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Ensure timely submission of clean claims, monitor for claim rejection and provide corrections as needed and resubmit. Track aging report of unpaid claims

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are seeking a dedicated and compassionate Intervention Specialist to join our Merrionette Park office who is passionate about community-based social services and committed to supporting at-risk populations in need of safety interventions. In this role, you will conduct in-person, and community-based risk evaluations to assess immediate needs and determine the appropriate level of care for individuals experiencing crisis situations. Your expertise in crisis response, assessment, and advocacy will be critical in ensuring the safety and well-being of those we serve, making a lasting impact on the lives of vulnerable individuals and families. Positions Available: Full-time, and On-Call FULL-TIME SALARY: The average starting salary for this position will fall in the range of $50,000 and $55,000 annually. Where candidates fall in this range will be based on skill and experience level. ON-CALL SALARY: $50 per regular per diem shift, $100 per holiday per diem shift, and $290 per on-call visit. $2,500 sign on bonus for full-time first time employees ($500 within 1st or 2nd Paycheck; $1000 after 6 months of employment; $1,000 after completing 1 year). ESSENTIAL JOB FUNCTIONS: • Provides after-hours coverage for cases that require immediate response., • All team members are required to complete a minimum of three on-call shifts per month., • Gathers and processes personal client information to make eligibility determination, assessments, and referrals., • Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about the safety plan ensuring safety for the client and staff while in the community., • Assesses and evaluates client situation and engages with collaterals to obtain and analyze information necessary to make recommendations for level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities., • Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that will reduce or eliminate the risk; refers clients to required services, advocates for their needs, and provides supportive counseling., • Remains in compliance with required reports, assessments, and paperwork., • Reassesses and monitors planned services to determine if clients' needs are adequately met, whether clients' circumstances have changed, and whether services are consistent with current need., • Utilizes knowledge of resources and helps clients to effectively utilize them., • Works with community groups around unmet and special needs by providing outreach and education., • Participates in and seeks out trainings and educational opportunities to maintain required training and/or certification., • Organizes time, manages job responsibilities independently to maximize service given to clients, and works within the program’s reporting, and billing requirements., • Demonstrated ability to work in a community based high-risk environment with diverse populations., • Knowledge of crisis intervention and safety planning., • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Verbal de-escalation skills., • Strong interpersonal, written, and communication skills, • Excellent administrative and organizational skills, • Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands., • Bachelor's degree in Psychology, Counseling, Social Work and or a closely related field from an accredited college or university required., • 2+ years of relative experience including (but not limited to): crisis intervention, verbal de-escalation, clinical work in a mental health setting, working with clients experiencing mental illness across their lifespan required. Some highlights include: • Medical Coverage, Dental Coverage, and Vision Coverage., • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date., • FREE General Medicine and Behavioral Health Teladoc services provided to all team members. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Overview: Do you enjoy telling stories through data? Interested in solving client challenges with data? Ketchum Analytics is looking for a Manager, Consumer Strategic Research and Insights! This is a perfect role for an experienced researcher or specialist that thrives working in a fast-paced environment. The person coming into this role should have expertise in a variety of research techniques, including but not limited to primary survey research, audience insights generation leveraging secondary databases, and omnichannel campaign evaluation, and be able to lead a team and manage projects from start to finish, as well as independently own programs. Responsibilities: • Developing relationships with client and account teams. This includes regular and proactive one-on-one interaction with local account teams, and direct correspondence with account teams and clients, • Overseeing and managing all aspects of a project largely independently. From the day-to-day work, to overseeing junior staff to client relationships, to account relationships, billing and growth, • Development of original, large scale/global qualitative and quantitative research studies, including writing questionnaires/interview/focus group guides, overseeing data collection vendors, and analyzing the results etc., • Development of research, analytics and measurement proposals, such as audience research, media measurement, website auditing, competitive analysis, conversation analysis, survey research, social influencer measurement, or ROI analysis, • Leverage a robust tech-stack and secondary data sources to define and profile target audiences, predict trends, assess the industry landscape and identify white space opportunities for clients, • Analyzing full communications programming in channels such as paid media, social, media coverage, influencer, website, and consumer conversations to direct and evaluate marketing and communications impact/ROI, • Analysis and reporting of findings in a way that tells a concise, visually-appealing and clear story with the data and provides answers to the client’s main questions/objectives and shapes future communications and marketing programming; Presentation of results to account team and client, • Serving as a specialist and advisor in research and analysis, to include:, • Staying up to date with trends, tools and techniques and counseling clients, account teams and other research team members on methodologies, tools and best practices, • Participating in or driving analytics projects and initiatives, • Developing new methodologies, reports or product offerings to meet existing client needs and to drive new business, • Determining the best methodologies and tools to use to solve client challenges and deliver impact to their business, • Work in collaboration with other specialty teams within the agency to assess and create successful social, digital and paid programs for the client. Qualifications: • 3 to 5 years of communications strategic insights, research, analytics and/or media analysis experience; advanced degree in a relevant field desired but not necessary, • Strong orientation toward client service and teamwork, • Strong business acumen and understanding of the communications landscape, • Management experience, • The ability to work on multiple projects concurrently, • Excellent client management skills with the ability to communicate professionally and proactively, • A team mentality and desire to collaborate with co-workers across multiple geographies, • Strong statistical, writing, and public speaking/presentation skills, • Website analytics tools such as Google Analytics, Adobe Analytics or Omniture, • Secondary databases, such as YouGov, Canvas8, comScore, Quid, GWI, MRI/Simmons, • SEO/SEM analysis and relevant tools, • Primary research, such as questionnaire writing, link testing, development of banner and tab plans, analysis of survey data, • Social media measurement and social media monitoring tools, such as Brandwatch, Sprinklr, Radian6, Sysomos, Talkwalker, etc. The salary range for this position is $85,000 to $95,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

Job DescriptionBilingual Customer Retention Specialist - State Farm Agent Team Member Full-Time This is a full-time career opportunity with Ryan Williams State Farm, designed for someone who wants to build a long-term career in the insurance industry. You will receive structured training, hands-on coaching, and a clear path to grow professionally in a team-focused environment. Benefits • Performance-based commission structure, • Medical insurance, • Dental insurance, • Paid Time Off (vacation, sick, and personal days), • Paid company holidays, • Clear career advancement paths to support long-term growth, • Answer incoming calls and greet walk-in customers in a professional and friendly manner, • Assist customers with policy questions, billing inquiries, and coverage changes, • Process policy endorsements, payments, and other administrative tasks, • Follow up on customer requests and ensure timely resolution of issues, • Generate referrals and support the sales team with leads, • Maintain accurate customer records in the agency management system, • Participate in community events and agency marketing initiativesQualifications, • Previous customer service experience required; insurance industry experience preferred, • Strong verbal and written communication skills, • Ability to multitask in a fast-paced environment, • Detail-oriented with strong organizational skills, • Proficient with computers and willing to learn new software State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. CANDIDATE MUST HAVE ANESTHESIA CODING EXPERIENCE. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information, • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews., • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned.Qualifications Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years of experience in a relevant role., • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionSalary: $70k-$85k Reimbursement Specialist, Appeals Company Overview Belay Diagnostics is an innovative, clinical lab working to transform the diagnosis and treatment of brain and spinal cord tumors. Our mission is to serve patients and those who care for them. Belay Diagnostics is an innovative cancer diagnostics startup working to transform the diagnosis and treatment of brain and spinal cord tumors. Utilizing next-generation sequencing (NGS), our cerebrospinal fluid (CSF) testing platform detects arm level chromosomal alterations and mutations, enabling diagnostic insights to help guide clinical decisions. At Belay, we are growing rapidly, having recently launched our first product. Join a passionate, fast-paced team dedicated to reshaping cancer diagnostics. This is an exciting opportunity to be part of a mission-driven company with ample room for career growth and advancement. All applicants must be legally authorized to work in the U.S. Employment Type Full-time Compensation Base Salary $70k-$85k Annually Job Location Onsite/Hybrid - Chicago, IL Expected 4 days in office per week The Role The Reimbursement Specialist, Appeals is responsible for managing and overturning insurance denials related to Belays laboratory tests. This role requires deep familiarity with medical necessity standards, payer coverage policies, MolDX, and clinical documentation requirements for molecular and genetic diagnostics. The specialist prepares, submits, and tracks multi-level appeals to ensure appropriate reimbursement while maintaining full compliance with HIPAA and applicable regulatory requirements. Qualifications Education • Bachelors degree in Health Information Management, Healthcare Administration, Life Sciences, or a related field. Experience • 35 years of experience in medical billing, insurance appeals, or revenue cycle management., • Demonstrated experience with laboratory billing, preferably in genetic and molecular diagnostics., • Proven track record overturning medical necessity or investigational denials., • Professional certification: Certified Professional Biller (CPB), Certified Revenue Cycle Specialist (CRCS), Certified Coding Specialist (CCS), or CPC. Preferred Qualifications • Experience working in a clinical or commercial laboratory environment., • Knowledge of MolDX program requirements and major commercial payer laboratory testing policies., • Familiarity with payer portal tools such as Availity or equivalent platforms. Responsibilities Appeals and Denial Management • Identify root causes of denials including medical necessity, experimental/investigational designations, incorrect coding, and insufficient documentation., • Prepare and submit first-level, second-level, and external appeals in accordance with payer-specific timelines and requirements., • Monitor and track appeal status across payer portals and billing systems, ensuring timely follow-up and resolution., • Interpret and apply current healthcare regulations, payer policies, and coding guidelines throughout the appeals process., • Engage with external counsel or third-party appeal vendors as needed for complex or escalated cases., • Participate in legal or administrative proceedings related to appeals, providing testimony or documentation as required. Clinical and Coding Collaboration • Collaborate cross-functionally with RCM, clinical, and commercial teams to obtain strong clinical narratives and supporting medical records., • Interpret laboratory test reports and understand test indications, methodologies, and result implications as they relate to payer coverage policies., • Work with ordering providers and clinical staff to close documentation gaps that contribute to denials. Payer Policy and Regulatory Expertise • Maintain current knowledge of commercial, Medicare, and Medicaid payer policies related to molecular and genetic testing, including MolDX-administered tests., • Analyze Local Coverage Determinations (LCDs), National Coverage Determinations (NCDs), and commercial payer medical policies., • Apply understanding of clinical guidelines (e.g., NCCN, ACMG) to build and strengthen appeal arguments., • Navigate payer portals including Availity and payer-specific platforms to submit, track, and resolve claims. Tracking, Reporting, and Compliance • Track appeal submissions, outcomes, and reimbursement trends using billing and RCM systems., • Maintain accurate documentation for audit readiness and compliance with HIPAA and laboratory regulatory standards., • Identify denial patterns and provide structured feedback to billing, coding, and ordering providers to reduce future denials., • Contribute data and insights to RCM reporting and leadership reviews. Knowledge, Skills, and Abilities • Strong understanding of laboratory testing workflows, terminology, and clinical use cases in molecular diagnostics., • Excellent written communication skills with the ability to craft persuasive, clinically grounded appeal letters., • Advanced analytical skills to interpret denial rationales and payer policies., • Comfortable working in a fast-paced, growth-stage environment with evolving processes and systems., • Highly organized, detail-oriented, and able to manage multiple priorities and deadlines simultaneously. Belay Diagnosticsoffers excellent health benefits (Medical, Dental, Vision, Life, and Long-Term Disability) and a 401(k) program.Belayis a team ofdedicated and collaborative employees committed to improving healthcare. Belay Diagnosticsis proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs.We do notdiscriminate on the basis of any status protected under federal, state, or local law.We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

