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Trabajos management supervisor en California

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  • General Manager
    General Manager
    hace 2 meses
    $100000–$150000 anual
    Jornada completa
    Pomona

    Pomona, CA Compensation: $100,000 – $150,000 (all-in) Reports to: COO About the Company Our client is a private investment-backed platform focused on partnering with founders and operators to scale businesses in fragmented industries. Known for their hands-on, operational approach, they’re executing a focused growth strategy in the RV service and storage sector—a market that’s highly fragmented, underserved, and ripe for consolidation. This team combines disciplined investment with real operational expertise. They’re not just about spreadsheets—they roll up their sleeves to help implement best practices, professionalize operations, and drive meaningful, sustainable growth. The company moves quickly but thoughtfully, building a platform designed to reshape the RV service and storage landscape. The Role The General Manager (GM) will lead day-to-day operations for a single-site RV storage, service, and sales business. This is a full-contact, hands-on leadership position for someone motivated by the opportunity to run and grow a business within an ambitious and rapidly expanding platform. You’ll oversee all aspects of the business, from financial performance and operational efficiency to customer satisfaction and team culture. The GM will be empowered to make decisions, implement systems and processes, and drive the site’s growth trajectory. Key Responsibilities • Full P&L ownership for the site, including budgeting, forecasting, and financial performance., • Lead, mentor, and develop a team of 6–12 employees across operations, service, and sales., • Implement and maintain standards and best practices for operational excellence and customer experience., • Drive growth initiatives in storage, service, and sales to expand the customer base and increase profitability., • Set and reinforce a strong, service-oriented culture focused on safety, integrity, and teamwork., • Collaborate closely with the corporate leadership team to align on strategic goals and performance metrics. Qualifications • 10+ years of experience in the RV industry or a related service-based business (automotive, marine, or specialty equipment)., • 5+ years of management experience leading service operations or multi-functional teams., • Demonstrated success in P&L management and operational improvement., • Hands-on leadership style—comfortable being on the floor, engaging with staff and customers., • Strong communication, problem-solving, and organizational skills., • Entrepreneurial mindset with a drive to build, grow, and scale. Why Join This is a rare opportunity to join a well-capitalized, high-growth platform at an early stage—where your leadership can make a measurable impact. You’ll have autonomy, resources, and the backing of an experienced investment team that values collaboration, long-term thinking, and operational excellence.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 6 días
    $27.2–$40.73 por hora
    Jornada completa
    Echo Park, Los Angeles

    We are looking for an enthusiastic and customer-oriented Customer Service Representative (CSR) to become a valued member of our team. The successful candidate will act as a key liaison between the company and its customers, delivering prompt, accurate, and professional assistance. This position calls for strong communication skills, effective problem-solving, and a genuine dedication to creating a positive customer experience. Key Responsibilities Handle customer questions and requests through phone, email, chat, or face-to-face interactions with professionalism and courtesy Address and resolve customer concerns by assessing needs, identifying appropriate solutions, and ensuring issues are fully resolved Accurately process orders, returns, exchanges, and updates to customer accounts Document customer interactions thoroughly and correctly within the CRM system Refer complex or unresolved matters to the appropriate team or supervisor as needed Communicate product and service details clearly and confidently to customers Adhere to company policies, procedures, and service guidelines Consistently achieve or exceed established performance standards, including response times, resolution rates, and customer satisfaction goals Required Qualifications Previous experience in a customer service or support position is preferred Excellent verbal and written communication abilities Ability to manage challenging situations with professionalism, patience, and empathy Proficiency in basic computer applications and familiarity with customer service or CRM software Strong organizational skills with keen attention to detail

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  • Technical Customer Service Representative
    Technical Customer Service Representative
    hace 26 días
    $55000–$75000 anual
    Jornada completa
    Monarch At Carmel Valley, San Diego

