks. The engineer will provide technical leadership in systems design, incident response, disaster recovery, and ongoing infrastructure improvements. Key Responsibilities Systems Engineering & Administration • Design, implement, and support enterprise infrastructure including Windows Server 2012–2022, Active Directory, Azure Entra ID, Office 365, and virtualization platforms., • Administer and maintain SQL servers, network storage (SAN/NAS), and critical business applications., • Develop baselines and technical standards for on-prem and cloud-based systems., • Maintain group policy, Entra ID, Intune, and other user access controls, and role-based security in alignment with HIPAA and internal standards., • Enforce cybersecurity best practices, including administration of firewalls, VPNs, MFA, anti-virus/EDR, and email security systems., • Support security risk assessments, system hardening, and identity management through Windows AD / Entra ID., • Perform regular audits of system access, configurations, and patch status to support HIPAA and SOC 2 compliance., • Support business continuity through design and testing of backup and disaster recovery plans., • Administer LAN/WAN, Cisco switches, firewalls, VoIP systems, DNS, DHCP, BGP, and site-to-site VPNs., • Monitor and optimize network performance, ensuring high availability and security., • Lead infrastructure-related projects and collaborate with vendors, departments, and stakeholders on IT initiatives., • Provide documentation, system diagrams, and training for IT staff on new technologies or changes., • Assist with IT roadmap planning, procurement strategy, and proposal writing under the direction of the Technology Manager. Education: • 10+ years hands-on experience in most of the following:, • Microsoft ecosystem (Azure, O365, Windows Server, Group Policy), • Networking protocols and technologies (VLAN, DNS, DHCP, Cisco IOS), • Virtualization and IaaS (Azure), • Backup and disaster recovery systems, • Microsoft Certified: Windows Server / Azure Administrator / Entra ID, • Cisco CCNA / CCNP, • Reliable transportation required to travel throughout Wayne County and the State of Michigan., • Hybrid work model., • Proof of COVID-19 vaccination is required (reasonable accommodations available per applicable law)., • Must be able to participate in scheduled on-call rotation and respond to after-hours incidents if needed., • Employment is contingent on passing background and security clearance checks in accordance with state/federal healthcare IT regulations. The above statements are intended to describe the general nature and level of work being performed by person assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. DWIHN an Equal Opportunity Employer

Job Description (THIS IS A CONTINGENT POSITION) Under the general supervision of the Crisis Care Center – Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Serves as the onsite immediate supervisor for team members through role modeling, coaching and assisting the unit., • Oversees daily operations., • Creates a healthy partnership with stakeholders., • Monitors and oversees workflows at the DWIHN Crisis Care Center., • Monitors and oversees guest visits at the DWIHN Crisis Care Center., • Provides support and development to staff by modeling position functions for the team., • Ensures that services and linkage are provided for ongoing recovery and treatment services., • Serves as the mental health professional for individuals until they are enrolled in services at other community agencies., • Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service., • Conducts thorough clinical assessments and treatment plans for services., • Assesses the individual’s needs and provides appropriate support and referrals., • Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis., • Provides family education and family counseling., • Completes clinical documentation as required., • Facilitates recovery education courses., • Conducts thorough clinical assessments and treatment plans for services., • Provides crisis management services and responds to urgent/emergent participant needs., • Implements the transition/discharge care plan in partnership with each participant., • Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met., • Works with the Site Director and Unit Administrator regarding personnel matters., • Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA’S) • Knowledge of DWIHN policies, procedures and practices., • Knowledge of the DWIHN provider network and community resources., • Knowledge of the Michigan Mental Health Code., • Knowledge of MDHHS policies, rules, regulations and procedures., • Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN., • Knowledge of behavioral health and mental health principles and practices., • Knowledge of the Michigan Medicaid Provider Manual., • Knowledge of MHWIN., • Knowledge of the LOCUS model., • Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care)., • Knowledge of and ability to use screening and assessment tools for behavioral health services., • Knowledge of Crisis Operations principles and practices., • Knowledge of Crisis Center operations and management., • Knowledge of Crisis Center programs., • Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder)., • Knowledge of adult services: Outpatient, Co-Occurring services, CM, ACT, Supported Employment, and Med Drop., • Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition., • Knowledge of medical and behavioral health practices and terminology., • Knowledge of compliance standards., • Knowledge of Medical Necessity Criteria for Behavioral Health Services., • Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM)., • Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2., • Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code., • Supervisory skills., • Management skills., • Team Leadership skills., • Training skills., • People management skills., • Project management skills., • Coaching skills., • Conflict Resolution skills., • Assessment skills., • Evaluation skills., • Organizational skills., • Planning skills., • Decision Making skills., • Interpersonal skills., • Customer Service skills., • Communication skills., • Active Listening skills., • Teaching skills., • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)., • Team building skills., • Relationship-building skills., • Ability to communicate orally., • Ability to communicate in writing., • Ability to work effectively with others., • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population., • Judgement/Reasoning ability. REQUIRED EDUCATION: A Master’s Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor’s Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field. REQUIRED EXPERIENCE: • Two (2) years of full-time paid professional experience in crisis services. AND • Two (2) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health or behavioral health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (A limited license will be accepted). A valid State of Michigan Driver’s License with a safe and acceptable driving record. WORKING CONDITIONS: This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises. Crisis Care Operations is a 24/7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule. (THIS IS A CONTINGENT POSITION) This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job DescriptionSalary: $80,000 - $120,000 based on experience Job Description The Account Manager plays a key role ensuring the successful delivery of our employee benefit consulting services to our clients. In this role, you will typically be the first point of contact for clients. It is your responsibility to inventory inbound issues, prioritize how to solve them, and work alongside other members of the benefits consulting team to help our clients succeed. Practically speaking, the Account Manager role encompasses a wide variety of activities. Aside from being the intake point for clients issues, you will be responsible for building presentations, interacting with our carrier partners, helping employees of our clients, managing data, and supporting your colleagues. To be effective in this role, you need to build deep relationships with clients and learn about their business, benefits, and human capital needs, so that clients are comfortable collaborating with LoVasco to identify and resolve any issues related to their Total Rewards program. Job Responsibilities Renewal Process Management. The Account Manager serves as the operational backbone of client renewals, working under the Account Executive's strategic direction and partnering closely with the Financial Analyst. This role translates market analysis into comprehensive client presentations, delivering renewal recommendations alongside the account team. Following client decisions, the Account Manager orchestrates the Open Enrollment process. Key responsibilities include: • preparing employee educational materials, • coordinating OE meetings, • overseeing the critical transfer of benefit elections to insurance carriers, • facilitating carrier transitions, • ensuring accuracy and timeliness throughout the renewal cycle. Meeting and Presentation Support. Participate in client meetings, both virtual and in-person, providing subject matter expertise and operational insights. Using templates, prepare meeting materials, take detailed notes, and catalog and follow up on action