Job Description The Community Support Specialist - Residential (Adult Program) is responsible to facilitate mental health rehabilitation interventions and supports necessary to assist individuals with mental illnesses to achieve rehabilitative, resilience and recovery goals within a Thresholds operated residential program. ESSENTIAL DUTIES & RESPONSIBILITIES • Provides direct service to members through individual and group counseling, case management, job support, crisis intervention, and psycho‐social rehabilitation services., • Under direct supervision, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports., • Identifies risk factors related to the relapse and development of relapse prevention plans and strategies., • May develop review and assist with members’ Individual Treatment Plans (ITP). This requires face to face meetings with member or guardian to identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering the services., • Teaches members independent living skills, such as housekeeping, shopping, meal preparation and personal hygiene as well as the development of functional, interpersonal, support system and coping skills., • Provides support to members with collateral sources, including other agencies, Social Security Administration, medical providers, Chicago Housing Authority, etc. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community or support system., • Performs comprehensive member assessments, with the team and team leader, in order to identify the member’s mental health service needs and to make recommendations for treatment., • Supports and promotes member self‐advocacy and participation in decision making, treatment and treatment planning., • Ensures that the Thresholds Service Plan addresses the member’s needs and includes objectives and techniques for accomplishing each goal., • Works cooperatively with inpatient hospital staff, keeping logs and other records of all contacts as required by agency practice. Performs and participates in crisis intervention when necessary., • Monitors Self Administration of Medication. This includes all procedures associated with the documentation of medication monitoring of self‐administration in keeping with Thresholds standards, as well as procedures to follow in the event that there is any disruption to the medication schedule., • May be required to communicate significant information regarding members to other staff or leadership. Provides accurate and timely information to your supervisor on all topics and issues related to the operation of the agency and the well‐being of members., • Assures that all Thresholds procedures regarding the handling of member’s funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards., • Keeps the residence neat and clean at all times. Advises Supervisor, Team Leader or designee of any maintenance problems or issues. Responsible for the creation of a safe, clean, interesting and inviting atmosphere for members., • Attends all required meetings and completes monthly clinical supervision trainings in timely fashion., • Meets required billing targets and completes all documentation within assigned time frames., • Uses personal vehicle for work. Obtains and maintains agency-required liability insurance coverage of $100,000/$300,000/$100,000 subject to validation every 6 months., • May be required to maintain the health and safety log and conduct safety checks when a member has not been seen in a 24 hour period., • May be required to purchases the weekly groceries for the house and assists in meal preparation. MARGINAL DUTIES & RESPONSIBILITIES • Participates in the implementation of Thresholds’ emergency plans related to extreme weather or other emergency condition., • May be required to work flexible schedules and be available to work on weekends or evenings as required. May be required to be on call., • May be required to oversee and maintain the safety of the members, staff and visitors. This requires the upkeep of fire and safety equipment and document accordingly. Conduct all safety drills in conformance with current CARF and Agency standards and complete documentation as instructed., • High School diploma or GED, • At least 21 years of age, • Preferred:, • Bachelor's degree in social work, counseling, psychology, or a closely related field, • Any Bachelor's degree with 2+ years of experience in the field, • 5+ years of experience in the field can be substituted for a degree, • Trained in Basic First Aid and CPR EXPERIENCE: • Current and valid driver’s license., • Ability to work as an effective team players., • Ability to document services provided in an Electronic Health Record in a timely manner., • Strong interpersonal skills., • May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier’s requirements. Subject to annual Department of Motor Vehicles license verification., • Competitive Pay - Base Rate: $21.75 - $25.87 hourly / $45,240 - $53,800 annually

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Coding Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Coding Specialist performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 9 (ICD9) coding through abstraction of the medical record. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the role’s core function. Responsibilities: • Abstracts and codes physician professional services and diagnosis codes (inpatient admissions, outpatient procedures, diagnostic services)., • Assigns appropriate CPT and ICD9 codes., • Completes coding and billing worksheet., • Ensures charges are captured by performing various reconciliations (procedure schedules, clinical system reports, fatal edit reports)., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information., • Attends meetings and roundtable, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits, monitors reasons for missed billing opportunities, maintains non-compliance logs, identifies repetitive problems, works with physicians to resolve., • Deletes incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers., • Drafts letters and coordinates appeals., • Works with Revenue Cycle staff and Account Inquiry Unit staff as requested, assists in obtaining documentation (operative reports, etc.)., • Provides invoice disposition instruction., • Provides additional code and modifier information., • May perform other duties as assigned. Competencies/Performance Expectations: • Please refer to NMHC Performance Standard Competencies., • Maintains up-to-date knowledge, understands, and implements coding rule updates., • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers., • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues., • Ability to effectively handle challenging situations., • Ability to balance multiple priorities., • Excellent verbal and written communication skills., • Ability to use personal computers and select software applications., • Ability to analyze data for decision making purposes., • Strong computer skills, including Microsoft Office, Outlook and database entry., • Ability to maintain a high degree of confidentiality., • Ability to adapt to changes in work environment, delays or unexpected events., • Demonstrates attention to detail and monitors own work for accuracy.Qualifications Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years’ experience in a relevant role. Preferred: • Bachelor’s degree or Associate’s degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description Billing Specialist (Full-Time | Remote) Schedule: Monday–Friday, 8:00 AM–5:00 PM We’re seeking a detail-oriented and patient-focused Billing Specialist to join our healthcare team in a fully remote role. This position plays a vital part in ensuring accurate billing, timely reimbursement, and a positive financial experience for our patients. If you enjoy working independently while collaborating with a supportive team, this could be a great fit. Pay will be based on experience. What You’ll Do • Verify insurance coverage and obtain authorizations as needed, • Submit claims to insurance payors and patient invoices for co-pays and deductibles, • Translate medical procedures into accurate billing codes, • Post and reconcile payments, refunds, and overpayments, • Maintain accurate, audit-ready billing records and documentation, • Balance daily batches and prepare billing and income reports, • Collaborate with patients, providers, and insurance companies to resolve billing questions, • Assist patients with financial hardship processes when needed, • High school diploma or equivalent; billing/coding certification required, • At least 1 year of experience in medical billing or a healthcare setting, • Strong knowledge of ICD coding and medical terminology, • Familiarity with billing laws, regulations, and reimbursement processes, • Excellent attention to detail and data entry accuracy, • Strong communication and customer service skills, • Comfortable using electronic medical records and billing software, • Training in CPT and HCPCS coding, • Medical, dental, and vision insurance, • Health savings account (HSA), • Life and disability insurance, • Retirement plan, • Paid time off

Job DescriptionDescription: Certified Recovery Support Specialist (Peer Support) – ACT Team Location: Chicago, IL (Ravenswood) Employment Type: Full-time Reports To: Assistant Director-ACT Make Your Lived Experience Count—Help Others Recover Envision Unlimited is hiring a Certified Recovery Support Specialist (Peer Support) to join our Assertive Community Treatment (ACT) Team. This role is ideal for someone in mental health recovery who wants to support others using their lived experience. As a Peer Support Specialist, you will help adults with serious mental illness regain independence and stability by providing recovery-oriented support, assisting in developing individualized treatment and crisis plans, and connecting people to housing, benefits, and wellness resources. What You'll Do: As a key member of our interdisciplinary ACT team, you will: • Use your own recovery experience to support, mentor, and empower adults with serious mental illness as they work toward their goals., • Provide person-centered, strengths-based community support in real-world settings—homes, neighborhoods, and beyond., • Support clients in building skills for independent living, accessing resources, managing symptoms, and regaining hope., • Assist in crisis support, safety planning, and de-escalation interventions with compassion and empathy. This isn’t just a job—it’s a calling. As a Peer Support Specialist, you will directly impact outcomes by: • Increasing engagement and reducing hospitalizations through early intervention., • Helping clients transition from crisis to stability with dignity., • Previous experience with ACT, case management, or crisis intervention., • Comfort navigating technology (email, Microsoft Word, electronic health records)., • Paid training and continuing education opportunities, • Health, dental, vision, and life insurance, • Generous PTO and paid holidays, • Mileage reimbursement, • Lived experience with mental health recovery and willingness to share that experience to support others., • High School Diploma or GED required; must obtain the CRSS (Certified Recovery Support Specialist) credential within 12 months of hire., • At least 1 year of experience in the behavioral health or social service field., • Valid driver's license and ability to drive agency vehicles., • Strong communication, organizational, and interpersonal skills. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Compensation & Benefits: • Base Salary: $40,000 per year + additional quarterly productivity bonuses, • Paid Time Off: 11 Vacation days, 12 Holidays days, 3 sick days, 3 personal days, • Illinois Paid Leave: 40 hours (accrued), • Insurance: Medical, dental, and vision coverage, • Employee Assistance Program (EAP), • Mileage reimbursement, • Public Service Loan Forgiveness eligibility, • Cell phone reimbursement (or use of company phone), • Free clinical supervision for licensure (LSW, LCSW, LPC, LCPC), • Reimbursement for professional licensure and renewal fees, • Include boutiques of voluntary benefits., • Annual tuition assistance.

Job Description The Community Support Specialist - Residential (Adult Program) is responsible to facilitate mental health rehabilitation interventions and supports necessary to assist individuals with mental illnesses to achieve rehabilitative, resilience and recovery goals within a Thresholds operated residential program. ESSENTIAL DUTIES & RESPONSIBILITIES • Provides direct service to members through individual and group counseling, case management, job support, crisis intervention, and psycho‐social rehabilitation services., • Under direct supervision, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports., • Identifies risk factors related to the relapse and development of relapse prevention plans and strategies., • May develop review and assist with members’ Individual Treatment Plans (ITP). This requires face to face meetings with member or guardian to identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering the services., • Teaches members independent living skills, such as housekeeping, shopping, meal preparation and personal hygiene as well as the development of functional, interpersonal, support system and coping skills., • Provides support to members with collateral sources, including other agencies, Social Security Administration, medical providers, Chicago Housing Authority, etc. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community or support system., • Performs comprehensive member assessments, with the team and team leader, in order to identify the member’s mental health service needs and to make recommendations for treatment., • Supports and promotes member self‐advocacy and participation in decision making, treatment and treatment planning., • Ensures that the Thresholds Service Plan addresses the member’s needs and includes objectives and techniques for accomplishing each goal., • Works cooperatively with inpatient hospital staff, keeping logs and other records of all contacts as required by agency practice. Performs and participates in crisis intervention when necessary., • Monitors Self Administration of Medication. This includes all procedures associated with the documentation of medication monitoring of self‐administration in keeping with Thresholds standards, as well as procedures to follow in the event that there is any disruption to the medication schedule., • May be required to communicate significant information regarding members to other staff or leadership. Provides accurate and timely information to your supervisor on all topics and issues related to the operation of the agency and the well‐being of members., • Assures that all Thresholds procedures regarding the handling of member’s funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards., • Keeps the residence neat and clean at all times. Advises Supervisor, Team Leader or designee of any maintenance problems or issues. Responsible for the creation of a safe, clean, interesting and inviting atmosphere for members., • Attends all required meetings and completes monthly clinical supervision trainings in timely fashion., • Meets required billing targets and completes all documentation within assigned time frames., • Uses personal vehicle for work. Obtains and maintains agency-required liability insurance coverage of $100,000/$300,000/$100,000 subject to validation every 6 months., • May be required to maintain the health and safety log and conduct safety checks when a member has not been seen in a 24 hour period., • May be required to purchases the weekly groceries for the house and assists in meal preparation., • Provides sign-off on documentation. MARGINAL DUTIES & RESPONSIBILITIES • Participates in the implementation of Thresholds’ emergency plans related to extreme weather or other emergency condition., • May be required to work flexible schedules and be available to work on weekends or evenings as required. May be required to be on call., • May be required to oversee and maintain the safety of the members, staff and visitors. This requires the upkeep of fire and safety equipment and document accordingly. Conduct all safety drills in conformance with current CARF and Agency standards and complete documentation as instructed., • High School diploma or GED, • At least 21 years of age, • Preferred:, • Bachelor's degree in social work, counseling, psychology, or a closely related field, • Any Bachelor's degree with 2+ years of experience in the field, • 5+ years of experience in the field can be substituted for a degree EXPERIENCE: • Current and valid driver’s license., • Ability to work as an effective team players., • Ability to document services provided in an Electronic Health Record in a timely manner., • Strong interpersonal skills., • May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier’s requirements. Subject to annual Department of Motor Vehicles license verification., • Competitive Pay - Base Rate: $21.75 - $25.87 hourly / $45,240 - $53,800 annually One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row.

Job Description Job Title: Billing Clerk Compensation: $23- $25 / Hour Benefits: This position is eligible for medical, dental Position Summary: We are seeking a detail-oriented and adaptable Accounts Payable / Billing Specialist to join our fast-paced office environment. The ideal candidate will handle billing adjustments, process invoices accurately, and support day-to-day financial operations with a focus on speed, accuracy, and teamwork. Key Responsibilities: • Prepare, review, and adjust customer invoices, ensuring accuracy and timely processing., • Update billing records in response to flight changes, order cancellations, or other adjustments., • Calculate totals, sales tax, and other required financial figures using Microsoft Excel., • Collaborate with team members across departments to resolve discrepancies and support workflow efficiency., • Maintain accurate documentation for all billing and invoicing activities., • Assist with ad hoc financial tasks as required, ensuring compliance with company policies and procedures., • Proficiency in Microsoft Excel and basic arithmetic for invoice and sales tax calculations., • Strong attention to detail and accuracy under fast-paced conditions., • Excellent interpersonal and communication skills to support collaboration with internal teams., • Ability to adapt quickly to changing priorities and make billing adjustments as needed., • Fast-paced, collaborative work environment., • Two complimentary meals per day.

