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About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. Work Shifts Time: 8a-4p Days: Mon-Fri Facility: Various Locations on Rikers Island Duties & Responsibilities NYC H+H is the largest public health care system in the world. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. Our health system provides essential services to 1.4 million New Yorkers ever year in more than 70 locations across the city’s five boroughs. Our workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Correctional Health Services The New York City jail system is the second largest in the nation. A significant number of individuals in the NYC jail system will receive care on the mental health service. The service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, clinics in each of the facilities, substance use treatment, medication assisted treatment (MAT), integrated re-entry services that includes alternatives to incarceration, and relationships with multiple training institutions throughout the city. Furthermore, CHS has been engaged in an effort to better identify people with neurodevelopmental/neurocognitive disorders and to utilize psychological testing to connect people to services in the community (e.g., with OPWDD). Summary of position The Supervising Psychiatrist is a psychiatric leader of a facility, clinical area, or program and works in close collaboration with the Mental Health Unit Chief, Clinical Supervisors, and Senior Psychiatrist (if applicable) to ensure that safe, holistic, and evidence-based psychiatric care is provided to incarcerated patients with varying levels of mental health needs. A team-based approach to care is critical; one that incorporates all relevant mental health and medical disciplines as well as security staff. A major component of this position will be training, recruiting and retaining high quality staff and providing strong leadership and mentorship for existing staff. Responsibilities Include (depending on location): • Ensure the highest possible quality of mental health care both in the facility and in collaboration with the other jail facilities in the system. This includes active participation in quality improvement, staff and patient safety initiatives, treatment supervision, and personnel mentorship and management., • In coordination with the facility-specific Mental Health Unit Chief, design, implementation, ongoing review, and monitoring of relevant clinical facility-specific procedures, policies and operating manuals, • Direct clinical individual and group supervision of the relevant psychiatric prescribing staff, including psychiatrists, psychiatric nurse practitioners, and psychiatric physician assistants. This supervision must include both in vivo reviews of clinical skills as well as chart review., • Close collaboration, including regularly scheduled meetings, with other relevant disciplines within the mental health, medical, nursing and operations departments, as well as the Department of Correction, • Ensure that medication renewals are completed in a timely manner, • Educate clinical staff about new developments regarding best practices in all aspects of psychiatric care, with specific attention to the challenges and issues facing a jail setting (e.g., influence of legal case, dual loyalty, medication diversion), • Ensure compliance with all regulatory standards, • In collaboration with the Mental Health Unit Chief, oversee the orientation of new staff to the facility or program, • Conduct regular and multi-disciplinary case conferences, • Report on an as-needed basis to the CHS Morbidity and Mortality review committee., • Work in collaboration with the Mental Health Unit Chief to manage clinical schedules, vacation requests, CME activities and other relevant activities as they pertain to psychiatric staffing and education, • Participate in policy revision and creation, and practice guideline creations, related to psychiatric care, including input into the psychiatric medication formulary, • Lead at least monthly interdisciplinary mental health staff meetings in coordination with the Mental Health Unit Chief, Clinical Supervisor and Senior Psychiatrist (if applicable)., • Personnel management of clinical staff, including setting quality standards, establishing effective recruitment and retention strategies, and managing workforce complaints, • At least 75% of time devoted to direct clinical care, which may include direct supervision of psychiatric trainees. For smaller facilities or programs with less supervisory need, more direct patient care will be expected, • On-call responsibilities for two weeks at a time, one to times/year, for off-hours issues that require high level clinical intervention 1.Master's degree from an accredited college or university in Healthcare Administration, Health Care Planning, Business Administration, Public Administration or a related discipline; and seven (7) years of progressively responsible experience in health and medical service administration, public administration, personnel and labor relations, finance or appropriate functional discipline with an emphasis on planning, liaison and inter-organizational relationships, or related administrative or managerial functions; or 2.Bachelor’s degree from an accredited college or university in disciplines, as listed in “1” above; and eight(8)years of progressively responsible experience in areas, as listed in “1”; or 3.Satisfactory equivalent combination of education, training and/or experience. However, all candidates must have a minimum of a Bachelor’s degree in disciplines, as listed in “1” above. Department Preferences • Excellent diagnostic and treatment skills with particular attention to issues of psychopharmacology, safe administration of medication in a variety of settings, medical complications of mental illness and therapeutic resistance, • Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff, • Strong leadership skills with ability to identify staff needs and provide mentorship and education to suit those needs, • Buprenorphine waiver training highly encouraged but not required Department Preferences Cont.: • Graduation from a medical school approved by the Council on Medical Education and Hospitals of the American Medical Association., • Completion of an acceptable internship in an approved hospital., • A license to practice medicine in the State of New York., • Certification by American Board in field of specialization or a faculty appointment of Associate Professor or higher in a medical school recognized by the American Medical Association. NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Executive Director Setting: Senior Living Compensation: $120,000 – $130,000 per year Job Type: Full-Time | Monday–Friday, Day Shift The Executive Director will oversee the daily operations and overall leadership of a senior living community. This role focuses on maintaining high-quality services, resident satisfaction, team engagement, operational efficiency, and strong financial performance. The Executive Director ensures that programs, policies, and services support resident independence, wellness, and quality of life while upholding all regulatory and organizational standards. This position also provides broad oversight across key departments, including hospitality, dining, programming, maintenance, and administrative functions. Duties and Responsibilities: • Lead and manage daily operations to ensure a high-quality living experience for residents., • Oversee staff performance, training, scheduling, and overall team engagement., • Ensure compliance with all applicable regulations, policies, and operational standards., • Support dining, hospitality, activities, maintenance, and business office functions as needed., • Maintain strong financial management practices, including budgeting and expense oversight., • Promote a welcoming, inclusive, and service-focused community culture., • Build positive relationships with residents, families, staff, and community partners., • Ensure that programs and services support resident independence and well-being., • Bachelor’s degree in business, health services, administration, or a related field., • 5+ years of leadership experience in senior living or a comparable residential care setting., • Experience managing operations, budgets, and multidisciplinary teams., • Background or familiarity with culturally specific environments is required., • Strong leadership, communication, and organizational skills., • Ability to build relationships, solve problems, and support a positive community environment., • Commitment to enhancing resident well-being and overall community experience. Salary: The posted range is not a guarantee. Final compensation will depend on experience, qualifications, and education and may fall outside the listed range. Contact us for more information. If you're excited about the potential of this role, we’d love to hear from you!

Job Title: Project Manager Department: Human Resources – Office of Diversity, Equity & Inclusion Reports To: Director, Office of DEI Purpose of Position We are seeking a detail-oriented, impact-driven Project Manager to join the Office of Diversity, Equity & Inclusion (ODEI). This role supports system-wide efforts to implement and maintain DEI-related projects and initiatives by providing administrative, operational, and project management support. The ideal candidate has proven experience managing multiple projects simultaneously, a strong understanding of diversity, equity, and inclusion principles, excellent communication and analytical skills, and thrives in a fast-paced, collaborative environment. Requirements & Qualifications Education: • Bachelor’s degree required. Experience: • Minimum 2+ years of experience in project management, preferably within HR, DEI, or organizational development settings., • Experience working collaboratively across multidisciplinary teams and with diverse stakeholders., • Demonstrated ability to manage large-scale projects and meet deadlines in a complex, fast-paced environment., • Strong experience in data management and analysis, especially using MS Excel., • Experience in language services or bilingual proficiency preferred.

AKAM is expanding our Brokerage Specialist Program, and we are seeking experienced, seasoned Brokers to join our team. In this role, you will be assigned properties within the AKAM management portfolio -an opportunity that has proven highly successful for Brokers looking to grow their business and client base. AKAM's portfolio includes properties across Manhattan, Brooklyn, Queens, and Riverdale, offering wide exposures and consistent deal flow. Our commission-based compensation is commensurate with experience. One of the greatest advantages of working with a large management firm like AKAM is the ability to collaborate directly with property managers and work closely with our closing department to ensure seamless, efficient transactions. If you’re interested in having a conversation, please reach out: Linda C. Gawley SVP, Managing Director AKAM Sales & Brokerage E-mail: Tel: 917-861-6364

A respected nonprofit organization in New York City is seeking a compassionate and organized professional to join their Women's Shelter in Brooklyn as an Assistant Program Director. The APD supports the Vice President in day-to-day operations, ensuring quality care, safety, and staff performance. • Start Date: ASAP, • Schedule: Monday-Friday, • Supervise and support case management and direct service staff, • Oversee program compliance with DHS, OTDA, and DOH standards, • Conduct internal audits, file reviews, and incident investigations, • Develop and implement de-escalation and crisis prevention strategies, • Facilitate professional development and performance reviews for staff, • Organize peer support and ADL (Activities of Daily Living) events for residents, • Liaise with food vendors, contractors, and community partners, • Bachelor's degree required, • 2+ years of experience in social services or shelter management, • Strong leadership and communication skills, • Experience managing staff in fast-paced environments