items to ensure commitments are fulfilled. Client Relationship Management. Maintain regular communication with assigned client accounts, serving as the primary day-to-day contact for plan administration questions, enrollment issues, and general benefits inquiries. Build strong relationships with HR professionals and benefits administrators to ensure smooth ongoing operations Issue Tracking and Resolution. Serve as the central coordinator for issue management, facilitating transparent communication between clients, vendors, and the internal team. Organize all work in Asana, our project management system, to ensure nothing falls through the cracks, providing stakeholders with real-time visibility into issue status and creating accountability for timely resolution across all parties involved. Onboarding new clients. Oversee the complete onboarding process for new clients, managing both internal setup processes and external coordination activities. Establish organized client folders, build template projects in Asana, and systematically collect required client data. Coordinate with multiple stakeholders including carriers and third-party vendors, and ensure all administrative systems are properly configured before launch. Maintain detailed project timelines and checklists to guarantee nothing is overlooked during the transition from signed AOR to active client relationship. Employee Support and Engagement. Serve as a direct resource for our clients employees, handling inbound calls and inquiries related to benefits administration. Address complex claims issues, resolve eligibility questions, and provide clear explanations of benefit coverage and policy interpretations. Guide employees through enrollment processes, coverage changes, and life event modifications while ensuring accurate understanding of their benefit options. Collaborate with insurance carriers and third-party administrators to resolve employee concerns promptly Eligibility Management. Oversee the comprehensive management of employee eligibility changes, including new hire additions and termination processing across multiple carrier systems. Serve as the primary liaison between clients, insurance carriers, and benefit administration platforms to establish and maintain automated file feeds and data integrations. Develop and optimize eligibility workflows to streamline enrollment processes, reducing manual intervention while ensuring accuracy and compliance. Maintain working knowledge of various carrier platforms and systems to effectively troubleshoot eligibility issues and coordinate seamless data transfers between HR systems and insurance providers About You People who thrive in this position: • Love interacting with people., • Have strong organization and project management skills., • Feel comfortable managing multiple projects and tasks simultaneously., • Take on all projects with enthusiasm, regardless of complexity, • Create positive relationships with clients and coworkers., • Always look for opportunities to add value., • Are great communicators Education, Training, and Experience • At least three to five years of employee benefits experience required, preferably in a client support role., • Previous employment at an employee benefits consulting firm preferred, or carrier / agency., • Strong knowledge of group insurance (medical, dental, vision & life and disability products)., • Working knowledge of compliance and regulatory obligations applicable to employer-sponsored health plans: PPACA, COBRA, HIPAA, ERISA, etc., • Bachelor's Degree in Business Administration, Finance, Economics, Communications, Human Resources, or other related field or commensurate work experience., • Proficiency in the Microsoft Office suite of software. Experience with Asana, Box, Salesforce, and/or Craft is considered a plus., • Strong aptitude in project management, written and verbal communications, presentations, critical thinking, and financial analysis., • Commitment to the accuracy of own work product and client deliverables., • Must be able to follow directions, be detailed, organized and resourceful. About LoVasco LoVasco is on a mission to inspire, engage, and empower one million people to build healthier and wealthier lives. Our core focus is to help organizations deliver world-class benefits and compensation to the employees they care about and steward individuals financial wellbeing in and out of the workplace. We serve two core audiences: • HR and C-suite professionals of middle market companies looking to elevate their total rewards strategy (health benefits, retirement plans, compensation, and well-being)., • Individuals looking for concierge-level financial planning and wealth management in the context of a deep relationship with a trusted advisor. We are an energetic, rapidly growing company who values our commitment to taking care of people. Located in downtown Detroit, LoVasco hires dedicated professionals who deliver the highest degree of expertise and service to our clients. Our Core Values • Innovation, • Collaboration, • Accountability, • Respect, • Ethics Career Path At LoVasco, we believe in investing in our employees and providing opportunities for job development and career expansion. Here are just a few other positions the Account Manager could grow into: • Account Executive: In this role, you are responsible for overseeing a clients healthcare strategy and ensuring accuracy and ontime delivery of all projects and deliverables. You will be supported by other team members to deliver an outstanding client experience. Expect more accountability and facetime with clients., • Financial Analyst: If you like crunching numbers, own the financials consulting process for our clients. You would be responsible for managing our financial models, assigning work to your colleagues, peer reviewing work, and presenting to clients., • Data Analyst: Our consulting team could not do what they do without our brilliant data engineers that design efficient reporting workflows. If you know how to code, or are interested in learning to code, this might a great role for you. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Competitive compensation, • 401(k) plan and company match, • Employer paid life insurance, short-term, and long-term disability insurance, • Flexible spending account, • Generous paid time off, • Paid parental leave, • Summer Friday hours, • Professional development assistance, • Volunteer days with local charity, • Team building events and outings, • Remote and flexible work environment

Job DescriptionSalary: ABOUT US: Pinnacle Mortgage Corp. delivers top-tier financial services with competitive rates. Our mortgage professionals prioritize personalized attention, ensuring tailored financial solutions for purchasing a home, refinancing, or consolidating debt. Unlike larger nationwide mortgage firms, we prioritize the security and confidentiality of your information. Our trusted reputation in the community reflects our dedication to maintaining client trust and confidentiality. POSITION PROILE: We are currently seeking a Sales Manager to join the Pinnacle Mortgage Corp. team. As Sales Manager you will help grow and expand the Pinnacle brand into the Detroit MI market. At it's core this is a Producing role. In addition to managing their own book of business the Sales Manager will help the growth, operation and profitability of the assigned region. The Sales Manager plays a crucial role in driving loan production, ensuring compliance with regulations, and fostering a culture of excellence and team collaboration. Whether clients are purchasing their dream home, refinancing an existing loan, or consolidating debt, you and your team will leverage your expertise to find the right loan program at the lowest rates available in their area. RESPONSIBILITIES: • Originate Loan Application through referral sources, • Increase loan production of the region, in alignment with corporate objectives and targets, • Develop, support, train and mentor a team of loan officers, • Facilitate on-going training sessions for Loan Officers and other branch personnel, • Review score cards and production reports, identify areas for improvement to optimize business performance, • Monitor and develop KPIs for team, • Educate team on new loan programs, terms, and rates available, ensuring they make informed decisions to best serve their customers, • Advise and assist Loan Officers on company policies and procedures as well as compliance requirements, ensuring adherence to regulatory standards and best practices, • Collaborate with internal teams, to expedite loan processing and ensure timely closings., • Maintain confidentiality and security of client information at all times, adhering to strict privacy policies, • Cultivate lasting relationships with clients by delivering exceptional service, • Stay abreast of industry trends, market conditions, and regulatory changes to provide accurate and up-to-date guidance to your team, • Must be a licensed Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS), authorized to conduct business in Michigan., • Bachelor's degree in Finance, Business Administration, or related field preferred., • Proven experience developing and leading high-performance sales teams within the mortgage industry., • Strong understanding of mortgage lending practices, regulations, and compliance requirements., • Excellent communication and interpersonal skills, with a client-centric approach to service delivery., • Detail-oriented with strong analytical and problem-solving abilities., • Familiarity with mortgage origination software and tools preferred. Voted BEST OF THE 603 Pinnacle Mortgage Corp. provides its full-time employees with an outstanding compensation and benefits package because we believe in valuing and investing in our team members. We understand that competitive compensation and comprehensive benefits not only attract top talent but also contribute to the overall well-being and satisfaction of our employees. By offering perks such as a company matching 401K plan, continuous training opportunities, and robust healthcare coverage, including Medical, Dental & Vision, we aim to support our employees' financial security, professional growth, and overall quality of life. Pinnacle Mortgageprovidesequal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a persons race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexualorientation,or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities. remote work

