Director Of Sales & Operations
8 days ago
Tampa
Job Description Full-Time | In-Office | Leadership Role | Real Estate Operations & Team Management EmpowerHome, one of the nation’s top-performing real estate teams, is hiring a Director of Sales Operations to oversee team performance, optimize business operations, and drive sustainable market growth. This key leadership position is ideal for an experienced professional with a strong background in sales operations, real estate management, coaching, and team development. As the Director of Sales Operations, you will play a central role in helping agents achieve success—managing daily operations, onboarding and training agents, and ensuring the team delivers a consistent, world-class client experience. At EmpowerHome, we are committed to developing leaders and building a high-performance real estate organization. As the Director of Sales Operations, you will have the opportunity to shape agent success, strengthen operational systems, and make a measurable impact across the business. Compensation • Base Salary: $55,000 – $65,000 annually, • Bonus Potential:, • $10,000–$20,000+ in Year 1, • $20,000+ after the first full year, • Profit Share: 2% of net profit growth (paid monthly in arrears), • Production Bonus: 5% of GCI on the first 5 transactions of newly hired agents Benefits • Healthcare, Dental, and Vision Insurance, • 401(k) (eligible after 6 months), • Paid Time Off (PTO):, • 2 weeks of vacation (accrued) Sales Operations & Performance Management • Lead onboarding and launch of new agents into EmpowerHome’s systems., • Coach agents on client service, conversion, and EmpowerHome sales strategies., • Assign team-generated appointments strategically to maximize conversion., • Monitor performance metrics and ensure sales goals are consistently met., • Provide hands-on coaching through agents’ first five transactions., • Enforce use of EmpowerHome sales systems, CRM standards, and best practices., • Track, analyze, and report on sales and conversion performance. Operational Leadership • Oversee daily operations of the local EmpowerHome office., • Train and manage operational staff, including listing managers and transaction coordinators., • Manage the local office budget, including AP/AR and expense approvals., • Handle compliance, contracts, and financial documentation with the Market Center., • Maintain efficient workflows and ensure operational excellence. Onboarding & Training • Lead onboarding processes for all new agents and staff., • Integrate new hires into the team’s systems, workflows, and culture., • Deliver training programs designed to support fast, consistent production. Team & Client Experience • Plan and execute team events and client appreciation events with HQ Marketing., • Serve as the communication bridge between the local office and EmpowerHome leadership., • Foster a collaborative, positive, and growth-driven team culture. Systems Management & Reporting • Review tracking and performance software (CTE or similar) for accuracy., • Oversee CRM usage, follow-up standards, and pipeline management., • Support rollout of new lead generation systems, including Open House, Sign, and Success Story Systems., • Strong leadership skills with a proven ability to coach and develop teams., • Background in sales operations, real estate operations, or business management., • Proficiency in CRM systems, data tracking, and sales analytics., • Excellent organizational and multitasking abilities., • Strong financial acumen and budgeting experience., • Clear and effective communication skills., • Ability to thrive in a fast-paced, high-growth environment. Qualifications • 3+ years of experience in sales operations, real estate operations, or leadership roles., • Active Real Estate License required., • Experience managing operational staff and coaching real estate professionals., • Strong understanding of the residential real estate process., • Proficiency with MS Office, GSuite, CRMs, MLS, and data-tracking tools., • Highly motivated, proactive, and results-oriented.About Company Ranked by RealTrends 2024 as the #8 Team in the Nation by sales volume, #9 in the U.S. for number of families served, and proudly the #1 female-led real estate team in the country, EmpowerHome is where high achievers thrive. Founded by dynamic mother-daughter duo Debbie and Sarah Reynolds, our mission is simple yet powerful: Serve. Grow. Give Back. We've helped over 10,000 families buy or sell their homes—and that number is growing every day. We don’t just say we support our agents—we prove it. From guaranteed leads to unmatched coaching, inside sales support, and proven systems, we take the guesswork out of your growth. Plus, we believe in purpose beyond profit. A portion of every transaction goes toward supporting local causes in each market we serve. This isn’t just another real estate opportunity. It’s a career with impact, purpose, and massive potential. If you're ready to stop chasing leads and start closing deals, apply now and take the first step toward something extraordinary.