No phone remote jobs in United States

We're looking for people who are passionate about sales/business development, building relationships and solving problems in real time. The ideal person will have pre-existing experience in solar, ESCO, home improvement, or B2B sales in the New York Metro area. QUALIFICATIONS: - Minimum of 1-year solar, B2B, or home improvement sales experience - 2+ years of overall sales experience - History of proven sales success - Prior experience with CRM systems (we currently use HubSpot); preferred, but not required - Multi-lingual; preferred, but not required - A positive attitude and ability to contribute to a collaborative office culture RESPONSIBILITIES: - Generating new business for both residential and commercial rooftop solar installations - Enrolling new accounts into various community solar programs - Daily leads management via CRM platform - Handle inbound customer inquiries from multiple leads generation sources - Conduct over the phone sales consultations - Schedule in-person/in-home solar, one-on-one or group sales presentations - Weekly leads generation via community engagement (virtually/in-person) WHAT WE PROVIDE: - Competitive pay plus commission (uncapped) - PTO: Paid Time Off (FT employees only) - Holiday Pay (FT employees only) - Health/Dental Benefits ((FT employees only; optional) - Diverse Company Culture ABOUT US: Smarter Energy is a green energy consulting agency dedicated to helping residents and businesses integrate sustainable energy solutions, saving them money while improving the environment. For over 12 years, we have been assisting New Yorkers in adopting green energy practices, from solar panel installations to state funded programs that provide access to solar energy without the need for installations. Join our team, and together, we can make a positive impact on the environment and create a sustainable future. Smarter Energy Services is an M/WBE. Equal opportunity employer. Note: This is an in-person (not remote) role. Candidates must be able to commute to Dumbo, Brooklyn with a flexible schedule between the hours of 9a-5p, M-F. n.

First Citizens Bank & Trust Direct Bank Inbound Customer Service About | First Citizens Bank & Trust Established in 1898 and headquartered in Raleigh, North Carolina, First Citizens Bank is a provider of a range of financial services to individuals, businesses, professionals, and the medical community. The bank serves clients through a network of branch offices, telephone banking, online banking, and ATMs. First Citizens has also recently merged with CIT Group Inc. About Inbound Customer Service Position $14 per hour* ($7.00 per interval) Certification required Phase I – Instructor-Led and Self-Paced 05/19/2025 – 06/16/2025 Phase II – Certification Call-Taking Start Earning Revenue 06/17/2025 – 07/01/2025 No class on Monday, May 26th and Thursday, June 19th Class Time Offered Monday – Friday | 6-hour class 4:00 p.m. – 10:00 p.m. ET Background Check & Drug Screen required System and Equipment Must Meet Platform Standards Service Partners will need one of the following types of phone lines on of class Day 1 and to service the First Citizens Bank & Trust - Direct Bank program: • Cable telephony (connected directly from router/modem device) • Digital service (connected directly from router/modem device) • VoIP through a physical hard phone, i.e., a tangible device that sits on your desktop • Hardwired telephone and headset or keypad/headset, e.g., AGPTek or Plantronics • Dual monitors are strongly recommended • MUST maintain the most recent version of Windows 10 or 11 (fully patched with no pending updates) • An Apple or Android cell phone is required for secondary code verification What to Expect On a daily basis for the First Citizens Bank & Trust – Direct Bank Program: • Serve as an initial point of contact on banking inquiries and concerns. • Provide support for existing and prospective clients via inbound telephone calls. • Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. • Identify cross-sell opportunities and make referrals as appropriate. • Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge. Apply