About MD Squared: MD Squared Property Group is a leader in providing top-tier property management services, specializing in managing both rental and condominium buildings throughout New York. We pride ourselves on our hands-on, responsive approach and our commitment to building strong relationships with clients and tenants. Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff. Vice President of Finance MD Squared Property Group is seeking a Vice President of Finance to lead our finance and accounting functions. This is a senior-level position with a path to join our leadership team. The VP of Finance will oversee both corporate and client accounting operations and directly manage the Director of Client Accounting. This is a highly visible role that will require strategic oversight, sound financial management, and hands-on execution. This role requires strong analytical skills, attention to detail, and the ability to collaborate cross-functionally with teams including HR, Property Management, Project Management, and Executive Leadership. The ideal candidate is both a big-picture thinker and someone willing to roll up their sleeves. This role is an opportunity to shape financial strategy in a growing property management company and will have a direct impact on business performance and scalability. Essential Job Duties: Corporate Finance & Accounting • Prepare and review monthly financial statements and variance analysis., • Approve and review corporate invoices and payments., • Manage corporate banking relationships and transactions., • Oversee the corporate bookkeeper and support payroll processes in collaboration with HR., • Manage recurring and non-recurring invoicing for management, project management fees and ancillary revenue., • Prepare the annual corporate budget and assist in year-end tax documentation and preparation., • Audit corporate income and receivables on a monthly basis., • Review and calculate commissions (e.g. for Sales)., • Manage and refine systems and processes to improve accuracy and efficiency in corporate financial operations., • Provide financial support and insight to the executive team and department heads., • Identify and mitigate financial, operational and regulatory risks, including insurance, fraud prevention, etc. Client Accounting & Oversight • Oversee the Director of Client Accounting and provide support as needed on complex matters., • Review and enhance systems for ACH fraud protection and utility bill review., • Oversee ESS system administration including 32BJ union payments and employee change updates., • Provide oversight and review of financial processes for new management assignments., • Play a key role in company-wide financial planning, forecasting, and performance tracking., • Standardize accounting procedures and implement best practices across property management and corporate finance., • Collaborate with leadership on strategic initiatives including growth planning, profitability, and risk management., • Identify areas for process improvement and implement best practices in financial operations., • Participate in leadership team meetings and contribute to long-term planning as the company scales. Preferred Qualifications: • Bachelor's degree in Accounting, Finance, or related field; CPA or MBA preferred., • 10+ years of progressive experience in finance/accounting, with at least 3+ years in a senior leadership role., • Experience in property management, real estate, or a related industry strongly preferred., • Strong knowledge of accounting principles, financial reporting, and budgeting., • Excellent analytical and organizational skills, with keen attention to detail., • High degree of integrity and dependability with a strong sense of urgency and results-orientation., • Strong interpersonal and communication skills, with the ability to partner effectively across departments., • Proficient in Microsoft Excel and accounting platforms; experience with Appfolio, Xero, QuickBooks, or similar systems a plus. Base salary plus bonus.

ABOUT CLEARWATER Clearwater PACE, LLC (“Clearwater”) is a New York–based, institutionally backed direct lender providing C-PACE financing nationwide across all commercial real estate asset types. Our capital supports ground-up development, value-add repositioning, adaptive reuse, and recapitalizations of recently completed projects. Led by seasoned real estate credit and structured finance professionals, Clearwater structures customized, credit-driven financing aligned with sponsor objectives, supported by fully assumable loan features and flexible prepayment terms. When paired with more expensive senior or bridge debt, C-PACE provides a cost-effective source of capital that lowers WACC and strengthens the overall capital stack. We seek to hire the best and the brightest. Our team operates with autonomy, accountability, and a solutions-oriented mindset, contributing directly to the growth of a high-performance platform at the center of energy transition and structured-credit innovation. SUMMARY Clearwater PACE is seeking a senior investment professional to join the Originations team as Director or Managing Director (“Director/MD”). The role is designed for a high-caliber commercial real estate finance practitioner with deep construction-lending expertise, strong institutional relationships, and a proven ability to structure and close complex capital-stack solutions. The Director/MD will take ownership of sourcing, underwriting, and executing C-PACE transactions across ground-up developments, major redevelopments, adaptive-reuse projects, energy-efficiency retrofits, and recapitalizations. This is a full-cycle mandate covering origination, capital-stack structuring, senior-lender consent coordination, and seamless execution alongside underwriting, legal, servicing, and capital markets teams. Candidates should bring a sophisticated command of construction budgets, fund-control mechanics, draw sequencing, contractor diligence, and cost-to-complete analysis, given the role's construction-heavy nature. The position requires a seasoned producer with an established network of developers, property owners, senior construction lenders, real estate capital advisors, and municipal partners. The Director/MD will represent Clearwater in the market, drive new business generation, expand coverage across high-growth regions, and help strengthen Clearwater’s position as a leading institutional C-PACE platform. Strong credit judgment, advanced financial modeling, and the ability to navigate intercreditor and execution dynamics are essential. This is an entrepreneurial, high-autonomy seat within a fast-scaling structured-credit platform where performance and execution drive long-term success. KEY RESPONSIBILITIES Origination • Lead the origination and structuring of C-PACE and complementary construction-focused commercial credit products from initial inquiry through closing., • Develop and maintain a robust self-generated pipeline across development-heavy asset classes, including but not limited to hospitality, multifamily, industrial, retail, self-storage, and adaptive reuse projects., • Position C-PACE within complex capital stacks that include Senior Loans, Mezzanine Debt, Preferred Equity, EB-5, Tax Credits, Grants, and other structured products., • Serve as a market-facing representative of Clearwater with Sponsors, Capital Advisors, and Lenders. Construction Lending Expertise • Underwrite construction-stage risk with fluency across GMP and cost-plus contracts, budgets, schedules of values, change orders, contingency structures, long-lead items, and cost-to-complete analysis., • Evaluate general contractor qualifications, subcontractor strength, bonding capacity, and historical delivery performance., • Interpret and validate development proformas, sources and uses, delivery timelines, and construction cash flows., • Partner with senior construction lenders to align fund-control mechanics, inspection cadence, draw timing, and lien-release processes., • Lead senior-lender consent negotiations, including intercreditor mechanics, payment-instructions protocol, cure periods, and standstill rights as they relate to construction workflows., • Identify and de-risk execution bottlenecks, including permitting, contractor turnover, material escalation, redesigns, and financing timing. Deal Structuring • Architect C-PACE solutions that integrate cleanly with active or planned construction, ensuring compliance with state program rules and internal credit standards., • Work closely with underwriting, legal, servicing, and capital markets teams to structure transactions, validate assumptions, model sensitivities, and mitigate risk., • Manage full execution from diligence through documentation, credit-committee preparation, lender-consent coordination, and closing., • Maintain accurate and timely pipeline, correspondence, and reporting within Clearwater’s CRM platform. Relationship Management • Expand Clearwater’s reach in targeted markets by building and maintaining relationships with developers, senior construction lenders, mortgage bankers, brokers, and capital intermediaries., • Educate market participants on C-PACE financing mechanics, including construction-stage integration, retroactive PACE, A-Note / B-Note PACE, and recapitalization strategies., • Monitor energy-code changes, jurisdictional nuances, regulatory developments, and competitive dynamics to refine market approach and inform product strategy., • Strengthen Clearwater’s brand through active participation in industry conferences, market events, and thought-leadership platforms. QUALIFICATIONS & EXPERIENCE • Minimum 10 years of experience in CRE construction lending, development finance, structured finance, or project finance with a strong and documented production track record., • Demonstrated expertise in underwriting ground-up development, heavy value-add projects, adaptive reuse, and large-scale retrofits., • Deep technical knowledge of construction budgets, fund control, draw sequencing, lien-law considerations, inspection processes, and contractor due diligence., • Proven ability to originate, structure, negotiate, and close complex transactions involving senior lender consents and multi-party capital stacks., • Advanced proficiency in financial modeling, credit analysis, and scenario-driven underwriting., • Established network of developers, senior lenders, brokers, ESCOs, and capital advisors in core markets., • Strong communication skills and executive presence suitable for institutional sponsors and capital partners., • High level of organization and the ability to manage multiple live transactions in a fast-paced environment., • Bachelor’s degree required. MBA or MSRE with a real estate focus preferred., • Knowledge of energy-efficiency finance, renewable energy, and sustainability policy preferred. COMPENSATION & BENEFITS Clearwater offers a highly competitive compensation package that includes a base salary and a performance-based bonus. Compensation is commensurate with experience and aligned with market benchmarks for senior real estate investment professionals. The firm offers a comprehensive benefits suite, including health, dental, and vision coverage, along with a 401(k) retirement plan. This role follows a hybrid schedule with flexibility based on responsibilities and business needs. EQUAL OPPORTUNITY EMPLOYER Clearwater is committed to a diverse, inclusive, and equitable workplace grounded in integrity, collaboration, and respect. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. Only candidates selected for further consideration will be contacted.

Company Description The organization is a mission-driven veterinary care provider committed to delivering exceptional clinical outcomes, supporting sustainable practice models, and fostering high-performing medical teams. With a focus on compassionate care, leadership development, and modern clinical standards, the organization creates an environment where veterinary professionals can grow, innovate, and make a meaningful impact across the communities they serve. Role Description The Regional Medical Director for the NY Metro region is a full-time senior leadership role responsible for guiding, mentoring, and developing Medical Directors and clinical teams across multiple veterinary clinics. Serving as both a strategic and clinical leader, this role partners closely with regional leadership to elevate medical quality, strengthen team engagement, and support the effective implementation of medical programs and initiatives. This leader ensures the delivery of high-quality veterinary care, oversees regional medical strategy, supports leadership development, and builds strong, sustainable teams that are connected to the mission and values of the organization. Key Priorities • Prioritize Presence – Engage with teams regularly, build meaningful relationships, and maintain visibility across clinics., • Empower Every Voice – Foster an inclusive culture that values open dialogue, recognition, and shared growth., • Be the Bridge – Connect teams to broader organizational purpose, updates, and strategic initiatives., • Lead with Excellence – Promote high clinical standards, elevate medical quality, and support exceptional patient outcomes., • Foster Sustainable Practice – Promote well-being, balanced workloads, and long-term operational health., • Cultivate Strong Teams – Recruit, develop, engage, and retain exceptional veterinary talent. Responsibilities Team Development & Capacity • Build and maintain strong medical teams that meet regional capacity needs through effective recruitment and retention., • Champion clinical excellence and support Medical Directors in evaluating and enhancing the quality of care., • Promote a culture where team members feel valued, inspired, and connected to the mission., • Provide mentorship, coaching, and leadership development for Medical Directors and future leaders., • Partner with the Regional Director of Operations to ensure medical and business objectives support one another., • Support regional and organizational medical strategy, ensuring programs reflect current veterinary standards., • Assist with change-management efforts and help maintain alignment across clinics during growth or operational shifts. Supporting Competencies • Adaptability – Responds effectively to evolving team and organizational needs; integrates feedback with openness., • Business Acumen – Connects clinical strategy with operational and financial performance., • Client & Team Focus – Balances patient, client, and team needs with empathy and accountability., • Communication & Conflict Management – Communicates with clarity; addresses conflict constructively and professionally., • Developing Others – Invests in coaching, mentorship, and identifying opportunities for growth., • Drive for Results – Consistently meets goals, demonstrates initiative, and follows through with solutions., • Managing Vision & Purpose – Translates strategy into clear direction that inspires team commitment., • Regulatory & Safety Awareness – Ensures compliance with medical, legal, and safety standards across clinics., • Veterinary Quality – Leads with clinical integrity and promotes high-quality, ethical veterinary practice. Qualifications • Veterinary Medical Degree (DVM/VMD or equivalent)., • State licensure in good standing (or eligibility) for all states within regional oversight., • DEA and controlled substance licensure where required., • 7+ years of clinical veterinary experience., • 3+ years of leadership experience, preferably as a Medical Director; multi-unit leadership experience is advantageous.

