Product manager jobs in New York, NY - Page 2Create job alerts

We are a growing family-owned business looking for teammates who are passionate about hospitality, food, and coffee! ** Summary/Objective** To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. ** Essential Function** - Understand that our guest is our #1 priority. - Greet guests in a courteous and friendly manner (where applicable). - Follow all recipes and practice portion control to prepare, garnish, and present ordered items. - Maintain proper and adequate set-up of the kitchen/station daily. This includes requisitioning and stocking of all required food, paper products, and condiments. - Handles, stores, and rotates all products properly. - Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment. - Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality. - Complete opening, on-going, and closing checklists as required. - Return all items used during your shift to the proper place, clean and organize all work and storage areas, including all coolers and refrigerators, and empty and reline all trash containers. - Assumes 100% responsibility for the quality of products served. - Perform general and specific cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards. - Other duties as assigned. - Required Education & Experience - One year experience working in food service environment is essential. - High school diploma preferred. - Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders. - Experience in dealing with problems involving customer service. - Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges. - Food Handlers permit as required by law. - Brand Certification as required by law. - Ability to remember, recite and promote the variety of menu items. - Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check. - Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members. All Hungry Llama LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Employee discounts Experience level: 2 years Restaurant type: Casual dining restaurant Restaurant experience: 2 years (Required) Ability to Commute: New York, NY 10014 (Required)

Teachers and Assistant Teacher with A Bachelor's or associate degree in Early Childhood · Child Psychology, so long as the person has 12 credits specific to early childhood · Child Development, so long as the person has 12 credits specific to early childhood · Elementary Education · N-6 Elementary Education · Special Education, Students with Disabilities (B-2) or Students with Disabilities (1-6) · General Education, so long as the person has 12 credits specific to early childhood Job description Seeking warm loving and caring Babysitters/ Teachers and Assistants for a Daycare Center immediate hire for the right candidate Must have love and compassion towards children. Job Type: Full-time Work Location: In person · Ability to work 40 hours a week · Ability to work a flexible schedule as needed · Excellent classroom set-up and management skills · Excellent verbal and written communication skills · Organized, self-directed, enthusiastic and flexible Job responsibilities Here's a brief overview of what you'll be doing: Assisting the head teacher with daily activities and as assigned Interacting, supporting and working with children Helping to establish a mutually respectful and productive classroom · Other duties as assigned by the Education Director/Owner Job Types: Full-time, Experience: Early Childhood Education: 1 year (Preferred) Teacher Assistants Job Type: Full-time Pay: $36,000.00 - $55,000.00 per year Benefits: Flexible schedule Schedule: Monday to Friday Work Location: In person