Job Description Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale. About this Role: As the Benefits Specialist, you will be responsible for administering and managing employee benefits programs, including health insurance, retirement plans, leave policies, and wellness initiatives. You'll ensure compliance with applicable laws and regulations, support employees with benefits-related inquiries, and works closely with HR, payroll, brokers, and external vendors to deliver a seamless and cost-effective benefits experience. What You’ll Do: • Administer employee benefits programs such as medical, dental, vision, life insurance, disability, and retirement plans, • Serve as the primary point of contact for employee benefits questions and issue resolution, • Coordinate benefits enrollment, changes, and terminations in HRIS systems, • Ensure compliance with federal, state, and local regulations (e.g., ACA, ERISA, COBRA, FMLA), • Own and lead the full lifecycle of the annual open enrollment process, from planning and system configuration through employee communication, enrollment support, and post-enrollment reconciliation and reporting, • Reconcile benefits billing and partner with payroll to ensure accurate deductions, • Partner with brokers and carriers to evaluate plan performance and market competitiveness, • Negotiate carrier rates, renewals, and plan terms to optimize cost and coverage, • Lead the evaluation, selection, and implementation of new benefits carriers and programs, • Coordinate carrier transitions, including system updates, employee communications, and enrollment setup, • Analyze benefits utilization and costs; recommend enhancements or cost-saving strategies, • Maintain accurate benefits records and documentation, • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience), • 4-6 years of experience in benefits administration or HR, • Strong knowledge of benefits regulations and compliance requirements, • Experience with HRIS and benefits administration systems, preferably UKG, • Excellent communication and negotiation skills, • High attention to detail and organizational skills, • Certified Employee Benefit Specialist (CEBS) or similar certification, • Experience working with brokers and third-party administrators, • Experience managing carrier implementations or RFP processes In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: • Medical, dental, and vision insurance (multiple plans available), • 401(k) with immediate employer match vesting, • Paid time off (including vacation, sick leave, and holidays), • Paid sabbatical after 5 years of service, • Employee discounts In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer’s Fridge Diversity Statement: "Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.” Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: Powered by JazzHR Y7lQbrJpej

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Financial Coding Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsible for the translation of diagnoses and diagnostic/therapeutic procedures into codes using the International Classification of Diseases and Procedures and the Current Procedural Terminology systems. Generates accurate claims to insurance companies, verifying that infusion documentation and charges coordinate and appropriate modifiers are added. Researches and resolves all inquiries from Revenue Cycle Departments in an efficient manner. Responsibilities: • Uses organizational and unit/department resources efficiently., • Manages work schedule efficiently, completing tasks and assignments on time., • Contributes to opportunities and processes for continuous improvement., • Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide., • Follows Standards of Ethical Coding as established by the AHIMA Code of Ethics., • Reviews the medical record thoroughly, utilizing all available documentation to code appropriate diagnoses and procedures. Interprets health record documentation using knowledge of anatomy, physiology, clinical disease process, pharmacology, and medical terminology to identify codeable diagnoses and/or procedures. Interprets conventions, formats, instructional notations, tables, and definitions of the classification system to select diagnoses and procedures that require coding. Assigns codes in accordance with official coding guidelines and resources and specific facility guidelines with a minimum of 95% accuracy., • Manages the financial processes within Oncology, • Conducts nurse/MD documentation QA, monitors trends and educates nurses and MDs on necessary coding and documentation, • Processes edit and information requests from Coding Department and collaborates with Patient Financial Services and Financial Counselor to resolve oncology patient account issues. This will include checking the Team Site and Global Scan lists and providing missing documentation., • Updates and develops charge master in conjunction with Patient Accounts., • Assists with and provides back up for physician billing, coding, and medical necessity checks for diagnositic and therapeutic treatments ordered., • Communicates with physicians, nurses and pharmacy in a professional, tactful manner in order to obtain missing documentation or to clarify existing unclear documentation., • Effectively communicates with registration staff to resolve any issuses that arise., • Provides constructive feedback to Practice Administrator, nurses and physicians regarding results of QA and audits to decrease recurring problems with documentation that may impact charge capture or coding., • Communicates effectively with all hospital and CDPG departments assisting with oncology revenue cycle., • Remains updated on ICD-9 and CPT changes and usage., • Appropriately utilizes the functionality of EPIC, CareManager, and other PMS systems within their job responsibilities., • Embraces an open and positive attitude about new technology and process to improve workflow., • Performs other duties as assignedQualifications Required: • Six months coding experience in an oncology setting. 2 years of physician and/or hospital billing including infusion billing., • Thorough understanding of Medicaid, HMO's, PPO's and private insurance companies., • ICD9, CPT, and chemotherapy infusion billing knowledge., • Effective in identifying and analyzing problems., • Generates alternatives and possible solutions., • Above average keyboarding and data entry skills., • Ability to multi-task and work in a fast-paced environment., • Associate's degree or CCSP., • CERT CODER Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description Job Title: OB/GYN Billing Specialist Position Overview: We are seeking an experienced Billing Specialist to join our OB/GYN practice. The ideal candidate must have direct billing experience in women’s health / OB/GYN and be highly proficient in athenahealth. This role requires strong knowledge of medical billing workflows, insurance follow-up, denial management, payment posting, claims resolution, and patient account management specific to an OB/GYN setting. Key Responsibilities: • Submit clean claims accurately and timely through athenahealth, • Review and resolve claim rejections and denials, • Follow up with insurance companies on unpaid or underpaid claims, • Post insurance and patient payments accurately, • Work aging reports and outstanding AR, • Review patient accounts for billing accuracy and follow-up needs, • Handle billing corrections, resubmissions, and appeals, • Communicate with front desk, clinical staff, and management to resolve billing issues, • Maintain compliance with payer rules and billing regulations, • Minimum [5] years of medical billing experience in an OB/GYN practice, • Strong working knowledge of athenahealth, • Experience with:, • Insurance claim submission and follow-up, • Denial management and appeals, • Payment posting, • Patient balances and account review, • Eligibility and benefits verification, • OB/GYN coding and billing workflows, • Understanding of commercial insurance, • Knowledge of CPT, ICD-10, and HCPCS coding relevant to OB/GYN, • Strong attention to detail and accuracy, • Experience billing for:, • Obstetric global billing, • Gynecologic procedures, • Surgical claims, • Ultrasound and in-office procedures, • Familiarity with prior authorizations, claim edits, and payer-specific billing requirements, • Strong knowledge of OB/GYN billing, • High proficiency in athenahealth, • Organized, dependable, and detail-oriented, • Strong problem-solving and follow-through, • Professional communication skills, • Competitive pay based on experience Please send your resume and a brief summary of your OB/GYN billing experience, including your level of experience with athenahealth, to

Job Description OBJECTIVE The Billing Specialist will utilize their knowledge of revenue cycle management, commercial and Illinois Medicaid billing requirements, and medical billing systems to support the company's medical billing and revenue operations. This role requires strong attention to detail, problem-solving skills, and the ability to work within multiple billing platforms and processes. This is a dynamic role with many opportunities for growth and development. We are seeking a Billing Specialist who is eager to join the team and contribute to improving the efficiency, accuracy, and overall financial performance of Elevation Individual and Family Therapy, PLLC. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Provide effective communication to pay sources and clients regarding billing needs., • Correspond with Employee Assistance Programs (EAP) and insurance payers, as well as clients, regarding claim processing and payment., • Respond to internal and external emails in a timely fashion, within 24-48 hours upon receipt of email., • Maintain an organized record of insurance and client payment documents., • Provide reports to administrative team including, but not limited to:, • Outstanding client balances, • Outstanding insurance claims, • EAP Services/Unit Compliance, • Oversee revenue cycle to assist with maintaining the financial health of the company., • Assist with the verification of insurance benefits for clients., • Establish foundational, consistent billing procedures., • Manage all outstanding debt collections and correspondence with third party debt collectors., • Submit billing rosters as required by Medicaid and Managed Care Organizations, • Assist with insurance credentialing needs if time allotment for primary work responsibilities permit, and upon approval and discussion with CEO, • Must have a high school diploma or GED., • 1-2 years of revenue cycle management experience., • Effective communication skills., • Excellent problem-solving skills., • Ability to interact effectively with all internal and external customers., • Proficient in Microsoft Office Suite or related software., • Excellent organizational skills and attention to detail., • Skilled at establishing and maintaining positive and effective work relationships with co-workers, clients, members, providers, and other business partners., • Excellent analytical, decision-making, and problem-solving skills.

Job Description We are looking for a motivated accounts receivable specialist to support a consulting organization in Illinois. This position is ideal for someone who brings strong billing knowledge, careful attention to detail, and the ability to manage multiple priorities with minimal supervision. The successful candidate will help maintain accurate receivables activity, support reporting needs, and contribute to efficient financial operations across multiple facilities. Ideal industries from - Healthcare Medical practice Nursing care Responsibilities: • Oversee recurring monthly invoicing activities and complete additional billing tasks when account needs arise before the receivables close process., • Handle claims and billing transactions across a range of payer categories, including government programs, managed care plans, and private coverage., • Contribute to month-end close activities by preparing supporting information and assisting with financial reporting requirements., • Maintain organized documentation, records, and administrative files to support day-to-day accounts receivable operations., • Prepare and review monthly pending reports to help track unresolved items and outstanding account activity., • Update and monitor facility-level tracking tools to ensure billing status, follow-up actions, and account details remain accurate., • Analyze aged receivables, identify issues affecting outstanding balances, and make appropriate corrections or recommendations., • Investigate account discrepancies, payment questions, and unresolved balances to support timely resolution and cash collection efforts. Benefits include 401K, vacation, holiday pay, insurance and more • At least 3 years of experience in accounts receivable, billing, or collections, preferably within healthcare or consulting environments., • Background in skilled nursing billing, including exposure to Medicare, Medicaid, managed care, and private insurance processes, is strongly preferred., • Working knowledge of cash applications, aging analysis, and commercial collections practices., • Proficiency with computer systems and the ability to quickly learn new accounting or billing software., • Strong organizational skills with a high level of accuracy and attention to detail., • Ability to collaborate effectively with colleagues while also working independently and managing priorities responsibly., • Clear verbal and written communication skills, along with professionalism, patience, and good judgment in handling account issues.