Managing Director, New Business Development. The Company is seeking a Managing Director for New Business Development in North America.

Director of Maintenance Position Summary The Director of Maintenance is responsible for overseeing all maintenance operations for a 2,000-unit multifamily property in Brooklyn. This role ensures that all communities are maintained to the highest standards of safety, cleanliness, efficiency, and resident satisfaction. The Director of Maintenance provides strategic leadership, directs large-scale maintenance initiatives, and manages a large, diverse team of maintenance supervisors, technicians, and support staff across multiple sites. Key Responsibilities Leadership & Team Management • Lead, manage, and develop a large maintenance staff, including maintenance managers/supervisors, technicians, groundskeepers, and porters., • Oversee recruiting, hiring, onboarding, training, scheduling, and performance management for all maintenance personnel., • Foster a positive, safety-focused, and high-performance culture across all maintenance teams., • Ensure adequate staffing levels and effective workload distribution across properties. Maintenance Operations • Direct all day-to-day maintenance operations for the portfolio, including work orders, preventive maintenance, unit turns, groundskeeping, and building system upkeep., • Create and implement preventive maintenance programs to reduce downtime and extend the life of building assets., • Ensure all maintenance activities comply with company standards, state and local regulations, building codes, and safety requirements., • Oversee procurement, inventory control, and vendor management for maintenance materials, tools, and equipment. Capital Projects & Budget Management • Collaborate with ownership and property management to plan and execute capital improvement projects., • Develop annual maintenance budgets and manage expenses to meet financial targets., • Evaluate bids, negotiate contracts, and supervise contractors performing large-scale repairs or renovations., • Monitor portfolio-wide asset conditions and recommend long-term maintenance strategies. Resident Experience & Customer Service • Ensure maintenance teams deliver timely, high-quality service that positively impacts resident satisfaction., • Establish and enforce standards for response times, work quality, and communication with residents., • Partner with property management to resolve escalated maintenance concerns. Safety & Compliance • Enforce compliance with OSHA, EPA, fire safety, and all other applicable safety regulations., • Conduct regular inspections to ensure building systems (HVAC, plumbing, electrical, life safety, etc.) are operating properly., • Lead emergency preparedness efforts and oversee response plans for urgent maintenance issues. Qualifications • 5+ years of progressive maintenance leadership experience, preferably within multifamily housing or a similar large-scale residential environment., • Proven experience managing a large maintenance team across multiple sites., • Strong knowledge of building systems, mechanical equipment, and property maintenance best practices., • Demonstrated success in budgeting, capital project planning, and vendor management., • Excellent communication, leadership, and organizational skills., • Certifications such as HVAC/EPA, CAMT, CPO, or similar preferred.

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Overview: Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Job Highlights Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining and that management, • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager(s) and Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Supervisory experience: 5+ years supervisory/team management experience to include direct and indirect reports. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required. Additional Information: Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $155,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Assistant Manager of Site Operations supports the Site Manager by directing the day-to-day operations of a single depot. They are responsible for establishing and maintaining performance and productivity metrics, as well as implementing cost management process. Acting as a key point of contact on the site for various operational aspects, will step in to lead the depot when the site manager is unavailable. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Manages the day-to-day operations of the depot and provides daily support to Operations Managers in ensuring quality and budget performance., • Leads continuous improvement projects to increase efficiency and productivity., • Manages all Operations Manager and Route Supervisor scheduling to ensure management coverage during all operating hours., • Monitors and improves all on-site processes during the launch, on route, and check-in procedures., • Monitors budget and operating metrics while diagnosing and improving processes, procedures and performance., • Executes necessary precautions to ensure safety and compliance with Company OSHA, and other standards and regulations., • Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance and labor and material costs., • Works with functional groups to resolve employee relations and labor relations issues., • Works a changing shift schedule to oversee all facets of the operations when they are occurring. Episodic overnight and weekend shifts are necessary. Requirements and Qualifications::, • Minimum of 5 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees is required., • Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 2 years of relevant work experience., • Experience handling employee grievances and conducting investigations., • Prior experience in environmental services a plus., • Experience overseeing business plans, developing and tracking budgets., • Demonstrated ability to use a data-driven approach to decision making., • Leadership capabilities working across a matrix organization., • Experience implementing safety (OSHA) programs and equipment specifications., • Proven ability to work efficiently with minimal direct supervision., • Demonstrated ability to motivate others to achieve results., • Proven experience meeting business commitments, driving change and implementing process improvements., • Excellent interpersonal and customer service skills., • Strong organizational skills and attention to detail., • Time management skills with a proven ability to meet deadlines., • Analytical and critical thinking skills., • Proficient with Microsoft Office suite or related software., • Must be able to work outdoors in all kinds of weather., • Proven experience in managing labor relations in a unionized environment., • Excellent computer skills with the ability to handle multiple programs and systems., • Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices. Bonus: This role is bonus eligible as part of the compensation package. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $100,000.00/Yr. Salary Range Maximum: USD $130,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: The Manager of Site Operations MRF supports the Director by directing the day-to-day operations of a Materials Recovery Facility, ensuring efficient processing of recyclable materials while maintaining safety, environmental compliance, and operational excellence. This role requires strong leadership skills to manage diverse teams and complex sorting operations in a fast-paced industrial environment. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Oversee daily MRF operations including material intake, sorting, processing, and outbound shipments, • Responsible for executing action plans developed by operations leadership to deliver both short-term and long-term site performance results, • Participate in regular P&L reviews to ensure that production targets and budgets are met; develops and implements processes for optimal equipment utilization, equipment maintenance and labor and material costs, • Lead continuous improvement projects to increase efficiency and productivity, • Collaborate with the maintenance department on maintenance schedules to ensure the site is running at optimum performance, • Responsible to ensure all necessary precautions to ensure safety and compliance with Company OSHA, and other standards and regulations, • Oversees personnel needs of the department to include but not limited to managing staff levels (scheduling and overtime allocation), coaching, disciplining, training, and evaluating employee performance, • Works with functional groups to resolve employee relations and labor relations issues, • Must be able to work a changing shift schedule to oversee all facets of the operations when they are occurring. Episodic overnight and weekend shifts are necessary., • Coordinate with transportation teams for inbound and outbound material flows, • Investigate incidents and implement corrective actions to prevent recurrence, • Manage facility permits, inspections, and regulatory reporting requirements, • Foster a positive work environment focused on safety and productivity Requirements and Qualifications::, • Minimum of 7-10 years of work experience in transportation, logistics, or solid waste operations. Previous experience overseeing a MRF preferred., • Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 3 years of relevant work experience, • Bilingual Spanish preferred, • Experience in a unionized environment with demonstrated ability to effectively handle employee grievances and conduct investigations, • Proven leadership skills in coaching and leading employees, • Experience overseeing business plans, developing and tracking budgets, • Demonstrated ability to use a data-driven analytical approach to decision making, • Leadership capabilities working across a matrix organization, • Experience implementing safety (OSHA) programs and equipment specifications, • Proven ability to work efficiently with minimal direct supervision, • Demonstrated ability to motivate others to achieve results, • Proven experience meeting business commitments, driving change and implementing process improvements, • Excellent interpersonal and customer service skills, • Strong organizational skills and attention to detail, • Time management skills with a proven ability to meet deadlines, • Proficient with Microsoft Office suite or related software, • Must be able to work outdoors in all kinds of weather, • Proven experience in managing labor relations in a unionized environment Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Operations Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Ensures smooth operation of transfer station regarding unloading, loading, weighing, and sorting., • Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures., • Report to and communicate with Director of Post Collection, on opportunities to distinguish trends and recognize problems and implement plan of action., • Manages the day-to-day operations of the transfer station and rail yard(s), and provides daily support to Operations manager(s), supervisors in transfer station, scale operators, operations, and laborers., • Develop and implement operational procedures to maximize efficiency and minimize costs., • Coordinates the loading of trailers and the unloading of materials., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management., • Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Responsible for conducting monthly safety meetings/ training sessions., • Promote a “safety before schedule” mindset throughout operation., • Performs site inspections and addresses facility issues timely., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Requirements and Qualifications::, • 7 – 10 years of work experience (in addition to education requirement) in solid waste operations leading employees, • Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience, • 3 + years of supervisory experience, • Effectively handle employee grievances and conduct investigations, • Prior experience in environmental services a plus, • Experience with transfer stations and heavy equipment operations., • Experience overseeing business plans, developing and tracking budgets, • Demonstrated ability to use a data-driven approach to decision making, • Leadership capabilities working across a matrix organization, • Experience implementing safety (OSHA) programs and equipment specifications, • Proven ability to work efficiently with minimal direct supervision, • Demonstrated ability to motivate others to achieve results, • Proven experience meeting business commitments, driving change and implementing process improvements, • Excellent interpersonal and customer service skills, • Strong organizational skills and attention to detail, • Time management skills with a proven ability to meet deadlines, • Analytical and critical thinking skills, • Proficient with Microsoft Office suite or related software, • Must be able to work outdoors in all kinds of weather., • Proven experience in managing labor relations in a unionized environment, • Excellent computer skills with the ability to handle multiple programs and systems., • Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices, • Must have desire and ability to learn the company’s software applications, • Willingness to work flexible hours, including weekends and occasional holidays, • Ability to lift up to 50lbs, • Must be able to walk around the facility Bonus: This role is bonus eligible as part of the compensation package. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Overview: Reporting to the Site Manager, the Operations Manager manages the day-to-day operations of a single depot and establishes and maintains performance and productivity metrics and cost management processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot and provides daily support to supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource., • Works with functional groups to resolve employee relations and labor relations issues. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: • Direct supervision of full-time employees: 5, • Indirect supervision of full-time employees: 100 What does it take to be an Operations Manager with IWS? The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Other Knowledge, Skills or Abilities Required Normal setting for this job is: office/field setting. Essential Job Summary:: Additional Information: IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs. Bonus: This role is bonus eligible as part of the compensation package. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $110,000.00/Yr. Salary Range Maximum: USD $150,000.00/Yr.