Qualifications 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business Proof of achievement in prior sales and customer service roles Enthusiasm for retail, wireless technology and products, and customer service Ability to travel to our various locations in your assigned district as our business needs dictate Strong communication and interpersonal skills Be self-motivated and goal oriented Strong attention to detail and accuracy Able to work evenings, weekends, and holidays with a flexible schedule Must be 18 years of age or older and able to provide proof of work eligibility in the US Benefits Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee perks Full Time At Your Wireless, we understand high performing people deserve great pay and benefits We have an incredible list of benefits for team members and an extremely lucrative “un-capped” commission structure where the “Sky’s The limit” on your personal earnings Strong base-pay and an unprecedented un-capped commission schedule designed to reward you for your selling efforts Flexible Work Schedule Personal Time Off 40 hours of paid time off after the first year! Employee discounts on Verizon Wireless Service Employee discounts on devices and accessories Pleasant and fun working atmosphere Significant opportunities to grow in our company Win prizes and trips through various sales contests throughout the year Responsibilities Creating the ideal customer experience for each customer, every day Assisting new and existing customers throughout the sales process Educating our customers on all Verizon Products and Services we offer Producing sufficient sales to meet and exceed company and location production standards Handling all customer situations as trained to completely satisfy customers’ needs Assisting both the Store Manager and Assistant Manager in tasks assigned to you personally or the team Completing all required trainings as directed by Your Wireless and Verizon Wireless Setting an example of personal and professional conduct for employees and others Developing your professional skills to take on additional responsibilities that would lead to career advancement opportunities at Your Wireless Job description Verizon Wireless Retail Sales Associate Your Wireless – Verizon Wireless Premium Retailer Location: New York, New York Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee perks. Full Time Your Wireless, a Verizon Wireless Premium Retailer, is still growing! We are hiring outgoing, sales minded, and ambitious people to join our Retail Sales Teams in New York, New York. As a Your Wireless, Verizon Wireless Retail Sales Associate, your role is to provide an amazing customer experience, by working directly with our customers, educating them on the Verizon Products and Services we offer and then guide them through the selection and buying process. At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and an extremely lucrative “un-capped” commission structure where the “Sky’s The limit” on your personal earnings. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, are driven by goals and accomplishments, and are focused on delivering an exceptional customer experience to earn repeat business. As a Verizon Wireless Retail Sales Associate for Your Wireless, you will enjoy some great perks: • Strong base-pay and an unprecedented un-capped commission schedule designed to reward you for your selling efforts. • Flexible Work Schedule. • Personal Time Off. 40 hours of paid time off after the first year! • Employee discounts on Verizon Wireless Service • Employee discounts on devices and accessories • Pleasant and fun working atmosphere. • Significant opportunities to grow in our company. • Win prizes and trips through various sales contests throughout the year. As a Verizon Wireless Retail Sales Associate for Your Wireless, you will be: • Creating the ideal customer experience for each customer, every day. • Assisting new and existing customers throughout the sales process. • Educating our customers on all Verizon Products and Services we offer. • Producing sufficient sales to meet and exceed company and location production standards. • Handling all customer situations as trained to completely satisfy customers’ needs. • Assisting both the Store Manager and Assistant Manager in tasks assigned to you personally or the team. • Completing all required trainings as directed by Your Wireless and Verizon Wireless • Setting an example of personal and professional conduct for employees and others. • Developing your professional skills to take on additional responsibilities that would lead to career advancement opportunities at Your Wireless. At Your Wireless, we require our Verizon Wireless Retail Sales Associates have the following skills and experience: • 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business. • High School Diploma or equivalent is preferred. • Proof of achievement in prior sales and customer service roles • Enthusiasm for retail, wireless technology and products, and customer service. • Ability to travel to our various locations in your assigned district as our business needs dictate. • Strong communication and interpersonal skills. • Be self-motivated and goal oriented • Strong attention to detail and accuracy. • Able to work evenings, weekends, and holidays with a flexible schedule. • Must be 18 years of age or older and able to provide proof of work eligibility in the US.

About Waltz AI Waltz AI is a cutting-edge marketing platform that empowers teams to build web pages, landing pages, and complete digital experiences through AI-driven prompts and a visual builder. We collect leads, automate email campaigns, and include built-in image editing—all backed by powerful, intuitive AI. The Role We’re seeking a passionate Project Manager to lead our development team. You’ll own the delivery of new features, coordinate across design, engineering, and QA, and ensure we hit milestones on time and on budget—all while fostering a culture of learning and innovation. Key Responsibilities - Plan, track, and drive development sprints from kickoff to launch - Serve as the primary liaison between product, design, and engineering - Define clear project scopes, timelines, and success metrics - Identify and mitigate risks; troubleshoot roadblocks in real time - Facilitate daily stand-ups, sprint planning, and retrospectives - Mentor and motivate team members; encourage professional growth What We’re Looking For - 3+ years of technical project management experience (software/web development) - Strong leadership skills with a bias for action and results - Excellent communicator—able to translate complex ideas for diverse audiences - Passion for AI-powered products and a willingness to roll up your sleeves - Adaptable mindset; eager to learn emerging tools and methodologies - Comfortable working remotely, with occasional travel to our NYC office (approx. 1–2 weeks/year) Nice to Have - Experience with Agile/Scrum frameworks - Familiarity with AI/ML product lifecycles - Background in marketing technology What We Offer Fully remote role with some occasional visits to our midtown office. Competitive $40/hr starting rate, paid weekly Opportunity to shape the future of AI in marketing How to Apply Submit your resume and a brief cover letter outlining your project management experience and why you’re excited about AI marketing. We’ll review applications on a rolling basis. Join us at Waltz AI and lead the charge in building the next generation of marketing technology!