Job Description OBJECTIVE The Billing Specialist will utilize their knowledge of revenue cycle management, commercial and Illinois Medicaid billing requirements, and medical billing systems to support the company's medical billing and revenue operations. This role requires strong attention to detail, problem-solving skills, and the ability to work within multiple billing platforms and processes. This is a dynamic role with many opportunities for growth and development. We are seeking a Billing Specialist who is eager to join the team and contribute to improving the efficiency, accuracy, and overall financial performance of Elevation Individual and Family Therapy, PLLC. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Provide effective communication to pay sources and clients regarding billing needs., • Correspond with Employee Assistance Programs (EAP) and insurance payers, as well as clients, regarding claim processing and payment., • Respond to internal and external emails in a timely fashion, within 24-48 hours upon receipt of email., • Maintain an organized record of insurance and client payment documents., • Provide reports to administrative team including, but not limited to:, • Outstanding client balances, • Outstanding insurance claims, • EAP Services/Unit Compliance, • Oversee revenue cycle to assist with maintaining the financial health of the company., • Assist with the verification of insurance benefits for clients., • Establish foundational, consistent billing procedures., • Manage all outstanding debt collections and correspondence with third party debt collectors., • Submit billing rosters as required by Medicaid and Managed Care Organizations, • Assist with insurance credentialing needs if time allotment for primary work responsibilities permit, and upon approval and discussion with CEO, • Must have a high school diploma or GED., • 1-2 years of revenue cycle management experience., • Effective communication skills., • Excellent problem-solving skills., • Ability to interact effectively with all internal and external customers., • Proficient in Microsoft Office Suite or related software., • Excellent organizational skills and attention to detail., • Skilled at establishing and maintaining positive and effective work relationships with co-workers, clients, members, providers, and other business partners., • Excellent analytical, decision-making, and problem-solving skills.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Position Description Job Title: Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships. Essential Duties and Responsibilities: Collections & Account Management: • Monitor assigned customer accounts for open balances and aging status., • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up., • Escalate accounts approaching exceeded aging to senior staff and local leadership., • Initiate and track the lien filing process via lien software to protect the company's rights., • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy., • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution., • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments., • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts., • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM., • Provide daily status updates and share exceptions with the working capital team., • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date., • Regular, consistent and necessary to meet the needs of the business, • Performs other duties and responsibilities as assigned, • Must conduct self in an ethical, legal, and responsible manner at all times Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions. • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills, • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company., • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists, • Strong attention to detail, • Ability to work in a fast-paced environment, • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time, • Associates degree and/or 3+ years of experience in collections, • Strong experience with ERP systems, particularly Financial & Operations, is a plus., • Demonstrated ability to work autonomously and manage a high volume of work., • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis., • Familiarity with ticketing/case management systems is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday., • Must be able to lift 15 – 20 lbs., • Standing for long periods of time (4-5 hours) occasionally, • Must be able travel via plane or car to events Why Meriton? • Medical Insurance, Dental Insurance, Vision Insurance, • 100% company match on 401(k) contributions, up to 6% of pay., • Tuition Reimbursement, • Company-paid Disability insurance (short-term and long-term), • Company-paid group life insurance, • Paid Time Off & Holidays, • Volunteer Hours, • Employee-paid supplemental insurance options, • Employee Assistance Program (EAP), • FSA, HSA and commuter benefits options, • Paid parental leave, • Career growth and learning, • …and so much more! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Participant Engagement Specialist Summary : The Participant Engagement Specialist will provide advanced customer service and engagement in reception and registration that enhance the participant experience and access to health care and other services within Heartland Alliance Health while promoting excellence. The individual in this position will handle complex support services including, but not limited to, scheduling appointments, telephone operations, cash collection, auditing and reporting. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Essential Duties and Responsibilities: • Greets, welcomes and engages participants into services at assigned locations, including health centers and outreach locations., • Registers and assesses participants for program eligibility and screens participants for other social service needs or insurance benefits and entitlements services., • Explains service offerings, answers questions, and makes appointments for all services, including but not limited to, medical, dental, and behavioral health care., • Answers incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner., • Creates telephone note in electronic health record to alert Providers and/or Nurses of Participant requests for call-backs if not immediately available., • Assists in telephone and other initiatives to increase participant engagement, improve participant experience and service delivery., • Educates participants regarding patient responsibilities, services, sliding fee scale, patient rights, grievance policy, confidentiality and release of information., • Generates and updates Program Participation Form and updates participant information as assigned., • Maintains thorough understanding of medical coverage, managed care organizations, and third party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance., • Maintains a strong familiarity with CPT codes and determines amount needed at co-pay based on service rendered. Accurately assesses, explains, and collects co-pays and issues receipts to participants., • Generates daily and/or weekly reports of collection data. Maintains accurate daily log of co-pay activity., • Coordinates patient registration activities with Front Desk, Case Management and Billing Department., • Possesses strong and effective communication skills and assists in coordination of interpretation services for participants as needed., • Performs moderate to high volume of data entry. Assists with incoming and outgoing mail, and sorts, distributes and logs mail for participants accordingly., • Conducts quality assurance activities to insure accuracy of program participant data and troubleshoots patient flow issues., • Attends meetings and trainings as required., • This position may require working at offsite locations, evening and Saturday hours., • Education and/or Experience: High School Diploma and three years of related experience or Associates degree and one year of related experience. Customer service experience required. Prior experience in a healthcare related field or social service agency preferred., • Certificates, Licenses, Registrations: Certificate in medical billing, medical office assistant, or a related field preferred., • Computer Skills: Demonstrated computer proficiency, including knowledge or electronic medical record, word processing, spreadsheet and database software. Ability to use computers to tabulate and analyze data and electronic technology to receive, organize, prioritize, and transmit information., • Language Skills: Proficiency in a second language may be required., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things, • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity., • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Team Player - demonstrates that they are a team player by working across the organization to meet participants’ needs; actively builds positive and productive relationships with colleagues in their program/department and across the organization; works collaboratively with others to meet organizational goals and create a positive work environment;, • Initiative - shows initiative in their work, demonstrating extra effort to assure that deliverables are met, quality standards and measures are achieved; offering suggestions for improvement; can be counted on to be where needed, when needed; willingly adjust to shifting priorities and changes in work., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms., • The employee is occasionally required to stoop, kneel, climb or crawl., • Specific vision abilities required by this job include close vision and ability to adjust focus., • The employee must occasionally lift and/or move up to 10 pounds. 8:00am- 4:30pm and every other Tuesday from 11:30am- 8:00pm.

Job DescriptionCompany Description La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay. Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions. The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease. Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for wards of the state, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County Job Description Position Summary The Revenue Cycle Manager is responsible for the strategic oversight and day-to-day management of the hospital’s financial health. This role leads the Billing and Coding teams in a specialized pediatric environment, ensuring high-quality charge capture, accurate coding, and timely reimbursement. A critical component of this role includes leading the department through a transition from legacy systems (Meditech and Athena) to an Epic platform, while maintaining expert compliance with Illinois Medicaid regulations and pediatric-specific billing requirements. Key Responsibilities Leadership & Supervision · Direct Supervision: Manage, mentor, and evaluate the performance of Billing and Coding specialists. · Staff Development: Provide continuous training on pediatric-specific coding (ICD-10-CM, CPT, HCPCS) and evolving payer regulations. · Workflow Optimization: Establish departmental KPIs (e.g., Days in AR, Clean Claim Rate, Denial Rate) and hold staff accountable to production standards. Systems & Implementation · Legacy Management: Oversee current revenue operations within Meditech (Hospital/Inpatient) and Athena (Ambulatory/Outpatient) to ensure no revenue leakage during the transition. · Epic Implementation: Serve as the Revenue Cycle Subject Matter Expert (SME) for the Epic go-live. Duties include workflow design, system testing, data migration validation, and end-user training for the billing/coding modules. · Interoperability: Ensure seamless data flow between legacy archives and the new Epic environment. Illinois Medicaid & Pediatric Compliance · Regulatory Expertise: Serve as the primary resource for Illinois Medicaid (HFS) guidelines, including Managed Care Organizations (MCOs) and the All Kids program. · Pediatric Billing: Manage complex pediatric billing scenarios, including neonatal care, rehabilitative therapy, and long-term pediatric chronic care. · Audit & Compliance: Conduct internal audits to ensure coding accuracy and compliance with state and federal healthcare laws. Financial Operations · Denial Management: Analyze denial trends and implement root-cause solutions to reduce rejections from Illinois Medicaid and commercial payers. · Reporting: Prepare monthly financial reports and dashboards for senior leadership regarding AR aging and cash collection targets. · Liaison: Act as the bridge between clinical departments and the finance office to ensure clinical documentation supports billed services Qualifications Qualifications · Education: Bachelor’s degree in Healthcare Administration, Finance, or a related field (Master’s preferred). · Experience: * Minimum 5+ years in Healthcare Revenue Cycle Management. o Proven experience in a supervisory role overseeing billing and coding professionals. o Direct experience with Illinois Medicaid reimbursement and policy. · Technical Skills: * Proficiency in Meditech and AthenaIDX/One. o Epic Certification or previous experience leading an Epic Implementation (Resolute Hospital Billing/Professional Billing) is highly preferred. · Certifications: CPC (Certified Professional Coder), CCS (Certified Coding Specialist), or CRCR (Certified Revenue Cycle Representative) preferred Required Competencies · Change Management: Ability to lead a team through the technical and emotional challenges of a major EHR transition. · Analytical Thinking: Deep understanding of healthcare data to identify trends in underpayments or billing errors. · Pediatric Focus: Sensitivity to the unique billing needs of a small, 39-bed children’s facility. Additional Information La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on. La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.

Job Description Position Summary The Denial Recovery Specialist is responsible for reviewing, analyzing, and resolving denied professional billing claims to ensure accurate and timely reimbursement. This role focuses on identifying root causes of denials, initiating corrective actions, and collaborating with coding, billing, and payer representatives to maximize revenue recovery and reduce future denials. The ideal candidate demonstrates strong, payer knowledge, and a deep understanding of physician billing guidelines, reimbursement methodologies and analytical skills. Key Responsibilities Denial Resolution & Appeals • Review denied professional claims to determine root cause and appropriate resolution., • Research payer policies, contracts, and billing guidelines to support appeals., • Prepare and submit timely, well-documented appeals and reconsiderations., • Follow up with payers to ensure proper adjudication and payment., • Manage assigned A/R workqueues to ensure timely follow-up., • Prioritize high-dollar and aging claims to optimize cash flow., • Identify trends in denials by payer, provider, specialty, CPT, or diagnosis and escalate to management., • Collaborate with coding and billing teams to address documentation or submission errors., • Provide feedback to front-end and coding teams to prevent recurring denials., • Ensure all billing and appeal activities comply with CMS, Medicare, Medicaid, and commercial payer regulations., • Maintain accurate documentation of actions taken on accounts., • Track and maintain users own productivity and quality metrics. Education • High school diploma required, • 3–5 years of professional medical billing or denial management experience, • Strong knowledge of CPT, ICD-10, HCPCS billing or coding fundamentals, • Experience working with Medicare, Medicaid, and commercial payers, • Analytical and problem-solving skills, • Knowledge of payer guidelines and reimbursement methodologies, • Detail-oriented with strong documentation skills, • Effective written and verbal communication, • Ability to manage productivity goals and meet deadlines, • Team-oriented with a proactive approach

Job DescriptionCompany Overview: Modern Pain Consultants is a renowned Interventional Pain Practice committed to providing exceptional patient care and innovative pain management solutions. We are a well-established, higher volume Interventional Pain Practice seeking a seasoned, talented full-time coder with a can-do attitude and strong professionalism. You must be computer savvy for this position. We are EMR based, using EMA; Experience with EMA is very beneficial, but not required. Looking for candidates who want a long-term, stable position with opportunity for advancement. Description: The Medical Coder reflects the mission, vision, and values of our practice, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Medical Coder performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on Evaluation and Management services. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Medical Coder also demonstrates understanding and knowledge to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to review the medical record thoroughly, utilizing all available documentation to abstract and code physician professional services and diagnosis codes., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding for their specialty., • Reviews and communicates new or revised coding guidelines and information with providers and their assigned specialty., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies and reports repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD10 codes and modifiers. Adds MBO tracking codes as needed., • May collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement assistance; helps identify and resolve incorrect claim issues and may assist with drafting letters in order to coordinate appeals., • May work with Billing staff as requested, assists in obtaining documentation (notes, operative reports, etc.). Provides additional code and modifier information, • Meets established minimum coding productivity and quality standards for each encounter type based on type of service coded.Qualifications, • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS) is preferred, • Experience in Pain Specialty is Preferred, • 1 year experience in a relevant role, • High School Diploma or Equivalent

Job Description Job Title: Reimbursement Specialist Location: La Grange, IL Pay: $22 – $27 / hr Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits Job Description Addison Group is partnering with one of our clients to hire a Reimbursement Specialist with a strong background in liability billing and collections. This is a full-time, direct-hire opportunity offering a hybrid work model after initial training. The ideal candidate brings hands-on experience working liability claims, negotiating with attorneys, and managing complex accounts receivable workflows. Key Responsibilities: • Respond to inbound calls from patients, attorneys, and insurance representatives regarding account inquiries, • Provide clear explanations of billing statements, claim status, and payment processes, • Conduct ongoing follow-up with insurance carriers and legal contacts to support timely claim resolution, • Accurately document all account activity to maintain compliance and audit readiness, • Review accounts for accuracy, applying adjustments in alignment with approved fee schedules and internal guidelines, • Must have 2+ years of recent liability-focused AR or collections experience, • Demonstrated experience working with major liability payors, • Comfort working in a fast-paced, high-volume environment, • Hybrid work model after training, • Must live within IL to be considered, • Flexible start times within standard business hours, • Full-time opportunity with long-term growth potential Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #HC2

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Specific Requirements Specialty Expertise: Proven experience billing for Professional Imaging, Physical Therapy (understanding timed units), and Home Health services. • Injury Claim Specialist: Deep understanding of Commercial and Injury claims, specifically navigating the Illinois Workers Compensation Commission (IWCC) guidelines., • Portal Proficiency: Daily experience using Availity, Connex, and IWCC portals for claim status and eligibility., • The "Appeal Artist": You dont just accept a denial; you know how to interpret an EOB, identify the root cause, and craft winning appeals to recover revenue., • Technical Skills: Proficient in Microsoft Office (specifically Excel for AR tracking) and experienced with EHR/Billing software.Key Responsibilities, • Full-Cycle Claims: Generate and submit electronic and paper claims with 100% accuracy., • Coding Integrity: Review patient records to ensure CPT, ICD-10-CM, and HCPCS codes align with services rendered., • Denial & Appeal Management: Actively resolve rejected claims and manage the formal appeal process for disputed payments., • AR & Payment Posting: Accurately post payments, manage accounts receivable, and perform diligent follow-ups on outstanding balances., • Verification & Authorization: Verify insurance eligibility and secure pre-authorizations to prevent front-end denials., • Patient Advocacy: Act as a resource for patients, clearly explaining benefits and answering billing inquiries with professionalism., • Monitor Denials and Corrections: Track claim denials, identify errors, and resubmit correct claims, • Medical Billing/Coding Certificate or Associate degree is required. If no billing and coding certificate is available, then a recent graduate of the medical billing and coding program will be required., • Minimum 2+ years of experience in medical billing and collections or a recent graduate of a Certified Medical Billing and Coding program is required., • Firm grasp of HIPAA, CMS guidelines, and insurance compliance., • Spanish Speaking preferred but not required. Benefits and Perks: If full time hours are met. • AFLAC insurance: Available after 90 days of employment., • Health, Vision and Dental after 90 days of employment, Employer will pay 50%, • 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment., • 401K Matching:, • 1% non-contributing match provided by the company Location Fullerton/Kimball Surgical Center 3412 W. Fullerton Ave. Chicago, IL 60647