Advance your career as a Patient Care Director within the Pediatric Intensive Care Unit at New York-Presbyterian/Morgan Stanley Children's Hospital. The Patient Care Director assumes front line responsibility and accountability for managing the delivery of patient care. Patient Care Director – R

The Company is seeking a Managing Director for its Financial Sponsors Group. Applicants for the Managing Director position should have a proven track record in investment banking, with at least 10 years' of relevant experience.

The Company is seeking a Managing Director and Portfolio Manager for Private Asset Investing. Managing Director and Portfolio Manager, Private Asset Investing. Responsibilities for this role include sourcing and managing investments, as well as leading and developing junior talent.

Managing Director, Equity Placement. The Company is seeking a Managing Director of Equity Placement to lead and drive capital-raising efforts with limited partners in North America. Applicants for the Managing Director position at the company should have a Bachelor's degree (Master's preferred) and

Managing Director, Performance Improvement. The Managing Director, Performance Improvement will be responsible for leading high-impact consulting engagements focused on operational transformation, financial optimization, and organizational turnaround for private equity–backed and growth businesses

Job Title: Asst Director Patient Care Location: Newark Beth Israel Medical Ctr Department Name: Nursing B6 Step Down Req #: 0000223950 Status: Salaried Shift: Night Pay Range: $124,414.76 - $159,263.78 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: First established in 1901, Newark Beth Israel Medical Center is a 665-bed quaternary care, teaching hospital that provides comprehensive health care for the region. Staffed with more than 800 physicians, 3200 employees, and 150 volunteers, our hospital is ready to provide you and your family with the quality care you need. At Newark Beth Israel Medical Center, we are committed to quality and excellence in patient care. Qualifications: Required: • Bachelors degree in nursing, • New Jersey RN License, • Cardiac or Telemetry experience required, • Graduateof an accredited school of nursing, • Strong communication and organizational skills, • Master's degree in nursingpreferred, • Minimum of 2 years of relevant management/leadership experience preferred, • Relevant certification preferred (Med./Surg - Telemetry), • Goal and outcome oriented, • Demonstrated Leadership experience, • BLS upon hire and ACLS within 6 months of start date, • Full-Time Nights, 36hours per week - salaried position Responsibilities: • The Assistant Director of Patient Care role will assist the Director in overseeing all clinical operations in the unit., • The Assistant Directorwillassist in managing the day-to-day clinical operations of the unitthrough oversight of all clinical staff and quality improvement, with the goal of cost-efficient, high-quality, value-driven care under the direction of the Director., • Assists in the planning, implementation and evaluation of operations of the Department consisting of a group of clearly defined personnel., • Assists in the direction of and participates in the Departments planning, budgeting, education and human resources activities., • Ensures compliance with patient care quality standards and regulatory governing bodies. Initiate programs to improve organizational performance to enhance provision of services., • Ensures that quality, age-appropriate nursing care is delivered to all patients in his/her nursing unit in accordance with the philosophy, policies, procedures and program plans of the hospital. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: • Paid Time Off including Vacation, Holidays, and Sick Time, • Retirement Plans, • Medical and Prescription Drug Insurance, • Dental and Vision Insurance, • Disability and Life Insurance, • Paid Parental Leave, • Tuition Reimbursement, • Student Loan Planning Support, • Flexible Spending Accounts, • Wellness Programs, • Voluntary Benefits (e.g., Pet Insurance), • Community and Volunteer Opportunities, • Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jerseywhether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer

Executive Director, E-Communications Surveillance.Renowned financial institution.The Company is seeking an Executive Director - Head of E-Communications Surveillance to take on a pivotal leadership role.The successful candidate will be responsible for managing and guiding the Communications Surveill

Infection Control Preventionist / Registered Nurse / Upper Manhattan, NYC Full-Time | Long-Term Care Setting | Leadership & Education Focus Are you a passionate Infection Preventionist who thrives at the intersection of clinical education, safety, and organizational excellence? Join a well-respected long-term care facility in Upper Manhattan as our Infection Control Preventionist, where you’ll play a critical role in ensuring regulatory compliance, elevating nursing competencies, and advancing our infection control program. This role blends infection prevention leadership, nursing education, and collaborative performance improvement. You will work closely with the Director of Nursing (DON), Assistant Director of Nursing (ADON), and clinical leaders to maintain the highest standards of safety and care for our residents and staff. About the Role The Infection Preventionist ensures that nursing staff remain current on essential clinical skills and best practices. You will coordinate nursing orientation programs, support clinical learning across disciplines, and serve as a key resource for continuing education initiatives. Additionally, you will oversee and drive the facility’s infection control program—including surveillance, outbreak management, reporting, immunization programs, policy development, and COVID-19 compliance. This is a highly visible role that impacts the safety, quality, and regulatory readiness of the entire facility. Key Responsibilities Infection Prevention & Control • Lead the facility’s infection control program, including surveillance, analysis, and reporting of nosocomial infections., • Collaborate with the DON to report all required infections/outbreaks to the Department of Health., • Coordinate response efforts for infectious outbreaks and ensure timely interventions., • Maintain and update all infection control policies and procedures., • Facilitate quarterly and ad hoc Infection Control Committee meetings., • Oversee immunization programs for residents and staff., • Chair the Infection Control Committee alongside the Medical Director and DON., • Provide ongoing staff education regarding infection control standards and practices. Clinical Education & Orientation, • Coordinate and facilitate orientation for all new nursing employees., • Collaborate with Nurse Managers and clinical consultants to plan orientation for clinical staff outside of nursing., • Address skill or performance gaps in partnership with the DON/ADON., • Support student nurse clinical experiences with external educational partners., • Serve as an internal resource for continuing education across the facility. Regulatory & Quality, • Ensure compliance with DOH and JCAHO standards in all educational and infection control areas., • Participate in DOH/JCAHO surveys., • Support design and implementation of performance improvement initiatives., • Present Infection Control and Antibiotic Stewardship reports at QAPI meetings., • Track/schedule vaccinations in collaboration with the Employee Health Nurse., • Identify and promptly address safety concerns affecting residents, staff, and visitors. Professional Excellence, • Maintain ongoing professional development through seminars, courses, and workshops., • Demonstrate exceptional interpersonal and communication skills with staff, residents, families, vendors, and regulatory bodies. Requirements, • Active Registered Professional Nurse (RN) license in New York State., • BSN required; Master’s in Education or Healthcare preferred., • Completion of specialized training in Infection Prevention & Control., • Minimum 5 years of experience managing educational programs, including curriculum development (preferably in long-term care)., • BCLS Certification required., • APIC Certification preferred (or equivalent education/experience combination). Preferred Skills & Attributes, • Strong critical thinking, problem-solving, and decision-making skills., • Excellent communication and interpersonal abilities., • Experience writing policies, procedures, and analytic reports., • Broad understanding of training methodologies and adult learning principles., • Proficiency with MS Office and comfort with data analysis., • Familiarity with performance improvement frameworks., • Solid understanding of clinical geriatric issues. Why Join Us?, • Opportunity to lead infection control and education in a respected NYC long-term care setting., • High-impact role that directly influences resident safety, staff development, and regulatory excellence. #AC1 #ACP

A prestigious, innovation-driven global law firm is seeking a Director, Patent Operations to lead the strategic and operational vision for its high-performing Patent Practice Group. This is a senior leadership role responsible for driving operational excellence, scaling global workflows, and partnering with firm leadership to shape the long-term infrastructure of a world-class IP practice. This role will be hybrid and can sit in Boston, DC, NYC, San Francisco, Palo Alto, Santa Monica, or Seattle. Key Responsibilities: • Lead and execute the operational strategy for the Patent Practice Group across all U.S. offices., • Drive multi-year planning, workflow optimization, and scalable process design (including Patricia and 3rd-party tools)., • Oversee all patent operations teams - docketing, international filings, and legal support (13 total direct reports)., • Establish and enforce firmwide operational standards, metrics, and best practices., • Lead major change initiatives involving technology implementation, restructuring, and process redesign., • Partner with Finance, IT, HR, Risk, and IP leadership to ensure seamless operational integration., • Manage patent technology platforms and key vendor relationships., • Deliver executive-level reporting using KPIs and operational data to inform strategy and performance., • Serve as a thought leader on industry trends, emerging technologies, and best practices. Qualifications: • 10+ years in patent prosecution operations, with 5-7+ years in senior leadership., • Bachelor’s degree required; advanced degree or certifications (MBA, PMP, Lean Six Sigma) preferred., • Deep expertise in U.S. and foreign patent processes, prosecution workflows, and docketing systems., • Proven experience scaling and transforming operations for large, global IP teams., • Strong leadership skills with success managing managers and multi-office teams., • Exceptional communication, analytical, and stakeholder management capabilities.