Job DescriptionSalary: $79K to $83K per annum Are you a visionary Behavioral Health Leader with a passion for delivering client centered programming and clinical excellence? American Indian Health and Family Services, a Federally Qualified Healthcare Center (FQHC) in Southwest Detroit is seeking a dynamic Behavioral Health Therapist to join our behavioral health team ahead of the opening of ourNew State-Of-The Art Facility, projected to be completed Summer 2027! The idealBehavioral Health Directorcandidate will have current licensure in Michigan (LMSW or LPC) in order to supervise and manage all activities of the Behavioral Health Department within the framework of the established philosophy, objectives and policies of the agency. The ideal candidate will be a compliance driven leader with a strong focus on safety, quality and integrity, responsible for providing day to day leadership; oversight of treatment services; facilitate program development, implementation and evaluation of clinical programming; delivery of treatment services; participation in agency administrative responsibilities; and the ongoing management and successful administration of the Behavioral Health Department. This full time, direct hire opportunity includes aComprehensive Benefit Program: • 15 Paid holidays per year, plus paid bereavement and paid jury duty leave (effective immediately), • Generous Paid Combined Vacation, Sick, and Personal Leave (Available after 30 days), • Health, Dental, & Vision Coverage (No employee cost for single BlueCross Network, Delta Dental & Vision, all available after 30 days), • Agency paid Life Insurance, • 403(b) 50% Match Program upto $5,000 annually (eligible after 30 days), • Educational Assistance Program (after 1 year) In addition, we are offering a Net Signing Bonus of upto $3,500.00;with $1,500.00 net bonus paid upon a favorable (90) Day Performance Review and an additional $2,000.00 net paid bonus with continued favorable Performance Review at 270 days (9 months). Essential Duties and Responsibilities:include the following: • Provides clinical supervision to and oversees direct services by Behavioral Health Therapists, including Licensed Masters of Social Work, Limited Licensed Masters of Social Work, Master Level Social Work Candidate Interns, Limited Licensed Professional Counselors & Certified Addiction Counselors., • Provides timely, accurate and complete reports on the operations of the services, including, but not limited to, measures and effectiveness of achieving operational performance as defined in the strategic plan. Participates in case management meetings., • Acts as Site Placement Coordinator for the MSW Internship Program with the University of Michigans School of Social Work and other college and University MSW or PsyD placements., • Maintains direct practice client caseload minimum of 16 hours per month., • Works closely with client and/or clients family to advocate and create linkage with other community resources regarding complex client and or family needs involving coordination of clinical care with other community agencies., • Update, coordinate, and manage the department clinic schedule., • Provides day-to-day leadership including advice, guidance, direction and authorization to achieve the clinical and administrative goals and objectives of the department., • Cultivates positive relationships with and maintains an environment of collaboration/integration at all levels of the organization. Participate in facility wide activities related to Behavioral Health., • Participates in Multidisciplinary Team Meetings., • Directly work with the Medical Director to facilitate integrative care services., • Ensures that all activities and operations are carried out in compliance with local, state, and federal regulation, CARF and AAAHC standards, and all laws governing healthcare operations., • Hire and train departmental staff., • Represents the agency in the external professional community., • Works with substance abuse counselors and assist with client referrals to rehabilitation centers or treatment programs., • Collaborates with staff and volunteers as necessary to coordinate care, based on patient and family needs., • Educates Behavioral Health providers in regards to state, federals and other assistance programs., • Acts as a patient advocate and communication link with other community resources. Provides case management for complex clients with multiple needs., • Coordinates care with other community agencies, building strong referral relationships, based on the needs of the clients served., • Develops internal case records systems, audits and insures patients charts are accurate. Prepares other records and reports as requested by the supervisor., • Assists in the development and implementation of new services and programs., • Must be able to take detailed chart notes and Utilize SOAP (Subjective, Objective, Assessment, Plan) note in all patient charts., • Oversees all departmental grants and projects, develop related budgets, apply for grants and other types of funding., • Conducts Quality Improvement departmental reviews, reports and projects., • Facilitate quarterly Peer Reviews in accordance to agency guidelines., • Must learn and utilize Electronic Health Records, IHS RMPS BH package, and suicide reporting., • Must be able to immediately inform Chief Operating Officer of any potential or actual malpractice claims and adverse actions taking by any licensing/credentialing body., • Participates in the interviewing, hiring and firing process of departmental staff., • Assists with all legal, licensing, regulatory, and certification activities as needed., • Attend all leadership meetings., • Attend all grantor meetings and necessary training., • Other Duties as assigned. Education, Experience, & Qualifications: • Licensure in the state of Michigan either as LMSW or LPC., • Masters Degree in Health Administration, Public Administration, Social Work, Psychology, or other related field from an accredited university, LMSW preferred., • Proven experience, minimum 3 years, in a similar role required., • Thorough knowledge of social work principles, substance abuse intervention techniques and practices and their application to complex casework, group work, and community problems., • Demonstrated knowledge of a wide range of behavior and psychosocial issues, their diagnosis and treatment, and overall understanding of behavioral health programming., • Considerable knowledge of family and group dynamics, a range of intervention techniques, governmental and private organizations, resources in the community, laws, regulations and policies which govern the program, methods and principles of case work supervision and training., • Ability to supervise, train or instruct lower level social workers, students or interns in the program, ability to establish and maintain effective working relationships with members of the caseload and their families as well as civic, legal, medical, social and religious organizations., • Demonstrated grant writing, implementation and management required., • Experience working with native children and families preferred, experience working with substance abuse prevention and treatment on a one-to-one basis and in group settings., • Must be self-directed., • Must be able to maintain confidentiality, handle crisis and tolerate stress professionally., • Valid MI Chauffeurs license; other credential or licenses must be kept current and consistent with applicable regulations., • Ability to maintain a flexible work schedule, Monday through Friday., • Ability to promote an alcohol, tobacco and drug-free lifestyle., • Ability to apply proficient understanding to carry out instructions furnished in written, oral or diagram form., • Ability to read and comprehend simple instructions, short correspondence and memos. Other Requirements:Familiarity and/or experience working with the Native American community; respect for and knowledge of traditional, cultural and spiritual practices of a diverse Native American community, as well as an ability to work with other racially, culturally and ethnically diverse populations. NATIVE AMERICAN/AMERICAN INDIAN PREFERENCE IN HIRING WILL BE APPLIED AS DEFINED IN THE INDIAN PREFERENCE ACT (TITLE 25, U.S. CODE SECTIONS 472 AND 473).