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Overview: Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts! SUMMARY The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork. We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text. Qualifications: QUALIFICATIONS At least 1 year of key holder experience in a retail setting preferred Excellent verbal and written communication skills Must be available to work weekends (Friday, Saturday, and Sunday) Must commit to two store closings per week, including one being Friday or Saturday Ability to utilize retail POS System & Inventory Scanner Must be able to make change using American Monetary units Ability to carry out detailed tasks and projects with minimal direction or supervision Strong interpersonal skills and ability to build positive working relationships Completion of the Shift Supervisor three month training program WORK ENVIRONMENT Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising The ability to stand/walk for extended periods of time Must have ability to safely lift 50 lbs. without restrictions Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean Ability to use and climb ladders and/or step stools Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.) The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations Noise level in the work environment is usually moderate to loud Adult content environment Must be at least 18 years old All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations. #joinourteam #job #hiring #sales #retailsales #work #fashion #workingretail #nowhiring #jobsearch #jobhunt #employeediscount #shopping #adultitems #hustler #husterhollywood #hustlerstores #fun #dedicated #ambitious #enthusiastic #monthlybonus #howwehustle Responsibilities : ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand Responsible for holding store keys to open and close without management as necessary Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs Manages rest and meal break schedules and ensures that all zones are covered Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette Assists with managing company standards of merchandise presentations, signage and displays Escalates performance concerns to the Store Manager Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers Assists with store security including checking bags and monitoring fitting rooms Ensures that store staff are treated professionally, courteously and respectfully Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager Adheres to and ensures compliance with all LP policies Has full understanding/knowledge of inventory management procedures Represents the company in a professional and positive manner Other duties as assigned

We are expanding and looking for a reliable full-time team member to join our Midtown Manhattan location (31st Street). Friendly team, stable hours, and growth potential! Job Responsibilities: Manage store inventory, assist with shipping/receiving Greet and assist customers, handle orders and inquiries Support daily store operations with the team Requirements: Experience in inventory management and product flow Bilingual in English & Chinese (written and spoken) Responsible, organized, and customer-oriented Prior experience in wholesale/retail or design is a plus Schedule: 6 days a week (flexible based on store schedule) Salary negotiable. Training and promotion opportunities provided. Feel free to message for more info!

Commission-Based Sales Rep for Callid (Perfect for Stylists, Students, or Side Hustlers) Location: New York City (In-person sales – boroughs welcome!) Compensation: Commission only – $50 per sale + 10% monthly recurring Type: Independent Contractor / Flexible Hours 🔥 About Callid We just launched Callid — a brand-new tool helping salons like yours look professional when calling clients. Instead of showing up as “Unknown Number,” your branded contact card (with your name, logo, and info) is saved to your client's phone with just one tap. Salons using Callid are seeing: ✅ More answered calls and texts 📲 More Instagram follows and rebookings 💅 Stronger client loyalty We're growing fast, and we need your help getting Callid into the hands of salons across NYC. 🎯 Your Role As a Sales Rep, you'll: Walk into salons, drop off flyers, and pitch owners/managers DM or text salons to follow up and close the deal Show how Callid works using your phone (it takes 2 minutes) Use your custom sign-up link to track sales and earn commission 💰 What You Get $50 per salon sign-up 10% monthly recurring commission Bonuses for hitting sales milestones (e.g. $100 for 10 salons/month) Full training, marketing materials, and demo scripts Flexible hours – work when you want, where you want Perfect for stylists, beauty school students, influencers, or side hustlers 💡 Who You Are You know how to talk to salon owners and stylists (maybe you are one!) You’re confident walking in, showing off a product, and closing a deal You’re looking for flexible work that pays well You’re based in NYC and can travel around the city easily 🚀 How to Apply Please apply now with a short description of yourself and why you think you'd be a great fit!

About Us: Cali is a luxury hair salon dedicated to delivering an elevated beauty experience. Known for our stylish atmosphere, exceptional service, and elite team of professionals, we pride ourselves on creating a welcoming and personalized experience for every client. Job Overview: We are seeking a poised, professional, and personable Receptionist/Hostess to be the face of our salon. This individual will play a vital role in maintaining the salon’s high standards of hospitality and organization, ensuring clients feel pampered from the moment they walk in. Key Responsibilities: Greet clients with warmth and professionalism Manage the salon’s scheduling system and phone/email inquiries Confirm appointments and handle rescheduling with care Maintain a clean, calm, and elegant front-of-house environment Assist clients with refreshments and comfort while they wait Coordinate with stylists and management to ensure a seamless client experience Handle retail transactions and product recommendations Qualifications: Previous experience in a luxury, customer-facing environment preferred Excellent communication and organizational skills Friendly, polished appearance and professional demeanor Proficiency with salon software and booking systems a plus Ability to multitask in a fast-paced setting with grace Passion for beauty, fashion, and client service Perks: Work in a chic, inspiring salon environment Opportunities for growth and ongoing training Employee discounts on products and services Be part of a supportive, style-forward team