Prominent Church in lower Manhattan is currently seeking a Facilities Director to join their organization. Under the supervision of the rectory, the Facilities Director oversees all aspects of physical campus administration, budgetary and maintenance, managing on-site residential units and liaising with the school facilities manager and staff. The Facilities Director is responsible for the effective, efficient, and safe operation and upkeep of parish buildings, furnishings, and grounds. Specific responsibilities include: Facilities Maintenance • Professional Contracts: Maintains contacts with and supervises work of all contractors and volunteers; negotiates contracts with suppliers and maintenance or construction firms, • Supplies: Oversees vendor contracts, ordering, and inventory of supplies, • Facilities Inspection: Maintains facility inspection schedules; arranges and supervises inspections, capital projects, • Employee Supervision: Supervises Five maintenance, custodial, horticulture workers Administrative • Act as a POC for internal community-based leaders for events, • Budget and Planning: Develops and maintains facilities budget, in cooperation with Director of Operations; develops plan for future maintenance schedule and costs and oversees implementation of plan, • Maintain all required NYC certificate of insurance licenses and certifications. Qualifications include: • Bilingual Spanish strongly preferred, • Experience in an educational or religious institution, as well as P&L accountability, sub-contractor experience, • 5+ years of Facilities and Property Management with supervisory experience, • Computer literacy, • Well-organized and detail-oriented ROLE IS ON SITE SUNDAY-THURSDAY

Our client, a well-funded and successful Series B Health tech startup is searching for a Senior/Lead Software Engineer to help them build a brand new service line to add to their existing product. This is an incredibly impactful role with the chance to build a product from 0-1, & also help connect patients with life-saving clinical trials and programs! This is a hybrid role near Bryant Park in NYC - please take this into consideration when applying. They do have a dog friendly office & unlimited PTO! Responsibilities: • Create a brand new software product using Node, Typescript & React, • Lead the entire build from design to deployment - working with a small team of developers, • Hands on code, as well as lead code reviews & translate requirements into roadmaps and deliverables, • Collaborate with GM, Director of Product and engineering team Qualifications: • 6+ years of Full-stack engineering experience in Typescript, Node, & React or Next.js, • Experience building products from 0-1 in small teams, • This is a hands on coding role - some engineering leadership is great, but this person will not be a "people manager", • High agency worker who thrives in autonomous environments - must be comfortable owning and managing technical roadmaps, • Experience designing and scaling microservices architectures in AWS, GCP, Azure, • Experience in Health tech is a huge plus - especially familiarity with EHR integrations Compensation for this role ranges from $190-220k + potential bonus/equity. If you are interested, please apply! This opportunity unfortunately cannot sponsor visas at this time.

Madison Davis is a fast-growing executive search and staffing firm that’s redefining what growth looks like in professional services. We’re looking for a Managing Director of Business Development who’s ready to take ownership of our contract and temporary staffing expansion across clerical, administrative, accounting ,and professional support roles. If you’re someone who thrives on building relationships, closing deals, and driving measurable impact — this is your platform. You’ll have the brand, backing, and autonomy to grow a book of business and help shape the future of one of our fastest-growing divisions. What You’ll Do • Own the entire business development cycle — from prospecting and pitching to onboarding and expanding client partnerships., • Build and nurture strong client relationships with SMB and mid-market organizations, ensuring trust and long-term growth., • Develop and execute sales strategies that drive revenue and market share within the contract/temporary professional services space., • Partner with internal recruiting teams to deliver top-tier candidates and create exceptional client experiences., • Identify new verticals, market opportunities, and clients to fuel sustained division growth., • Maintain oversight of all contract placements and billing accuracy to ensure financial integrity and client satisfaction., • Represent Madison Davis as a trusted advisor and strategic partner in the staffing industry. What You Bring • Proven success in staffing or professional services sales, ideally focused on contract/temporary placements., • 7+ years in staffing, 2+ in management, • Strong record of building and growing client accounts — you know how to hunt and how to keep what you catch., • Excellent relationship-building, negotiation, and communication skills., • Organized, entrepreneurial, and driven — you thrive in a fast-paced, performance-based environment., • A passion for growth, ownership, and creating opportunity through business development. Why Madison Davis This isn’t a static desk job — it’s a chance to build your own book of business, own a market, and grow with a firm that’s scaling fast. We reward performance, value independence, and invest in people who want to make a name for themselves in the staffing industry.

Now Hiring: Web3 Infrastructure Associate Director (Blockchain) Locations: Tampa, FL // Boston, MA // Dallas, TX // Jersey City, NJ (Hybrid – 3 days onsite) Type: Permanent | Full-Time About the Role We are seeking a Web3 Infrastructure Associate Director to lead the architecture, deployment, and management of blockchain infrastructure initiatives—including a next-generation, smart contract–driven collateral management network. This role requires deep expertise in infrastructure engineering, DevSecOps, and blockchain architecture to deliver secure, scalable, and high-performance systems for mission-critical applications. Key Responsibilities • Design and implement blockchain infrastructure (node architecture, consensus mechanisms, smart contract pipelines)., • Manage Kubernetes-based orchestration of blockchain nodes and supporting services., • Develop and maintain Infrastructure as Code with Terraform, Terragrunt, and automation tools., • Integrate blockchain solutions into enterprise environments in collaboration with cross-functional teams., • Establish monitoring, logging, and alerting for blockchain and infrastructure components., • Ensure compliance with regulatory, audit, and security best practices., • Lead incident response, troubleshooting, and root cause analysis., • Mentor and develop DevOps and blockchain engineering team members., • 8+ years in infrastructure engineering, DevOps, or platform engineering., • 3+ years in blockchain infrastructure (Ethereum, Hyperledger Besu, Substrate, OP Stack, or similar)., • Advanced proficiency in Kubernetes, Docker, and major cloud platforms (AWS, Azure, GCP)., • Expertise in Terraform, Terragrunt, and automation frameworks., • Experience in financial services or regulated industries., • Knowledge of security and compliance standards for blockchain., • Strong leadership skills with proven success managing technical teams. #Web3 #BlockchainInfrastructure #BlockchainEngineering #Kubernetes #Terraform #DevSecOps #InfrastructureAsCode #CloudNative #Ethereum #Hyperledger #Substrate #AWS #Azure #GCP #SmartContracts #FinTech #FinancialServices #Leadership #AssociateDirector #TechLeadership #NowHiring

Director/Lead Developer MUST be local to New York City, Hybrid Schedule Salary Range: $160k to $200k No Sponsorship Available As part of the Credit Risk Technology team, the team lead will reside on the Implementation team, implement portfolio Credit Analytics project. The team leader has the primary responsibility to lead development team and deliverables. Good understanding of business and technical requirements, design on a technical level, configure, implement and test strategies in the credit system analytics. Support will be provided to other areas of Credit Risk and customer database. This position requires someone who can build strong working relationships. Key Responsibilities: • Manage a team of both offshore and onsite developers to focused on specialized credit risk application development, • Review and analyze business and operations workflows, decision processes, and business objectives, • Configure, test, audit, implement and monitor new and existing policy changes, data sources and strategies, • Develop, review, and update internal, external, and post-implementation documentation including process flows, procedures, system flows, and change logs ensuring through and accurate information, • Troubleshoot systems and integration issues working closely with the appropriate resources to resolve them, • Develop, implement and monitor appropriate controls to ensure defect free implementation of risk strategies including documentation, review and testing procedures, • Ensure that credit analytics systems are operating efficiently, • Ensure appropriate requirements and solutions are developed based on a solid understanding of the impacted systems and standards Qualifications: • Recognized credit risk product lead with 10+ years of experience at a large financial institution., • 5+ years of experience managing a credit risk technology team., • Bachelor’s degree in Computer Science, Information Technology, Finance, Risk Management, or related field; Master’s degree or professional certification (e.g., CFA, FRM) preferred., • Experience with programming languages (Python, Angular),Snowlfake , Azure cloud, SQL databases, and data visualization tools (PowerBI, Tableau)., • Products: Counter party Credit Risk, Credit Default Swaps, Interest Rates Swaps,FX Derivatives, Prime Brokerage trading, Equity Derivatives, Equity portfolio swaps, Equity TRS, Commodity Swaps. The more asset classes they know the better but deeper knowledge is preferred so only a couple with deep knowledge is acceptable., • Finance and Risk management: Positions calculations, valuations, data aggregation / manipulation, reporting, • Advanced knowledge of business analysis activities such as data analysis, process mapping, requirements elicitation, user story creation and testing, • Comfortable managing multiple, competing priorities and able to deliver results under pressure and tight deadlines, • Source to target event and data mappings, • Agile methodologies, • Ability to influence and lead positive change to business processes by creating and recommending actionable solutions that are aligned with business objectives, • Ability to collaborate, plan, facilitate, and participate in working sessions with internal and external stakeholders, leadership, IT, vendors and cross functional teams, • Ability to write and document business and functional requirements, test cases and test execution, • Creativity and the ability to reach insightful conclusions, • Ability to build cross-functional relationships and influence people, • Ability to communicate complex concepts and analyses in a clear and concise manner to all levels of an organization, • Functional and Technical Requirements Definition (and use of a requirements catalogue), • Business architecture, business requirement documentation (BRD), • Good communications skills, both written and verbal, • Good interpersonal skills

Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You’ll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other’s company. You’ll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you’re looking for a fun, social, and passionate workplace to grow your career, we’d love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt’s ability to scale. Specific responsibilities include: • Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes., • Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions., • Identify and resolve payment issues and create processes to improve Pockyt’s flow of funds., • Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience., • Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end., • Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement., • Enhance internal controls across payment flows, settlements, reconciliations, and operational risk., • Lead special projects involving new product launches, partner integrations, or optimization initiatives., • Mentor and guide team members as Pockyt’s finance operation function grows., • Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You • 8+ years of professional experience in the financial services industry (payments focus preferred)., • Bachelor degree from an accredited university (MBA preferred)., • Leadership of operations, including onboarding of clients, treasury, and/or payment operations., • Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments., • Basic understanding of software development and product management preferred., • Proven experience managing and developing a high-performing team., • Demonstrated success working in a startup or high-growth environment., • Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment., • Strong communication and cross-functional partnership skills., • High integrity and honesty, with a track record of sound judgment., • Ability to build scalable processes, workflows, and systems from the ground up., • Native English speaker., • Able to report into our New York office three days per week.