Job Description We are looking for a detail-oriented and customer-focused Bilingual Medical Records Specialist to join our healthcare support team. This role is ideal for someone who thrives in an organized, fast-paced office environment and enjoys helping patients and healthcare partners through accurate and timely medical records processing. If you are tech-savvy, dependable, and comfortable handling sensitive information with professionalism, we'd love to hear from you. What You'll Do As a Medical Records Specialist, you will support the release and processing of medical records requests while ensuring accuracy, compliance, and excellent customer service. Key Responsibilities • Process medical records requests received via phone, email, and fax, • Manage a high volume of requests, averaging approximately 250 per week, • Review and track requests using Excel spreadsheets and EMR systems, • Match medical records with corresponding billing information, • Fax and securely send records to authorized recipients, • Upload attachments and maintain organized documentation, • Verify records, notes, and procedures within the EMR system, • Answer incoming phone calls related to medical records requests and releases, • Transfer calls to the appropriate department when necessary, • Maintain confidentiality and accuracy when handling patient information What Success Looks Like Successful candidates will demonstrate: • Strong attention to detail and accuracy, • Ability to manage multiple requests and deadlines efficiently, • Professional communication with patients and healthcare contacts, • Excellent organizational and follow-up skills, • Comfort navigating multiple systems and digital workflows Required Qualifications • Bilingual in Spanish and English, • Previous medical office experience, • Strong customer service and phone communication skills, • Proficiency with computers and data entry, • Experience working in Excel spreadsheets, • Advanced formulas are not required, • Must be comfortable uploading, tracking, and managing information digitally, • Ability to work within EMR systems and handle confidential information professionally Preferred Qualifications • Experience processing medical records requests or release of information (ROI) Schedule • Monday-Friday, • 8:30 AM - 5:00 PM Why Join Us? • Stable weekday schedule, • Collaborative and supportive team environment, • Opportunity to grow within healthcare administration, • Meaningful work supporting patient care and healthcare operations, • Fast-paced role with a variety of daily responsibilities *We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). *As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : • Complete in as short as a few weeks to a few months, • Online and in-person options available This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!

Experience supporting medical claims billing in DC/ MD/ VA preferred. Must understand the drivers of revenue cycle optimal performance and be able to investigate and resolve complex claims. Under the direction of the Director or Manager of Revenue Cycle Management, the Accounts Receivable (AR) Mana

Under the direction of the Director or Manager of Revenue Cycle Management, the Accounts Receivable (AR) Manager is responsible for complete, accurate and timely processing of all designated claims, reviewing and responding to daily correspondence from physician practices in a timely manner, answer

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. The Senior Accounts Receivable Specialist will report to the Manager, Accounts Receivable and be instrumental in ensuring the accuracy and integrity of the company's Customer Master, invoicing and billing records. The Senior Accounts Receivable Specialist is responsible for performing, overseeing, and reviewing a variety of AR activities at various levels of complexity to ensure the accuracy and integrity of our financial records and compliance with relevant regulations. The Senior Accounts Receivable Specialist will own the end-to-end accounts receivable cycle, focusing on complex customer invoicing, strategic collections, and account reconciliation. What You'll Do: • Manage the full invoicing cycle, ensuring timely and accurate generation of customer invoices and successful transmission to our customers., • Serve as a key liaison between Sales, Legal, and Engineering to ensure alignment on product strategy, technical requirements, and customer needs., • Oversee the daily work and performance of the assigned offshore teammates, ensuring adherence to company policies, service-level agreements (SLAs), and quality standards., • Monitor the customer aging report and invoicing systems (portals) on a regular basis, while proactively communicating account activity with customers and reducing DSO., • Communicate directly with customers regarding past due or open balances on account with specific intent to maintain balances as current., • Perform complex AR reconciliations for customer accounts, investigating and resolving billing discrepancies, unapplied cash, and disputed amounts promptly., • Ensure completeness and accuracy of Customer Master Data, Invoices, and supporting documentation., • Complete and review Financial Due Diligence packages related to new invoicing requests as well as Change Orders for existing customers., • Review utilization as needed and partner with Sales to ensure sustained positive customer experience., • Support internal and external audit requests, providing documentation and supporting workpapers as needed., • Drive change by proactively identifying opportunities for process automation and continuous improvement across all AR functions to ensure scalability as the company grows., • Document business processes and accounting policies to maintain and strengthen internal controls. What You Have: • 5+ years of progressive Accounts Receivable experience in a high volume, customer-centric environment., • Strong experience with ERP systems (e.g., NetSuite) as well as invoicing systems (Invoiced/Flywire) and third party portals (ex:Coupa, Ariba, etc.), • Advanced proficiency in Excel and data analysis tools., • Excellent communication skills and ability to collaborate effectively across time zones and departments., • Strong attention to detail, problem-solving ability, and commitment to accuracy. The national total target cash compensation range for this position, including base salary and bonus target, is $72,000-$98,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

Job DescriptionMedical/Legal Outreach Specialist - Injury Care TeamJoin Our Mission to Transform Patient Care Company: Injury Care Team (ICT) Position: Patient Outreach Specialist Location: Chicago, IL (Multiple office possibilities, depending on location) Employment Type: Full-time About Us The Injury Care Team (ICT) is a pioneering healthcare organization that provides comprehensive injury care coordination across multiple hospital systems. We specialize in connecting patients with the right medical care, insurance resources, and legal advocacy to ensure optimal recovery outcomes. Our innovative approach combines medical expertise with financial counseling and legal services to support patients through every step of their recovery journey. Position Overview We're seeking a dynamic Patient Outreach Specialist to join our growing team. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping people during challenging times, and wants to make a meaningful impact on patient outcomes. You'll serve as a crucial bridge between emergency department encounters and ongoing patient care, working directly with patients, medical providers, insurance companies, and legal professionals. What You'll Do Patient Advocacy & Support • Conduct compassionate follow-up calls with patients after emergency department visits, • Guide patients through complex insurance processes and coverage options, • Coordinate comprehensive medical care including specialist appointments, imaging, and therapy services, • Provide concierge-level support to ensure seamless patient experienceInsurance & Claims Coordination, • Investigate and identify optimal insurance coverage options for patients, • Assist with third-party liability claims and workers' compensation cases, • Navigate insurance denials and appeals processes, • Ensure proper billing coordination between providers and carriersLegal Service Facilitation, • Assess situations where patients may benefit from legal representation, • Facilitate connections with qualified attorneys in our partner network, • Support patients through the legal consultation process, • Maintain ongoing communication with legal partners regarding case developmentCase Management Excellence, • Maintain comprehensive patient records and case documentation, • Track patient progress through treatment and recovery processes, • Coordinate between multiple stakeholders including medical providers, insurers, and legal representatives, • Generate reports and maintain quality assurance standardsWhat We Offer Competitive Compensation Package • Attractive base salary with significant performance bonus opportunities, • Comprehensive benefits package including health, dental, vision, and 401(k), • Performance-based incentives that reward excellence and dedication, • Flexible after-hours availability bonuses for exceptional serviceProfessional Growth & Development, • Extensive training in healthcare coordination, insurance processes, and legal case management, • Ongoing education in medical terminology and patient advocacy, • Career advancement opportunities within a growing organization, • Professional liability insurance and legal supportWork-Life Balance, • Company-provided technology including smartphone and laptop, • Autonomous work style with supportive team environmentWhat You Bring Required Qualifications • Bachelor's degree preferred or equivalent experience in healthcare, insurance, or legal services, • 2+ years of experience in patient services, case management, or healthcare coordination, • Excellent communication and interpersonal skills, • Strong organizational abilities and attention to detail, • Proficiency with computer systems and database management, • Empathetic approach to patient care and advocacyPreferred Qualifications, • Experience with insurance claims or third-party liability investigations, • Knowledge of personal injury law or legal case management, • Healthcare administration or case management certification, • Bilingual capabilities (English/Spanish), • Experience working in fast-paced, multi-stakeholder environmentsPersonal Qualities, • Genuine passion for helping people during difficult times, • Self-motivated with ability to work independently, • Strong problem-solving skills and resourcefulness, • Professional demeanor with ability to build rapport quickly, • Flexibility to adapt to changing priorities and patient needsWhy This Role is Special This position offers a unique opportunity to directly impact patient outcomes while building a rewarding career in healthcare coordination. You'll work at the intersection of medical care, insurance advocacy, and legal services - gaining valuable experience across multiple industries while making a meaningful difference in people's lives. Professional Development Opportunities: • Training in specialized areas including TPL investigation, legal case management, and insurance coordination, • Exposure to healthcare operations across multiple hospital systems, • Networking opportunities with medical professionals, legal experts, and insurance specialists, • Potential for advancement into management or specialized roles within our growing organizationFinancial Growth Potential:, • Performance-based compensation structure that rewards excellence, • Opportunities for increased earnings through dedication and skill development, • Flexible work arrangements that can accommodate personal and professional goals, • Comprehensive benefits package with room for advancementReady to Make a Difference? If you're passionate about patient advocacy, enjoy working in a dynamic environment, and want to build a career that combines healthcare, insurance, and legal services, we'd love to hear from you. To Apply: Please submit your resume and a brief cover letter explaining why you're interested in this role and how your experience aligns with our mission of comprehensive patient care coordination. Next Steps: • Initial phone screening with our HR team, • Interview with ICT Operations Manager, • Skills assessment and scenario-based discussion, • Reference checks and background verificationJoin us in revolutionizing patient care coordination and build a rewarding career that makes a real difference in people's lives.

Job Description About Lyric National At Lyric National Inc., we're rewriting the script for long-term care. Born from a unique coalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services . These services are funded through our supplemental accident and sickness policy (Enhanced Plan), which is designed to integrate seamlessly with existing structures. By leveraging the Enhanced Plan, residents gain access to robust medical services, often beyond what traditional Medicare or Medicaid provide, at no net cost to their personal budget. We are committed to improving healthcare access for residents and financial sustainability for providers through innovative insurance solutions. We aren't just a vendor; we are a dedicated partner building the future of senior care. Job Overview We are seeking a Eligibility Specialist (Medicaid) with deep technical expertise in Illinois Medicaid systems to lead our Lincolnwood office operations. This is a specialized role requiring a subject matter expert who understands the nuances of resident income liability and adjustments. You will be responsible for the integrity of our billing processes while simultaneously identifying operational gaps to build more efficient office workflows. Core Responsibilities: • Medicaid Income Specialist: Act as the primary Subject Matter Expert (SME) for Medicaid income adjustments including the complexities of income liability to ensure residents are correctly assessed and facilities are accurately reimbursed, • System Expert (MEDI): Own the end-to-end process within the Illinois MEDI system, ensuring all resident data, eligibility, and liability updates are processed without error, • Strategic Partnership: Collaborate with the Sales team during facility onboarding to provide technical billing guidance and assist in the onboarding of new partners Job Description: Key Responsibilities: • Technical Income Processing: Execute daily income adjustments for Medicaid patients, specifically focusing on adjusting income liability through the MEDI system, • Enrollment Liaison: Act as the technical billing lead during the facility onboarding process, • Workflow Engineering: Proactively identify gaps in current billing procedures and implement refined processes (e.g., creating a new supply request workflow or a streamlined income-adjustment audit), • Continuous Learning: Rapidly adopt and integrate new systems, internal processes, and state regulatory updates within a fast-paced environment Job Requirements: • Education: High school diploma or equivalent, • Experience: 2+ years of experience in Medicaid and/or Medicare billing, within a care facility (i.e., Skilled Nursing Facility (SNF), Long-Term Care...etc.), • Operational Expertise: Strong knowledge of SNF operations to support complex billing and administrative workflows, • Technical Skills: Expert in using Illinois MEDI system, Microsoft Office Suite, and experience with CRM tools (Salesforce preferred), • Professional Mindset: A self-starter capable of working autonomously while maintaining high levels of collaboration with stakeholders, • On-Site Requirement: Ability to work on-site 5 days a week in the Lincolnwood, IL office (9:00 AM – 5:00 PM) with occasional local travel as needed (i.e. off-site training) Preferred Qualifications: • Education: Associate or Bachelor's degree, • Experience: Previous Healthcare administrative, finance, or operations experience within care facilities (i.e., Skilled Nursing Facilities (SNF), Hospice Care, Physical Therapy, Home Help or Hospitals) Benefits: • Health Insurance, • Dental & Vision Coverage, • Paid Time Off (PTO), • 401(k) Retirement Plan

