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Management jobs in FloridaFull-time

  • General manager - Palm beach - Florida, US
    General manager - Palm beach - Florida, US
    18 hours ago
    Full-time
    Palm Beach

    About Ballyhoo Hospitality & Big Mamma Group: {#docs-internal-guid-74f7387a-7fff-1666-a6d1-779367426bf9} [Big Mamma Group](https://www.bigmammagroup.com/?utmsource=chatgpt.com) and [Ballyhoo Hospitality](https://ballyhoohospitality.com/?utmsource=chatgpt.com) have joined forces in a strategic joint venture to bring a new and ambitious hospitality vision to the United States market. Big Mamma Group, founded by Victor Lugger and Tigrane Seydoux, has established itself as one of Europe's most dynamic restaurant groups, with 35 locations and nearly 3,000 team members across Europe and Dubai. More than just a restaurant, Big Mamma is on a mission to create places where hospitality is heartfelt, food is abundant, and the joy in the room is something you feel before you've even sat down. Its reputation is built on three pillars: obsessive Italian sourcing, everything made in-house from fresh pasta to gelato, and a people-first culture with the company built around 'Changing People's Lives with Pizza'. Founded by hospitality veterans Ryan and Anna O'Donnell, Ballyhoo Hospitality has become a leading force in Chicago and the North Shore dining scene, known for creating feel-good restaurant experiences through inspired cuisine, vibrant atmospheres, and exceptional service. Its growing portfolio includes acclaimed concepts such as Gemini, Coda di Volpe, Sophia Steak, DeNucci's, Jackman & Co., and more. Together, Ballyhoo Hospitality & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Ballyhoo's deep operational expertise and market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout the US market. JOIN THE TEAM As part of bringing the joyful hospitality of Big Mamma Group to the US, we're opening an Italian trattoria in Juno Beach, Florida with Ballyhoo Hospitality. Just steps away from the waterfront, we're building a passionate team dedicated to delivering exceptional guest experiences in a high-volume and fast-paced environment. Rooted in the DNA of Big Mamma, this restaurant will be entirely unique to South Florida, and deeply inspired by the energy and lifestyle of Palm Beach County. Ballyhoo Hospitality & Big Mamma Group are currently seeking an experienced General Manager to join the opening team of this new restaurant. The General Manager will lead and oversee all restaurant operations, ensuring excellence in guest experience, operational efficiency, financial performance, and team development, while embodying the values and standards of both groups on a daily basis. YOUR MISSIONS: Guest Experience & Operational Excellence • Guest Experience: Ensure outstanding hospitality and customer satisfaction across all service moments, • Quality Control: Guarantee consistency in food, beverage, and service standards, • Service Operations: Lead daily restaurant operations in partnership with the management team, • Marketing Collaboration: Partner with the marketing team on activations, events, and brand initiatives, • Compliance & Standards: Ensure full compliance with sanitation, safety, and local regulations, • Operational Efficiency: Maintain excellence in restaurant appearance, service flow, and overall operational execution Financial & Administrative Management • Financial Performance: Drive sales performance while controlling labor cost and F&B cost in line with budget targets, • Cash Management: Ensure compliance with company cash handling and reconciliation procedures, • Payroll & Scheduling: Oversee bi-weekly payroll processing and weekly staff scheduling, • Reporting & Analysis: Monitor restaurant KPIs and financial performance to support operational decision-making, • Systems & Tools: Utilize restaurant management systems and reporting tools efficiently Team Leadership & Development • Leadership: Lead teams with integrity, professionalism, and open communication, • Culture & Inclusion: Foster a respectful, inclusive, and positive working environment, • Recruitment & Onboarding: Support hiring, onboarding, and integration processes in line with company standards, • Training & Coaching: Develop and coach management and operational teams to drive autonomy and performance, • Team Development: Support internal growth, talent development, and succession planning, • Collaboration: Promote strong communication and collaboration between FOH, BOH, and management teams QUALIFICATIONS: • A minimum of 5 years of experience in leadership roles within the restaurant/hospitality industry is required., • Prior experience in leading new Restaurant Opening Operations., • Proficiency in Restaurant Management and Operations is essential., • Exceptional communication and organizational abilities are a must., • The ability to interact professionally and diplomatically with diverse business partners is expected., • Strong capabilities in managing and interpreting restaurant financials are necessary., • Fluency in Microsoft Office Suite: Word, Excel, PowerPoint, • Experience with Restaurant 365, Resy and Toast POS is a plus!, • Candidates must be legally authorized to work in the United States OUR OFFER: Full time • Competitive salary Big Mamma Group & Ballyhoo Hospitality Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • J-1 Room Division program with Kimpton Surfcomber Hotel
    J-1 Room Division program with Kimpton Surfcomber Hotel
    19 hours ago
    Full-time
    Coconut Grove, Miami