Are you looking for a stable, established company where you can thrive without the headaches of cold calling, dealing with customers, or chasing endless leads? We’ve been in the retail industry for over 25 years and in the booming eCommerce space for the last seven years, offering a rock-solid foundation for your career. This position is perfect for who wants to maximize their earnings without the typical grind. If you're a telemarketer tired of endless phone calls, a person sick of driving around all day making purchase calls, or a retail associate tired of waiting for customers to walk in, this job is for you! As a Senior Buyer, your role is simple yet highly lucrative: find profitable products by reviewing wholesale price lists, establish and manage relationships with current distributors, and periodically open new accounts—earning generous commissions on every product bought. Why Join Us? ✅ Incredible, Unlimited Earning Potential – Earn commissions on every product you help source and purchase. The more you find, the more you make! ✅ No Cold Calling, No Customer Hassle – Review price lists, identify winning products, and let our system do the rest. ✅ Work from Home without wasting hours on the road. ✅ Your success isn't dependent on foot traffic—you're in control of your earnings! ✅ Proven Success Formula – We provide paid training and a proven sourcing strategy to help you succeed from day one. ✅ Established, Stable Company – Over 25 years in retail and rapidly expanding in eCommerce means your job is secure. ✅ Paid Time Off & Benefits – Enjoy a great work-life balance with PTO, Vacation time and additional perks. ✅ Work-Life Balance – 3 days a week schedule, NO weekends! ✅ Convenient Location Your Responsibilities: Work with our established distributor accounts to source and purchase profitable products. Build and nurture relationships with distributors to maximize product selection and pricing advantages. Prospect and open new distributor accounts that fit our proven eCommerce model. Analyze product opportunities using our proven Amazon sales model. Place restock orders for high-performing products. Work in a collaborative, high-energy team environment. If you’re self-motivated, results-driven, and eager to earn more in an exciting, high-growth industry, we want to hear from you! Apply today and start building your financial future with us. Job Types: Full-time/ Part-time, Commission Pay: $40,000.00 - $125,000.00 per year Benefits: Paid time off Schedule: 3 days a week Work Location: Remote

Growing company based in Queens, NY looking for a part time technician to perform repair and maintenance on customers computers. Knowledge and experience helpful: 1. CAT5 and CAT6 cabling 2. VoIP phone systems 3. Remote access software 4. Customer service 5. Fluent in English

Are you a Psychologist, Counselor, Therapist, and Life Coach looking for a flexible and rewarding way for private practice? Do you want to grow your client base, set your own schedule, and earn more income? If yes, then join Mentalzon, the leading online platform that connects specialists in mental health and clients. About Mentalzon Mentalzon is a platform where you can create your own Psychologist, Counselor, Therapist, and Life Coach profile and start your own private practice. As an employer, Mentalzon has offered flexible work arrangements in the form of 100% remote jobs, including a full-time, part-time, flexible schedule, and work-from-anywhere jobs for applicants across India and the globe, and provide online or in-person therapy sessions. As a Psychologist, Counselor, Therapist, and Life Coach, you will be able to: - Provide online therapy sessions to clients via video, phone or chat - Provide in-person therapy sessions to clients - Show in your Specialist Profile your personal Phone, WhatsApp, Instagram, and Telegram. - Set your own rates and keep 100% of your earnings directly from clients - Receive payments directly and securely via Stripe with just 7% of a transaction fee - Enjoy full autonomy and flexibility over your practice - Get exposure and visibility on our website and social media pages - Receive referrals and reviews from satisfied clients - Write articles and blogs to share your expertise and insights - Adhere to ethical and professional standards and regulations - Reach more clients who need your help Requirements - To be a private practice therapist or counselor on Mentalzon, you need: - A master's or doctoral degree in psychology, counseling, social work, or a related field - A valid license to practice in your state of residence if such is required. - At least two years of clinical experience in providing therapy or counseling - Proficiency in using online platforms and technology - A reliable internet connection and a suitable device for online sessions - A passion for helping people improve their mental health and well-being - A private environment for conducting sessions. - Reliable Internet connection. Note: This job is open to psychologists, therapists, or counselors who have a master’s or doctoral diploma and have a valid license to practice in your state of residence if such is required.