Were looking for vibrant and enthusiastic team members to join our photo concession team at the iconic Edge Building! If you love engaging with people, thrive in fast-paced environments, and have a natural smile that lights up a room, wed love to hear from you. What Youll Do: Greet guests with warmth and a genuine smile Manage multiple guest interactions with ease Explain our photo products clearly and confidently Assist visitors at self-service kiosks and answer general questions Share details about current promotions and specials Handle transactions efficiently (cash/card, receipts, etc.) Keep energy high and maintain a positive, helpful attitude Work flexible hours, including weekends and holidays What Were Looking For: Friendly, outgoing personality Reliable and punctual Quick learner and team player Strong communication skills Ability to follow directions and stay organized Bilingual is a bonus! Perks of the Role: Starting at $17.00/hr Performance-based commissions & bonuses Holiday pay incentives on select dates Complimentary membership to the museum and aquarium Opportunities to grow and move up within the company Job Types: Full-time, Part-time, Seasonal Shift: 8-hour shifts Location: On-site at Edge Building Be part of a team that values energy, positivity, and the joy of creating memorable guest experiences. Apply now and start an exciting journey in one of NYs top cultural destinations! Job Types: Full-time, Part-time Pay: From $17.00 per hour Work Location: In person

Recruitment title: Sales Account Executive/Manager | Xuper Funding Xuper Funding is a trusted funding provider that helps businesses in the U.S. and Canada access capital quickly and seamlessly. With a focus on transparency and efficiency, Xuper Funding empowers companies to grow, manage cash flow, and seize new opportunities by offering clear and sustainable financial solutions. [Job responsibilities] Follow up with potential customers provided by the company, answer product questions, and explore potential customers Assist customers in completing loan applications and developing reasonable financing plans Maintain customer relationships, make regular return visits, and record customer feedback Assist in handling customer repayment issues after loans, and coordinate with relevant departments Participate in marketing activities, provide customer feedback, and optimize products and services According to the company's business development, assume other related functions and receive training [Job requirements] Must be able to speak Chinese & English and communicate without barriers College degree or above, sales or service industry experience preferred At least two years of sales or service industry experience, loan and payment-related experience preferred Take the initiative to learn, be goal-oriented, and be motivated! Adapt to a fast-paced work environment and be willing to develop long-term [Salary and benefits] Basic salary + high commission + performance bonus Professional training to help you become an expert in the financial industry High-end networking opportunities to quickly improve your career development Work location: Flushing, New York Work hours: Monday to Friday (8-hour work system)

Laundry Capital will be hosting a interviewing event this coming Wednesday April 9th at 10AM. The positions: AGM: Description: Partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: 4 years of work experience and 1+ years in retail, service, sales, or operational management. Pay: $18 - $20 per hour (Full time 32-40 hours a week). GM: Description: Drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: · 5 years of work experience, minimum and 3+ year in supervisory/management position Pay: $22 - $25 per hour (Full time 36-40 hours a week). We will go over the positions in detail during Wednesdays meeting and prescreen candidates for the position who then will meet with the employer and be interviewed. If you are interested you can come to Workforce1 Brooklyn hub located at: 9 Bond Street Fifth Floor Brooklyn NY 11201 Please expect to be here for 2-3 hours.