Job Description Salary: Other Forms of Compensation: Schedule: Full time; must be located in Detroit, MI and able to travel 75% both locally and nationally. TouchPoint Support Services was created in 2011 and spans over 14,000 team members nationally. TouchPoint dares to be different than the rest. Where the others will say and be whatever you want them to be, Touchpoint is a proven, standardized turnkey operating platform designed to drive greater efficiency, effectiveness and transformative change for our clients. As a leader in our field, we are seeking a highly skilled Project Engineer to drive change through continuous improvement and strategic initiatives that achieve tangible financial and operational outcomes. This pivotal role will collaborate directly with senior leadership, including the SVP of Strategy, Operations & Analytics, Division President, Regional Vice Presidents, Standards and broader Performance Excellence team to shape the trajectory of our organization and ensure long-term operational success. Job Summary: The Project Engineer – Performance Excellence is a tactical execution role within TouchPoint’s national Performance Excellence team, reporting directly to the Director of Performance Excellence – EVS. This position plays a key role in supporting the deployment of operational technology, process improvement, and site-level execution of strategic initiatives across Environmental Services (EVS). With 50% travel, this role will partner closely with operators, regional leaders, and cross-functional teams to ensure consistent execution, adoption, and measurable outcomes of our operational excellence initiatives. You’ll partner closely with leaders and field operators to implement scalable solutions, optimize workflows, and champion cutting-edge technology across our national Environmental Services (EVS) footprint. This position is part of a newly established, forward-thinking team focused on national transformation in a rapidly growing business sector. You’ll serve as a catalyst for continuous improvement, driving initiatives that enhance both the client and team member experience while delivering measurable financial and operational outcomes. To succeed in this role, you’ll need a deep understanding of operational execution, service delivery, and change management. You’ll lead the implementation of key platforms such as TaskUp (digital task management) and ClearVue (quality assurance survey platform), while also refining our EVS Service Level Staffing Model (dynamic statement of work) to meet the evolving needs of our business. Your ability to blend data-driven insights with practical application will empower our teams to perform at their best — and scale those best practices across the country. You’ll also play a key role in driving the adoption of operational data tools, ensuring they meet real business needs and fuel smarter decision-making. If you’re a collaborative, strategic leader with a passion for operational transformation and a knack for turning vision into reality, we invite you to bring your talents to a team that’s redefining support services for the future. Key Responsibilities: Operationalize Technology: • Take ownership of technology deployments to ensure new technology meets or exceeds targeted operational and financial targets., • Implement, educate and train operational leaders nationally to ensure effective implementation and continuous performance improvement., • Centered on operational rigor ensuring our standards are established and met, developing new processes to foster continuous improvement in operational performance., • Ensure best practices are identified and scaled nationally., • Take ownership of the EVS Service Level Staffing model, enriching it with additional drivers., • Continuously monitor and optimize the model to align with evolving business needs., • Establish and refine the model to ensure accuracy and reliability in new business efforts., • Work closely with the SVP and operational leaders to drive strategic discussions., • Conduct in-depth analyses that address crucial business challenges, uncover opportunities, and support data-driven decision-making., • Spearhead the adoption of operational & financial data products throughout the organization., • Act as a bridge between departments, understanding their unique needs, and ensuring that solutions align with overall business objectives., • Bachelor's degree in Business Administration, Hospitality Management, Finance, Accounting, or a related field. MBA preferred., • Proven experience (10+ years) in an operational leadership role, with a focus on strategic financial initiatives and driving tangible outcomes., • Strong operational and financial acumen., • Demonstrated success in developing and implementing operational technologies and processes., • Experience in driving cross-functional projects and collaborating with various departments to achieve organizational objectives., • Exceptional communication skills, with the ability to present complex concepts to stakeholders., • Strategic mindset, capable of identifying business opportunities and implementing innovative solutions., • Strong leadership capabilities, fostering teamwork, and empowering team members to excel. Ability to read and comprehend moderately complex instructions, short correspondence, and memos. Ability to write detailed correspondence. Ability to effectively present information in one-on-one and small group situations to other associates of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and interpret bar graphs. Ability to use a financial calculator and compute complex financial calculations and analysis. Reasoning Ability: Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound decisions. Strong planning and analytical skills and attention to detail with ability to multi-task and manage competing priorities Physical Demands: While performing the duties of this job, the employee is regularly required to sit for extended periods, sit at the computer and operate some office machines. The employee may occasionally regularly lift and/or move up to 10 pounds and infrequently frequently lift and/or move up to 25 pounds. Work Environment: This employee may work from remote offices office while travelling. While performing duties in the Atlanta office, the employee is in an indoor office setting with climate-controlled conditions. The noise level in this work environment is usually low. Travel Requirement: 75%+ focused on site visits, client meetings, and internal meetings. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Apply to TouchPoint today! TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Touchpoint are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace. Req ID: 1457975 TouchPoint PASCHA A BELNAVIS [[req_classification]]

Job Description OUTPATIENT DIRECT SERVICES-TEAM LEAD CLINICAL CASE MANAGER SUPERVISOR Under the general supervision of the Executive Director, Director of Outpatient Services and the Outpatient Direct services administrator, the Clinical Case Manager Supervisor will provide oversite of the DWIHN outpatient services case management team. The position will implement the policies and procedures of the Outpatient Direct Services Clinics and provide direct services, supervision, oversite and management the DOC Case Management Team. This position will be required to perform duties outside of traditional office hours to support the team and persons served. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Provides oversite and direct supervision of the case management team, • Oversees compliance with DWIHN and DOC policies and procedures, • Manages the effectiveness of clinical case managers, • Provides ongoing monitoring of caseload management, • Completes performance evaluations, • Provides education and guidance related to evidence-based practice interventions, • Ensures communication between case managers and other clinical team members, • Mentors and supports clinical case managers offering guidance on complex cases., • Addresses and resolves complaints or concerns., • Ensure proper documentation of all clinical activities and interventions., • Provides coaching and guidance for the completion of progress notes, assessments, treatment plan development and authorizations., • Ensures compliance caseloads document deadlines (consents, services reviews, reassessments, treatment plans, and authorizations), • Ensures compliance with frequency of contacts as clinically necessary., • Monitors service activity logs, appointments and schedules for accuracy., • Monitors compliance with productivity expectations., • Monitors member satisfaction services and assigned case holders., • Provides community-based outreach to case managers for training and or support for complex cases., • Provides direct case coverage support for the case management team., • Provides direct case coordination and clinical case management services., • Addresses and resolves employee concerns, • Assists to create a healthy, supportive and respectful working environment for the case management team and all DOC employees. KNOWLEDGE, SKILLS AND ABILITIES (KSA’S) • Knowledge of DWIHN policies, procedures, and practices., • Knowledge of the DWIHN provider network and community resources., • Knowledge of the Michigan Mental Health Code., • Knowledge of MDHHS policies, rules, regulations, and procedures., • Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN., • Knowledge of Behavioral Healthcare management principles and practices., • Knowledge of diverse treatment modalities, therapeutic intervention, evidenced based practices and diagnostic principles., • Knowledge of MHWIN., • Knowledge of the LOCUS model., • Knowledge of oversight of direct care clinics., • Knowledge of oversight of clinical operations for a large behavioral health operation., • Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care)., • Knowledge of and ability to use screening and assessment tools for behavioral health services., • Knowledge of the continuum of care for persons diagnosed with mental illness, substance use, and serious emotional disturbance., • Knowledge of services: Outpatient, Co-Occurring services, Case Management, Assertive Community Treatment (ACT), Evidence Based Supported Employment, and Med Drop services., • Knowledge of Integrated Care services for behavioral health patients., • Knowledge of Utilization Management practices and principles., • Knowledge of managed care practices and principles., • Knowledge of Evidence Based Practices for the behavioral health field., • Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services., • Knowledge of Medicaid, local, regional, and national codes, laws and regulations., • Knowledge of medical and behavioral health practices and terminology., • Knowledge of compliance standards., • Knowledge of Medical Necessity Criteria for Behavioral Health Services., • Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM)., • Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2., • Knowledge of