Customer Service / Administrative Assistant
10 days ago
Houston
Job Description Now Hiring: Customer Service / Administrative Assistant Location: Faevaa Detail World – 11283 Homestead Rd, Houston, TX 77016 Pay: $15/hr | Weekly Pay (Direct Deposit) About Us Faevaa Detail World is Houston’s rising hand car wash and auto detail shop delivering All Elite Auto Care & Detailing. Our services go far beyond automated car washes—everything is done by hand with precision and care. As we continue to grow, we are looking for a professional, dependable, and customer-focused Administrative Assistant to manage our front desk and support daily operations. Position Overview The Customer Service / Administrative Assistant will serve as the first point of contact for customers, ensuring a smooth and professional experience in our lobby and over the phone. This role combines customer service, office administration, and light facility upkeep to help our detail shop run efficiently. Key Responsibilities • Greet and assist customers in the lobby with a friendly, professional attitude, • Answer and return phone calls, emails, and customer inquiries promptly, • Manage appointment scheduling, confirmations, and reschedules, • Process customer payments (cash, card, digital) accurately and securely, • Maintain a clean, organized, and welcoming front lobby/reception area, • Assist with basic administrative tasks: filing, data entry, updating records, • Send customer follow-up emails, promotions, and service reminders, • Support management with day-to-day office tasks and coordination with the service team, • Monitor lobby supplies and ensure brochures, service menus, and refreshments are stocked, • Handle occasional marketing duties such as distributing flyers or posting updates online, • Prior experience in customer service, office administration, or receptionist roles preferred (auto shop/retail/service industry a plus), • Excellent communication skills (in person, phone, and email), • Strong organizational and multitasking abilities in a fast-paced environment, • Comfortable with technology: booking systems, POS systems, and email communication, • Dependable, punctual, and able to work independently without constant supervision, • Professional appearance and demeanor in a customer-facing role, • Must have reliable transportation to and from our shop daily $15/hr starting pay Weekly direct deposit (Fridays) Opportunities to grow with a fast-expanding auto service brand Supportive team environment in a professional shop setting Career-building role with exposure to both customer service and auto care operations Who We’re Looking For We’re not just hiring a receptionist — we need a dedicated team member who will take pride in keeping our front-of-house professional, efficient, and customer-friendly. If you are dependable, detail-oriented, and looking for a long-term career in a growing company, we want to hear from you. How to Apply Submit your resume or work history for review. Please confirm that you can commute reliably to 11283 Homestead Rd, Houston, TX 77016 before applying. Join Faevaa Detail World and help us deliver Houston’s most elite auto care experience — from the lobby to the service bay. Company DescriptionFaevaa Detail World is a premier hand car wash and auto detailing business based in Houston, Texas. We specialize in high-quality, professional detailing services—from express washes to advanced paint correction and ceramic coatings. As we transition from a hustle-based model to a fully structured, growth-focused operation, we’re building a dream team of skilled professionals who are passionate about car care, customer service, and excellence. Our mission is simple: to set the standard for detailing in Houston while creating real career opportunities for serious workers. Join us as we grow—Faevaa Detail World is more than a car wash; it’s a movement.Faevaa Detail World is a premier hand car wash and auto detailing business based in Houston, Texas. We specialize in high-quality, professional detailing services—from express washes to advanced paint correction and ceramic coatings. As we transition from a hustle-based model to a fully structured, growth-focused operation, we’re building a dream team of skilled professionals who are passionate about car care, customer service, and excellence. Our mission is simple: to set the standard for detailing in Houston while creating real career opportunities for serious workers.\r\n\r\nJoin us as we grow—Faevaa Detail World is more than a car wash; it’s a movement.