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 285 offices and 4,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third-party solutions servicing several Vertical Markets. We are currently seeking an Air Import Specialist to join our growing team. Essential Duties and Responsibilities • Receive, review, and process export documentation for accounts., • Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports., • Must have a better-than-average understanding of TSA regulations., • Ensure documentation is accurately processed, distributed, and released to carriers, customers, and agents in a timely manner., • Obtain and create quotes for shipments and source the best method of transportation., • Communicate with overseas agents to ensure proper pre-alerts and documentation., • Continue to explore different options to reduce cost, and increase revenues., • Track and trace shipments and provide updates to clients and sales., • Uphold a strong and professional relationship with airlines, transportation agencies, and sales., • Demonstrate an emphasis on customer satisfaction per company policy., • Maintain shipment files and ensure billing is completed in a timely fashion., • Assist as a backup for alternate accounts., • Perform other duties as assigned., • Must be able to perform essential job functions with or without reasonable accommodations. Preferred Qualifications: • High School Diploma or GED required., • 2 years experience with a freight forwarder or export agency, • Knowledge of incoterms, • Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions, • Intermediate to Advanced PC skills - MS Office, • Highly organized, • Professional and courteous demeanor, • Displays a flexible and open-minded willingness to adapt to new environments and be a team player, • Must have good ethical standards. Offering: • Salary based on experience, • Great medical, dental and vision plans, • 401K with Company match

General Noli USA Inc., headquartered in Modena, Italy, is a global leader in freight forwarding and logistics. With over 125 years of industry expertise, we are proud to be part of a prestigious logistics group offering comprehensive import/export services, customs brokerage, and third-party warehousing solutions. We are currently seeking a detail-oriented and experienced Senior Air & Ocean Import Specialist to join our dynamic logistics team. This role is ideal for someone who thrives in a fast-paces environment and is passionate about international freight operations. Job Type: Full-Time Location: Bensenville, IL Company Type: NVOCC/International Freight Forwarder/Customs House Broker Key Responsibilities • Manage all aspects of import (ocean & air) shipment arrangements for a designated portfolio of accounts, • Provide customer service and coordinate shipment authorizations, track cargo, issue arrival notices, verify buying/selling rate, billing and ensure timely delivery follow up Qualifications • Minimum 2–3 years of relevant experience in international freight forwarding, • Highly organized, self-motivated team player with the ability to multitask effectively, • Excellent customer service skills and the ability to work independently with accuracy and efficiency, • Proficient in Microsoft Office Suite, including Outlook, Word, and Excel, • Great written and verbal communication skills, with professional phone etiquette Benefits · Competitive salary · Medical, Dental, and Vision Insurance · 401(k) Retirement Plan · Flexible Spending Account (FSA) & Health Savings Account (HSA) · Paid Vacation, Sick Leave, and PTO Additional Information: Commute Requirement: Must be able to commute to Jamaica, NY 11434 Work Arrangement: On-site (Hybrid option may be considered post probation) If you're ready to bring your logistics expertise to a company that values precision, teamwork, and customer satisfaction, we’d love to hear from you!

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. We are currently looking for an Ocean Import Specialist to join our team. We are looking for a motivated and passionate candidate to become part of our high paced, professional Ocean Import team. Essential Job Function • Receive, review, and process import documentation for account, • Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner, • Obtain and create quotes for shipments and source best method of transportation., • Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required., • Communicate with overseas agents to ensure proper pre-alerts and documentation., • Continue to explore different options to reduce cost, and increase revenues., • Track and trace shipment and provide updates to clients and sales., • Uphold a strong and professional relationship with airlines, transportation agencies and sales., • Demonstrate an emphasis on customer satisfaction per company policy., • Maintain shipment files and ensure billing is completed within a timely fashion., • Assist as backup for alternate accounts. Required Skills/Abilities: • Excellent verbal, written and listening communication skills., • Commitment to teamwork with all other functional areas., • Strong work ethic., • Ability to operate in a fast paced environment., • Excellent problem solving and organizational skills., • Proficient in Microsoft Office (Word, Excel, Power Point) Internet and Windows., • Ability to handle multiple responsibilities., • Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people., • Must have strong organizational and time management skills., • Ability to read, analyze and interpret verbal and written requests and directions., • Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely., • Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face., • Ability to organize and manage multiple priorities. Offer • Salary based on experience, • Great medical, dental and vision plans, • 401K with Company match, • Vacation, Sick and PTO time, • Great Company culture, fun environment

Medical Billing Specialist To be considered, you must be located in the state of Texas or in the process of relocating to Texas. This is non-negotiable. Please do not apply if you are not located in Texas. Seeking a full-time, experienced medical billing specialist to join our Texas team. This is a remote position with the possibility of occasional travel. Our company provides revenue management support for medical practices located throughout the United States. Medical billing is one of the fastest-growing industries, offering numerous career opportunities. Our goal is to find someone willing to invest the time and effort in a career with us. General Purpose To contribute to the accuracy and timeliness of the revenue cycle process for each clinic on your designated team. To successfully function as part of a team and to be able to communicate professionally with clients and coworkers. Must understand and be able to perform every process in the revenue cycle: daily charge entry, charge scrubbing, insurance accounts receivable, patient accounts receivable, and payment posting. Job Responsibilities • Learn, understand, and follow established workflow processes for each client., • Create accurate and clean claims in a timely manner., • Follow up and track claims to ensure proper payment., • Append modifiers, reassign diagnosis pointers, and understand basic medical billing coding guidelines., • Write and send persuasive appeal letters when necessary., • Utilize insurance portals to track and appeal claims, confirm eligibility, communicate with insurance representatives, and locate reimbursement policies., • Strive to meet and exceed MGMA AR Benchmark Standards., • Log in to the assigned Team Phone Queue daily to assist patients with billing-related questions., • Be flexible and willing to take on additional tasks as needed. Education Requirements Certifications or degrees in medical billing and/or medical coding are preferred. Experience One to three years of medical billing and coding experience eClinicalWorks experience preferred Skills Required Proficient with computer programs such as Microsoft Word, Microsoft Excel, Outlook, and electronic medical records software Ability to multitask Above-average customer service and phone conversation skills Extensive knowledge of the revenue cycle process Type at least 40 WP Dental, Vision, and Life Insurance, 401K Pay is DOE Our company is growing! Complete Practice Solutions is a Medical Billing and Revenue Cycle Management company that also implements eClinicalWorks Electronic Health Record. We work with medical offices and hospitals to streamline operations and increase revenue. Our office operates as an extension of the practice and works to optimize the office workflow. We are a dynamic company that encourages innovative solutions and ideas.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/5/26 Anticipated Posting Close Date*: 4/5/26 *Job posting may close early due to the volume of applicants. Billing Support Specialist The Customer Experience and Support team is seeking a Billing Support Specialist to join our growing Billing Support team. The Billing Support Specialist sits within the Client Services department, working closely with Billing Specialists within the Finance department to resolve billing inquiries efficiently while delivering a high-quality, empathetic customer experience. This role is responsible for investigating and resolving billing cases, explaining invoices and charges, identifying trends, and helping improve billing processes to reduce friction for both customers and internal teams. Working directly with customers and collaborating cross-functionally with Credit and Collections, Revenue Accounting, Sales, Account Management, Business Systems, and Engineering. An ideal candidate will be comfortable learning and working with a complex web of software, processes, and teams and is eager to roll up their sleeves and dig into issues. What You'll Do: • Serve as the primary point of contact for customer billing inquiries, including invoices, credits, adjustments, usage questions, and payment-related issues., • Maintain customer information in the billing and finance systems - such as tax, purchase orders, or contact information (Email, address, etc.), • Investigate and resolve billing cases accurately and within defined SLAs, escalating complex issues when needed., • Clearly explain billing concepts, charges, and outcomes to customers in a professional, empathetic, and easy-to-understand manner., • Partner with Finance, Sales, Deal Desk, and Client Services teams to resolve discrepancies and ensure billing accuracy., • Coordinate with internal stakeholders to validate contract terms, pricing, usage data, and billing logic., • Act as a customer advocate when billing issues surface broader process or system gaps., • Document case details, resolutions, and root causes consistently within support systems (e.g., Service Cloud)., • Identify recurring billing issues and contribute to process improvements, automation opportunities, and self-service documentation., • Support billing process updates, launches, or migrations by providing frontline feedback and participating in UAT as needed. What We're Looking For: • 2+ years of work in billing support, OTC, accounting, accounts receivable, or other relevant customer-facing roles, • Proficient with Excel and Google Sheets, e.g. formulas like VLOOKUP, XLOOKUP/SUMIFS, pivot tables, • Experience handling complex customer inquiries and explaining detailed information clearly., • Strong analytical and problem-solving skills with high attention to detail., • Experience with at least one of the following systems: Aria, NetSuite, SalesForce, or ZenDesk, • Excellent written and verbal communication skills., • Ability to manage multiple cases simultaneously in a fast-paced environment. We’ll be super impressed if you have experience in any of these: • Able to understand and find solutions to complex customer contracts and service orders, • Proficient in calculating usage-based billing in both enterprise software and Excel, • Experience with working on audits and/or financial reporting at a public company, • You have a basic grasp of networking services, security, or computing industries as it relates to accounting or billing, • BA/BS in Accounting, Finance, Economics, Business, or other relevant degree Work Hours: This position will require you to work during scheduled hours from 8:30am - 5:30 pm in the US time zone you live in. Work Location(s) & Travel Requirements: This position is open to Hybrid And Remote Work Locations. Remote can be anywhere in the United States. The preferred locations for this position are: • Denver, CO, • San Francisco, CA, • US Remote Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated range for this position is $61,170 to $86,352 as an hourly position. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? * We have a huge impact. Fastly is a small company with a big reach. Not only do___ have a tremendous user base, but we also support a growing number of___. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. * We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. * We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. * We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at or @___ email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at ___ or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our___. Please see our___.

Medical Billing Specialist (Revenue Cycle Management) – Bilingual Spanish Preferred This is not a Remote position; it is in the Office Monday - Friday. This is not an entry-level role and requires independent ownership of revenue cycle processes. Position Summary Reliant Healthcare Group is seeking an experienced Medical Billing Specialist with demonstrated Revenue Cycle Management (RCM) expertise. This role is responsible for managing AR, payer follow-ups, and claim resolution to ensure timely reimbursement. Essential Duties & Responsibilities • Manage full Revenue Cycle Management (RCM) processes, • Verify insurance eligibility and benefits for commercial and Medicaid MCO payers, • Follow up on Accounts Receivable exceeding 30 days, • Review AR aging reports and resolve outstanding balances, • Post payments and perform account reconciliations, • Obtain and manage insurance authorizations, • Review and correct claims to prevent denials, • Interpret payer contracts and reimbursement guidelines, • Maintain accurate billing documentation, • Communicate with payers, patients, and internal teams Required Qualifications • Minimum 2 years of medical billing with RCM responsibilities, • Experience with AR follow-up and medical collections, • Knowledge of medical office workflows, • Proficiency with EMR/EHR systems, • Understanding of medical terminology, • Knowledge of CPT, ICD-9, ICD-10 coding (DRG preferred), • Experience with payment posting and account reconciliation, • Ability to manage payer communications independently Preferred Qualifications • Bilingual (English/Spanish), • Medicaid MCO billing experience, • Multi-location healthcare billing experience Benefits • Medical, dental, and vision insurance, • Health Savings Account (HSA), • Company-paid life insurance and AD&D, • Short- and long-term disability options, • Paid Time Off (PTO), holidays, and sick leave, • 401(k) with employer match, • Employee Referral Bonus Program