Medicaid/Block Grant eligibility requirements., • Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services, Quality Plan, and the Mental Health Code., • Knowledge of the Code of Federal Regulations, Balanced Budget Act, Bureaus of Adult, and Licensing rules, DWIHN divisions., • Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis., • Knowledge of the identification and treatment of co-occurring mental health and substance use disorders., • Knowledge of regulatory and industry best practice standards., • Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP), • Knowledge of Integrated Care methodology, practice, and implementation., • Knowledge of Quality Management and Quality Improvement principles and practices., • Knowledge of HEDIS measures and standards., • Supervisory skills., • Management skills., • Leadership skills., • Administration skills, • Training skills., • People management skills., • Assessment skills., • Evaluation skills., • Organizational skills., • Planning skills., • Time Management skills., • Report writing skills., • Problem Solving skills., • Decision Making skills., • Critical Thinking skills., • Interpersonal skills., • Customer Service skills., • Communication skills., • Collaboration skills., • Active Listening skills., • Implementation skills., • Accuracy and detailed oriented skills., • Computer skills (Word, Excel, Access, Power Point, Outlook, Teams)., • Teamwork Skills., • Ability to communicate orally., • Ability to communicate in writing., • Ability to work effectively with others., • Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population., • Judgement/Reasoning ability. REQUIRED EDUCATION: A master’s degree from a recognized college or university in the Human Services, the Social Services, Psychology, Counseling, Social Work, or a related field. REQUIRED EXPERIENCE: Three (3) years of professional clinical experience in a behavioral healthcare or mental health setting. AND At least one (1) year of experience as a manger or supervisor in a behavioral healthcare or mental health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: LMSW, LMHC, LPC, LLP or PhD. A valid State of Michigan Driver’s License with a safe and acceptable driving record. WORKING CONDITIONS: Work is usually performed in the community and an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodation or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job DescriptionNursing Director, Perioperative Services Detroit, Michigan, United States $100,000 - $150,000 + Full Benefits + Paid Relocation + Signing Bonus We are seeking an experienced and dynamic Nursing Director, Perioperative Services to provide comprehensive leadership for our perioperative services in Detroit, Michigan. This pivotal role reports directly to the site Chief Nursing Officer and indirectly to the Administrative Director, Nursing Specialty - Perioperative Services for the market. As the Nursing Director, you will be instrumental in overseeing all services, functions, and processes within Perioperative Services. You will have significant programmatic responsibilities within Nursing, contributing to and influencing policy and procedure development, equipment standardization, capital planning, standard work measures, and recruitment and retention efforts. Your expertise will also be crucial in driving process improvement initiatives and coordinating the Joint Commission Survey Process. Responsibilities: • Lead and manage all services, functions, and processes within Perioperative Services., • Develop, monitor, and revise functional processes to ensure efficiency and effectiveness., • Approve procedures and protocols, seeking departmental approvals as appropriate., • Provide input into the development and revision of the organizational structure for areas of responsibility., • Approve personnel actions, including hiring, disciplinary actions, and terminations., • Ensure the timely completion of performance appraisals for your team., • Identify needs for policy development and revision, defining policies in collaboration with higher-level management., • Collaborate with senior leadership to develop and implement current to intermediate goals and measures for your areas of responsibility., • Measure and assess performance, assisting in long-range goal development as requested., • Develop and monitor the budget for Perioperative Services, ensuring fiscal responsibility., • Monitor activities and ensure compliance with all applicable laws, government regulations, Joint Commission requirements, and hospital policies., • Implement external and internal audit recommendations as directed., • Qualifications:, • Education: Bachelor's degree in Nursing, Business, Health Care Administration, or a related field. One of the two degrees must be in Nursing., • Experience: Seven (7) years of progressively more responsible clinical experience, which may include concurrent clinical and/or progressively more responsible management experience., • Licensure: Current Registered Nurse (RN) license in the state of Michigan., • Skills Required:, • Analytical Acumen: Proven ability to create solutions for complex administrative, technical, or human resource situations. Capable of anticipating and resolving a broad range of issues, evaluating situations independently, outlining ramifications of multiple solutions, and recommending goals., • Communication & Interpersonal Skills: Excellent communication and interpersonal skills for effective interactions with internal and external stakeholders. Ability to obtain and interpret information based on departmental practices, policies, and regulatory knowledge. Demonstrated discretion, conflict resolution skills, diplomacy, tact, and active listening. Ability to read, interpret, and write technical materials., • Healthcare Operations Knowledge: Broad technical knowledge of healthcare administration and operations, including human, legal, technological, fiscal, and customer aspects of care delivery., • Project Management: Strong project management skills, including defining objectives, identifying stakeholders, planning steps, and coordinating human, technological, and fiscal resources to achieve goals efficiently., • Leadership: Demonstrated willingness to pursue leadership roles with increasing accountability, comfort with decision-making responsibilities, and effective coaching, teaching, and counseling skills. Ability to inspire, build confidence, forge alliances, and garner support. Benefits *

Job Description Department: Operations Reports To: Chief Executive Officer Summary The Regional Director provides strategic leadership and operational oversight of multiple healthcare programs, including Quality Assurance, Utilization Review, Infection Control, Case Management, and Admissions. This role drives excellence in patient care, ensures compliance with regulatory standards, and leads initiatives that enhance performance, efficiency, and patient experience. Key Responsibilities • Lead and manage quality, compliance, and resource management programs across multiple departments., • Oversee staff recruitment, training, and performance management in collaboration with HR., • Develop and implement program evaluations, performance improvement strategies, and best practices., • Serve as liaison with regulatory bodies, insurers, and managed care organizations., • Strengthen data collection, reporting, and analysis to support operational decision-making., • Partner with hospitals and community organizations to improve patient outcomes and resource utilization., • Support strategic growth, marketing, and community engagement initiatives., • Ensure consistently achieving wound care and HBO program goals and performance metrics. Core Competencies • Leadership & People Management, • Strategic Planning & Business Acumen, • Quality & Compliance Expertise, • Communication & Relationship Building, • Change Management & Innovation Accountability Responsible for the success of regional programs, with direct accountability for performance metrics, staff leadership, and compliance with organizational and regulatory standards. Qualifications • Bachelor’s degree in Business Administration, Nursing, or related healthcare field (required)., • Master’s in Healthcare or Business Administration (preferred)., • 8–10 years of progressive leadership in healthcare operations and quality management., • Strong analytical, problem-solving, and project management skills., • Proficiency in Microsoft Office Suite; advanced reporting and analysis skills. PI277732648

Job DescriptionSalary: Commission + Bonus ABOUT US: Pinnacle Mortgage Corp. delivers top-tier financial services with competitive rates. Our mortgage professionals prioritize personalized attention, ensuring tailored financial solutions for purchasing a home, refinancing, or consolidating debt. Unlike larger nationwide mortgage firms, we prioritize the security and confidentiality of your information. Our trusted reputation in the community reflects our dedication to maintaining client trust and confidentiality. POSITION PROILE: We are looking to add a Senior Loan Officers to our Detroit, MI Market. As a Loan Officer at Pinnacle Mortgage Corp, you will play a crucial role in helping clients achieve their homeownership and financial goals. Our team is committed to delivering the highest quality financial services while maintaining the utmost privacy and security of our clients' information. You will work closely with clients to understand their unique financing needs and provide tailored solutions. Whether clients are purchasing their dream home, refinancing an existing loan, or consolidating debt, you will leverage your expertise to find the right loan program at the lowest rates available in their area. RESPONSIBILITIES: • Engage with clients to understand their financial objectives and guide them through the mortgage application process with attention to detail., • Assess client financial profiles, including income, credit history, and debt obligations, to determine eligibility and recommend suitable loan options., • Educate clients on various loan programs, terms, and rates available, ensuring they make informed decisions aligned with their long-term financial interests., • Collaborate with internal teams, to expedite loan processing and ensure timely closings., • Maintain confidentiality and security of client information at all times, adhering to strict privacy policies and regulatory requirements., • Cultivate lasting relationships with clients by delivering exceptional service and providing ongoing support throughout the loan lifecycle., • Stay abreast of industry trends, market conditions, and regulatory changes to provide accurate and up-to-date guidance to clients., • Participate in business development initiatives, networking events, and community endeavors to enhance visibility and generate new business prospects. WHAT YOU NEED TO BE SUCCESSFUL: • Bachelors degree in finance, Business Administration, or related field preferred., • Proven experience as a Loan Originator or Mortgage Loan Officer, with a track record of successfully closing loans., • Strong understanding of mortgage lending practices, regulations, and compliance requirements., • Excellent communication and interpersonal skills, with a client-centric approach to service delivery., • Detail-oriented with strong analytical and problem-solving abilities., • Ability to work independently and collaboratively in a fast-paced environment., • Familiarity with mortgage origination software and tools preferred., • NMLS licensing as required. WHY PINNICAL MORTGAGE CORP: Because we believe in valuing and investing in our team members. Pinnacle Mortgage Corp. provides outstanding compensation and benefits package. By offering perks such as a company matching 401K plan, continuous training opportunities, and robust healthcare coverage, including Medical, Dental & Vision, we aim to support our employees' financial security, professional growth, and overall quality of life. Pinnacle Mortgageprovidesequal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a persons race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexualorientation,or any characteristic protected under applicable law. remote work

