Territory Manager - C-Stores
11 days ago
Fond du Lac
Job DescriptionROLE OBJECTIVES • Lead, coach, and develop Sales team members to ensure consistent execution of sales and merchandising standards across the territory., • Drive operational excellence by optimizing staffing, routes, and resources while maintaining compliance with company, supplier, and chain requirements., • Improve sales performance by analyzing territory trends, identifying growth opportunities, and supporting pricing and promotional strategies., • Ensure high-quality in-store execution, including displays, product rotation, cold box standards, and program compliance., • Strengthen collaboration between Sales team members, key accounts, and management to align priorities and resolve execution issues., • Support business initiatives such as product launches, seasonal programs, and new store openings., • Maintain accurate reporting, performance metrics, and documentation to provide clear visibility into territory performance., • Foster a positive, safe, and accountable team environment that reflects company values and customer service expectations.BUSINESS OPERATIONS - Through cooperation and commitment to excellence, our processes are efficient and effective., • Oversee day-to-day execution of sales, merchandising, and route operations within the assigned territory., • Set weekly priorities, schedules, and route expectations to ensure consistent coverage and execution., • Allocate labor and resources efficiently across stores and workload peaks., • Ensure proper execution of merchandising standards, including:, • Display builds and resets, • Cold box inspections and opportunities, • Product rotation and freshness, • Back-room organization, • Monthly chain programs, • Program and promotion communication, • Audit accounts regularly to ensure compliance with company, supplier, and chain standards., • Review and approve team member reports, schedules, and merchandising logs., • Track execution of chain programs and report compliance to management., • Maintain accurate territory records, performance metrics, and visit documentation., • Support product launches, seasonal programs, and new store openings., • Attend leadership meetings, trainings, and company events.INNOVATION - Innovation is a way of thinking, challenging the status quo and continually improving., • Analyze territory sales trends to identify growth opportunities and performance gaps., • Partner with Sales team members on pricing strategies, promotional models, and selling initiatives., • Work with key chain and independent accounts to grow distribution, displays, and promotional execution., • Present sales data, opportunities, and action plans to management., • Identify process improvements that enhance efficiency, execution, and results., • Collaborate with sales partners to secure display space and resolve execution issues.PEOPLE - We optimize talent to achieve results., • Directly manage, coach, and mentor Sales team members within the assigned territory., • Conduct regular ride-alongs to assess performance, provide feedback, and reinforce best practices., • Train team members on selling techniques, merchandising standards, inventory practices, reporting tools, and company programs., • Provide ongoing performance evaluations and initiate corrective action when necessary., • Serve as a key communication link between Sales Associates, Sales Representatives, chain divisions, and account management., • Communicate programs, procedures, and operational updates to the team., • Foster a positive, team-oriented environment that encourages collaboration, accountability, and engagement., • Promote safety standards, professionalism, integrity, and customer service excellence.SKILLS WE VALUE, • Strong leadership, coaching, and team development abilities., • Excellent communication and interpersonal skills., • Ability to analyze sales data and translate insights into actionable plans., • Strong organizational and time-management skills., • Ability to manage multiple priorities and meet deadlines., • Strategic, proactive problem-solving mindset., • High level of integrity and professionalism.REQUIREMENTS, • High School Diploma or GED required., • 2–5 years’ experience in retail sales, merchandising, or route management., • Supervisory or team-lead experience preferred., • Valid driver’s license with the ability to travel extensively within the assigned territory., • Bachelor’s degree in business, Marketing, or a related field preferred, • Experience in convenience stores, beverage, grocery, or consumer packaged goods (CPG) industries