Facility Administrator - Nashville
2 months ago
Nashville
Job Description At Steadfast Health we're a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We're a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We'd love to meet you and tell you about what we're building! About the Role As the Facility Administrator, you will be responsible for overseeing the daily operations and performance of our Nashville outpatient clinic, specializing in substance use disorder (SUD) treatment. Your role is crucial in ensuring the delivery of compassionate, patient-centered care, while maintaining compliance with federal, state, and local regulations. You will lead a cross-functional team and serve as the on-site operational leader, providing unwavering support to clinic staff. Your leadership will empower the team to navigate challenges and deliver high-quality patient care while fostering a positive and inclusive clinic environment. Base salary range (DOE): $90,000 - $110,000 (plus incentives) Responsibilities Operations & P&L Management: • Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, strong team morale, efficiency, and compliance., • Own the clinic's P&L, managing budgets, revenue, and expenses to drive financial sustainability and growth., • Lead by example, mentor, and develop staff to cultivate a supportive, collaborative, and high-performing team environment., • Ensure strong hiring, onboarding, and talent development processes to drive employee satisfaction and high-quality patient care delivery., • Champion a patient-first approach by providing clinicians with the resources and training they need to deliver exceptional, evidence-based care., • Ensure that patient care is holistic, compassionate, and in line with best practices for substance use treatment., • Partner with the Business Development team to strengthen relationships with community organizations, local health providers, and advocacy groups to build a strong community network around the clinic., • Serve as a key operational liaison to hospital partners, ensuring a seamless, high-touch experience that reflects Steadfast's commitment to being a trusted extension of their care team - responsive, proactive, and solutions-oriented., • Medical, dental and vision coverage, • Flexible time off with generous PTO, floating holidays, and paid volunteer days, • 401K Match, • Employee assistance program, • 100% employer-paid short-term and long-term disability and employer-sponsored life insurance, • Professional development opportunities, • Employee referral program, • Proven leadership experience in outpatient clinic operations management, within a substance use disorder treatment setting., • Track record of setting, monitoring, and achieving operational goals, with a focus on performance metrics and outcomes across a diverse team., • Proficiency in using data dashboards, EHR reporting tools, and Excel to track key performance indicators (KPIs) such as patient retention, access, and staff productivity., • Skilled in leading data-driven performance improvement initiatives to elevate clinic performance and patient care quality., • Solid understanding of patient care processes, healthcare best practices, and regulatory requirements, in SUD treatment setting., • Experience with workflows and regulatory standards., • Strong interpersonal and team-building skills, with an ability to develop, engage and inspire diverse clinical and operational team members., • Ability to manage crises with empathy, professionalism, and poise while supporting your team through challenges., • A natural relationship-builder with deep community ties, capable of fostering strong partnerships with local organizations and healthcare providers., • Prolonged periods of sitting at a desk and working on a computer., • Ability to operate standard office equipment (e.g., computer, keyboard, phone, printer) as part of regular work duties., • Sufficient visual acuity to read and analyze data on screens and in printed reports., • Manual dexterity sufficient to type, use a mouse, and handle office tools and documents., • Ability to participate in virtual meetings with both audio and visual components (e.g., Zoom, Teams)., • Ability to navigate clinic spaces, including patient rooms, offices, and common areas., • Work may involve exposure to high-stress situations requiring emotional resilience, professionalism, and de-escalation skills., • Ability to remain on your feet for extended periods, including walking and standing during clinic operations., • Ability to occasionally lift and carry office supplies or clinic materials weighing up to 20 pounds., • Ability to respond to emergency situations, which may require quick mobility and/or providing assistance to ensure patient or staff safety. Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.
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