Job Description Job Summary: The primary roles of the Regional Sales Specialist are to provide sales support, and education to surgical institutions within an assigned Region. The primary support provided by this position is evaluating equipment, installing products, and contributing to potential sales of Company products and services. Looking for a candidate that: • Effectively communicate to healthcare providers and clinical staff, • Work in a team environment supporting multiple Account Managers, • Become the subject matter expert for the Company complete product line, • Take the initiative and be a key stakeholder in the launch of new products Responsibilities: • Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques., • Maintain awareness/compile and communicate competitive information on equipment and devices preferred by the marketplace., • Utilize the “Trust Triangle” to develop professional relationships within the healthcare community in assigned region with physicians, hospital management, and clinical personnel., • Evaluate customer's needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering., • Participate in assigned learning institute courses hosted by implant / strategic partners as needed and assigned by Region Manager., • Educate and train customers on the Company products., • Provide pre- and post-sale product demonstrations, customer product in-services and clinical support., • Attend surgical cases to support staff in the use of Company products/equipment as necessary., • Adhere to specific hospital protocols and procedures., • Advise customers of equipment for a given need based on product and technical knowledge of the market procedures and products., • Represent Company products at tradeshows and courses when requested to do so., • Provide Sales coverage for vacant Sales territories when requested to do so; could be assignment outside assigned region., • Maintain a company issued cell phone and portable computer in order to conduct business., • Participate in the company provided vehicle program., • Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy., • Understand, support and follow the Corporate Vision, Mission & Values Statements., • Support company goals and objectives., • Understand, follow and support the Company's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards). Qualifications & Requirements: • Requires 1 – 2 years of related experience., • Bachelor's Degree in business, or Registered Nurse (RN), or a Physician Assistant (PA) or related field; or equivalent combination of education and experience., • Computer literate and thorough familiarity with Microsoft Office Suite. Working knowledge of CRM is preferred; Salesforce.com is preferred., • Excellent oral and written communication and interpersonal skills, including persuasive and expositive skills., • Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives., • Knowledge of the Trust Triangle sales process preferred., • Ability to effectively interact within the medical professional's community in an ethical and professional manner, including but not limited to interactions with Physicians, Surgeons, Nurse, and Hospital Administration., • Ability to function in an operating room environment and attend surgical procedures as necessary., • Ability to effectively and independently manage time and workload with assigned regional territory., • Clinical knowledge and experience within specialties of Orthopedics, Spine, and General surgical procedures is preferred., • Education and/or experience in hospital environment required., • Must live within 20 miles driving distance of assigned territory, • Able to provide a valid driver's license and qualify for company's auto insurance policy., • Ability to travel between 30% and 60% within the assigned region, cover the business travel expenses, and submit reimbursements in accordance with company policy., • Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.

Job DescriptionDescription: Department: Operations Reports To: Chief Executive Officer Summary The Regional Director provides strategic leadership and operational oversight of multiple healthcare programs, including Quality Assurance, Utilization Review, Infection Control, Case Management, and Admissions. This role drives excellence in patient care, ensures compliance with regulatory standards, and leads initiatives that enhance performance, efficiency, and patient experience. Key Responsibilities • Lead and manage quality, compliance, and resource management programs across multiple departments., • Oversee staff recruitment, training, and performance management in collaboration with HR., • Develop and implement program evaluations, performance improvement strategies, and best practices., • Serve as liaison with regulatory bodies, insurers, and managed care organizations., • Strengthen data collection, reporting, and analysis to support operational decision-making., • Partner with hospitals and community organizations to improve patient outcomes and resource utilization., • Support strategic growth, marketing, and community engagement initiatives., • Ensure consistently achieving wound care and HBO program goals and performance metrics. Core Competencies • Leadership & People Management, • Strategic Planning & Business Acumen, • Quality & Compliance Expertise, • Communication & Relationship Building, • Change Management & Innovation Accountability Responsible for the success of regional programs, with direct accountability for performance metrics, staff leadership, and compliance with organizational and regulatory standards. Requirements: Qualifications • Bachelor’s degree in Business Administration, Nursing, or related healthcare field (required)., • Master’s in Healthcare or Business Administration (preferred)., • 8–10 years of progressive leadership in healthcare operations and quality management., • Strong analytical, problem-solving, and project management skills., • Proficiency in Microsoft Office Suite; advanced reporting and analysis skills.

JOB TITLE: Great Start Readiness Program Director REPORTS TO: Wayne RESA/Superintendent Who are we? CEN is a mission- and values-driven organization committed to being Child Centered, Caring, Transformative, Accountable, and Anti-Racist. The mission of CEN is to build a system of remarkable neighborhood schools in traditionally under-resourced communities using a trauma-informed, whole-child approach to education — ensuring college, career, and life success for all children. Why Join CEN? At CEN, we provide a wealth of professional learning, as well as opportunities for professional growth and advancement. We are committed to the health and wellness of our employees. Moreover, CEN offers one of the most comprehensive compensation and benefits packages in the city of Detroit. CEN employees earn competitive salaries and a robust benefits package, including: • United Healthcare PPO including vision and dental with employer covering 80%, • 401K with match options, • Free Short- and Long-Term Disability, Basic Life Insurance, and Basic AD&D, • Supplemental insurance plans are available, • Wellness benefits, including up to $250 annual reimbursement, • Paid time off, varying by role, • Performance Bonuses, • Annual Retention Bonus that grows year over year We are seeking tenacious staff members who operate with empathy and will settle for nothing less than academic and life success for all students. Professionals with a passion for urban education and the city of Detroit align best with our needs and goals. Our top performers are focused on building positive relationships with students, families, and colleagues, and are driven by data and student outcomes. What are the major job responsibilities? The Center Director/Administrator is responsible for the overall leadership and management of a Great Start Readiness Program (GSRP) childcare center, ensuring compliance with Michigan Department of Education (MDE) guidelines, state and local licensing requirements, Wayne RESA policies, and high-quality early childhood standards. This role requires strong leadership, organizational, and communication skills to foster positive relationships with families, staff, and the community, while ensuring a nurturing, child-centered environment. The Director is the primary representative of the program and plays a vital role in ensuring an outstanding experience for children, families, and staff. Key responsibilities include, but are not limited to: Program & Family Enrollment • Conduct prescreening to confirm family eligibility based on GSRP income guidelines., • Complete intake interviews with families and support enrollment of eligible children., • Collaborate with local Head Start programs to coordinate placements for Head Start–eligible families., • Maintain accurate family records and documentation in accordance with GSRP requirements., • Manage child data entry, including daily attendance and required state reporting (MICR, pupil accounting). Curriculum & Instructional Oversight • Review and approve lesson plans to ensure fidelity to the HighScope Curriculum., • Conduct classroom observations to support curriculum implementation and developmental appropriateness., • Provide instructional feedback and collaborate with the Early Childhood Specialist and Consultant to maintain program quality. Staff Leadership & Development • Recruit, interview, hire, and onboard qualified staff., • Ensure staff meet all educational, professional development, and licensing requirements., • Maintain complete and accurate personnel records, including electronic files., • Prepare and distribute a monthly parent newsletter and other parent-facing communications., • Facilitate parent advisory committee meetings and create meaningful parent engagement opportunities., • Develop, monitor, and manage the program budget, including monthly ledgers, amendments, mid-year review, carryover funds, and required reports., • Submit payroll, timesheets, and other program-related documentation accurately and on schedule., • Coordinate maintenance and technology requests to ensure a safe and effective learning environment., • Conduct and document monthly fire drills and quarterly disaster preparedness drills., • Attend required director meetings, budget meetings, and professional development sessions., • Perform additional responsibilities as assigned to ensure smooth and effective program operations. QUALIFICATIONS: • Bachelor’s Degree in Early Childhood Education - required., • Minimum of 5 years of successful preschool teaching experience, preferably in GSRP, • Effective organization, communication, and interpersonal skills., • Flexibility and desire to work as part of a team., • Will successfully pass a criminal background check CEN does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Job DescriptionWe're Hiring: Healthcare Practice Manager – Primary Care Clinic We’re seeking a motivated and skilled Healthcare Practice Manager to lead the daily operations of our primary care clinic. As a key leader, you’ll drive operational excellence, support staff development, and ensure an outstanding patient experience. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members. What You’ll Be Doing Team Leadership & Development * Recruit, train, and retain top clinical and administrative staff. * Conduct performance reviews and implement development plans. * Foster a culture of collaboration, continuous improvement, and excellence. Operational Excellence * Oversee daily clinic operations to ensure efficient workflows and timely patient care. * Manage staff schedules and attendance to maintain optimal coverage. * Ensure compliance with healthcare regulations, standards, and policies. Patient Experience * Address patient concerns with professionalism, empathy, and urgency. * Advocate for patients to ensure their journey reflects the highest quality of care. Facility & Resource Management * Maintain inventory levels and ensure proper functioning of medical equipment. * Oversee clinic environment, ensuring cleanliness, safety, and readiness. Financial Oversight * Manage clinic financial operations including intake, banking, and cost control. * Analyze performance metrics and identify opportunities for improvement. * Drive accountability for achieving financial and operational goals. Growth & Business Development * Support clinic growth through capacity planning and schedule optimization. * Build and maintain vendor and partner relationships to strengthen operations. Compliance & Safety * Ensure adherence to all healthcare laws, regulations, and safety protocols. * Promote a safe environment for patients and staff. RequirementsQualifications Education & Credentials * Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or related field (Master’s preferred). * Knowledge of healthcare regulations, compliance standards, and safety protocols. Experience * 3–5+ years of progressive leadership experience in healthcare, clinical operations, or medical practice management. * Proven success in staff recruitment, training, performance evaluation, and retention. * Experience overseeing daily operations, patient flow, and scheduling. * Strong financial management background (budgeting, cost control, revenue oversight). * Demonstrated track record in driving operational improvements and supporting growth initiatives. Skills & Competencies * Strong leadership and team-building abilities. * Excellent problem-solving, decision-making, and organizational skills. * Effective communication and interpersonal skills for working with staff, patients, and partners. * Proficiency in healthcare software systems (Athena preferred) and Microsoft Office Suite. * Knowledge of facility management, resource allocation, and vendor relations. Personal Attributes * Results-oriented and focused on patient satisfaction. * Adaptable and resilient in fast-paced clinical settings. * High ethical standards with a commitment to compliance and safety. BenefitsWhat We Offer: * Competitive Salary – commensurate with expertise and leadership. * Comprehensive Benefits Package – including health, dental, vision, and 401K. * Growth Opportunities – with clear advancement pathways and leadership development programs. * Professional Development – access to training, certifications, and ongoing learning opportunities. * Collaborative Culture – join a supportive team that values accountability, innovation, and exceptional patient care.

Job Description Under the general supervision of the DWIHN Call Center Administrator and direct supervision of the Call Center Manager, the Substance Use Disorder (SUD) Technician is responsible for conducting initial eligibility screenings, electronic case reviews, providing authorizations, and care management services. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Conducts eligibility screenings to determine appropriate levels of care, assists clients in selecting an appropriate SUD provider and makes the appropriate referral to the provider., • Obtains relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services., • Assesses client’s immediate needs by evaluating relevant information, including signs and symptoms of intoxication, and withdrawal and determines severity of client’s substance use disorder., • Administers appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs., • Interprets results of screening and assessments and integrates all available information to formulate a diagnostic impression and determine an appropriate course of action., • Formulates and discusses diagnostic summary and recommendations with the client to initiate the process for an individualized treatment plan that will be completed by the provider, which incorporates client’s strengths, needs, abilities, and preferences., • Matches client needs with community resources to facilitate positive client outcomes., • Communicates with community resources regarding the needs of the client., • Provides information to the client regarding the structure, expectations, and purpose of the counseling and referral process., • Provides continual evaluation of the client’s safety, relapse potential, and the need for crisis intervention., • Assesses behavioral health utilization of treatment services and completes treatment referrals to the provider network through the implementation of best practices in Community Mental Health., • Facilitates equitable access to treatment services while fostering recovery through withdrawal management, Intensive outpatient, residential, recovery support, and case management services., • Facilitates the promotion of wellness and the prevention of substance misuse., • Facilitates and provides treatment support., • Provides information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery., • Provides re-authorization of SUD/Mental Health/co-occurring services., • Assists providers with additional client information to assure appropriate referral for treatment services., • Establishes funding eligibility., • Applies priority status criteria for placement., • Participates in follow-up with clients who were admitted for treatment to assist them with a continuum of care., • Manages client care through the MH-WIN system., • Updates the reauthorizations database., • Conducts SUD provider authorizations for SUD/COD services., • Enters data and reports into written formats and electronic databases., • Manages and coordinates waiting list(s) for those seeking SUD treatment by closely monitoring provider capacity., • Conducts client satisfaction surveys., • Provides community callers with information related to community resources and assists callers with information on how to access community services., • Utilizes computer to perform clinical and administrative job functions., • Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA’s) • Knowledge of DWIHN policies, procedures, and operations., • Knowledge of the DWIHN provider network., • Knowledge of medical and behavioral health practices and terminology., • Knowledge of Customer Service practices and principles., • Knowledge of co-occurring and substance use treatment services., • Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2., • Knowledge of SUD Policies and Procedures., • Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations., • Knowledge of Substance Abuse Administrative Rules requirements., • Knowledge of SUD CPT codes., • Knowledge of women specialty services requirements., • Knowledge of priority population admittance., • Knowledge of State Disability Assistance (SDA)., • Knowledge of Intravenous Drug User (IDU) management., • Knowledge of Microsoft Office and related new technology tools., • Time management skills, • Organizational skills, • Critical thinking and decision - making skills., • Customer Service skills, • Active Listening skills, • Ability to communicate written and orally., • Ability to work effectively with others., • Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Required Education: • A Bachelor’s Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management, or a related field. Required Experience: • Three (3) years of full-time paid experience working in a human service or social service field. EXPERIENCE MUST INCLUDE: • Experience providing authorizations for services, behavioral health and or SUD service intakes or screenings, access overrides relative to Level of Care assignments and utilization review. Required License(s): • Certification as a Certified Addiction Drug Counselor (CADC) or Certified Advanced Addiction Drug Counselor (CAADC) by the Michigan Certification for addiction Professional (MCBAP) or an authorized development plan. Working Conditions: Work is performed in an office or home setting, as assigned. NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Job Description 266+ day contract 3 days on site and 2 days remote Engagement Description – Seeking a Team Leader to lead a team of bargaining unit employees. The team leader is responsible for daily inventory management, administration duties for staff, and ensuring all departmental goals are achieved. Top 3 Required Skills/Experience – • Minimum of 3-5 years of leadership experience, • Proven ability to coach and develop team members, • Proficiency in the Microsoft Office Suites Required Skills/Experience – The rest of the required skills/experience. Include: • Previous HealthCare industry experience, • Experience leading in a bargaining unit environment Preferred Skills/Experience – Optional but preferred skills/experience. Include: • Detailed knowledge of assigned BCBSM department(s)/area(s) including all applicable policies, procedures and processes as preferred., • Previous HealthCare industry experience, • Experience leading in a bargaining unit environment Education/Certifications – Include: 1. Bachelor's Degree in related field preferred., 2. A minimum of 60 college credits is required.

