Workforce Development Programs Manager
2 days ago
Chicago
Job Title: Workforce Development Programs Manager Department: Programs Reports To: Programs Director FLSA Status: Exempt Salary Range: $80,000-$87,000 Our Culture: HACIA’s culture is rooted in our mission & guided by our values charter, which serves as a shared commitment to embodying the principles that define who we are & how we lead, serve & work together. These five values guide our decision, partnership, & action we take: 1. Community: We build together., 2. Excellence: We set the standard., 3. Integrity: We do the right thing., 4. Stewardship: We care for what has been entrusted to us., 5. Advocacy: We raise our voices for equity & opportunity. At HACIA, we pledge to live these values daily, hold ourselves & one another accountable as we continuously reflect & evolve to ensure these values remain alive in our culture. Position Summary Under the leadership of the Senior Director of Innovation and Impact and Programs Director, the Workforce Programs Manager oversees HACIA’s workforce training programs, including supportive services and job placement. This role manages grant funded initiatives, ensures program compliance and data tracking, and collaborates with partners to help participants successfully transition into construction careers. Essential Duties & Responsibilities Program Management & Delivery • Provide day-to-day coordination & oversight of workforce development programs, ensuring alignment with program goals, grant requirements, & HACIA policies & compliance standards., • Assist in the development, implementation, & evaluation of workforce development programs serving underserved populations, including training in trades, clean energy, green construction, professional services, & other construction-related fields., • Develop & maintain the annual training program calendar, including timelines for marketing, recruitment, enrollment, program delivery, completion, & participant transition., • Ensure high-quality programming by monitoring participant engagement & satisfaction, as well as the performance of workforce staff, instructors, & training partners., • Coordinate closely with the Grants Manager to support budget spend-down, data tracking, & operating plans for grant-funded programs., • Manage program budgets & reporting data to ensure accuracy, accountability, & compliance with grant & organizational requirements., • Prioritize data integrity by establishing & maintaining effective tracking systems & documentation processes for workforce & transition outcomes., • Collaborate with Programs Department leadership to develop annual program budgets & strategic priorities., • Design & implement evaluation methods to assess program outcomes, strengths, & opportunities for improvement, including pre- & post-assessments., • Maintain awareness of construction industry workforce trends & identify opportunities for new program development or expansion., • Develop & maintain relationships with key industry stakeholders, including employers, unions, training providers, & community partners., • Collaborate with the Marketing team to create outreach & marketing strategies that expand program pipelines & strengthen stakeholder engagement., • Identify & coordinate wraparound & supportive services that help participants overcome barriers to program completion & employment., • Train, mentor, & support workforce program staff on program coordination, compliance requirements, & service delivery., • Support the hiring & onboarding of new staff, while fostering professional development & effective delegation within the team. Must possess a valid driver’s license & maintain a personal vehicle with required insurance coverage. Competencies: To perform the job successfully, an individual should demonstrate the following: • Project Management: Communicates changes & progress. Completes projects on time & budget. Coordinates projects & develops project plans. Manages project team activities., • Communications - Exhibits good listening, comprehension, & empathy. Expresses ideas & thoughts in written form. Expresses ideas & thoughts verbally. Keeps others adequately informed. Selects & uses appropriate communication methods. Keeps leadership informed as needed., • Achievement Focus- Demonstrates persistence & overcomes obstacles. Measures self against standard of excellence. Recognizes & acts on opportunities. Sets & achieves challenging goals. Takes calculated risks to accomplish goals., • Job Knowledge- Exhibits ability to learn & apply new skills. Keeps abreast of current developments. Requires minimal supervision. Uses resources effectively. Is able to delegate work to others., • Strategic Thinking- Adapts strategy to changing conditions. Analyzes market & competition. Develops strategies to achieve organizational goals. Identifies external threats & opportunities., • Problem Solving – Develops alternative solutions. Gathers & analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations., • Teamwork: Balances team & individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity & openness to others’ views. Gives & welcomes feedback. Puts success of team above own interests. Qualifications: • Education/Experience: Bachelor's degree from four-year college or university; & more than 4 years related experience in direct management of multiple workforce training programs. 6+ years of experience in direct management of multiple-grant funded workforce development programming will be prioritized., • Management Ability: 3+ years of experience in managing more than one person; skilled at developing a team & guiding a team to achieve excellence. Strong ability to delegate tasks, lead by example, & adept at capturing & understanding directives with the ability to lead the team to follow., • Language & Writing Ability: Excellent writing skills. Read & interpret documents such as grant proposals, policies, & procedure manuals. Write routine reports & correspondence. Speak effectively before groups of customers or employees with the ability to tailor messages to different audiences., • Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Solve & analyze problems involving several concrete variables in standardized situations., • Computer Skills: Proficient in MS Office. Work Environment: Primarily an office environment with occasional travel throughout Chicago & Chicagoland. Core hours are 9am–5pm with occasional evening work for member events. Physical Demands: • Prolonged sitting & computer use, • Ability to lift up to 15 pounds, • Frequent hand use & movement during events, including setup & networking Benefits: HACIA offers comprehensive benefits including • 401k with match, • Paid time off, • Medical Insurance & Flex Spending Plan, • Dental Insurance, • Vision Insurance, • Paid Parking Disclaimer: The above job description is intended to describe the general nature of the position & should not be construed as an all-inclusive list of duties, skills, & standards required for the position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed or as assigned by their supervisor. Equal Employment Opportunity: HACIA is an Equal Opportunity Employer. HACIA hires individuals on the basis of their qualifications & ability to complete the essential requirements & responsibilities of the job to be filled. It is HACIA’s policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans' or military status, regardless of how discharged, source of income, credit history, arrest records, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. HACIA will provide equal opportunities in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits & all other privileges, terms, & conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment. Cover letter & responses to the pre-screening questions below are required. Please include in 1 file when submitting or send to • Why HACIA?, • What interested you in this specific role?, • What do you know about HACIA’s existing workforce development programs?, • Why do you think you’re a good fit for this role?, • Tell us about a workforce development or training program you’ve led in the past., • What were the challenges & what made it successful?, • What are you looking for in your next role & how does this position align with long term goals?