Responsive recruiter Benefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance About Ellie Mental Health of Aurora and Saint Charles: Ellie Mental Health of Aurora and St. Charles is dedicated to providing compassionate, accessible, and high-quality behavioral health services to our communities. We strive to make mental health care approachable, inclusive, and effective, fostering a supportive environment for both clients and staff. Join our team to help ensure the financial health of our clinics while supporting our mission to improve mental wellness. Position Overview: The Revenue Cycle Management (RCM) Specialist is a critical member of the Ellie Mental Health of Aurora and St. Charles team, responsible for managing the end-to-end revenue cycle process to ensure timely and accurate billing, collections, and financial reporting. This role requires a detail-oriented individual with strong analytical skills, knowledge of behavioral health billing practices, and a commitment to supporting the clinic’s mission. The RCM Specialist will handle claims creation, bill submission, payment posting, resolution of problematic claims, and report generation to optimize revenue and ensure compliance with insurance and regulatory requirements. Key Responsibilities: Claims Creation and Submission: • Prepare and submit accurate insurance claims for behavioral health services using the clinic’s electronic health record (EHR) and billing software., • Verify patient insurance eligibility and benefits prior to claim submission., • Ensure claims are coded correctly (e.g., CPT, ICD-10) in compliance with payer requirements and behavioral health regulations. Bill Dropping: • Generate and submit clean claims to insurance payers and self-pay clients in a timely manner., • Monitor claim submission processes to ensure accuracy and compliance with payer deadlines. Payment Posting: • Accurately post payments, adjustments, and denials received from insurance companies and patients., • Reconcile payments with claims to ensure proper account balancing and identify discrepancies. Problematic Claims Resolution: * Identify, analyze, and resolve denied or rejected claims by working with insurance companies, patients, and clinical staff. • Appeal denied claims as needed, ensuring proper documentation and timely follow-up., • Address underpayments, overpayments, or coding errors to maximize reimbursement. Reporting and Analysis: • Generate regular financial and performance reports, including accounts receivable (A/R) aging, claim status, and revenue cycle metrics., • Analyze trends in denials, reimbursements, and billing issues to recommend process improvements., • Provide insights to the Clinic Manager and Clinic Director to support financial decision-making and operational efficiency. Compliance and Documentation: • Ensure all billing practices comply with federal and state regulations, including HIPAA, and payer-specific guidelines., • Maintain accurate and organized documentation for all claims, payments, and correspondence. Collaboration and Communication: • Work closely with clinical staff to verify documentation and coding accuracy for services rendered., • Communicate with patients regarding billing inquiries, payment plans, and insurance-related questions in a professional and empathetic manner., • Collaborate with the billing team, Clinic Manager, and Clinic Director to streamline workflows and improve revenue cycle efficiency. Additional Duties: • Stay updated on changes in insurance policies, billing regulations, and behavioral health coding standards., • Assist with audits and provide documentation as needed for compliance reviews., • Support the implementation of new billing software or processes as required., • Perform other administrative tasks as assigned to support the clinic’s operations. Qualifications: Education and Experience: • High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred., • Minimum of 2 years of experience in medical billing or revenue cycle management, preferably in behavioral health or mental health settings., • Certification as a Certified Professional Coder (CPC) or Certified Billing and Coding Specialist (CBCS) is a plus. Skills and Abilities: • Strong knowledge of medical billing, coding (CPT, ICD-10), and insurance processes, with specific experience in behavioral health billing preferred., • Proficiency in EHR and billing software (e.g., TherapyNotes, Kareo, or similar platforms); familiarity with the Valant EHR platform is a plus., • Excellent attention to detail and organizational skills to manage high volumes of claims and data., • An analytical mindset with the ability to identify and resolve complex billing issues., • Strong communication skills, both written and verbal, to interact with payers, patients, and staff., • Ability to work independently and collaboratively in a fast-paced environment., • Familiarity with HIPAA and other healthcare regulations. Personal Attributes: • Empathetic and patient-focused approach to handling sensitive client interactions., • Problem-solving mindset with a proactive attitude toward challenges., • Commitment to Ellie Mental Health’s mission of providing accessible and compassionate care. Work Environment: • This position is primarily office-based, with responsibilities split between Ellie Mental Health locations in Aurora, IL, and St. Charles, IL, with the potential for hybrid or remote work depending on clinic needs and performance., • Standard office hours with occasional flexibility required to meet deadlines or resolve urgent billing issues. Benefits: • Competitive salary commensurate with experience., • Health, dental, and vision insurance options., • Paid time off and holidays., • Opportunities for professional development and continuing education., • Supportive and collaborative team environment. Flexible work from home options available. Compensation: $50,000.00 - $60,000.00 per year Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

Description A Little Bit About Us If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers. Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience. Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family. A Little Bit About the Position Are you ready to make a direct impact in workers' compensation billing? As an EDR Specialist on our Economic Cycle team, you’ll be responsible for ensuring prompt payment through accurate billing, resolving discrepancies, and addressing objections. Your role will involve issuing compliant invoices, engaging with carriers, and ensuring full compliance with HIPAA and regulatory standards. You’ll also stay updated on California workers' compensation laws and collaborate with key stakeholders to efficiently process claims. This is a dynamic opportunity to manage multiple claims, support clients, and contribute to the success of a high-performing team. If you're a detail-oriented professional eager to grow in a fast-paced, compliance-driven environment, we invite you to apply and join us in this rewarding role. Candidates for this role may be considered for either a Specialist I or Specialist II designation, based on their relevant experience and qualifications. Location: Rocklin or West Covina, CA Specialist I: • High School diploma or equivalent is required, • 1-3 years of experience in the workers’ compensation field required, • High School diploma or equivalent required, • 3+ years of experience in the workers’ compensation field required, • High School diploma or equivalent is required, • 1+ years of experience in the workers compensation field, especially with a focus on workers' compensation copy service billing, strongly preferred, • Experience using medical billing software and electronic health record (EHR) systems is a plus, • Excellent written communication skills, including proof-reading, syntax, and grammar, • Typing speed of at least 35 WPM with 90% accuracy, • Problem solving skills, • Keen attention to detail, • Ability to work both independently and as part of a team, • General computation skills, including the use of a calculator, • Ability to learn new tasks within Litigation Support and Accounts Receivable as needed, • Proficiency in workers’ compensation terminology and copy service workers' compensation billing codes, • Familiarity with insurance and legal terminology related to workers' compensation claims, • Knowledge of California's workers' compensation system, including its rules, regulations, and fee schedules, • Understanding of the necessary documentation and paperwork required for workers' compensation billing, • Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.), Microsoft applications, EAMS, Daisy Bill, and MerusCase, • Experience with project management software such as Asana preferred Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: • Sitting for at least one hour at a time (total: 4-6 hours/day), • Keyboarding for extended periods of time (total: 4-6 hours/day), • Experience a unique company culture driven by shared values and a strong sense of community, • Enjoy comprehensive health coverage, including medical, dental, vision, hospital indemnity, life, disability, and accident insurance, • Generous PTO starting with 80 hours per year, along with 40 hours of community volunteer time, 12.5 observed holidays, and 48 hours of sick time, • Support your financial future with a 401(k) plan that receives a company match, • Expand your horizons with our education tuition reimbursement program, and ongoing leadership and career development opportunities, • Receive support for all of life's situations through our Employee Assistance Program (EAP) and legal assistance benefit, • Be recognized for your hard work and show your gratitude for others through our employee recognition program, which includes gifts and awards, • G.I.V.E. back to the community with our company-paid annual donation to a non-profit or charity of your choice, • Emphasis on work-life balance, offering flexible work locations and schedules whenever possible

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Specialist to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Revenue Operations Specialist will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. WHAT YOU'LL DO • Oversee the sales to payment process for our district and partnership customers, • Coordinate with the External Relations Team to create and modify invoices when necessary, ensuring effective and standardized billing for customers, • Manage and improve effective collection processes with customers by communicating directly with customers regarding any aspect of the billing process, • Collect the incoming cash data from various sources including the bank accounts, several payment processors and donation portals and record the data into our Accounting system, • Oversee data alignment process with CRM system (Salesforce) and Accounting System (Intacct) and work closely with External Relations to resolve any discrepancies, • Resolve issues or inquiries from External Relations Team regarding the billing and payment questions, • Monitor and resolve any issues from our payment processors, • Responsible for month-end close activities for incoming cash and accounts receivable by ensuring they are aligned with the bank statements and CRM system, • Collaborate with other team members to create and update process documentation, • Assist with financial report preparation regarding incoming cash and receivables., • Provide the revenue related financial audit reports in the PBC list, • As part of a small team, provide backup and support to team members as necessary., • Contribute to other projects as needed. WHAT YOU BRING • More than 5 years of experience in managing the nonprofit revenue data., • Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization, • A four year degree with more than five years of non-profit operational and revenue experience, • Working knowledge of Excel functions and an ability to process large data sets in Excel, • More than three years of working experience in CRM and/or financials systems, such as Salesforce and data entry, • More than three years of working experience in overseeing the activities of multiple payment processors, • A roll-up-your-sleeves mindset as part of a small and mighty Finance Team, • Strong interpersonal and communication skills (both verbal and written), • High level of ethics, integrity, transparency, and trustworthiness, • Strong capability to work remotely and commute to our Mountain View office once a week, • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.", • Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. YOU’LL BE SUCCESSFUL IF... • You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully., • You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.”, • You can manage tasks simultaneously because you keep things in order. You're timely and you leave breadcrumbs so others could figure out how you got the job done., • You are a team player and willing to help other teammates. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: • Competitive salaries, • Ample paid time off as needed – Your well-being is a priority, • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost, • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times, • Generous parental leave, • An exceptional team that trusts you and gives you the freedom to do your best, • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education, • Opportunities to connect through affinity, ally, and social groups, • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. • Our team: ___ Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact ___

Benefits: • 401(k), • Dental insurance, • Health insurance, • Opportunity for advancement, • Signing bonus, • Training & development, • Vision insurance, • Wellness resources Full RCM Account Manager Medical Billing Human Resource UR' Billing Solution LLC (URBS) BMWIT Mental Health and Wellness Group PrtacticePortland, OR 97232Website: ___ This job mainly onsite You must live in Portland, OR and Vancouver Washington area Contact email: ___ Contact person: Stephanie White If you have any questions, please feel free to email us. At this time, we cannot respond to all inquiries by phone. Job RequirementsHere’s how your profile aligns with the job description.SkillsCustomer serviceEducationHigh school diploma or GEDPreferredassociate degree Required Certified Biller Licensed coder Description:UR’ Billing Solution LLC Opportunity with BMWIT– Apply Today! Our company is based in Portland, Oregon; however, our services are offered nationwide. URBS provides full revenue cycle management for outsourced medical billing services. We serve physicians, private practices, clinics, hospitals, and more. We bill for multiple types of services. In this role you work for Black Men & Women In Training LLC (BMWIT) Mental Health and Wellness Group Practice. This position maintains a timely revenue cycle and ensures accurate payment for goods and services according to contracted rates and/or payor fee schedules. It is also responsible for maintaining patient confidentiality and functioning within the guidelines of HIPAA. Job Duties: Accounts Receivable • Collect accounts by sending bills or following up on bills with payers via phone, email, fax, mail, or websites., • Investigate and resolve customer inquiries regarding charges., • Monitor patient account details for non-payments, delayed payments, and other irregularities., • Communicate with customers regarding insurance, payments, and invoices. Authorization and Confirmation: • Collaborates with internal & external customers to provide status updates & coordinate appeals on denied authorization., • Resolves pending revenue by reconciling approved authorizations and pending charges., • Ensure claims will be billed correctly to insurance. Data Support: • Responsible for the daily claims submissions/printing for all eligible/ready status claims, • Resolves all claim rejections promptly to guarantee submission within the timely filing requirements of the payers. Unbilled Revenue: • Analyze documentation required for billing services and ensure compliance with payer requirements., • Resolve pending revenue by reconciling received documentation and pending charges., • Requests authorization from state Medicaid programs., • Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices., • Completes accurate documentation of authorization requests and follow-up activities on each account. Patient Financial Services: • Identify trends and root causes of inaccurate private pay billing and report to the manager while resolving account errors., • Investigate escalated customer billing inquiries and take appropriate action to resolve the account., • Work in-house collection regarding patient balances owed on accounts., • Respond to the outside Collection agency regarding patient disputes of balances owed on accounts., • Case Management performed All RCM Specialist responsibilities: • Educate patients, staff, and providers regarding authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance changes or trends., • Maintains extensive knowledge of different types of payer coverage, insurance policies, payer guidelines, and payer contracts to ensure accurate billing and timely payment is received., • Responsible for accurately entering data into the database, including, but not limited to, the payer, authorization requirements, coverage limitations, and status of any requalification., • Credentialing (when needed) or assigned., • Performs other related duties as assigned. Competency, Skills, and Abilities: • Analytical and problem-solving skills with attention to detail., • Strong verbal and written communication., • Excellent customer service skills., • Proficient computer skills and knowledge of Microsoft Office., • Ability to prioritize and manage multiple tasks., • High School Diploma or equivalent, • One (3-5) years of work-related experience in healthcare administration, financial or insurance, customer services, claims, billing, call center, or management, regardless of industry. Benefits After a full 90 days of employment A complete medical plan includes vision and dental for individuals and families. Long-term disability -Aflac Accidental death policy -Aflac Paid Time Off PTO 11 days (at the beginning of employment)(New Year's Eve off early)1. New Year's Day 2. Martin Luther King Day 3. Memorial Day4. Juneteenth 19th5. Independence Day6. Labor Day7. Veterans DayThanksgiving Eve (off early) 8. Thanksgiving Day9. The Day After Thanksgiving10. Christmas Eve11. Christmas After Probationary Period Sick days (5) 40 hours Personal Time Off (3) a year Mental Health Day (1) a year In this position, one can make $65-70k a year. Career Opportunities No contract employment This position will oversee Black Men & Women In Training LLC Group Practice (BMWIT) So, are you ready to jump-start your career? We would like to hear from you. How do you apply for this position? Send your resume to ___ as an attachment. If not attached, your resume will be looked over. In the subject line: Full RCM Flexible work from home options available. Compensation: $20.00 - $30.00 per hour Our Vision We strive to become one of the top billing companies in the US that can service multiple health care organizations. By building long-lasting relationships that value trust, communication, and respect, we provide excellent customer service to each one of our clients.