About Dovetail + Co Dovetail + Co is a creative, full-service dynamic hotel company headquartered in New York City with assets from Hawaii to Bermuda. Founded in 2018, we currently own interests in and/ or manage six hotels, 850 hotel rooms and 16 bars and restaurants. We strive to be best-in-class and vertically integrated, managing all aspects of hotel investment, development, creative, and operations to exceed all stakeholders’ expectations. Our culture is entrepreneurial, team-based and results-oriented. We believe that empowered enthusiastic people who are aligned in spirit and vision create extraordinary results. This is an exciting opportunity to join our growing team, lead our unique collection of independent hotels and resorts, and help us build into the next phase of growth at Dovetail. For more information, visit Position Overview Dovetail is seeking a dynamic, experienced, and hands-on hotel professional to become an integral part of the team to have direct oversight over the two New York hotels that we directly manage (Urban Cowboy Lodge and Now Now NoHo) as well as support the hotels that we co-manage with our third party managers (Cambridge Beaches Resort & Spa, Wayfinder Newport, Wayfinder Bishop, & Wayfinder Waikiki). The position is intended to be holistic with responsibility that spans strategic to tactical with the ability to support and lead our on property general managers. The candidate will have had general manager experience with boutique hotels and food & beverage outlets. The candidate will report to Dovetail’s CEO and work closely with the executive team to align operational goals with the overall business strategy, ensuring sustainable and profitable growth. Dovetail is based in NYC and this position should either be based in NYC or have the ability to commute to NYC on a regular basis. Position Responsibilities Operations • Champion people first culture to elevate team member and guest experience, • Lead, mentor, and motivate General Managers and department heads, fostering a culture of teamwork, accountability, and continuous improvement, • Develop and audit operational SOPs Commercial • Drive commercial strategy, aligning sales, marketing, and revenue goals fostering a high-performance culture, • Strengthen the hotel’s brand positioning and reputation through targeted marketing and communication strategies, • Collaborate with marketing and programming teams to create immersive guest experiences and on-brand activations Financial • Setup, develop, and monitor operational budgets and optimize financial performance and KPIs, • Initiate, implement, and analyze accounting procedures to include: labor forecasts, inventory procedures, financial forecasting, annual budgeting procedures, capital expenditures, payroll, and month-end analysis, • Support the development and execution of accounting SOPs for AR, AP, and month end closings alongside property GMs and corporate accounting resources, • Support asset management and investments with new acquisition underwriting & due diligence Qualifications • 5+ years of experience as a General Manager, • Experience (and passion) for boutique independent hotels, resorts, and F&B, • Strong leadership and team management skills with a focus on performance and results., • Strong interpersonal skills and the ability to build trust and credibility with internal and external stakeholders., • Hands-on leader who’s comfortable rolling up their sleeves while balancing strategic thinking, • Ability to thrive in a fast-paced, entrepreneurial environment with a focus on continuous improvement, • Experience working with property management systems (e.g., StaynTouch, Opera, Mews), POS (Toast) systems, and guest feedback tools (Revinate, Akia)., • Willingness and ability to travel. Benefits • Salary and performance-based incentives commensurate with experience., • Comprehensive health and wellness benefits with 401k matching program., • Opportunities for professional development and career growth. We are excited to hear from you!

Our client is seeking a Senior Program Director to curate, develop, and execute high-impact event programs. This role requires 10+ years of experience in event programming, with a proven background in client-facing relationship management, speaker curation, project management, and strategic content development. As the Senior Program Director, you will act as the event quarterback, overseeing the full lifecycle of multiple annual conferences and executive-level gatherings. You’ll personally lead program and content strategy, speaker engagement, and partner activation for large-scale, multi-day events. The ideal candidate has experience producing market-leading events, elevating community engagement, and expanding client reach through compelling programming and high-touch client service. Location & Work Model • Candidates must be authorized to work in the United States, • Fully remote within the U.S.; no office requirement, • Some travel required Compensation: 110K – 160K DOE Key Responsibilities • Lead event programming and content development for major conferences, • Manage speaker recruitment, outreach, and coordination, • Act as the primary external liaison between clients and speakers, • Oversee project management for event agendas and programming schedules, • Ensure content is relevant across sectors including tech, social good, and health, • Drive innovative program design and high-quality participant engagement Ideal Candidate Profile • 10+ years in events, programming, or conference management, • Demonstrated success in developing and curating event content, • Strong speaker management experience with ability to show examples (past agendas, programs, speaker lists), • Skilled in client-facing communication and relationship-building, • Curious, informed, and up-to-date on major industry trends, • Comfortable managing multiple stakeholders and long project timelines

About Broadway Housing Communities (BHC) Broadway Housing Communities (BHC) believes equitable access to housing, education and the arts builds healthy communities. For over 40 years, our community-based housing model has generated meaningful change and sustainable pathways out of poverty for adults, children and families in West Harlem and Washington Heights. BHC’s innovative model supplements the best practices of supportive housing for homeless adults with enriched and intensive educational resources for resident children and their parents/guardians. Over time, BHC has developed seven, and continues to own and manage five, deeply affordable and supportive residential properties with over 300 residents; onsite tuition-free high-quality preschools serving 120 children and families; three community art galleries; and a cultural institution, the Sugar Hill Children's Museum of Art & Storytelling. These efforts provide a comprehensive and innovative housing-based approach to redressing poverty through stable affordable housing for individuals and families, access to the arts, and early childhood education, which has served as a replicable national and world wide model. Learn more at . Role Summary The COO will play a critical role in designing and implementing BHC’s strategic and operational roadmap. This leader assumes day-to-day responsibility for operations, regulatory compliance, facilities, and finance, building systems and capabilities that ensure every function is performed with excellence so BHC residents—adults, children, and families—receive the support they need to live stable, independent lives. RESPONSIBILITIES Strategic Operational Leadership • In partnership with the Executive Director, develop a three-year strategic plan for the organization and an operational roadmap inclusive of evaluating current staff and assessing staffing needs., • Translate strategy into clear goals, metrics, and operating cadences that drive accountability and performance., • Align operations with BHC’s mission and priorities, collaborating closely with senior leaders across Housing & Tenant Services, Education, Museum/Culture, and Development., • Serve as a member of the executive team; coordinate with the Board and key external stakeholders as needed., • Lead and coach the directors of Operations, Facilities, and Finance. Operations Management • Lead day-to-day administrative operations, including IT systems, office management, and organizational infrastructure., • Streamline workflows and implement systems that improve efficiency and service delivery for residents and staff., • Manage contracts and vendors for administrative and outsourced services, ensuring accountability and cost-effectiveness., • Strengthen policies and processes related to procurement, risk management, and compliance., • Oversee organization-wide technology and data systems to support communication and performance tracking. Facilities Management • Oversee maintenance and operations of all BHC properties, ensuring safe, compliant, and well-maintained facilities., • Manage in-house or outsourced property management teams, vendors, and contractors to ensure responsive service and regulatory compliance., • Implement preventive maintenance schedules, safety procedures, and emergency protocols across buildings., • Coordinate capital planning and facility improvement projects in collaboration with Finance and Development., • Monitor facilities budgets and reserves; ensure timely vendor payments and responsible cost management., • Promote sustainability and energy-efficiency initiatives to reduce costs and improve long-term asset performance. Financial Management • Lead budget planning and oversees budget management, ensuring alignment with mission and strategic goals., • Provide real-time financial guidance to the Executive Director; deliver quarterly updates to the Board and Audit/Finance Committees., • Oversee budgeting, cash management, financial reporting, and audits in partnership with Finance; strengthen internal controls and policies., • Manage organizational insurance, legal, and compliance matters in coordination with external counsel and advisors., • Deploy tools and automation to improve financial processes, forecasting, and grant/contract reporting; ensure timely, accurate submissions. QUALIFICATIONS • Deep commitment to BHC’s mission and values., • Familiarity with affordable/supportive housing, Section 8, HPD/HUD, and related regulatory environments (strongly preferred)., • Bachelor’s degree required; Master’s in Business Administration, Public Administration, or related field preferred., • 10+ years of progressive leadership in operations, facilities, finance, or administration within complex, multi-site organizations., • Strong financial acumen with experience managing multi-million-dollar budgets and audits., • Demonstrated success building systems, leading teams, and delivering measurable operational outcomes., • Exceptional communication and relationship-building skills; adept at cross-functional collaboration., • Superior judgment and the ability to prioritize among high-leverage, high-risk issues in a fast-paced, high-change environment., • Excellent organization, project management, time management, and follow-through. Compensation: Salary commensurate with experience; $175,000–$190,000 range. Comprehensive benefits include health, dental, vision, 403(b) retirement plan, life insurance, disability coverage, and paid time off. To Apply: Send cover letter, salary requirements, and resume to with subject line Chief Operating Officer. Please, no telephone calls—we will contact candidates whose qualifications best align with this role. Equal Opportunity: BHC and the Sugar Hill Children’s Museum of Art & Storytelling are Equal Opportunity Employers.

Positioned in the New York Showroom. Assisting the sales team in achieving their objectives. Position Type: Full Time (40 hrs per week) Work Hours: Monday to Saturday 10:00AM - 6:00PM Report to: Showroom Manager & Sales Director Salary: $40,000 per year + commission (showroom sales). Benefits: health, dental and vision insurance + pretax benefits. 401K with company match Responsibilities • Assist with daily showroom operations, • Assisting clients in the showroom as well as providing superior customer service via phone and email, • Enter quotes and orders for showroom clients, • Follow up on quotes and deliveries for clients in regard to projects, orders and general inquiries, • Research potential client leads, • Maintain database, entering new client information into database for mailings and e-blasts, • Assist with completion of long-term showroom projects, • Field sales calls, acting as the liaison between salespeople and clients Marketing & Merchandising • Help organize events & be available and flexible for after-hour events, • Maintaining the overall presentation of the showroom, • Help implement new window displays, • Handle transfers for catalogs and marketing material from ordering to closing deliveries, • Manage & organize inventory (stock & supplies) within the showroom, • Prepare marketing material for clients handling and mailing purposes, • Coordinate mailings of catalogs Showroom Maintenance & Administrative Tasks: • Make sure all bulbs are working and manage bulb stock, • Responsible for office-supply, • Petty cash reconciliation, • Process claims, returns and exchanges for showroom clients, including paperwork and shipping, • Responsible for shipping repairs to warehouse (when required), including managing the related paperwork Logistics: • Receiving and shipping orders to clients, • Coordinate UPS deliveries, • Mail Skills & Qualifications • Self-motivated, self-directed, and committed to achieving goals, • Excellent attention to detail in both administrative and merchandising duties, • Respectful of brand image, • Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required., • Ability to work in a fast-paced, changing environment, • Ability to use basic Office and Outlook programs., • Previous experience or serious interest in design is an advantage, • Experience in high-end retail sales is a benefit Application Please send your application directly to: (Only applications sent to this email will be considered.)

