Campus Director of Information Technology
3 days ago
Farmington
Job DescriptionAbout CT StateConnecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success. For more information about CT State Community College and the campus please visit Home - CT State Position DetailsPosted: March 31, 2026 Level: Community College Professional 20, 12-month, tenure track position Employment Type: Standard Hours: Full-time, 35 hours per week Anticipated Start Date: Work Location: CT State Tunxis, 271 Scott Swamp Road, Farmington, CT 06032 Work Modality: On site; Position is not remote Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, April 29, 2026.Position Summary The Campus Director of Information Technology (CDIT) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations. The CDIT works collaboratively with Academic Technology Managers (ATM), Enterprise Technology Managers (ETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus. The CDIT ensures priorities and guidance provided by ATMs and ETMs are carried out on a campus. Essential Duties and Responsibilities Under the direction of the Associate Vice President of Technology Operations, the Campus Director of Information Technology is responsible for managing the work of supervisory, technical and support staff through effective performance in these essential duties: Key responsibilities include: • Reporting to the CT State Associate Vice President of IT, the CDIT assists with the supervision of enterprise shared technology/administrative technology support staff and academic technical support staff on a campus., • The CDIT provides critical feedback on implementation and operation outcomes of enterprise technology service components, administrative and academic technology services at a campus level., • Working with CT State Associate Vice President of IT, ETMs, ATMs, CT State College Office and CT State functional leaders, the CDIT coordinates service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization., • Lead the implementation and operation of CT State enterprise shared technology service, and administrative and academic technology service components on a campus., • Management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus., • Oversee daily administrative tasks and campus-related functions., • Responsible for managing the local campus technology budget., • Aid the CT State Associate Vice President of IT and the Associate Dean of Campus Operations with managing state capital funds., • Project management and administrative tasks to ensure compliance with enterprise services., • Provide supervision, selection, management, and evaluation of campus-based technical support staff., • Collaborate with CSCU enterprise technicians, campus technicians and vendors to aid in the identification, development, and implementation of appropriate technology solutions for supporting teaching and learning initiatives as wells as administrative technology needs on a campus., • Working with CT State Associate Vice President of IT, ATMs, ETMs, CT State College Office and CT State Campus functional leaders, the CDIT oversee all campus technology operations of enterprise shared technology service, and administrative and academic technology services., • Leads strategic and operational planning that directly impact campus level enterprise shared technology service, and administrative and academic technology services., • Analyze the resources needed to fulfill the campus’s technology service obligations including the development of cost/benefit analysis and long-term forecasts of technology service requirements., • Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies., • Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus., • Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position. Provides direct training to technical staff for related enterprise shared technology service, and administrative and academic technology requirements., • Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc., • Ensure customer satisfaction through the timely and professional resolution of employee problems, which are logged and tracked through the CSCU service desk ticketing system., • Maintain documentation and knowledge base articles of IT processes and their respective solutions., • Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc., • Making recommendations for improving existing systems and processes., • Managing campus backup and business continuity systems., • Maintain/Upgrade/Update campus servers, network equipment, software, and other core services., • Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives., • Participate in related communities of practice to learn and share knowledge about managing technology services., • Attendance and participation at convocation and commencement ceremonies, • Service on assigned committees and task forces Required Knowledge, Skills, and Abilities: • Proven ability to serve as an effective member of a management team, be an effective leader to a team of highly trained personnel and consultants; and interact effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels., • Excellent interpersonal and collaborative skills, and the ability to communicate technical concepts to technical and nontechnical audiences., • Experience managing, evaluating, training, sourcing and disciplining technical staff., • Experience working within a complex organization, interacting with and influencing multiple stakeholders., • Proven track record and experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives of customers within a dynamic environment., • Knowledge of common operational management frameworks with detailed knowledge of IT Service Management (ITSM.), • Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities, • Excellent interpersonal, oral, and written communication skills, • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)Preferred Qualifications, • Master's degree in computer science or related technological discipline or at least two years of experience supervising technology projects., • Experience with Windows and Mac operating systems (OS) in an Academic environment., • Experience with help desk ticketing systems (example SNOW – Service Now), • Experience in higher education.Salary and Benefits, • Salary range; $88,144- $94,047 approximate annual, • Generous leave policies, • Multiple retirement plan options, • Comprehensive health insurance choices, • Supplemental benefits for retirement and family protection, • A cover letter Important Notes: • Incomplete applications or those submitted after the deadline will not be considered, • Links to external resume sites are not accepted, • CT State Community College cannot sponsor work visas The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection. Background Screening Employment offers are contingent upon: • Proof of eligibility to work under the Immigration Reform and Control Act (IRCA) For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7075 or . CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. Powered by JazzHR A2St609tLB