Job Overview We are seeking a dedicated and experienced FSQA Manager to oversee our food safety and quality assurance processes. The ideal candidate will be responsible for ensuring compliance with industry standards and regulations, while also leading a team to maintain the highest quality of our products. This role requires a strong understanding of FDA regulations, ISO standards, and HACCP principles. Duties Develop, implement, and maintain food safety and quality assurance programs in accordance with FDA regulations and ISO standards. Conduct regular quality audits to ensure compliance with internal policies and external regulations. Utilize tools such as micrometers and coordinate measuring machines to assess product quality. Analyze data from quality control processes to identify trends and areas for improvement. Lead the team in the execution of HACCP plans and ensure proper documentation is maintained. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Train staff on quality assurance protocols and best practices to foster a culture of continuous improvement. Skills In-depth knowledge of FDA regulations, ISO 9001, ISO 13485, and HACCP principles. Proficiency in using measurement tools such as micrometers and coordinate measuring machines. Strong experience in QA/QC processes including conducting quality audits. Ability to analyze complex data sets to inform decision-making. Familiarity with Calypso software for measurement analysis is a plus. Excellent leadership skills with the ability to motivate and develop a team. Strong communication skills for effective collaboration across departments. Join us as we strive for excellence in food safety and quality assurance! Job Types: Full-time, Permanent Pay: $90,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Artisan Barber is not just a barbershop—it is a sanctuary of craftsmanship and community in the heart of New York City's Upper East Side. Founded in 2017, our philosophy is rooted in a deep commitment to providing exceptional grooming experiences where tradition and innovation intersect. We believe that a barbershop should be more than a place for a haircut or shave—it is a space where people connect, exchange ideas, and walk out feeling their best. Our team is dedicated to elevating the craft of barbering, with each of our artisans bringing a unique blend of skill, passion, and artistry to every client. From the moment you enter our doors, you are welcomed into an environment where every detail, from the aesthetic design of the space to the precision of each service, is designed with intention. The barbers at Artisan are true masters of their craft, constantly evolving and staying ahead of industry trends, all while fostering a warm, positive, and professional atmosphere for clients. With a rapidly growing client base of over 5,000 and multiple locations, Artisan Barber has become a cornerstone of the community—a place where our clients trust not only in our expertise but in our commitment to providing a personalized, exceptional experience every time they visit. We pride ourselves on offering the highest level of grooming services, paired with top-tier products that ensure our clients leave feeling transformed, confident, and their best selves. As we continue to evolve, we’re looking for talented barbers who share our passion for quality, service, and artistry. Whether you’re an established professional with a loyal following or a rising star ready to cultivate your clientele in a dynamic and supportive environment, Artisan Barber offers the perfect setting for you to grow, thrive, and make your mark in the world of high-end grooming. Location: High-End Boutique Barber Shop, Upper East Side Position Overview: We’re seeking a highly skilled and experienced Barber with 3-5 years of industry experience to join our team. Whether you’re an established stylist with a loyal clientele or looking to grow within a high-end boutique environment, we offer a flexible work culture with competitive pay and plenty of room for growth. As a part of our team, you’ll be expected to provide exceptional grooming experiences while contributing to the positive and welcoming environment we’ve created. Key Responsibilities: • Client Service: Provide high-quality haircuts, shaves, and grooming services to clients with precision and care. • Client Relations: Build strong relationships with clients, ensuring they leave feeling their best. Repeat clients and word-of-mouth are key to your success. • Product Knowledge: Educate clients on high-end products, making recommendations that align with their personal grooming needs. • Team Collaboration: Work with a close-knit team of barbers and staff to maintain an organized and efficient work environment. • Administrative Tasks: Use technology to manage appointments, communicate with clients via email, and stay organized. Qualifications: • Experience: 3-5 years of experience in a barbershop or salon setting, preferably in high-end Manhattan or Brooklyn locations such as Blind Barber, Fellow Barber, or similar. • Location: Must live within an hour of the Upper East Side for reliable commute and punctuality. • Skills: Must be comfortable with computers and email communication. • Client Base: A book of existing clients is a plus, but not required. • Commission: We offer competitive compensation starting at 45-50% commission depending on your experience and client base. If you do not currently have a book of clients, we will start you at 50% commission or an hourly rate of $18/hour. • Growth Opportunity: Our top barbers earn well, and there is significant room for growth within the company. Work Schedule: • Flexible schedule with options for full-time (30+ hours) or part-time (20-25 hours) work. • Ability to create your own schedule and work to your availability. Compensation: • Commission-Based Pay: Starting at 45-50% commission, with potential for higher rates based on experience and client base. • Hourly Option: If you are building a client base, we offer a base pay of $18/hour. • Growth Potential: Top barbers on our team make six figures, with strong earning potential for dedicated professionals. Why Join Artisan Barber? • Team Culture: We are a creative, passionate, and close-knit team. • Room for Growth: With a strong and established client base, there is room for you to grow, build your own book, and earn top-tier commissions. • Flexibility: Whether you want to work part-time or full-time, we have options to fit your needs. Join us at Artisan Barber where the art of grooming becomes a meaningful experience. Here, you won’t just be cutting hair—you’ll be creating moments of transformation for your clients, while refining your own craft in a community that celebrates artistry and growth. Apply now to join a team that values quality, skill, and individuality.