Job Title: Solar Appointment Setter (Door-to-Door and/or Online Lead Generation) Location: NJ Job Type: Commission-Based (Independent Contractor / 1099) Compensation: $1600 per Qualified Appointment Sit/Close Perks: Bonus Trips, Prizes, Awards, and Fast-Track Growth Opportunities About Us: We’re a fast-growing solar company helping homeowners save money while creating a cleaner, greener future. Our mission is to make renewable energy simple and accessible — and we’re looking for driven, outgoing people to join our team as appointment setters. Whether you’re canvassing neighborhoods or generating leads online, this role is your gateway to a high-impact, high-earning opportunity in the solar industry. What You’ll Be Doing: Generate interest in residential solar through door-to-door outreach and/or online lead gen (social media, DMs, etc.) Qualify potential customers and set appointments for our solar consultants to present custom solutions Educate homeowners about solar energy, financial savings, and environmental benefits Use scripts and proven strategies to create curiosity and book high-quality appointments Log and track all leads and follow-ups using simple tools or a CRM Collaborate with a supportive team of closers and leaders to maximize results Hit weekly and monthly performance targets (appointments sat/closed) Pay Structure: 💰 $1600 per Qualified Appointment Sit/Close (Paid on closed deals from your appointments) 🎯 No cap on earnings – the more qualified appointments you set, the more you earn 🏆 Incentives: Win all-expenses-paid trips, cash bonuses, team awards, and exclusive swag 💼 Opportunity to grow into closing, leadership, or team management roles What We’re Looking For: Strong communicator with confidence and charisma Self-motivated, coachable, and hungry to earn Comfortable knocking doors, sending cold messages, or both Resilient mindset — can handle rejection and keep pushing Experience in sales, customer service, or canvassing is a plus (but not required) Access to transportation (for in-person work) or a laptop/phone (for remote outreach) Bilingual is a bonus! Why Join Us: Be part of a mission-driven team changing the future of energy Work when and where you want — total flexibility Get trained by top performers and industry pros Celebrate your success with recognition, prizes, and unforgettable experiences No cap on income and no limits on your potential Apply now and start turning conversations into cash — while helping homeowners go solar and save big!

Smart Merchant Payment is a leading provider of payment processing solutions for businesses of all sizes. We are committed to delivering exceptional service and innovative financial products to our clients. We strongly believe in taking care of our employees, and that starts with exceptional training and support. We are a dynamic and forward-thinking company dedicated to providing our employees with the best possible support and resources. Our commitment to excellence extends to every aspect of our organization, and we are looking for a Customer Service Representative who shares our passion for delivering top-notch service. Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued clients, providing timely and effective solutions to their inquiries and issues. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner • Resolve customer complaints and issues efficiently, ensuring customer satisfaction • Provide accurate information about Aeon Payment Services’ products and services • Process payments and handle account-related tasks as needed • Maintain detailed and accurate customer records • Escalate complex issues to senior team members or supervisors when necessary Qualifications: • High school diploma or equivalent; some college education preferred • Proven experience in customer service or a related field • Excellent communication skills, both verbal and written • Strong problem-solving abilities and attention to detail • Ability to handle sensitive information with confidentiality • Proficiency in Microsoft Office and familiarity with CRM systems • Basic understanding of financial products and services is a plus **Benefits: ** • Full-time, remote position offering flexibility. • Ongoing training and support to enhance your skills. • Bi-Weekly pay and performance bonuses. • Benefits package including Health, Life, Retirement. • Opportunities for career growth and development. • A positive and inclusive work environment.