    Description of the Host Property: Located in the heart of South Beach, the Kimpton Surfcomber Hotel blends Art Deco charm with modern luxury. Just steps from the ocean, this vibrant boutique hotel offers lush gardens, a lively pool scene, and stylish rooms with coastal flair. Guests enjoy ocean breezes and personalized service in a playful, yet serene atmosphere. Whether basking under cabanas or exploring Miami’s cultural pulse, Surfcomber is an unforgettable escape where chic comfort meets seaside bliss. Description of the Training: Create unforgettable guest experiences in the Rooms Division department at a world-leading luxury hotel/resort through a J-1 hospitality internship or traineeship program at Kimpton Hotels & Restaurants. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: From picture-perfect weather, pristine beaches and top-rated attractions, to lavish hotels, eclectic dining and a thriving arts and culture scene, Miami has everything you need for the vacation of your dreams. Look forward to enjoying a mix of international sophistication, natural tropical beauty and authentic cultural diversity. Miami is most famous for its amazing weather and beaches, and they are spectacular, but the city also offers many unexpected gems.

    No experience
    Easy apply
  • Restaurant Manager
    Restaurant Manager
    3 days ago
    Full-time
    Merritt Island

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. STEAK N SHAKE MANAGER DESCRIPTION: The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Required) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

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  • J-1 Room Division program with Novotel Miami Brickell
    J-1 Room Division program with Novotel Miami Brickell
    19 hours ago
    Full-time
    Coconut Grove, Miami

    Description of the Host Property: Discover a tranquil retreat two blocks from the heart of the Financial District at Novotel Miami Brickell. Featuring a lobby design inspired by the city’s beachfront culture and colors, our contemporary Downtown Miami hotel is adjacent to Simpson Park, a preserved swath of hardwood forest. Sweeping views of the tree canopy, framed by skyscrapers and sparkling Biscayne Bay, give our rooftop pool and bar the feel of a tropical resort. Description of the Training: Create unforgettable guest experiences in the Rooms Division department at a world-leading luxury hotel/resort through a J-1 hospitality internship or traineeship program at the Novotel Hotels & Resorts. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: From picture-perfect weather, pristine beaches and top-rated attractions, to lavish hotels, eclectic dining and a thriving arts and culture scene, Miami has everything you need for the vacation of your dreams. Look forward to enjoying a mix of international sophistication, natural tropical beauty and authentic cultural diversity. Miami is most famous for its amazing weather and beaches, and they are spectacular, but the city also offers many unexpected gems.

    No experience
    Easy apply
  • Manager
    Manager
    4 days ago
    Full-time
    Orlando

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner FLSA : Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk -- ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager

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  • Restaurant Manager
    Restaurant Manager
    5 days ago
    Full-time
    Sunrise

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! - Paying up to $18.25/hr We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. STEAK N SHAKE MANAGER DESCRIPTION: The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! BENEFITS: • 401(k), • Dental insurance, • Disability insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Bonus Program, • Employee Assistance Program, • Associate Emergency Foundation, • Next Day Pay - receive up to 50% of your prior day's earned wages Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Required) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

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  • J-1 Room Division program with Kimpton Vero Beach Hotel & Spa
    J-1 Room Division program with Kimpton Vero Beach Hotel & Spa
    19 hours ago
    Full-time
    Vero Beach