Position: Design Associate Location: 66 Crosby Street, SoHo, New York, NY Employment Type: Full-Time + Commission About DOM Interiors: DOM Interiors is a premier design showroom specializing in sustainable, high-end Italian systems for kitchens, baths, closets, doors, lighting, and furnishings. Representing brands such as Rimadesio, Valcucine, Agape, Rexa, Kristalia, MD House, MDF Italia, Horm, and Davide Groppi, we serve as a key resource for modern architectural and interior design solutions. We collaborate with an international network of architects and designers on private residences, commercial spaces, and multi-unit developments. Position Overview: We are looking for a skilled and motivated Design Associate with strong design sensibility, drafting proficiency, and a keen aptitude for sales to join our team in SoHo, New York. This client-facing role requires a unique blend of design knowledge, sales acumen, and project coordination. The ideal candidate is passionate about contemporary design, highly organized, and motivated to build long-term relationships within the design and architecture community. Key Responsibilities: •Develop and maintain in-depth knowledge of our premium Italian product lines and their design applications. •Create and present tailored design concepts, space plans, and project proposals to clients, architects, and design professionals. •Drive new business opportunities through proactive outreach, networking, and in-showroom client engagement. •Prepare detailed estimates, pricing, and delivery schedules in alignment with company standards and client expectations. •Manage client relationships with clear, consistent communication throughout all stages of the design and sales process. •Represent DOM Interiors at industry events, presentations, and within the broader architecture and design community. •Maintain the showroom’s visual standards, ensuring it reflects the brand’s aesthetic and remains organized, clean, and presentation-ready Required Qualifications: •Bachelor’s degree in Architecture, Interior Design, or related field. •2+ years of professional experience, preferably in sales, design, or showroom environments. •Proficiency in AutoCAD and Adobe Creative Suite. •Proficient in Microsoft Office (Excel, Word, Outlook). •Experience with SketchUp is a plus. •Strong communication and interpersonal skills. •Detail-oriented with the ability to manage multiple projects and timelines.

Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including:  Delivering high levels of customer satisfaction, retention, and store growth  Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.)  Enforcing safe practices and managing emergency situations (fires, floods, weather)  Monitoring and maintaining security systems (alarms and surveillance)  Conducting regular inventory checks and maintaining strong visual presentation of products  Addressing equipment issues immediately; performing minor repairs as needed  Training employees in retail sales, customer service, and upselling techniques  Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.)  Accurate and timely reporting; immediately notifying District Manager of discrepancies  Overseeing daily operations across up to 4 laundromat locations  Managing employee schedules, timesheets, payroll, vacations, and sick days  Operating and troubleshooting POS system (Cents), including system updates and sales accuracy  Managing vendor relationships, utility bills, and invoices  Create training materials (English/Spanish); onboard and train new hires  Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications:  Prior experience in a managerial role within a laundromat or similar retail/service environment preferred  Spanish-speaking ability is strongly preferred  Strong leadership, communication, and multitasking abilities  Proficient in POS systems, spreadsheets, and vendor coordination  Experience with employee scheduling, HR duties, and payroll management  Tech-savvy and comfortable with troubleshooting minor equipment or software issues

Are you looking to be part of a fast-paced, high-reward opportunity? Join me as a “Sales Assistant” and take the first step toward building a lucrative career. If you're great with people and love the idea of helping others while earning based on your efforts, this could be your perfect match! No selling required—your job is simple: Book appointments, organize meetings, and help me connect with clients. I’ll handle the rest—consultations, planning, and closing the deals. Your role is crucial, and your rewards? Limitless. --- What You’ll Be Doing: - Generate Leads Like a Pro : Reach out to potential clients through calls, texts, or emails. All you need is a spark to schedule meetings with individuals ready to discuss their financial future. - Schedule Appointments Using Google Calendar : You’ll seamlessly book appointments by sending calendar invites, keeping everything organized in one place, and ensuring smooth meetings with clients. - Follow-Up and Confirm : Stay in touch with clients, confirm their meetings, and make sure everything runs on time. - Track Your Success : Use Google Calendar to keep an eye on every scheduled meeting and track your progress with ease. --- Why This Role is Perfect for You: - High Earnings with No Cap : This is a commission-based position, and the more appointments you book, the more you earn! There’s no limit to your earning potential. - Flexible Schedule : You set your own hours and work from the comfort of your home or anywhere. No 9-5 grind here ! - No Selling, Just Scheduling : Focus on the appointments while I handle the sales. You’ll be part of the action, without the pressure. --- What We’re Looking For: - Communication Skills : Whether it’s over the phone, text, or email, you know how to connect with people. - Organization is Key : You’ll be using Google Calendar to manage appointments, so staying organized and on top of things is a must! - Self-Motivated : You have the drive to make things happen. You’re a go-getter who doesn’t need constant supervision to succeed. - No Experience? No Problem! You don’t need prior experience in financial services. If you're willing to learn, training is provided ! --- Why Work With Me? - Unlimited Earnings : There’s no cap on how much you can make. The more appointments you book, the more you earn! - Work From Anywhere : All you need is a phone, computer, and an internet connection. Work remotely, anytime you want. - Easy, Rewarding Work : This isn’t your typical job. It’s an opportunity to help people while earning great commissions with minimal stress. - No Selling Required : You’re setting appointments, not selling products. I’ll handle everything else, including the important financial advice and closing deals. --- *Ready to Jump In?* If this sounds like the perfect fit for you, I’d love to hear from you! Let’s get started on this exciting journey.