Are you looking to be part of a fast-paced, high-reward opportunity? Join me as a “Sales Assistant” and take the first step toward building a lucrative career. If you're great with people and love the idea of helping others while earning based on your efforts, this could be your perfect match! No selling required—your job is simple: Book appointments, organize meetings, and help me connect with clients. I’ll handle the rest—consultations, planning, and closing the deals. Your role is crucial, and your rewards? Limitless. --- What You’ll Be Doing: - Generate Leads Like a Pro : Reach out to potential clients through calls, texts, or emails. All you need is a spark to schedule meetings with individuals ready to discuss their financial future. - Schedule Appointments Using Google Calendar : You’ll seamlessly book appointments by sending calendar invites, keeping everything organized in one place, and ensuring smooth meetings with clients. - Follow-Up and Confirm : Stay in touch with clients, confirm their meetings, and make sure everything runs on time. - Track Your Success : Use Google Calendar to keep an eye on every scheduled meeting and track your progress with ease. --- Why This Role is Perfect for You: - High Earnings with No Cap : This is a commission-based position, and the more appointments you book, the more you earn! There’s no limit to your earning potential. - Flexible Schedule : You set your own hours and work from the comfort of your home or anywhere. No 9-5 grind here ! - No Selling, Just Scheduling : Focus on the appointments while I handle the sales. You’ll be part of the action, without the pressure. --- What We’re Looking For: - Communication Skills : Whether it’s over the phone, text, or email, you know how to connect with people. - Organization is Key : You’ll be using Google Calendar to manage appointments, so staying organized and on top of things is a must! - Self-Motivated : You have the drive to make things happen. You’re a go-getter who doesn’t need constant supervision to succeed. - No Experience? No Problem! You don’t need prior experience in financial services. If you're willing to learn, training is provided ! --- Why Work With Me? - Unlimited Earnings : There’s no cap on how much you can make. The more appointments you book, the more you earn! - Work From Anywhere : All you need is a phone, computer, and an internet connection. Work remotely, anytime you want. - Easy, Rewarding Work : This isn’t your typical job. It’s an opportunity to help people while earning great commissions with minimal stress. - No Selling Required : You’re setting appointments, not selling products. I’ll handle everything else, including the important financial advice and closing deals. --- *Ready to Jump In?* If this sounds like the perfect fit for you, I’d love to hear from you! Let’s get started on this exciting journey.

Join our world-class customer support team as a remote representative and help shape exceptional customer experiences. In this role, you'll be the voice of our company, assisting clients with our payment processing solutions while working from the comfort of your home. We're seeking empathetic problem-solvers who can turn customer challenges into success stories. This position offers comprehensive training, career growth opportunities, and the chance to work with cutting-edge payment technologies while maintaining a healthy work-life balance. Requirements: 1+ years of customer service experience in a technical environment Excellent communication and problem-solving skills Experience with CRM software and ticketing systems Strong ability to work independently while maintaining team collaboration Knowledge of payment processing systems is a plus Bachelor's degree preferred but not required Ability to work in a fast-paced environment Strong multitasking and organizational skills Key Responsibilities: Handle customer inquiries via phone, email, and chat with professionalism Troubleshoot complex payment processing issues efficiently Document and track customer interactions in our CRM system Escalate complex issues to appropriate teams while ensuring follow-through Provide feedback for product and service improvements Maintain high customer satisfaction ratings Participate in team meetings and training sessions Create and update support documentation as needed Benefits: Competitive salary with regular performance reviews Comprehensive health, dental, and vision insurance 401(k) with generous company match Unlimited paid time off policy Flexible remote work schedule Regular team building events Career advancement opportunities

Key Responsibilities: Greet guests warmly and assist with check-in/check-out procedures. Handle reservations via phone, email, and online booking systems. Respond to guest inquiries about accommodations, amenities, and local attractions. Address and resolve guest concerns or complaints in a professional and timely manner. Maintain accurate records of bookings, payments, and special requests. Provide recommendations for activities, dining, and experiences at and around the ranch. Assist in coordinating special events or guest packages as needed. Work closely with housekeeping and maintenance teams to ensure guest satisfaction. Follow company policies and procedures to uphold high service standards. Required Skills & Qualifications: Previous experience in customer service, hospitality, or a similar role preferred. Strong verbal and written communication skills. Proficiency in reservation systems and basic computer applications. Ability to multitask and stay organized in a fast-paced environment. Friendly, patient, and problem-solving attitude. Knowledge of local attractions and outdoor activities is a plus. Work Environment & Benefits: Flexible scheduling, including weekends and holidays. Competitive salary with potential for bonuses or tips. Employee discounts on accommodations and activities. Growth opportunities within the hospitality industry.

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

As a remote call center agent, your duties typically involve answering customer inquiries, resolving issues, processing orders, and providing customer service via phone, email, or chat, while working from home. Answering Inbound Calls: Addressing customer questions and concerns, providing information about products or services, and resolving issues. Providing Customer Service: Offering friendly, helpful, and efficient service to ensure customer satisfaction. Resolving Customer Issues: Investigating and addressing customer complaints, problems, or technical difficulties. Processing Orders and Payments: Taking orders, processing payments, and updating customer accounts. Providing Product Information: Assisting customers with product inquiries, features, and benefits. Troubleshooting Technical Issues: Guiding customers through troubleshooting steps or referring them to technical support.