    Description of the Host Property: The Kimpton Vero Beach Hotel & Spa is a luxurious oceanfront retreat nestled along Florida’s picturesque Treasure Coast. This boutique resort offers elegant, coastal-inspired accommodations, many with private balconies and stunning ocean views. Guests can indulge in rejuvenating treatments at the tranquil full-service spa, savor delicious cuisine at on-site restaurants, and enjoy a pristine beach just steps away. With its serene ambiance, attentive service, and lush tropical surroundings, it’s the perfect destination for relaxation, romantic getaways, or memorable family vacations. Description of the Training: Create unforgettable guest experiences in the Rooms Division department at a world-leading luxury hotel/resort through a J-1 hospitality internship or traineeship program at the Kimpton Hotels & Restaurants. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: Vero Beach, located on Florida's Treasure Coast, is a charming seaside city known for its pristine beaches, laid-back atmosphere, and natural beauty. Surrounded by the Indian River Lagoon, it offers stunning views, outdoor adventures, and world-class fishing. Vero Beach is home to elegant art galleries, boutique shopping, and vibrant dining options. Visitors can explore the McKee Botanical Garden or enjoy cultural events at Riverside Theatre. Its small-town charm and tranquil environment make it a perfect destination for relaxation and exploration.

    No experience
    Easy apply
  • J-1 Room Division program with Andaz Miami Beach Resort & Spa
    J-1 Room Division program with Andaz Miami Beach Resort & Spa
    19 hours ago
    Full-time
    Coconut Grove, Miami

    Description of the Host Property: Andaz Miami Beach Resort & Spa is a serene oceanfront escape where modern elegance meets the vibrant spirit of Miami. Floor-to-ceiling windows frame turquoise Atlantic views, while breezy terraces, palm-lined pools, and refined coastal interiors create effortless luxury. Guests drift between sunlit beaches, inventive dining, and a tranquil spa inspired by sea and sand. As sunset paints the sky, the resort glows with relaxed sophistication, inviting every visitor to slow down, savor the moment, and experience Miami in its rhythm. Description of the Training: Create unforgettable guest experiences in the Rooms Division department at a world-leading luxury hotel/resort through a J-1 hospitality internship or traineeship program at the Andaz Hotels & Resorts. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department. This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country. ITN & ODYSSEY All-Inclusive Program: Unlike most J-1 Program providers, a regional ITN representative will guide you through a streamlined registration process, thanks to ITN and ODYSSEY’s all-inclusive approach. ITN and ODYSSEY will be on hand to provide you with the very best personalized service from the time that you arrive in the United States until your departure from the United States upon completion of your program. Description of the Location: From picture-perfect weather, pristine beaches and top-rated attractions, to lavish hotels, eclectic dining and a thriving arts and culture scene, Miami has everything you need for the vacation of your dreams. Look forward to enjoying a mix of international sophistication, natural tropical beauty and authentic cultural diversity. Miami is most famous for its amazing weather and beaches, and they are spectacular, but the city also offers many unexpected gems.

    No experience
    Easy apply
  • Manager
    Manager
    2 months ago
    $12–$20 hourly
    Full-time
    Brickell, Miami

    Estamos buscando un/a Manager de Heladería dinámico/a, con fuerte liderazgo y enfoque en ventas, para supervisar la operación diaria de uno o varios locales dentro de nuestra franquicia en Miami. 📍 Responsabilidades • Supervisar las operaciones diarias del local, • Liderar, motivar y desarrollar al equipo de trabajo, • Garantizar una excelente experiencia del cliente, • Controlar ventas, caja, inventario y costos, • Asegurar cumplimiento de estándares de calidad, higiene y presentación, • Implementar técnicas de venta y upselling para aumentar el ticket promedio, • Resolver incidencias con clientes y equipo de forma efectiva, • Coordinar horarios, turnos y cobertura del staff, • Reportar métricas y resultados a la gerencia, • Apoyar en la ejecución de campañas y promociones 🎯 Requisitos • Experiencia previa en retail, food & beverage o heladería (preferido), • Experiencia liderando equipos, • Excelentes habilidades de comunicación, • Mentalidad orientada a ventas y resultados, • Capacidad de organización y resolución de problemas, • Disponibilidad para horarios flexibles (incluyendo fines de semana), • Nivel de inglés funcional (es un plus) ⭐ Buscamos en vos • Liderazgo natural y actitud positiva, • Proactividad y energía, • Orientación al cliente, • Capacidad de trabajar en equipo, • Compromiso con el crecimiento del negocio 💼 Ofrecemos • Salario competitivo + posibilidad de bonus por desempeño, • Oportunidad de crecimiento dentro de la franquicia, • Ambiente dinámico y en expansión, • Capacitación continua, • Incentivos por objetivos

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