About Brillio Brillio is a global digital transformation partner helping leading Healthcare and Life Sciences organizations reimagine their businesses through data, AI, and digital product innovation. Our Consulting & Advisory practice partners with CXOs to define business and technology strategy, design operating models, and build next-generation products and platforms that create measurable outcomes in speed, experience, and affordability. Within Healthcare, Brillio is driving the next era of PBM and pharmacy transformation — leveraging digital, AI, and interoperability to reshape patient access, provider collaboration, and value-based healthcare ecosystems. Role Overview We are seeking a Senior Manager – Consulting (PBM Product Strategy & Transformation) who combines deep domain expertise in the PBM ecosystem with strong experience in digital product strategy, data modernization, and AI-enabled transformation. This role is ideal for a strategic consultant or product leader who has partnered with PBMs or payer pharmacy divisions to build digital platforms, modernize benefit operations, and drive AI-powered clinical and financial outcomes. You will act as both a strategic advisor and product strategist, working with client executives to define transformation roadmaps, lead product discovery, and shape scalable, data-driven solutions across the PBM value chain. Key Responsibilities • Define product and digital transformation strategies across the PBM lifecycle — from formulary design and claims processing to clinical programs, member engagement, and network optimization., • Lead consulting and product strategy engagements focused on:, • AI-driven formulary and benefit optimization, • Digital prior authorization and utilization management, • Pharmacy network and reimbursement optimization, • Member affordability, adherence, and savings programs, • Interoperable data and analytics platforms for PBM operations and reporting, • Translate business goals, regulatory requirements, and operational complexities into product architectures, platform blueprints, and MVP roadmaps., • Collaborate with Brillio’s AI Foundry, Data Engineering, and Product teams to design AI-first PBM solutions that are compliant, explainable, and value-driven., • Partner with client product, IT, and clinical operations teams to launch and scale digital products with measurable ROI., • Define KPIs and business value frameworks to track adoption, outcomes, and financial impact., • Contribute to Brillio’s PBM IP and accelerator portfolio, co-developing assets such as benefit simulation engines, AI adjudication models, or affordability dashboards., • Build and mentor a cross-functional team of consultants, product managers, and domain specialists delivering PBM transformation programs., • Support practice growth and go-to-market efforts, contributing to proposals, thought leadership, and client solutioning. Required Experience • 10–12 years of consulting, product strategy, or transformation experience, with a strong focus on Healthcare Payers and PBMs., • Deep understanding of PBM operations and value chain, including formulary management, claims adjudication, rebate management, benefit design, specialty pharmacy integration, and regulatory compliance., • Proven success in defining or managing digital product portfolios or transformation programs within PBM or payer environments., • Experience leveraging AI/ML and advanced analytics in use cases such as cost optimization, adherence prediction, fraud/waste/abuse, or patient affordability., • Strong background in product strategy and agile delivery — translating business needs into platform requirements and MVPs., • Familiarity with healthcare interoperability and data standards (NCPDP, FHIR, HL7)., • Consulting experience with top-tier or healthcare-specialized firms preferred., • Excellent executive communication, storytelling, and stakeholder management skills. Preferred Qualifications • MBA or Master’s degree in Healthcare, Business, or Engineering., • Prior experience with leading PBMs or payer pharmacy divisions (e.g., CVS Caremark, Express Scripts, OptumRx, Navitus, Prime Therapeutics, MedImpact, etc.)., • Understanding of rebate and contracting analytics, 340B program impact, and regulatory frameworks (CMS, ERISA, state pharmacy mandates)., • Demonstrated ability to drive cross-functional product innovation involving clinical, financial, and technology teams., • Track record of contributing to practice or IP growth within a consulting or digital organization. Why Brillio • Join a fast-growing consulting and advisory practice driving the digital reinvention of healthcare ecosystems., • Shape next-generation PBM platforms and AI-first solutions that redefine access, affordability, and outcomes., • Collaborate with industry leaders, innovators, and Brillio’s AI Foundry to deliver measurable transformation., • Be part of a flat, entrepreneurial culture that rewards initiative, innovation, and tangible results., • Grow your career toward Associate Director or Director-level leadership, leading Brillio’s PBM product strategy and consulting portfolio.

My client, a rapidly growing manufacturer and distributor of consumer electronics and lifestyle products, supplying major national retailers including Amazon, Target, Walmart, TJ Maxx, and Ross Stores. They are seeking an experienced Director of Logistics to lead and elevate their global supply chain operations. In this key leadership role, you will oversee the end-to-end movement of merchandise from their factories in Asia to their U.S. warehouses — and ultimately to their retail partners. You will manage a logistics team of 5–10 professionals and work closely with the Director of Operations to ensure their logistics systems remain efficient, scalable, and accurate. Key Responsibilities • Lead international shipments from Asia, domestic transportation, and U.S. warehouse operations., • Manage and optimize EDI workflows to ensure accurate orders, invoicing, and full retailer compliance., • Oversee relationships with freight forwarders, customs brokers, and 3PL partners to deliver on time and cost-effectively., • Develop and implement SOPs, KPIs, and reporting tools to drive continuous operational improvement., • Ensure precise inventory control and coordinate with accounting on shipment and invoicing accuracy., • Mentor, develop, and hold accountable a logistics team of 5–10 staff members., • 7–10+ years of logistics or supply chain management experience., • Strong understanding of EDI systems and retailer compliance requirements., • Proven success managing international and domestic logistics, warehousing, and distribution., • Experience with ERP systems; NetSuite expertise strongly preferred., • Exceptional leadership, organizational, and communication skills.

A top international law firm is seeking a Travel Manager to oversee and streamline all domestic and international travel activities for attorneys and business professionals. This role reports to the Director of Travel and plays a key part in ensuring that the firm’s global travel program operates efficiently, cost-effectively, and in alignment with organizational policies and strategic goals. This role will be hybrid and can sit in NYC or D.C. Key Responsibilities: • Serve as the primary point of contact for all firm travelers, addressing day-to-day travel needs, resolving service issues, and elevating the overall traveler experience., • Partner with the Director of Travel to implement key initiatives and support travel requests for firm meetings and events., • Manage travel services to ensure policy compliance, operational efficiency, and a high level of client satisfaction., • Build strong relationships across the firm globally, collaborating with stakeholders at every level., • Create and deliver training for travel arrangers and travelers, including how to use travel tools and policies effectively., • Support global project rollouts involving travel technologies, platforms, and third-party vendors., • Maintain a strong partnership with the firm’s travel management company to support shared objectives., • Oversee travel reporting and analytics, including dashboards, spend tracking, compliance metrics, volume trends, exception reporting, budgeting, and forecasting., • Collaborate cross-functionally with departments and offices worldwide., • Assist with additional travel-related projects and work extended hours as needed. Qualifications: • Bachelor’s degree preferred., • 5+ years of progressive experience in corporate travel management in a professional services or law firm setting., • Strong knowledge of global travel operations across air, hotel, and ground transportation programs., • 5+ years of experience developing and improving operational processes and procedures., • Deep experience managing travel programs within a global organization, with strong understanding of the corporate travel industry and major travel associations (GBTA, ACTE, ISM, etc.)., • Advanced proficiency in MS Office and comfort working with data, reporting, budgeting, and forecasting., • High degree of professionalism, discretion, and ability to handle sensitive traveler information., • Excellent communication, negotiation, and vendor management skills.

MAC Products, one of the premier mass transit and utilities manufacturers in the North Jersey area, is looking for a highly organized and motivated Field Director / Project Manager to join our Sales team. This person will be responsible for overseeing and driving projects from inception to completion. The ideal candidate will possess a strong understanding of project management methodologies. This role requires effective communication skills, proficiency in Excel and Monday.com (or similar) and have the ability to manage multiple projects simultaneously. Please see below for additional requirements / job description. About the Role MAC Products is seeking a Field Director / Project Manager to join our Sales team. This is a customer-facing role that bridges internal operations and external client engagement. The ideal candidate will manage complex projects from start to finish, ensuring seamless execution and strong client relationships. This position is not a typical 9-to-5 role—it requires flexibility, travel, and a hands-on approach to leadership. You will oversee field teams, coordinate with subcontractors, and drive timelines for projects such as pumping plant installations, servicing initiatives, and new product development. Key Responsibilities • Project Leadership: Manage internal and external projects, ensuring milestones and deadlines are met., • Client Interface: Serve as the primary point of contact for customers, handling day-to-day execution and communication., • Field Oversight: Direct and support field teams, including regular site visits and coordination with subcontractors., • Sales Extension: Collaborate closely with the Sales team to align project execution with customer expectations and business goals., • Industry Expertise: Work heavily on pumping plant projects (typically 6–9 months) and service-related initiatives., • Process Improvement: Assist in automating reporting routines and improving field communication workflows., • Budget & Pricing: Confidently discuss pricing and push for timely decisions from customers and third-party partners. What We’re Looking For Top 3 Characteristics: • Hands-On Work Ethic: Willing to do the work and adapt to a dynamic schedule., • Travel Flexibility: Comfortable visiting field teams and project sites as needed., • Industry Knowledge: Experience in electrical or related fields is highly preferred. Additional Qualifications: • Proven experience managing field teams and complex projects., • Strong organizational and communication skills., • Ability to coordinate multiple stakeholders and subcontractors., • Comfortable with customer-facing responsibilities and pricing discussions. We are onsite in Kearny, NJ Monday through Friday, so we are only looking for local candidates who are able to commute five days per week. The average MAC Products employee tenure is well over 10 years and we are looking for candidates who are not just looking for their next job but are looking to build a career and grow with us. If you are qualified and looking to join a fast-paced, exciting and highly collaborative environment, please apply!