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly

Responsibilities • Manage and maintain schedules, appointments, and meetings for executives and team members. • Coordinate travel arrangements, including flights, accommodations, and transportation. • Prepare and organize documents, reports, and presentations for meetings and conferences. • Answer and direct phone calls, emails, and inquiries in a professional and timely manner. • Maintain office supplies and equipment, ensuring everything is stocked and in working order. • Assist with the onboarding process for new employees, including paperwork and orientation. • Provide general administrative support, such as filing, copying, and organizing files and records.

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

Assistant is responsible for helping our staff with multiple professional duties. This position will be mainly remote, but may require in person assistance from time to time. Multilingual candidates preferred, but not required. Must be a resident of New York City, Nassau, Westchester or Northern New Jersey. Duties include, but are not limited to, answering phone calls and greeting clients, contributing to fact-checking, compiling data, and communicating with contractors, etc. Communicating with clients via phone, by email. Briefing the manager and other employees. Seeing to administrative tasks like making copies and sending invoices. Attending meetings, taking accurate notes on proceedings. Organizing documents and record-keeping. Transcribing and proofreading documents. Scheduling client appointments. Might be required to go to properties in New York City or New Jersey from time to time. Maintaining client confidentiality and privacy. INDEPENDENT, SELF-MOTIVATED, TIME FLEXIBILITY, RESPONSIVE and AVAILABLE. Probationary period before permanent official offer.

Location: REMOTE About Us We are a growing EdTech company that provides out-of-the-box youth entrepreneurship training curriculum and seed funding to schools, community-based organizations, and city agencies nationwide. Our mission is to empower educators and organizations with tools that enhance student learning and engagement and catalyze economic leadership. Job Overview We are looking for a part-time Sales Development Representative (SDR) to join our team and help us expand our customers. The SDR will be responsible for managing communication with prospective customers, setting up sales calls via phone and Zoom, and nurturing relationships with key stakeholders in the education and nonprofit sectors. This is an excellent opportunity for a results-driven, self-motivated individual who is passionate about education and technology and wants to work in a dynamic, mission-driven environment. Key Responsibilities Lead Generation: Conduct outbound outreach via email, phone, and LinkedIn to engage decision-makers. Qualifying Leads: Assess prospects’ needs, budget, and interest level, and schedule discovery calls. CRM Management: Accurately log all interactions and track prospect engagement in our CRM system. Follow-Up: Nurture relationships with leads through consistent communication and valuable content. Collaboration: Work with our team to refine outreach strategies and ensure a smooth handoff of customers to our Customer Success Manager. Who You Are Sales-Driven: You have a passion for connecting with people and are motivated by meeting goals. Strong Communicator: You’re comfortable engaging with stakeholders via email, phone, and video calls. Organized & Detail-Oriented: You can manage multiple leads at different stages of the sales funnel. Tech-Savvy: Comfortable using CRMs (Copper, Pipedrive, Hubspot or Salesforce), LinkedIn Sales Navigator, and email automation tools. Self-Starter: Able to work independently and manage your time effectively in a remote environment. Qualifications 2+ years of experience in sales, business development, or customer outreach (preferably in EdTech, SaaS, or education services). Familiarity with K-12 schools, community-based organizations, or government agencies is a plus. Strong written and verbal communication skills. Experience with CRM tools and sales engagement platforms.

We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance while embodying our company’s values of service, integrity, and excellence. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding our services, products, and company policies. Handle customer complaints and concerns with empathy, aiming for resolution and customer satisfaction. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with other departments to ensure customer needs are met effectively. Assist in the development of customer service policies and procedures to enhance service quality. Stay updated on product knowledge and industry trends to provide informed assistance. Participate in team meetings and training sessions to improve skills and service delivery. Qualifications: High school diploma or equivalent; additional education or certifications in customer service is a plus. Previous experience in a customer service role preferred. Strong verbal and written communication skills. Excellent problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficient in using computers and customer service software (experience with [insert specific software if applicable] is a plus). A positive attitude and a passion for helping others. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. remote work options, flexible hours, etc.