Job Description Become a part of the Hope At Home Inc. Family! We currently have Full-time and Part-time positions available for Medicare Certified Home Health Aides (HHA). Positions are available throughout our service area of Metro Detroit. The Certified home health aide/Certified Nursing Assistant is a paraprofessional member of the home health care team who works under the supervision of a registered nurse or therapist and performs various personal care services as necessary to meet the patient’s needs. The home health aide is responsible for observing patients, reporting these observations, and documenting observations and care performed. The home health aide will be assigned in a manner that promotes quality, continuity, and safety of a patient’s care. Qualifications • Worked at a Medicare Certified Home healthcare agency, • Medicare-certified home health aide certification (Required) Full Job Description We are looking for a compassionate Medicare-certified Home Health Care Aide who has worked for a previous Skilled Nursing Home Healthcare agency. The qualified candidate preferably has at least one year of working at a Medicare Certified skilled home healthcare agency; to provide assistance in daily living and personal care services in patient's homes in accordance with an established care plan. Responsibilities • Provide health care services in patient's residences, • Administer simple prescribed medications, • Assist with client’s personal care activities, • Monitor patients (vital signs, temperature, respiration, etc.) and report on their condition, • Maintain patient care records and document provided services, • Assist patients with mobility and physical therapies/exercises, • Instruct and counsel patients and families on diet and exercise, • Collect routine specimens, • Proven working experience as a Licensed home health care aide, • Ability to monitor vital signs and to collect specimens, • Familiarity with basic nutrition and personal hygiene standards, • Nursing and health care administration skills, • Caring and compassionate personality, • Current CPR certificate, • First Aid training, • Valid driver’s license, • Medicare-certified home health aide certification? (Required), • Certified Home Health Aide (Required)

First Connect Health is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Detroit, Michigan. • Specialty: PCU - Progressive Care Unit, • Discipline: RN, • Start Date: 10/19/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, nights, • Employment Type: Travel The PCU Registered Nurse delivers high-quality, patient-centered care to acutely ill patients who require continuous cardiac and respiratory monitoring but do not need intensive care. The RN coordinates with interdisciplinary teams to provide evidence-based care that promotes patient recovery, safety, and satisfaction. • Assess, plan, implement, and evaluate individualized nursing care for PCU patients, including those with complex cardiac, pulmonary, or neurological conditions., • Monitor patients using telemetry and other advanced monitoring systems; recognize and respond to changes in condition., • Administer medications, blood products, and treatments in accordance with physician orders and nursing standards., • Collaborate with physicians, respiratory therapists, and case management to create and implement comprehensive care plans., • Educate patients and their families about diagnoses, procedures, medications, and discharge planning., • Maintain accurate, timely documentation in electronic medical records (EMR)., • Respond rapidly to emergencies such as code blues, rapid response calls, and deterioration in patient condition., • Ensure infection control practices and hospital safety protocols are consistently followed., • Active Registered Nurse (RN) license in the State of Michigan (or compact license if applicable)., • Associate Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred., • BLS and ACLS certifications required., • 1+ year of acute care, telemetry, or step-down unit experience preferred (new grads may be accepted in some hospitals with appropriate orientation/training)., • Strong cardiac monitoring and telemetry interpretation skills., • Critical thinking and clinical judgment in high-acuity settings., • Excellent communication and teamwork skills., • Proficiency with EMR systems and medication administration technology., • Ability to manage time effectively and prioritize multiple patients and tasks., • Inpatient hospital setting; 12-hour shifts (day or night), weekends and holidays may be required., • Fast-paced, high-acuity unit caring for 4–5 patients per nurse depending on staffing and acuity., • Frequent use of PPE and exposure to patients with infectious illnesses., • Competitive base salary with shift differentials., • Full benefits including medical, dental, vision, retirement plan, PTO, and tuition reimbursement., • Opportunities for professional development and internal advancement., • Sign-on bonuses may be available for experienced hires. At First Connect Health, we take pride in being a Joint Commission–certified healthcare staffing agency, headquartered in Newark, New Jersey. This prestigious certification is more than just a seal — it's a reflection of our commitment to excellence, safety, and quality in everything we do. By meeting the rigorous standards set by The Joint Commission, one of the most respected accrediting bodies in healthcare, we've demonstrated that our processes, compliance, and patient care standards are aligned with the highest levels of quality in the industry. But our dedication goes beyond certifications. Nurses choose First Connect Health because: • ✅ Trust and Transparency: We foster honest communication, timely updates, and full transparency throughout your placement journey., • ✅ Best Pay & Benefits: We offer industry-leading compensation packages, along with benefits that support your career goals., • ✅ Flexibility & Choice: Whether you're seeking short-term assignments, long-term contracts, or local opportunities, we provide the flexibility to suit your preferences., • Medical benefits, • Sick pay, • 401k retirement plan, • Weekly pay, • Referral bonus

Job Description This position is located in Wilson, MI and will require you to relocate. The Physician/Medical Director, under the direction of the Health and Human Services Director, is responsible for providing direct patient care services at our tribal Health Center. Position will provide oversight of medical programs operations by ensuring a quality healthcare is delivered through the entire life span. Provides strategic plan guidance. The position assists in maintaining the daily operations of the clinical settings to meet patient medical needs and expectations. The position is responsible for medical decisions or care provided to patients on a daily basis and providing medical oversight and assistance to nursing personnel assigned to your patient care team. Medical Services: • Patient centered family medicine physician caring for the Hannahville community., • Physician will develop a continuity panel of patients across the age spectrum from newborn to geriatric. Completes initial assessment and evaluation of new patients., • Supervise and evaluate nursing/medical staff to ensure full compliance with regulations maintaining an effective program., • Serve as an advisor on health issues and disease control providing medical support, discover inconsistencies, and investigate problems., • Help with developing and monitoring an organization's strategic plan., • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) Degree required. Professional Board Certification required; Family Practice preferred but will consider Internal Medicine/Pediatrics., • License to practice as a Physician (MD or DO) in the State of Michigan or ability to obtain date of hire required., • Must have no previous suspension or revocation of license., • DEA (Drug Enforcement Administration) License., • BLS (Basic Life Support) or CPR Pro (Cardiopulmonary Resuscitation Pro) Certification or ability to obtain date of hire required., • Must maintain a good moral character standing., • Clinical practice experience required; 5 or more years preferred., • The Medical Director will provide administrative and clinical supervision of all NP's and Clinic Manager., • Will provide oversight of Medical Clinic, School Based nurse, Home care services and Diabetes Clinical Care program., • Must be able to work with minimal supervision., • Due to the sensitive nature of information and files maintained within Health services, must maintain strict confidentiality at all times.