About the Role: We are seeking a detail-oriented Insurance Verification Specialist to join our call center team. This role is essential in verifying insurance eligibility and benefits prior to patient services, ensuring accurate data entry and a smooth experience for both patients and internal teams. The ideal candidate thrives in a fast-paced, high-volume environment and delivers excellent customer service over the phone. Job Type: Full-time - 100% Remote Position Schedule: Monday -Friday 11:00am to 8:00pm EST/10:00am to 7:00pm CT / 9:00am to 6:00pm MT Pay: $16.00 - $18.00 per hour DOE What We Offer: • Paid training period, • Medical, Dental, Life, Vision, HSA, 401K, • 7 Paid Holidays with no wait time to qualify, • 6 PTO days (after 90 days), • Equipment provided Key Responsibility: • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Document key benefit details including copayments, deductibles, coinsurance, and out-of-pocket maximums, • Communicate with patients to clarify insurance coverage and respond to basic inquiries, • Collaborate with clinical and billing teams regarding eligibility and authorization status, • Identify and resolve discrepancies in insurance information; escalate complex cases as needed, • Maintain compliance with HIPAA and patient privacy regulations, • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools, • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system, • Update and maintain patient demographic and insurance data in internal systems, • Document benefit details: copayments, deductibles, coinsurance, out-of-pocket maximums, • Communicate clearly and professionally with patients regarding coverage, • Collaborate with internal teams to resolve discrepancies and escalate complex cases, • Ensure compliance with HIPAA and privacy regulations Requirements: • 1–2 years of experience in a healthcare call center or healthcare administration (insurance verification, patient registration, or medical billing), • Familiarity with health insurance terminology: copay, deductible, coinsurance, HMO, PPO, subscriber, • Basic understanding of government-sponsored plans (Medicaid and Medicare) and their differences, • Proficient in navigating healthcare systems; experience with EHRs preferred, • Demonstrated excellence in customer service and client interaction, • Clear and professional communication skills, • Must successfully pass a criminal background check Preferred Experience: • Experience in high-volume healthcare settings (e.g., specialty practices, call center), • Familiarity with major insurance payers, • Strong adherence to daily schedules, tasks, and performance metrics, • Ability to multitask effectively while maintaining high attention to detail, • Self-motivated, well-organized, and skilled in time management and problem-solving, • Capable of working independently and collaboratively within a team environment • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide a speed test., • Ability to directly hardwire to your modem, • Required to have a quiet dedicated work area. COMPANY OVERVIEW: Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers. The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients. Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines. Imagenet LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is now an Accenture company, and exciting things are happening! 🚀 Udacity is actively seeking an experienced Billing & Collections specialist based in Cairo, Egypt to join our team! Reporting to our Director of Revenue Accounting, you will play a key role in ensuring accurate and timely invoicing, revenue recognition, and financial compliance across our operations. You will manage the full billing cycle for a portfolio of customers, ensuring invoices align with contractual terms and internal policies. A core responsibility of this role includes owning the customer collections process—proactively monitoring accounts receivable, following up on outstanding balances, resolving billing disputes, and working closely with customers to ensure timely payments and maintain positive relationships. In this role, you'll collaborate closely with the Finance, Legal, and Sales teams—as well as external stakeholders—to support smooth financial operations and customer satisfaction. You will also contribute to month-end close activities by owning the B2C segment revenue reconciliations. Your attention to detail, strong communication skills, and commitment to process improvement will help drive efficiencies and support scalable growth in a global, tech-driven environment. Location: Udacity will consider qualified candidates located within reasonable commuting distance to Cairo, Egypt. While this is a remote based position, you may be asked to connect with the local team periodically. Relocation assistance is not offered at this time. What you'll do: • Generate and review customer invoices based on contract terms and purchase orders, • Resolve billing discrepancies and disputes, • Leade customer collections and maintain positive client relationships, • Proactively engage customers to ensure timely collections and reduce DSO, • Support month-end close activities related to billing and Accounts Receivable, • Collaborate effectively with Finance, Legal, and Sales teams to ensure alignment, • Identify and implement opportunities for automation and process improvement, • Assist with indirect tax compliance calculations and other recurring revenue close items, • Prepare B2C revenue reconciliations in accordance with the month end close schedule. What we value: • Minimum of 3 years of relevant billing and collections experience, preferably at a Hi-tech company, • You are hands-on and detail-oriented with proven experience in AR & billing, revenue experience is a plus., • Experienced in major ERP systems such as NetSuite and Salesforce, • Advanced Excel skills, • Demonstrated work habit of being detailed oriented and producing accurate work, • Strong communication and collaboration skills, • Fluency in English is required What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading... You’ve probably heard the following ___ Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for ___ Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist

At ___, we’re a team of entrepreneurs on a mission to make real business education available to everyone. There are 34 million small and medium businesses in the United States. They’re the backbone of the economy, but many will never reach their full potential because the education available to them is outdated, impractical, and built for classrooms instead of companies. We’re fixing that by giving founders and business owners the tools, knowledge, and support they need to grow. The proof is in our results: * Built an Advisory Practice that’s already served more than 3,500 clients in its first year * Broke the world record for non-fiction book sales in 24 hours with___ * Scaled to nine figures in 18 months without any outside capital * We believe in high standards, hard work, and helping others win. If that resonates, you’ll feel at home here. ___ is seeking a Revenue Manager to own and scale our end-to-end revenue accounting function. This role is responsible for ensuring accurate, GAAP-compliant revenue recognition across an expanding mix of products and revenue streams. As we continue to grow and innovate, the Revenue Manager will design and implement scalable revenue recognition, billing, and deferred revenue processes in accordance with ASC 606. You’ll work cross-functionally with Accounting, Technology, Sales, Operations, Client Success, and Leadership to ensure new offerings are structured thoughtfully from a revenue and systems perspective—balancing speed with strong financial controls. This role is ideal for someone who combines strong technical accounting judgment with operational curiosity and a willingness to build alongside the business. Revenue Ownership & Recognition * Own revenue recognition across all revenue streams, including workshops, books, content and emerging products/services. * Ensure compliance with GAAP and ASC 606, including identification of performance obligations and appropriate revenue timing. * Review and approve deferred revenue schedules, amortization logic, and revenue journal entries prepared by the Revenue Specialist. * Partner with the CFO and Controller on monthly and quarterly close to ensure revenue, accounts receivable, deferred revenue, and related balances are accurate and well supported. * Serve as the escalation point for complex revenue questions, contract structures, and edge cases. Accounts Receivable & Deferred Revenue Management * Partners with billing to understand accounts receivable processes, including billing logic, payment application, aging analysis, and reconciliation to revenue. * Ensure accurate setup and maintenance of deferred revenue schedules tied to customer contracts and delivery timelines. * Design and maintain deferred revenue roll-forwards and supporting schedules at a customer and product level. * Collaborate cross-functionally to ensure operational data (event dates, delivery milestones, inventory fulfillment) supports accurate revenue recognition. Inventory & Cost Accounting (as applicable) * Partner with Accounting and product fulfillment to ensure inventory-based revenue and related balances are accurately reflected in the general ledger. * Ensure inventory, event, and bundled offering costs are recognized in the appropriate period and properly matched to revenue. * Review book shipping and fulfillment data to calculate weighted-average unit costs and recognize inventory expense as COGS upon shipment or delivery. Systems, Data & Process Design * Own the reconciliation between HubSpot, QuickBooks, and supporting tools (e.g., Zapier), ensuring clean and auditable data flows. * Design scalable processes to support new revenue streams as they are launched. * Improve automation, reporting, and documentation around revenue recognition and deferred revenue. * Identify gaps or risks as the business grows and proactively design solutions. Operational Oversight & Support * Provide leadership with clear visibility into revenue by customer, product, and period. * Provide day-to-day direction and review for VA support resources, ensuring revenue-related data, schedules, and reconciliations are accurate and complete. * Establish clear processes, controls, and documentation to support a scalable and audit-ready revenue function. * Partner with Accounting and external advisors to ensure accurate sales tax treatment, system setup, and reconciliation of sales tax liabilities related to revenue activity. * Bachelor’s degree in Accounting, Finance, or a related field. * 5–7 years of progressive experience in revenue accounting. * Strong expertise in: * Accounts receivable * Deferred revenue * ASC 606 / GAAP revenue recognition * Accrual accounting * Experience managing or mentoring accounting staff * Experience reconciling revenue across systems (e.g., CRM to ERP/accounting system). * Strong Excel skills (amortization schedules, reconciliations, analysis). * Comfort operating in a fast-moving, evolving environment. * Willingness to be hands-on and build processes, not just review them. * Experience with HubSpot, Salesforce, QuickBooks, Rillet or similar CRM/accounting integrations. * Exposure to multiple revenue models (events, subscriptions, inventory, milestone-based revenue). * Experience supporting rapid growth or newly launched revenue streams. * CPA or CPA-track (nice to have, not required). * Accurate, timely, and GAAP-compliant revenue recognition across all revenue streams * Clear visibility into AR, deferred revenue, and revenue timing * Scalable revenue processes that can support rapid growth and new offering * Remote, USA * Must live in one of the states we’re registered to operate in: AL, AZ, CA, FL, GA, IN, MD, MI, MN, MO, NC, NJ, NV, NY, OR, PA, TN, TX, UT, WA * Monday-Friday 8am - 6pm PST with flexibility based on business needs * $110K-$140K annual salary We offer a comprehensive, evolving benefits package designed to support your health, family, and wellbeing. Some key offerings: * Flexible Unlimited Paid Time Off and Company-wide Holidays * Employer sponsored Medical, Dental, & Vision plans * $1,950 annual Employer HSA contribution * FSA options including dependent care * Employee assistance program and mental health resources * Employer match program for 401(k), eligible for both Traditional and Roth accounts * $1,200 annual wellness reimbursement through ___ that supports health, family care, pet care, fitness, and more! * For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas • Benefits eligibility applies only to full-time roles. Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. Be at your best when your best is needed. Enjoyment of a hard challenge. Those who have the drive to constantly improve, the superior intellect and long term commitment to see incremental improvements become compounding returns. Have the self awareness to accurately perceive and communicate hard truths that improve others and self, the courage to do so, and the humility to accept them, even when it hurts. Nothing great can be built without feedback: internally or externally. Be the type of person with whom people are always proud to associate, personally and professionally. We look for true alignment of thoughts, words, and actions towards a goal worth pursuing.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Operations Coordinator, PB Coding reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Operations Coordinator, PB Coding performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. Responsibilities: • Has deep understanding of disease process, A&P and pharmacology., • Acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patients service., • This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. Also demonstrates expertise to resolve Optum coding edits., • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff, • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. Maycontact providers for peer-to-peer reviews, • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our ___ section to learn more.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Coding & Billing Specialist Role: The Coding & Billing Specialist is a critical, full-time, salaried position within firsthand’s clinical documentation team. This role is a foundational hire, offering the opportunity to define key processes and program elements for comprehensive and accurate coding of clinical services. Key Responsibilities - As a specialist in this function, your responsibilities will include: • Coding & Auditing:, • Perform day-to-day encounter coding for services, procedures, diagnoses, and treatments., • Verify that all assigned codes (ICD, CPT, and HCPC) are compatible, appropriate, and accurate for billing., • Audit clinical notes for supporting documentation and code to the highest specificity., • Use medical terminology to confirm clinical documentation supports the reported diagnoses., • Conduct coding corrections., • Claims & Revenue Cycle Management:, • Prepare and submit claims for payment., • Correct and resubmit rejected claims., • Maintain Accounts Receivable (A/R) for revenue cycle management., • Expertise & Process Improvement:, • Serve as the subject matter expert on firsthand's billing systems, including the Electronic Health Record (EHR) and Clearinghouses., • Advise on and implement ongoing process improvements related to coding and billing., • Develop and update procedures manuals to ensure correct coding standards and minimize fraud/abuse risk (e.g., revising the master CPT list)., • Education & Support:, • Educate firsthand Advanced Practice Nurses (APNs), Nurse Practitioners (NPs), and other team members on proper code selection, documentation, procedures, and requirements., • Provide technical guidance to clinical staff in resolving coding issues, such as incomplete or ambiguous documentation. What You Will Bring • Experience & Qualifications:, • 4+ years of experience as a medical billing and coding specialist, leveraging an EHR system., • A High School diploma or equivalent., • Required Medical Coder Certification: Certified Professional Coder (CPC) from AAPC or Certified Coding Specialist (CCS) from AHIMA., • Nice-to-have: Certified Risk Adjustment Coder (CRC) from AAPC., • Skills & Knowledge:, • Strong knowledge of ICD-10-CM and CPT coding guidelines., • Proficiency in medical terminology, with the ability to read and interpret medical procedures and documentation., • Expertise in state and federal Medicare reimbursement guidelines., • Ability to quickly gain proficiency in firsthand’s specific EHR, Clearinghouse, and other billing software., • Strong multi-tasking skills and consistent attention to detail., • Excellent written and verbal communication skills for maintaining collaborative relationships with APNs, NPs, the Clinical Documentation Integrity Specialist, and other team members., • Support firsthand’s mission, vision, and values by demonstrating respect, dignity, empathy, and professional conduct. Base salary range: $55,000 - $55,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. firsthand Health will only contact candidates from email addresses ending in @___. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.