Director of Reverse Logistics The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements. Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results. Key Responsibilities: 1. Leadership & Strategy • Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives., • Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability., • Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts., • Create clear performance expectations and succession plans for key roles within the department., • Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence. 2. Customer Experience & Process Improvement • Develop customer-centric return and service programs that enhance satisfaction and simplify processes., • Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time., • Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management., • Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience. 3. Operational Excellence & Risk Management • Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed., • Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies., • Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses., • Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices., • Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions. 4. Cross-Functional Collaboration & Communication • Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes., • Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination., • Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction. Specific Knowledge, Skills and Abilities: ✔ Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value. ✔ Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics. ✔ Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction. ✔ Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal. ✔ Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures. ✔ Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies. ✔ Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization Preferred Education, Experience and Licenses: • Bachelor’s degree required in Management, Business, Logistics, or a related field., • Master’s degree preferred (MBA or Operations/Supply Chain specialization)., • Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations., • Strong experience leading teams and driving process improvements. Physical Environment/Occupational Risks • This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

A crucial member of the Program team, the Associate Director, Data & Analytics (ADDA), works in partnership with the Chief, Program to lead the organization’s efforts to harness data for greater program impact, funding success, and organizational learning. This role is responsible for developing and executing a data strategy that supports evidence-based decision-making, impact storytelling, and resource optimization. In addition, the ADDA works at the intersection of program delivery, fundraising, and evaluation, by ensuring that Salesforce and related systems provide high-quality insights that demonstrate results to funders, partners, and the communities served. The ideal candidate combines a deep understanding of nonprofit data systems (especially Salesforce) with a passion for social impact and a talent for turning numbers into narratives. Candidate will exhibit flexibility, effective communication skills, and the ability to interact fluidly with a variety of stakeholders. SCOPE OF RESPONSIBILITIES Data Strategy & Organizational Leadership • Develop and implement a data and analytics strategy that aligns with the organization’s mission, strategic plan, and funding priorities., • Establish data governance standards to ensure accuracy, consistency, and responsible data use across departments., • Partner with senior leadership to reinforce key outcomes, metrics, and indicators of success for internal stakeholders and donors., • Foster a culture of data-informed learning and accountability throughout the organization. Salesforce & Data Systems Management • Support the design, maintenance, and enhancement of Salesforce as the organization’s central data hub for program delivery, donor engagement, and grant tracking., • Collaborate with the CRM Administrator and IT team to improve data integrity, automate workflows, and strengthen system integrations (e.g., financial, HR, or program databases)., • Lead efforts to optimize the organization’s use of SurveyMonkey, including developing best practices for survey design, implementation, and data collection strategies and tools to strengthen insights and decision-making., • Build and manage dashboards and reports that make data accessible and actionable for staff and leadership., • Regularly update and circulate dashboards that highlight key KPIs, • Conduct weekly and quarterly audits of Salesforce data to ensure accuracy, completeness, and integrity. Program Impact & Funder Analytics • Translate program data into insights that clearly demonstrate impact, outcomes, and effectiveness to funders, partners, and boards., • Develop standardized frameworks and templates for impact measurement, reporting, and evaluation across programs., • Support the Development team by providing data for funder proposals, donor outreach, renewal applications, and reports., • Monitor performance metrics such as success rates, average award size, time-to-funding, donor retention and new acquisition trends., • Define, track, and report on volunteer lifecycle metrics (acquisition, activation, retention, deep impact)., • Partner with the Finance and Program teams to ensure funding and outcome data are aligned and reported consistently., • Maintain and prioritize a pipeline of internal data requests from leadership and staff to ensure responsiveness., • Develop, implement, and analyze annual surveys of key stakeholders, contributing to survey design and evaluation for programmatic initiatives to generate actionable insights that inform strategic decision-making. Cross-Departmental Collaboration • Collaborate with Program, Development, and Communications teams to ensure data supports storytelling and strategic communications., • Collaborate with Marketing and Volunteer Relations to connect program data with communications and engagement analytics (e.g., campaign conversion rates, repeat participation)., • Present insights and dashboards to leadership, donors, and external community partners to guide decisions and demonstrate accountability., • Provide training and tools for staff to use data effectively in day-to-day decision-making and reporting., • Facilitate structured learning cycles (e.g., bi-weekly/monthly/quarterly sessions where teams use data insights to inform program adaptation)., • Hold standing check-ins with the Program and Development teams to assess upcoming reporting needs and track ongoing donor performance metrics., • Provide ongoing coaching for staff on how to pull and interpret their own reports., • Establish a vision for business intelligence and analytics that provides a competitive advantage and drives data-informed decisions., • Work with leadership to define key performance indicators (KPIs) and develop metrics to track progress. EDUCATION • Bachelor’s degree in data science, Statistics, Business Analytics, Computer Science, Program Evaluation, or related field., • 6+ years of experience in data analytics or business intelligence, with at least 2 years in leadership roles., • Experience in nonprofit sector strongly preferred., • Proven experience in building and scaling analytics capabilities in a program, operations, or enterprise environment., • Strong background in data visualization to turn data into stories, insights, and visuals that make complex information easier to understand. QUALIFICATIONS Skills & Competencies • Strategic thinker who can connect data insights to program outcomes and funding strategy., • Expert in Salesforce reporting, dashboards, and automation for program and grant performance tracking., • Excellent communicator with the ability to translate complex data into clear narratives for non-technical audiences., • Skilled at balancing technical depth with business understanding in cross-functional settings., • Strong leadership, project management, and team development capabilities. Relationship Management • Adept relationship management skills, easily and quickly building rapport and trust with stakeholders while managing conflict with empathy and diplomacy., • Excellent collaboration skills, works with Directors toward win/win solutions to accomplish strategic goals., • Excellent communication skills (oral, written, and presentation) with the demonstrated ability to influence outcomes., • Demonstrated ability to effectively interact with communities of diverse cultures and maintain a continued awareness of racial and social justice issues. Other Essential Skills and Abilities • Ability to think strategically, analytically, and creatively., • Proficient in Microsoft Office Suite, including Excel., • Experience using Salesforce.org, QuickBooks, Mailchimp, Canva, and/or similar technical systems preferred., • Demonstrates discretion when working with sensitive, confidential information., • Strong organizational and administrative skills., • Proven ability to manage high-volume-high intensity workloads with competing priorities and meet deadlines.

Position Summary The National Import Manager is responsible for overseeing all aspects of the company’s customs brokerage operations, ensuring compliance with U.S. Customs and Border Protection (CBP) and other government agency regulations. This role will provide strategic leadership to optimize brokerage processes, maintain strong client relationships, and ensure operational excellence across all import and export activities. Key Responsibilities Leadership & Strategy • Lead and manage the Customs Brokerage department, including licensed brokers, entry writers, and compliance staff., • Develop and implement strategic initiatives to improve efficiency, compliance, and profitability within brokerage operations., • Ensure compliance with all CBP regulations, Partner Government Agency (PGA) requirements, and trade laws., • Maintain the company’s Customs Brokerage license and oversee adherence to all corporate compliance programs., • Stay current with changes in trade regulations, tariffs, and import/export policies; communicate updates internally and to clients., • Oversee the timely and accurate processing of import and export entries., • Evaluate and implement technology solutions to streamline brokerage workflows and documentation., • Monitor key performance indicators (KPIs) and develop action plans for continuous improvement., • Serve as a subject matter expert for clients, providing guidance on customs procedures, trade compliance, and tariff classifications., • Support sales and account management teams in developing new business opportunities within the customs brokerage and trade compliance sectors., • Recruit, train, and mentor staff, fostering a culture of accountability, professional growth, and regulatory excellence., • Ensure all employees maintain current knowledge of customs regulations through continuous education and training. Qualifications Education & Licensing • Bachelor’s degree in Supply Chain Management, International Business, or related field required., • Licensed U.S. Customs Broker required., • 10+ years of experience in customs brokerage, import/export compliance, or related logistics functions., • 5+ years in a senior management or director-level role within a customs brokerage or freight forwarding organization., • Deep knowledge of U.S. import/export laws, HTS classification, valuation, and PGA requirements., • Strong leadership, organizational, and communication skills., • Expertise in ACE, ABI systems, and brokerage software platforms (e.g., Descartes, WiseTech, CargoWise)., • Strategic thinker with the ability to translate regulatory complexity into practical solutions. Performance Metrics • Compliance audit scores and accuracy rates., • Entry processing turnaround time and clearance efficiency., • Customer satisfaction and retention., • Revenue growth and profitability within the brokerage division., • Employee training completion and retention rates. Compensation and Benefits • Competitive salary and performance-based bonus, • Comprehensive benefits package (health, dental, vision, 401(k), etc.), • Professional development and continuing education support

Morgan Latif is a specialist leadership search & development consultancy. We help our clients across the Medical & Dental Technology, Packaging, Consumer, E-mobility, and Industrial Technology sectors to deliver on their transformation and diversity goals. Our mission is to combine traditional recruitment and coaching methods with new technology, to provide a tailored and innovative solution to our clients and candidates. Senior Service Leadership Role - Driving Growth and Efficiency Across the Americas We are seeking an experienced and dynamic Regional Services Director to join a leading global organization in the industrial automation sector in the Greater Newark Area. This is a critical opportunity for a results-driven leader to spearhead a major transformation of the services operations across the Americas, with a focus on key markets in the USA, Mexico, and Brazil. If you thrive on building strong customer relationships, managing high-cost, high-complexity machinery, and are passionate about achieving clear, impactful KPIs, this could be the perfect next step for your career. What You'll Achieve • Financial Growth: Drive a 6% year-over-year revenue increase by improving customer satisfaction and retention., • Operational Excellence: Lead initiatives to dramatically reduce warranty costs from 18% to less than 1%., • Market Expansion: Play a key role in the strategic scaling of our business in Mexico, aiming to double the local headcount., • Customer Relationships: Take ownership of complex and volatile customer situations, ensuring swift and effective resolution to build lasting loyalty. Key Responsibilities • Develop and implement service strategies that address cultural and linguistic nuances across the region., • Lead, mentor, and empower a service team to excel in their roles and deliver exceptional support., • Partner with sales, technical, and other internal teams to ensure a seamless and supportive customer experience. Who We're Looking For • Communication Skills: Able to communicate effectively across cultural and language barriers. Fluency in Spanish is advantageous but not mandatory., • Relevant Experience: Proven experience in a senior customer-facing role within the industrial automation sector or a similar field involving high-cost, high-complexity machinery., • Cultural Acumen: A deep understanding of business cultures and communication styles across the Americas is essential., • Proven Success: Demonstrated success in managing complex escalations and achieving measurable business results. If you are a driven and empathetic leader ready to make a significant impact on an international scale, we encourage you to apply. This role offers the chance to be a key player in a company that values its people and is committed to global excellence. We look forward to receiving your application!