    Job Title: Technical Customer Service Representative Location: Hybrid — 12370 Carmel Country Rd Unit 207, San Diego, California, 92130 Job Type: Full-Time Department: Customer Support / Client Services Reports to: Customer Service Manager About Vupico At Vupico, we help the world’s leading organizations turn their data into measurable business value. As a global data solutions company specializing in Master Data Management (MDM), Data Governance, and AI-driven automation, we partner with enterprises to enhance data quality, streamline governance, optimize SAP ecosystems, and accelerate digital transformation. Job Summary Vupico is seeking a proactive and technically skilled Technical Customer Service Representative (TCSR) to join our hybrid support team in San Diego, CA. In this role, you will assist clients with technical inquiries, troubleshoot platform-related issues, and ensure an exceptional experience with Vupico’s data and technology solutions. You will collaborate closely with technical teams, account managers, and support colleagues to resolve client concerns, maintain accurate documentation, and contribute to a high-quality customer journey. This position is ideal for a reliable communicator with strong technical aptitude, problem-solving skills, and a passion for delivering exceptional client support. Key Responsibilities Respond to technical customer inquiries via phone, email, and virtual platforms in a timely and professional manner. Troubleshoot software, platform, and data-related issues, providing accurate guidance and solutions. Assist clients with account setup, onboarding processes, and navigating Vupico’s technology solutions. Document and track all customer interactions, technical issues, and support cases in the CRM. Collaborate with internal technical, sales, and product teams to resolve complex client problems. Escalate unresolved technical issues to appropriate departments and follow up to ensure resolution. Maintain high levels of customer satisfaction through proactive communication and technical expertise. Provide feedback on recurring issues, customer trends, and process improvements to enhance support efficiency. Qualifications Required: Bachelor’s degree or equivalent professional experience. Proven experience in technical customer service, helpdesk, or client support roles (preferably in SaaS, technology, or data services). Strong communication and interpersonal skills, both written and verbal. Solid problem-solving abilities with a customer-first mindset. Familiarity with CRM systems, ticketing tools, and virtual communication platforms. Ability to work independently while collaborating within a global, cross-functional team. Preferred: Experience supporting technology, SaaS, or data-related platforms. Knowledge of ticketing systems, customer support software, or SAP-related environments. Technical troubleshooting experience in software or data platforms. Compensation Competitive salary based on experience. Estimated range: $55,000 – $75,000 annually, plus performance-based incentives. Why Join Vupico? Work with a global team of data and technology professionals committed to innovation and transformation. Join a rapidly growing company supporting industries such as manufacturing, energy, and consumer goods. Gain professional development opportunities in a collaborative, learning-focused environment. Contribute to meaningful work that helps enterprises improve data quality, enhance decision-making, and drive sustainable performance. One-Line Pitch Join Vupico — where your technical expertise, customer service skills, and problem-solving abilities empower organizations on their data transformation journey.

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  • Retail Manager
    Retail Manager
    hace 2 meses
    $59000–$79000 anual
    Jornada completa
    Compton

    Are you a results-driven leader who thrives in a competitive environment? You will be led by experienced leadership in our top-performing telecommunications company in the Los Angeles area. We are looking for a proactive, goal-oriented Store Manager to drive sales, lead a high-energy team, and deliver an exceptional customer experience. In thisretail setting, you’ll oversee daily operations, motivate your team to exceed targets, and ensure every customer walks out confident and satisfied. If you’re ready to hunt for new opportunities, coach winners, and deliver results, we want you leading our store. The majority of your customer base will lead to upselling your products! Sales & Business Growth • Lead the team to consistently exceed sales targets, • Analyze results, identify opportunities, and implement action plans for growth, • Recruit, train, and develop a top-performing sales team, • Drive accountability through regular coaching, goal setting, and performance reviews, • Oversee all daily operations to ensure efficiency, profitability, and brand excellence, • Execute merchandising, inventory, and promotional strategies that drive revenue, • Ensure a premium customer experience that drives loyalty and retention, • Quickly resolve escalations to protect customer satisfaction and store reputation, • · 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Proven success in driving sales performance and leading high-performing teams., • Strong leadership, communication, and coaching skills., • Analytical and problem-solving abilities with experience using performance metrics., • Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred., • High school diploma or GED required; Associate or Bachelor’s degree preferred., • Flexible schedule availability, including evenings, weekends, and holidays., • Medical, Dental, Vision, 401(k), • Paid training and onboarding, • Internal promotions & advancement opportunities, • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Paid training

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