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Quality assurance manager jobs in New York, New YorkCreate job alerts

  • Quality Process Owner
    Quality Process Owner
    1 hour ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Host / Hostess
    Host / Hostess
    4 days ago
    Part-time
    Manhattan, New York

    OCEAN PRIME is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: • Opportunities for career growth, 80% of all positions promoted from within, • Dining discounts at any of our 60+ restaurants, • Health benefits for eligible associates, • Inclusive, fun, and creative environment, • Flexible scheduling, paid time off, and closed 7 major holidays!, • Starting pay $18.00-$22.00/hour based on experience WHAT WE ARE LOOKING FOR: • A genuine approach to hospitality, • Individuals who exemplify leadership, kindness, and positivity, • “Yes is the Answer!” Mentality, • Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts., • Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority., • Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion., • Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly., • Knows emergency procedures in the restaurants, • Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

    Immediate start!
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  • Staff Pharmacist
    Staff Pharmacist
    1 month ago
    $65–$80 hourly
    Full-time
    Manhattan, New York

    We are seeking a dedicated and patient-focused Staff Pharmacist to join our pharmacy team. In this role, you will provide exceptional pharmaceutical care, ensure accurate medication dispensing, and support positive patient outcomes through clinical expertise and compassionate service. The Staff Pharmacist works collaboratively with pharmacy technicians, healthcare providers, and patients to promote medication safety, regulatory compliance, and high-quality healthcare delivery. Responsibilities • Accurately review, verify, and dispense prescription medications in accordance with state and federal regulations., • Provide medication counseling and education to patients regarding proper medication use, potential side effects, and drug interactions., • Perform medication therapy reviews and assist in optimizing therapeutic outcomes., • Prepare and compound medications as required, utilizing proper aseptic technique and established pharmacy procedures., • Assist with the preparation and verification of IV medications and infusions when applicable., • Conduct patient assessments related to medication therapy and collaborate with healthcare providers regarding treatment recommendations., • Utilize pharmacy software and EMR/EHR systems for prescription processing, documentation, and medication reconciliation., • Support immunization services and medication administration activities in accordance with applicable regulations and organizational policies., • Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times., • Monitor for potential drug interactions, contraindications, and adverse drug events., • Assist with inventory management activities, including medication ordering, storage, and monitoring for expired products., • Maintain accurate pharmacy records and documentation in accordance with regulatory requirements., • Collaborate with pharmacy technicians and other healthcare professionals to ensure efficient workflow and quality patient care., • Participate in quality assurance and medication safety initiatives., • Maintain a clean, organized, and safe pharmacy environment. Qualifications • Doctor of Pharmacy (PharmD) degree from an accredited college or school of pharmacy., • Active and unrestricted pharmacist license in the applicable state., • Strong knowledge of pharmacy practice, pharmacology, medication therapy management, and patient counseling., • Experience in LTC, retail, hospital, specialty, or institutional pharmacy settings preferred., • Knowledge of physiology, anatomy, medical terminology, and pharmacotherapy principles., • Proficiency with pharmacy management systems and EMR/EHR platforms., • Experience with medication compounding and aseptic technique preferred., • Familiarity with immunization administration and medication therapy management services., • Understanding of HIPAA regulations and pharmacy compliance requirements., • Strong attention to detail, organizational skills, and commitment to patient safety., • Excellent communication and interpersonal skills., • Ability to work effectively in a collaborative healthcare environment. Preferred Qualifications • Experience in Long-Term Care (LTC) pharmacy, hospital pharmacy, or specialty pharmacy., • Experience with IV preparation and sterile compounding., • Immunization certification., • Board certification or advanced clinical training is a plus. Join our team and make a meaningful impact on patient health by delivering high-quality pharmaceutical care in a supportive and collaborative environment. We are committed to professional growth, clinical excellence, and exceptional patient service. Benefits: • Employee discount, • Paid time off, • Store discount Work Location: In person

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