We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Part time position. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality

Overview: BDGE Fantasy, a leading content creator for fantasy football, is looking for a talented and creative Video Editor to join our team. As a video editor for both the BDGE Fantasy and BDGE Dynasty YouTube channels, you will be responsible for editing high-quality, engaging fantasy football videos. These videos are typically 20 to 30 minutes in length and will be published Monday through Friday. The ideal candidate will have experience editing video content and a passion for fantasy football. You should be proficient in video editing software and graphic design tools (including Photoshop) to help enhance the content and make it visually appealing. You’ll work closely with our content creators to deliver polished and professional videos that resonate with our community. Responsibilities: Edit fantasy football videos for the BDGE Fantasy and BDGE Dynasty YouTube channels, ensuring content is polished, engaging, and meets quality standards. Trim and organize raw footage, add transitions, graphics, and text overlays to create dynamic, visually appealing content. Design and incorporate graphics, thumbnails, and other visual elements using Photoshop to support video content and enhance the viewer experience. Implement appropriate music, sound effects, and voiceover enhancements to videos. Collaborate with the content team to understand the vision for each video and ensure the final product aligns with our brand and message. Deliver completed videos in a timely manner to meet our regular publishing schedule (Monday through Friday). Maintain a consistent editing style while helping evolve our video production quality. Qualifications: Proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, or equivalent). Strong knowledge of graphic design software, particularly Adobe Photoshop, for creating and enhancing video graphics. Ability to create and edit fantasy football content in a way that’s both informative and entertaining. Attention to detail with a keen eye for color grading, pacing, and sound design. Ability to manage multiple video projects at once and meet deadlines consistently. Strong communication skills and the ability to work collaboratively with the team. Passion for fantasy football and an understanding of the game and its terminology is highly preferred. Previous experience editing videos for YouTube or other social media platforms is a plus

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality

Job Title: Social Media Manager (Video Focus) Location: Diamond District Job Type: Full-Time (At least 4 days a week) Job Description: We are a growing company looking to establish a strong presence on social media. We need a creative and enthusiastic Social Media Manager to join our team. In this role, you will be responsible for managing and creating content for our social media platforms, including: Facebook Instagram YouTube TikTok LinkedIn Key Responsibilities: Collaborate with the company owner to take engaging and high-quality videos for social media platforms. Plan, shoot, and edit videos to promote our brand, products, and services. Manage, schedule, and post content on all social media channels. Engage with followers and grow our online community. Stay up to date on social media trends and ensure our content is innovative and relevant. Track and report on social media performance metrics. Requirements: Strong understanding of social media platforms, especially Instagram, Facebook, TikTok, YouTube, and LinkedIn. Experience in creating and editing video content (bonus if you have a background in videography). Passionate about social media, creative content, and brand building. Availability for at least 4 days a week to work and shoot content. Comfortable taking and editing videos with the owner. Ability to work independently, take initiative, and be creative. Ideal Candidate: Highly creative and self-motivated. Comfortable on camera and willing to take direction for video content. Detail-oriented with the ability to multitask and prioritize. Knowledge of social media trends, editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.), and analytics tools. Bonus Skills: Experience in social media advertising and promotions. Previous experience in sales (for potential future responsibilities). We are looking for someone who is excited to help us grow and create engaging content that will resonate with our audience. If you're ready to be part of a fast-growing brand and bring your creativity to the table, we'd love to hear from you!

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses